Asma Aziz Mina Khalid Mehreen Islam Sonia Altaf Subha Khalid
Class: MBA
Dated: 17th Dec 2016
The Journey of Sprite 3G segment, an objective was to compete with Mountain Dew and provide consumers with The famous Cola Wars have been talk of the a better alternative. That was in contrast with town since many decades in Pakistan; the internal benchmarking. Instead of attacking citrus segment is of particular interest. Mountain Dew, Sprite 3G started to Mountain dew is the fastest growing cannibalize its own brand due to failed carbonated soft drink and brand of Pepsi cola positioning in minds of consumers. Many in Pakistan even more than the parent brand factors that contributed to it are discussed itself i.e. Pepsi. Mountain dew associates below. itself with adventure, energy and fun and has 1) PRODUCT continuously targeted the youth through compelling campaigns. It was first launched Taste is the key factor which determines the in Pakistan in the year 2001 but it turned out success or failure of a product. Sprite 3G did to be a failure. In the year 2003 it was re- retain lemon-and-lime flavor of the original launched with massive promotional Sprite but with additional three ingredients. campaigns, which led to huge success. Mountain dew enjoyed the status of the only The contents of sprite 3G were all chemical citrus carbonated soft drink in the beverage based which resulted in avoidance of the market until Sprite 3G entered the market in brand by health conscious people. People 2007. As of 2012, the total market share of who avoided caffeine preferred lemon lime citrus CSD's was 14% out of which 95% was soft drinks instead. held by mountain dew and the rest 5% by Sprite 3G was not launched in cans which is others. the usual practice of energy cans. The product Sprite 3G was launched with the purpose that had the same theme as that of sprite: a it will revive the lemon-lime flavor category primarily green bottle with a green and blue along with extra 3Gs: Glucose, Guarana and label which lead to overshadowing of Sprite Green coffee bean-derived caffeine to 3G by the cash cow of coke (Sprite). “revitalize the youth”. While devising its 2. PRICE strategy, the marketing team kept Sprite as a benchmark for market penetration, targeted Initially, in 2012, the price of both Sprite 3G audience and consumer impulse. Apparently and Mountain Dew was same i.e. 15 Rupees they tried to position the product differently per bottle. With time, price of Mountain Dew than Sprite in their consumers’ minds but increased to 20 Rupees per bottle in 2015 but both the brands were embedded as same for to keep consumers and retailers interest, the trade marketing purposes. The Marketing price of Sprite 3G was lowered to PKR 18 Director even once commented that since (while price of Coke and Sprite was PKR 20). Sprite is such a fast growing brand, Sprite 3G But still, no marketing was done to let will answer the growing consumer demand consumers know about the price difference. for an energy drink that has great refreshing Retailers took advantage of the situation and taste. Since it was launched in Citrus over-charged the consumers equal to that of regular brands i.e. 20 Rupees. Very less therefore it was marketed as carbonated people know that on a bottle of 1.5L, Sprite energy drink for youth with more active life 3G and Mountain Dew has difference of 20 styles. It was supposed to cater to both Rupees. Mountain Dew charges premium physiological needs (Hydration, refreshment price due to its strong image. and energy) and social needs (perception of a social, enjoyable drink with a sense of Consumer Price (PKR) belonging within peer and consumer groups). Product Sprite 3G Dew Glass Bottle (250 ML) 18 20 Main focus was on people with age range of 1500 ML Plastic Bottle 60 80 17 to 35 because research reveals that people with this range are one of the major consumer 3) AVAILABILITY groups of energy drinks. There was an issue in the product availability Comparison of Positioning Strategy with too. The launch was backed by extensive Mountain Dew vibrant marketing and promotion campaigns right from inception. Despite diverse Sprite 3G was positioned in between a promotional campaigns, Sprite 3G was traditional soft drink and an energy drink. available only at a few departmental stores. It Such radical shifts in positioning need to be was not easily available on door step of each highly worked on and need intensive and every customer, unlike Coke and Sprite. rebranding which coke failed to do. Coke Hence, the growing consumer demand for the never came up with the right programs to energy drink could not be timely catered. target its major demographic group, youth. Minimal positioning campaigns were By Oct 2016, the market share of Citrus invested on, which resulted in having the Segment increased to 20% out of which 99% same impression as that of sprite. Thus the is of Mountain Dew with a meagre share of lemon-lime drink, with caffeine, never Sprite 3G. delivered on the message that it's an energetic product.
Being an energy drink, strong competitors
like Red Bull were already in the Market and Sprite 3G gave no reason to youth to switch towards it. It could not create a differentiation to convince them.
On the other hand, Mountain dew was
strongly involved in the sponsorship of 4) POSITIONING programs that depicted the theme and Sprite 3G was to be marketed with main concepts of their products. For example focus on the consumers who preferred mountain dew’s sponsoring “Living on the revitalization of physical and mental health edge ” on the Music channel featuring DJ Waqar who was an icon for teenager and was depicted in the TVC. The advert gave an himself an aggressive enthusiastic impression that it was a drink that imparted entertainer. Previously they had been energy; however, the TVC branded it as sponsoring “survivor series” along with “new” Sprite 3G at the end. This caused conduction of rock concerts in which confusion in consumer’s mind if it was some teenagers participated with full energy. The new flavor of Sprite. youth associated Mountain Dew with Dew had a website far more interactive adventure, fun and tourism. and informative about nutritive facts. 5) PROMOTIONS Frequently asked questions were incorporated in the website of Dew while Before the launch of Sprite 3G in March Sprite 3G was lacking on this ground too. 2007, Mountain Dew had already acquired a strong foothold in the Citrus Segment. Sprite Later, in the TVCs that followed it, the slogan 3G tried to establish itself in the market by was changed to “Kar dikhao” and Urdu developing its promotional campaign on the language was used to communicate the same lines as Mountain Dew however, it message to the masses. Initial few could not match the intensity level of Dew advertisements were foreign TVC copies; owing to start-stop advertisements and BTLs following Dew’s footsteps but later Sprite 3G not complementing the ATLs. Everything departed from that and used local about Dew was thrilling, full of action and subcontinent adverts showing football and touched the adventurous heart right at the cricket with energetic youths sharing the core. Dew’s target market was very specific buzz. It could not follow the same theme of and they continuously reinforced it through adventure and exhilarating energy shown in their TVCs and complemented it with Game the initial advert and this depiction involving shows and beyond the line promotional street sports was no different from that of strategies. Sprite 3G, though promising with Coke and Sprite, making differentiation initial few TV Commercials, failed to break negligible. There was no coherent idea and Dew’s dominance as it could not reinforce supporting events to keep up the hype the message strongly. resulting in a campaign that lost focus. “Do the Dew” was already a popular slogan Initially, at launch time, the company did that resonated with the youth. Sprite 3G TTL (through the line) campaign involving started off with its “Hits Hard” campaign. It both advertisements and other promotional was a fine TVC effort by Sprite 3G, starring activities. During introductory campaigns, action hero Dean Alexandrou in a dull mode free product samples were distributed to stuck in a traffic jam. A sip of Sprite 3G garner people’s attention. This zeal and zest, revived his spirit and here began an however, faded post launch and the company adrenaline pumping series of sprints. The did not focus properly on such activities advert conveyed the bold image that Sprite which erased the impact of this product from 3G intended to develop in consumer’s mind. customer’s mind. The ads were few and far The slogan “Hits Hard” was carefully between and were a bit removed from the movie screenings like “Fast and Furious” and initial image built. It was a classic case of out “X-Men”. Creative 3D outdoors were of sight, out of mind. displayed in main cities to attract the youth. Later, “Living on the Edge”, a game show, On the other hand, Dew remained true to its was entirely sponsored by Mountain Dew positioning. It was Dew that actually hit hard which took in the most daring youngsters with its repeated promos and continuous from Pakistan and thrilling encounters emphasis on adventure. Further, looking at between them led to the decision of a winner. Dew’s strategy, their advertisements depicted A recent Introduction of Copter Hunting and new, exciting scenarios every time a new Dewmocracy campaign were a breath of advert was launched. The settings were fresh air and phenomenal in their own right. different but the ideas were fun and unique, emphasizing the positioning time and again. From Dew “KungFu” advert in 2008 to Dew “Tornado” in 2009 the TVCs highlighted everything Dew was about. The unstoppable actions and daring moods were touched upon brilliantly in every thrilling situation. It came up with strong ideas and innovative concepts. There were always a pack of friends, with mountain bikes, skating boards and sports cars seeking adventure and chasing the Dew All in all, Sprite 3G failed to break Dew’s in action packed settings. Dew used its monopoly owing to a lackluster promotional foreign TVC copies mostly with “Do the campaign and Mountain Dew emerged a Dew” or “Dew na kia tau phir kya Jia” but clear winner in the Citrus segment as Sprite they resonated with the teenagers and 3G’s sales continued to drop over the years. adventure-seeking enthusiasts. Questions Apart from TV Commercials, Dew continued to promote itself through innovative 1. Is marketing strategy of Mountain Gameshows and campaigns which strung a Dew better than Sprite 3G? How? cord with the youth. A massive sampling 2. Was positioning between Sprite 3G campaign at the time of launch was and Sprite differentiated effectively? complemented with a TV adventure show 3. Was the pricing strategy of Sprite 3G “Survivors Pakistan” where selected people good enough? from all over Pakistan spent months in cold, Solutions secluded Northern areas, competing against each other to win a final prize worth Millions. 1. Yes, as Dew strengthened its brand It was thrilling to the core and engaged name by astounding advertisements energetic people. Dew did not stop at that and and excellent promotional targeted the youth with sponsorship of Action campaigns. Dew remained loyal to its positioning and it clearly depicted that Dew was for adventurous youth, whereas Sprite 3G kept on changing its slogans, not sticking to one. This led to weak positioning and later on they stopped even these advertisements, so people ultimately forgot about it. 2. No, as the launching advertisement announced the product as “New Sprite 3G”, giving an impression that it is rebranding of Sprite. The parent name of “Sprite” also created ambiguity. Target market audience was that of sprite. Color of both products was green-blue which couldn’t be differentiated easily. The advertisements also could not create any uniqueness for the product.
3. Pricing strategy of Sprite 3G was
good enough as it was sold on lesser price than Mountain Dew after its performance started to deteriorate. But the issue lied in marketing. Consumers were not aware of price difference so retailers took advantage of the situation. There was price non- compliance and consumers were charged at same price as other Mountain Dew.