Preparing for Diagnosis – A Guide to Action for TISS ODCL MA batch 2021-23

Group - 3 - Diagnostic Model: Weisbord 6 box model

Prediagnostic Data

Key Highlights : Symptoms about employee about group-5

1. Slow Pace of learning

2. Learning Retention gap

3. Knowledge Gap

4. Shifting Focus

5. Time Management

Trends from first meeting

Client is a learning organisation who has issues as mentioned above

Review of First Prediagnostic Impressions in light of Assigned Diagnostic Model

First interaction was to dipstick the issues in hand. However, we could not arrive at a concrete
problem statement from the client and hence did not put it in assigned diagnosed model

First understanding of client’s ask: Internal/External/Technical Systems view of Group Effectiveness

Listening to the issues of the organisation, we can segment into internal view of group
effectiveness based on following: group productivity, personal need satisfaction of the members,
and the group's capacity for future cooperation.

Earliest Hunches that can guide Diagnostic Inquiry with use of the Diagnostic Model

1. What can make our client group more effective?

2. What are the Task and Interpersonal dimensions of the client as a group that we have leads
into from the prediagnostic data?

3. What aspects of Structure, Content and Process of the client group align with our Diagnostic
model?

4. What requires more explicit data as our diagnostic model informs us?
 Preparing for Diagnosis – A Guide to Action for TISS ODCL MA batch 2021-23

Consulting Group OD Consulting Primary Value OD Consulting Primary Value

Member Name Orientation (Tick one Value √) Challenge (Tick any 1 Value √)
Humanism / Actionability / Science Humanism / Actionability / Science
Humanism / Actionability / Science Humanism / Actionability / Science
Humanism / Actionability / Science Humanism / Actionability / Science
Humanism / Actionability / Science Humanism / Actionability / Science
Humanism / Actionability / Science Humanism / Actionability / Science
Optional Value Reference for Diagnosis below – but useful for Assignments 3 and 4 below

1. Rokeach’s Instrumental and Terminal Values

2. the Padilla and Hung Yoon reference on OD Values on TISSOL

Group Diagnosis Plan Summary

By the end of 30 minutes of the diagnosis round, we need data on ………

………in order to ………..

Our own learning as consultants would be useful in the following ways ……………………..
 Preparing for Diagnosis – A Guide to Action for TISS ODCL MA batch 2021-23

Diagnosis Methods-Model Matrix*

Method of Data Target Diagnosis Likely Incidental Analytic Technique –

Collection Model Element Diagnosis Model e.g. Mean score /
Elements Content Analysis
Survey/Poll
Interview 1:1
Focus Group
Discussion
Critical Incident
Interview
Any other….
*Support each chosen method with an Annexure of Method Details in the pages hereafter– e.g. Survey scale items
(statements); Interview Schedule (Potential questions to be asked) etc…

Diagnosis Time Structure

Activity Sequence / Mode – Google Meeting / Method Method 1:1 / Group

Simultaneity in Zoom / Telephone / any other Custodian Custodian
lapsed minutes - – Data
Facilitator Recorder
03 Introduction, Rapport and
Setting the Context
15

30