Republic of the Philippines

COMMISSION ON AUDIT
Commonwealth Avenue, Quezon City

ADMINISTRATION SECTOR
INFORMATION TECHNOLOGY OFFICECOMPUTER LITERACY SURVEY QUESTIONNAIRE
Dear teacher,
Your school is a recipient of the DepEd Computerization Program (DCP) which aimed at providing public schools with appropriate
technologies that would enhance the teaching-learning process and meet the challenges of the 21st century. This questionnaire is about Digital
Literacy and use of ICT by teachers/personnel in each school partner (mainly focused on the frequency, quality and diversity of ICT use in teaching
and learning.
Dear Fellow COAn,
The Information Technology Office (ITO) is conducting this survey in line with the objective of the Chairperson to determine the level of
computer literacy of COA employees for possible establishment of capacity building interventions.

Read and answer each question carefully and ask for help if you do not understand something or are not sure how to respond. Answering
this questionnaire should require you about 15 minutes.

Thank you very much for your collaboration. Your input is really important for this study.

Personal Data
Name: School:
Gender: Male Female Age: No. of Years
in Teaching:
No. of Years as
Computer User:

I. OUTCOMES. The short-term changes, benefits or learning that result from DepEd Computerization Program (DCP). Please blacken/shade the
oval that corresponds to your answer.

A. Computer Skills.
General Computing Skills; File Management and Printing Skills; MS Office Suite Skills; and Online Communication: Browser and
Navigation Skills
I’m able to: Excellent 5 4 3 2 1 Poor
1. IDENTIFY BASIC COMPUTER SYSTEM PARTS AND CONCEPTS (E.G.
HARD DRIVE, RAM, ETC.)
2. USE THE BASIC FUNCTIONS OF COMPUTER HARDWARE COMPONENTS
3. USE HELP MENUS TO FIND ANSWERS TO MY QUESTIONS
4. UNDERSTAND FILE EXTENSIONS AND DIFFERENCE BETWEEN FILE
TYPES
(E.G. .DOC, .DOCX, .GIF, .HTML, .PPT, MP3, MP4 ETC.)
5. START AND EXIT A COMPUTER PROGRAM
6. CLOSE/MINIMIZE/HIDE WINDOWS
7. TURN ON AND SHUT DOWN A COMPUTER PROPERLY
8. PERFORM A SAFE REBOOT OF THE OPERATING SYSTEM
9. USE THE MOUSE RIGHT-CLICK MENU FUNCTIONS
10. USE KEYBOARD SHORTCUTS
11. NAVIGATE THROUGH FILES AND DIRECTORIES (E.G. USING WINDOWS
EXPLORER)
12. ORGANIZE, COPY AND PASTE FILES IN DIRECTORIES
13. MOVE UNWANTED FILES INTO MY RECYCLE BIN AND DELETE THEM
PERMANENTLY FROM MY HARD DRIVE
14. DELETE AND RENAME FILES
15. MOVE A FILE FROM A HARD DRIVE TO A USB DRIVE
16. USE ‘SEARCH’ COMMAND TO LOCATE A FILE
17. INSTALL A SOFTWARE PROGRAM
18. SCAN DISKS FOR VIRUSES
19. WRITE FILES ON CD
20. CREATE A BASIC WORD DOCUMENT
21. CREATE A BASIC EXCEL SPREADSHEET
22. CREATE A SIMPLE PRESENTATION USING POWERPOINT
23. PRINT A DOCUMENT USING A PRINTER ATTACHED TO MY COMPUTER
24. PRINT A DOCUMENT USING A SHARED PRINTER
25. PRINT A DOCUMENT USING A NETWORK PRINTER
26. CHANGE PRINTER PARAMETERS LIKE PAGE NUMBERS, PAPER
ORIENTATION, MARGINS AND PROPORTIONS, ETC.
27. USE THE BROWSER BASIC COMMANDS TO SURF THE INTERNET
28. CREATE AND ACTIVATE MY E-MAIL ACCOUNT (E.G., YAHOO, GMAIL,
ETC.)
29. COMPOSE, SEND, RECEIVE, REPLY TO AND FORWARD E-MAIL
MESSAGES
30. ATTACH/REMOVE DOCUMENTS TO/FROM E-MAIL MESSAGES
31. UNDERSTAND AND APPLY BASIC EMAIL ETIQUETTES
32. USE SEARCH ENGINES TO LOCATE DESIRED INFORMATION FROM THE
INTERNET
33. DOWNLOAD AND SAVE FILES FROM WEB (E.G., TEXT, GRAPHIC, PDF)
34. UNDERSTAND THAT COPYRIGHT RESTRICTIONS APPLY TO COMPUTER
SOFTWARE AND INTERNET DOCUMENTS

B. ICT Integration to teaching-learning process.

 Computer Literacy Survey
Page 2 of 3

35. How is ICT taught to classes in your school? Yes No

ICT is taught as a separate subject
ICT is integrated in my subject because I choose to do so
ICT is integrated in my subject because of curriculum requirements
ICT is integrated in several subjects
36. Which conditions do you have access in your classes? Yes No
Desktop computer without internet access
Non-internet-connected laptop, tablet PC, netbook or notebook computer
Desktop computer with internet access
Internet-connected laptop, tablet PC, netbook or notebook computer
E-reader (a device to read books and newspapers on screen)
Mobile phone provided by the school
Interactive whiteboard
Digital camera or camcorder
Computer laboratory
37. Are the students allowed to use the personally owned devices listed below at school for learning? Yes No
Laptop, tablet, netbook, notebook
Mobile or Smartphone

C. Frequency of use of the following applications (Please put a tick mark in the appropriate column)
Application Almost 3 – 4 times a 1 – 2 times a 1 – 2 times a Rarely Never/
Everyday week week month Do not know
35. Word processing
36. Spreadsheet
37. E-mail
38. World Wide Web/Internet
39. Database
40. Graphics
41. Multimedia (audio & video)
42. Social Media (Facebook, Twitter, etc.)
43. Computer games
Attitudes towards computers (Please put a tick mark in the appropriate column)
Personal Attitude Strongly Agree Neutral Disagree Strongly
Agree Disagree
44. I enjoy using computers.
45. I feel comfortable using computers.
46. I am willing to learn more about computers.
47. I think that computers are difficult to use.
48. I feel threatened when others talk about computers.
49. I believe that it is important for me to learn how to use computers.
50. I think that my teaching can be improved by using computers.
51. I would like to use computers in the classroom.
52. I access available online resources for lesson planning/preparation
53. I communicate/collaborate online with teachers form other schools to
benchmark on their best teaching practices
54. I utilize DCP resources in teaching -learning process
55. The following factors affect the use of computers in my work (Place a tick mark/s that best apply)
 Limited computer time  Limited facilities/old hardware

 Limited access to the internet  Limited knowledge of computers

 Lack of computer skill  Lack of support of management

 Others (please specify):

II. ENABLERS. Conditions/factors present or absent in your school.

Statement Strongly Agree Neutral Disagre Strongly
Agree e Disagree
56. Our School Administrator fully supports DCP Implementation
57. Our ICT/Computer Laboratory is well equipped and is up & running
58. We can freely conduct our class inside the ICT/Computer Lab if we book/reserve a
schedule with the ICT Coordinator
59. Teachers always look forward to utilize our DCP Package in teaching-learning
60. Our ICT/Computer Laboratory is conducive to learning
61. Our computers in the computer laboratory are well-maintained and fully functional
62. When computer peripherals (e.g. mouse, keyboard, etc.) get damaged, they are replaced
right away
 Computer Literacy Survey
Page 3 of 3

III. ACTIVITIES. Please rate how your school does the following activities to deliver the services of DCP day-to-day.
Statement Always Often Sometim Seldom Never
es
63. Conduct ICT Seminars to enhance our computing skills
64. Conduct trainings/workshops on ICT integration
65. Require teachers to utilize DCP resources in teaching-learning process
66. Provide students opportunities to learn ICT through TLE subject offering
67. Expose students to ICT through field immersions to ICT centers/fairs
68. Send students to ICT Olympiad/Competitions
69. Form a club for students to foster interest with ICT
70. Conduct friendly competitions among teachers with ICT games/activities
71. Encourage teachers to maximize usage of the ICT equipment in the laboratory

IV. COMPUTER KNOWLEDGE TEST. The following questions cover general areas of computer knowledge. You may skip item/items
that you don’t know the answer/s. Please attempt to answer them without asking others or referring to books. Please choose the best
answer for each question and encircle the letter corresponding your answer.

72. What is a folder?

a. A document on a disk
b. A window on a desktop
c. A shortcut to a file
d. A collection of files grouped together
73. How much information fits on a CD and a DVD?
a. 640KB and 1.4MB respectively
b. 1.4MB and 670MB respectively
c. 670MB and 4.7GB respectively
d. 4.7GB and 6.4TB respectively
74. What kind of program is used to edit a GIF file or a JPEG file?
a. A word processing program
b. A graphic program
c. An audio program
d. A video program
75. What is the main brain of the computer?
a. CPU
b. LAN
c. RAM
d. ROM
76. What is the main function of a server in a networked environment?
a. The server compiles information on the Internet.
b. The server controls access to networked computers.
c. The server saves files in HTML format.
d. The server creates email messages and Web pages.
77. What is the keyboard shortcut key for COPY and PASTE?
a. Ctrl + Alt + Del
b. Ctrl + A and Ctrl + Tab
c. Ctrl + C and Ctrl + V
d. Ctrl + C and Ctrl + P
78. Which one is not a Web search engine?
a. Google
b. Yahoo
c. Bing
d. Firefox
78. Which one is not an output device?
a. Speaker
b. Keyboard
c. Monitor
d. Printer
79. What is a URL?
a. An email address
b. A title of a Web site
c. An address of a Web page
d. A name of a Web browser
80. Which of the following is considered to be poor e-mail etiquette?
a. Keeping messages concise
b. Keeping download size to a minimum
c. Using the BCC field when sending bulk email
d. Using lots of capital letters to emphasize words