PRICING

& PACKAGES.
Find the package that fits you.
 Our Suite Packages.
We’ve tailored our packages to fit specific needs. They include an unlimited number of channels you
can connect and are also flexible, allowing you to easily add more seats as your company grows.

Starter Pro Premium

$1,250/mo. - 3 users $2,000/mo. - 5 users $3,500/mo. - 10 users
Billed annually Billed annually Billed annually

Channels included. . . . . . . . . . . . . . . .unlimited Channels included. . . . . . . . . . . . . . . unlimited Channels included. . . . . . . . . . . . . . . . unlimited

Platform Access: Platform Access: Platform Access:
Publish (Including post promotion) Publish Publish
Engage Engage Engage
Measure Measure Measure
Audience Audience Audience
Listen | Powered by Brandwatch (1 query) Listen | Powered by Brandwatch (5 queries) Listen | Powered by Brandwatch (10 queries)
Support (7 days/week) via in-app chat & email Advertise (3 ad accounts) Advertise (10 ad accounts)
Max. response time: . . . . . . . . . . . . . . . 24 hours Support (7 days/week) via in-app chat & email Priority Support (24/7) via in-app chat & email
Online Help Center Max. response time: . . . . . . . . . . . . . . . . .8 hours Max. response time: . . . . . . . . . . . . . . . . . .1 hour
Services Online Help Center Online Help Center
Kickoff call Services Services
Add-ons: Kickoff call Kickoff call
Extra user . . . . . . . . . . . . . . . . . . . . . . . . . . . $250 3 custom onboardings 5 custom onboardings
Customized rollout plan Customized rollout plan
Dedicated Customer Success Manager Dedicated Customer Success Manager
Add-ons: Mid-year audit by our strategy team
Extra user . . . . . . . . . . . . . . . . . . . . . . . . . . . ..$250 Add-ons:
Extra user . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$250
 Full Platform Access.
The Falcon platform integrates a complete suite of social marketing software. All users
receive full and unlimited access to the platform.

Content storage Publishing Paid Strategy

Save stock, organize content and Publish content across channels with the Create automated ad campaigns at scale
collaborate on campaigns. Content Calendar. with the Advertise product.

Social Listening Channels Social Inbox

Listen | Powered by Brandwatch embeds You can add an unlimited amount Manage all social queries with a unified
world-class social listening into Falcon. of social channels. social inbox.

Dashboards Audience Teams

Easily create, customize and share your Deep-dive into Audience Teams are fully customizable and can
performance dashboards. conversations and create segments. be added/changed anytime.
Starter.
$1,250/mo. - billed annually.
Take control of your social channels and customer experience.

Platform Customer Service

• Full platform access except Advertise • In-app chat & email

• 1 query in Listen | Powered by Brandwatch • Support 7 days a week “We manage all our Social Media Channels

• 3 users included • Max. response time: 24 hours*

with Falcon.io. We save time and money,
because we can publish on multiple Channels
• Extra user: $250/mo. • Online Help Center with just a Click.”

Sebastian N, Director of Social Media, Gravis

*Terms and conditions apply (SLA)

Pro.
$2,000/mo - billed annually.
For medium-sized teams who want to scale engagement across the customer lifecycle

Platform Customer Service

• Full platform access • In-app chat & email

• 5 queries in Listen | Powered by Brandwatch
• 5 users included
• 3 ad accounts included
• Extra user: $250/mo.
• Support 7 days a week
• Max. response time: 8 hours*
• Online Help Center
• 3 custom onboardings
• Customized rollout plan
• Dedicated Customer Success Manager
"Once you see what Falcon’s content pool is
capable of doing, you will be motivated to
change the approach on how to tackle the
common issue most businesses have today,
which is curating and creating content for
their social channels"
Shiseido Ruiz, Director of Social Media, Highgate Hotels

*Terms and conditions apply (SLA)

Premium.
$3,500/mo - billed annually.
Tailored for large enterprises to secure control across markets and grow
customer lifetime value.

Platform Customer Service

• Full platform access • In-app chat & email

• 10 queries in Listen | Powered by Brandwatch
• 10 users included
• 10 ad accounts included
• Extra user: $250/mo.
• Support 24/7*
• Max. response time: 1 hour*
• Online Help Center
• 5 custom onboardings
• Customized rollout plan
• Dedicated Customer Success Manager
Martin Majlund, Group Marketing Technologist, Carlsberg
• Midyear audit by our Strategy Team
“Falcon provides a complete view of our
campaigns, and the rich conversations
happening across geographies and social
channels, which is essential for building our
diverse brands and for engaging with our
consumers locally”

*Terms and conditions apply (SLA)

Listening Add-Ons.
Scale your social listening strategy by adding more
queries to your package.

Starter. Pro. Premium.

Queries Price per mo Price per mo Price per mo

5 queries $200 Included -

10 queries $450 $250 Included
15 queries $700 $500 $250
20 queries $950 $750 $500
FAQ.
How is Falcon implemented?
Falcon is a SaaS platform, all you need to do is log in,
connect your channels and you’re ready to use the
platform. No software or complex installation is required.
Are there any setup fees?
There are no additional fees apart from the monthly
subscription.
What is a user?
Anyone authorized by the administrator to use the
platform. Each is assigned an authorization level that
governs the actions they can take.
What is a channel?
A channel is a social page or account managed by your
business. You can connect to Falcon as many channels as
you need to with no extra cost.
What is a Query?
In Listen | Powered by Brandwatch, a query is a saved
search allowing you to track a topic across social and other
sources..
@falconIO falcon.io welcome@falcon.io