Doc.

ID 19
Issue 2
Lufkin Middle East Lufkin middle East management review Date 1/12/2012
Prepared by Talaat Elkader
Approved by Anthony Beck

Introduction
Management Review Committees have been constituted at High
management level and all management team attends the management
review meetings. The management review is conducted by the general
MANAGER. Management Reviews shall be conducted at a frequency of
about one in six months or earlier; this is to ensure continuing
suitability and effectiveness of Quality System to meet Quality Policy &
objectives. In IMS implementation phase the Top Management conducts
a management review meeting the first Sunday of each month to ensure
the continuing suitability, adequacy, and effectiveness of our QMS/
EHS in accordance with procedures detailed in manual. The primary
inputs reviewed include data that measures the conformance and
Performance of our QMS/EHS and recommendations based on analysis
of such data. Conformance is primarily assured through internal audits
(Section 8.2) and demonstrated through a review of internal audit
results and our demonstrated ability to correct/prevent problems.
Performance is primarily assured through the deployment of
corporate/operational level objectives (Section 5.4.1) and demonstrated
through a review of our demonstrated ability to achieve desired results.
The primary outputs of management review meetings are management
actions taken to make changes or improvements to our QMS and the
provision of resources needed to implement these actions.

Scope

Management review meeting is a tool of top management to follow up the QHSE

system and take corrective and preventive actions to achieve continual improvement
within the company. In Lufkin management review has been carried out monthly during
the period of implementation. The meetings that are arranged by the QMR for reviewing
the status of the Quality System effectiveness. Those meetings are not as the regular
management meetings for follow up of the routine business activities.

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 Doc.ID 19
Issue 2
Lufkin Middle East Lufkin middle East management review Date 1/12/2012
Prepared by Talaat Elkader
Approved by Anthony Beck

Objectives

The Purpose of this process is to plan and perform reviews of the Quality System by
The Quality management representative to ensure that Lufkin quality System continues
to be suitable and effective in consistently achieving the planned levels of quality and
the overall quality policy of the company. The implemented Quality System reflects the
way of achieving Lufkin’s objectives, particularly those related to customer satisfaction.

Lufkin Middle East integrated QHSE Management System is a reflection of the

objectives set by the company’s top management and the manner in which these
objectives are to be met as laid down by its senior management. Achievement of the
hazard management objectives will be realized through the setting up of an organization
in which responsibility is assigned and to which resources are provided. The standards
and procedures through which the objectives will be met are defined by those with the
necessary expertise. The implementation of standards is monitored through performance
indicators and assured through periodic audits. Such audits are reviewed by
management who may initiate system changes to facilitate improvement. The system is
additionally made live through loops which feedback improvements and corrections at
all stages.

In Lufkin Middle East, management review is a process through which the company’s
top management will review the OH&S management system to ensure its continuing
suitability, adequacy and effectiveness

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 Doc.ID 19
Issue 2
Lufkin Middle East Lufkin middle East management review Date 1/12/2012
Prepared by Talaat Elkader
Approved by Anthony Beck

ESM Principles HSE Management System

Visible senior management commitment Leadership and Commitment

Sound HSE policy Policy and Strategic Objectives

Line responsibility for HSE

Competent HSE Advisers Organisation, Responsibilities
High, well understood HSE standards Resources, Standards & Doc.
Effective HSE training

Hazards and Effects

Management
Corrective
Realistic HSE targets and objectives Planning & Procedures Action

Effective motivation and communication

Techniques for measuring HSE performance Implementation Monitoring
Thorough incident investigation and follow up

Audit of HSE standards and practices Audit Corrective Action &

Improvement

Review Corrective Action &

Improvement

Frequency

In Lufkin Middle East the management review is agreed to be conducted on the

quarterly basis. The management review shall address the possible needs for changes to
policy, objectives and other elements of Quality & OH& S management system, in the
light of Quality and OH& S management system audit results, changing circumstances
and the commitment of continual improvement.

Process procedures

In the first year and during the implementation, the company conducted management
review each month – the first Sunday of every month.
Management review meeting will be held – in the light of management audit – to
perform the following activities:

 All managerial staff in the office should attend the management review and it
should be headed by the General Manager of the company.
 A full statistical report about the performance of the system in all sites will be
provided by the management representative. it will contain all of the following
items:
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 Doc.ID 19
Issue 2
Lufkin Middle East Lufkin middle East management review Date 1/12/2012
Prepared by Talaat Elkader
Approved by Anthony Beck

 System performance in all sections and department of the company that

relates to the quality and OH&S.
 Marketing opportunities
 New legislation
 Setting company’s objectives
 Study of QHSE KPIs
 performance data on the implementation of quality policy and the
achievement of quality objectives through all activities of the company
 All the results of work –related injuries, ill health, diseases and incident
investigations; performance monitoring and measurements; the audit
activities.
 Additional internal and external changes that could affect OH&S system.
 The situation of required corrective actions.
 Adequacy of current hazard identification and risk assessment.
 Adequacy of resources.
 The effectiveness occupational health and safety inspection and auditing
process.
 The effectiveness of hazard reporting process.
 Data related to accidents and incidents that have occurred.
 The relation with customers and their evaluation of Lufkin HSE system.
 The effectiveness of training program carried out along the past period.
 Expected training plan to be executed the coming period of time.
 How can the effective QHSE system support both sales and operation
process and achieve customer satisfaction.

The management review meeting will go according to the following procedures:

Plan Management Reviews:

The MR shall determine the frequency of the Management Review Meetings (Shall be
at least two meetings annually.) based on the results of previous reviews and the status
of the Quality System effectiveness. In the period of implementation, management
review is carried monthly in the first Sunday of each month to make sure of the
following:
1. Setting the objectives of the company
2. Setting the KPIS

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 Doc.ID 19
Issue 2
Lufkin Middle East Lufkin middle East management review Date 1/12/2012
Prepared by Talaat Elkader
Approved by Anthony Beck

3. Legal conformance audit. The company is labor law registered and safety law and
environmental law,
4. Setting the QHSE policy derived from the company’s mission and objectives
5. Planning processes according to the company’s objectives

The QMR shall, as appropriate, conduct regular meetings to ensure the Quality System
effectiveness.

Prepare for management review

The management representative, in consultation with the operation manager and

General Manager, shall prepare the Management Reviews Plan, identifying the schedule
of meetings which shall be circulated to the members of the Management Review and
which shall cover a sufficient time-frame for meeting.
The plan shall be approved by the general manager and Any unscheduled meetings shall
be organized through agreement with the general manager. The management review
meeting shall target the following subjects:

 Evaluate the overall strategy of Quality and occupational health and safety system
to determine whether it meets planned performance objectives.
 Evaluate QHSE management system’s ability to meet the overall needs of the
company’s customers, workers and the regulatory authorities.
 Evaluate the need for changes to the Quality &occupational health& safety
system including OH &S policy and objectives. The management review should
evaluate the need for changes in the objectives and the processes designed to
achieve them..
 Identifying what actions is necessary to remedy any deficiencies in a timely
manner, including adaptations of other aspects of the organization’s management
structures and performance measurements.
 Provide the feedback direction, including the determination of priorities, for
meaningful planning and continual improvement.
 Evaluate progress towards the organization’s OH & S and corrective action
activities.
 Take the steps to formally publish our system to our customer and be approved by
the management of the company.

Perform review meeting:

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 Doc.ID 19
Issue 2
Lufkin Middle East Lufkin middle East management review Date 1/12/2012
Prepared by Talaat Elkader
Approved by Anthony Beck

1. The management representative shall manage the review - in the attendance of the
general manager as the president of the meeting- and discuss the addressed issues
as per the established agenda and, as appropriate, shall identify the required
improvement actions with the associated responsibilities and resources.
2. The management representative shall prepare the minutes of meeting with the
recommendations of all concerned parties; He shall also prepare the Management
Review Follow Up Sheet).
3. The minutes of meeting shall be approved by the general manager.
4. The Management representative shall prepare the Improvement Opportunity
Requests “Corrective Action Request (CAR)” (Form No. Q.P04 / F01) Where
required, and forward to the concerned l Managers to proceed as per the
improvement opportunities process. The QMR shall report to the Concerned
Managers on the management review for reference and recommendation for
improving the performance of the Quality System.

Follow up the analysis

1. The Concerned Manager shall review the Management Review report and, as
appropriate, shall identify any opportunities for continual improvement of the
system performance.
2. The management representative shall maintain the Management Review records
in the management review file and shall follow up on the actions taken through
auditing or by any other means as appropriate. He shall update the follow up sheet
accordingly.
3. In the event of no satisfactory response against any CAR raised, the MR shall
negotiate with the concerned to agree a new date to complete the addressed
actions.
4. In case of no positive response by the new date, the MR shall consult the General
manager who shall take the appropriate action for ensuring the satisfactory close-
out of the CAR.
5. The MR shall analyze the effectiveness of the improvement actions and prepare
the necessary reports to the QMR for the next Management Review or
immediately, as appropriate.

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 Doc.ID 19
Issue 2
Lufkin Middle East Lufkin middle East management review Date 1/12/2012
Prepared by Talaat Elkader
Approved by Anthony Beck

Management review inputs

Management review will consider and review the following items:

1. Results of all internal audits and management system audits.

2. Corrective actions carried to the system and its contribution to continuous
improvement of the system.
3. Report from the HSE manager on the overall performance of the system.
4. Reports from site supervisor on the effectiveness of the system in their side.
5. Reports of hazard identification and risk assessments and risk control that hazard
been performed the year in all site including the free zone area.
6. Output of any investigations into accidents and incidents.
7. An assessment of the effects of foreseeable changes to legislation or technology.

Management review outputs:

1. Minutes of the meeting

2. Revision of OH &S policy and objectives.
3. Corrective action plan.
4. Training plan.
5. Specific improvement actions, with assigned responsibilities and target dates for
completion.
6. Arrangements should be established and maintained for preventive and corrective
action resulting from the management audit and management review system.
7. the safety and health process and performance of Lufkin Middle East should be
compared with Lufkin corporate and others outside to improve the system

Documentation

1. All documents relating to management review should be documented and

maintained.
2. All next year Quality & OH &S plan should be carried out according to
Management review outcomes.

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