You are on page 1of 2

A Letter of complaint

Read and complete the letter from the words in the list

Dear sir/Madam,
I am writing to …………….. about a camera ,order number is 333 BC which I
recently ……………from your website on April 24th 2012

I received the order on May 1st . Unfortunately, when I opened it, I saw that
the camera had been ……………... In addition to being second hand and
…………, It was not a NIKOND40 ……….. camera. Also It seems to be
…………... When I tried to use it , The automatic ……………. did not
work.AS a result , when I had my photographs developed, They were all
……………….. It is not the …………………… that I ordered. I am extremely
dissatisfied with the poor …………….. I have received from your website

I would appreciate it If you could …………………….. it with another camera


of the same make. I have enclosed ………………. of my invoice and
guarantee. I can be reached on 351111126

Your faithfully.

Gana
Ordered complain used

dirty copies replace design dark

faulty service
flash digital

design dark
2-You recently bought a DVD player online which doesn't recognize your
DVDs . Write a letter to the company . In your letter you should:

- State when /where you bought it


- Explain what the problem is
- Ask for a refund

……………………… ………………………
………………………. ……………………….
……………………….. ………………………..
………………………. …………………………

………………………………..

…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
………………………………………………….

You might also like