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Communication: A Hands-On Approach

This document provides information on the 3rd edition of the textbook "Communication: A Hands-on Approach" edited by S. Cleary. The textbook focuses on different forms of communication with an emphasis on writing in a business environment. It contains numerous exercises for students to practice skills. The digital media chapter has been expanded to address disruptive approaches in education. A new chapter on intercultural communication has been included. Key features include learning objectives, updated exercises, and guidelines. The textbook would benefit undergraduate students seeking to understand workplace communication.

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Nelly Malatji
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4K views3 pages

Communication: A Hands-On Approach

This document provides information on the 3rd edition of the textbook "Communication: A Hands-on Approach" edited by S. Cleary. The textbook focuses on different forms of communication with an emphasis on writing in a business environment. It contains numerous exercises for students to practice skills. The digital media chapter has been expanded to address disruptive approaches in education. A new chapter on intercultural communication has been included. Key features include learning objectives, updated exercises, and guidelines. The textbook would benefit undergraduate students seeking to understand workplace communication.

Uploaded by

Nelly Malatji
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Chapter 4: Listening and Note-taking: Highlights skills and strategies for effective listening and note-taking in various scenarios.
  • Chapter 3: Small-group Communication: Focuses on the dynamics and effectiveness of communication within small groups.
  • Chapter 11: Business Writing – review to bring...: Evaluates business writing practices and provides updates to align with report writing standards.
  • Chapter 14: Grammar in Use: Examines practical grammar usage in professional and everyday contexts.
  • Chapter 13: Report Writing: Provides a comprehensive guide to writing clear and structured reports.
  • Chapter 5: Non-verbal Communication: Examines the role of body language and other non-verbal cues in communication.
  • Of Interest and Benefit to:: Highlights the target audience and benefits of the communication handbook.
  • Chapter 7: Shorter Business Messages: Guides the creation of concise, impactful business messages.
  • Chapter 10: Academic Literacy and Referencing: Focuses on academic writing, literacy, and correct referencing methods.
  • Chapter 6: Written Communications: Covers the principles of crafting clear and effective written communications.
  • Chapter 9: Business Career: Employment Procedures: Details the communication processes involved in employment and career progression.
  • Chapter 2: Contextualising for Diversity: Discusses how to tailor communication strategies to diverse audiences and contexts.
  • Chapter 8: Digital Media: Explores communication through various digital platforms and media.
  • Chapter 1: Communication Theory: Explores the foundational theories underpinning modern communication.
  • Chapter 12: Meetings: Covers the essentials of conducting and participating effectively in meetings.

Communication:

A
Hands-on Approach
Edition: 3rd Edition
Publication date:
Author/Editors: Cleary, S (Editor)
ISBN: 9781485130925
Format: Soft Cover
Number of Pages: 448
Retail price: R466.00 (incl. VAT, excl.
delivery.)
Website Link: juta.co.za/pdf/28288/

About this Publication:

The third edition of Communication: A Hands-on Approach focuses on different forms of communication, emphasizing
writing as a communication tool, particularly within the business environment. To support this, each chapter contains
numerous exercises to enable the student to practice the skills learnt in that chapter and to assist lecturers in
reinforcing content covered in class.
The evolution of technology and its use in the business environment has been taken into account and for this edition,
the chapter on digital media has been expanded and updated to take into account the advent of the Fourth Industrial
Revolution and disruptive approaches to education.
A new chapter on intercultural communication has been included to prepare students to communicate for diversity.

Key Features
Learning objectives for students to judge how successfully they have engaged with the topics covered in the different
chapters
Updated exercises and application activities at the end of each chapter
Highlighted guidelines, making the examples a practical learning tool
A chapter devoted to some of the more difficult areas of English grammar, specifically for those
who speak English as an additional language
Guidelines on how to use social media in the workplace, including the appropriate use of
Facebook and Twitter, effective business blogging and the use of Pinterest as a tool to enhance
business communication
A chapter on Communicating for Diversity
New editions only: Main updates
Chapter on small-group communication now includes negotiation skills
Chapter on oral communication includes new sections on telephone skills, impromptu speaking and how to be an
audience
Business correspondence chapter has been updated to remove or summarise more dated
correspondence styles
Chapter on digital media received an extensive revision to include relevant social media
Chapter on academic writing has been simplified
Information literacy and referencing chapter has been updated with most recent referencing
conventions and additional referencing sources eg thesis and government documents to be
included
Chapter on report writing has been reviewed to bring it in line with current report writing
practices.
Support material
Interactive questions
Model answers set in MS Word
PowerPoint presentation, customised
Case studies in MS Word
Multiple choice questions (MCQs)
PDFs
Animations (graphs etc)

Contents Include:

Table of contents
Chapter 1: Communication Theory
New Chapter 2: Self/Sender
New Chapter 3: Communicating for Diversity
Chapter 2: Small-group Communication
Chapter 3: Reading and Note-taking
Chapter 4: Listening
Chapter 5: Audience and Purpose
Chapter 6: Oral Communication
Chapter 7: Written Communication
Chapter 8: Business Correspondence
Chapter 9: Shorter Business Messages
Chapter 10: Digital Media
Chapter 11: Business Career: Employment Procedures
Chapter 12: Academic Writing
Chapter 13: Information Literacy and Referencing
Chapter 15: Report Writing – review to bring in line with current report writing practices.
Chapter 16: Meetings
Chapter 17: Grammar in Use

Of Interest and Benefit to:

Undergraduate students at university and university of technology who wish to gain a grounded understanding of the
the communication process in the workplace.

Communication: A Hands-on Approach Edition: 3rd Edition Publication date: Author/Editors: Cleary, S (Editor) ISBN: 9781485
practices. Support material Interactive questions Model answers set in MS Word PowerPoint presentation, customised Case studi
Contents Include: Table of contents Chapter 1: Communication Theory New Chapter 2: Self/Sender New Chapter 3: Communicating f

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