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6. What are the advantages and disadvantages of survey over case study?
Advantages
Relatively easy to administer
Can be developed in less time (compared to other data-collection methods)
Cost-effective, but cost depends on survey mode
Can be administered remotely via online, mobile devices, mail, email, kiosk, or telephone.
Conducted remotely can reduce or prevent geographical dependence
Capable of collecting data from a large number of respondents
Numerous questions can be asked about a subject, giving extensive flexibility in data analysis
With survey software, advanced statistical techniques can be utilized to analyze survey data to determine
validity, reliability, and statistical significance, including the ability to analyze multiple variables
A broad range of data can be collected (e.g., attitudes, opinions, beliefs, values, behavior, factual).
Standardized surveys are relatively free from several types of errors
Disadvantages
The reliability of survey data may depend on the following factors:
Respondents may not feel encouraged to provide accurate, honest answers
Respondents may not feel comfortable providing answers that present themselves in a unfavorable manner.
Respondents may not be fully aware of their reasons for any given answer because of lack of memory on the
subject, or even boredom.
Surveys with closed-ended questions may have a lower validity rate than other question types.
Data errors due to question non-responses may exist. The number of respondents who choose to respond to
a survey question may be different from those who chose not to respond, thus creating bias.
Survey question answer options could lead to unclear data because certain answer options may be
interpreted differently by respondents. For example, the answer option “somewhat agree” may represent
different things to different subjects, and have its own meaning to each individual respondent. ‘Yes’ or ‘no’
answer options can also be problematic. Respondents may answer “no” if the option “only once” is not
available.
7. Types of survey technique. Explain each.
1. Interviews
This used to be one of the most popular types of survey to conduct, involving conducting face-to-face surveys with an
individual. While this method of surveying may seem antiquated when today we have online surveying at our fingertips
(which can eliminate the need to hire, train, and pay an interviewer), it still serves a purpose.
2. Focus Groups
These types of surveys are conducted in-person as well, but involve a group of people rather than just one individual.
The group is generally small but demographically diverse, and led by a moderator. The focus group may be brought
together to sample new products, or to have a discussion around a particular topic, often a hot-button one.
3. Panel Sampling
Recruiting survey-takers from a panel maintained by a research company is a surefire way to get respondents, as people
have specifically signed up to take them (with the expectation of an incentive).The benefit of these types of surveys for
research, of course, is there you can be assured responses, and you can filter respondents by a variety of criteria to be
sure you’re speaking with your target audience; the downside is data quality.
4. Telephone Surveys
Telephone surveys used to be one of the most popular methods of conducting a survey. They rose to popularity in the
late 50s and early 60s when the telephone became common in most American households (they were used prior to this,
sometimes to bad effect; in a recent blog, we recounted how the predictions for the 1948 presidential election were
completely botched because of sampling bias in telephone surveys).
5. Mail-in Surveys
Delivered right to respondent’s doorsteps, mail surveys were frequently used before the advent of the internet when
respondents were spread out geographically and budgets were modest. After all, mail-in surveys didn’t require much
cost other than the postage and a postage-paid return envelope.
6. Kiosk Surveys
Conducted on a computer screen at a physical kiosk, these types of surveys have been popping up in stores, hotel
lobbies, hospitals, office spaces – just about anywhere you want to collect data from customers, clients, or passers-by.
Kiosk surveys provide immediate feedback following a purchase or an interaction, collecting responses while the
experience is still fresh in the respondent’s mind and their judgement is more trustworthy.
7. Online Surveys
Online surveys are one of the most effective survey methods as they can be used by anyone for just about anything, and
are easily customized for a particular audience. There are many types of online surveys; they can be emailed directly to
people, housed on a website, or even advertised through Google Search.
8. Define content analysis.
Content analysis is a research technique used to make replicable and valid inferences by interpreting
and coding textual material. By systematically evaluating texts (e.g., documents, oral
communication, and graphics), qualitative data can be converted into quantitative data.