[Escriba aquí]

BUSINESS MEETING WORKSHOP

YOU LEARN

ALEXANDER VERGARA RIASCOS

TECHNOLOGICAL TRAINING IN LOGISTICS MANAGEMENT

FILE 2282394

INSTRUCTOR

DAYANA GONZALEZ DEVIA

MAGDALENA CLPE FORMACI LOGISTICS AND ECOTOURISTIC PROMOTION

CENTER
[Escriba aquí]

Business meeting workshop In a working setting, to be able to speak in a second

language, English in particular, is a must. It allows to manage technical processes
and opens up new business opportunities. This is the reason why, this time, the
training and complementary material focuses on meetings; and it gives, not only
some important meeting expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.

1. Read the following verbs. Then, write its past form:

 BEGIN BEGAN
 CLOSE CLOSED
 COMPLETE COMPLETED
 COVER COVERED
 DELIVER DELIVERED
 DEVELOD DEVELOPED
 DISCUSS DISSCUDED
 JOIN JOINED
 MOVE MOVED
 PRESENT PRESENTED
 RECEIVE RECEIVED
 STATE STATED
 VALUE VALUED
 IS WAS
[Escriba aquí]

2. The following dialogue. Then, fill in the gaps using the verbs on the previous
activity.

BUSINESS MEETING DIALOGUE

1. INTRODUCTIONS Begin the meeting with introductions with special
attention paid to newcomers.

Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to
please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.

Jack Peterson: Thank you for having me, I'm looking forward to today's
meeting. Meeting

Meeting Chairman: I'd also like to introduce Margaret Simmons who recently
WAS our team.

2. REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on to the main
topic of discussion.

Meeting Chairman: We're here today to discuss ways of improving sales in rural
market areas. First, let's go over the report from the last meeting which was
DELIVERED on June 24th. Right, Tom, over to you.
[Escriba aquí]

Alex Young: Thank you Mark. Let me just summarize the main points of the last
meeting. We CLOSED the meeting by approving the changes in our sales
reporting system BEGUN on May 30th. After briefly revising the changes that will
take place, we CLOSED on to a brainstorming session concerning after customer
support improvements
You'll find a copy of the main ideas VALUED and DEVELOPED in these sessions
in the photocopies in front of you. The meeting WAS declared COMPLETED

3. BEGINNING THE MEETING

Make sure that everyone has an agenda of the meeting and stick to it. Refer
to the agenda from time to time during the meeting to keep the discussion
on track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let's move on to today's agenda. Have you all COMPLETED a copy
of today's agenda? If you don't mind, I'd like to skip item 1 and move on to
item 2: Sales improvement in rural market areas. Jack has kindly agreed to
give us a report on this matter. Jack?

4. DISCUSSING ITEMS
Discuss items on the agenda making sure to paraphrase and clarify as you move
through the meeting

Chris Morgan: Before I begin the report, I'd like to get some ideas from you all.
How do you feel about rural sales in your sales districts? I suggest we go round the
table first to get all of your input.

Alex Young: In my opinion, we have been focusing too much on urban customers
and their needs. The way I see things, we need to return to our rural base by
developing an advertising campaign to focus on their particular needs.
[Escriba aquí]

Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want to
feel as important as our customers living in cities. I suggest we give our rural sales
teams more help with advanced customer information reporting.

Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?

Anne Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.

Chris Morgan: I don't quite follow you. What exactly do you mean?

Anne Stevenson: Well, we provide our city sales staff with database information on
all of our larger clients. We should be providing the same sort of knowledge on our
rural customers to our sales staff there.
Chris Morgan: Would you like to add anything, Tom?
Alex Young: I must admit I never thought about rural sales that way before.
Chris Morgan: Well, let me begin with this Power Point presentation (Chrispresents
his report). As you can see, we are developing new methods to reach out to our
rural customers.

Anne Stevenson: I suggest we break up into groups and discuss the ideas we've
seen DISCUSSED

5. FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and scheduling the next
meeting
[Escriba aquí]

Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave
that to another time.

Jack Peterson: Before we close, let me just summarize the main points:

 Rural customers need special help to feel m VALUED

 Our sales teams need more accurate information on our customers.
 A survey will b RECEIVED to collect data on spending habits in these areas
 The results of this survey will DELIVERED to our sales teaMs.

Meeting Chairman: Thank you very much Jack. Right, it looks as though we've the
main items Is there any other business?

Alex Young: Can we fix the next meeting, please?

Meeting Chairman: Good idea Donald. How does Friday in two weeks time sound
to everyone? Let's meet at the same time, 9 o'clock. Is that OK for everyone?
Excellent. I'd like to thank Chris for coming to our meeting today. The meeting is
COMPLETED

1. The previous dialogue doesn't include greetings at the beginning. Read the
dialogue againg and write the most appropriate greeting to start the
meeting.

Gehemen good morning, it´s a pleasure to be here for this meeting. let me start
with welcoming jack Peterson, our southwest area sales vice president. The
purpo se of this meeting is to discuss ways of improving sales in rural market
areas okay, we have a lot to cover today, so we really should get.
[Escriba aquí]

ALEXANDER: So, can I ask you a few questions about yourself?

MARIA: Sure, you can.
ALEXANDER: Where did you grow up?
MARIA: I grew up in Bogota, Colombia.
ALEXANDER: Oh! really? are you from Colombia?
MARIA: No, I'm from Ecuador, my parents moved on when I was a child
and I lived there until I finished the high school.
ALEXANDER: Really? What sports did you use to play in high school?
MARIA: Uhmmm well, I used to play soccer
ALEXANDER: Oh yeah! I like soccer I practice always I can.
MARIA: yeah, is a good exercise.
ALEXANDER: And tell me more, did you have a part time job when
you were a teenager?
MARIA: Yes, I worked in pet store
ALEXANDER: Oh, that sounds nice.
MARIA: yeah, it was very nice, because I love animals.
ALEXANDER: And what did you do after you graduation?
MARIA: Well, I traveled to Canada.
ALEXANDER: Wow! is amazing.
MARIA: Yeah! It was wonderful, I really enjoyed it.
ALEXANDER: How long were you there?
MARIA: I was there for a week.
ALEXANDER: Great! What did you do there?
MARIA: Well I visited a few places, then I went to a joki match, it was fun!
ALEXANDER: And did you like canadiense food?
MARIA: Yes, I did, but I didn't like poutine, by the way, do you want to
see my photos?
ALEXANDER: Sure!
 [Escriba aquí]

Saluda en Inglés utilizando expresiones de cortesía de acuerdo con el

momento del día

 A su/tu salud! - cheers.

 Adiós; Hasta la vista - Goodbye.

 Adios – Bye - bye.
 Bienvenido – Welcome!
 Buena suerte – Good Luck!
 Buenas noches – Good night or Night night.
 Buenas tardes – Good afternoon.
 Nice to see you - Que agradable verte