Professional Documents
Culture Documents
2021-2022
Module 6
(Week 13)
Prepared by:
Instructor
Overview
Interaction between individuals affects every individual. Social relationships
include the interactions, which bind people together into sports teams and groups. In
this module, we will discuss the social relationships, their influence, and Goleman’s
Social Intelligence Theory.
Objectives
Discuss social relationships and their influence.
Understand the social intelligence theory
Discussion
WHAT IS SOCIAL RELATIONSHIP?
Broadly defined, social relationships refer to the connections that exist
between people who have recurring interactions that are perceived by the
participants to have personal meaning. This definition includes relationships between
family members, friends, neighbors, coworkers, and other associates but excludes
social contacts and interactions that are fleeting, incidental, or perceived to have
limited significance (e.g., time-limited interactions with service providers or retail
employees). Scientists interested in behavioral medicine often emphasize the
informal social relationships that are important in a person’s life, or the person’s
social network, rather than formal relationships, such as those with physicians,
lawyers, or clergy.
GOLEMAN’S SOCIAL INTELLIGENCE THEORY
Daniel Goleman's five components of emotional intelligence
[*A hallmark is a sure sign: since self-awareness is necessary for, say, realistic self-
assessment, that is, without self-awareness no realistic self-assessment, the
presence of of realistic self-assessment is a sure sign (sufficient to conclude that
there is) self-awareness.]
Internal motivation. A passion to work for internal reasons that go beyond money
and status -which are external rewards, - such as an inner vision of what is important
in life, a joy in doing something, curiosity in learning, a flow that comes with being
immersed in an activity. A propensity to pursue goals with energy and persistence.
Hallmarks include a strong drive to achieve, optimism even in the face of failure, and
organizational commitment.
Empathy. The ability to understand the emotional makeup of other people. A skill in
treating people according to their emotional reactions. Hallmarks include expertise in
building and retaining talent, cross-cultural sensitivity, and service to clients and
customers. (In an educational context, empathy is often thought to include, or lead
to, sympathy, which implies concern, or care or a wish to soften negative emotions
or experiences in others.) See also Mirror Neurons.
It is important to note that empathy does not necessarily imply compassion. Empathy
can be 'used' for compassionate or cruel behavior. Serial killers who marry and kill
many partners in a row tend to have great emphatic skills!
Social influence is the change in behavior that one person causes in another,
intentionally or unintentionally, as a result of the way the changed person perceives
themselves in relationship to the influencer, other people and society in general.
Three areas of social influence are conformity, compliance and obedience.
Conformity is changing how you behave to be more like others. This plays
to belonging and esteem needs as we seek the approval and friendship of others.
References
Berkman, L. F., Glass, T., Brissette, I., & Seeman, T. E. (2000). From social
integration to health: Durkheim in the new millennium. Social Science and
Medicine, 51, 843–857.
Social relationship. Oxford Reference. (n.d.). Retrieved December 1, 2021, from
https://www.oxfordreference.com/view/10.1093/oi/authority.201108031005
15404.
Goleman’s ET. (n.d.). Retrieved December 1, 2021, from
https://web.sonoma.edu/users/s/swijtink/teaching/philosophy_101/paper1/
goleman.htm.