What would be the winning factors that would convert the customer into digital?

 A solid customer acquisition strategy can be one of the winning factors to convert the
customer into digital.
 Targeting customers that are less involved in online. Increase engagement through agent
interaction and then through online.
 For customers that are already active in social media, our team can replace cold calling
with social media.
 Engage in social listening on social media to see what conversations customers have
about the brand and industry