University of Punjab Gujranwala Campus

Mid+Final-term examination (2018-22)

DEPARTMENT OF BUSINESS ADMINISTRATION
BBA (6th Semester) Subject: Human Resource Development (HRD)
Maximum Marks: 75 Time Allowed: 2 Hrs (9:00 am to 11:00 am)
Course Code: BBA-172 Date: 08-07-2021 Instructor: Prof. Mian Shabbir Hussain

Instructions
1. Attempt the paper (all questions) on any large paper sheet (A4 or legal size paper) and must be hand
written. No typed paper will be accepted.
2. Students must use the black ball point pen or pen with black ink
3. Student must write the “i. Name ii. Roll Number iii. Class iv. Section v. Morning or Afternoon vi.
Semester vii. Title and Code of the Course” clearly at the top of answer sheet
4. Every answer sheet must be numbered
5. After attempting paper students have to SCAN or take picture of answer sheets and convert them to
the PDF format and email to the teacher (Students may use “CAM SCANNER” or any other app on
their phone to do so)

6. The EMAIL address of teacher for today’s exam is ap.hedpunjab@gmail.com

7. DO NOT send any picture or message on WhatsApp group regarding attendance.
8. In the subject field of email, student must write the: i. Roll Number ii. Name iii. Course Title
9. More than one file or email from one student will not be accepted.
10. Timing for today’s exam is 9.00 a.m. to 11.00 a.m. plus additional 30 mins for submission.
11. Answer sheets submitted after the stipulated time (11.30 a.m.) shall not be entertained, and the
student will be marked absent from the examination.
12. If any two or more submitted answer sheets by different students will be same, they will be marked
“Zero.”
13. For any question or query regarding examination students may ask teacher during examination time
through WhatsApp.

Scroll down for questions.

BEST OF LUCK!!! ☺
Q#1: List and explain with advantages and disadvantages any Six methods used in needs
assessment. If you had to conduct a needs assessment for a new job at a new plant, describe
the method you would use. (17)

Q#2: What is learning? Explain with detail Learning Outcomes. (17)

Q#3: Define human resource development. Identify and explain the major phases of the training
and HRD process model. (17)

Q#4: Briefly answer the following questions. Provide a justification of your point of view by
using examples where needed to support your argument (3×8=24)

1) Explain your role as Organization Change Agent.

2) Needs assessment involves organization, person, and task analyses. Which one of these
analyses do you believe is most important? Which is least important? Why?
3) Explain the term self-efficacy that influences performance and learning, and how employees’
self-efficacy level can be increased.