Jasmine LIU

Jasmine.liu@aic.edu.au

© 2015 Innovation and Business Industry Skills Council Ltd 1

 Term 3 Weekly Schedule-
DHM-A (Mon & Tue)
Unit of Competency Student Due
Date Week Unit Code
Date By

05/07/2021 1 SITXMGT001 Monitor work operation 11/07/2021

Develop workplace policy and
12/07/2021 2 BSBSUS501 18/07/2021
procedures for sustainability
Source and use information on the
19/07/2021 3 SITHIND002 25/07/2021
hospitality industry
Show social and cultural
26/07/2021 4 SITXCOM002 1/08/2021
sensitivity
02/08/2021 5 BSBCMM401 Make a presentation 8/08/2021
09/08/2021 6
SITXHRM004 Recruit, select and induct staff 22/08/2021
16/08/2021 7
23/08/2021 8
SITXHRM006 Monitor staff performance 5/09/2021
30/08/2021 9
Term Break (06/09/2021 - 03/10/2021) - 4 Weeks
 BSBSUS501 Develop workplace policy and
procedures for sustainability

© 2015 Innovation and Business Industry Skills Council Ltd

Task 1 is a case study

Please read the case study before starting doing Task

1.
You have been hired as the new environment officer at
Tiny Opera Company
© Innovation and Business Industry Skills Council Ltd.
You must submit
 1. Three policy option summaries
 2. An interim report that includes:
 an outline of the environmental and sustainability
legislation that applies to Tiny Opera Company
 an explanation of how you developed a sustainability
policy that reflects Tiny Opera Company’s commitment
to sustainability
 strategies for promoting awareness of the sustainability
policy
 strategies for maximising the impact of the policy
(training, marketing, stakeholder engagement)
 3. Final version of the sustainability policy
1. Three policy option
summaries
 Examples of policy options (select 3)
 minimizing resource use
 using resources more efficiently
 reducing toxic material and hazardous chemical
use
 employing life cycle management approaches
 implementing a sustainability continuous
improvement strategy.

© Innovation and Business Industry Skills Council Ltd.

Elements for each policy option
 1. Direction and focus of the policy
 2. Effectiveness
 A. how to provide effectives
 B. any benchmarks, examples or targets
 C. any obstacles
 E.g.
 impact of staff reluctance to implement
 impact of lack of support from managers and supervisors
 3. Timeframe
 Develop an Action Plan that includes at least a
couple of actions within 12 months as well as long-
term goals (as requested in scenario by Nic Tan)
 4. Cost of implementing (Cost Benefit Analysis)
Action plan & Cost Benefit analysis

Templates
2. An interim report
 A. an outline of the environmental and sustainability
legislation that applies to Tiny Opera Company
 B. an explanation of how you developed a
sustainability policy that reflects Tiny Opera
Company’s commitment to sustainability
 C. strategies for promoting awareness of the
sustainability policy
 D. strategies for maximizing the impact of the policy
(training, marketing, stakeholder engagement).

© Innovation and Business Industry Skills Council Ltd.

2. An interim report
 A. An outline of the environmental and sustainability
legislation that applies to Tiny Opera Company
(explain why and how)
 AS/NZS ISO 140001:2004
 Environment Protection and Biodiversity Conservation
Act 1999
 Work Health and Safety Act 2011 (or similar as applies
to your state)
 For purchase of new wood heater: Protection of the
Environment Operations (Clean Air) Regulation 2010
(NSW)
 Restrictions of moderations to the theatre hall:
Heritage Act 1977 (NSW), or similar as applies to your
state.
 2. An interim report
 B. An explanation of how you developed a sustainability
policy that reflects Tiny Opera Company’s commitment
to sustainability
 Evidence could include:
 reference to legislation
 case studies or examples from the performing arts
industry
 use of Tiny Opera Company case study information in
development of policy
Framework for planning and
implementing policy
Establish
sustainability
objectives and Implement
processes Plan Do processes

Act to continually Monitor and

improve
processes and Act Check measure
success against
results policy objectives
and processes
2. An interim report
 C. strategies for promoting awareness of the
sustainability policy
 Consultative activities to gather input and build the
support of stakeholders through participation
 Promotional and consultative activities to raise
awareness of policy among relevant stakeholders,
build support among relevant groups, and underscore
the core important of sustainability to organisational
success
 Training staff to ensure all the staff can understand
and apply methods to achieve sustainability referred to
in the scop of the policy or outlines in associated
procedures
Template: communication
strategy (this is not relevant to Task 1)
2. An interim report
 D. strategies for maximizing the impact of the policy
(training, marketing, stakeholder engagement).
 Negotiate what policy options and activities are
priorities
 Determine what key stakeholders define as
benchmarks of sufficient, quality and successful
implementation
 Discuss how policy options are implemented
 What forms of communication or training will be necessary?
 How will implementation integrate with existing management
practices, such as performance management and individual
and team targe setting?
 Develop sustainability monitoring strategy
© Innovation and Business Industry Skills Council Ltd.
Template: sustainability
monitoring strategy (this is not
relevant to Task 1)
3. Sustainability policy
 specify the scope of the policy (who it applies to,
relevant standards and legislation)
 outline Tiny Opera Company’s commitment to the
policy
 address areas of sustainability that Tiny Opera
Company specifically wants to focus on.

© Innovation and Business Industry Skills Council Ltd.

3. Sustainability policy
 1. Purpose
 2. Scope
 3. Responsibility
 4. Relevant legislation and standards
 5. Develop policy that reflects the organisation’s commitment
to sustainability?
 Include statement in policy about Tiny Opera Company’s commitment
to the policy.
 Address areas of sustainability that Tiny Opera Company specifically
wants to focus on, such as:
 review work practices such as costume, props, lighting, communications,
equal employment
 minimising resource use
 reducing toxic material and hazardous chemical use
 employing life cycle management approaches
 implementing a sustainability continuous improvement strategy.
Template: sustainability policy
(this is not relevant to Task 1)
 BSBSUS501 Develop workplace policy and
procedures for sustainability

© 2015 Innovation and Business Industry Skills Council Ltd

Task 2 is not about Tiny
Opera Company
 You are required to research information from
Sydney Opera House website.
 https://www.sydneyoperahouse.com/

© Innovation and Business Industry Skills Council Ltd.

You must submit
 Part A
 1. A sustainability implementation plan (Appendix 2)
 2. A monitoring strategy (Appendix 3)
 Part B
 3. Presentation slides (no live presentations
required, Provide presentation slides and ask one
classmate to provide feedback in Appendix 4)
 4. Work in a group of 2 to provide presentation
feedback (Appendix 5)
 5. A short procedure (Waste Management Procedure/
Workplace Environment Procedure etc.)
Part A
 1. A sustainability implementation plan (Appendix 2),
including
 At least one action for each target (listed in Appendix 1)

 2. A monitoring strategy (Appendix 3), including

 key outcomes expected for each action and person
 metrics/key performance indicators for each action
 a method of gathering and recording data on
sustainability performance
Appendix 2 – Implementation plan
Implementation Plan
Objective 1: Reduce energy use

Action Required Associated Resources Timeline Accountability

target
1. Progressively Reduce any physical, Replace only as Building
human and current lights
replace older electricity use financial fail maintenance
lighting with by 2% per resources? All lights are staff
estimated to be
energy efficient annum (using replaced over
lighting. FY06/07 as the course of
three years
initial (based on 1000
benchmark) hour life of
incandescent
globe with
varied light use
throughout the
building)
1. Reduce Implemented Building
within one
illumination of month maintenance
the Sails by an staff
average of 1
hour per night.
Appendix 3 – Monitoring strategy
Description of Person Metric/key Baseline Target Data
objective/outc responsi performan (previous collectio
ome/ ble ce year’s n
activity/task indicator performan methods
ce)
Reduce energy Electrical 1. Energy FY06/07 Reduce 1. Meter
use maintenan consumption energy use electricity readings
ce staff (KWh) use by 2% 2.
2. Electricity per annum Environm
cost ($) (using ental audit
FY06/07 as report
initial 3. Account
benchmark balance
 Part B
 3. Presentation slides (no live presentations required)
 a brief description of the Sydney Opera House
Environmental Sustainability Policy and its expected
outcomes for stakeholder groups
 an outline of Sydney Opera House systems and procedures
that relate to sustainability
 information for staff as to what their responsibilities are,
what activities they are to carry out and what outcomes are
expected
 4. Work in a group of 2 to provide presentation feedback
(Appendix 5)
 5. A short procedure related to sustainability
information for staff as to what their
responsibilities are, what activities
they are to carry out and what
outcomes are expected
 Stakeholders:  Who is responsible or
 Senior managers accountable for which areas
 Department managers of sustainability?
 Supervisors  Can you determine who
 Staff should have responsibility for
 Visitors particular areas of
 contractors
implementation, e.g.
communications, training,
management, and reporting?
 5. A short procedure related
to sustainability
 A procedure includes:
 Description of activity or task  Examine the organization’s
 Standards
 Who is responsible
 Safety requirements
 Step-by-step instructions
 Diagrams and flow charts
 Steps
strategic plans- vision,
mission, goals and values,-
and operational plans
 Consider the organization’s
sustainability policies, plans
and initiatives
 Consider specific methods
for improving sustainability
and standards that may be
referenced in policy
Example of Sustainability
Procedure (Do NOT copy)
 http://mob.mhcc.org.au/media/708/environmental-
sustainability-procedure-2012-12-11.pdf

© Innovation and Business Industry Skills Council Ltd.

 BSBSUS501 Develop workplace policy and
procedures for sustainability

© 2015 Innovation and Business Industry Skills Council Ltd

You must submit
 A written report

You are required to review the success or otherwise of the

implementation of actions from your plan in Assessment
Task 2.
 Preparation
 1. Review the reports that document resource use at the Sydney
Opera House (provided by your assessor). Note that there are four
spreadsheets available in the document provided. You can navigate
between the records by selecting the tabs at the bottom of this Excel
document.
 2. Review the Sydney Opera House Environmental Sustainability
Policy, Environmental Sustainability Plan, and other Sydney Opera
House corporate information and policy documents at:
 < https://www.sydneyoperahouse.com/general/corporate-
information/environmental-sustainability.html >.
 3. Review the audience feedback from Assessment Task 2.
 4. Review the resource efficiency targets provided in Assessment
Task 2 and the related actions you created for each target in your
implementation plan. For the purposes of this assessment, assume
that the actions you developed were implemented in FY 06/07 at the
Sydney Opera House.
 Your report must include
 A. graphs or charts that could describe or summarize progress towards
established targets
 B. an evaluation of the graphs or charts to identify trends in data and
analyse data targets identified in Assessment Task 2
 C. a description of the success and/or shortfalls of the implementation of
sustainability and communication targets based on:
 trends in resource use

 audience feedback from Assessment Task 2

 D. a description of trends that may require remedial action; include a plan

that describes how these areas can be continuously improved in the
future
 E. a review of Sydney Opera House policies’ coverage of measuring and
analysing resource consumption to determine how the recording of
resource consumption is currently addressed in policy
 F. recommendations for improvements to policy, communication and
management of sustainability based on data taken from analysis of
records.
A. graphs or charts that could
describe or summarize progress
towards established targets
 Provide graphs- line charts in Task 3 Resource Use
Records (Excel)
B. an evaluation of the graphs or
charts to identify trends in data and
analyse data targets identified in
Assessment Task 2 (explain)
 Trends:
 gas use trends down
 water use trends up
 electricity use trends down
 electricity use is seasonal, increasing each winter
 Evaluation:
 Are the trends significant to the organisation?
 What would be causing the trends?
 What actions could you take to improve negative trends?
C. a description of the success
and/or shortfalls of the
implementation of sustainability and
communication targets based on:
1) trends in resource use
2) audience feedback from
Assessment Task 2
 actual water use does not meet the target
 actual electricity use does not meet the target
 actual gas use has been reduced further than the
target?
D. a description of trends that may
require remedial action; include a
plan that describes how these areas
can be continuously improved in the
future
 Post implementation
evaluation and review metrics:
 Financial- has the implemented sustainability policy
resulted in financial gains for the organization, e.g. gross
profit, annual expenditure, tax liability?
 Process or productivity- has the policy increased
productivity, efficiency or return on investment?
 Customer- is the policy delivering improvements that are
having a positive impact on the customer experience?
 Employee performance- has the policy improved individual
employee performance to meet market requirements?
 Sustainability- has the policy helped to achieve goals that
cannot be easily identified using the traditional areas of
performance? Has the organization won the support and
goodwill of government, NGOs or community groups?
E. a review of Sydney Opera House
policies’ coverage of measuring and
analysing resource consumption to
determine how the recording of
resource consumption is currently
addressed in policy

© Innovation and Business Industry Skills Council Ltd.

 Use resource use data provided to recommend
changes to policy and/or sustainability management
aimed at improving resource efficiency at the Sydney
Opera House?
 For example:
 adjust actions to reduce use of water and electricity
to ensure that targets are met
 maintain actions to reduce of gas
 ongoing reinforcement and promotion of sustainable
business practices
 add explicit reference to resource measurement and
data review and analysis in the Environmental
Sustainability Policy and/or Environmental
Sustainability Plan.
F. recommendations for
improvements to policy,
communication and management of
sustainability based on data taken
from analysis of records
 Recommendations could include, but are not limited to:
 recommend a more innovative presentation/training
method
 recommend that attitudes suggest that more staff
engagement is required
 recommend that training needs to be delivered at regular
intervals to maintain staff engagement in sustainability
management.
The next step
1. Complete BSBSUS501 with 3 Tasks and
submit in the Moodle system by 18/07/2021
11:59 pm.
2. You can submit 3 files:
1. Assessment with answers

2. Presentation slides required in Task 2

3. Excel file- Task 3 Resource use records with line

charts

© Innovation and Business Industry Skills Council Ltd