PREPARATION 1 2 3

I. PREPARATION
1. Get all items
2. Get assignment sheet from the housekeeping control desk
3. Clean trolley: wipe all areas using a wiping cloth designated for wiping.
4. Collect the needed stocks from the pantry
5. Record all the needed items loaded on the cart on the room assignment
PROCEDURES
1. Start stacking from the bottom shelf, which is intended for bed linens like, sheets, top
sheets, and pillow case. Arrange neatly
2. Stack at the middle shelf the bathroom ;linens like bath towel, face towel and hand towel.
3. Place on top of the shelf all the amenities and bathroom supplies. Arrange neatly
4. Stack the hand caddy with cleaning supplies starting from all-purpose cleaner, glass
cleaner, dusting solution, and bowl brush. Next, the color-coded cloth and sponge, then
finally the glass wiper.
5. Place the hand caddy on the base of trolley below the garbage bag and linen bag located at
the right side of the trolley. Place trach bag on the left side of the trolley.
6. Position vacuum and sweeping equipment on one side of the trolley.
TOTAL
AVERAGE SCORE
RUBRICS IN LOADING THE TROLLEY

RUBRICS to evaluate students role play

CRITERIA 1 2 3
1. Role was played in a convincing, consistent manner
2. Role-play was well prepared and organized.
3. Purpose of the role-play is clearly established and effectively
4. Role-play captured and maintained audience interest
TOTAL
AVERAGE
CRITERIA 1 2 3
1. Role was played in a convincing, consistent manner
2. Role-play was well prepared and organized.
3. Purpose of the role-play is clearly established and effectively
4. Role-play captured and maintained audience interest
TOTAL
AVERAGE
CRITERIA 1 2 3
1. Role was played in a convincing, consistent manner
2. Role-play was well prepared and organized.
3. Purpose of the role-play is clearly established and effectively
4. Role-play captured and maintained audience interest
TOTAL
AVERAGE
CRITERIA 1 2 3
1. Wear PPE
2. Door opens easily and quietly.
3. Light switches work properly
4. Collected all used bath towels and hand towels ;placed them in soiled bag
5. Empty the trash cans.
6. Flush the toilet 3 times; put toilet bowl cleaner close the bowl.
7. Clean top down
8. Clean from farthest point
9. Clean the bath walls
10. Clean the mirror
11. Cleaned the shower, lavatory, faucets
12. Cleaned the cabinet
13. Disinfected inside the toilet bowl
14. Disinfected inside the toilet bowl
15. Cleaned the floor of the bathroom
16. Replenished the supplies and amenities inside the bathroom
17. Take one last look all over the toilet and bathroom before leaving.
TOTAL SCORE
AVERAGE SCORE
CRITERIA in cleaning the bathroom

CRITERIA IN CLEANING GUEST ROOM

PROCEDURES 1 2 3
1. Knock 2 times using knuckles of the hand and say 3 times
2. Open the door easily and quietly.
3. Turn on the switch to check whether the lights are functioning properly.
4. Checked the air condition, tv , telephone refrigerator and etc
5. Draw back curtains or draperies to allow light to come in.
6. Empty all waste bins
7. Wipe trash bins, place trash bags in the trash bin, and put
8. Collect soiled linen and place it in the soiled linen bag
9. Cleaned from top down; farthest point out
10. Cleaned the air condition
11. Clean the walls, cabinet
12. Cleaned tables chairs under the mattress
13. Cleaned the floor
 CRIETERIA IN MAKING UP BED

PROCEDURES
1. Pull away the bed from the headboard one knee bend
2. Applied the bed pad from the head board using butterfly throw
3. Applied the 1st line from the head board, using butterfly throw; locate the center fold ;tack in
45 angle
4. Applied the 2nd linen wrong side up position line from the head board, using butterfly throw;
locate the center fold ;tack in 45 angle
5. Applied the woolen blanket from the head board, using butterfly throw; locate the center
fold ; from the edge measure 12”.
6. Applied the 3rd linen from the head board, using butterfly throw; locate the center fold ; fold
the top sheet at the head of the bed over the blanket and fold the blanket and top sheet
once again.
7. Ensure that the blanket and the top sheet are tucked uniformly under the mattress on both
sides and the corers at the foot of the bed are mitered.
8. Applied bed cover properly by placing it in the center of the mattress.
9. Insert pillow to pillow case by dividing the pillow at the center and insert.
10. Push the bed back towards the headboard and making sure that is aligned.
11. Applied air freshener
12. Close the curtains down
13. Give final look before closing the door

CRITERIA IN CLEANING THE PUBLIC AREA

PROCEDURES
1. Wear PPE
2. Prepare the tools and equipment in cleaning the public area.
3. Public area are free from any hazards.
4. Cleaned start from furthest point and top down
5. Plants are properly arranged
6. Public area neat and cleaned
7. One way in cleaning the public area
TOTAL
AVERAGE