RFP 12 022 (IQOC RFP Ashraf - Generators) Signed

Dear Sir/Madam, Date: 15 Aug.
2012
Subject: Request for Proposals (RFP) for Ashraf Camp Project “Operational
Support for the Verification, Refugee Status Determination and the Search for
Durable Solutions for Residents of Camp Ashraf"
“Provision of Maintenance Services for Generators at the Iraqi House located
in BAIP”
Reference Case No. (IQOC/RFP/12/022)

Project No. 00083125
1. The United Nations Office for Project Services (UNOPS) is seeking qualified offers
for the provision of Maintenance Services for Generators at the Iraqi House in BIAP; Your
Company is kindly invited to submit your best technical and financial offer for the requested
services. Your proposal could form the basis for a contract between your firm/institution and
the United Nations Office for Project Services (UNOPS).
2. To enable you to submit a proposal, please find enclosed:
a) Annex I: Terms of Reference (TOR), containing a description of UNOPS

requirements for which these services are being sought;
b) Annex II: Price schedule Form
c) Annex III: Proposal Submission Form, to be completed and returned with your
proposal; and
d) Annex IV: A draft of the form of contract under which the services would be
performed, including the "General Conditions for UNOPS Contracts for
Professional Services".
This letter is not to be construed in any way as an offer to contract with your firm/institution.
Manner of Submission
3. Your proposal shall be prepared in the English.
4. Your proposal shall comprise the following documents:
(a) Proposal Submission Form;

(b) Technical Component; and
(c) Price Component.
5. Submission by Mail/courier/personal delivery:

(a) Your proposal shall be prepared in duplicate with one marked "Original" and the other
marked "Copy". In the event of any discrepancy between them, the original shall govern.
The proposal shall be sealed in one outer and two inner envelopes, as detailed below.
The outer envelope shall be addressed as follows:
ATTN: Maintenance Services for Generators at the Iraqi House in BIAP

Reference Case No. (IQOC/RFP/12/022)
PROJECT # 83125
United Nations Office for Project Services
Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 1 of 26
Iraq Operations Centre
Deir Ghbar – PO Box 941655
Al-Shakereen St, Building No. 02
Corner of Yousef Abu-Shahout St
Both inside envelopes shall indicate your firm's name and address. The first inner envelope
shall be marked "Technical Proposal" and contain the Proposal Submission Form and
Technical Component of your proposal. The second inner envelope shall be marked "Price
Proposal" and include your financial cover letter (paragraph 15, below) and Price
Component.
(b) Submission by e-mail: Your proposal shall be firstly submitted by e-mail to the following
secure e-mail: procurementiqoc@unops.org and must not exceed 10MB. Your proposal
must be signed and stamped in all relevant places. Technical and financial documents must
be clearly separated in the e-mail submission. UNOPS recommends that company brochures
and other information data are sent separately together with the original hard copy of your
proposal.
6. Proposals must be received by UNOPS at the above address on or before 2nd Sep.
2012 at 12:00 hrs Amman time. Any proposal received after this date may be rejected.
UNOPS may, at its discretion, extend the deadline for the submission of proposals, by
notifying all prospective proposers in writing. The extension of the deadline may accompany
a modification of the solicitation documents prepared by UNOPS at its own initiative or in
response to a clarification requested by a prospective proposer.
7. You are requested to hold your proposal valid for 90 days from the deadline for
submission. UNOPS will make its best effort to select a firm/institution within this period.
8. Assuming that a contract can be satisfactorily concluded by 15 August 2013, the

assignment is expected to commence 15 August 2012.
9. If you consider that your firm/institution does not have all the expertise for the
assignment, there is no objection to your firm/institution associating with another
firm/institution, particularly from a developing country, to enable a full range of expertise to
be proposed. UNOPS strongly encourages association with a local firm/institution in the
country of assignment. However, any invited firm/institution may not participate in more
than one consolidated proposal. Similarly, a local firm/institution may associate with only
one invited firm/institution that is making a proposal.
Any consulting, manufacturing or construction firm/institution with which you might be

associated may not be eligible to participate in proposing/bidding for any services, goods or
works which may result from or be associated with the project of which this assignment
forms a part
10. Please note that the cost of preparing a proposal and of negotiating a contract,
including any related travel, is not reimbursable nor can it be included as a direct cost of the
assignment.
11. Any requests for clarification should be referred to Nisreen Shunnar, Procurement
and Contracts Officer, at the above address, e-mail NisreenS@unops.org ,
telephone: +962- 6-5902123. Any written reply to a particular question may be copied to
all other invited firms/institutions, at the discretion of UNOPS

12. We would appreciate you informing us by e-mail or telefax as to:
a) your receipt of this letter request for competitive proposals.

b) whether or not you will be submitting a proposal.
c) the date and mode of submission, in case you decide to submit a proposal.
Content of Proposal
Technical Component
13. The technical component of your proposal should be concisely presented and
structured in the following order to include, but not necessarily be limited to, the following
information:
a) Description of the Firm and the Firm's Qualifications
A brief description of your firm/institution and an outline of recent experience on

projects of a similar nature, including experience in the country and language
concerned. You should also provide information that will facilitate our evaluation of
your firm/institution's substantive reliability and financial and managerial capacity to
provide the services.
b) Understanding of the Requirements for Services, that quality of all materials,

equipment and fixtures shall comply the manufacture’s specifications, as outline in
the appropriate generator technical manuals/ or international standards. Bidder
provides list of materials with technical data (specs, make, origin and relative code
compliance)
c) Proposed Approach, Methodology, Timing and Outputs
Offerror shall submit his work plan and approach in line with TOR together with any
comments or suggestions on the TOR, all materials must be submitted and approved
by UNOPS prior to installation, to ensure it meets the requirements in the TOR.
1) Oferror shall provide manufacture certification or related data at his own cost
whenever called for by the UNOPS in case of rejection.
2) The Oferror SHALL BE monitoring and servicing of the generator sets shall be 24
hours a day / seven days a week. The proposer shall allow for working beyond
usual working hours and weekends, when required
3) The proposer understand that it is responsible for the disposal of all expended
consumables and unusable parts that have been replace, in accordance with
environmental code, rules, and law established by the Government of Iraq and
relevant authorities.
d) Proposed Team Structure
The composition of the team which you would propose to provide and deliver on a
timely basis all required services in this project with their ISF Badges and/or Escort
Privileges to the base. The team members must have the following levels of relevant
experience: Manager – minimum 5 years; Project key support staff (Generator
Technician - minimum 5 years);

e) Proposed Project Team Members
The curriculum vitae of the senior professional members of the team.
f) Access to BIAP:
Security Clearance for Workers – Bidder must show proof of security clearance to work
within BIAP Military Base (Iraqi Military and Security Forces), including for all the workers
that shall be assigned to this contract.
g) Mobilization: the offerror need to state the duration needed for the mobilization, the
duration shall be as soon as possible upon Contract signature, bidders with shortest
mobilization period will be given a preference during evaluation.
h) Warranty: Oferror confirms in form of a submitted written statement that the works
shall be warranted for a period as outlined in the SOW
Price Component
14. Your separate price component must contain an overall quotation in a single currency,
which may be either in US Dollars or in any convertible currency. If you opt for the latter,
and for evaluation purposes only, your proposal will be converted into US dollars using the
United Nations rate of exchange in effect on the date submissions are due.
15. The price component shall have a cover letter wherein your firm/institution's
authorized representative affirms the following:
(a) a summary of the price as shown in Annex II- A;

(b) Fill the list of unit prices for all spare parts of the generators in Annex II-B
(c) Validity of the prices, (Not less than 90 days)
In preparing your proposal, please note carefully from Annex III the various contract
provisions regarding UNOPS policies on limitations on advance payments, retention,
performance bonds, etc.
16. You should also indicate any comments or reservations to the draft form contract.
Payment Provisions
17. UNOPS' general policy is to pay for the performance of contractual services rendered
on monthly basis for the regular maintenance together with any additional spare parts and
tools purchased and installed during the maintenance in line with price list and subject to
submission of actual invoices . Please refer to section 3.4 of the Model Contract for Services
that is enclosed as Annex III.
18. Please note that UNOPS' policy is not to grant advance payments except in unusual
situations where the potential contractor/tenderer, whether a private firm, NGO or a
government or other entity, specifies in the proposal that there are special circumstances
warranting an advance payment. UNOPS, at its discretion, may however determine that such
payment is not warranted or determine the conditions under which such payment would be
made.
19. Any request for an advance payment is to be justified and documented and must be
submitted with the financial proposal. This justification shall explain the need for the advance
payment, itemize the amount requested and provide a time-schedule for utilization of said
amount. In addition, you must submit documentation regarding your financial status - e.g.
audited financial statements at 31 December of the previous year and include this
documentation with your financial proposal. Further information may be requested by
UNOPS at the time of finalizing contract negotiations with the selected proposer.
Evaluation of Proposals
20. Clarification of proposals:

To assist in the examination, evaluation and comparison of proposals, UNOPS may at its
discretion, ask the Offeror for clarification of its proposal. The request for clarifications and
the responses shall be in writing and no change in price or substance of the proposal shall be
sought, offered or permitted.
21. Preliminary examination:

Prior to the detailed evaluation of each proposal UNOPS will undertake a preliminary
examination and proposals will not be considered for further evaluation in cases where:
(a) They are incomplete (i.e. do not include all required documents as specified in
Clause13(Content of proposal);
(b) The Offeror is not eligible, Clause 27;
(c) Original proposal has not been properly signed;
(d) The validity of the proposal is not in accordance with the requirements of the RFP as
Specified in clause 7 Proposal validity);
(e) Technical and financial documents have not been submitted in separate sealed
envelopes and/or pricing information is included in the technical proposal envelope.
The complete checklist for preliminary examination is provided below:

Sr.# Checklist Compliance (YES or NO)
1 Offer submitted before the deadline

2 Technical and financial offers submitted in separate sealed
envelopes
3 Proposal submitted in English language
4 Proposal submission form is completed correctly and has been
properly signed and stamped
5 The offer validity is in accordance with the requirements
6 Documentation confirming eligibility of the Offeror is included in
the Technical Proposal [Letter of incorporation, statement
confirming absence of litigation or disputes with UN, etc]
7 Documentation confirming Offeror’s qualifications provided in the
Technical Proposal
8 CVs of proposed team members provided
9 Technical Proposal

23. A two-stage procedure will be utilized in evaluating the proposals, with evaluation of
the technical component being completed prior to any price component being opened and
compared. The Price Component will be opened only for those firms/institutions whose
Technical Component meets the requirements for the assignment. The total number of points
which a firm/institution may obtain for both components is [250].
24. The technical component, which has a total possible value of [200] points, will be
evaluated using the following criteria:
a) the firm/institution's general reliability as well as experience and

capacity in the specific field of the assignment (50 points);
i) Organizational capability, size, general reputation(Valid 10 points
registration)
ii) Relevant experience in similar tasks 10 points
iii) Similar tasks for other major clients 5 points
iv) Experience with UN/International standards for regular 5 points
and ad-hoc maintenance
v) Mobilization (ideal target 3 days from signing the contract), 10 points
offerrors to state duration needed for mobilization
vi) Warranty of the maintenance work at least one year 10 points
b) Understanding of the assignment and reasonableness of the proposed

comments, modifications and assumptions to the Terms of Reference: (20
points); with the following breakdown:
(i) To what degree does the Offeror understand the task? 10 points
ii) Is the presentation clear and is the sequence of activities and the 10 points
planning logical, realistic and promise efficient implementation to
the project?
C) Suitability of approach and methodology (50 points);

(i) Is the scope of task (service provision methodology) well 10 points
defined and does it correspond to the TOR?
(ii) Have the important aspects of the task (Consultant’s 20 points
responsibilities) been addressed in sufficient detail?
iii) Time schedule and manpower estimates line with Annex 10 points
I(TOR)
iv) Team composition in line with Annex I(TOR), CVs of 10 points
proposed team members provided (as per Annex 1,TOR-Input 1)
D) the qualifications and competence of the personnel proposed for the

assignment for a total of (80 point).
i) their training, language and general qualifications 20

ii) Work experience and suitability for the assignment 30
iii) their key competences, language qualifications and experience 30
in the maintenance as listed in Annex I /TOR-Input 1

ANNEX I - Terms of Reference (TOR)
1.0.0 Background
1.0.1 The purpose of this contract is to secure for the United Nations Office for Project
Services (UNOPS) for the period of one (1) year contract for preventive
maintenance, routine maintenance and repair of the generators located at the
Iraqi House, located in the vicinity of Baghdad International Airport (BIAP),
Baghdad, Iraq. Three main tasks are included in this contract: (a) First task is
preventive maintenance and cleaning of the generators in all designated areas, which
covers all standards requirements for preventive maintenance and cleaning works; and
(b) Second task is routine maintenance for all generators; and (c) Third task is provide
2 technicians for full support for the generators.
1.0.2 The works include the supply of all materials, fixtures, fittings, equipment and labour
necessary for the completion of the services required. After a complete site
investigation, the vendor is requested to submit a firm fixed priced proposal for the
services he proposes to present according to the contract.
1.0.3 The vendor will be required to co-ordinate with UNOPS as there may be other
contractors engaged in the compound working on building alteration, renovations and
the installation of other services engaged on the same site at the same time. It is also
possible that during the contract period UNOPS will have established working areas
in proximity to ongoing services.
1.0.4 Provide all necessary safety barricades, signage, paraphernalia and protection against
damage to property and/or to any person.
1.0.5 Maintain a maintenance logbook recording all activities, materials, tools, equipment,
manpower, including any on-site problems and corrective measures that are
undertaken. Such logbook shall be regularly updated by the successful vendor and
shall be presented periodically to UNOPS authorized representative for proper
monitoring; and, Secure acceptance from UNOPS authorized representative of all the
works done, who shall then maintain record for billing purposes.
1.0.6 UNOPS requires that all works should be completed in the shortest time possible
whenever services are requested or called for. Vendor should allow for extended
working days, which will include seven-day working weeks if applicable.
1.1.0 Type of Services
1.1.1 The Contractor shall provide the required materials and services, in accordance
with Annexes A, and/or materials and services not listed in the Annexes but per the
manufacture’s technical manual, as referred in the Scope of Works, Point 6.2.0.

1.2.0 Preliminary investigations
1.2.1 The vendor shall be deemed to have visited and inspected the site and to have
examined all generators and synchronized panels to include all units, brands before
pricing and to have adequately acquainted himself with local conditions, accessibility
and nature of the services and site and conditions affecting labour, the availability and
supply of materials that may be required, all that are in relation to the execution of the
services as no claim on the grounds of want to knowledge in such respect will be
entertained.
1.3.0 Work Parameters – General Requirements
The contractor shall provide all the tools necessary to perform all maintenance
requirements including any electrical trouble shooting Cummings and FG Wilson
software.
1.4.0 Security
1.4.1 The compound is controlled by UN who have in place various security measures. The
vendor is required to comply with all security measures that may be initiated at any
time. This may include Vehicle and Personnel searches.
1.4.2 All persons engaged in these works including suppliers of material shall be in
Possession of a valid ID card or driving license, which may have to be surrendered on
entering the compound.
1.4.3 Access / Day-to-day work: Access to the site can be obtained after special
arrangements are made with the UN. A list of all workers including their national id
numbers and vehicle registration numbers shall be supplied. Similar information is
required from the contractor suppliers with at least 24 hours notice.
2.0.0 Specifications and Scope of Works Required.
2.1.0 Power generation system as mentioned in this document shall include but not limited
to the following
2.1.1 All installed generators at the compound and connection from the generators to
the DMC panel.
2.1.2 All preventive maintenance, cleaning, routine maintenance, emergency service
repair for generators, whenever required or requested including all spare parts
needed.
2.1.3 Provide the required technicians to operate the designated generators and
provide training (when requested).
2.1.4 All works shall be done strictly in accordance with the engine manufacturer’s
specifications.
2.2.0 The main elements of this contract can be scheduled as the following tasks:
Task 1– Daily Preventive maintenance and cleaning of the generators.

a) Provide daily routine pre start checks on all generators.
b) Perform routine running repairs, as and when required.
Task 2– Routine maintenance for all generators.
a) Provide services for the Generators (listed in SOW, Item 2.7.0), in
accordance with Annex B.
Task 3 – Provide two (2) technicians for full support to the Generators at the Iraqi
House location.
a) Monitor and maintain all on site spare parts.
b) Ordering of replacement parts/consumables as required.
c) Maintain a generator logbook and generators historical form for each
generator for the tasks above as recommended by the manufacture and
approved by UNOPS.
Task 4 – Emergency Repair of the Generators.
a) Provide the required mechanics/technicians to successfully repair the
generators to its acceptable manufacture’s recommended operational
standards.
b) As mentioned in Task 3 (b).
2.3.0 Task 1 – Preventive maintenance and cleaning of the generators.

This shall include but not limited to the following:
Lubrication:
Check engine crankcase oil level.
Clean crankcase breather.
Lubricate generator bearing – Front.
Lubricate generator bearing – Rear.
Cooling System:
Check engine coolant level.
Clean radiator core (external).
Inspect coolant connections and hoses (tighten if loose).
Check fan/alternator belt tension and wear.
Check cooling system inhibitor.
Inspect coolant pump.
Check water jacket heater(s) for correct operation.
Check motor operated louvers.
Fuel System:
Check sediment bowls and open drains.
Inspect all fuel system components for evidence of water, sludge and rust.
Check fuel level in day tank.
Inspect and test fuel level floats switches.
Inspect and test containment alarm (if applicable).
Inspect and test transfer pump.
Air Induction & Exhaust:
Check air cleaner service indicator.
Check/Clean dust collector cap.
Inspect manifold and air piping for leaks.
Check all intake system hoses and connections (tighten).
Open condensation drains.
Electrical System:
Check battery electrolyte.
Clean terminals and check/adjust connections for proper torque.
Check condition of battery (ies) and add water as needed (if applicable).
Inspect alternator drive belt.
Check shutoff controls.
Inspect starter.
Check cold weather starting aids (if applicable)..
Engine safety controls – check gauges and switches.
Control Panel – vacuum and clean.
Switchgear & Emergency Source Feeders:
Operate generator circuit breaker manually.
Check automatic transfer switch (ATS).
Clean contacts.
Lubricate moving components when necessary.
Check/Clean synchronize pane
Pressure Washing
The generators shall be pressure wash to ensure no build up of grease, oil, dirt
and/or grime to ensure an optimum heat transfer and observation for
inspection.
General:
Visually check engine mounts, tighten if loose
Visually check integrity of entire unit.
When the generator set is running, check for mechanical problems that could create
unsafe or hazardous conditions. Following are several areas that should be inspected
frequently to maintain safe and reliable operation.
• Exhaust system: With the generator set operating, inspect the entire exhaust system
including the exhaust manifold, muffler and exhaust pipe. Check for leaks at all
connections, welds, gaskets and joints, and make sure that the exhaust pipes are not
heating surrounding areas excessively. Repair any leaks immediately.
• Fuel system: With the generator set operating, inspect the fuel supply lines, return
lines, filters and fittings for cracks or abrasions. Make sure the lines are not rubbing
against anything that could cause an eventual breakage. Repair any leaks or alter line
routing to eliminate wear immediately.
• DC electrical system: Check the terminals on the starting batteries for clean and
tight connections. Loose or corroded connections create resistance which can hinder
starting.
• AC electrical system: Check and monitor voltage, frequency, stability of the power
and load currents.
• Engine: Monitor fluid levels, oil pressure and coolant temperatures frequently. Most
engine problems give an early warning. Look and listen for changes in engine
performance, sound, or appearance that will indicate that service or repair is needed.
Be alert for misfires, vibration, excessive exhaust smoke, and loss of power or
increases in oil or fuel consumption.
The vendor shall provide only brand new genuine spare parts as per Annex-II-B for
replacing the defective parts found.
The Contractor will always keep required spare parts in the Iraqi House premises for
smooth maintenance of generators to avoid wasting time in bringing the spares from
market for attending any defect. The Contractor will provide a list of spare parts to
UNOPs for review, modify or make a new list and issue a Release order to supply
such Spare parts within the UNOPs management system. The Contractor will supply
the spares within 7 days otherwise UNOPS will have right to purchase the parts from
open market and charge to the Contractor.
All works shall be done strictly in accordance with the engine manufacturer’s
specifications.

2.4.0 Task 2 – Routine maintenance for all generators.
2.4.1 This shall cover and include all tasks in Task 1 above plus the following:
General:
Change crankcase oil.
Change oil filter(s).
Change fuel filter(s).
Change water filter(s).
Replace air filter(s)
2.4.2 The contractor shall carry out routine/ scheduled maintenance according to the
following:
2.4.2.1 Manufacture’s Authorized Operations and Maintenance Technical
Manual
2.4.2.2 DPKO Guidelines on Generator Maintenance for UN Field Mission dated
30 June 2007.
2.4.2.3 Under the supervision of UNOPS Staff.
2.4.3 Used oil and filters must be disposed of properly to avoid environmental
damage or liability as per the guidance of the municipality of Basrah.
2.4.4 The contractor shall provide only brand new genuine maintenance spare parts
as per Annex-II-B for replacing the changed parts and consumables authorized
under the manufacture’s authorized operations and maintenance manual.
2.4.5 All works shall be done strictly in accordance with the engine manufacturer’s
specifications.
2.5.0 Task 3 – Provide two (2) technicians for 10 hour support (7am – 6 pm) per day –
(6 days a week), and as requested on 24/7 Basis
This task shall provide two (2) generator mechanics/ technicians at the Iraqi House
Facility, designated in SOW, Point 2.8.0, who are authorized to operate, maintain,
repair, and troubleshoot the designated generators located at the UN facilities,. Their
duties shall include, but limited to the requirements listed in 2.2.0, specifically
ensuring ample spare parts and consumable are available for normal maintenance and
running repairs. The technicians shall be available for repairs and replacements of all
parts and electrical troubleshooting on the generators.
2.6.0 Task 4 - Emergency repairs of the generators.

The contractor shall repair the generators, as defined in 2.1.0 and 2.2.0.
All replaced parts and fluids must be disposed of properly to avoid environmental
damage or liability as per the guidance of the municipality of Baghdad and the host
Government Environmental laws, rules, and regulations.
The contractor shall provide only brand new genuine maintenance spare parts as
per Annex-II-B for replacing the changed parts and consumables authorized under
the manufacture’s authorized operations and maintenance manual.

2.7.0 Specifications and Capacity of the Generators at the Iraq House Facility.
2.7.1 IRAQI HOUSE FACILITY

Generator GENSET MODEL RATED Year of Notes
Make KW/KVA Manufactu
re
CUMMINS C1675 D5A 1675 KVA 2008 Primary
Standard Open set
FG Wilson P1375E3 1375 KVA 2008 Secondary
Runtime 688.8hrs
FG Wilson P250H2 250 KVA 2009 Secondary
3.0.0 Period of the Service:
The period of contract shall be effective for one (1) year subject to an annual
extension for additional period provided the contract shall maintain the same terms &
conditions and price. Extension of contract will be offered only if contractor executes
the work to the satisfaction of UNOPS.
4.0.0 Commissioning.
4.1.0 The contractor shall fully commission and certify all services completed.
5.0.0 General Conditions.
a. Vendor shall provide a certificate of one year warranty for spare parts and
workmanship whenever applicable.
b. The Contractor will not replace workers without approval of UNOPS

representative, he will supervise the work by regular visit to the premises, a
fortnight progress meeting shall be held in UNOPS. The Contractor will
replace the manpower immediately in case any worker is not found fit for
work, or he is not regularly attending his duty, or he misbehaves or does not
follow the instruction of UNOPS staff members.
6.0.0 Contractor Performance/Quality Assurance
6.1.0 Performance Standards/Acceptable Performance Level (APL): All services performed

by the contractor will be constantly reviewed by UNOPS against performance
measurement criteria as set out below in this SOW. If the performance does not meet
the standards required, the Contractor will be formally notified of deficiencies and, if
appropriate, will be given the opportunity to rectify it, within the timeframe as
determined by UNOPS. Minimum Acceptable Performance Level (APL)

Acceptable
Performance Standards Performance Level
(APL)
Response-time from the time UNOPS’s RO informs the
help desk to diagnose and fix the issue: <= 24 hours 100% compliance.
Availability of helpdesk on twenty four (24) hours per day

and seven (7) days per week, three hundred sixty five (365) 100% compliance
calendar days per year
Replacement of parts and repairs: <= 48 hours 98% compliance
Two (2) working days’ notice of any scheduled preventive

maintenance of the generators. 98% compliance
Daily average shut-off time for a generator: <= 1 workday 98% compliance
hour
One (1) preventive maintenance every day 100% compliance
Routine maintenance carried out as SOW, Point 2, and the

manufacture’s operational and maintenance manual. 100% compliance
Spare parts and consumables used are compatible with the

equipment, conform to ISO 9001 Standard, come from
100% compliance
authorized dealer or OEM, are furnished with minimum
one (1) year warranty, and are disposed of in accordance
with ISO 14001 Standard
6.2.0 Quality Assurance
6.2.1 The UNOPS Program Manager or his/her designated representative will be

responsible for performing UNOPS Quality Assurance functions for all equipment,
supplies and services furnished under this Contract. Contractor’s performance is
subject to review by the UNOPS Program Manager. Other designated UNOPS
personnel may observe or inspect Contractor’s operations during the performance
of this Contract, as designated by the UNOPS Program Manager. UNOPS will
communicate the identity of the UNOPS Program Manager and his/her designated
representative, their duties and authority to the Contractor upon Contract Award.

6.2.2 Performance Review Meeting (PRM)
6.2.2.1 The Schedule for the Performance Review Meeting (PRM) shall be the
following:
.1. Monthly for the first three (3) months of the Contract;
.2. Quarterly (i.e. every three months) from the 4th (fourth) month since
Contract inception and until Contract expiration.
6.2.2.2. The Contractor shall be required to meet with the UNOPS Program Manager,
and/or their designated representative for Performance Review Meeting as
hereinbefore outlined in the PRM Schedule (any other ad-hoc meetings shall
be arranged as/when required). UNOPS will be responsible for the
preparation of written Performance Review Meeting Minutes (PRMM),
which shall be signed by the Contractor’s representative, the UNOPS
Program Manager, with a copy subsequently distributed to all parties. Should
the Contractor not concur with the minutes, the Contractor shall so state in
any area of non-concurrence in writing to the UNOPS Program Manager as
soon as possible.
6.2.2.3 UNOPS Program Manager will advise the PM in writing when discrepancies
occur, and will request corrective action within seven (7) working days after
notification. The RO will make annotation of the discrepancy; the date and
time the deficiency was noted, and the PM (or her/his Alternate) shall initial
the entry.
6.2.2.4 UNOPS’s verification and inspection of services shall not be construed as

acceptance, nor replace the Contractor’s inspection or in any way relieve the
Contractor of any responsibility to take all necessary actions to assure and
uphold highest quality of services rendered.

Annex II – A-PRICE SHEDULE FORM
Unit Unit Quantity

Item Description Price in $
Price in $
Monthly fee for (a) one manager and (b)
preventive maintenance, running repairs and
cleaning with providing two generator
mechanics/technicians for 10 hour support / 6 MONTHLY 12
1
days a week ( to start and shutdown the
Generations) and as requested 24 hour support /
7 days a week to provide labour and expertise in
task 1, 2, and 3 in the TOR 2.3.0
Cost to perform services at every 250 working PER
2 hours to include all parts (replacement and GENERATOR
consumables). 1
2.1 CUMMINS - C1675 D5A 1 12
2.2 FG Wilson - P1375E3 1 12
2.3 FG Wilson - P250H2 1 12
Cost to perform services at every 500 (which
includes the 250 working hours services) PER
3
working hours to include all parts (replacement GENERATOR
and consumables). 1
3.1 CUMMINS - C1675 D5A 1 6
3.2 FG Wilson - P1375E3 1 6
3.3 FG Wilson - P250H2 1 6
Cost to perform services at every 1,500(which
includes the 6th 250 working hours services) PER
4
and consumables). 1
4.1 CUMMINS - C1675 D5A 1 2
4.2 FG Wilson - P1375E3 1 2
4.3 FG Wilson - P250H2 1 2
Cost to perform services at every 3,000 (which
includes the 250 hour; 1,500 hour services) PER
5
and consumables). 1
5.1 CUMMINS - C1675 D5A 1 1
5.2 FG Wilson - P1375E3 1 1
5.3 FG Wilson - P250H2 1 1
Cost to perform services at every 6,000 (which
includes the 250 hour; 1,500 hour; and 3,000 PER
6
hour services) working hours to include all parts GENERATOR
(replacement and consumables). 1
6.1 CUMMINS - C1675 D5A 1 1
6.2 FG Wilson - P1375E3 1 1
6.3 FG Wilson - P250H2 1 1
Supply and install all of spare parts, on as
7 required basis, in accordance with the Spare ₂LOT
parts list.
TOTAL for Item (1 to 6)
1
– The above is based off DPKO Guidelines on Generator Maintenance for UN Field Mission dated 30
June 2007. However, the Manufacture’s Authorized Operations and Maintenance Technical Manual
have precedence in this matter.

Annex II – B- SPARE PARTS COST PROPOSAL
A. The offerror shall need to fill out the below for each generator type at the UNOPS FSB,
identified in the TOR, Point 2.7.0.
GENERATOR (MAKE/MODEL): LOCATION:

LINE ITEM Price/one
DESCRIPTION / MAKE P/N
# Unit
1 Genset management control module
2 Seal O ring
3 Valve, Exhaust
4 Valve, intake
5 Plug, Expansion
6 Guide, Valve stem
7 Bushing
9 Bushing
10 Bushing
11 Plug, Expansion
12 Gasket, cylinder head
13 Camshaft
14 Camshaft
15 Injectors
16 Turbocharger
17 Turbocharger, kit
18 Noise isolator
19 Nozzle, piston cooling
20 Screw, Hex flange head cap
21 Rod, Engine connection
22 Rod, Engine connection
23 Screw, connection Rod Cap
24 Dowel, Ring
25 Bushing
26 Bearing, Connection Rod
27 Bearing, Connection Rod
28 Pin, Piston

29 Piston, Engine
30 Ring, Retaining
31 Ring, compression Piston
32 Ring, compression Piston
33 Ring, Oil Piston
34 Set, Rod Bearing
35 Set, Piston Ring

36 Kit, Engine Piston
37 Resistor, Corrosion
38 Gasket, Valve Cover
39 Gasket, Thermostat Housing
40 Gasket, Thermostat Housing Cover
41 Seal, Thermostat
42 Sensor pressure temperature
43 Sensor pressure temperature
44 Sensor temperature
45 Sensor Pressure
46 Sensor Piston
Fuel Filter (when not included in the servicing, as
47
listed in ANNEX A –Financial Proposal).
Air filter (when not included in the servicing, as listed
48
in ANNEX A –Financial Proposal).
OIL Filter (when not included in the servicing, as
49
listed in ANNEX A –Financial Proposal).
50 Electronic control
51 Drive Belt
52 Crankshaft Breather
53 Fuel Pump
54 Radiator
55 Coolant Filter
56 Alternator
57 Fan Belt

58 Inlet pipe
59 Outlet Pipe
60 Starter Motor
61 Water Pump
62 Crankshaft Engine
63 Thermostat
64 Belt, V Ribbed
65 Oil Pump, Kit
66 Oil Pump
67 Gasket, Oil pan
Coolant (when not included in the servicing, as listed

68
in ANNEX A –Financial Proposal).
69 Fan Coolant System Oil Seal
If additional supplies/services are requested by UNOPS, which are not included in the
material and service lists .The contractor should provide a price quotation based on the local
market price. UNOPS has the right to verify the price quotation based on an independent
Market Survey.
Dated this day of 20 .
Signature
(in the Capacity of)
Duly authorized to sign proposal for and on behalf of:

ANNEX III-PROPOSAL SUBMISSION FORM
TO: United Nations Office for Project Services

PO Box 941655
Amman, 11194 Jordan
Dear Sir/Madam:
Having examined the Solicitation Documents, the receipt of which is hereby duly
acknowledged, we the undersigned, offer to supply the required services for the sum as may
be ascertained in accordance with the Price Component attached herewith and made part of
this proposal.
We undertake, if our proposal is accepted, to commence and complete delivery of all items in
the contract within the time frame stipulated.
We understand that you are not bound to accept any proposal you may receive and that a
binding contract would result only after final negotiations are concluded on the basis of the
Technical and Price Components proposed.
Dated this day of 20 .
Signature
(in the Capacity of)
Duly authorized to sign proposal for and on behalf of:

Annex IV –
BASIC MODEL CONTRACT FOR PROFESSIONAL CONSULTING SERVICES

BETWEEN UNOPS AND A COMPANY OR OTHER ENTITY
Rev. 03, August 96

Date _____________
Dear Sir/Madam,
Ref.:______/ _______/ ______[INSERT PROJECT NUMBER AND TITLE]
The United Nations Office for Project Services (hereinafter referred to as "UNOPS"), wishes
to engage your [company/organization/institution], duly incorporated under the Laws of
[INSERT NAME OF THE COUNTRY] (hereinafter referred to as the "Consultant")in
order to perform consulting services in respect of [INSERT SUMMARY DESCRIPTION
OF THE SERVICES] (hereinafter referred to as the "Services"), in accordance with the
following Contract:
Contract Documents
This Contract is subject to the UNOPS General Conditions for Professional Services,
[INSERT THE CURRENT VERSION NUMBER AND DATE FROM THE
DOCUMENT LIBRARY], attached hereto as Annex I. The provisions of such Annex
shall control the interpretation of this Contract and in no way shall be deemed to have
been derogated by the contents of this letter and any other Annexes, unless otherwise
expressly stated under section 4 of this letter, entitled "Special Conditions".
The Consultant and UNOPS also agree to be bound by the provisions contained in the
following documents, which shall take precedence over one another in case of conflict
in the following order:
a) this letter;
b) UNOPS’ Request for Proposal, reference……., dated ….. and subsequent

amendments and clarifications, assumed to be known to both parties, including the
Statement of Work / Terms of Reference, attached hereto as Annex II;
c) the Consultant's technical proposal [ref......, dated ........], as clarified by the agreed
minutes of the negotiation meeting [dated........], both documents not attached
hereto but known to and in the possession of both parties.
All the above shall form the Contract between the Consultant and UNOPS, superseding the
contents of any other negotiations and/or agreements, whether oral or in writing,
pertaining to the subject of this Contract.
Obligations of the Consultant
The Consultant shall perform and complete the Services described in Annex II with due
diligence and efficiency and in accordance with the Contract.
The Consultant shall provide the services of the following key personnel:
Name Specialization Nationality Period of service

.... ............. ........... ... ...............
.... ............. ........... ... ...............

Any changes in the above key personnel shall require prior written approval of the Director,
[.....] RO/OC UNOPS.
The Consultant shall also provide all technical and administrative support needed in order to
ensure the timely and satisfactory performance of the Services.
The Consultant shall submit to UNOPS the deliverables specified hereunder according to the
following schedule:
[LIST DELIVERABLES] [INDICATE DELIVERY DATES]
e.g.
Progress report ../../....

............... ../../....
Final report ../../....
All reports shall be written in the English language, and shall describe in detail the services
rendered under the Contract during the period of time covered in such report. All
reports shall be transmitted by the Consultant by [MAIL, COURIER AND/OR FAX] to
the address specified in 9.1 below.
The Consultant represents and warrants the accuracy of any information or data provided to
UNOPS for the purpose of entering into this Contract, as well as the quality of the
deliverables and reports foreseen under this Contract in accordance with the highest
industry and professional standards.
Price and Payment
In full consideration for the complete and satisfactory performance of the Services under this
Contract, UNOPS shall pay the Consultant a contract price not to exceed [INSERT
CURRENCY & AMOUNT IN FIGURES AND WORDS].
The price of this Contract is not subject to any adjustment or revision because of price or
currency fluctuations or the actual costs incurred by the Consultant in the performance
of the Contract.
Payments effected by UNOPS to the Consultant shall be deemed neither to relieve the
Consultant of its obligations under this Contract nor as acceptance by UNOPS of the
Consultant's performance of the Services.
UNOPS shall effect payments to the Consultant after acceptance by UNOPS of the invoices
submitted by the Consultant to the address specified in 9.1 below, on monthly basis for
the regular maintenance rendered together with all invoiced ad-hoc maintenance and
spare parts
Special conditions

The advance payment to be made upon signature of the contract by both parties is contingent
upon receipt and acceptance by UNOPS of a bank guarantee for the full amount of the
advance payment issued by a Bank and in a form acceptable to UNOPS.
OR
4.1 No special conditions shall apply.
Submission of invoices
An original invoice shall be submitted by mail by the Consultant for each payment under the
Contract to the following address:
...................
...................
...................
Invoices submitted by fax shall not be accepted by UNOPS.
Time and manner of payment
Invoices shall be paid within thirty (30) days of the date of their receipt and acceptance by
UNOPS.
All payments shall be made by UNOPS to the following Bank account of the Consultant:
[NAME OF THE BANK]
[ACCOUNT NUMBER]
[ADDRESS OF THE BANK]
Entry into force. Time limits.
The Contract shall enter into force upon its signature by both parties.
The Consultant shall commence the performance of the Services not later than [INSERT
DATE] and shall complete the Services within [INSERT NUMBER OF DAYS OR
MONTHS] of such commencement.
All time limits contained in this Contract shall be deemed to be of the essence in respect of
the performance of the Services.
Modifications
Any modification to this Contract shall require an amendment in writing between both parties
duly signed by the authorized representative of the Consultant and the Director, [.....]
UNOPS.
Notifications

For the purpose of notifications under the Contract, the addresses of UNOPS and the
Consultant are as follows:
For the UNOPS:
[INSERT NAME OF RO/OC DIRECTOR]

Director
[RO/OC.....]
UNOPS
Address
Ref.______/______/______
[INSERT CONTRACT REFERENCE & NUMBER]
Phone: __________________
Fax: __________________
Email: __________________
For the Consultant:
[Insert Name, Address, Phone and Fax/Email]
Good Faith
The Parties undertake to act in good faith with respect to each other's rights and obligations
under this Contract and to adopt all reasonable measures to ensure the realization of the
objectives of this Contract.
If the above terms and conditions meet with your agreement as they are typed in this letter
and in the Contract Documents, please initial every page of this letter and its attachments and
return to this office one original of this Contract, duly signed and dated.
Yours sincerely,
[INSERT NAME OF THE RO/OC DIRECTOR]
Director
[......] RO/OC
For [Insert name of the company/organization]
Agreed and Accepted:
Signature ____________________________
Name ____________________________
Title ____________________________
Date ____________________________
ANNEX I
UNOPS GENERAL CONDITIONS OF CONTRACT
FOR PROFESSIONAL SERVICES
http://www.unops.org/english/whatweneed/Pages/Guidelinesforsuppliers.aspx
ANNEX II
TERMS OF REFERENCE
The Terms of Reference should be prepared in accordance with

the instructions contained in the UNOPS Procurement Manual)
ANNEX [INSERT ANNEX NUMBER]
BREAKDOWN OF COSTS

RFP 12 022 (IQOC RFP Ashraf - Generators) Signed

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Dear Sir/Madam, Date: 15 Aug.

Reference Case No. (IQOC/RFP/12/022)

2. To enable you to submit a proposal, please find enclosed:

a) Annex I: Terms of Reference (TOR), containing a description of UNOPS

3. Your proposal shall be prepared in the English.

4. Your proposal shall comprise the following documents:

(a) Proposal Submission Form;

5. Submission by Mail/courier/personal delivery:

ATTN: Maintenance Services for Generators at the Iraqi House in BIAP

8. Assuming that a contract can be satisfactorily concluded by 15 August 2013, the

Any consulting, manufacturing or construction firm/institution with which you might be

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 2 of 26

a) your receipt of this letter request for competitive proposals.

a) Description of the Firm and the Firm's Qualifications

A brief description of your firm/institution and an outline of recent experience on

b) Understanding of the Requirements for Services, that quality of all materials,

d) Proposed Team Structure

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 3 of 26

The curriculum vitae of the senior professional members of the team.

(a) a summary of the price as shown in Annex II- A;

20. Clarification of proposals:

21. Preliminary examination:

The complete checklist for preliminary examination is provided below:

1 Offer submitted before the deadline

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 5 of 26

a) the firm/institution's general reliability as well as experience and

b) Understanding of the assignment and reasonableness of the proposed

C) Suitability of approach and methodology (50 points);

D) the qualifications and competence of the personnel proposed for the

i) their training, language and general qualifications 20

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 6 of 26

1.1.0 Type of Services

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 8 of 26

1.3.0 Work Parameters – General Requirements

2.0.0 Specifications and Scope of Works Required.

Task 1– Daily Preventive maintenance and cleaning of the generators.

2.3.0 Task 1 – Preventive maintenance and cleaning of the generators.

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 11 of 26

2.6.0 Task 4 - Emergency repairs of the generators.

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 12 of 26

2.7.1 IRAQI HOUSE FACILITY

3.0.0 Period of the Service:

5.0.0 General Conditions.

b. The Contractor will not replace workers without approval of UNOPS

6.0.0 Contractor Performance/Quality Assurance

6.1.0 Performance Standards/Acceptable Performance Level (APL): All services performed

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 13 of 26

Availability of helpdesk on twenty four (24) hours per day

Replacement of parts and repairs: <= 48 hours 98% compliance

Two (2) working days’ notice of any scheduled preventive

One (1) preventive maintenance every day 100% compliance

Routine maintenance carried out as SOW, Point 2, and the

Spare parts and consumables used are compatible with the

6.2.0 Quality Assurance

6.2.1 The UNOPS Program Manager or his/her designated representative will be

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 14 of 26

6.2.2.4 UNOPS’s verification and inspection of services shall not be construed as

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 15 of 26

Unit Unit Quantity

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 16 of 26

GENERATOR (MAKE/MODEL): LOCATION:

Reference No. (IQOC/RFP/12/022) Maintenance of Generators Page 17 of 26

34 Set, Rod Bearing

Ref.:__/ _/ ____[INSERT PROJECT NUMBER AND TITLE]