ACTIVITIES

A.
1. Differentiate processes and business processes.
2. Explain what Quality Management is
Answer:
Quality management is the act of overseeing all activities and tasks that must
be accomplished to maintain a desired level of excellence. This includes the
determination of a quality policy, creating and implementing quality planning and
assurance, and quality control and quality improvement.
Quality management” ensures superior quality products and services. Quality
of a product can be measured in terms of performance, reliability and durability.
Quality is a crucial parameter which differentiates an organization from its
competitors. Quality management tools ensure changes in the systems and processes
which eventually result in superior quality products and services."
Quality management is the act of overseeing different activities and tasks
within an organization to ensure that products and services offered, as well as the
means used to achieve them, are consistent. It helps to achieve and maintain a
desired level of quality within the organization.
In general, quality management focuses on long-term goals through the
implementation of short-term initiatives.

3. Explain what process improvement is

Answer:
Process improvement involves the business practice of identifying, analyzing and
improving existing business processes to optimize performance, meet best practice
standards or simply improve quality and the user experience for customers and end-
users. Its goals are to minimize errors, reduce waste, improve productivity and
streamline efficiency.
Process improvement is a methodology to combat redundancies in processes
that lead to project delays, employee demoralizing, and productivity decline. It starts
with a focus on defining the business requirements of a process rather than
contemplating the technology to overcome the obstacles.

4. Identify common process improvement methodologies and cite an institution or

company/organization that use/apply the said method.
Answer:

5. Explain the importance of using process improvement methodologies.

Business processes are the foundation in which organizations run. They define how
certain tasks are done, and because businesses are constantly changing, how those
tasks respond to internal and external pressures. According to digital marketing
analyst, Dominique Sy, unclear and inefficient systems can lead to losses of up to a
third of a company’s revenue. Luckily, business process improvement is achievable
and within everyone’s reach — no matter the company size or industry.

Process improvement can enable organizations to make small, incremental changes

that will provide greater value in the long run. With a few simple steps, your business
can become even more effective and impactful. Sarah Berkowski, senior director,
marketing at Nintex Promapp, argues a growing number of companies are changing
the way they capture, share and review their business processes. They make
processes part of their organizations’ day-to-day conversations at every level, and
thereby hope to foster an environment of continual improvement — one where
processes and their outcomes can be tracked and regularly reviewed and updated.

B.

(Since we are on a modular type of class) List down the steps you take to get ready for your online
class. Arrange and number your activities chronologically. (Consider the Lean Six Sigma for preparing
your list. The 8 kind of waste and DMAIC).