Meat Department Manager Job Description:

Summary of Position:
The Meat & Seafood Manager has the responsibility to meet monthly, quarterly, or annual sales and
profitability goals. The Meat & Seafood Manager provides strong day to day leadership of staffing to
achieve sales initiatives, merchandising goals, expense control, and overall financial and operational
performance of the their department. Provide a safe and compelling shopping experience and working
environment for our customers and associates. Drives and models the company's culture of integrity
and transparency within the store and the community. Proactively take steps to ensure all associates,
including themselves deliver a "wow" shopping experience for the customer.

THE JOB

 The Meat and Seafood Department Manager exhibits excellent service for customers and staff
and ensures that all department staff is customer focused and provides excellent service
 Knows store layout and is aware of products in other departments
 The major challenges to this position are to remain abreast of changing owner/customer needs,
new products, effective selling techniques, providing the atmosphere in which the product is
presented and to supply high quality product that are well merchandised at all times
 Receive orders, or ensure proper receiving by department staff, in accordance with established
procedures.
 Review invoices for accuracy, break into inventory categories.
 Establish standards for meat cutting to meet quality, pricing, margin control, and customer
service goals.
 Establish and oversee adherence to health and safety standards and practices for department
meat cutting and handling.
 Plan attractive meat and seafood displays, using color and texture to enhance.
 See that displays are replenished, rotated, checked for quality.
 Assist customers with product questions and special orders. Offer samples and suggestions for
purchase and preparation in a friendly, courteous manner.
 Provide product information for newsletter, promotions, and customer inquiries.
 Ensure accurate product labeling and clear, attractive signs.
 Get credit from suppliers where applicable for returned or low-quality product. Ensure
department waste items are properly disposed of.
 Maintain meat displays, freezer and prep & storage areas in clean, orderly condition, meeting
health department standards.
 Maintain department equipment in working order. Advise General Manager of equipment repair
or replacement needs.
 Ensure on-the-job training, conduct performance evaluations and take disciplinary action as
needed following established policies.
 Ensure department staff are informed of store wide meetings and policy changes.

THE SKILLS THAT ARE NEEDED

 Familiar with Health Department guidelines and regulations as they pertain to a grocery retail
environment.
 Must have basic knowledge of math, weights, and measures.
 Advanced knowledge of Meat & Seafood products and ability to reference customer questions.
THE EXPERIENCE
 Minimum 3-5 years' experience in Meat & Seafood department or equivalent experience.
 Minimum of three (3) year experience managing teams.
 Strong P&L and financial acumen understanding.
 Experience coaching and developing team members preferred
 Ability to communicate effectively, both written and verbal.
 Proven ability to lead through influencing required.

Essential Functions
 The potential for prolonged standing, walking, squatting and/or bending and ability to lift heavy
boxes up to 75 lbs.
 Occasional high stress when dealing with systems/customers/staff, working a flexible schedule
to include a variety of shifts -- afternoons, nights, weekends, and holidays.

KEY COMPETENCIES
 Transformational Leader
 Owner, thinks like its "their company", loves this lifestyle
 Leads Change through process, communication and most importantly by example

Builds and Leads Great Teams

 Attracts great people, spots the best easily, people want to work for them
 Develops the bench
 Raises the bar on performance and celebrates the wins

Figures It Out
 Always learning, loves getting smart on a topic, intellectually curious
 Proven technical/functional leader, can crack the code quickly
 Strategic Visionary, obsessed with trend, detail and what it "could be"

Gets It Done
 Fast answer, right answer
 Prioritizes to win, knows the "need" to do's vs the "nice" to do's

Why we do what we do
 Love the Lifestyle
 We are consumed with our products: the taste, the benefits to ourselves and community
 We choose to work at Village Market because it is part of our lifestyle, not just a job
 We apply what we learn about our products each day to ourselves as well as our customers

Learn & Teach

 As associates we learn new things about our products and we teach our customers not only
"what" we sell but "why" we sell it
 Our favorite thing to say is, "Did you know that..?
 We commit to learning new things every day to make ourselves and our customers better at
making healthy choices for themselves and their families