Characteristic of Therapeutic 2.

Gender
Communication 3. Values and Perceptions
4. Personal Space
Therapeutic communication promotes
5. Territoriality
understanding and can help establish a
6. Roles and Relationships
constructive relationship between the nurse
7. Environment
and the client. In addition, the therapeutic
8. Congruence
helping relationship is client and goal
9. Interpersonal Attitude
directed.
Barriers to Communication
1. Empathy
 Stereotyping
2. Respect
 Agreeing to disagreeing
3. Genuineness
 Challenging
4. Concreteness  Probing
 Rejecting
5. Confrontation
 Changing topics and subjects
Therapeutic Communication Techniques
 Unwarranted Reassurance
1. Using silence  Passing Judgement
2. Providing general leads  Giving common advice
3. Being specific and tentative
Scope of Nursing
4. Using open-ended questions
5. Using touch  Promoting Health and Wellness

6. Restating or paraphrasing  Preventing Illness

7. Seeking clarification  Restoring Health

8. Presenting Reality  Caring for the Dying

9. Acknowledging Examples of Primary Prevention

10. Giving Information
 Exercise regularly
Factors Influencing Communication
 Eat balanced food
1. Development  Quit smoking
  Immunization program Levels of Proficiency According to Benner
 Proper Hand washing
 Novice
Examples of Secondary Prevention  Beginner
 Competent
 Annual physical examination
 Proficient
 Regular PAP’s test for women
 Expert
 Monthly BSE for women
 Genetic counseling Intentional Torts
 Monthly self-examination
 Battery
Examples of Tertiary Prevention  Assault
 False Imprisonment
 Self-monitoring of blood glucose
 Invasion of Privacy
 Physical therapy after CVA
 Defamation
 Speech and physical therapy after
CVA
 CBC before chemotherapy
 Cardiac rehab after MI

Roles and Responsibilities of a Nurse

 Care Provider
 Communicator
 Teacher
 Counselor
 Client Advocate
 Change Agent
 Leader
 Manager
 Researcher
 Case Manager
 Collabborator