FUNCTIONS OF COMMUNICATION

 Regulation/Control
to exercise restraint or direction formally or informally. This
happens particularly among members or acquaintances.
 Social Interaction
communication allows acting and reacting to the behavior of
people around us. By revealing our thoughts and feelings, we
elicit reactions from others.
 Emotional Expression
communication makes possible the release or unloading of
emotions, resulting in catharsis. It facilitates people's
expression of their feelings and emotions.
 Motivation
the energy that influences a person's behavior in different ways
to his pursuit of his goal or objective. It encourages people to
live better.

2 types of Motivation
 Positive motivation
 Negative motivation
-Communication anxiety
-Context apprehension
-Fear of Public speaking
-Shyness
-Social anxiety

 Information Dissemination
it is the most basic function of communication that provides
data and information for effective completion of tasks, solution
of problems, and elimination of uncertainty.
TYPES OF TALKS
 Small-talk
is a form of non-threatening communication that may be used
to affect social interaction.

Purposes:
To maintain the status quo:
To break the ice; To get acquainted: and
To establish a relationship

 Light-Control Talk
is the tactful use of power to get results and may be used to
motivate people.

Purposes:
To persuade
To direct
To seek but not force agreement; and
To use legitimate authority.

 Heavy- Control Talk

is designed to place blame and to control or regulate people.
This creates defensiveness on the part of the receiver and is
rarely, if ever, appropriate.

Purposes:
To blame:
To attack
To threaten
To coerce: and
To demand.
 Search Talk
is another non-threatening approach when you want to gather
data or the consensus of others to be able to provide
information.

Purposes:
To center an issue; and
To examine and clarity the issue.

 Straight Talk
is good for problem-solving and conflict resolution and may be
used to facilitate emotional expression for catharsis, which is
the act of purging, cleansing, and unloading of ideas and
emotions.

Purposes:
To concentrate on the here and now
To focus on issues To share feeling
To acknowledge feelings, and
To accept without judging.