Professional Documents
Culture Documents
It’s been a long and often traumatic journey for the boy from Tallaght, Dublin. Growing up in a
working class family Joyce’s life has been characterised by a fiery determination to succeed. He
acknowledges that his parents were a major influence in his early years.
'They’ve been my inspiration; they’re very hardworking, studious and adventurous people. My
mother worked as a cleaner in a sports complex and my father in a tobacco factory as a supervisor.
'Education was the focus for we kids. My father held down a couple of other jobs to pay off the
mortgage and ensure we all got to university.'
Joyce attended Dublin Institute of Technology and Trinity College, Dublin. He graduated with
Honours, receiving a Bachelor of Science degree in Applied Science (Physics and Mathematics) and a
Master of Science degree in Management Science. He worked with Aer Lingus for eight years before
emigrating to Australia in 1996 to work with the now defunct Ansett airline. While at Aer Lingus he
had applied to train as a pilot but was turned down.
He joined Qantas in 2000 and, after impressing his bosses, was appointed Chief Executive Officer of
its budget subsidiary Jetstar in October 2003. He turned down an offer to return to Aer Lingus after
its CEO Willie Walsh left to run British Airways in 2005.
In November 2008, he was appointed CEO of Qantas. Despite his success, Joyce has a reputation as a
man with his feet on the ground. “I’ve always been very conservative, with no elaborate
expenditure. Maybe it’s my working class background; you appreciate the resources you have,” he
said.
Alan Joyce has been Chief Executive Officer and Managing Director of Qantas since November 2008.
This period has seen Qantas and Jetstar continue to lead the Australian domestic market; the launch
of Qantas' biggest transformation program since privatisation in 1995, the rapid development of
Jetstar's pan-Asian strategy; and the sustained growth of the Qantas Frequent Flyer program.
During this time the Qantas Group has taken delivery of more than 120 new aircraft - over a third of
its fleet - and invested in infrastructure, technology and training to achieve record customer
satisfaction.
The Australian named Joyce the most influential business leader in 2011.
He is not intimidated by the public, government or his competitors. His focus is on Qantas, and doing
what is necessary to make it successful. In his Half Year Results Speech he makes this very clear.
“There are many examples of Australian companies that have failed because they have not
been prepared to make the hard decisions.
“Over our 93 year history Qantas has a record of resilience and adaptation.
“Over the past five years we've shown yet again that we can take the tough decisions to
adapt to a changing world.
“We are now enduring some of the toughest conditions we've ever faced.
Alan Joyce, with a salary this year of nearly $12 million, is a fine example that an emigrant from the
Emerald Isle to the Emerald City can reach for the stars in Australia and succeed. An interesting
statistic from the 2011 census is that when individual earnings are compared by place of birth, the
Irish are right at the top of the tree.
Written by:
Lex Faure
lex@carpedp.com
19th October 2015