JohnsonControls-Hitachi

Johnson Controls-HitachiIndia
India(Ltd.)
(Ltd.)

FILE REFERENCE ID:

COMMISSIONING AND HANDOVER REPORT

CUSTOMER:
COMMISSIONING AND HANDOVER DOCUMENT
ADDRESS:
The parties endorse this report by the process involved of each step for the Commissioning, Handover and
Takeover
LOCATION/ Process, as part of the successful completion and Handover of the JCH-IN SET FREE SYSTEM.
STATE:

DATE:

Project Engineer Responsible Dealer Customer

NAME: NAME: NAME:
DATE: DATE: DATE:
To:
Johnson Controls-Hitachi India (Ltd.)
Sub: Handing over of JCH Set-
Free System
Dear Sir/ Madam,

Welcome to the team of JCH-IN. We are glad to be associated with you. It is hereby informed to you, for the successful
completion of Installation, Testing and Commissioning of JCH-IN SET FREE (V.R.F.) unit.

This document shall bear the following entitled documents required for further validation for the JCH-IN Service System.

ENCLOSED DOCUMENTS
1. Handover Document Page (1)
2. Warranty Letter Page (2)
3. Annexure 1 (Instruction Form) Page (3)
4. Annexure 2 (Service Escalation Matrix) Page (4)
5. Annexure 3 (Commissioning report) Page (5)

Requested to kindly acknowledge the above reports to register any claim with JCH-(IN) L.

Johnson Controls Hitachi (India) Ltd, Obligations:

JCH-I Ltd warrants the machine and materials against defects followed by workmanship and materials in the span of one
year from initial unit start-up or fifteen months from the Unit’s Invoice date (whichever occurs first), unless
extended warranty has been agreed as part of the contract.

JCH-I Ltd shall repair/ replace at free of cost or on ex-works basis, the whole or any portion of the material / equipment, if
unit found to be in normal and proper use, but its maintenance is proved defective in material or workmanship.

Thanking you and assuring of our best and prompt services.

Warm Regards,

JCH-IN Project Engineer Customer

_________________ ________________
Date: Date

(1)
 WARRANTY LETTER

To: Johnson Controls-Hitachi India (Ltd.)

Dear Customer,

By the successful commissioning of the unit (attached commissioning report Doc-4) for the respective date, enabling its
warranty. This warranty provides you with free repairs* of your console, including parts, postage and labor, for up to 12
months. The required details of your machine for claiming warranty is given below:

Commissioning Details Warranty Details

System Warranty Start Date
Commissioning Date DD MM YY Warranty End Date DD MM YY

It is hereby verified that the mentioned JCH-IN SFC HVAC units are verified and safe to use.

Note: For A.M.C., contact your nearby authorized dealer/ service center, before the warranty expiration.

Offered Repair/ Replacement will only be carried out under the warranty period or the type of warranty customer holds (in
the case of extended warranty).

Please read warranty instructions (Annexure-1), attached with the document before claiming.
Level Date Description
First 3 month
Second 7 month
Third 11 month

JCH-IN project engineer Customer

_________________ ________________
Date: Date:

(2)

ANNEXURE- I
 INSTRUCTIONS

(For Warranty Purposes, the following conditions must be satisfied)

This warranty does not cover

 Any consequential damages or losses for which the company found responsible.

 Wear and tear, supply & replacement of Consumables like Refrigerant Gas, Compressor.

 Oil and Fuses etc. deteriorated by natural factors like Steady & normal unit operation, Loading etc.

 Damages due to deterioration or rusting by atmospheric effect.

 Damages caused by accident, misapplication, improper operation & maintenance, tapering and servicing by an
unauthorized agency.

 Any modification to the unit if carried out without prior written approval from JCH-IN.
(Note: Failure to satisfy any of these conditions will automatically demolish the warranty).

DO’s AND DON’TS

Do’s:

 Operator to check the incoming power Voltage (415 V +/- 10%).

 Regular refrigerant & Oil leak testing.

 Cleaning of condenser and evaporator coils.

 Only Genuine JCH-IN approved spare parts, oil & refrigerants to be used.

 The scheduled operations & maintenance to be carried out at specified times suitably by trained and qualified personnel.

 Use of Genuine Spare parts as recommended by JCH-IN (Ltd).

 Power supply for Outdoor and Indoor Units should be continuously available.

 Contact JCH-IN Customer Service Support Department for further assistance.

Don’ts:

 Any Alarms allowed to reset without informing to JCH-IN.

 Bypassing any safety & operating controls.

 Changing of any configuration settings.

 Doing maintenance/repair in running power.

(3)
 Johnson Controls-Hitachi India (Ltd.)

ANNEXURE-11

Service Escalation Chart

In case of any assistance/ queries or complaint registration, regarding our product, please contact our JCH-IN Service
Support Department with contact summary as given below:

SERVICE ESCALATION MATRIX

Level Reporting Centre Description Contact No E-Mail ID
1 National Service Centre Service Support Team 079-30414747 corporateserve@jci-hitachi.com
2 Authorized Dealer (Dealer’s Name) (To be filled)
3 Service In-Charge (Responsible A.S.M.) (To be filled)
4 Regional Service Manager (R.S.M.) (To be filled)
5 SFC Product National Service Head Mr. Satish Nair +91787411161 satish.nair@jci-hitachi.com

Note: The unit from the respective commissioning date, is under specified customer’s control.

Assuring worth fully, our best Services at our product.

Thanks.

JCH-IN project engineer Customer

_________________ ________________
Date: Date:

(4)
 ANNEXURE-3
JOHNSON CONTROLS HITACHI-INDIA (LTD.)

SETFREE COMMISSIONING REPORT

CUSTOMER NAME:
Basic Address
ADDRESS:
State District Pin Code
PHONE NO:
EMAIL ADDRESS: Sales Dealer
INVOICE DATE Commissioning Dealer
DATE OF COMMISSIONING Service Dealer

OUT DOOR UNIT DETAILS

MODEL
UNIT DETAILS UNIT 1 UNIT 2 UNIT 3
UNIT MODEL
UNIT SERIAL NO
REFRIGERANT TYPE
SETFREE DATA
DETAILS YES/NO REMARKS
IS THE ROTATION DIRECTION OF ODU FAN CORRECT
IS THE ROTATION DIRECTION OF IDU FAN CORRECT
ARE THERE ANY ABNORMAL COMPRESSOR SOUND
UNIT OPERATED ATLEAST THIRTY(30) MINS TEST
OUTDOOR UNIT DATA
PARAMETERS ODU 1 ODU 2 ODU 3
AMBIENT TEMPERATURE(Ta)
VOLTAGE RY (V)
VOLTAGE YB (V)
VOLTAGE BR (V)
VOLTAGE NE(V)
COMPRESSOR CURRENT (AMPS) COMP 1 COMP 2 COMP 3 COMP 4 COMP 5 COMP 6

REFRIGERANT CHARGE DETAILS (KG)

ODU 1 ODU 2 ODU 3 ADDITIONAL GAS CHARGE TOTAL GAS CHARGE

INDOOR UNIT DETAILS

AIR TEMP DEG C
UNIT NO LOCATION MODEL Serial No CAPACITY(HP) IDU Adress No. SET TEMP DEG C ROOM INLET OUTLET
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

ENGINEER
REMARKS

CUSTOMER
REMARKS

SIGN

DEALER PROJECT ENGINEER CUSTOMER

NAME
MOBILE NO

Note: Attachment to be filled in Excel. (5)