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Part II : COMPENTENCIES AND OBSERVED BEHAVIOR BASED ON OUR CORE VALUES

RATINGS:

1. Outstanding (5 points)
Good performance results with contributions over and above job scope.

2. Above Satisfactory (4 points)


Generally achieved all performance standards and perform better than expected in certain areas.

3. Average to Satisfactory (3 points)


Meets most performance standards and perform assigned scope at average level.

4. Needs Improvements (2 points)


Accomplishment in some key areas is below the established goals and performance standards.
Performance at this level requires a formal improvement program within a stated period of time.

5. Unacceptable (1 point)
Performance and goal accomplishment are consistently below an acceptable level. Decision to be
made as not suitable for job or a specific improvement program must be developed to improve
performance to an acceptable level within a stated period of time.

INSTRUCTION: Please indicate your rating by circling the score intended.

A. RESPONSIBILITY
We take responsibility for our decisions and actions. We are in control. We are accountable .

Observations
Accountability: Honest and fully accountable for own action. Admits his/her
mistakes readily and does not give excuses or blames someone else. Execute 5 4 3 2 1
measures to correct mistake made.
Sense of Ownership: Assumed responsibility to achieve desired results and
5 4 3 2 1
generally make things happen.
Planning & Organization: Prioritize work duties and develop effective action
5 4 3 2 1
plans and good time management. Avoid accumulation of backlog work.
Creativity and Innovation: A general concern for making things better. Like,
5 4 3 2 1
changing processes or creating more effective processes, products and ideas.
Resourcefulness: Optimize usage of resources in a systematic way. Lead cost
5 4 3 2 1
& wastage reduction program.
Punctuality and Attendance: Always punctual and has a good attendance
5 4 3 2 1
record.
Risk Taking: Being prepared to bend some rules and take risks in order to
5 4 3 2 1
make things better.
SCORE: _______________

B. INTEGRITY
We uphold integrity in all that we say and do. We practice fair business ethics. We strive for trustworthiness.

Observations
Compliance to Policies: Ensure self and team full compliance with company’s
5 4 3 2 1
policies and procedures.
Self-Discipline: Display strong ethical standards with full compliance on
5 4 3 2 1
company values.
Open Mindedness: Receptive to new ideas and in accepting constructive
5 4 3 2 1
criticism.
Honesty: Truthful, upright and conscientious in the discharge of her/his
functions, in the handling of company funds and properties, and in dealing 5 4 3 2 1
with fellow employees.
SCORE: _______________

HRAD/PART2PerformanceAppraisal/RAfalla/2019 Page 1 of 3
C. EXCELLENCE
We give our best to deliver the best results. We continuously innovate and take risks to be better at what we do.

Observations
Quality of Work: Careful and dependable in carrying out duties and
responsibilities. Produce accurate and thorough work result. Seldom make 5 4 3 2 1
mistakes.
Efficiency: Fast and maintains a consistency high level of output. Usually
5 4 3 2 1
does more than is required.
Job Knowledge: Demonstrates technical expertise in his/her area of
5 4 3 2 1
specialization.
Decision Making: Always demonstrate well-reasoned and timely decision.
5 4 3 2 1
Ability to cope up with situations effectively.
Continuous Improvement: Willingness to learn and makes effort to improve
5 4 3 2 1
performance all the time.
Strategic Leadership: Contribute actively to the shaping and implementation
of the company’s strategies and tactics. Have the big picture in mind when 5 4 3 2 1
making decisions.
Sense of Urgency: Act promptly, decisively and without delay. Avoid sitting
back, watching and waiting others to make things happen sitting back. Things 5 4 3 2 1
don’t happen by watching or waiting for others.
Attention to Detail: Ability to work better, to be more effective and to
5 4 3 2 1
minimize the risk of errors. Care about doing things properly.
Critical Thinking: Innate ability to make correct assumptions and conclusions.
5 4 3 2 1
Ability to discriminate between strong and weak arguments.
Business Awareness: Has clear understanding of work procedures and
5 4 3 2 1
methods relevant to the job. Keeps current about industry practice.
SCORE: _______________

D. ONE TEAM (LEADERSHIP)


We uphold team spirit. We are all accountable for a high-performing team.

Observations
Team Discipline: Always carries out instructions of leaders readily and
5 4 3 2 1
promptly.
Leadership and Management: Ability to influences and encourage team
5 4 3 2 1
members to improve performance and achieve desired objectives.
Team work: Builds effective and harmonious relationship. Create an
environment that foster camaraderie and collaboration to support 5 4 3 2 1
department objective.
Effective Communication: Communicate in a clear and concise manner to
5 4 3 2 1
achieve full understanding.
People Developer: Recognizing individual’s uniqueness and create
5 4 3 2 1
environment that promotes application of learning to the job.
Helpfulness: Always quick to offer assistance voluntarily. 5 4 3 2 1
Supervision and Delegation: Able to connect with staff to gain support and
commitment. Empowers teammates/subordinates by assigning responsibility
5 4 3 2 1
and authority to them in order to complete the task at hand but still retain
the overall responsibility for its success.
Interpersonal Sensitivity: Very courteous in dealing with
5 4 3 2 1
colleagues/customers. Generally sensitive and caring to others.
SCORE: _______________

E. RESPECT
We respect our organization and the people we work with. We celebrate and promote diversity. We empower one another.

Observations
Mutual Trust and Confidence: Develops mutual trust and confidence among
5 4 3 2 1
colleagues and leaders in the organization.
Listening: Demonstrate active listening skills seeking to understand before
5 4 3 2 1
making judgment/point of view.
Service Leadership: Willingness to support the greater good even if it means
temporarily sacrificing oneself or ideas. Understands the concept of learning 5 4 3 2 1
by helping others.
Dependability: Can be relied upon to complete a task and keeps
5 4 3 2 1
commitments.
SCORE: _______________

HRAD/PART2PerformanceAppraisal/RAfalla/2019 Page 2 of 3
F. POSITIVITY AT WORK
We maintain a positive and proactive attitude while at work. We encourage a happy, highly engaging and high-performing
workplace. We address our challenges with a positive mindset.

Observations
Emotional Intelligence: Ability to express point of views in constructive
5 4 3 2 1
manner taking into consideration of other party’s feeling.
Problem Solving: Identify root causes, develop and execute improved methods
5 4 3 2 1
and procedures or processes.
Initiative: Takes initiative and does not wait to be told what to do even with
5 4 3 2 1
minimal supervision.
Stress Tolerance: Ability to stay calm and composed when faced with
5 4 3 2 1
difficulties while doing his/her job.
Flexibility/Adaptability: Ability to respond flexibly to different people and
5 4 3 2 1
situations. Willingness to adapt if there is a good reason for doing so.
SCORE: _______________
PART II TOTAL SCORE
a. Responsibility ________________
b. Excellence ________________
c. Integrity ________________
d. One team (Leadership) ________________
e. Respect ________________
f. Positivity at Work ________________
Total Point Score on Behavioral Competencies: _____________
Divide by No. of Entries (38) _____________
Average Point Scores _____________
Multiply by Weight (30%) _____________
Weighted Average Score _____________

===========================================================================================
SUMMARY OF RATINGS: Overall Weighted
Scores
Part I: (70%)
Part II: (30%)
GRAND TOTAL Numerical:

Adjectival Rating:

APPRAISER’S ADDITIONAL COMMENT: __________________________________________________________


___________________________________________________________________________________________

EMPLOYEE’S CONFIRMATION AND COMMENTS :__________________________________________________


___________________________________________________________________________________________

_____________________ _______________ _____________________


Employee’s Name Signature Date

RECOMMENDATIONS (to be completed by Immediate Superior and Next Higher Superior)

Regularization Promotion, to: _______________________ Others: _________________________

Appraised by: ____________________________ Approved by: ________________________________


Immediate Superior/Signature Next Higher Superior/ Date

For HR DEPARTMENT’S USE

Date Received: Received By: _______________________

HRAD/PART2PerformanceAppraisal/RAfalla/2019 Page 3 of 3

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