OBJECTIVE

JOLINA A. VILLENO A college graduate seeking an

Villa Juliana St. Red-V, PRK.
Agawin, Ibabang Dupay,
Lucena City
samanthajolens@gmail.com
0995 764 9211
opportunity in order to excel in
my field to make use of my
practical experiences, strong
interpersonal skills as well as my
eagerness to contribute to a
quality company.

WORK EXPERIENCE
Brand Ambassadress
Provincial Tourism Office ( 2019 Aug to 2019 Sep)
Seasonal partime job (Niyogyugan Festival 2019),
Product Advertisement, Culture Introduction, Customer
ACADEMI C Service, Entertainment, and Audience Engagement.
BACKGROUND
ON-THE-JOB TRAINING
TERTIARY: Bachelor of
Puerto Princesa City, Palawan
Tourism Management Tagbilaran Bohol
March 2019 - April 2019
Manuel S. Enverga University June 2017 - July 2017 Guest Service Attendant
Foundation (2015-2019) Information Desk Clerk Air Asia
Bohol Tourism Office Announced boarding information
Assisting guest regarding
PERSONAL INFO Assisted passengers in check-in
destination, travel and tour kiosks and luggage check-ins
Age: 20yrs. old concerns Handled customer complaints
Date of Birth: Nov.10.1999 Front Office Department and concerns
Place of Birth: Lucena City Astoria Bohol F&B Attendant
Welcoming guest upon arrival
Nationality: Filipino Best Western PLUS the Ivywall
Assited check-in and check out Hotel
Civil Status: Single
Issued room keys to guest Entertaining guest upon arrival
Languages: Tagalog, English Keep records of daily room Menu introduction
request Taking and serving food orders
CHARACTER Entertaining phone calls from Assisted for private and special
REFERENCES guest events
ACHIEVEMENTS / CERTIFICATIONS
DR. MARICEL D. HERRERA
Dean NC-II in F&B Services The Importance of
College of Internationoal Hospitality NC-II in Contact Center Services Communication Skills in Tourism
ang Tourism Management NC-III in Events Management and Hospitality Industry
MSEUF, Lucena City Services Workshop Training
(0922) 842 8075 Event Organizer - 2018 Personality Development
Benefit Concert Seminar
MARSHALL JAM BUNGAY Batch 95 as one, Christmas Tour Guiding Techniques
Food & Beverage Attendant Party Reunion Social Graces and Customer
Best Western PLUS the Ivywall Hotel Pre-Valentines for the teachers Services Orientation Seminar
Puerto Princesa City, Palawan who teaches from the heart Membership
(0933) 519 1541 Seminar Organizer - 2018 Union of Filipino Tourism
Spoken Poetry: Unheard Student 2016-2019
RONALD ALLAN T. LIM Thoughts of the Heart Event El Tourismo Society 2015-2019
Culinary Professor
College of Internationoal Hospitality This is to certify that the above information is true and correct to the best
ang Tourism Management of my knowledge.
MSEUF, Lucena City
(0917) 512 1596 JOLINA A. VILLENO
Applicant