Answer Key

Quarter 1

Week 1
Day 1
1. Making and pretending our homes as a hotel we will also observe the ff.:
1. All hotel employees should always report for duty on time.
2. All hotel employees should be honest in every way. They should not take money, food,
supplies or time that is not theirs.
3. They should not try to shirk their responsibilities or waste time.
4. Hotel employees should never smoke in the dining room, kitchen, and all “no smoking” areas.
5. All hotel employees should help to keep the hotel clean.
2. There are rules and regulations in an establishment especially in hotels to avoid chaos. There will
be good relationship among the management and the employees themselves.
Day2
Note: There answers will be based on themselves. This are own personal traits.
Day3
Note: The answers will still be again based on students’ own choice.
Day4
The familiarity of the housekeeping personnel will be based on students’ experiences.

Week 2
Day1
Note: The student’s performance will be based on the rubrics given to be checked by the parent or
guardian whoever is available to guide the student at home.
Day2
1. Bedroom amenity 6.Bathroom amenity
2. Bedroom amenity 7. Bedroom amenity
3. Bedroom amenity 8. Bathroom amenity
4. Bedroom amenity 9.Bathroom amenity
5. Bathroom amenity 10. Bathroom amenity
Day 3
Note:
(For number 1)The answer will be based on the students’ capacity which procedure is hard for them to
follow.
(For number 2)The bed making performance will be guided with the rubrics given by just requesting
the parent or guardian to check the appropriate box for the grade of the student in performing every
procedure given.

Day4
1. Fill up the laundry list and if it request for pick-up.
2. It is important not to argue with guests because we have to please them. Thinking they are
always right for the reason that they are our customer except for (unreasonable event like
insulting the employee himself personally).
3. Guests’ requests be handled promptly like a maximum of 10 minutes so they will not be bored
waiting for their requests.

Week 3
Day 1
I.
1. Lost and Found Slip
2. Room Boy Daily Productivity/ Consumption Report
3. Stock Inventory Variance Report
4. Laundry Voucher Form
5. Room Status Report
6. Housekeeping Attendant’s Daily Assignment Sheet
II. 1. Each of the HK forms are different because they serve to what they are used for. Each form also
follows a different format in filling up.
Day 2
A. Reading of the house rules will be done by the student and inspect if the box is checked.
B. 1. 50%
2. Yes latecomers and late check-outs be charge accordingly, it is because the time limit is
already agreed and the limit may exceed so payment is to be charged.
3. For smooth running of the business and the establishment./Avoid conflict
4. House rules

Day 3
Act.1 Act. 2
1. T 1.Misunderstanding, impatience
2. T 2. Observing LAST (Listen, Apologize, Solve, Thanks) to solve problems
3. T
4. F

Day 4
Act. 1 Act.2
1. Muriatic 1. E
2. Metal polish 2. C
3. Dusting cloth 3.E
4. Carpet extract 4.D
5. Hydro vacuum cleaner 5.A
6. Trash receptacles with plastic liners 6.B
7. Oilers
8. Goggles

Week 4
Day 1
1. Portable stairs
2. Scouring pads
3. Mop wringer
4. Ceiling brooms/ cob weber
5. Hand gloves
Day 2
Note: The answer of the student as well as in the remarks will be based on what available tools and
materials/ supplies at home. Be sure that the rubrics are checked and signed by parent or guardian.
Day 3
The skills of the students demonstrated will be based on the rubrics checked and inspected by the
parents or guardian.
Day 4
Note: The student’s performance of the observance of safety on handling chemicals used in cleaning
will be based on the rubrics given.

Week 5
Day 1
1. Materials/ Supplies
2. Materials/ Supplies
3. Tools
4. Tools
5. Tools
6. Equipment
7. Materials/ Supplies
8. Materials/ Supplies
9. Tools
10. Tools
11. Tools
12. Equipment
 Day 2
1. Ammonia, chlorine
2. Appropriate protective equipment
3. Alternative
4. Original containers
5. Stored, potential hazards, precautionary measures
6. Manufacturers’ instructions

Day 3
1. Out of order room
2. Very Important Persons
3. Free Independent Travelers Foreign Individual Tourist
4. Occupied Clean
5. Do not Disturb

Day 4
1. Free Independent Travelers
2. Group Inclusive Tours
3. Very Important Persons
4. Very very Important Persons

Week 6

Day 1
1. Balcony Room
2. Single Room
3. President Suite
4. Adjacent Room

Day 2
1. False 3. True
2.True 4. True
5. False

Day 3
1. 54”x 75” 4. 25” x 54”
2. 20” x 26” 5. 78” x 80”
3. 13”x 13” 6. 26” x 26”

Day 4
1. 2.
4 2
1 4
2 1
5 6
3 5
3

Answer Key
Quarter 1

Week 7
Day 1
1. False
2. True
3. False
4. False
5. True
Day 2
1. F 5. T
2. F 6. T
3. T 7. T
4. F 8. F

Day 3
1. In the night container
2. On the price of the room
3. Supervisor or room boy
4. At least once a week
5. Once soiled

Day 4
1. Supplies
2. Tools
3. Tools
4. Tools
5. Tools
6. Equipment
7. Tools
8. Tools

WEEK 8
Day 1
1. Dusting
2. Vacuuming
3. Sweeping
4. Floor Finishing
5. Mopping
6. Window Cleaning

Day 2
1. Control measures:
1. Start with proper sanitation.
2. Keep all garbage cans covered
3. Treat all breeding places
4. Use residual spray
5. Open and clean floor drains at least weekly
6. Do not allow food particles to accumulate in floor, walls, and junctions.
2. Control measures:
1. Remove stagnant water
2. Employ mechanical control measures
3. Utilize larvae control
4. Utilize residual spray
5. Apply repellant chemical.
3. Control measures:
1.Maintain proper sanitation
2.Cover all possible entrances
3. Use rat poisoning or baiting to eliminate
4. Destroy hiding places
5.Use rat proofing to get rats out of the building

Day 3
1. f 4. d
2. c 5. b
3. a 6. e
 Day 4
1.lobby, front desk, baggage storage area, guest entry points, valet and parking lot
2.whenever and wherever
3.security responsibilities
4. patrol public areas

Writers:

Name: GINA M. ROFEROS School: GOV. JACINTO BORJA NATIONAL HIGH SCHOOL
MARICRIS D. LOFRANCO INABANGA HIGH SCHOOL
Position/Designation: SST-III Division: BOHOL

Contact Number:09507937132 Email address: gina.roferos01@deped.gov.ph

09128421981 maricris.lofranco001@deped.gov.ph