Professional Documents
Culture Documents
Human resource management: A managerial tool for competitive Kleiman, L. S. (2012). Human resource management: A managerial
General Resources Book advantage (6th ed.) tool for competitive advantage (6th ed.). Dubuque, IA: Kendall Hunt.
Kreitner, R., & Kinicki, A. (2012). Organizational behavior (10th ed.).
General Resources Book Organizational behavior (10th ed.) New York, NY: McGraw-Hill.
Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2013). Human
General Resources Book Human resource management (14th ed.) resource management (14th ed.). Stamford, CT: Cengage Learning.
McShane, S. L., & VonGlinow, M. (2014). Organizational behavior
General Resources Book Organizational behavior (7th ed.) (7th ed.). New York, NY: McGraw-Hill.
Mello, J. A. (2014). Strategic human resource management (4th ed.).
General Resources Book Strategic human resource management (4th ed.) Stamford, CT: Cengage Learning.
Mitchell, B., & Gamlem, C. (2012). The big book of HR. Pompton
General Resources Book The big book of HR Plains, NJ: Career Press.
Mondy, R. W. & Martocchio, J. J. (2015). Human resource
General Resources Book Human resource management (14th ed.) management (14th ed.). Upper Saddle River, NJ: Prentice Hall.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2015).
Fundamentals of human resource management (6th ed.). New York,
General Resources Book Fundamentals of human resource management (6th ed.). NY: McGraw Hill.
Noe, R. A., Hollenbeck, J. R., Gerhart, B, & Wright, P. M. (2014).
Human resource management: Gaining a competitive advantage (9th Human resource management: Gaining a competitive advantage (9th
General Resources Book ed.). ed.). New York, NY: McGraw-Hill
Pearce II, J. A., & Robinson, R. B. (2014). Strategic management:
Strategic management: Planning for domestic & global competition (14th Planning for domestic & global competition (14th ed.). New York, NY:
General Resources Book ed.) McGraw-Hill.
Phillips, J. M., & Gully, S. M. (2014). Strategic staffing (3rd ed.). Upper
General Resources Book Strategic staffing (3rd ed.). Saddle River, NJ: Prentice Hall.
Porter, M. E. (1998). Competitive advantage: Creating and sustaining
General Resources Book Competitive advantage: Creating and sustaining superior performance. superior performance. New York, NY: The Free Press.
Pride, W. M., Hughes, R. J., & Kapoor, J. R. (2013). Business (12th
General Resources Book Business (12th ed.). ed.). Mason, OH: South-Western, Cengage Learning.
Pynes, J. E. (2013). Human resource management for public and
Human resource management for public and nonprofit organizations: A nonprofit organizations: A strategic approach (4th ed.). San
General Resources Book strategic approach (4th ed.) Francisco, CA: Jossey-Bass.
Robbins, S. P., & Judge, T. A. (2014). Organizational behavior (16th
General Resources Book Organizational behavior (16th ed.) ed.). Upper Saddle River, NJ: Prentice Hall.
Rue, L. W., Ibrahim, N. A., & Byars, L. L. (2015). Human resource
General Resources Book Human resource management (11th ed.) management (11th ed.). New York, NY: McGraw-Hill.
Smith, S., & Mazin, R. (2011). The HR answer book: An indispensable
The HR answer book: An indispensable guide for managers and human guide for managers and human resources professionals (2nd ed.).
General Resources Book resources professionals (2nd ed.) New York, NY: AMACOM.
Snell, S. A., Morris, S. S., & Bohlander, G. W. (2015). Managing
General Resources Book Managing human resources (17th ed.) human resources (17th ed.). Boston, MA: Cengage Learning.
Strobel, K. R., Kurtessis, J. N., Cohen, D. J., & Alonso, A. (2015).
Defining HR success: 9 critical competencies for HR professionals.
General Resources Book Defining HR success: 9 critical competencies for HR professionals Alexandria, VA: Society for Human Resource Management.
Werner, J. M., & DeSimone, R. L. (2011). Human resource
General Resources Book Human resource development (6th ed.) development (6th ed.). Mason, OH: South-Western, Cengage
Brosseau, D. (2013). Ready to be a thought leader? How to increase
Ready to be a thought leader? How to increase your influence, impact, your influence, impact, and success. San Francisco, CA: Jossey-Bass
Leadership & Navigation Book and success. Publishers.
Carter, L., Ulrich, D., & Goldsmith, M. (Eds.). (2012). Best practices in
Best practices in leadership development and organization change: How leadership development and organization change: How the best
the best companies ensure meaningful change and sustainable companies ensure meaningful change and sustainable leadership
Leadership & Navigation Book leadership (Vol. 18). (Vol. 18). Hoboken, NJ: John Wiley & Sons, Inc.
Connors, R., & Smith, T. (2011). Change the Culture, Change the
Change the Culture, Change the Game: The breakthrough strategy for Game: The breakthrough strategy for energizing your organization
Leadership & Navigation Book energizing your organization and creating accountability for results and creating accountability for results. New York, NY: Penguin.
Day, D. V., & Antonakis, J. (2012). The nature of leadership (2nd ed.).
Leadership & Navigation Book The nature of leadership (2nd ed.). Thousand Oaks, CA: SAGE Publications, Inc.
Grenny, J., Patterson, K., Maxfield, D., McMillan, R., & Switzler, A.
(2013). Influencer: The new science of leading change (2nd ed.). New
Leadership & Navigation Book Influencer: The new science of leading change (2nd ed.) York, NY: McGraw-Hill.
Hackman, M. Z., & Johnson, C. E. (2013). Leadership: A
communication perspective (6th ed.). Long Grove, IL: Waveland
Leadership & Navigation Book Leadership: A communication perspective (6th ed.) Press, Inc.
Hall, K. (2013). Making the matrix work: How matrix managers
Making the matrix work: How matrix managers engage people and cut engage people and cut through complexity. London, UK: Nicholas
Leadership & Navigation Book through complexity Brealey.
Hughes, R. L., Ginnett, R. C., & Curphy, G. J. (2015). Leadership:
Enhancing the lessons of experience (8th ed.). New York, NY:
Leadership & Navigation Book Leadership: Enhancing the lessons of experience (8th ed.) McGraw-Hill.
Lepsinger, R. (2010). Closing the execution gap. How great leaders
Closing the execution gap. How great leaders and their companies get and their companies get results. San Francisco, CA: Jossey-Bass
Leadership & Navigation Book results Publishers.
Northouse, P. G. (2015). Leadership: Theory and practice (7th ed.).
Leadership & Navigation Book Leadership: Theory and practice (7th ed.) Thousand Oaks, CA: SAGE Publications, Inc.
Scandura, T. A. (2016). Essentials of organizational behavior: An
evidence-based approach. Thousand Oaks, CA: SAGE Publications,
Leadership & Navigation Book Essentials of organizational behavior: An evidence-based approach Inc.
Society for Human Resource Management. (2012, December 20).
Mission & vision statements: What is the difference between
mission, vision and values statements? Retrieved from
https://www.shrm.org/resourcesandtools/tools-and-samples/hr-
Mission & vision statements: What is the difference between mission, qa/pages/isthereadifferencebetweenacompany%E2%80%99smission,
Leadership & Navigation Article vision and values statements? visionandvaluestatements.aspx
Ulrich, D., & Smallwood, W. N. (2013). Leadership sustainability:
Leadership sustainability: Seven disciplines to achieve the changes great Seven disciplines to achieve the changes great leaders know they
Leadership & Navigation Book leaders know they must make must make. New York, NY: McGraw-Hill.
Wright, P. M., Boudreau, J. W., Pace, D., Sartain, E., McKinnon, P., &
Antoine, R. (Eds.). (2011). The chief HR officer: Defining the new role
Leadership & Navigation Book The chief HR officer: Defining the new role of human resource leaders. of human resource leaders. San Francisco, CA: Jossey-Bass
Bazerman, M. H., & Tenbrunsel, A. E. (2011). Blind spots: Why we fail
to do what's right and what to do about it. Princeton, NJ: Princeton
Leadership & Navigation Book Blind spots: Why we fail to do what's right and what to do about it. University Press.
Bishop, W. (2013). The role of ethics in 21st century organizations.
Ethical Practice Article The role of ethics in 21st century organizations. Journal of Business Ethics, 118, 635-637
The extreme searcher's Internet handbook: A guide for the serious Hock, R. (2013). The extreme searcher's Internet handbook: A guide
Business Acumen Book searcher (4th ed.). for the serious searcher (4th ed.). Medford, NJ: CyberAge Books.
Mondore, S., Douthitt, S., & Carson, M. (2011). Business-focused HR:
11 processes to drive results. Alexandria, VA: Society for Human
Business Acumen Book Business-focused HR: 11 processes to drive results. Resource Management.
Phillips, J., & Phillips, P. (2012). Proving the value of HR: How and
why to measure ROI (2nd ed.). Alexandria, VA: Society for Human
Business Acumen Book Proving the value of HR: How and why to measure ROI (2nd ed.). Resource Management.
Phillips, P. P., & Phillips, J. J. (2014). Measuring ROI in employee
Measuring ROI in employee relations and compliance: Case studies in relations and compliance: Case studies in diversity and inclusion,
diversity and inclusion, engagement, compliance, and flexible working engagement, compliance, and flexible working arrangements.
Business Acumen Book arrangements. Alexandria, VA: Society for Human Resource Management.
Schiemann, W. (2012). The ACE advantage: How smart companies
The ACE advantage: How smart companies unleash talent for optimal unleash talent for optimal performance. Alexandria, VA: Society for
Business Acumen Book performance. Human Resource Management.
Employee surveys that work: Improving design, use, and organizational Levenson, A. (2014). Employee surveys that work: Improving design,
Critical Evaluation Book impact. use, and organizational impact. San Francisco, CA: Berrett-Koehler
Roberts, B. (2013, October, 1). The benefits of big data. HR
Magazine, 58, 10. Retrieved from
http://www.shrm.org/publications/hrmagazine/editorialcontent/201
Critical Evaluation Article The benefits of big data. 3/1013/pages/1013-big-data.aspx
Saldana, J. (2016). The coding manual for qualitative researchers (3rd
Critical Evaluation Book The coding manual for qualitative researchers (3rd ed.). ed.). Thousand Oaks, CA: SAGE Publications, Inc.
Schiemann, W. A., Seibert, J. H., & Morgan, B. S. (2013). Hidden
drivers of success: Leveraging employee insights for strategic
Hidden drivers of success: Leveraging employee insights for strategic advantage. Alexandria, VA: Society for Human Resource
Critical Evaluation Book advantage. Management.
Society for Human Resource Managmenet. (2017). Managing
International Assignments. Retrieved from
https://www.shrm.org/resourcesandtools/tools-and-
Cultural and Global Effectiveness
Article Managing International Assignments samples/toolkits/pages/cms_010358.aspx
Banaji, M. R., & Greenwald, A. G. (2013). Blindspot: Hidden biases of
Cultural and Global Effectiveness
Book Blindspot: Hidden biases of good people. good people. New York, NY: Delacorte Press.
Bartlett, C. A., & Beamish, P. W. (2014). Transnational management:
Transnational management: Text, cases, and readings in cross-border Text, cases, and readings in cross-border management (7th ed.).
Cultural and Global Effectiveness
Book management (7th ed.). Boston, MA: McGraw-Hill/Irwin.
Boudreau, J. W. (2010). IBM’s global talent management strategy:
IBM’s global talent management strategy: The vision of the globally The vision of the globally integrated enterprise. Alexandria, VA:
Cultural and Global Effectiveness
Book integrated enterprise. Society for Human Resource Management.
Briscoe, D., Schuler, R., & Tarique, I. (2012). International human
International human resource management: Policies and practices for resource management: Policies and practices for multinational
Cultural and Global Effectiveness
Book multinational enterprises (4th ed.). enterprises (4th ed.). New York, NY: Routledge.
Buglass, S. (2014, March 19). Expanding across borders comes with
hidden workforce costs. SHRM Global HR. Retrieved from
http://www.shrm.org/hrdisciplines/global/articles/pages/expanding-
Cultural and Global Effectiveness
Article Expanding across borders comes with hidden workforce costs. across-borders-hidden-costs.aspx
Citkin, F., & Spielman, L. (2012). Transformational diversity: Why and
how intercultural competencies can help organizations to survive
Transformational diversity: Why and how intercultural competencies can and thrive. Alexandria, VA: Society for Human Resource
Cultural and Global Effectiveness
Book help organizations to survive and thrive. Management.
Claus, L. (2010). International assignees at risk: Employers have a
duty of care for workers around the globe. HR Magazine, 55 (2).
Retrieved from
International assignees at risk: Employers have a duty of care for workers http://www.shrm.org/publications/hrmagazine/editorialcontent/201
Cultural and Global Effectiveness
Article around the globe. 0/0210/pages/0210legal.aspx
Dowling, P. J., Festing, M., & Engle, A. D., Sr., (2013). International
International human resource management: Managing people in a human resource management: Managing people in a multinational
Cultural and Global Effectiveness
Book multinational context (6th ed.). context (6th ed.). Singapore: Cengage.
Edwards, T., & Rees, C. (2010). International human resource
International human resource management: Globalization, national management: Globalization, national systems and multinational
Cultural and Global Effectiveness
Book systems and multinational companies (2nd ed.). companies (2nd ed.).New York, NY: Financial Times/ Prentice-Hall.
Evans, P., Pucik, V., & Bjorkman, I. (2010). The global challenge:
The global challenge: International human resource management (2nd International human resource management (2nd ed.). New York, NY:
Cultural and Global Effectiveness
Book ed.). McGraw-Hill.
Ferraro, G. P., & Briody, E. K. (2013). The cultural dimensions of
Cultural and Global Effectiveness
Book The cultural dimensions of global business (7th ed.). global business (7th ed.). New York, NY: Routledge.
Friedrich, J., Noam, A., & Ofek, E. (2014). Right up the middle: How
Cultural and Global Effectiveness
Article Right up the middle: How Israeli firms go global. Israeli firms go global. Harvard Business Review, 92, 113-117.
Gallo, F. T. (2013). How Chinese managers can become effective
Cultural and Global Effectiveness
Article How Chinese managers can become effective global leaders. global leaders. People & Strategy, 35 (2), 24-30.
Gundling, E., & Zanchettin, A. (2011). Global diversity: Winning
Global diversity: Winning customers and engaging employees within customers and engaging employees within world markets. Boston,
Cultural and Global Effectiveness
Book world markets. MA: Nicholas Brealey Publishing.
Hastings, R. R. (2012, May 17). Definition of diversity should be
global, expert says. Retrieved from
www.shrm.org/hrdisciplines/diversity/articles/pages/definitionofdive
Cultural and Global Effectiveness
Article Definition of diversity should be global, expert says. rsityshouldbeglobal.aspx
Herod, R. (2013). International human resources guide. Eagan, MN:
Cultural and Global Effectiveness
Book International human resources guide. Thomson/West.
International Monetary Fund. (2002, January). Globalization: Threat
or opportunity? (Issue Brief 00/01). Retrieved from
Cultural and Global Effectiveness
Website Globalization: Threat or opportunity? www.imf.org/external/np/exr/ib/2000/041200to.htm #X-
International Monetary Fund. (2014, April). World economic outlook:
Recovery strengthens, remains uneven (World Economic and
World economic outlook: Recovery strengthens, remains uneven (World Financial Survey). Retrieved from
Cultural and Global Effectiveness
Article Economic and Financial Survey). https://www.imf.org/external/np/exr/ib/2000/041200to.htm
KU Work Group for Community Health and Development. (2014).
Chapter 27, Section 7: Building culturally competent organizations.
Lawrence, KS: University of Kansas. Retrieved from
http://ctb.ku.edu/en/table-of-contents/culture/cultural-
Cultural and Global Effectiveness
Article Building culturally competent organizations. competence/culturally-competent-organizations/main
Livermore, D. (2015). Leading with cultural intelligence: The real
Cultural and Global Effectiveness
Book Leading with cultural intelligence: The real secret to success (2nd ed). secret to success (2nd ed). New York, NY: AMACOM.
Livermore, D., & Van Dyne, L. (2015). Cultural intelligence: The
essential intelligence for the 21st century. Alexandria, VA: Society for
Human Resource Management Foundation. Retrieved from
http://www.shrm.org/about/foundation/products/Documents/12-
Cultural and Global Effectiveness
Book Cultural intelligence: The essential intelligence for the 21st century. 15%20Cultural%20Intelligence%20EPG-FINAL.pdf
McFarlin, D., & Sweeney, P. (2011). International management:
International management: Strategic opportunities and cultural Strategic opportunities and cultural challenges (4th ed.). New York,
Cultural and Global Effectiveness
Book challenges (4th ed.). NY: Routledge.
Molinsky, A. (2013). Global dexterity: How to adapt your behavior
Global dexterity: How to adapt your behavior across cultures without across cultures without losing yourself in the process. Boston, MA:
Cultural and Global Effectiveness
Book losing yourself in the process. Harvard Business Review Press.
Presentation zen: Simple ideas on presentation design and delivery (2nd Reynolds, G. (2011). Presentation zen: Simple ideas on presentation
Communication Book ed.). design and delivery (2nd ed.). Berkeley, CA: New Riders.
Stone, D., & Heen, S. (2014). Thanks for the feedback: The science
Communication Book Thanks for the feedback: The science and art of receiving feedback well. and art of receiving feedback well. New York, NY: Penguin.
Zielinski, D. (2014, July 14). How to present metrics that matter to
senior leaders. Retrieved from
http://www.shrm.org/hrdisciplines/businessleadership/articles/pages
Communication Article How to present metrics that matter to senior leaders. /how-to-present-metrics-that-matter-to-senior-leaders.aspx
Clark, D. (2014, June 5). How to repair a damaged professional
relationship. Harvard Business Review. Retrieved from
https://hbr.org/2014/06/how-to-repair-a-damaged-professional-
Relationship Management Article How to repair a damaged professional relationship. relationship/
Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating
Relationship Management Book Getting to yes: Negotiating agreement without giving in. agreement without giving in. New York: Penguin.
HBR guide to managing up and across. (2013). Boston, MA: Harvard
Relationship Management Book HBR guide to managing up and across. Business Review Press.
Latham, G. P. & Ford, R. C. (2012). HR at your service: Lessons from
benchmark service organizations. Alexandria, VA: Society for Human
Relationship Management Book HR at your service: Lessons from benchmark service organizations. Resource Management.
Sobel, A., & Panas, J. (2012). Power questions: Build relationships,
Power questions: Build relationships, win new business, and influence win new business, and influence others. Hoboken, NJ: John Wiley &
Relationship Management Book others. Sons, Inc.
Society for Human Resource Management. (2013). Conflict
resolution: Mediation: How do we mediate a “cease fire” between
two employees? Retrieved from
Conflict resolution: Mediation: How do we mediate a “cease fire” http://www.shrm.org/templatestools/hrqa/pages/howdowemediate
Relationship Management Article between two employees? betweentwoemployees.aspx
Society for Human Resource Management. (2006). The essentials of
power, influence, and persuasion. Boston, MA: Harvard Business
Relationship Management Book The essentials of power, influence, and persuasion. Review Press.
Toegel, G., & Barsoux, J. L. (2016). How to preempt team conflict.
Harvard Business Review. Retrieved from
Relationship Management Article How to preempt team conflict. https://hbr.org/2016/06/how-to-preempt-team-conflict
Trompenaars, F., & Nijhoff Asser, M. (2011). The global M&A tango:
The global M&A tango: How to reconcile cultural differences in mergers, How to reconcile cultural differences in mergers, acquisitions, and
HR in the Global Context Book acquisitions, and strategic partnerships. strategic partnerships. New York, NY: McGraw-Hill.
Turner, L., & Suflas, A. (2014). Global diversity: One program won’t
fit all. HR Magazine, 59(5). Retrieved from
www.shrm.org/publications/hrmagazine/editorialcontent/2014/0514
HR in the Global Context Article Global diversity: One program won’t fit all. /pages/0514-global-diversity.aspx
Tyler, K. (2006). Retaining repatriates: Pre-assignment planning,
ongoing communication and mentoring help retain valuable
repatriates. HR Magazine, 51(3). Retrieved from
Retaining repatriates: Pre-assignment planning, ongoing communication http://www.shrm.org/publications/hrmagazine/editorialcontent/pag
HR in the Global Context Article and mentoring help retain valuable repatriates. es/0306agenda_global.aspx
Ulrich, D., Brockbank, W., Young, J., & Ulrich, M. (2012). Global HR
Global HR competencies: Mastering competitive value from the outside competencies: Mastering competitive value from the outside in. New
HR in the Global Context Book in. York, NY: McGraw-Hill
Verma, S. (2014, May 19). 6 characteristics of high-performing global
HR teams. Retrieved
fromhttp://www.shrm.org/hrdisciplines/global/articles/pages/charac
HR in the Global Context Book 6 characteristics of high-performing global HR teams. teristics-global-hr-teams.aspx
Weinberger, A. (2014). The global mobility workbook: A step-by-step
The global mobility workbook: A step-by-step guide to managing guide to managing international assignments. Zurich, CH:Global
HR in the Global Context Book international assignments. People Transitions GmbH
Diversity consciousness: Opening our minds to people, cultures, and Bucher, R. D. (2015). Diversity consciousness: Opening our minds to
Diversity & Inclusion Book opportunities (4th ed.). people, cultures, and opportunities (4th ed.). Boston, MA: Pearson.
Bates, S. (2014). For many firms, ethics and sustainability are nothing
new. SHRM Ethics & Corporate Social Responsibility. Retrieved from
http://www.shrm.org/hrdisciplines/ethics/articles/pages/sustainabilit
Corporate Social Responsibility
Article For many firms, ethics and sustainability are nothing new. y-tradition.aspx
HRM’s Role in Corporate Social and Environmental Responsibility.
Alexandria, VA: SHRM Foundation. Retrieved from
https://www.shrm.org/hr-today/trends-and-forecasting/special-
reports-and-expert-views/Documents/Corporate-Social-
Corporate Social Responsibility
Article HR’s Role in Corporate Social Responsibility and Sustainability. Environmental-Sustainability.pdf
Olsen, S.D. (2013). Shaping an Ethical Workplace Culture. Alexandria,
VA: SHRM Foundation. Retrieved from https://www.shrm.org/hr-
Corporate Social Responsibility
Article Shaping an Ethical Workplace Culture. today/trends-and-forecasting/special-reports-and-expert-
Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link
Strategy and society: The link between competitive advantage and between competitive advantage and corporate social responsibility.
Corporate Social Responsibility
Article corporate social responsibility. Harvard Business Review, 84, 78-92.
Meiners, R., Ringleb, A., & Edwards, F. (2012). The legal environment
U.S. Employment Law & Regulations
Book The legal environment of business (11th ed.). of business (11th ed.). Independence, KY: Cengage Learning.