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GST: Transact Sales order Error during back order ORA-20001: APP-20110: Encountered an error
in JAI_WSH_TAX_DET_PKG.delete_line. ORA-04091:table WSH.WSH_DELIVERY_DETAILS is
mutating, trigger/function may not see it. (Doc ID 2474339.1)

In this Document

Symptoms
Changes
Cause
Solution

APPLIES TO:

Oracle Financials for India - Version 12.2 and later

Information in this document applies to any platform.

SYMPTOMS

Reported Issue
-----------------

Error in back order sales order

ERROR

-----------------------
Move order Line could
not be back ordered. Rolling back the changes.
Unexpected Error. Error in Routine

WSH_DELIVERY_DETAILS_PKG.DELETE_DELIVERY_DETAILS, Oracle
Error--20001

ORA-20001:
APP-20110: Encountered an error in JAI_WSH_TAX_DET_PKG.delete_line. ORA-04091:table
WSH.WSH_DELIVERY_DETAILS is mutating, trigger/function may not see it.
ORA-06512: at "APPS.APP_EXCEPTION", line72

ORA-06512:at "APPS. JAI_OM_WDD_ARIUD_TRG",line535

ORA-04088:error during execution of trigger

'APPS.JAI_OM_WDD_ARIUD_TRG'

STEPS

-----------------------

The issue can be reproduced at will with the following steps:

1. Back Order Sales order.

CHANGES

CAUSE

Could be issue with triggers.

Run query 

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SelecT * from all_Triggers where trigger_name ='JAI_OM_WDD_ARIUD_TRG';

 

SOLUTION

Solution Action Plan to be followed in your TEST instance :-

1. Run the query 

    SelecT * from all_Triggers where trigger_name ='JAI_OM_WDD_ARIUD_TRG';

2. Ideally trigger "JAI_OM_WDD_ARIUD_TRG" is expected to be disabled in.

3. If query 1 returns trigger status as enabled , kindly follow below 

   Alter trigger JAI_OM_WDD_ARIUD_TRG disable ;

 Post disabling above trigger kindly recheck for the original reported issue and let us know .
 

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