contribution: proversified leadership skills and abilities of Philippine Schools Overseas (PSO’s) administrators. International Journal of Educational Policy Research and Review 4(7), pp. 169-179. doi.org/10.15739 Adler, E.S. & Clark, R. (2008). How its done: an invitation to social research. Retrieved from https://www.google.com/url? sa=t&source=web&https://epdf.pub/download/an-invitation-to-social-research- how-its-done.html%3Freader %3D1&ved=2ahUKEwjgkvvq8pLoAhVuFqYKHcYRDnoQFjABegQIAhAB&usg=A OvVaw1Tc7YStODkYiPT2JeNFEQz Alarcon, J., Baylon, M., Balibay, M., Castillo, D., Lampitoc, R., & Picar, J., (2014). Autocratic and Participative Coaching Styles and Its Effects on Students’ Dance Performance. International Journal of Learning, Teaching and Educational Research, 3(1), 32-44.Retrieved from https://www.ijlter.org/index.php/ijlter/article/view/21 Alba, M., & Dacuycuy, L. (2015). The Philippine case: productivity, employment and economic fluctuations. (Master's thesis, De LaSalle University, Manila. Philippines. Retrieved from https://www.dlsu.edu.ph/wp- content/uploads/pdf/vcri/aki/_researchpapers/study1-AlbaDacuycuyFinal.pdf? fbclid=IwAR2nlIKOfs4XxDkh_p097WrSA8uPB2- ZrVw5aXRhnP2KO2vni_aXaAidpSg Aliaga, M., & Gunderson, B.( 2000). How do qualitative and quantitative research differ. Retrieved from http://colinmayfield.com/waterhealth/course2/Resources/qualitative%20vs %20quantitative%20data/10_summary.pdf Anjum, A., Ming, X., Siddiqi, A.F. & Rasool, S.F. (2018). An empirical study analyzing job productivity in toxic workplace environments. International journal of environmental research and public health, 15(5), 1-15. doi: 10.3390/ijerph15051035 Anwar, S.,Haider, N., & Iqbal N.(2015). Effect of Leadership Style on Employee Performance.Arabian Journal of Business and Management Review. doi 10.4172/2223-5833.1000146 Asrar-ul-Haq, M. & Kuchinke, K.P. (2016). Impact of leadership styles on employees’ attitude towards their leader and performance: empirical evidence from Pakistani banks. Future business journal, 2(1), 54-64. doi: 10.1016/j.fbj.2016.05.002 Autocratic, Participative, and Free-Reign Styles, (2015). Retrieved from http://www.opentextbooks.org.hk/ditatopic/32221 Ayhan, H.O. (2005). Non-probability sampling survey methods. Heidelberg: International Encyclopedia of Statistical Science. Basit, A., Sebastian, V. & Hassan, Z. (2018). Impact of leadership style on employee performance (a case study on private organization in Malaysia). International journal of accounting & business and management, 5(2), 112-113. doi: 24924/ijbm/2017.11/v5.iss2/112.130 Beeching & Smith. (1968). Measurement of the effectiveness of the productive unit Retrieved from https://trove.nla.gov.au/work/21770690?q&versionId=26184306 Behling, O. & Rauch, C. F., (1984, as cited by Safaa Shaaban, 2017). The Impact of Leadership Style on Middle Managers’ Motivation: A Study of the Ministry of Civil Aviation in Egypt. Journal of Business and Management Sciences. 5(3). 100-107. doi: 10.12691/jbms-5-3-5. Bell, J. (1999). Grin: Business, Economics, Economic Pedagody. Retrieved from https://m.grin.com/document/15458 Bhat, A. (2015). Descriptive Research: Definition, Characteristics, Methods, Examples and Advantages. Retrieved from: https://www-questionpro com.cdn.ampproject.org/v/s/www.questionpro.com/blog/descriptive-research/? amp_js_v=a2&_gsa=1&usqp=mq331AQEKAFwAQ%3D%3D#referrer=https %3A%2F %2Fwww.google.com&aoh=15686371572011&_ct=1568636938564&_tf =From%20%251%24s&share=https%3A%2F%2Fwww.questionpro.com %2Fblog%2Fdescriptive-research%2F. Binuya, C., Lanorio, M., San Pedro, A. & Vierners, M., (2018). The perceived leadership styles of division chiefs and department heads of the local government unit of Cabanatuan city in the Philippines. Open access library journal, 5(8), 1-13. doi: 10.4236/oalib.1104763 Cherry, K. (2020, January 16). Delegative Leadership (Laissez-Faire). [Blog] Retrieved from https://www.verywellmind.com/leadership-styles-2795312#1-authoritarian- leadership-autocratic Cherry, K. (2019). Leadership Styles and Frameworks You Should Know.[Blog post]. Retrieved from https://www.verywellmind.com/leadership-styles- 2795312#1- authoritarian-leadership-autocratic Cherry, K. (2019). Very well mind. Pros and Cons of Laissez Faire Leadership. Retrieved from https://www.verywellmind.com/what-is-laissez-faire-leadership- 279531 Ciciorca, P. (2010). Relationship building among co-workers key driver of workplace socialization. Retrieved from https://news.illinois.edu/view/6367/205619 Franchise Business Philippines (2012). How To Start a Lugaw Republic Franchise. Retrieved from https://franchisemanila.com/2012/10/lugaw-republic- franchise/ Franklin, K. (2016). Examining the impact of leadership styles on the motivation of U.S. teachers. (Doctoral dissertation. Walden University, Minesota, United States). Retrieved from https://www.semanticscholar.org/paper/Examining-the-Impact-of- Leadership-Styles-on-the-of- Franklin/bb21788d6ee8ec8854254bc6d0d2307fd0519443 Gallo, P. & Gosnos, J. (2013). Autocratic Leadership Style.Obstacle to success in Academic Libraries.Retrieved from https://digitalcommons.unl.edu/cgi/viewcontent.cgi? article=5380&context=libphilprac Garfinkle, J. (2005). Leadership Styles Article: What’s Your Style. Retrieved from https://garfinkleexecutivecoaching.com/articles/leadership-styles-articles Goodnight, R. (2011). Laissez-Faire Leadership.Encyclopedia of Leadership. London, UK: Sage Publications. Retrieved from Goren, P. (2018). Effect of leadership styles on employee productivity at South Nyanza sugar company limited, Migori County. International journals of sciences and high technologies, 6(2), 428-423. Retrieved from https://pdfs.semanticscholar.org/4a9a/a3a3e87def881c07ad11e372c73173cc025 8.pdf Harness, J. (29 November, 2018).The Importance of Employee Prod mm. uctivity. Retrieved From https://bizfluent.com/info-8292773-importance-employee-productivity.html Heydarian, R.J. (2016, April 30). Why autocracies don’t work. Rappler Newsbreak. Retrieved from https://www.rappler.com/thought-leaders/131244-autocracies-do- not-work Isong & Okon. (2016). Impact Of Management Style Towards Employees. Retrieved from https://www.google.com/url? sa=t&source=web&rct=j&url=https://www.disabilityguteng.org/newsletters/2019_0 2/02%2520February %25202019.htm&ved=2ahUKwj8x_qm6IToAhVTM94KHf8zBtMQFjACegQIARAB &usg=AOvVaw1RVSbwUEKtBv2DWOZxxt&cshid=1583462015762 Kabera, PL. (2009). The Use of Accounting Ratios in Decision Making. Memoire Online. Retrieved from https://www.memoireonline.com/12/09/3058/m_The-use-of- accounting-ratios-in-decision-making6.html Kalu, D. & Okpokwasili, N. (2018). Impact of autocratic leadership style on job performance of subordinates in academic libraries in Port Harcourt, Rivers State, Nigeria. International journal of research Granthaalayah, 6(10), 212-220. doi: 10.5281/zenodo.1486215 Kenton, W. (2019). Descriptive Statistics. Retrieved from https://www.investopedia.com/terms/d/descriptive_statistics.asp Kettle M. (2015). Achieving effective supervision. Retrieved from https://www.iriss.org.uk/resources/insights/achieving-effective-supervision Khan, M.S., Khan, I., Qureshi Q., Ismail, H., Rauf, H., Latif, A., & Tahir, M. (2015). The Styles of Leadership: A Critical Review. Public Policy and Administration Research, 5(3) Kong, F. J. (2017, September 16) Do not let these things drain your productivity. Retrieved from https://www.philstar.com/business/2017/09/16/1739740/do-not- let-these-things-drain-your-productivity Labor, J. (2017). Filipino student council heads’ leadership frames: a phenomenological inquiry. Manila, Colegio De San Juan Letran. Landsberger, H. (1958). Hawthorne Effect: The Effect of Being Observed. Retrieved from https://www.sciencedirect.com/topics/computerscience/hawthorne-effect La Marco, N. (2019, January 24). The Effect of Autocratic Leadership. Retrieved from https://smallbusiness.chron.com/effect-autocratic-leadership- 2974.html Leblebici, D. (2012). Impact of workplace quality on employee’s productivity: case study of a bank in Turkey. Journal of business, economics and finance, 1(1), 38-49. Retrieved from https://dergipark.org.tr/tr/download/article-file/374627 Lewin, K. (1939). Leadership Styles and Frameworks You Should Know. Retrieved from https://www.verywellmind.com/leadership-styles-2795312 Lewin, K., Lippit, R., & White, R.K. (1939)..Leadership styles. Retrieved from http://www.nwlink.com/~donclark/leader/leadstl.html Lewis, K. (1939). Leadership Styles and Frameworks You Should Know. Retrieved from https://www.verywellmind.com/leadership-styles-2795312 Mann, I. (2019, May 4). Book Review: Why chasing productivity won't make you more productive and what will. [Blog] Retrieved from https://m.fin24.com/Opinion/book- review-why-chasing-productivity-wont-make-you-more-productive-and-what-will- 20190405-2 Mayowa, A. (16 September, 2015). Leadership Definitions By Scholars. Retrieved from http://definitionsofleadership.blogspot.com/2015/09/leadership- definitions-by-scholars.html Mawoli, M.A. , Mohammed, T.H., and Sarkin-Daji, B.D. (2013). Leadership Styles, Job Performance, Public Health Institutions, Federal Medical Centre, Private Health Institutions, Lapai Journal of Management Science, Vol. 4. NO. 1, Pp. 2838 Retrieved from https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3065878 Money matters. (2019). Leadership Style | Meaning | Characteristics of Leadership style. Retrieved from https://accountlearning.com/leadership-style- meaning-characteristics-of-leadership- style/? fbclid=IwAR2s9AvipFIVbmUpqnLd9LmSIG7OEzFGss_wDyP_oiIxZLArEQ pIC63yG4w Montala, M. (2007, October 08). Authoritarian Leadership Style.[Blog post] Retrieved from http://www.filentrep.com/management/authoritarian-leadership-style.htm Nawoselng’ollan, D. & Roussel, J. (2017). Influence of leadership styles on employees’ Performance: A Study of Turkana County, Kenya. International journal of business and social sciences, 8(7), 82-98 Retrieved from https://www.google.com/url? sa=t&source=web&rct=j&url=http://ijbssnet.com/journals/Vol_8_No_7_July_2017/ 9.pdf&ved=2ahUKEwj5Ln7vJLoAhXNyYsBHRR6B- wQFjAAegQIAhAB&usg=AOvVaw1zHTx6f04F4ScWerLnOy0Y Nayab, N. (2018). Examples of Autocratic Leadership in Companies. Retrieved from https://www.brighthubpm.com/resource-management/77233-examples-of- companies-with-autocratic-leadership/ O’Leary (2014). Research Tools..Interviews and Questionnaire. Retrieved from https://lled500.trubox.ca/2016/225 Pahwa, A. (19 February, 2019). Business Strategy: Definition, Levels, Components & Examples. Retrieved From https://www.feedough.com/business-strategy- definition-levels-examples/ Peshawaria, R. (2018). Working Alone May Be The Key To Better Productivity, New Research Suggests. Retrieved from https://www.sciencedaily.com/releases/2008/02/080220110323.htm Philstar (2017, February 7). Retrieved from https://www.philstar.com/lifestyle/health-and-family/2017/02/07/1669971/ways- increase-productivity-workplace Porteous, C. (2018). How to Increase Productivity at Your Workplace. Retrieved from https://www.business.com/articles/how-to-increase-productivity-in-your- workplace/ Qazi, B. (2016). Presentation on “A case study analysis” leadership styles. [Powerpoint slides]. Retrieved from https://www.slideshare.net/mobile/Benishqazii/presentation-on-a-case-study- analysis- leadership styles Quain, S. (2019, February 12). The Effects of Leadership Styles on the Organization. [Blog post]. Retrieved from https://smallbusiness.chron.com/effects- leadership- styles-organization-10387.html Richardson, H. (28 June 2018). Characteristics of a Comparative Research Design. Retrieved from https://classroom.synonym.com/characteristics-comparative- research-design-8274567.html Rok, C., & Zletko, N. (2017). The Role and Importance of Employee's Productivity in Industry 4.0. In M. Bezpartochnyi (Ed.), Mechanism of inteaction between competitiveness and Innovation in modern international economic relations (pp. 120-133). Riga, Lativia: ISMA University SAGE (2005). Weighted Average. Retrieved from http://methods.sagepub.com/reference/dictionary-of-statistics- methodology/n2080.xml Saludo, A.K., Virtus, L.M. & Win, M.T. (2015). Job satisfaction and performance level of employees of Ajinomoto Philippines corporation – Lucena branch. Laguna business and accountancy journal, 1(2), 61-103. Retrieved from http://lpulaguna.edu.ph/wp-content/uploads/2016/08/Job-Satisfaction-And- Performance-Level-Of-Employees-Of-Ajinomoto-Philippines-Corporation-Lucena- Branch.pdf Sanders, G. (2019, June 3). Employee Productivity Statistics: Everything You Need To Know For 2019. [Blog] Retrieved from https://dynamicsignal.com/2019/06/03/employee-productivity-statistics/ STU Online (2018). What is Democratic/Participative Leadership? How Collaboration Can Boost Morale. Retrieved from https://online.stu.edu/articles/education/democratic-participative-leadership.aspx STU Online (2018). What is Laissez-Faire Leadership? How Autonomy Can Drive Success. Retrieved from https://online.stu.edu/articles/education/what-is- laissezfaire-leadership.aspx Sun Star Pampanga (2016, December 30). Retrieved from https://www.pressreader.com/philippines/sunstar- pampanga/20161230/281685434511512 Tayyab, M. (2019). Things To Remember When Getting Into An Eatery Business. Retrieved from https://bitrebels.com/business/things-remember-eatery-business/ Towers, P. (2017, May 24). How Different Management Styles affect Employee Motivation & Productivity. [Blog] Retrieved from https://blog.taskpigeon.co/management-styles-employee-motivation-productivity/ Trochim, W. (2006). Descriptive and Inferential Statistics. Retrieved from http://bestpsychologyarticles.blogspot.com/2017/08/descriptive-and-inferential- statistics.html?m=1 Tumapon, T.T. (2015, March 20). Leadership and parenting. The Manila Times. Retrieved from https://www.manilatimes.net/2015/03/20/opinion/columnists/leadership-and- parenting/170542/170542/
Docsity The Research Paper Entitled A Forecasting Case For Teletech Customer Care Management Phils Inc Written by MR Stephan Earl Chow and Published in de La Salle University Manila