AOCP TROUBLESHOOTING GUIDE (FIRMWARE REV 1.3, 1.3B & 2.

0A)

1. SELF-TESTING:
1. FIRMWARE REV 1.3:
1. Turn OFF a system from ‘POWER’ key switch.
2. Press a ‘STOP’ button on AOCP panel to enable SELF-TESTING mode
and continuing pressing one at a time to test all LED indicators. The
LED is lit in sequence as follow TIP -> AUTO DETECT -> IMAGE
ARCHIVE -> POWER -> SERVICE -> BLANK -> STANDBY -> X-RAY ->
LEFT -> RIGHT on AOCP membrane revision 1.0 (light gray
background).
3. Next step is that press a key on panel, a short beep will be responded on
the key press that indicates the working key switch. Repeat the step
above for all other key switches.
4. Turn a ‘POWER’ key switch to ON position that also cancel SELF-
TESTING mode.
2. FIRMWARE REV 1.3B & 2.0A:
1. Turn OFF a system from ‘POWER’ key switch.
2. Press a ‘STOP’ button 3 times on AOCP panel to enable SELF-
TESTING mode and continuing pressing one at a time to test all LED
indicators. The LED is lit in sequence as follow TIP -> AUTO DETECT -
> IMAGE ARCHIVE -> POWER -> SERVICE -> BLANK -> STANDBY ->
X-RAY -> LEFT -> RIGHT on AOCP membrane revision 1.0 (light gray
background) and TIP -> SCREENER ASSIST -> L1 -> POWER ->
ALPHA -> L2 -> L3 -> X-RAY -> LEFT -> RIGHT on AOCP membrane
revision 2.0 (black background).
3. Next step is that press a key on panel, a short beep will be responded on
the key press that indicates the working key switch. Repeat the step
above for all other key switches.
4. Turn a ‘POWER’ key switch to ON position that also cancel SELF-
TESTING mode.
2. USB CONECTION ACTIBITY TEST:
1. FIRMWARE REV 1.3 & 1.3B:
1. On X-ray client log in screen, press ‘UD2’ button on AOCP membrane
revision 1.0 (light gray background) to test USB connectivity between
AOCP device and PC.
2. A ‘SERVICE’ (AOCP membrane rev 1.0) LED indicator will be ON if
AOCP have lost USB connection.
3. A ‘SERVICE’ LED indicator will be OFF if the USB connectivity is
restored.
2. FIRMWARE REV 2.0A:
1. On X-ray client log in screen, press ‘DIAG’ button on AOCP membrane
revision 2.0 (black background) to test USB connectivity between
AOCP device and PC.
 2. A ‘L2’ LED indicator will be ON and BLINKING if AOCP have lost USB
connection.
3. A ‘L2’ LED indicator will be OFF if the USB connectivity is restored.
3. AOCP SOFT-RESET:
1. FIRMWARE REV 1.3:
1. USB Bus Reset is able to manually reset from control panel, on X-ray
client log in screen, by dialing ‘9-2-2’ on the numeric pad in short amount
of time (< 1sec). The AOCP device will enter a reset sequences that will
be take more than 1 minute.
2. FIRMWARE REV 1.3B & 2.0A:
1. USB Bus Reset is able to manually reset from control panel, on X-ray
client log in screen, by dialing ‘9-9-2-2’ on the numeric pad in short
amount of time (< 1sec). The AOCP device will enter a reset sequences
that will be take more than 1 minute.
4. TROUBLESHOOTING CHECKLIST:

If you have a problem with AOCP control panel, please refer to this check list. Consult
Astrophysics Service Center if the problem persists.

POWER SOURCE

Problem Solution
1. ‘STANDBY’ indicator is NOT Checking a power key switch is ‘SYSTEM POWER’ to ‘OFF’
blinking while a machine is OFF. position.
(NOTE: Apply ONLY AOCP firmware
revision 1.0)
2. ‘POWER’ indicator does NOT ON. Checking a power key switch is on ‘SYSTEM POWER’ ‘ON’
position. If the problem persists, set ‘SYSTEM POWER’ to
‘OFF’ position and perform self-testing on an AOCP unit
(See AOPC self-test instruction above).
3. A green LED (LED3) on AOCP Measure DC voltage between on terminal 8 (+12 VDC) and
system interface board does NOT 9 (GND) on a TB1 that should be read 12 VDC on DMM. If
ON. (See Figure 2) NOT, check:

1. +/- 12VDC spade terminals are tighten on terminal 8

(+12 VDC) and 9 (GND) on TB1.
2. +/- 12 VDC main power supply is working.

4. A green LED (LED13) on AOCP Measure DC voltage between on test pins of TB4 (+12 VDC)
main board does NOT ON. (See and TP6 (GND) that the reading value should be +12 VDC
Figure 2). on DMM. If NOT, check:

1. A RED (RJ-45) connector is firmly plugged into JP8

 (RJ-45) socket.
2. On AOCP Interface board, a RED (RJ-45) connector
is also firmly plugged into JP4 (RJ-45) socket.
3. Measure DC voltage between on test pins of TB5
(+5 VDC) and TP6 (GND) that should be read 5
VDC on DMM. If NOT, replace AOCP main board.

OPERATION

Problem Solution
5. AOCP is NOT function properly. 1. Restart a machine. If the problem persists go next
step.

2. Perform USB connectivity connection test. If the

problem persists, go to next step.

3. Set a power key switch to OFF position. Perform

self-testing. If NOT, go to next step (NOTE: Applying
ONLY AOCP firmware revision 1.3 and above).

3. If the problem persists, replace the AOCP main

board.

DIAGNOSTIC

AOCP self-testing failed Go to Problem 3 & 4 on POWER SOURCE section above. If the
problem persists, replace the AOCP main board.
AOCP USB connection AOCP is able to detect on USB connection activity, which is ONLY on
activity testing failed. firmware revision 1.3, 1.3B & 2.0, while system is ON. CHECK ON
AOCP Interface board:

1. A RED (RJ-45) connector is firmly plugged into JP4 (RJ-45) socket.

2. A BLUE (RJ-45) connector is also firmly plugged into JP3 (RJ-45)

socket.

3. A USB cable is firmly plugged into JP2 socket (remove and insert
cable from and into JP2 socket several times); also checking the USB
cable on USB connector on PC. If the problem persists, replace USB
cable.