NX 3.0.21.00 - NX 4.0.21.00 - Chapter 07 - Installation Instruction For Upgrade From NX

Chapter 7
Imaging Services Upgrade Installation
MUSICA Acquisition Workstation

NX 3.0.21.00 / NX 4.0.21.00
Type 4406/303
Instructions for Software Upgrades and Updates
► Purpose of this Document
This document describes:

• The software upgrade to NX 3.0.21.00 / NX 4.0.21.00
• The software update from NX 3.0.21.00 / NX 4.0.21.00 with a SU (if available)
• NX software component (e.g. XRDI) update or new installation
► Document History
Edition. Release Changes

Revision Date
1.0 10-2018 • Initial version.
• Changes compared to chapter 7, NX 20.00*, Edition 0,
revision 0:
Added instructions for manual upgrade to NX 21.00. This
proceeding is mandatory for upgrades from NX 3.0.8950.
Refer to section 4.2.
* NX 20.00 (short for NX 3.0.20.00 / NX 4.0.20.00) is the predecessor of NX 3.0.21.00 / NX 4.0.21.00.
► Referenced Documents
Document ID Title
24522499 Licensing Service Manual
DOCUMENT CONTROL NOTE:

The controlled version of this document is available from the Agfa MedImg Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 0
10-2018 printed in Germany Document Node ID: 65878531
sw_07_upgade-install_e_template_v07_modified
Agfa Company Confidential Copyright © 2018 Agfa NV
Upgrade Installation
► Manufacturer
Agfa NV
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright  2018 Agfa NV
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa NV or the respective
owners and are used in an editorial fashion with no intention of infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.
WARNING:
Improper operation or service activities may cause damage or injuries.
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment. Refer to Document ID 11849633.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa NV or one of its affiliates
or who are otherwise authorized by Agfa NV or one of its affiliates to provide such
services.

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 2 of 39

10-2018 Type 4406/303 Agfa Company Confidential
LIST OF CONTENTS
1 SOFTWARE UPGRADE TO NX 3.0.21.00 / NX 4.0.21.00 ..................................................... 4

1.1 Overview of the Upgrade Procedure ........................................................................................ 4
1.2 Preparation before the Upgrade ............................................................................................... 6
1.3 Upgrade Procedure ................................................................................................................. 11
1.4 Completing the Upgrade ......................................................................................................... 24
2 SOFTWARE UPDATE FROM NX 3.0.21.00 / NX 4.0.21.00 TO A SU ................................. 27

2.1 Updating the Office Viewer ..................................................................................................... 30
3 NX SOFTWARE COMPONENT (E.G. XRDI) UPDATE OR NEW INSTALLATION .............. 31

4 APPENDIX .......................................................................................................................... 34
4.1 Loading Windows Hotfixes manually ...................................................................................... 34
4.2 Performing the software upgrade to NX 21.00 manually (Required for upgrade from NX
3.0.8950) ................................................................................................................................. 35


1 Software Upgrade to NX 3.0.21.00 / NX 4.0.21.00
1.1 Overview of the Upgrade Procedure
1.1.1 Upgrade Prerequisites
Prerequisite for NX 3.0.21.00 / NX 4.0.21.00 Upgrade Installation (In Room Workstation or

Central Monitoring Station):
• Windows 7 SP1 (or higher Service Pack) OR
• Windows 10
Windows XP is not supported anymore. Microsoft stopped XP support in April 2014.

As Windows 7 was introduced together with NX 2.0.8500 / 3.0.8500*, the NX 3.0.21.00 /
NX 4.0.21.00 upgrade installer also checks, whether NX equal or higher NX 2.0.8500 /
3.0.8500 is installed. Upgrade is stopped if NX is below NX 2.0.8500 / 3.0.8500 or
operating system is below Windows 7 SP1. An upgrade of a Windows XP system to
Windows 7 SP1 is not supported.
For NX PCs that are still running on Windows XP: In February 2014, Agfa Medical Imaging
launched a “NX Windows XP to NX Windows 7 upgrade program”. Refer to the Services
Newsletter 2014-001. Note, that this document is accessible by Service Managers only.
With this program Windows XP PCs are replaced by Windows 7 PCs with up-to-date NX
software pre-installed. For more information on restrictions and how to get a new license
file refer to following Service Bulletin: NX 2.0.8900 / 3.0.8900 - SB No. 05, Exchanging a
HP PC and submitting support cases to HP, Document ID 35890272.
*Some NX 2.0.8500 / 3.0.8500 PCs were still delivered on XP: All HP 8540p notebooks; the first HP 8560
notebooks.


1.1.2 Upgrade Procedure Overview
The following table shows the main steps of the software upgrade procedure:
# Step Main tasks

1 Prepare the upgrade • Organize a new license file, which is required for
the upgrade.
• Organize additional software and hardware for an
efficient upgrade on site.
2 Perform the software • Install operating system hotfixes
upgrade
• Save data (for data safety reasons only)
• Install the update incl. loading licenses and
additional installers
3 Complete the upgrade • Verify the installation
• Perform optional configuration activities.
1.1.3 Required Time for the Software Upgrade Procedure
• Minimum required time: 1,5 hours

o 0,5 hours: Preparation
o 0,5 hours: Software upgrade
o 0,5 hours: Informing the customer about new features
• Maximum required time : Several hours, depending on the number of images
o 0,5 hours: Preparation
o Saving images (optional) with approximately 1 MB / second
o 2 hours: Installing all hotfixes
o 0,5 hours: Software upgrade
o 0,5 hours: Informing the customer about new features


1.2 Preparation before the Upgrade

1.2.1 Collecting Information to prepare the Upgrade
Purpose: Information about the current system hardware and software is required:
• To generate the Application License File. This can be performed off-site by the
NSO or on-line via ELMS.
• To organize compatible software for a digitizer connected via FireWire (TWAIN)
interface.
• To organize a USB hard disk with sufficient disk space, in case the customer does
not archive the images (Image data backup is done for safety reasons only.
Images are preserved during the software upgrade)
(1) Collect the following information about the old system on site via system
database in the NSO, remote log in or telephone call and keep it for further steps:
Original software version: NX _____________

(1) Go to the NX main menu. CMS
(2) Click About. In Room workstation with DR panel or
(3) Obtain the NX version from the
digitizer connected
NX splash screen.
AGFA serial number:

Written on the AGFA label attached to
the product hardware.
(Needed for creating the license file)
Workstation is connected to a No Yes

TWAIN digitizer (CR 30-X, DX-S,
DX-G with SW < NIM_2XXX):
(Information needed to )


(2) Collect the following information about the new ordered software:
•
Sales Order (SO) number:

Only required if additional licenses are
ordered (e.g. NX 3.0 Features License).
Identification of the new software

Version of NX to be installed: NX 3.0.21.00 / NX 4.0.21.00
(Needed to create the license file)
Update to latest Service Update No Yes Version:

Optional license packages:

Refer to Chapter 1 “Product Description”
to find a complete list of licenses and
dependencies.
Customer requires to keep Yes, approx. __________ images

existing images.
(Images are kept during upgrade. If the
No
customer does not archive the images, it
is advised to backup the image data in
case the software upgrade fails)
1.2.2 Ordering the Upgrade Material
Purpose: Ordering the upgrade material instead of downloading the files from the FTP server
can be required due to commercial reasons.
REQUIRED SPARE PARTS:

Order the NX 21.00 upgrade kit (Starterkit DVDs): For the order number refer to the NX
3.0.21.00 / NX 4.0.21.00 Spare Parts List.
Contents of the Upgrade Kit:

• NX Starterkit DVD 1, 2 and 3
NOTE:
For detailed information about the the NX Starterkit DVDs see:
• Compatibility to hardware platforms: CR/DR Interoperability Matrix, Document
ID 31333326
• Content of the starterkit DVDs: Service Manual chapter 3 Installation Planning


1.2.3 Obtaining additionally needed Tools, Documentation and Software
Purpose: Obtaining additional tools, documentation and software before installation is required
for an efficient software upgrade on site.
1.2.3.1 Documentation for an Upgrade Installation
Take the following documentation on site:

• NX 3.0.21.00 / NX 4.0.21.00 Service Manual, Document ID 65880936.
• If the NX workstation is part of a Mammography or DR Solution: The corresponding
solution service manuals.
1.2.3.2 Preparing a Software Update if required
If for NX 3.0.21.00 / NX 4.0.21.00 a Software Update is available.

The SU is available on NX Starterkit DVD 1 or and / or on the Agfa MedImg Library.
1.2.3.3 Downloading TWAIN Digitizer Device Software (ASAP)
If the NX Workstation is connected to a TWAIN digitizer (CR 30-X, DX-S or DX-G

ASAP *), the compatible device software has to be downloaded from the Agfa MedImg
Library and installed on the workstation.
* DX-G is a DICOM digitizer as of SW version ≥ NIM_2xxx
(1) To find the compatible version numbers refer to the CR/DR Interoperability Matrix,
Document ID 31333326.
(2) Go to the Agfa MedImg Library to download the device software:

Computed Radiography  CR Digitizers  <Digitizer name>  Software


1.2.3.4 Preparing and External Hard Disk for keeping Images (for Backup Purposes)
Images as well as all configuration data are preserved during upgrade from
≥ NX 2.0.8000 / 3.0.8000. If the customer does not archive the images, it is advised to
backup the image data in case the software upgrade fails.
• As the intended use of the NX workstation is not an archive, saving data for
backup purposes during the upgrade is a business opportunity. It is up to the
national sales organization to decide about billing the time for keeping images. The
time required per image is approximately 10 to 30 seconds.
For 500 images this means approx. 1,5 to 4 hours.
• For storing the images for backup purposes an external USB hard disk is
recommended. Required size: The average image size is approx. 20 MB.
For 500 images this means approx. 10 GB.
1.2.4 Obtaining the new Application License File (ALF), additional installers and
hotfixes
Purpose: Obtaining a new license file is required, as each NX version requires its dedicated
license file.
Downloading new component installers like XRDI (X-ray device interface) or ASC
(Agfa Soft Console) may be required depending on the compatibility with
NX 3.0.21.00 / NX 4.0.21.00.
Downloading the latest Windows hofixes is required to fix software bugs and security
issues of Windows 7.
Possibility 1: Obtaining new Application License File (ALF), additional installers and
Windows hotfixes in one step.
(1) Login to ELMS and create the ALF file.
(2) Write down the Service Unique Password (e.g. MkL40h81). This is required to
login as user “crservice” after the ALF file is loaded to NX.
(3) At the end of the process click Create ELMS Software Collection Tool.


(4) Execute the downloaded “ELMS Software Collection Tool” on the local PC.
This tool creates an installer for NX (NX Component Installer NX<SN>.exe),
containing the ALF file, the compatible additional installers (XRDI, ASC etc.) and
the latest Windows 7 hotfixes.
It does not contain the NX upgrade software, due to its size.
For more information see
• NX SB 07, Using the ELMS Software Collection Tool to improve service
efficiency, Document ID 49695878.
• ELMS Service Documentation, Document ID 24522499
Possibility 2: Obtaining new Application License File (ALF), additional installers and
Windows hotfixes manually.
(3) Download the required component installers (XRDI, ASC etc.) from the Agfa
MedImg Library.
The required component installers are listed in the Simplified ELMS DR
Subproduct Interoperability Matrix, Document ID 35878296.
(4) Run the FUSE updater on the Service PC to receive the latest available Windows
7 or Windows 10 hotfixes.
For instructions to obtain and install the Fast Update Service (FUSE) software
refer to the Service Manual FUSE - Fast Update Service (Automatic Software
Update), Document ID 23977509.
The latest Hotfix versions on release date of NX 3.0.21.00 / NX 4.0.21.00 are
available on the NX Starter Kit DVD 3.


1.3 Upgrade Procedure
1.3.1 Saving Data (for Safety Backup Purposes only)
Purpose: All configuration and image data are preserved during the software upgrade. In case of
DR systems preserving the configuration data depends on the availability of the correct
XRDI version.
To be able to restore the system in case something goes wrong during the software
upgrade, an export of following data is recommended:
• Configuration data
• Dose Monitoring Statistics
• Image Data.
(1) To create a safety data backup, follow the instructions in chapter 4, Installation
and Configuration Appendices, section “Data Export for Clean Installation and
Upgrade Installation”.
1.3.2 Executing the NX component installer
With this step following steps are automatically executed:

• The hotfixes are loaded
p
• The required DR installers are copied to C:\Agfa\Healthcare\NX\Installers in
the appropriate subdirectories.
• The license file is loaded.
• DR installers are executed, one by one
Skip this step, if you did not create an NX component installer with the ELMS software
collection tool.
(1) Copy the NX component installer (NX Component Installer NX<SN>.exe) to the
D partition of the NX.
(2) Execute the file and follow the instructions.

In case of an upgrade starting from < NX 8800 loading the license will fail
(incompatibility issue). This will be corrected later on during the actual NX
upgrade procedure.
Loading the DR installers (XRDI, ASC etc.) can be cancelled. They will be
deleted during NX software upgrade anyway and need to be re-installed.


1.3.3 Alternative proceeding if NX component installer is not available
If you did not create an NX component installer, following steps need to be made
manually:
(1) Load the required hotfixes manually. For instructions refer to section 4.1.
(2) Copy the DR installers to the corresponding directories in

C:\Agfa\Healthcare\NX\Installers.
Create directory if it is not available.
Example for Agfa Softconsole 4.0: The software is named

AgfaSoftConsole_4.0.0300.exe.
The corresponding directory is named AgfaSoftConsole, i.e. everything before
the underscore.
If the directory name is wrong, the Activation Utility Helper will not detect the
new software.
1.3.4 Installing the NX 3.0.21.00 / NX 4.0.21.00 Upgrade
Purpose: By installing the upgrade:

• New NX program files are loaded and
• The NX gets activated, i.e. the features are loaded depending on the license file.
IMPORTANT:
• Make sure the latest Hotfixes are installed as described in section 4.1.
• At least 4 GB of free disk space on the C partition is required to run the installer.
• Make sure the NX workstation is connected to a network before starting the
upgrade. If no network is available, the installation will be aborted. Installation will
fail if the network is unplugged during installation of the NX Software.


NOTE:
With the following procedure the license is loaded during activation. In NX upgrade
procedures before NX 2.0.8800 / 3.0.8800 first the license was loaded via License
Manager, then the NX was activated.
Reason for loading the license file during activation: The license (ALF) file for NX
3.0.21.00 / NX 4.0.21.00 is not compatible with the “old” License Manager of NX below
NX 2.0.8800 / 3.0.8800. If the license is loaded before activation, following error is
displayed: “There is an error in XML document”.
Exception: For upgrades starting from NX 2.0.8800 / 3.0.8800 the error does not
appear. NX 2.0.8800 / 3.0.8800 and higher versions use a compatible license
manager.
(1) In case of software upgrade starting from NX 3.0.8950: The automatic upgrade
will fail. Use the manual upgrade procedure. Refer to section 4.2, Performing the
software upgrade to NX 21.00 manually (Required for upgrade from NX
3.0.8950).
The following upgrade scenario is possible, too:
NX 3.0.8950  NX 3.0.9000  NX 20.00 (SU1) / NX 21.00.
As a complete intermediate upgrade to NX 3.0.9000 is required, including loading
license and NX activation, the manual upgrade procedure is more efficient
however.
(2) Reboot the PC prior to starting the NX Installer. This is required to assure that
installation of third-party software (such as SQLServer) doesn't fail because
Windows has flagged pending reboots.
(3) Following step, to stop the NX backend, is only required for a NX In Room
Workstation, not for a CMS:
Start  All Programs  Agfa  NX  Service  Stop NX
(4) Copy the new License File to:

C:\Agfa\Healthcare\NX\Configuration\Licensing
(5) Insert the NX Starterkit DVD 1 in the NX DVD drive.
(6) Double-click following file on the DVD drive:

Service Software  NX Application NX X.0.21.00 
NX 21.00.(Build.X.X.XXXX).vX.exe


(7) Click: <Next>
Figure 1
(8) Read the license agreement and click:

<I agree>
Figure 2
(9) Click: <Next>
Figure 3
(10) Leave the settings for maintaining data

on default and click: <Install>
Figure 4


(11) After some minutes the “Activation

Helper” starts.
Click <Start License Manager>
when the button gets active. This
button will not get active if the license
was already loaded via NX component
installer.
If the <Start License Manager>

button does not get active, but instead
a message is displayed “Unable to
connect to the Agfa Licensing service”, Figure 5
click <close> and continue activation.
In this case repair the issue as
described in service manual chapter 9,
Troubleshooting.
(12) If the License Manager reports a

problem at startup ignore the message
and select <OK>.
Figure 6
(13) Click <Add license> and browse to

the folder where the license file is
located.
This step is not required if the license
was already loaded via NX component
installer.
After a few seconds a message may
appear, that the password of the CR
service account will be changed.
(14) Click: <OK>
Figure 7
(15) Wait until the message appears:

The licenses have been updated.
Click: <OK>
Figure 8
(16) Close the license manager.


(17) Click: <Continue Activation>
Figure 9
(18) In case the Activation Helper finds an

installer which is compatible with the
license the corresponding installation
wizard starts. See also NOTE below.
Click through the screens until it is
finished.
Figure 10
NOTE:
The “Activation Utility Helper” compares
the license with the available compatible
additional installers in directory:
C:\Agfa\Healthcare\NX
\Installers\<installer DIR>
Figure 11


(19) Click the Close button when the

message appears “Click the
close button below to
continue with the
Activation”.
Note that this windows closes

automatically if no warnings appeared
during activation.
Figure 12
(20) The NX installer continues. Wait until

following message appears:
The installation was
completed successfully.
Click <Next>.
Figure 13
(21) Click <Finish> to reboot the

workstation.
Figure 14
(22) Log in using the crservice account using the “service unique password”
obtained via ELMS.
Any of following messages may be displayed:


Message after activation Action

Invalid NX License (=MESS141) This message appears if you decided to
load the new license file after performing
the upgrade.
Configuration problem: No in-room This error message pops-up at a CMS
NX stations configured! NX can not after log in as long as no NX in-room
be started. Please configure the in- stations are configured. It disappears
room stations with the Configuration after configuration
Tool. [Ref. MESS272]
Critical error Ignore the message.
No digitizer configured
.NET Runtime 2.0 Error for the Start the NX viewer again after some
System.data.sqlclient.sql minutes waiting time.
MESS279 "NX has encountered an The message is caused by a delay in the
internal error" startup of the database after installation
or upgrade.
MESS310 "The system has
encountered an unexpected error"
Provider services not yet ready.
Please try restarting the application.
An exception has occurred, please
check the following error messages.
(23) Check the logfile “C:\Agfa\Healthcare\Log\NX 21.00 Install yyyymmdd_HHMMS.

All data import actions need to be acknowledged by a "SUCCESS" message.
In case data import failed, refer to service manual chapter 9, Troubleshooting


1.3.5 Installing a NX Software Update SU1 or higher SU
Purpose: A software update (SU), if available, solves software issues and may support new
features. It is recommended to install the latest SU. The license file must match the SU
version however.
Status 10-2018: For NX 21.00 no SU is available.
IMPORTANT:
The ALF file which was installed earlier must match the version of the software which is
installed (including SU)!
(1) Select folder Service Software on Starterkit DVD1 to find the respective
installation package OR
Use the SU downloaded from the Agfa MedImg Library OR,
if you executed the “NX component installer” before the upgrade, use the SU
installer in directory C:\Agfa\Healthcare\Extra.
(2) Stop the NX application (Shortcut: Stop NX)
(3) Run the SU installer.
(4) Restart the NX application (Shortcut: Restart NX Completely).

Running the NX Activation Utility is not required.
1.3.6 Reconfiguring the NX Backend Account (if required)
Purpose: The NX installer has set the NX backend account (NXWORKSTATIONUSER) back to
default values. These settings may have been previously customized out of following
reason:
Another logon account may have been set to let the NX backend connect to a remote
network drive (e.g. for non-DICOM RIS) to overcome access right problems.
(1) To re-configure the NX backend account refer to NX 3.0.21.00 / NX 4.0.21.00

Service Manual chapter 4 Installation and Configuration Appendices section
Access to network drive for non-DICOM RIS.


1.3.7 Adapting Digitizer Recovery Exposure Types in the Configuration Tool (if
required)
Purpose: To check the Digitizer Recovery Exposure Types configuration is required for software
upgrades from < NX 2.0.8600 / 3.0.8600 only.
For details see: "Application Note - Functional Changes in NX 2.0.8500 / 3.0.8500 and
NX 2.0.8600 / 3.0.8600" Document ID 32972652, Section "Improved behavior of
Recovery Images"
(1) In the Configuration Tool select: Devices  Digitizer Configuration
(2) Adapt the Recovery Exposure types to the customer needs:

- In a pure Genrad system adapt the Genrad exposure types.
- In a pure Mammo system adapt the Mammo exposure types.
- In a mixed use system (Mammo and Genrad) adapt both exposure types.
Figure 15
(3) Activate the configuration.
1.3.8 Upgrading TWAIN Digitizer Software (if required)
Purpose: Upgrading digitizer software is applicable if a TWAIN (= ASAP) digitizer is connected to

the NX workstation. It is not required for a CMS.
The compatibility is described in following document: CR/DR Interoperability Matrix,
(1) Install the compatible digitizer software of the TWAIN digitizer (CR 30-X or DX-S
or DX-G with SW < NIM_2XXX) as described in the installation instructions
enclosed to the software.


1.3.9 Installing the NX Online Help
Purpose: The NX online help is not part of the NX installer.

When the NX online help is installed, the user / FSE can access the up-to-date NX Key
User Manual via the configuration tool Help button. It opens context sensitive, i.e.
pressing Help or <F1> while performing a configuration action opens the corresponding
help information.
(1) Go to
Start  Control Panel  Programs & Features.
(2) Select NX Online Help package and click <Remove>.

Confirm removal of this package.
(3) Insert the User Documentation CD (NX Starterkit DVD 1).

Internet Explorer is automatically started, showing the Documentation CD
Navigation screen. If the Internet Explorer is not automatically started, browse to
the CD drive and double click index.htm.
(4) Click "Install NX Online Help". The following messages may pop up:
• Internet Explorer message “Do you want to run or save OnlineHelp.exe....?”:
Click <RUN>.
• Internet Explorer security warning: “The publisher of OnlineHelp.exe couldn't
be verified…”: Click <Run>.
(5) A welcome screen appears. The online Help installer will guide through the Online
Help installation on the system.
(6) After finishing the installation, the NX viewer has to be restarted to be able to use
the NX online help. Inform the customer about the usage of the NX Online Help.


NOTE:
• Installing the Online Help (any language) will also install a special Thai font on the
NX Workstation that is required to read the Thai Online Help. This implies that
browsing Thai Online Help directly from the CD will not work before the
Online Help is actually installed on the Workstation.
• If required, the font can be manually installed by copying this file from the CD into
the Windows font folder: C:\…\Nx Online Help\Windows\Fonts\Angsd___.ttf
1.3.10 Enabling the preventive Maintenance Indicator (if required)
Purpose: The preventive maintenance indicator reminds the user on an upcoming preventive
maintenance of the CR or DR system.
This should be activated only in accordance with the service manager.
(1) Double-click the traffic light icon in the task bar.

(2) Set-up the preventive maintenance schedule and select checkbox Indicator
Enabled.
(3) Click <save changes>.
(4) Close the preventive maintenance indicator window.
For more information refer to

• NX 3.0.21.00 / NX 4.0.21.00 Service Manual chapter 4 Installation and
Configuration Appendices and
• the Application Note - Functional Changes in NX 2.0.8900 - 3.0.8900
Functions, Document ID 47340162.


1.3.11 Enabling Touch Mode for Touch Monitors
Purpose Touch mode is a new feature that was introduced with NX 2.0.8900 / 3.0.8900 for
touch monitors. This improves operation in the editing screen.
For more information to touch mode refer to the Application Note - Functional Changes
in NX 2.0.8900 - 3.0.8900 Functions, Document ID 47340162.
(1) In case of a touch screen: If

requested by the user, enable
touch mode in the
Configuration Tool > User
Interface > Editing
Settings > General
Settings screen.
(2) Activate the configuration.
Figure 16
(3) In case of a dual or multi touch

mode monitor: In full screen mode
in the editing screen it is possible
to scroll through the images using
flicks.
The sensitivity of the flicks is
adjustable in the Control Panel
> Pen and Touch screen.
Do not change any other setting in
this screen.
Figure 17


1.4 Completing the Upgrade
1.4.1 Verifying the Software Upgrade
Purpose: Verifying that the proper software is installed.
(1) Run the NX application.

(2) Check the Software Version in the NX Splash Screen from the Main Menu
<About> button.
(3) Verify that it shows version 3.0.
1.4.2 Deleting scheduled Backups
Purpose: NX as of NX 2.0.8700 / 3.0.8700 performs an automatic hourly backup: The Windows

scheduled backup is not required anymore.
(1) Start up the Task Scheduler from “Start  All Programs  Accessories 
System Tools”.
(2) Select “Task Scheduler Library"
(3) Click on the scheduled NX backup (if available)
(4) Select: <delete>
(5) Confirm deleting by pressing: <OK>
(6) Close the task scheduler.


1.4.3 Adjusting Auto Backup
Purpose: As of NX 2.0.8700 / 3.0.8700 an auto backup functionality is introduced. This performs

an automatic backup on hourly base of the NX database, the configuration and the
security settings (e.g. user roles). For details refer to Service Manual chapter 1,
Product Description, section Backup/Restore principles.
Auto backup is enabled by default.

Refer to Service Manul chapter 4, Installation and configuration Appendices, for
instructions to
• Disable auto backup, in case of little CPU performance and / or very large
database
• Re-direct the backup destination, to create a second backup destination for higher
data security.
Recommendation: Leave the settings for the auto backup functionality on default.
1.4.4 Informing the Customer about Upgrade of the NX Office Viewer
Purpose: The NX office viewer needs to be updated with a new NX software version.
(1) Inform the customer that the upgrade is started automatically on the first startup of
the NX Office Viewer after upgrading the NX workstation.
The upgrade procedure for the NX Office Viewer is described in the User
Documentation (NX Office Viewer Installation Manual) and guided by a wizard
installer application..
1.4.5 Performing the NX Acceptance Test
Purpose: The Acceptance test confirms that the software upgrade has been successful.
(1) Perform the acceptance test as described in the NX 3.0.21.00 / NX 4.0.21.00

Service Manual chapter 6 Acceptance Test.
(2) Refer to the respective System Manual (e.g. DX-D 600 System Manual) for an
additional Acceptance Test on system level. Minimum required test: CR or DR
workflow.


1.4.6 Checking Image Appearance on the PACS if License NX MUSICA2 VOILUT

WINDOWLEVEL has been added
Purpose: This step is required only if License NX MUSICA2 VOILUT WINDOWLEVEL has been
added with the upgrade.
(1) Check the appearance of the images on the PACS if license NX MUSICA2
VOILUT WINDOWLEVEL has been added with the upgrade.
(2) If they are very bright with low contrast compared to before the upgrade refer to
the NX 2.0.8200 / 3.0.8200 Service Bulletin No. 03 “Image Appearance on PACS
or CD/DVD Export after Upgrade to NX 2.0.8200 / 3.0.8200”, Document ID
29837027.
The instructions are also applicable for NX 3.0.21.00 / NX 4.0.21.00.
1.4.7 Documentation Hand-over
Purpose: Due to legal requirements, the user needs access to the user information for the NX.
(1) Hand over the new NX DVDs to the customer. The User Documentation is
available on NX Starterkit DVD 1.
1.4.8 Informing the customer about new features and solved software issues
(1) Inform the user about the new features and solved software issues.
Refer to:
• Application Note "Functional Changes in NX 3.0.21.00 / NX 4.0.21.00",
• Application note "MUSICA Image Processing", Document ID 44232771.


2 Software Update from NX 3.0.21.00 / NX 4.0.21.00 to a SU
Purpose: Installing a SU (software update, e.g. SU1) solves software bugs and may implement
new features.
Prerequisites: • Base Software is NX 3.0.21.00 / NX 4.0.21.00

• License File (ALF File) for the SU available*
*If a CMS is part of the NX system: The SU has to be installed on the CMS and all NX.
Possibility 1 (recommended): Using the NX Component Installer to obtain new

Application License File (ALF), additional installers and Windows hotfixes in one step.
Preparational steps in the local office or on site if internet access is available
containing the ALF file, the compatible additional installers (XRDI, ASC etc.), the
SU and the latest Windows 7 hotfixes.

• ELMS Service Documentation, Document ID 24522499.


Steps on site
(5) Copy the NX component installer (NX Component Installer NX<SN>.exe) to the D
partition of the NX.
(6) Execute the NX component installer and follow the instructions.

Now the installer loads the hotfixes, the ALF file, the SU and the new DR
components (if any are new).
(7) Restart the NX if requested by the NX component installer.
(8) Login as user crservice, using the “service unique password”. If the password is
not known, refer to NX 8900 SB 12, Unique password per NX for user crservice as
of NX 8900 SU2, document ID 51679365.
(9) Perform the NX acceptance test. Refer to NX service manual section 6.
(10) If also additional installers (XRDI, ASC etc.) were installed: Perform a DR
workflow. Refer to the acceptance test document of the DR system.
(11) If an Office Viewer is part of the system: Update the Office Viewer. See
instructions in section 2.1.
Possibility 2: Manual update from NX 21.00 to a NX 21.00 SU
MedImg Library.


7 hotfixes.
The latest Windows 7 Hotfix versions on release date of NX 3.0.21.00 / NX
4.0.21.00 are available on the NX Starter Kit DVD 3.
Steps on site
(5) Install the hotfixes. For instructions refer to section 4.1.


the underscore.
If the directory name is wrong, the Activation Utility Helper will not detect the new
software.
(7) Stop the NX application (Shortcut: Stop NX).
(8) Following step is only required for an SU if new versions of DR components are
part of the software update:
Start the NX Configurator, load the active configuration and export the
configuration via menu File > save as.
(9) Load the new ALF (Application License File) via License Manager.
(10) Run the NX 21.00 SU installer.


(11) If new DR installers (like XRDI, ASC etc.) are part of the software update: Execute
the new DR installers manually or start the “Activation Utility Helper”. The
Activation Utility Helper installs all DR components which are compatible with the
license file.
(12) Following step is only required for an SU if new versions of DR components are
part of the software update:
Start the NX Configurator and restore the configuration via startup screen menu
Load configuration from an external file followed by Activate Configuration.
(13) Restart the NX PC.
(14) Login as user crservice, using the “service unique password”. If the password is
not known, refer to NX 8900 SB 12, Unique password per NX for user crservice as
of NX 8900 SU2, document ID 51679365.
(15) Perform the NX acceptance test. Refer to NX service manual section 6.
(16) If also additional installers (XRDI, ASC etc.) were installed: Perform a DR
workflow. Refer to the acceptance test document of the DR system.
(17) If an Office Viewer is part of the system: Update the Office Viewer. See
instructions in section 2.1.
2.1 Updating the Office Viewer
(1) Make sure an NX 21.00 SU InRoom system is up-and-running.
(2) Start the Office Viewer: The Upgrade Dialogue is displayed to start the download
of the Office Viewer installer executable from the NX 21.00 SU InRoom system.
(3) Start the execution of the downloaded Office Viewer installer.


3 NX Software Component (e.g. XRDI) Update or new Installation
Purpose: Installing a new DR software component (e.g. VDI 3.3) without updating the NX
software may be required to add a new DR detector to a DR system.
Updating a DR component may be required to update a DR system.
Possibility 1 (recommended): Using the NX Component Installer to obtain new

Application License File (ALF), additional installers and Windows hotfixes in one step.
(3) If the old service unique password is expired in ELMS: Write down the new
Service Unique Password (e.g. MkL40h81).
containing the ALF file, the compatible additional installers (XRDI, ASC etc.) and
the latest Windows 7 hotfixes.

• ELMS Service Documentation, Document ID 24522499
Steps on site
(5) Copy the NX component installer (NX Component Installer NX<SN>.exe) to the D
partition of the NX.
(6) Execute the NX component installer and follow the instructions.

Now the installer loads the hotfixes, the ALF file and the new DR component(s).


(7) Restart the NX if requested by the NX component installer.
(8) To verify the update, check the displayed system version in the “About NX” text
box (All Programs > Agfa > NX > Service > About NX….).
(9) Perform a DR workflow. Refer to the acceptance test document of the DR system.
Possibility 2: Manual update of the DR component
(2) If the old service unque password is expired in ELMS: Write down the Service
Unique Password (e.g. MkL40h81).
MedImg Library.
7 hotfixes.
The latest Hotfix versions on release date of NX 3.0.21.00 / NX 4.0.21.00 are
available on the NX Starter Kit DVD 2.


Steps on site
(5) Install the hotfixes. For instructions refer to section 4.1.


the underscore.
If the directory name is wrong, the Activation Utility Helper will not detect the new
software.
(7) Stop the NX application (Shortcut: Stop NX).
(8) Start the NX Configurator, load the active configuration and export the
configuration via menu File > save as.
(9) Load the new ALF (Application License File) via License Manager.
(10) Execute the new or updated DR installers manually or start the “Activation Utility
Helper”. The Activation Utility Helper installs all DR components which are
compatible with the license file.
(11) In the NX Configurator, restore the configuration via menu File > Load from File
followed by Activate Configuration.
(12) To verify the update check the displayed system version in the “About NX” text
box.
(13) Perform a DR workflow. Refer to the acceptance test document of the DR system.


4 Appendix
4.1 Loading Windows Hotfixes manually
Purpose: • By installation of the latest hotfixes, the MS Windows operating system is

up-to-date again concerning security and performance issues. In case of an
outdated hotfix status, the software upgrade may fail.
• When loading the latest hotfix it is also guaranteed, that the automatic startup of
pcAynwhere is disabled (part of hotfix 7.0.022A for Windows 7). See also:
o NX 2.0.8600 / 3.0.8600 SB 12, Document ID 35941691, pcAnywhere Security
Issue: Software Tool available to disable pcAnywhere
o NX 2.0.8600 / 3.0.8600 SB 16, Document ID 37215435, pcAnywhere Security
Issue: Updating pcAnywhere to Version 12.5 with latest Service Pack
Skip this step when you included the hotfixes in the NX component installer created via
ELMS Software Collection Tool.
(1) Login to the NX workstation with the crservice account.
(2) Get the status of the installed hotfixes:

Select:
Start > All Programs > Agfa >
NX > Service > About NX
Figure 18
(3) Compare the hotfix version number with the latest released hotfixes. They are
available in following directory on the service PC:
C:\Agfa\HealthCare\FUSE Updater\Patches.
Status 08-2018:
The latest Windows 7 hotfix version is 7.0.094. Note, that approx. each month a
new hotfix is released.
The latest Windows 10 hotfix version is 10.1607.003.
(4) If the hotfixes are not up-to-date, copy the required hotfixes to the NX workstation
(e.g. D: drive).


(5) Install the hotfixes starting with the lowest revision number.
If the hotfix status on NX is < 7.0.22 (Windows 7) use hotfix 7.0.22A (Windows 7)
as baseline.
Note, that installation of hotfix 7.0.22A (SP1 for Windows 7) takes approx.
45 minutes (30 min. installation; 15 min. automatic Windows configuration after
reboot)
NOTE:
It is not required to make a reboot after each hotfix: A final reboot is sufficient.
4.2 Performing the software upgrade to NX 21.00 manually (Required for

upgrade from NX 3.0.8950)
NOTE:
The manual software upgrade is required for upgrade from NX 3.0.8950 only. For
details refer to NX 3.0.20.00 SB10, Upgrade from NX 3.0.8950 to NX 20.00 or NX
21.00 fails, Document ID 66148967.
(1) Make sure all sessions are closed in NX 3.0.8950.
(2) Stop NX via shortcut.
(3) Run NX.Application.Visual.CommonTools.ExportBeforeUpgrade.exe from

the NX Bin folder (C:\Agfa\HealthCare\NX\Bin) to export all data.
(4) Select all data for export and click

Export.
(5) Click OK to start the export. Figure 19


NOTE:
At this moment the export starts.
In case data of previous export or upgrade of
NX is still present on the system, a Warning
screen appears for each part of the export
data that is already present on the system.
For all those Warning screens press “Yes” to
perform the overwrite of the old data.
Following screenshot is a sample of the
Warning screen for the configuration data.
The file path mentioned could be different. Figure 20
(6) At the moment the image data is

exported an Information window
appears.
Click OK to move the image data to the
export location so that the image pixel
data are maintained during the
procedure.
Figure 21
(7) Uninstall XRDI (if installed) via the

Control Panel > Programs and
Features.
(8) Uninstall NX 3.0.8950 via the Control Figure 22

Panel > Programs and Features.


(9) In Control Panel > Programs and

Features select Microsoft SQL Server
2014, right click and select Uninstall.
Figure 23
(10) A SQL Server 2014 window opens.

Click Remove.
Figure 24
(11) Click Next.
Figure 25


(12) Click Select All so that all check boxes

are checked and click Next.
Figure 26
(13) Click Remove.
Figure 27
(14) Click Close.
Figure 28
(15) Uninstall “Micrsoft VSS Writer for SQL Server

2014” via the Control Panel > Programs
and Features.
Figure 29


(16) Install NX 21.00.
(17) Reboot the NX.
(18) Load the license file for NX 21.00.
(19) Run the NX Activation Utility. This will also trigger the installation of the additional
DR installers, like XRDI, ASC etc.
(20) Reboot the NX.
(21) Run the

NX.Application.Visual.CommonTools.Imp
ortAfterUpgrade.exe from the NX bin folder
to import the data, select all NX Data
options and click Import.
Figure 30
(22) Click OK in the “Confirm Start” screen.
Figure 31
(23) Reboot the NX once more.
RESULT Manual upgrade to NX 3.0.21.00 is finished. Continue with section 1.3.5.



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Chapter 7

Imaging Services Upgrade Installation

MUSICA Acquisition Workstation

Instructions for Software Upgrades and Updates

► Purpose of this Document

This document describes:

Edition. Release Changes

DOCUMENT CONTROL NOTE:

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 2 of 39

1 SOFTWARE UPGRADE TO NX 3.0.21.00 / NX 4.0.21.00 ..................................................... 4

1.2 Preparation before the Upgrade ............................................................................................... 6

1.3 Upgrade Procedure ................................................................................................................. 11

1.4 Completing the Upgrade ......................................................................................................... 24

2 SOFTWARE UPDATE FROM NX 3.0.21.00 / NX 4.0.21.00 TO A SU ................................. 27

3 NX SOFTWARE COMPONENT (E.G. XRDI) UPDATE OR NEW INSTALLATION .............. 31

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 3 of 39

1 Software Upgrade to NX 3.0.21.00 / NX 4.0.21.00

1.1 Overview of the Upgrade Procedure

1.1.1 Upgrade Prerequisites

Prerequisite for NX 3.0.21.00 / NX 4.0.21.00 Upgrade Installation (In Room Workstation or

Windows XP is not supported anymore. Microsoft stopped XP support in April 2014.

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 4 of 39

1.1.2 Upgrade Procedure Overview

# Step Main tasks

1.1.3 Required Time for the Software Upgrade Procedure

• Minimum required time: 1,5 hours

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 5 of 39

1.2 Preparation before the Upgrade

Original software version: NX _____________

AGFA serial number:

Workstation is connected to a No Yes

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 6 of 39

Sales Order (SO) number:

Identification of the new software

Update to latest Service Update No Yes Version:

Optional license packages:

Customer requires to keep Yes, approx. __________ images

1.2.2 Ordering the Upgrade Material

REQUIRED SPARE PARTS:

Contents of the Upgrade Kit:

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 7 of 39

1.2.3 Obtaining additionally needed Tools, Documentation and Software

1.2.3.1 Documentation for an Upgrade Installation

Take the following documentation on site:

1.2.3.2 Preparing a Software Update if required

If for NX 3.0.21.00 / NX 4.0.21.00 a Software Update is available.

1.2.3.3 Downloading TWAIN Digitizer Device Software (ASAP)

If the NX Workstation is connected to a TWAIN digitizer (CR 30-X, DX-S or DX-G

* DX-G is a DICOM digitizer as of SW version ≥ NIM_2xxx

(2) Go to the Agfa MedImg Library to download the device software:

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 8 of 39

(1) Login to ELMS and create the ALF file.

DOCUMENT CONTROL NOTE:

Edition 1, Revision 0 NX 3.0.21.00 / NX 4.0.21.00 Chapter 7 / Page 9 of 39

(1) Login to ELMS and create the ALF file.

DOCUMENT CONTROL NOTE: