BY DR.

RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

• Social Interaction:
•  Commitment, Accountability, Persuasion, Resilience, Self
Con dence, Inspiration, Stress Management in Social Interactions
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 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

SOCIAL INTERACTIO

Social interaction of even the simplest sort is a far more socially intricate operation than we
generally recognize. It is rife with unacknowledged rituals, tacit understandings, covert symbolic
exchanges, impression management techniques, calculated strategic maneuverings, proxemics
(intimate (0 to 18 inches), personal (18 inches to 4 feet), social (4 to 10 feet), and public (over 10
feet), and kinesics (body movements and gestures regarded as a form of non-verbal
communication).
N

 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

OTHER FACTORS THAT INFLUENCE SOCIAL INTERACTION ARE:

• Power Dynamics ( between the people who are communicating

• Cultural Context ( the culture/cultural practices

• Group Dynamics ( if it is a group communication then the relation among people

• Social Status ( An employee talking to his senior, An administrative officer communicating with a group of students

• Social/Family Roles ( Father/Mother rebuking son ; A daughter talking to her father)

)



)

 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Commitment

• How to show your Commitment:

1. Show your loyalty, but say no to blandishment and cajolery

2. Express respect and appreciation

3. Convey honesty and trust

4. Work as a team and compromise

5. Disagree agreeably.
.

 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Accountability

• How to show your Accountability

1. Establish clear goals and target

2. Focus on the future stat

3. Ask for help when neede

4. Provide honest and constructive feedback

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 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Persuasion

• How to be successful at persuading someone

1.Communicatio

2.Emotional intelligenc

3.Active listenin

4.Logic and reasonin

5.Interpersonal skill

6.Negotiation
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 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Resilience

• How to show your Resilience

1. A clearly de ned purpose should be clear in your communication

2. A Stern Believe in Your Abilitie

3. A strong network of like minded individual

4. Optimism
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.

 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Self Confidence

• How to show your Self Con dence

1.Present yourself with con dence

2.Smile and look people in the eye

3.Give genuine compliments to others

4.Play to your strengths

5.Accept your imperfections

.

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.

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 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Inspiration

• How to Inspire people

1.  Build people up
2. Deliver constructive criticism
3. Keep your promises
4. Explore alternative thoughts and ideas
5. Never add insult to injury.
.

 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Stress Management in Social

Interactions
SIGNS OF STRES
• Sleep disorder
• Muscular tensio
• Digestive disorder
• Irritabilit
• Agitatio
• Depressio
• Anxiet
• Burnou
• Increased isolatio
• Relationship Problem
• Work absenteeis
• Lower performanc
• Loss of self-esteem
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 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Stress Management in Social

Interactions
• Preparedness: Be prepared to deal with the topics that give you stress and if not, try to avoid them for the time being.
• Control your reaction: Try to control your reaction on something that ignites your emotions. Maybe after sometime your reaction to that
situation Amy not be the same.
• Stay in touch: Answering phone calls, returning emails and reciprocating invitations let people know you care.
• Don't compete: Be happy instead of jealous when your friends succeed.
• Be a good listener: Listen when your friends are speaking. Find out what's important to them.
• Don't overdo it: Be careful not to overwhelm friends and family with phone calls and emails. Save those high-demand times for when
you really need them.
• Appreciate your friends and family: Take time to say thank you and express how important they are to you.
• Give back: Be available for family and friends when they need support.

BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

Thank you.
 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

H.O.T
Question of the day.
Think!

FIGURE OUT THE INSTANCES FROM YOUR LIFE AND SHARE THE INCIDENTS THAT WILL HELP BUILD YOUR
CREDIBILITY AND ACCOUNTABILITY IN SOCIAL SITUATIONS.

EACH ONE OF YOU MUST THINK AND SHARE ANY ONE SUCH INCIDENT.

 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

WORD OF THE DAY:

EBULLIENT
(UH.BUH.LEE.UHNT)

 BY DR. RAVI BHATT (SST2002: SOFT SKILLS FOR ENGINEERS II)

EBULLIENT

VERY ENERGETIC, POSITIVE, AND HAPPY

1.He seems to be in a particularly ebullient mood.

2.The mood of re ection lasted half a day and then he was back to his usual ebullient self
3. He was ebullient over the reception of his novel.
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