MIDLANDS STATE UNIVERSITY

FACULTY OF COMMERCE
DEPARTMENT OF BUSINESS MANAGEMENT

ORGANISATIONAL BEHAVIOUR :BM 205

Objectives

The main objectives of this module is to enable students assess;

 The transition from technical knowledge to people skills.

 Opportunities and Challenges that managers in a wide range of organizations
face as they attempt to achieve competitive advantage through individuals
and groups from diverse backgrounds.
 How organisations are influenced and are influenced by individuals in the
work setting to manage organisational performance.
 How the determinants of OB that is, individual, group, and structure interlink,
interconnect to enhance Performance, productivity and effectiveness of any
organization.

Course outline

INTRODUCTION
 What is OB?
 OB and Management theories
 OB and Management
 Management functions
 Why study OB?
 Opportunities & challenges for OB

THE INDIVIDUAL BEHAVIOUR

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A look into the various individual characteristics that affect behaviour, performance and
productivity

 Ability
 Personality
 Values and attitudes
 Moods
 Emotions
 Motivation
 Learning
 Perception-Halo effect
 Emotional intelligence
 Counter productivity in individuals
 Dealing with individual diversity in the workplace.

THEORIES AFFECTING INDIVIDUAL BEHAVIOUR

 Job satisfaction theories

 Personality theories

THE GROUP BEHAVIOUR

 Types of groups
 Group Functions
 Group formation and development
 Group/Team characteristics
o Structure
o Cohesiveness
o Group norms
o roles
 Group decision making
 Group Effectiveness
 Counter productivity in groups

THE ORGANISATION BEHAVIOUR

 Organisational Culture
 Functions of culture
 Dysfunctional attributes of culture
 Customer Response Culture
 Leadership and leadership theories
 Power and politics
 Conflict and Resolution

Assessment
Coursework: 30%
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Examination: 70%
Recommended texts

 Robbins S.P Organisational Behaviour

 Mullins J Organisational Behaviour
 Rollinson D Organisational behaviour
 Burnes C: Change management
 Schemerhorn, Osbor, Uhl-Bein and Hunt, Organisational
behaviour  Kreitner and Kinicki (1995) Organisational Behaviour
 Brooks Ian ( 2009 ) Organisational Behaviour.
 Buchanan (1987 ) Organisational Behaviour

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