CURRICULUM VITAE

HAMID RAHMAN

ADDRESS: 8211 Ash Shaikh Abdul Latif Ibn Ibrahim - Al Wusayta

Dist. Riyadh 12652 – 2899 Kingdom of Saudi Arabia

CONTACT: +966-592894385 +92-3139747899 hamidrahman13@yahoo.com

OBJECTIVE:
Looking for a challenging role in a reputable organization to utilize my
skills for the growth of the organization as well as to enhance my
knowledge about new and emerging trends in the sector.

EDUCATION:
• Bachelor of Arts (University Of Peshawar KPK Pakistan)

EXPERIENCE:
HELPDESK OPERATOR: JAN2019 TO APR2019
ASFAR TRAVEL & TOURISM. (IATA)
Responsibilities:
 Check daily emails from BSP link regarding ADMs (Agent Debit Memo).
 Investigate and collecting information about Violation of ADM in GDS and TRAACS
(Travel Agents Accounting System).
 Inform and send the ADMs through email and replay of their inquiries to its
original violator before it is billed.
 Debit each ADM to the account of each user or branch in TRAACS.
 Generating Reports of Weekly, Monthly and Quarterly.

SALES MANAGER: JAN2018 TO NOV2018

BRANCH OF ASFAR TRAVEL & TOURISM. (IATA) AT AL AQEEQ (Exit 04).
Responsibilities:
 Make reservations on GDS (Global Distribution Systems e.g. Sabre, Amadeus,
Galileo and B2B) for walk-in customers and phoned customer requests.
 Issue Electronic Tickets and Hotel Vouchers on client requests.
 Create daily sale reports in MS Excel and reconciliation with Accounts.
 Check and print Exit and Re-Entry paper for customers.
SALES MANAGER: JAN2014 TO AUG2017
PARWAZ TRAVEL & TOURS. SWABI, KPK
Responsibilities:
 Make reservations on GDS (Global Distribution Systems e.g. Sabre, Amadeus,
Galileo and B2B) for walk-in customers and phoned customer requests.
 Issue airlines Electronic Tickets on client requests.
 Posting daily sale in accounting system, Reconciliation of Sales Report with
suppliers.
 Sending ledger to sub Agents through emails for recovery.
SALES MANAGER / RESERVATION AGENT: JAN2010 TO OCT2013
ZAHID BROTHERS TRAVEL & TOURS (PVT) LTD. TOPI,SWABI, KPK
Responsibilities:
 Print and issue the IATA airline tickets for walk-in customers or their messengers.
 Perform single and group bookings as requested.
 Make accurate airline quotation according to airline tariff structure for the routing,
class of service and application of loyalty program discounts when applicable.

ACHIEVEMENTS:
Merit Certificate:(2005) From Awan Public School Topi
Civil Defense Certificate:(2007) From Civil Defense Department

SKILLS:
Adequate Knowledge in the usage and troubleshooting of MS Windows 98, MS
Windows XP and MS Windows 7,8,10 as well as proficient in collecting information
and data throughout the world using internet and email
Expert in MS Windows installation network and sharing PC Printers.
GDS (Global Distribution Systems e.g. Sabre, Amadeus, Galileo) Software’s for Air
Ticketing
MS Office (MS Word, MS Excel, MS Outlook Express) Corel Draw 9, X6, Photoshop,
Inpage 2009, Typing Speed 30w/m (Net).
Driving License for 5 years of KSA.

LANGUAGES:
Proficient in spoken and written in English, Urdu and Pashto

HOBBIES & INTERESTS:

Socializing with friends and family, Cricket, Movies
Reading books and working with Computer

REFERENCES: Helpdesk Manager Managing Director

Mr. Hammad Younas Mr. Hazrat Usman
ASFAR TRAVEL & TOURISM PARWAZ TRAVEL &TOURS

NOTE: Iqama Transferable