Professional Documents
Culture Documents
Summer Internship IT
Summer Internship IT
تدريب
Final report
ID#: 432008238
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
Acknowledgment page:
First of all , I am thankful to Allah for giving me the power and knowledge to complete training at Riyadh
chamber of commerce and industry (RDCCI) and complete this final report .
Second , our Co-Op training would not have been done without my family , I am deeply thankful to them for
Finally, many thanks to my supervisor and friends who provide the advice to me , I will never forget this
amazing experience that's give me a lot of things I never think about it , help me to develop my personality .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
Executive Summary:
This report include the history of general management of information and communication technology at
Riyadh chamber of commerce and industry (RDCCI) , it is also providing a simple information about RDCCI ,
department structure and each management roles and responsibilities at IT department , all of these are
demonstrated in details.
In addition . the tasks and technique I have been learned and the problems and difficulties that encounter me .
Finally , I will describe my experience and how I benefited from the training program .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
Table of Contents:
1. Introduction ………………………………………………………………..………………..1
2. Organization
2.3Mission …………………………………………………………………………………..3
3. Department
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
4. Student's Insight…………………………………………………………………………….15
5. Appendix …………………………………………………………….....................................16
6. References ………………………………………………………………………………….21
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
Table of Figures:
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Kingdome of Saudi Arabia المملكة العربية السعودية
Ministry of Education – Higher Education التعليم العالي- وزارة التعليم
Princess Nourah bint Abdulrahman University
College of Computer and Information Sciences جامعة األميرة نورة بنت عبد الرحمن
Internship
Summer Semester of 2015 كلية علوم الحاسب والمعلومات
تدريب
1. Introduction:
(Room Online) portal Riyadh window room overlooking them to the outside world and contains the rules of
information governing the endless list of technical services provided by room has a great deal of information
and consulting legal, economic, trade and services women and young entrepreneurs and owners of small and
medium enterprises, as well as State strategies to achieve localization in the Saudization of jobs and the transfer
Off the room through its portal to the world welcomed to communicate with the business community to
highlight the features of the national economy and the definition of the investment opportunities available in the
Kingdom in general and in the capital in particular area, the definition of foreign visitor regulations and laws in
force in the kingdom and ways and methods to establish trade and investment relationships with companies and
institutions in the Saudi market. We have focused on the Riyadh Chamber of spreading knowledge and
providing information and studied to private sector enterprises in the Riyadh region as one of its strategic goals
while providing their services also to all subscribers, researchers and other segments of society who are able to
enter through (room Online) to the new customer services at the site, which was added to the gate main room as
Was also keen Riyadh Chamber, in its quest to keep pace with technological developments accelerating e-
government in the UK, the use of sophisticated modern techniques in transactions and interactive services,
along with its focus on the side of electronic transactions in the economic, financial and trade areas and has
been activating this communication harnessing the technical means to provide renewable and permanent IT
environment development.
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
2. Organization
2.1 History:
The Riyadh Chamber of Commerce & Industry (RDCCI) was established in 1381 A.H. as a non-governmental
in accordance to a special system and belongs, as other chambers of the Kingdom to the Council of Saudi
Chambers of Commerce & Industry. The RDCCI is a non-profit organization and its main role involves in
rendering all support and special services pertaining to private firms operating in Riyadh Area where they pay
annual subscriptions for the many services and benefits offered by RDCCI.
Fig1 – RDCCI
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
2.2 Vision
Vision:
The Riyadh Chamber of Commerce & Industry is a civil entity seeks to reinforce and support the role and
position of the work sector in Riyadh, activate its capabilities and aggrandize its resources, explore growth
opportunities and prospective developments ways encountered, restrict its growth hindrances and resolve its
problems, and to coordinate with other chambers to participate in the governmental sector in managing the
2.3 Mission:
Mission of Organization:
Representing, protecting and developing commonweal of labors sector in Riyadh which harmonizes with
the national economic common goods and society service. Strengthening the relationship and
communication among the private and public sectors and their joint co-operation along with coordinating
with the other chambers in developing the Kingdom’s economy and enhancing the investment environment
Mission of Training:
To provide programs supporting education, training and research to prepare and qualify specialized staff
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
2.4 Information:
Enjoying the strategic location in the heart of Riyadh City – the capital of Kingdom of Saudi Arabia, Riyadh
Chamber of Commerce & Industry (RDCCI) ,We are now living in the Communication Era. The race towards
the quantity and quality of communication information indicates the progress and the development desired and
The Riyadh Chamber of Commerce & Industry (RDCCI) Information Center attempts to achieve progress and
advanced development in compiling and disseminating special information required by businessmen and
researchers in various fields of economy. The RDCCI also aims to benefit from the abundance of domestic,
Arab and international commercial and industrial data and statistics. This special information is compiled,
organized and disseminated by the Information Center as specialized databases. Beneficiaries from different
sectors of the national economy can easily search and retrieve this informat ion.
The Center is keen to periodically maintain and update statistical data relating to the local and foreign
economies with the aim to develop constructive relations between the Center and the private sector researchers..
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
3. Department
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
2. Participate in the development of technical specifications for the needs of the branch.
3. Participate in technical studies for future projects to the needs of the branch of hardware and software,
and networks.
4. Receiving reports of malfunctions own networks and computers and accessories in various units of the
10. Preparing and processing computers and software for the branch employees.
11. Continuous updating of operating systems and software regularly such as: - Windows update, Antivirus,
Office
13. Creating a local network to work and linked to the external network.
14. Monitoring the network and follow-up performance and solve problems associated with them.
15. Installation of operating systems and auxiliary systems and configured to work.
18. Training all sectors to use the E-portal and web hosting their own official.
19. Preparing the necessary studies for the development of electronic systems.
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
20. Configuring Database to confine computers and accessories in all units of the branch and the follow-up
update.
21. Preview screening of computers and accessories and make sure the extent of their powers and make the
necessary recommendations.
22. Examination and preview the new computers received and ensure compliance with the required
specifications.
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
10. Inventory the assets of the Riyadh Chamber of Commerce and Industry .
11. Enter to the Montjoon web site on admin page and accept the members .
13. Create a questionnaire to measure satisfaction of the users of (Subscriptions) trial system of Riyadh
14. Work in some technical and electronic problems such as Internet fail connection problems and Printer
17. Backup the contents of the devices then apply Format to prepare them to upgrade the used operating
system version .
19. Create and design book for RDCCI accomplish fro year of 2014 .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
10. Inventory the assets of the Riyadh Chamber of Commerce and Industry .
11. Enter to the Montjoon web site on admin page and accept the members .
13. Create a questionnaire to measure satisfaction of the users of (Subscriptions) trial system of Riyadh
14. Work in some technical and electronic problems such as Internet fail connection problems and Printer
17. Backup the contents of the devices then apply Format to prepare them to upgrade the used operating
system version .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
2. Create and design book for RDCCI accomplish fro year of 2014 .
1. Create an android application for RDCCI : because we still don’t have the skill to program in
2. Create and design book for RDCCI accomplish fro year of 2014 : because there is a special
condition and roles of writing books , that’s we did not have learn about it and the training organizer
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
Problem 1:
I faced problem with analysis (Subscriptions) System of RDCCI because it is my first time to analysis system
Problem 2:
I faced problem with format process of devices because it is my first time and there is an important files I am
Solution 1:
Try to revision from slides that we have learned before about analysis basics and take basic steps from training
Solution 2:
Visit site of format program to know about process and how to Make sure files will not delete it .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
1- How to analysis systems and comparison between different versions of the same system.
4- Searching skills .
5- How to format devices through software program called ( ACRONIS true image 2015) .
14- Know how to deal with the Outlook program and the inclusion of signatures and edit.
15- Learn how to fix breakdowns in the basic cable network by identifying unemployed port number .
16- How to clean devices through removing temporary files in three ways.
17- learn the way of Inventory the assets through the verification and conformance.
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
4. Student’s Insight:
During my training I have learned many interested things related to my major, my personality and learning
about work a lot of things such as the communication with employees and how to discover the problem and
solve it in proper way as team work. It was a good chance to expose to the work environment that I will have to
face and practice after I graduate. In my point view, 120 hours is not enough to learn everything but at least I
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
5. Appendix:
3. database experience.
10. Provide technical support services( maintenance, systems, devices ... etc..).
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
- Meeting with the President of the Human Resources Department to identify the
conditions and regulations and paperwork required of the student during the training
period
Meetings
- Meeting with the President of the technical section to get to know the tasks required and
the mechanism of training and the nature of work in the technical section
References - Youtube .
- Search engine .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
- How to analysis systems and comparison between different versions of the same system .
Skills
- learn about basics of SharePoint designer .
Acquired
- accuracy and solve problems in less time possible .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
- Enter to the MONTIJOON web site on admin page and accept the members.
- Maintenance Laptops, removing temporary and harmful files , and install antivirus
software .
- complete Backup the contents of the devices.
- complete Format the devices to prepare them to upgrade the used operating system
Accomplished version.
Tasks
- Solve printers problem that does not respond to print command.
- Download & Install Microsoft office package 2013 .
- Download & Install antivirus programs ( AVAST) .
- Download & Install cleaner program ( ccleaner ) .
- Work on DFD diagram that explain process of updating Website .
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Sarah AlNofal | 432008238 |Summer Semester of 2015 | Riyadh chamber of commerce and industry
6. References
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