Read the case, discuss the questions in groups, and then report your answers to the class:

1. Why was Martin disappointed when:

a) he first entered Matsumoto's office?

Because Martin thought the meeting would be only with Matsumoto but someone else was
there.

b) Matsumoto said, 'It will be under consideration'?

Because Martin wanted Matsumoto to agree to work as an exclusive agent for his company

2. What mistakes did Martin make when he:

a) exchanged business cards?
Martin put Matsumoto’s card in his waññet without checking it.

b) asked the question about an exclusive contract?

Martin was unkind to ask Matsumoto if he wanted to work for them.

c) gave Matsumoto's wife white water lilies?

Martin made a nice little comment mentioning I hope you appreciate the gift.

3. What should he have done? Give suggestions using modals.

● Martin should have checked Matsumoto’s business card to show respect to him.
● Martin should have been more polite when proposing to work for his company.
● Martin should not make decisions without first consulting his colleagues.
● Martin shouldn’t have given Matsumoto´s wife a bucket of water lilies.