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  • Quesnnaire For Bank Marketing Update

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    priash
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    This document contains a 10 question survey about a customer's satisfaction regarding their bank. The survey asks about the customer's demographics, length of time as a customer, how informed they feel about new products, the convenience of the branch location, employee assistance, awareness of fees and facilities, and knowledge of the bank's latest offerings. Respondents are asked to rate their level of agreement on a scale from strongly disagree to strongly agree.

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    Quesnnaire for Bank Marketing Update

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    This document contains a 10 question survey about a customer's satisfaction regarding their bank. The survey asks about the customer's demographics, length of time as a customer, how informed they feel about new products, the convenience of the branch location, employee assistance, awareness of fees and facilities, and knowledge of the bank's latest offerings. Respondents are asked to rate their level of agreement on a scale from strongly disagree to strongly agree.

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    © All Rights Reserved
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    3 views1 page

    Quesnnaire For Bank Marketing Update

    Uploaded by

    priash
    This document contains a 10 question survey about a customer's satisfaction regarding their bank. The survey asks about the customer's demographics, length of time as a customer, how informed they feel about new products, the convenience of the branch location, employee assistance, awareness of fees and facilities, and knowledge of the bank's latest offerings. Respondents are asked to rate their level of agreement on a scale from strongly disagree to strongly agree.

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    © All Rights Reserved
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    of 1

    Customer Satisfaction Regarding Bank Marketing

    Name: Age: Gender: Male Female

    (a) Student (b) Job Holder


    1 Profession (c) Businessman/ Businesswoman (d) Professional
    (e) Others
    A) More than 5 years B) 3 – 5 years C) 1 – 2 years D)
    2 How long have you been a customer of your Bank? Less than 1 year

    Do you less visit to the bank due to less knowledge


    3 Strongly Disagree Neutral Agree Strongly
    about products?
    Disagree Agree
    Does the advertisement by the bank give you any
    4 idea regarding the various bank products facilities Strongly Disagree Neutral Agree Strongly
    provided by them? Disagree Agree

    Does your bank give you timely updates about new


    5 Strongly Disagree Neutral Agree Strongly
    relevant products launched by it? Disagree Agree

    Is the bank process less time to take special requests


    6 Disagree Neutral Agree Strongly
    like cash credit, overdraft etc.? Strongly
    Disagree Agree

    Is this branch location convenient to you?


    7 Strongly Disagree Neutral Agree Strongly
    Disagree Agree

    Are the bank employees ready to provide


    Strongly Disagree Neutral Agree Strongly
    8 information about the product and services when Disagree Agree

    asked?

    Are you aware about your bank products charges


    9 and facilities? Disagree Neutral Agree Strongly
    Strongly
    Disagree Agree

    Are you aware about latest physical evidence of


    10 your bank?
    Strongly Disagree Neutral Agree Strongly
    Disagree Agree

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