Super Performance

With Lasting Service

4-410 Asahi, Kitamoto-shi,

Saitama, 364-8511, Japan
Phone +81(48) 593-7896
Fax +81(48) 593-7965 Effective April 1.2006

WARRANTY MANUAL
Web site http://www.fhi.co.jp/robin/

ISSUE EMD-GW2251
PRINTED IN JAPAN
April 2006 CE
NOTE
THIS WARRANTY MANUAL FOR FUJI HEAVY’S ROBIN GENERATORS CONTAINS UP-DATED
WARRANTY POLICY, PROCEDURES AND NECESSARY INFORMATION.
UPON RECEIPT OF THIS NEW WARRANTY MANUAL, PLEASE DISPOSE OF WARRANTY
MANUAL PREVIOUSLY ISSUED FOR FUJI HEAVY’S ROBIN GENERATORS.
 CONTENTS
A. SERVICE POLICY for DISTRIBUTOR, OEM and PURCHASER . . . . . . . . . . . . . . . . . 1-1
B. LIMITED WARRANTY
SECTION 1. NEW GENERATOR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . 1-2
SECTION 2. GENERAL DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
C. CLAIM PROCEDURES
SECTION 1. PREPARATION of CLAIM FORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
SECTION 2. GENERAL CLAIM SUBMISSION INSTRUCTIONS . . . . . . . . . . . . . . . . . 1-7
SECTION 3. RETURNED or DENIED CLAIMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
SECTION 4. CREDITING PROCEDURE for APPROVED CLAIMS . . . . . . . . . . . . . . . 1-10
SECTION 5. HANDLING of CLAIM PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

FLAT RATE TIME SCHEDULE

FLAT RATE SCHEDULED TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
GENERATOR and RELATED PARTS FLAT RATE (R series) . . . . . . . . . . . . . . . . . . . . . . . 2-2
GENERATOR and RELATED PARTS FLAT RATE (RGL and RGX series) . . . . . . . . . . . . . 2-5
GENERATOR and RELATED PARTS FLAT RATE (RGV and RGD series) . . . . . . . . . . . . 2-6
GENERATOR and RELATED PARTS FLAT RATE (RGV series) . . . . . . . . . . . . . . . . . . . . . 2-7
GENERATOR and RELATED PARTS FLAT RATE (RGX and RG-L series) . . . . . . . . . . . . 2-8
GENERATOR and RELATED PARTS FLAT RATE (RG-i and RG-iS series) . . . . . . . . . . . 2-10
GENERATOR and RELATED PARTS FLAT RATE (R1700i series) . . . . . . . . . . . . . . . . . . . 2-18
A. SERVICE POLICY for DISTRIBUTOR, OEM and PURCHASER
All Robin Generators are manufactured from the finest materials with the latest engineering techniques and the most
advanced methods of quality control. in addition, each Generator is thoroughly tested and proven to be functioning before
being delivered to the Distributors.
However, while the Generator is still in the possession of the Distributor or while the Owner is using it, trouble with the
Generator may develop.
Against this, the following are prepared for the purpose of clearing responsibility between Distributors and Fuji Heavy
Industries Ltd. (hereinafter referred to as "Company") about warranties and after-sales services for Generators of the
Company, and making a continuous and profitable relationship among the purchaser, the Distributor and the Company.

Maintenance Service
To provide a prompt and efficient maintenance service for the Generators manufactured by the Company, the Distributor
shall establish a service network, including service personnel, garages, facilities, tools and parts.

New Generator Preparation

The Distributor, upon receipt of new Generators from the Company, shall make a thorough inspection for the presence of
anything unusual. The Distributor shall deliver all new Generators to purchasers only after thoroughly inspecting,
adjusting and confirming its completeness, and after giving him instructions concerning its maintenance in accordance
with the Company's instructions.

Limited Warranty
The Distributor shall undertake the repairs, replacements and the other necessary services to warrant the Generator to the
purchasers on behalf of the Company within the limited warranty of the Company, and shall report to the Company as
provided for herein. The Distributor shall be reimbursed for the costs of warranty service carried out for the Company in
accordance with the Company's regulations for payment.

Limited Warranty Period

The limited warranty period for Generators Shall be ;
* Twenty-four (24) months after the date of sale to the original purchaser, or
* Thirty (30) months after the date of shipment from Japan whichever is sooner to expire.

Explanation of Purchaser’s Warrany Rights

It is important that the purchaser’s warranty rights shall be explained to the purchaser when he takes delivery of a new
generator.
The purchaser shall understand thoroughly what is covered by the limited warranty.

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B. LIMITED WARRANTY
SECTION 1. NEW GENERATOR LIMITED WARRANTY
The Company warrants each new generator supplied, under the following conditions.
1. Each new Robin Generator supplied by the Company is warranted against defects in material and workmanship, under
normal use and service, to the original retail purchaser by an authorized Distributor. During the warranty period, if
defects in material or workmanship are found in the component parts of the new generator and are recognized by the
Company, the Distributor’s service shop shall repair or replace such defective parts free of charge.

2. THE LIMITED WARRANTY DOES NOT APPLY

a) In case the repair or replacement is performed outside of the authorized Distributor’s service shop and the causes of
defacts arise from it.
b) In case the defect is due to use of parts which are not the Company’s genuine parts.
c) If major remodeling which in any way affects the performance or reliability of the generator has been made without
any prior approval of the Company.
d) In case the damage is due to accident, abuse, misuse, negligence or improper maintenance without observing proper
handling, operation, maintenance as described in the Company’s instruction manuals.
e) In case the defect is due to the unauthorized attachments or accessories to the generator or due to troubles caused by
attachments or accessories to the generator.
f) In case of problem(s) caused by natural calamity, war and civil commotion which are beyond the Company’s control.
g) In case of ordinary wear and tear, or rust and corrosion.
i) To a light damage such as paint, oil stain etc. free from the generator performance.
j) In case the claim arises from such regulations as on noise level and exhaust gas emission etc.
k) In case the generator has passed out of the hands of the original retail purchaser.
l) The following parts are expendable (not durable), so the limited warranty is inapplicable.
Expendable parts including but not limited to :
Spark plugs, packings, gaskets, rubber materials, washers, nuts, V-belt, engine fuel, engine oil, grease, paper
elements, brushes.
m) In case the generator is employed for powering an equipment to be operated in the aviation.
n) In case the generator is operated for racing purpose or other competitive activities.
o) In case, without any prior approval of the Company, the generator is employed for powering an equipment to be
operated on/in the water and is located where it gets easily exposed to water.

3. The Company’s liability is limited to the terms of the limited warranty and the limited warranty shall not be applied to
consequential damages or accidental liabilities; nor to the fitness of any generator for any particular purpose.

4. Manufacturer reserves the right to modify, alter and improve generator, parts or accessories without any obligation to replace any
generator or parts or accessories previously sold.

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SECTION 2. GENERAL DESCRIPTION
1. Reimbursement of Claim
When a claim is honored, the Company shall compensate the Distributor for the price at (F.O.B. Japan) x (coefficient) of the
parts on which the claim was filed and the labor charge directly involved in the replacement of such parts.
"Coefficient" shall be separately fixed, considering transportation charge, etc.
In case of parts supplied upon request of the Distributor, the Company will bear the freight costs to the international
port or the destination country.
Other expenses afterwards such as the import tax and clearing charge shall be borne by the Distributor.
Generally, the remittance for the claim settlements shall be made after obtaining permission from Government of
Japan.

2. Calculation of Expenses of Parts and Labor

The reimbursement of expenses covered by a claim shall be calculated according to the agreed rates on labor and parts
to be determined separately by the company.
The calculation is based on "Flat Rate Time Schedule " and "Parts Price List" issued by the Company.

3. Handling of Claim Parts

Defective parts must be retained until approval of the claim. At the request of the Company, the parts must be exhibited
or shipped from the Distributor.
In the latter case, transportation charges shall be borne by the Company. Parts sent to the Company will not be returned
to the Distributor whether they are approved by the Company or not.

4. Judgement of Claim
The final judgement in all cases of claims rests with the Company.

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C. CLAIM PROCEDURES
SECTION 1. PREPARATION of CLAIM FORM
1. Introduction and General Comments
The claim form is to be used by the Distributor to request reimbursement from the Company for qualified warranty
repairs. To qualify for reimbursement, warranty repairs must be carried out free of charge and in accordance with all
appliclable terms and conditions as set forth in this manual.
It is Distributor's responsibility to assure himself that every claim form submitted to the Company contains full and
valid information throughout, that the claim form is completely and accurately prepared, and that it is legible and
understandable.

2. Effective Period for Submitting Claims

It is the Distributor's further responsibility to assure that the claim form is submitted to the Company promptly upon
completion of repairs and that it is received by the Claim Processing Unit within 45 days from the date of completion
of repairs.

3. General Claim Preparation Instruction

Only one generator shall be listed on a claim form.

4. Detailed Steps in Claim Preparation

1. PAGE NO. PER ONE SET
Since one claim form will be ordinarily prepared for one claim, it shall be shown as 1/1.
If a claim form or claim forms are used (continued) with an ordinary claim form for identical repairs,
it shall be filled in as follows :
Serial No. of each page /Total No. of pages.
2. CLAIM NO.
Show the serial No. of the specific Distributor in order to check and correspond with each other between the
Distributor and the Company if necessary.

3. DATE
Show the date of application.
4. DISTRIBUTOR’S NAME and ADDRESS
Show the name and address of the Distributor.
5. DEALER’S OR OEM’S NAME and ADDRESS
Show the full name, city and country of the Dealer.
6. OWNER’S NAME and ADDRESS
Show the owner’s full name and address.
7. MODEL AND SERIAL NO. OF ROBIN PRODUCT
Show the model and serial number such as RGX5500-1025001.
8. ENGINE MODEL AND SERIAL NO. EQUIPPED with the GENERATOR
Show the engine model and engine serial number such as EY2OD-2605001.

1-4
9. DATE OF SALE
Show the date of sale of the generator to the original retail purchaser.

10. DATE OF TROUBLE

Show the date when trouble happened.

11. WORKING HOURS

Show No. of working hours when generator was found to be defective.

12. FREQUENCY OF TROUBLE

Show the frequency of the trouble for a certain period.

13. WHERE TROUBLE HAPPENED

Show the place where trouble happened.

14. DATE OF COMPLETION OF REPAIR

Show the date on which the repairs were actually completed.

15. TECHNICAL INFORMATION

The following items shall be clearly stated. If possible, attach photos or sketches to warranty claim.
a. The customer’s complaint.
b. Description of the trouble or exact cause. General terms such as defective, inoperative, broken etc. are inadequate.
c. Corrective works done to remedy the trouble.
If sufficient information is not given upon which to make a decision, the claim will be returned to the Distributor.

16. COEFFICIENT FOR PART UNIT PRICE

17. WARRANTY LABOR RATE

Show the hourly Warranty Labor Rate approved by the Company for the Distributor.

18. PART NAME

Show the correct parts name as listed in the latest parts catalog from which parts orders are prepared.

19. PART NUMBER

Show the correct part No. as listed in the latest parts catalog from which parts orders are prepared. Part numbers shall be
checked to make sure that they are complete and accurate, and that they apply to the unit being repaired.

20. QUANTITY
Show the quantity of each part replaced and for which credit requested.

21. UNIT PRICE (F.O.B. x coefficient)

Show the price as found in the latest edition or revision of the applicable price list.

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22. AMOUNT
Multiply the "Unit Price" column by the "Q’ty" column and show the resulting amount in the "Amount" column.

23. TOTAL PARTS

Add the amount appearing in the "Amount" column and show the total in the "Total Parts."

24. DESCRIPTION OF WORK

Show the work, classifying the specific work scheduled in the "Flat Rate Time Schedule" of the Company.

25. OPERATION NUMBER.

26. SCHEDULED TIME
Show the applicable "Operation Number" as given in the latest edition of the "Flat Rate Time Schedule" for the
Generator being repaired, and show its corresponding time allowance in the "Scheduled Time" column.
If a labor operation is not published to cover the repairs performed, show the word "None" in the "Oper. No." column
and the actual time worked in the "Scheduled Time" column.

27. LABOR AMOUNT

Multiply the "Scheduled Time" column by the distributor's approved hourly "Warranty Labor Rate" and show the
resulting amount in the "Labor Amount" column. All labor costs must be shown in U.S. dollar.

28. TOTAL LABOR

Show the total of the amount appearing in the "Labor Amount" column.

29. GRAND TOTAL

Add the amount appearing in the "Total Parts" and the "Total Labor" boxes and show the total amount in the "Grand
Total" box.

30. 31. 32. 33.

Do not fill these columns. These columns to be used by the Company.

34. SIGNATURE OF DISTRIBUTOR

The signature of the manager or director of the Distributor authorized by the Company.

1-6
SECTION 2. GENERAL CLAIM SUBMISSION INSTRUCTIONS

1. Disposition of Claim Form

One set of "Claim Form" is composed of 3 copies as follows.
Copy ①∼④ company copy - Accounting, Engineering
Copy ⑤ credit advice to Distributor
Copy ⑥ Distributor Copy to Follow-up
The first 2 copies of "Claim Form" shall be sent to the Company.
Copy ⑥ shall be retained in the distributor’s follow-up file for six months.

2. Mailing The Claim to The Company

The claim shall be mailed to the Company as soon as possible after repairs are completed and must be received by the
Claims Processing Unit within 45 days from the date of completion of repairs.
Claims must be mailed to the following address :

Customer Service Section.

Industrial Products Company.
Fuji Heavy Industries Ltd.
4-410 Asahi, Kitamoto-shi,
Saitama, 364-8511, Japan
Phone +81(48) 593-7896
Fax +81(48) 593-7965
Web site http://www.fhi.co.jp/robin/

Claims which are not completely or accurately prepared will be returned to the Distributor for necessary additional
information or correction.

1-7
SECTION 3. RETURNED or DENIED CLAIMS
1. Returned Claims
Occasionally, claims may be returned to the Distributor because they were incorrectly prepared or lacked certain
necessary information to permit normal processing by the Company.
Whenever this occurs, a code will be entered in the box titled "CLAIM RETURNED" which appears in the lower part
of the Claim Form. This code shall then be matched with the following list of codes to determine what additional
information or correction is necessary to permit processing of the claim for credit.
Returned claims shall not be replaced with new claims ; instead, they shall be corrected or completed as indicated by
the codes and shall be returned to the Claim Processing Unit with all supporting documents attached within 30 days
after being returned to the Distributor.
Upon receipt of corrected or completed claims by the Claim Processing Unit, they will be processed for credit in the
normal manner.
The following codes will be used for returning claims :
R-1 Distributor’s name is missing or incorrect.
R-2 Generator Model is missing or incorrect.
R-3 Generator serial No. is missing or incorrect.
R-4 Engine Model and/or serial No. is missing or incorrect.
R-5 "Date of Sale" is missing or incorrect.
R-6 "Date of Completion of Repair" is missing or incorrect.
R-7 "Date of Trouble" is missing.
R-8 "Where trouble happened" is missing.
R-9 "Working hours" is missing or incorrect.
R - 10 "Description of Work" is missing.
R - 11 Technical Information is not clear or missing.
R - 12 Parts Name, Parts No. and/or Q’ty are missing, incorrect or incomplete.
R - 13 Parts Unit Price and/or Amount are missing or incorrect.
Parts Prices must be shown in F.O.B. Japan (¥) x Co-efficient
Recheck Price List.
R - 14 Parts Price incorrect.
R - 15 Works are not separated individually - refer to latest edition of applicable "Flat Rate Time Schedule."
R - 16 "Oper. No. " is missing or incorrect - refer to latest edition of applicable "Flat Rate Time Schedule."
R - 17 "Warranty Labor Rate" is incorrect.
R - 18 Parts and/or labor do not correspond to defect as claimed.
R - 19 Actual time seems excessive.
R - 20 Repair Order does not correspond with claim.
R - 21 Claim is received beyond 45 days limit - explain reason.
R - 22 "Signature of Distributor or OEM" is missing.

1-8
2. Denied Claim
When an entire claim is denied by the Company, all copies and all supporting documents will be returned to the
Distributor. The reason for denial will be indicated by a code which will be entered in the box titled "CLAIM
DENIED" which appears in the lower part of the Claim Form.
The following codes will be used for the denial of claims:
D-1 Claim is received beyond the time limit.
D-2 Duplication of warranty claims.
D-3 Duplication of repairs.
D-4 Repairs are considered pre-delivery responsibility of Distributor.
D-5 Expiration of warranty (out of warranty).
D-6 Normal maintenance service is not Company’s responsibility.
D-7 Shipping or transportation damage (include missing).
Submit shortage or damage report to carrier or insurer as appropriate.
D-8 Claim is not typewritten.
D-9 Parts and/or labor not substantiated by repair order.
D - 10 Normal service life of parts.
D - 11 Replacement of assemblies is not acceptable.
D - 12 Deletion parts is not the Company’s responsibility.
D - 13 Improvements are not covered by warranty.
D - 14 Others
If a claim is rejected in part, the parts which is rejected will be lined out and the remaining balance of the claim
will also be rejected.

1-9
SECTION 4. CREDITING PROCEDURE for APPROVED CLAIMS
Each claim approved for credit during any one month is listed, by individual claim number, on a Warranty Credit Memo
which is issued once a month.
The remittance for the claim settlement shall be made after obtaining necessary permission from Government of Japan.
In case that the reimbursement is made by parts supply, the Company will make a notice to the Distributor by issuing a
Shipping Advice.

1-10
SECTION 5. HANDLING of CLAIM PARTS
1. Identification of Claim Parts to be Held A warranty claim tag is shown as follows :
All claim parts must be cleaned upon removal from the
Engine, must be identified with a tag, and must be held
at the distributor, in suitable storage space for inspection, GENERATOR
WARRANTY CLAIM TAG
approval, and disposition by the Company’s Service FUJI HEAVY INDUSTRIES LTD.

Engineer. NAME & ADDRESS of DISTRIBUTOR

NAME & ADDRESS of DEALER or OEM

In territories where the Company’s Service Engineer is not
available, Claim parts must be held at the distributor until
CLAIM NO. DATE
approval of the claim.
GENERATOR MODEL and NO.
Parts that have been instructed approval of the claim, must MODEL :

be scrapped unless the Distributor has been instructed by NO. :

the Company to hold parts for an additional period. ENGINE MODEL and NO.
MODEL :

NO. :

DATE of SALE
DATE of TROUBLE
PART NO.
PART NAME

All descriptions shall be shown in the

space of a tag.

2. Sending Back of Claim Parts

When the Company requests the distributor to return the claim parts, all copies and supporting documents will be
returned indicating the letter "R" in a bottom on a Claim Form.
The distributor shall then ship the claim parts and re-submit the same claim along with the supporting documents such
as, all identifying information for shipment, including waybill number.
Upon receipt of these, the Company will judge the claim and inform the result to the distributor same as usual.
Parts which the distributor has been directed to return must be shipped with tag to :

Customer Service Section.

Industrial Products Company.
Fuji Heavy Industries Ltd.
4-410 Asahi, Kitamoto-shi,
Saitama, 364-8511, Japan
Phone +81(48) 593-7896
Fax +81(48) 593-7965
Web site http://www.fhi.co.jp/robin/

within 30 days after the date of receiving the direction.

If such parts are not shipped within 30 days, the Company will not accept the claim.
Any Expenses incurred in the shipment of part or parts when directed by the Company shall be indicated on the
respective claim form. When parts are forwarded on the Distributor’s own initiative, the incurred expense will be for
his account.
Claim parts must be drained of lubricant, and tagged prior to packing.
Claim parts must be packed to prevent damage during shipment and shipped separately, and no other material shall be
included in claim parts shipment.
Claim parts are to be shipped as freight collect.

1-11
 ISSUE NO. EMD-RW0132

WARRANTY CLAIM
1. PAGE NO. PER SET

THIS CLAIM IS SUBJECT TO REJECTION

2. CLAIM NO.
IF PARTS PRICES ARE NOT SHOWN WITH
3. DATE OF ISSUE DAY MONTH YEAR
FOB JAPAN YEN x COEFFICIENT.

4. DISTRIBUTOR’S NAME ADDRESS

5. DEALER’S OR OEM’S NAME ADDRESS

6. OWNER’S NAME ADDRESS

7. MODEL and SERIAL NO. 8. APPLICATION OF ENGINE 9. DATE OF SALE 10. DATE OF TROUBLE
OF ROBIN PRODUCT

11. WORKING HOURS 12. FREQUENCY OF 13. WHERE TROUBLE 14. DATE OF COMPLETION
TROUBLE HAPPENED OF REPAIR

15. TECHNICAL INFORMATION

* SHOW THE UNIT PRICE WITH FOB JAPAN YEN x COEFFICIENT.

16. COEFFICIENT FOR PART UNIT PRICE 17. WARRANTY LABOR RATE

18. PART NAME 19. PART NO. 20. Q’TY 21. UNIT PRICE 22. AMOUNT 23. TOTAL PARTS
¥ ¥
¥ ¥
¥ ¥
¥ ¥
¥ ¥ ¥
24. DESCRIPTION WORK 25. OPER. NO. 26. SCHED TIME 27. LABOR AMOUNT 28. TOTAL LABOR

30. CLAIM PARTS HAVE TO BE SENT BACK 31. CLAIM APPROVED

BY DATE
32. CLAIM RETURN CODE NO. 33. CLAIM DENIED CODE NO.
CHECKED BY
WE HEREBY CERTIFY THAT THE INFORMATION MENTIONED
ABOVE IS TRUE AND CORRECT JUDGING FROM OUR KNOW- APPROVED
LEDGE AND EXPERIENCE

EXPORTER
34. SIGNATURE OF DISTRIBUTOR OR OEM

COMPANY COPY
 FLAT RATE
TIME SCHEDULE
FLAT RATE SCHEDULED TIME
The flat rate scheduled time for a given service operation has been determined on the basis of a standard operation
performed under a specified condition, by an operator having an experience of specified term, at a normal efficiency.
1. The condition mentioned above is a competent service factory established for the purpose of performing maintenance
service operations on generators, possessing adequate equipments, tools, and working knowledge for performing the
intended operations.
2. The operator having an experience of a specified term, as mentioned above, is one having three years experience in the
maintenance service for generators.
3. The schedule times for overhauls or other operations similar to overhauls include allowance such as setting up time.
4. In case an generators is mounted on another machinery, the time for dismounting and remounting the generators is not
included in the scheduled time.

DEFINITIONS OF TERMS
1. Overhaul All the operations including the disassembling of an generators into its components, cleaning of the
disassembled parts, their inspection, measurement, replacement, reassembly, test run and complete
adjustments.
2. Replace A set of operations involved in replacing a certain part, including partial disassembly of agenerators,
cleaning, reassembly, test run and functional adjustment.
3. Adjust All the operations required to adjust all the functions of a given part.

SCHEDULED TIME UNIT

The scheduled times are given in decimal hours, as given in the example below:
ex.
Model RGV2200 Replace stator assy. 0.5 h (30 minutes)
Model RGV2200 Replace volt metor. 0.4 h (24 minutes)

CAUTIONS IN ENTERING SCHEDULED TIMES

When more than two parts are replaced in one generators, enter the longest time among the scheduled times of those parts
only, and not the total time (cumulative time).
ex.
When two parts rotor assy and volt meter are replaced in RGV2200 generator, the correct entry is as follows:
RGV2200 Replace rotor assy . . . . . . . . . . . . . . . 0.8 h
Replace rear cover . . . . . . . . . . . . . . 0.3 h
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 0.8 h

REVISION OF SCHEDULED TIME

The scheduled time are subject to revision when substantial changes are introduced in the operation time as the result of
revisions in design and other causes.

2-1
GENERATOR and RELATED PARTS FLAT RATE (R series)
No. OPERATION ITEM R650 R1210
R1300
A. GENERATOR AND ENGINE
1 Overhaul generator and engine 5.2 5.6
2 Overhaul engine 2.6 4.7
3 Overhaul generator 2.2 2.3
B. CRANKCASE GROUP
1 Replace crankcase complete 4.3 4.3
2 Replace bearing (crankcase) and oil seal 4.5 4.5
3 Replace main bearing cover 2.4 2.0
4 Replace bearing and oil seal of main bearing cover 2.6 2.2
C. CYLINDER AND VALVE GROUP
1 Replace cylinder head or head gasket 1.4 1.5
2 Replace valves 1.9 2.1
3 Replace valve spring or spring retainer 1.9 2.1
4 Adjust tappet clearance 1.9 2.1
5 Replace tappet cover or packing (tappet cover) 1.0 0.8
6 Replace valve guide 2.1 2.3
7 Replace head cover and cylinder baffle 0.5 0.5
D. PISTON GROUP
1 Replace piston 3.8 3.5
2 Replace piston ring 3.7 3.4
3 Replace piston pin 3.7 3.4
E. CRANKSHAFT, CONNECTING ROD, CAMSHAFT AND GEARS
1 Replace crankshaft complete 4.1 3.5
2 Replace cam gear or camshaft 3.5 2.8
3 Replace connecting rod (including bush) 3.9 3.5
F. AIR CLEANER, CARBURETOR AND FUEL SYSTEM GROUP
1 Replace cleaner elements 0.2 0.2
2 Replace air cleaner complete 0.3 0.3
3 Disassemble and clean air cleaner complete 0.4 0.4
4 Replace carburetor complete and packing 0.5 0.5
5 Disassemble and clean carburetor 1.2 1.2
6 Adjust carburetor 0.3 0.3
7 Clean fuel tank interior or replace fuel tank 0.5 0.4
8 Replace fuel strainer assy 0.6 0.5
9 Replace fuel pipe 0.3 0.2
10 Replace choke wire complete 0.3 0.4
11 Replace fuel filter 0.3 -

2-2
No. OPERATION ITEM R650 R1210
R1300
G. CONTROL LEVER, MUFFLER AND COVER GROUP
1 Replace governor lever group 0.6 0.6
2 Replace governor and governor gear 2.5 2.2
3 Replace governor shaft 3.6 2.3
4 Replace recoil starter 0.6 0.2
5 Remove muffler and clean carbon 0.4 0.4
6 Replace muffler cover (2) 0.2 0.2
7 Replace muffler cover (1) 0.4 -
8 Replace muffler 0.3 0.2
9 Replace blower housing - 0.4
H. ELECTRIC DEVICE GROUP
1 Replace ignition coil 0.8 0.8
2 Replace rotor complete 1.6 1.8
3 Replace ball bearing (rotor) 1.7 1.9
4 Replace stator complete 1.4 1.8
5 Replace engine control switch 0.5 0.3
6 Replace AC receptacles 0.6 0.5
7 Replace pilot lamp (or L.E.D) and socket 0.4 -
8 Replace AC or DC circuit breaker 0.6 0.7
9 Replace frequency meter 0.6 -
10 Replace volt meter 0.6 0.4
11 Replace DC terminals 0.5 -
12 Replace DC receptacles - 0.5
13 Replace condenser 0.3 0.3
14 Replace rectifier 0.3 0.4
15 Replace exciting coil - 0.8
16 Replace flywheel - 0.8
17 Replace wire harness and connector 0.8 0.8
18 Replace front bracket - 1.8
19 Replace rear bracket - 1.0
20 Replace bracket (cover) - 0.7
21 Replace oil level sensor assy 0.3 0.8
22 Replace oil warning lamp - 0.5
23 Replace micro switch 0.6 -
24 Replace front housing and center baffle 1.5 -

2-3
No. OPERATION ITEM R650 R1210
R1300
I. GENERATOR BODY
1 Replace handle 0.2 0.2
2 Replace front cover 0.4 0.5
3 Replace right or left side cover 0.2 0.1
4 Replace rear cover 0.2 0.1
5 Replace base plate 0.4 -
6 Replace engine mount 0.3 0.1
7 Replace control panel 0.4 0.4

2-4
GENERATOR and RELATED PARTS FLAT RATE (RGL and RGX series)
RGL1600 RGL2400 RGL3500 RGX1800 RGX3500
RGL1600K RGL2400K RGL3500K RGX1810 RGX3510
No. OPERATION ITEM RGL1610 RGL2410 RGL3510 RGX2400 RGX5500
RGX2410 RGX5510

A. GENERATOR and FRAME GROUP

1 Overhaul *1 1.2 1.2 1.3 1.2 1.3
2 Engine Removal & Re-installation From and To Generator 0.8 0.8 0.8 0.9 0.9
3 Replace Pipe Frame 0.8 0.8 0.8 1.3 1.3
4 Replace Rotor Assy *2 0.8 0.8 0.8 0.8 0.8
5 Replace Stator Assy 0.6 0.6 0.6 0.5 0.5
6 Replace Front Cover *1 1.0 1.0 1.0 1.0 1.0
7 Replace Rear Cover 0.3 0.3 0.3 0.3 0.3
8 Replace Rubber Vibration Isolator 0. 1/p.c. 0. 1/p.c. 0. 1/p.c. 0. 1/p.c. 0. 1/p.c.
9 Replace Condenser 0.8 0.8 0.8 - -
B. CONTROL BOX&ELECTRICAL EQUIPMENTS GROUP
1 Replace Control Box Assy - - - 0.3 0.3
2 Replace Diode Stack Assy - - - 0.4 0.4
3 Replace Terminal Bolt - - - 0.4/p.c. 0.4/p.c.
4 Replace A.C. Outlet 0.3 0.3 0.3 0.4 0.4
5 Replace Volt Meter - - - 0.4 0.4
6 Replace No Fuse Breaker 0.3 0.3 0.3 0.4 0.4
7 Replace Fuse Holder - - - 0.3 0.3
8 Replace Control Panel Assy *3 0.3 0.3 0.3 0.3 0.3
9 Replace Control Panel 0.5 0.5 0.5 0.5 0.5
10 Replace Condenser - - - 0.4 0.4

*1 Time for Engine removal & re-installation from and to Generator is included.
*2 Including Stator Assy.
*3 Including Volt-meter, Outlet and No Fuse Breaker.

2-5
GENERATOR and RELATED PARTS FLAT RATE (RGV and RGD series)
RGV2200 RGV4000 RGD2500 RGD3700 RGD5000T
RGV2600 RGV4100 RGD3300 RGD5000
No. OPERATION ITEM RGV2800 RGV6000
RGV6100
A. GENERATOR and FRAME GROUP
1 Overhaul *1 1.2 1.3 1.2 1.4 1.8
2 Engine Removal & Re-installation From and To Generator 0.9 0.9 0.8 1.2 1.4
3 Replace Pipe Frame 1.3 1.3 1.3 1.3 1.3
4 Replace Rotor Assy *3 0.8 0.8 0.7 0.9 1.0
5 Replace Stator Assy 0.5 0.5 0.5 0.7 0.8
6 Replace Front Cover *1 1.0 1.0 1.0 - -
7 Replace Rear Cover 0.3 0.3 0.3 0.3 0.4
8 Replace Brush Holder Complete *2 - - - - 0.3
9 Replace Rubber Vibration Isolator 0.1/p.c. 0.1/p.c. 0.1/p.c. 0.1/p.c. 0.1/p.c.
10 Replace Diode Stack Assy - - - - 0.4
B. CONTROL BOX & ELECTRICAL EQUIPMENTS GROUP
1 Replace Control Box Assy - - 0.3 0.4 0.4
2 Replace Current Trans Compi. - - - - 0.4
3 Replace Diode Stack Assy 0.4 0.4 0.4 0.4 0.4
4 Replace Terminal Bolt 0.4/p.c. 0.4/p.c. 0.4/p.c. 0.4/p.c. 0.4/p.c.
5 Replace A.C. Outlet 0.4 0.4 0.4 0.4 0.4
6 Replace Volt Meter 0.4 0.4 0.4 0.4 0.4
7 Replace No Fuse Breake 0.4 0.4 0.4 0.4 0.4
8 Replace Fuse Holder - - 0.3 0.3 0.3
9 Replace Circuit Protector 0.5 0.5 - - -
10 Replace Control Panel A Assy *4 0.3 0.3 0.3 0.3 0.3
11 Replace Control Panel A or Compi. 0.5 0.5 0.5 0.5 0.5
12 Replace Terminal Cover - - - - 0.1
13 Replace Condenser 0.4 0.4 0.4 0.4 -

*1 Time for Engine removal & re-installation from and to Generator is included.
*2 Including Brushes. (Brushe itself can not be replaced.)
*3 Including Stator Assy, Slip Ring and Cooling Fan.
*4 Including Volt-meter, Outlet and No Fuse Breaker.

2-6
GENERATOR and RELATED PARTS FLAT RATE (RGV series)
No. OPERATION ITEM RGV10000 RGV12000 RGV13000T

A. GENERATPR and FRAME GROUP

1 Overhaul Alternator *1 1.3 2.0 2.0
2 Engine Removal and Re-installation From and To Generator 0.9 1.3 1.3
3 Replace Pipe Frame 1.3 1.4 1.4
4 Replace Rotor Assy*2 0.8 1.0 1.0
5 Replace Stator Assy 0.5 0.8 0.8
6 Replace Front Cover *1 1.0 1.2 1.2
7 Replace Rear Cover 0.3 0.4 0.4
8 Replace Brush Holder Complete *3 - 0.3 0.3
9 Replace Rubber Vibration Isolator 0.1/p.c. 0.1/p.c. 0.1/p.c.
10 Replace Fuel Tanks - 0.4 0.4
B. CONTROL BOX & ELECTRICAL EQUIPMENTS GROUP
1 Replace Control Box Assy 0.4 0.4 0.4
2 Replace Current Transformer Complete - - -
3 Replace A.V.R. Assy - 0.4 -
4 Replace Diode Unit - - 0.4
5 Replace Terminal Bolt 0.4/p.c. 0.4/p.c. 0.4/p.c.
6 Replace A.C. Outlet 0.4 0.4 0.4
7 Replace Volt Meter 0.4 0.4 0.4
8 Replace No Fuse Breaker 0.4 0.4 0.4
9 Replace Pilot Lamp 0.4 0.4 0.4
10 Replace Hour Meter for U.S.A. - 0.4 -
11 Replace Control Panel 0.5 0.5 0.5
12 Replace Control Panel Assy *4 0.3 0.3 0.3
13 Replace Condenser 0.4 - -
14 Replace Key Switch - 0.4 0.4
15 Replace Oil Sensor Lamp - 0.4 0.4

*1 Time for Engine removal & re-installation from and to Generator is included.
*2 Including Stator Assy
*3 Including Brushes. (Brush itself can not be replaced.)
*4 Including Volt-meter, Outlet, Pilot Lamp, Hour Meter, Key Switch, Oil Sensor Lamp, and No Fuse Breaker.
(and Slow Down Switch for RGV12000/U.S.A.)

2-7
GENERATOR and RELATED PARTS FLAT RATE (RGX and RG-L series)
A. GENERATIOR & FRAME GROUP
1 2

5 7 RGX series
3 6

7 RG-L series

Unit : hour
RGX2900 RG2900L
No. OPERATION ITEM RGX3600 RG3500L
RGX4800 RG4800L
1 Overhaul * 1 1.3
2 Engine Removal & Re-installation from and to Generator 0.9
3 Replace Pipe Frame 1.3
4 Replace Rotor Assy * 2 0.8
5 Replace Stator Assy 0.5
6 Replace Front Cover * 1 1.0
7 Replace Rear Cover 0.3
8 Replace Rubber Vibration Isolator 0.1/p.c.

* 1 Time for Engine removal & re-installation from and to Generator is included.
* 2 Including Stator Assy.

2-8
 B. CONTROL BOX and ELECTRICAL EQUIPMENT GROUP
1

7
4

6
9 2

3 5

Unit : hour
RGX2900 RG2900L
No. OPERATION ITEM RGX3600 RG3500L
RGX4800 RG4800L
1 Replace Control Box Assy 0.3
2 Replace Diode Stack Assy 0.4
3 Replace Terminal Bolt 0.4/p.c.
4 Replace A.C. Outlet 0.4
5 Replace Volt Meter 0.4
6 Replace No Fuse Breaker (DC or AC) 0.4
7 Replace Control Panel Assy * 3 0.3
8 Replace Control Panel 0.3
9 Replace Condenser 0.5

* 3 Including Volt-meter, Outlet and No Fuse Breaker.

2-9
GENERATOR and RELATED PARTS FLAT RATE (RG-i and RG-iS series)
A. OVERHAUL

Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS
1 Engine* 5.7 5.8
*Including engine removal and re-installation from and to generator
1.4 1.5
2 Generator (alternator)

2-10
 B. GENERATOR GROUP

4
3

Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS
1 Replace rotor assy. 1.2 1.3
2 Replace stator assy. 1.2 1.3
3 Replace rear cover 0.9 1.0
4 Replace rotor bearing 1.0 1.1
5 Replace rectifier 0.7 0.8

2-11
 C. CONTROL BOX AND ELECTRICAL EQUIPMENT GROUP
1 3

10

2
11

5
6

4
12

8
7

Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS
1 Replace control box assy. 0.9 0.9
2 Replace control panel assy. 0.6 0.6
3 Replace inverter unit 0.7 0.8
4 Replace multi monitor 0.4 0.4
5 Replace AC receptacles 0.4 0.4
6 Replace DC breaker 0.4 0.4
7 Replace terminals (DC or ground) 0.3 0.3
8 Replace wire harness (Including Fuse) 0.8 0.8
9 Replace key switch 0.4 0.4
10 Replace engine switch 0.5 0.5
11 Replace micro switch (engine switch) 0.4 0.4
12 Replace regulator at battery base 0.3 0.4

2-12
 D. FUEL GROUP

Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS
1 Replace fuel tank assy. 0.5 0.5
2 Replace fuel gauge 0.2 0.2
3 Replace fuel pipe 0.4 0.5
4 Replace fuel strainer 0.3 0.4

2-13
 E. FRAME AND COVER GROUP

4
5

1 9
Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS
1 Replace side cover - 0.1
2 Replace muffler cover (rear) 0.1 0.1
3 Replace rear cover (upper) 0.1 0.1
4 Replace front cover (lower) 0.1 0.1
5 Replace frame 1.5 1.5
6 Replace mount (4pc.) 1.5 1.5
7 Replace battery base 0.1 0.1
8 Replace base plate - 1.5
9 Replace wheel - 0.2

2-14
 F. CRANKCASE GROUP

Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS

1 Replace fan complete - 0.2

2-15
 G. RECOIL AND MUFFLER GROUP

Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS
1 Replace recoil starter and/or blower housing 2.1 2.2
2 Replace spiral spring or rope of recoil starter 2.3 2.4
3 Replace muffler and clean carbon 1.3 1.5

2-16
 H. ELECTRIC DEVICE GROUP
2
5
6

3 4

Unit : hour
RG2800i RG2800iS
No. OPERATION ITEM RG3200i RG3200iS
RG4300i RG4300iS
1 Replace flywheel magneto 2.2 2.4
2 Replace flywheel magneto with starting motor 2.3 2.5
3 Replace ring gear 2.4 2.6
4 Replace ignition coil 2.0 2.2
5 Replace starting motor assy. * 1 1.4 1.6
6 Disassemble and clean starting motor * 1 2.1 2.3
7 Replace oil sensor (incl. control unit) 2.2 2.4
* 1 Except RG2800i, iS

2-17
GENERATOR and RELATED PARTS FLAT RATE (R1700i)
A. GENERATOR AND ENGINE

3 2

Unit : hour
No. OPERATION ITEM R1700i

1 Overhaul generator and engine 5.8

2 Overhaul engine 5.5
3 Overhaul generator 2.5

2-18
 B. FUEL SYSTEM GROUP

Unit : hour
No. OPERATION ITEM R1700i

1 Clean fuel tank interior or replace fuel tank 0.4

2 Replace fuel strainer 0.6
3 Replace fuel pipe 0.3
4 Replace choke wire complete 0.3

2-19
 C. CONTROL LEVER, MUFFLER AND COVER GROUP

2
1

Unit : hour
No. OPERATION ITEM R1700i

1 Replace recoil starter 2.0

2 Replace spiral spring or rope of recoil starter 2.5
3 Replace muffler and clean carbon 0.4
4 Replace blower housing 1.8

2-20
 D. ELECTRIC DEVICE GROUP (1)

Unit : hour
No. OPERATION ITEM R1700i

1 Replace pulsar coil 1.8

2 Replace oil sensor complete 1.6
3 Replace flywheel and cooling fan 2.0

2-21
 D. ELECTRIC DEVICE GROUP (2)

2
5

1
4 6

Unit : hour
No. OPERATION ITEM R1700i

1 Replace Engine switch 0.6

2 Replace AC receptacle 0.5
3 Replace LED indicator 0.5
4 Replace circuit breaker (DC) 0.5
5 Replace rotor 1.7
6 Replace stator 1.6
7 Replace rear cover (alternator) 1.5
8 Replace inverter unit 0.7

2-22
 E. GENERATOR BODY
7 5

1
2

6 4

1
Unit : hour
No. OPERATION ITEM R1700i

1 Replace side panels (right and left) 0.1

2 Replace rear cover (muffler) 0.2
3 Replace case covers (right and left) 0.6
4 Replace tank cap cover 0.1
5 Replace generator mount 0.2
6 Replace control panel 0.5
7 Replace base plate 0.9

2-23
 Super Performance
With Lasting Service

4-410 Asahi, Kitamoto-shi,

Saitama, 364-8511, Japan
Phone +81(48) 593-7896
Fax +81(48) 593-7965 Effective April 1.2006

WARRANTY MANUAL
Web site http://www.fhi.co.jp/robin/

ISSUE EMD-GW2251
PRINTED IN JAPAN
April 2006 CE