SALES TRAINING GUIDELINE

PT X
Jl. Lebak Bulus 12345
JAKARTA SELATAN
 PT. X
Sales TRAINING GUIDELINE
Issued By: Document Ref: Effective Date:
Human Resource Department x-GL-HRD-003 1 AUGUSTUS, 2019

Welcome

This training Guideline is to provide you with an overview of X’s Sales Training Program. It is strongly
recommended that you read and understand the content of this Guideline. If you have any questions
or concerns in regard to any aspect of your training, please do not hesitate to speak with your
Superior, Trainer or Head of HRD. We would like to stress that your well adaptation to our
organization is of the most importance to us, so if at any time you have concerns or questions please
raise them immediately. Management would also like to take this opportunity to wish you a
successful career with PT X Tbk.

Duration

Training period shall be duration of 3 Weeks

Location of Training

Training shall be conducted at all locations of PT X Tbk Group operation.

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 PT. X
Sales TRAINING GUIDELINE
Issued By: Document Ref: Effective Date:
Human Resource Department x-GL-HRD-003 1 AUGUSTUS, 2019

TRAINING PLAN:

As per the scheme, you will be rotated in various Departments after initial induction. You will be
attached in various functional departments.

TRAINING METHOLOGY

MENTOR:

A mentor will be appointed to you upon joining the organization. The Mentor will be from the same
unit/function where you will be posted eventually. The mentor will maintain regular contact with
you in order to channelize the inputs in terms of knowledge and skills. You may approach your
Mentors for any kind of your problems/guidance at any time. The Mentor will be responsible for
taking care of you for complete duration of your training program in X Group.
Your Mentor is Mr. Gita

TRAINER:
A Trainer will be appointed to you as soon as you reach the Department. The Trainer and HOD will
be responsible for all your training, written test if needed.

DAILY JOURNAL:

Daily Journal is a tool for us to monitor your progress and development. It acts as a regulator for
you as well as the Trainer/Mentor/HRD. It helps the Trainer to assess your understanding of the
subjects as well as your critical analysis and communication skills. Daily Journal will be reviewed and
signed on daily basis by the Trainer/HOD and reviewed on weekly basis by Mentor and HRD. At the
completion of training period all the daily journal have to be returned to the Export Department. A
form on Daily Journal is attached for your reference.

DISCIPLINE:
The HOD will strictly monitor your behavior, performance, punctuality and regularity. During the
training period, no leave will be granted to you (except Sundays, Public Holidays and Closed
Day) and strict action will be taken in case of any unauthorized leave or absence. You will have to
maintain a minimum attendance of 98%. However you may be allowed leave in certain extreme
circumstances as decided by the HOD and approved by Head of HRD.

ON JOB TRAINING (OJT):

Actual work can be best understood by close observation and then practically doing it. You will be
required to undergo OJT in the specific area assigned to you.

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 PT. X
Sales TRAINING GUIDELINE
Issued By: Document Ref: Effective Date:
Human Resource Department x-GL-HRD-003 1 AUGUSTUS, 2019

Appendix I

DAILY JOURNAL REPORT

INTRODUCTION

The Daily Journal is not only meant to record one’s training activities; but also to generate learning
through formalized review of work done and critical thinking.

OBJECTIVES

The Daily Journal has the following objectives

(a) Serves as a record of technical data, procedures, practices and the area of work actually
covered which can be used as reference in future
(b) Instill a sense of discipline by meeting target on a daily basis.
(c) Provides a basis for review of progress with Mentor, HOD and Head HRD.

CONTENTS:

The daily journal should be in two parts:

(a) Part-I: This part emphasis on its being a record of the factual technical data, meetings
attended, training program attended, if any, list of jobs assigned, readings undertaken,
contacts with external, etc. However, such records of details should not be a repetitive
factual narration.

(b) Part-II: The journal should contain reflection and analysis of the day’s learning experience
including satisfying/dissatisfying experience, valuable suggestions for improvement, etc. This
will provide an insight into your progress and your potential for growth.

PERIODICITY:

You are expected to maintain your journal on a daily basis.

SCRUTINY OF DAILY JOURNAL:

During the training period, the daily journal should be submitted to the HOD on daily basis and to
Mentor on weekly basis.

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PT X TBK
DAILY JOURNAL

Employee information

Employee Name
: Employee ID
:

Department
: Mentor
:

Journal Date
: Trainer/HOD
:

DETAIL TRAINING ACTIVITY & REPORT

REFLECTION & ANALYSIS

COMMENT AND SIGNED BY:

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 TRAINING SCHEDULE – TAMARA / SALES EXECUTIVE

NO DEPARTMENT DATE PIC

1 Induction Program 30 Sept HRD

Monday
Marketing & Sales - Satrio Office 1 Okt
2 Marketing
- Sales Admin Tuesday
Project Department – Satrio Office 3 Okt
3 Project
- Project Engineering Wednesday
Operation Department – Sulawesi 4-9 Okt
4 - Factory & HSE Fri – Wed Operation Sulawesi
- Quarry Department & HSE (Half Day)

Operation Department – Jawa Barat 10 - 16

Okt
- Factory & HSE Operation Jawa Barat
Thur - Tues
5 16 Okt
- Purchasing Tuesday (Half
Day)

Sales & Marketing Overview – Satrio

- CRM
17 - 23 Okt
6 - Product Knowledge Sales & Marketing
Wednesday
- Joint Marketing Commercial &
Residential
Sales & Marketing Overview – Satrio
7 - Furniture , Kitchen & Interior 24 - 30 Okt Sales & Marketing
Design

Remark

1. You will be given Marble Institute of America/ Natural Stone Institute Handbook by
Marketing and Sales Team. Reading need to be completed in 2 months
2. Daily Report need to be done and send daily to HRDGA Group Head, Mrs. Denise and
Mr. Gita