Scribd Logo
Upload

Welcome to Scribd!

  • Handover Template

    Uploaded by

    personal list
    36 views1 page
    This document provides a morning shift handover between associates. It includes a checklist of ongoing issues, application monitoring, alerts, incidents, changes, requests, and tasks. Any outstanding items are noted along with comments. It also includes a separate on-call handover section to document client details, issues, incident numbers, time spent, and resolution status for the on-call associate.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document provides a morning shift handover between associates. It includes a checklist of ongoing issues, application monitoring, alerts, incidents, changes, requests, and tasks. Any outstanding items are noted along with comments. It also includes a separate on-call handover section to document client details, issues, incident numbers, time spent, and resolution status for the on-call associate.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    36 views1 page

    Handover Template

    Uploaded by

    personal list
    This document provides a morning shift handover between associates. It includes a checklist of ongoing issues, application monitoring, alerts, incidents, changes, requests, and tasks. Any outstanding items are noted along with comments. It also includes a separate on-call handover section to document client details, issues, incident numbers, time spent, and resolution status for the on-call associate.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    [Shift Handover | Morning]

    Items Comments
    Associate Info
    Any On-going issues?

    Critical Application Any tech stack


    Web URL Check
    Any Monitoring Alerts? No / Yes (PAF, ZABBIX)
    Incident details INC 1 –

    INC 2 –

    INC 3 –

    Change details (Package Install) CHG 1 –


    CHG 2 –
    CHG 3 –
    Request details REQ 1 –
    REQ 2 –
    Task handover Update

    [On-Call]
     

    Items Comments
    Client ?

    What’s the issue?


    Any Incident number?
    How much time you spent?
    Issue resolved? Yes / No

    You might also like