DOC.

TITLE :

TRAINING, AWARENESS AND

COMPETENCE PROCESS FLOW
REVISION HISTORY
DCF NO. 007-13 REVISION DETAILS PREPARED BY M. Soriano

REVISION NO. 0 REVIEWED BY M. Abundo

Newly established based on ISO
REVISION DATE - APPROVED BY L. Buenaventura
9001:2008 Standard
PAGE NO. 1 of 6 EFFECT. DATE April 1, 2013

1. PURPOSE

1.1 To promote continual improvement and development of all BKEPI personnel through high quality standard of
education and training.
1.2 To enhance the knowledge and skills of each personnel on the assigned task
1.3 Identify and answer the individual training needs and requirements and to prioritize training according to its
importance and necessity

2. SCOPE

2.1 This procedures covers all training activities related to quality system

3. DEFINITION OF TERMS

3.1 Training
3.1.1 Practical instruction, a course of physical exercises.
3.2 Internal Training
3.2.1 Training conducted by qualified trainer of BKEPI
3.3 In-House Training
3.3.1 Trainer came from a training institution inside BKEPI
3.4 External Training
3.4.1 Training given by a training institution outside BKEPI
3.5 Awareness
3.5.1 Realizing having knowledge; conscious
3.6 Refresher Course
3.6.1 Annual training given to all BKEPI employees to invigorate their minds regarding the Quality Management
System established in BKEPI
3.7 Competence
3.7.1 Demostrated ability to apply knowledge, skills and experience.
3.8 Effectiveness
3.8.1 Extent to which planned activities are realized and planned results achieved.
3.9 Examination
3.9.1 A set of written or oral questions designed as a test of knowledge; the formal questioning of witness on oath.
3.10 Evaluation
3.10.1 To determine the value of; to assess.
3.11 Organization
3.11.1 Group of people and facilities with an arrangement of responsibilities, authorities and relationships.
3.12 External Training
3.12.1 Training which can be acquired from outside training institute for skills upgrading and advancement
3.13 Record
3.13.1 Document stating results achieved or providing evidence of activities performed.
3.14 Type of Competency Level
3.1.4.1 Skilled - are those Operator/Inspector who are knowledgeable of all of process in Production
3.1.4.2 Semi-Skilled - are those Operator/Inspector who are knowledgeable at least one (1) or more

DOC.NO.
DOC. NO.: :BK-2-APF-002-00
BK-2-APF-002-00
ELECTRONICS PHILS., INC.
"THIS DOCUMENT IS NOT CONSIDERED OFFICIAL UNLESS OTHERWISE STAMPED WITH MASTER COPY"
DOC. TITLE :

TRAINING, AWARENESS AND

COMPETENCE PROCESS FLOW
REVISION HISTORY
DCF NO. 007-13 REVISION DETAILS PREPARED BY M. Soriano

REVISION NO. 0 REVIEWED BY M. Abundo

Newly established based on ISO
REVISION DATE - APPROVED BY L. Buenaventura
9001:2008 Standard
PAGE NO. 2 of 6 EFFECT. DATE April 1, 2013

4. Attachment

4.1 Training Attendance : BK-L4-QMRF-009-00

4.2 Training Records : BK-L4-QMRF-010-00
4.3 Individual Training Plan : BK-L4-QMRF-011-00
4.4 Company Wide Training Program : BK-L4-QMRF-012-00
4.5 Training Feedback Qestionnaire : BK-L4-QMRF-013-00
4.6 Trainee Evaluation Sheet : BK-L4-QMRF-014-00
4.7 Training Information Sheet : BK-L4-QMRF-015-00
4.8 Training/Memo Request : BK-L4-QMRF-016-00
4.9 Competency Assessment Record : BK-L4-QMRF-017-00

5. Process Flow Legend

Start
Primitive to Decision
call control

Off-page
Procedure
reference Title Note box

On-page
reference
Decision

Docu Annotation
Message ment
from
user
Divided Message
Primitive event to user
from call
control

Multi
document
Dynamic Lin-curve
Connector connector

ELECTRONICS PHILS., INC. DOC.NO.

DOC. NO.: :BK-2-APF-002-00
BK-2-APF-002-00
"THIS DOCUMENT IS NOT CONSIDERED OFFICIAL UNLESS OTHERWISE STAMPED WITH MASTER COPY"
DOC. TITLE :

TRAINING, AWARENESS AND

COMPETENCE PROCESS FLOW
REVISION HISTORY
DCF NO. 007-13 REVISION DETAILS PREPARED BY M. Soriano

REVISION NO. 0 REVIEWED BY M. Abundo

Newly established based on ISO
REVISION DATE - APPROVED BY L. Buenaventura
9001:2008 Standard
PAGE NO. 3 of 6 EFFECT. DATE April 1, 2013

For Newly Hired Employee

Start

Received a Manpower
duly Received Training Endorsement
Form
approved Endorsement
training
endorsement
form from HR Inform the
Responsible: Schedule the Trainee & the Trainee Training
HR Trainer for the Checklist
Training/ Re-
re-scheduled
Schedule of training
Training Responsible:
Handouts & N Training
Materials Request Letter & Section
Training
Training Memo/
Module Approved? Request
Applicable for
Title

Trainer’s Note: If the personnel

Is urgently needed in
Production
Availability Y Employee: Training
the dept./section,
prepare a “request Sect. shall distribute
letter”address to Checklist to concern
Seek the approval Training Memo/ Training Coordina-
Prepare the dept./section
of MR/DMR & Gen. Request Tor/HR w/ the appro- And shall be verify
Training Materials Mgr. val of QMR/DMR &
noted by the
the compliance
Inform the Responsible:
Managing Director within 5 days
Trainee & Training Section
Responsible:
Trainers about Responsible:
the training to be Spvr./Staff/L.Leaders
Spvr., Line Leader &
conducted Training Section
Responsible:
Conduct Training
Training Section

Conduct
Company Conduct written
Written examination
Orientation and
QMS Awareness
Examination after the
Responsible: orientation to
Assigned Trainer ensure that the
newly hired
N
employee
comprehend to The newly hired Title

Passed? the Theoretical employees that did Note: Any problem

Training not undergo that will occur while
Attendance Training
orientation on the the trainee is in the
conducted
process shall be custody of the
Y immediate superior,
strictly monitor and
Training Section will
supervise by not be responsible
Issuance of Ti tle
Immediate Superior for this.
If the employee Individual Training Note: Key Responsible: Responsible: Dept
Personnel Dept./Section/ /SectionSpvr.and or
failed in the Plan shall only
written Supervison and or Line.Leaders
accomplished
examination he/ Individual
L. Leader
she shall be Training Plan
given a chance to and identify
On The Job Training needs
take the practical for one mth.
examination after Training
Related to his/
one month to Her\ job
cope up w/ the
evaluation Based on
Responsible: Trainee Training
Traiing Officer, Checklist Issue a develop The trainer/immediate
Trainer & Responsible: Individual
Upon accetance of
superior shall ensure that
Immediate Supevisor/Line Training Plan Individual Training
the employee undergoing
Superior Leader appropriate on Plan the assigned training will be educated
their respective trainer or immediate according to the Individual
position level to superior shall start Training Plan and Job
provide the On-the-Job- Description
guidelines to the Responsible: Trainer/
Examination Individual Training
Template Training Plan trainer/immediate Immediate Superior
Responsible:
superior
Trainer & Immediate
Responsible:
Superior
Traiing Officer
Individual
Trainee Training
Training Plan &
Checklist A
Job Description

ELECTRONICS PHILS., INC. DOC.NO.

DOC. NO.: :BK-2-APF-002-00
BK-2-APF-002-00
"THIS DOCUMENT IS NOT CONSIDERED OFFICIAL UNLESS OTHERWISE STAMPED WITH MASTER COPY"
DOC. TITLE :

TRAINING, AWARENESS AND

COMPETENCE PROCESS FLOW
REVISION HISTORY
DCF NO. 007-13 REVISION DETAILS PREPARED BY M. Soriano

REVISION NO. 0 REVIEWED BY M. Abundo

Newly established based on ISO
REVISION DATE - APPROVED BY L. Buenaventura
9001:2008 Standard
PAGE NO. 4 of 6 EFFECT. DATE April 1, 2013
For Existing/Regular Employee

Competency Training for Key Personnel

A Start

Identify the
The training needs Competence
employee(Operat through Based
or) will be Evaluation of the Identify Training Performance
required to wear Issue Training ID competence of Needs Evaluation Form
After 1 mth.
TRAINEE ID people to
Trainer/
while still in perform define
Immediate
training activities
Superior shall Tabulation Sheet
Responsible: Responsible:
receive Training Tabulation of
Training Officer& Administration
Issue Training Information Identified Training
OJT Employee
Information Sheet for the
schedule of
Tabulate/
Practical
review result/ Prepare annual
Examination to
activities from training program
Training Record qualify the
the evaluation
Prepare Annual
Evaluate the trainee to Training Program and seek
of approval of
Trainees continue the
competence General Manager
contract for the
for the Responsible:
Apprenticeship
preparation of Training Section
Evaluate the Program
Annual
trainees as to: Responsible: N
Training
Written Exam, 75% and above will Training Officer
Program
Practical Exam, be the passing rate Responsible: Approved? Company Wide
Job Behavior, to continue his/her Training Training
Productivity & services Section / Program
Punctuality Responsible: Training
Responsible: Trainee Committee
Trainer/
Training Y
Information
Immediate Sheet Prepare Revision
Superior & Individual Prepare Individual of Training
Admin. Mgr. Training Plan Training Plan Program
and record the
identified
training need
Tit le

Issue Sticker Note:

Training Badge Responsible:
Provision:
Evaluation Sheet In case of failure Training Revise
In evaluation Section Training
Distribution
Result the Admin.
Manager shall
Program.
Have the final Training that
Approval. Individual was not a
Training Plan
part of the
Prepare Training annual
Materials training
progrma is
Distribute subject for
All trainees that controlled
qualify in the
the approval
copy of
evaluation will Company of the Gen.
receive sticker
Maintain & Update Modules/ Mgr.
Wide Training
badge Training Records Program to
Handouts
Responsible: concern dept./
The training If In-house
Training section
records of training will be
Section Responsible:
employee is conducted, shall
required to Training ask the Trainer
maintain and Section from the Training
update Institution to
Responsible: send the copy of
Training Section Prepare all modules or hand-
Certificate/ paraphernalia for outs prior to
Sticker Badge & other needed training and the training
materials for the
venue where the schedule(if they
training
training shall be will be providing)
Training
Attendance conduct section
Sheet Responsible: Responsible:
Projector , Training Section Training Officer
Training Record
Hand-Outs

ELECTRONICS PHILS., INC. DOC.NO.

DOC. NO.: :BK-2-APF-002-00
BK-2-APF-002-00
"THIS DOCUMENT IS NOT CONSIDERED OFFICIAL UNLESS OTHERWISE STAMPED WITH MASTER COPY"
DOC. TITLE :

TRAINING, AWARENESS AND

COMPETENCE PROCESS FLOW
REVISION HISTORY
DCF NO. 007-13 REVISION DETAILS PREPARED BY M. Soriano

REVISION NO. 0 REVIEWED BY M. Abundo

Newly established based on ISO
REVISION DATE - APPROVED BY L. Buenaventura
9001:2008 Standard
PAGE NO. 5 of 6 EFFECT. DATE April 1, 2013

For Existing/Regular Employee Competency Training for

Skilled/Semi Skilled
Competency Training for Key Personnel Operator/Inspector

B Start

Training
Attendance Received request
Conduct Training
from concern dept. Training Request
& Competency
and update
Received request Assessment
Competency Record
Assessment based
on request letter
Conduct written Responsible:
examination Training Section
Conduct Training after the training Practical
Conduct Practical Examination
to ensure the
training
Conduct Practical Exam
Examination to
conducted are
concerned
comprehend to
Written Operator/
Examination/
the theoretical
Inspector. A
Module training
passing marked Inform dept.
Responsible: N
of 25% shall be head of the
Training Section
obtained.
Passed status based
Responsible:
Training Section on examination
conducted
If the employee
failed in the Y
written exam, he/ Conduct re-
she shall be Competency Update the training to
After 3 mths. passed the Assessmen Competency concern
Head/Spvr. shall practical Record
Assessment Operator/
receive Trainin g Training
exam,Job Information Record Inspector
Information Sht.
For the schedule
Behaviour & Job Sheet
of Practical Performance
Update training
Exam. To after 3 mths to
record for Module/
determine the cope up w/ the Update training
Operator/ Examination
effectiveness of evaluation Inspector who record Result
the training Responsible: passed the
conducted Training Section evaluation
Responsible: through
Training Section/ practical Tit le

Head/Spvr. examination Note:

Responsible: Provision: In case
Evaluate the Training Section Failed again, the
Evaluate the Concern dept.
Training Shall request for
Practical Exam/
Trainee as to Training Record
Re-qualification
Written Exam,
Evaluate the After 3 months.
Practical Exam,
training Training
Job Behavior &
conducted to Section
Job Performance Training
Feedback determine how
85% and above
Questionnaire the participants
will be the
comprehend with
passing rate of
the topic
training Issue Sticker
Responsible:
evaluation Badge to Issue Sticker Sticker Badge
Trainees/
Responsible: qualified Badge
Participants
Training Section/ N Operator/
Head/Spvr. Inspector
Responsible:
Effective? Investigation Training Section
Performance
indicator can be Title

the basis for Note: Provision :

determining the
effectiveness of
the training
conducted
Responsible:
Training Section/
Concerned Dept.
If the Operator / Ins-
Y Pector are NEW in
Process but the
Dept. head required
Identify Another Report to Him/her for training,
Training Needs DMR/QMR He/she shall under-
Go theoretical train-
Ing/written exam &
1 mth OJT for prac-
Investigation
Tical examination.
shall be
Title

Note: conducted &

Competency Refresher course
report to DMR/
Evaluation Form Shall give to all
employees as need QMR the result
arises. of investigation
Responsible: for
Training recommendation
Section Responsible:
Training Section

ELECTRONICS PHILS., INC. DOC.NO.

DOC. NO.: :BK-2-APF-002-00
BK-2-APF-002-00
"THIS DOCUMENT IS NOT CONSIDERED OFFICIAL UNLESS OTHERWISE STAMPED WITH MASTER COPY"
DOC. TITLE :

TRAINING, AWARENESS AND

COMPETENCE PROCESS FLOW
REVISION HISTORY
DCF NO. 007-13 REVISION DETAILS PREPARED BY M. Soriano

REVISION NO. 0 REVIEWED BY M. Abundo

Newly established based on ISO
REVISION DATE - APPROVED BY L. Buenaventura
9001:2008 Standard
PAGE NO. 6 of 6 EFFECT. DATE April 1, 2013

External Training

Start C

Inquire Training
Schedule from Inquire/Received Conduct echo
Proposal Letter/ Training Feedback
Training Institution Training In case echo training Questionnaire
Invitation Letter
or received training shall be
Schedule / Training
Training Invitation conducted, this
Invitation will be subject Materials
Responsible:
Training Section/ for the approval
Admin. Responsible: Assess Training Modules
Training Memo/ QMR/ Gen. Effectiveness
Request for Request Manager
Prepare training Approval
request memo &
submit it to QMR/
DMR & GM for Determine
approval competency level
N
Responsible:
Training Section/ Approved? Filed
QMR/DMR/GM.

Y If in case
training
request
Once the not
request
Inform the
approved
approved, Schedule filed the
inform the Proposal
schedule to Letter/
concern Invitation
personnel Letter for
Responsible: reference.
Training Section Attend Training Responsib
le:
Training
Training Mermo/ Section
Proposal/
Invitation Letter

Proposal/
Invitation Letter
Representative
of the BKEPI
shall attend the Evaluate the
approved Training
training BKEPI Training
Responsible: Feedback
Trainee Questionnaire
Form shall bring
by the BKEPI
Representative(s
Training )on the last day
Feedback of training to
Questionnaire evaluate the
Report the training
conducted
Training Obtained
Responsible:
Trainee
Report the result
of evaluated Filed Training
training to QMR N Modules
Responsible: Eco Responsible:
Trainee Training? Training
Officer

Training Report Determine the

Training if it can
be run on Echo
Training
Y Responsible:
C Training
Committee

ELECTRONICS PHILS., INC. DOC.NO.

DOC. NO.: :BK-2-APF-002-00
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