14th Floor, Ayala Center Cebu

Tower, Bohol Avenue

Cebu Business Park, Cebu City, 6000
Landline Number: (032) 347 4594

Critical Work Day Memo

Private and confidential: for internal use only, not for external distribution
To : All Data Analysts; Quality Analysts; Team Leaders
From : Diana Rose Bartulin, Associate Director of Operations
Date : July 5, 2021
Subject : Critical Working Days for the month of July 2021
___________________________________________________________________________________________

The OfficePartners360 WFXMD – Comp Intel & CI-QA are expected to have 100% staffing at all time to meet the Service
Level Requirements of the client. Complete staffing allows us to provide optimum support for client need and sure
company success.
Critical Work Days
The Company may declare certain days as critical. The Management Team of the respective accounts are also
empowered to declare certain days as critical work days depending on the specific staffing needs of the client.
Notice shall be given at least 24 hours before the critical work day. Any unauthorized absence during a critical
work day shall be subject to disciplinary action.
As part of your standard job requirements, we ask for your usual cooperation to adhere to your scheduled shifts during
the critical period stated above in order for us to deliver 100% customer satisfaction that will sustain our positive
relationship with our client.
In order to ensure we meet this requirement for our program, the days below will be considered critical working days:

• July 5, 2021 to July 9, 2021

• July 12, 2021 to July 16, 2021
• July 19, 2021 to July 23, 2021
• July 26, 2021 to July 30, 2021
During this Critical Working Period, any employee who is found negligent and/or incurs an infraction of his/her scheduled
shift may be sanctioned accordingly based on the Employee Handbook.

Thank you for continuously showing your unrelenting support for our program.
I acknowledge that I have read and understood the contents of this memo and will comply with the details stated herein.

________Alalaine V. Amen_____ ________July 5, 2021___________

_______________ Employee’s signature over printed name Date

______________________________ July 5, 2021 Approved by Diana Rose Bartulin, Associate Director of

Operations Date
______________________________ _______________ Noted by Kevin Quiambao Date