Jasmine LIU

Jasmine.liu@aic.edu.au

© 2012 Innovation and Business Industry Skills Council Ltd 1

 Term 3 Weekly Schedule (ADLM-A,
Wed, Thu & Fri)
Student Due Date
Date Week Unit of Competency Unit Code
By
05/07/2021 1
12/07/2021 2
19/07/2021 Contribute to organisation 28 July 2021
3 BSBMGT615
development 09:30 pm
26/07/2021 4
02/08/2021 5
09/08/2021 6
16/08/2021 7
23/08/2021 Develop and Implement a 01 September 2021
8 BSBMGT617
Business Plan 09:30pm
30/08/2021 9
06/09/2021 10
Term Break (13/09/2021 - 03/10/2021) - 3 Weeks

© 2012 Innovation and Business Industry Skills Council Ltd 2

 Term 3 Weekly Schedule (ADLM-B,
Sat & Sun)
Student Due Date
Date Week Unit of Competency Unit Code
By
05/07/2021 1
12/07/2021 2
19/07/2021 Contribute to organisation 31 July 2021
3 BSBMGT615
development 04:00 pm
26/07/2021 4
02/08/2021 5
09/08/2021 6
16/08/2021 7
23/08/2021 Develop and Implement a 04 September 2021
8 BSBMGT617
Business Plan 04:00 pm
30/08/2021 9
06/09/2021 10
Term Break (13/09/2021 - 03/10/2021) - 3 Weeks

© 2012 Innovation and Business Industry Skills Council Ltd 3

BSBMGT615 Contribute to organization development

© 2015 Innovation and Business Industry Skills Council Ltd

  You must complete and successfully answer
all the 10 questions.

© 2015 Innovation and Business Industry Skills Council Ltd

Q1. Explain why it is important
to align the organisation
development plan with the
organisation’s strategic plan.
 What is the relationship between development
plan and strategic plan?
 What is the purpose of organization’s strategic
plan?
 Why align the two plans?
 What would be the result without alignment?

© 2015 Innovation and Business Industry Skills Council Ltd

Q2. Identify three legislative
areas (explain)
 equal employment opportunity
 anti-discrimination
 competition and consumer protection
 privacy, industrial relations
 workplace health and safety (WHS)
 environmental issues and other relevant
requirements

© 2015 Innovation and Business Industry Skills Council Ltd

Q3. Explain why it is important to
incorporate culture into your development
plan and outline factors that can be
considered and implemented to support
culture change.
 Explain importance: help position employees to
adopt the new strategic goals and engage in
development activities; support success in
implementing a development plan; etc.
 Cultural factors: Positive employee motivation and
loyalty; Team cooperation and cohesion;
Consistency and accountability; etc.
© 2015 Innovation and Business Industry Skills Council Ltd
Q4. describe ways to incorporate
John Kotter’s eight-step process
into your development plan
(explain)
1. Create a 3. Form the
2. Build a
sense of strategic vision
guiding coalition
urgency and initiatives

5. Enable action
6. Generate 4. Enlist a
by removing
short-term wins volunteer army
barriers

7. Sustain 8. Institute
acceleration change
Q5. Outline at least two methods to ensure
effective communication and consultation in
your development program (explain)
 Ensure buy-in from managers and provide them with
tools and resources to communicate the change and to
monitor and report on levels of engagement
 Involve staff in generating ideas on the best way to
communicate with customers and manage their
feedback
 Involve representative staff in focus groups or working
groups to build recommendations and execution
strategies
 Identify strengths that can be built on by consulting with
teams or individuals already performing tasks
Q6. Identify the key difficulties
(explain)
 Inconsistency in staffing and employment
arrangements for fitness trainers
 Cultural differences
 Some centres are merely responding to demand for
personal trainers
Q7. Determine who should be
involved in consultation and
identify the key roles, including
those who should be involved
in developing development
strategy and objectives
 Investors  Why consult with those
 Managers stakeholders?
 Employees
 Clients
© 2015 Innovation and Business Industry Skills Council Ltd
 Q8. 360 degree survey
Client Behaviours Self- Client Team Manager
(Questions) assessment rating member rating
rating rating
Client
relationship
Communication

Teamwork

Support to
company goals

Safety
Client Behaviours (Questions) Self- Client Team Manager
assess rating member rating
ment rating
rating
Client My clients would agree that I
relationship am always respectful and
pleasant

I am aware of each client's

personal training objectives.
Communication
I am a good listener.

Teamwork I help motivate my colleagues.

Support to I feel that I contribute to the

company goals
centre's growth and results.

Safety I maintain excellent personal

health and physical fitness.
Q9. Identify potential
regulatory or legislative effects
for the fitness centre survey

Legislative requirements
Workplace relations
WHS
Anti-discrimination
Privacy

© 2015 Innovation and Business Industry Skills Council Ltd

Scenario Potential legislative or
regulatory effect
Feedback from the fitness centres indicates that Equal Employment Opportunity
all personal fitness trainers need to be full-time Fair Work
and be able to work flexible hours (day or evening
as required)
Data from the centres indicates that some centres
are untidy and equipment is not maintained.

Data from the centre and feedback surveys

indicate that fitness trainers need to improve their
awareness of equipment safety.

Data from the centres and feedback from clients

indicates some unsatisfactory service, such as:
Personal trainers paying less attention to older
clients
Staff impatience with language barriers
Public gossip about clients’ personal lives
 Q10. Develop a communication
plan (at least three stakeholders)
This is different from your assessment requirements. DO NO ONLY COPY!
Objective: To communicate the need to conduct a survey to determine requirements

Stakeholder How will we How will we get their How will we How will we
(group) communicate feedback? respond to record and
information to feedback? monitor
them? issues?
All employees Briefing on the • Listen and record Email Feedback log
need for the feedback during briefing 1:1
survey and • Ask employees to email
the process feedback to
feedback@bizops.com.
au
• Open-door policy to
allow staff to chat 1:1
Next Step
 1. Complete Task 1
 2. Send Task 1 answers by email
 ADLM-A: 13/07/2021 11:59pm
 ADLM-B: 16/07/2021 11:59pm

© 2015 Innovation and Business Industry Skills Council Ltd