RAP Surat Metro Final

Gujarat Metro Rail Corporation (GMRC) Limited
(SPV of Government of India and Government of Gujarat)

[Formerly known as Metro-Link Express for Gandhinagar and Ahmedabad (MEGA) Company Limited]
Resettlement action Plan for

SURAT Metro Rail Project (Phase-I)
JANUARY 2021
RITES LIMITED
(A Government of India Enterprise)
RITES Bhawan,Plot No.1,Sector-29
GURGAON-122001(INDIA)
www.rites.com
RESETTLEMENT ACTION PLAN FOR SURAT METRO RAIL

PROJECT (Phase-I)
JANUARY 2021
RITES LIMITED
Ph: 0124-2818760,Fax:0124-2571660
www.rites.com
B
A
Dr.Sanjay Pradhan Goutam Singh
8th January,2021 Final Submission Dy.General Manager/Social
Pooja Patel
Safeguard Specialist
Rev. Date Description Originated Assisted

Client:

Project:
RESETTLEMENT ACTION PLAN FOR SURAT
METRO RAIL PROJECT (PHASE-1)
Prepared by:
RITES LIMITED
www.rites.com
Doc. No.: GMRC/EIA&SIA/SURAT/PH-1/2019 File: RITES/UE/Surat Metro/RT610-00042/2019

Resettlement Action Plan for Surat Metro Rail Project (Phase-I)
Final Report
TABLE OF CONTENTS
ABRREVIATION ............................................................................................................................... vii
DEFINITION ...................................................................................................................................... ix
EXECUTIVE SUMMARY ....................................................................................................................xiv
1INTRODUCTION............................................................................................................................... 2
1.1 Project Background ............................................................................................................ 2
1.2 The Project Area................................................................................................................. 4
1.3 Project Description ............................................................................................................. 4
1.4 Land Acquisition and Involuntary Resettlement.................................................................. 6
1.5 Minimising Resettlement ................................................................................................... 7
1.6 Objective of Resettlement Action Plan ............................................................................... 8
1.7 Screening and Categorization ............................................................................................. 8
1.8 Alternative Analysis ............................................................................................................ 9
1.8.1 Alignment Planning .................................................................................................... 9
1.8.2 Demand Assessment along the Corridor ................................................................... 10
1.8.3 Corridor Characteristics ............................................................................................ 12
1.8.4 Capacity of existing transport system (With and without project Assessment ........... 15
1.8.5 Observations ............................................................................................................ 19
1.8.6 Economic Effects (Social Cost Benefit analysis) ......................................................... 20
1.8.7 Environmental and Social Considerations for Alternative Analysis ............................ 23
1.8.8 Design Considerations .............................................................................................. 23
1.9 COVID 19 Lockdown and Its Impact on RAP Process ......................................................... 28
1.10 The Report ....................................................................................................................... 29
2 SCOPE OF LAND ACQUISITION AND RESETTLEMENT .................................................................... 30
2.1 Project impacts ................................................................................................................ 30
2.1.1 Positive Impact ......................................................................................................... 30
2.1.2 Negative Impacts ...................................................................................................... 31
2.2 Land Requirement and Acquisition ................................................................................... 32
2.3 Impact on Structures ........................................................................................................ 33
2.4 Impact on PAHs and PAPs................................................................................................. 37
2.5 Loss of Residence ............................................................................................................. 42
2.6 Loss of Livelihood ............................................................................................................. 42
2.7 Impact on Women ........................................................................................................... 43
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2.8 Impact on Vulnerable Group ............................................................................................ 43

2.9 Impact on Community Properties ..................................................................................... 44
3 SOCIO-ECONOMIC INFORMATION AND PROFILE ......................................................................... 46
3.1 Background ...................................................................................................................... 46
3.2 Methodology Adopted ..................................................................................................... 46
3.3 Socio-economic Profile of PAHs ........................................................................................ 47
3.3.1 Demographic Characteristics .................................................................................... 47
3.3.2 Social Characteristics ................................................................................................ 48
3.3.3 Economic Conditions ................................................................................................ 51
3.4 Gender Issues................................................................................................................... 54
3.5 Perceived benefits about the project ................................................................................ 55
3.6 Rehabilitation and Resettlement options.......................................................................... 56
4 CONSULTATION, PARTICIPATION AND INFORMATION DISCLOSURE............................................ 58
4.1 Background ...................................................................................................................... 58
4.2 Project Stakeholders ........................................................................................................ 58
4.3 Consultation in the Project ............................................................................................... 59
4.4 Methods of Consultation .................................................................................................. 59
4.5 Scope of Consultation and Issues ..................................................................................... 60
4.6 Summary of Public Consultation ....................................................................................... 61
4.7 Major Findings of Public Consultation .............................................................................. 87
4.8 Information Disclosure and Consultation .......................................................................... 91
4.9 Community Participation during Project Implementation ................................................. 91
5 LEGAL FRAMEWORK .................................................................................................................... 93
5.1 Background ...................................................................................................................... 93
5.2 Applicable Laws and Policies ............................................................................................ 93
5.2.1 Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and
Resettlement (RFCTLARR Act, 2013)......................................................................................... 93
5.2.2 Government of Gujarat, Revenue Department Resolution No.LAO 22-2014/54/5-
Declaration of Consent award under section 23A ................................................................... 100
Resettlement (Gujarat Amendment) Act, 2016 ...................................................................... 100
5.2.4 Other Applicable Laws ............................................................................................ 101
5.2.5 World Bank Social Safeguard Policies ...................................................................... 102
5.2.6 World Bank Social Safeguard Policies and Deviations from the India Law if any and
proposed measures for Bridging the Gaps.............................................................................. 104
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5.2.7 Gap between Indian Law and World Bank Requirements ........................................ 105
5.2.8 Rehabilitation and Relocation (R&R) Policy in Respect of Project Affected Persons of
all Categories due to Implementation of Resettlement Action Plan (RAP) of the Surat Metro
Project ,Phase-I ...................................................................................................................... 116
5.2.9 Valuation of Assets ................................................................................................. 118
5.2.10 Procedure for Land Acquisition under the Project ................................................... 118
6 ELIGIBILITY AND ENTITLEMENT MATRIX .................................................................................... 119
6.1 Background .................................................................................................................... 119
6.2 The Entitlement Matrix in Respect of Project Affected Persons of all Categories due to
Implementation of the Surat Metro Project (Phase-I) ................................................................ 119
7 GRIEVANCE REDRESS MECHANISM ............................................................................................ 148
7.1 Background .................................................................................................................... 148
7.2 Grievance Redressal Mechanism .................................................................................... 148
7.3 Grievance Redress Committee (GRC) .............................................................................. 149
7.4 Grievance Procedure ...................................................................................................... 149
8 Relocation, Resettlement and Income Restoration .................................................................... 152
8.1 Background .................................................................................................................... 152
8.2 Scope of Displacement and Relocation ........................................................................... 152
8.3 PAP Preference for Relocation........................................................................................ 152
8.4 Relocation Options ......................................................................................................... 153
8.5 Availability of Residential Units ...................................................................................... 154
8.6 Training Need Assessment ............................................................................................. 155
8.7 Inter-Agency Linkages for Income Restoration................................................................ 157
8.8 Steps in Income Restoration (IR)..................................................................................... 157
8.9 Monitoring of IR Schemes .............................................................................................. 159
8.10 Plan for Income Restoration ........................................................................................... 159
8.11 Cost Estimate and Source of Funding ............................................................................. 160
9 Institutional Framework ............................................................................................................ 161
9.1 Background .................................................................................................................... 161
9.2 Executing Agency (EA) .................................................................................................... 161
9.3 Implementing Agency (IA) .............................................................................................. 161
9.4 Project Implementation Unit (PIU) ................................................................................. 161
9.5 Social Management Unit (SMU) ..................................................................................... 162
9.6 Surat Muncipal Corporation ........................................................................................... 165
9.7 NGOs Support during Implementation and Post Resettlement Phase ............................. 165
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9.8 Implementation Support Consultant(R&R) ..................................................................... 166

10 Resettlement and Compensation Costs and Budget ................................................................ 168
10.1 Background .................................................................................................................... 168
10.2 Budgeting and Financial Plan .......................................................................................... 168
10.2.1 Compensation for Loss of Land and Structure ......................................................... 168
10.2.2 Resettlement & Rehabilitation (R&R) Cost .............................................................. 168
10.2.3 R& R Implementation and M&E Costs: .................................................................... 169
10.3 Assessment of Unit Value for Compensation and R&R Benefit Costs .............................. 169
10.3.1 Land and Structure Cost ......................................................................................... 169
10.3.2 R&R Benefit Costs................................................................................................... 169
10.3.3 Source of Funding and Fund Flow ........................................................................... 169
11 RAP Implementation Schedule................................................................................................. 172
11.1 Background .................................................................................................................... 172
11.2 Implementation Procedure ............................................................................................ 172
11.3 Timing of Resettlement .................................................................................................. 173
11.4 Implementation Schedule .............................................................................................. 173
11.4.1 Project Preparatory Stage (Pre-Implementation Stage) ........................................... 173
11.4.2 RAP Implementation Stage ..................................................................................... 173
11.4.3 RAP Implementation Schedule................................................................................ 174
12 MONITORING AND EVALUATION ............................................................................................. 176
12.1 Background .................................................................................................................... 176
12.2 Internal Monitoring ........................................................................................................ 176
12.3 Independent Evaluation ................................................................................................. 179
12.4 Reporting Requirements ................................................................................................ 180
Annexure ...................................................................................................................................... 182
Annexure 2.1: Location wise details of Land of two corridors ..................................................... 182
Annexure 2.2: Location of PAHs, Vulnerable groups and common properties resources in both
the corridor ............................................................................................................................... 182
Annexure 3.1: Sample Questioner ............................................................................................. 182
Annexure 3.2: Format of Public Consultation ............................................................................. 182
Annexure 5.1: LARR Act 2013..................................................................................................... 182
Annexure 5.2: Entitlement Matrix .............................................................................................. 182
Annexure 9.1: Terms of Reference for Social Development officer ............................................. 182
Annexure 9.2: Terms of Reference for NGO ............................................................................... 182
Annexure 12.1: Monitoring of RAP implementation ................................................................... 182
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Annexure 12.2: Terms of Reference for independent evaluation policy...................................... 182
LIST OF TABLES AND FIGURES

Table1:1: Salient Features of Proposed Metro Project ....................................................................... 5
Table1:2: Mode Selection for Proposed Rapid Transit Corridors Based On Daily Ridership And PHPDT
........................................................................................................................................................ 11
Table 1:3:Analysis of Vehicular Traffic Along The Corridor With and Without The Rapid Transit
Corridor........................................................................................................................................... 16
Table 1:4:Ridership Potential ........................................................................................................... 20
Table 1:5:Ridership Quantifiable and Non Quantifiable Benefits ...................................................... 21
Table 2:1 Overall Social Impacts of Project....................................................................................... 31
Table 2:2 Land Requirements (In sq.m) ............................................................................................ 32
Table 2:3 Permanent Land Requirements For different Components (Sqm.) .................................... 32
Table 2:4 Corridor Wise types of Affected Structures ....................................................................... 33
Table 2:5 Station Wise number of Affected Structures in Corridor-1 ................................................ 34
Table 2:6 Station Wise Number of Affected Structures in Corridor-2 ............................................... 35
Table 2:7 Station Wise number of Affected Households with Type of Loss In Corridor-1 .................. 37
Table 2:8 Station Wise number of Affected Households with Type of Loss In Corridor-2 .................. 39
Table 2:9 Corridor Wise No of PAHs And PAPs ................................................................................. 40
Table 2:10 Corridor Wise Categories of Affected Households and PAPs ........................................... 41
Table 2:11 Corridor Wise Loss of Residence ..................................................................................... 42
Table 2:12 Corridor Wise Loss of Livelihood ..................................................................................... 42
Table 2:13 Number of Affected Women .......................................................................................... 43
Table 2:14 Corridor Wise Vulnerable Households ............................................................................ 43
Table 2:15 Community Property and Other Type of Structures in Corridor-1.................................... 44
Table 2:16 Community Property and Other Types of Structures in Corridor-2 .................................. 45
Table 3:1 Demographic Characteristics of PAPs ............................................................................... 48
Table 3:2 Corridor Wise Social Characteristics of PAHs..................................................................... 49
Table 3:3 Corridor And Sex Wise Level of Education ........................................................................ 51
Table 3:4 Corridor Wise Economic Characteristics of PAPs and PAHs .............................................. 52
Table 3:5 Corridor Wise Consumption Pattern of PAHs .................................................................... 54
Table 3:6 Perceived Benefits on proposed project .......................................................................... 55
Table 3:7 Corridor Wise Resettlement and Rehabilitation option ..................................................... 57
Table 4:1 Summary of Public Consultation ....................................................................................... 61
Table 5:1 Stages of LARR Act 2013 ................................................................................................... 95
Table 5:2 Social Safeguard Policy of World Bank ............................................................................ 103
Table 5:3 GAPs between World Bank Requirements and Indian Laws ............................................ 105
Table 6:1 Entitlement Matrix ......................................................................................................... 122
Table 7:1 : Proposed GRM Time Frame .......................................................................................... 150
Table 8:1 Income Restoration options as Preferred by PAFs........................................................... 152
Table 8:2 Proposed Resettlement Sites .......................................................................................... 153
Table 8:3 Area Wise Availability of Plots ........................................................................................ 154
Table 9:1 ROLE OF STAKEHOLDERS FOR IMPLEMENTATION OF RAP ............................................... 164
Table 10:1 Cost for Resettlement & Rehabilitation ........................................................................ 170
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Table 11:1 RAP Implementation Schedule ..................................................................................... 175

Table12:1 Indicators for Monitoring of RAP Progress ..................................................................... 178
Table 12:2 INDICATORS FOR PROJECT OUTCOME EVALUATION ..................................................... 180
Figure 1:1 Surat Metro Network (Phase1) Map .............................................................................. xviii

Figure 2:1 Surat Metro Network (Phase1) Map .................................................................................. 3
Figure 2:2 Model Outputs Of Public Transport Assignments (2046).................................................. 10
Figure 2:3 Prospective Future Metro And Brt Corridor (2046) .......................................................... 12
Figure 2:4 Entry/Exit Of Saroli Station .............................................................................................. 25
Figure 2:5 Dream City Depot Location .............................................................................................. 26
Figure 5:1: Public Consultation At Proposed Althan Tenament Station ............................................. 63
Figure 5:3: Public Consultation At Railway Station Road,Ambikanagar ............................................. 67
Figure 5:4: Public Consultation At Railway Station, Ambikanagar ..................................................... 69
Figure 5:5: Public Consultation At Milan Nagar, Sumul Diary Road ................................................... 72
Figure 5:6: Public Consultation At Milan Nagar, Sumul Diary Road ................................................... 74
Figure 5:7: Public Consultation At Roopali Circle .............................................................................. 76
Figure 5:8: Public Consultation At Sosyo Circle, Majura Gate ........................................................... 78
Figure 5:9: Public Consultation At Aquarium .................................................................................... 80
Figure 5:10: Public Consultation At Chopati ..................................................................................... 82
Figure 5:11: Public Consultation At Majura Gate .............................................................................. 84
Figure 5:12: Public Consultation At Udhana Darwaja ....................................................................... 87
Figure 8:1 Stages Of Grievance Redressal ...................................................................................... 150
Figure 9:1 Resettlement Sites ........................................................................................................ 156
Figure 10:1 Organizational Structure Of Esmu ............................................................................... 163
Figure 10:2 Institutional Framework .............................................................................................. 167
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ABRREVIATION
AFD Agence Francaise de Developement
BPL Below Poverty Line
BSES Baseline Socio-Economic Study
COI Corridor of Impact
CPR Common Property Resources
CSR Corporate Social Responsibility
CBO Community Based Organization
CEPT Centre for Environmental Planning and Technology
CPIAL Consumer Price Index for Agricultural Labourers
CHS Cooperative Housing Society
DPR Detailed Project Report
DC District Collector
DMRC Delhi Metro Rail Corporation
DQF Développent Quest Foundation
ESMU Environnemental & Social Management Unit
EMU Environnemental Management Unit
EIA Environmental Impact Assessment
ESIA Environmental and Social Impact Assessment
ESS Environmental and Social Standards
EWS Economically Weaker Section
FGD Focus Group Discussion
GMRCL Gujarat Metro Rail Corporation Limited
GR Government Resolution
GOG Government of Gujarat
GRC Grievance Redress Committee
GEC General Engineering Consultancy
IA Implementing Agency
IEA Independent Evaluation Agency
IAY Indira Awas Yojona
ISC Implementation Support Consultant
IR Income Restoration
JMS Joint Measurement Survey
KHUDA Khajod Urban Development Authority
KWF Kreditanstalt Für Wiederaufbau
LAO Land Acquisition Officer
RAP Resettlement Action Plan
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M&E Monitoring and Evaluation

NFHS National Family Health Survey
NTH Non-Title Holder
NGO Non-Governmental Organization
OBC Other Backward Class
OCC Operation Control System
PAA Project Affected Area
PAF Project Affected Family
PAP Project Affected Persons
PDH Project Displaced Household
PIC Public Information Centre
ROW Right of Way
RITES Rail India Technical and Economic Services
RTFCTLARR Right to Fair Compensation and Transparency in Land Acquisition,
Rehabilitation and Resettlement Act
RAP Resettlement Action Plan
R&R Rehabilitation and Resettlement
RRO Resettlement and Rehabilitation Officer
RSS Receiving Sub Station
RAY Rajiv Awas Yojona
SIA Social Impact Assessment
SC Scheduled Castes
ST Scheduled Tribes
SUDA Surat Urban Development Authority
SMC Surat Municipal Corporation
SMU Social Management Unit
SDO Social Development Officer
SBE Small Business Enterprise
TOR Term of Reference
TH Title Holder
WB World Bank
WHO World Health Organization
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DEFINITION
Administrator An officer appointed for the purpose of rehabilitation and resettlement of
affected families under sub-section 1 of section 43 of the RFCTLARR Act
2013.
Appropriate Means:
Government In relation to acquisition of land situated within the territory of a State, the
State Government;
In relation to acquisition of land for public purpose in more than one State,
the Central Government, in consultation with the concerned State
Governments or Union territories;
Provided that in respect of a public purpose in a District for an area not
exceeding such as may be notified by the Appropriate Government, the
Collector of such District shall be deemed to be the Appropriate
Government
Affected Area Such area as may be notified by the Appropriate Government for the
purposes of land acquisition.
Affected Family a family whose land or other immovable property has been acquired;
- A family which does not own any land but a member or members of such
family be agricultural laborers, tenants including any form of tenancy or
holding of usufruct1 right, share croppers or artisans or who may be working
in the affected area for three years prior to the acquisition of the land,
whose primary source of livelihood stand affected by the acquisition of land;
- A member of the family who has been assigned land by the State
Government or the Central Government under any of its schemes and such
land is under acquisition;
- A family residing on any land in the urban areas for preceding three years
or prior to the acquisition of the land or whose primary source of livelihood
for three years prior to the acquisition of the land affected by the acquisition
of such land.
Compensation Compensation means payment in cash or in kind to replace loses of land,
housing, income and other assets caused by a project.
Collector Means the Collector of a revenue district, and includes Deputy
Commissioner
And any officer specially designated by the Appropriate Government to
perform the function of a Collector under the RFCTLARRA 2013
Commissioner Means the Commissioner for Rehabilitation and Resettlement appointed
under sub-section (1) of section 44 of the RFCTLARRA 2013
Cost of Acquisition Includes:
Amount of compensation which includes solatium, any enhanced
compensation ordered by the Land Acquisition and Rehabilitation and
Resettlement Authority or the Court and interest payable thereon and any
other amount determined as payable to the affected families by such
Authority or Court;
Demurrage to be paid for damages caused to the land and standing corps in
the process of acquisition
Cost of acquisition of land and building for settlement of displaced or
adversely affected families;
1
The right to enjoy the use and advantages of another's property short of the destruction or waste of its
substance.
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Cost of development of infrastructure and amenities at the resettlement

areas;
Cost of rehabilitation and resettlement as determined in accordance with
the provisions of the RFCTLARR Act 2013
Administrative cost for (a) acquisition of land, including both in the project
site and out of the project area lands, not exceeding such percentage of the
cost of compensation as may be specified by the Appropriate Government;
and (b) rehabilitation and resettlement of owners of the land and other
affected families whose land has been acquired or proposed to be acquired
or other families affected by such acquisition;
Cost of undertaking Social Impact Assessment Study
Economic Loss of income streams or means of livelihood resulting from land
Displacement acquisition caused by the construction or operation of the project or its
associated facilities.
Encroacher A person who has trespassed Government land adjacent to his/her own
land, or asset, to which he/she is not entitled, and deriving his/her livelihood
prior to the cut-off date. If such a person is vulnerable, he/she would be
entitled to assistance as per the provision of the policy.
Entitlement Entitlement is defined as right of project affected persons(PAPs) to receive
various types of compensation, relocation assistance, support for income
restoration in accordance with the nature of their loss.
Family includes a person, his or her spouse, minor children minor brother and
minor sister dependent on him. Provided that widows, divorcees and
women deserted by families shall be considered separate family.
Hutment Squatter, informal or unplanned settlement often lack proper sanitation,
safe water supply, electricity, hygienic streets, or other basic human
necessities.
Jantri Rate Jantri rate signifies the minimum property value of land or building in a
particular locality. The Revenue Department of Government of Gujarat
decides price [Jantri] of each land depending on its location.
Joint Family A joint family or undivided family is an extended family arrangement
prevalent throughout the Indian subcontinent, particularly in India,
consisting of many generations living in the same household, all bound by
the common relationship. They also share the common washroom and
kitchen.
Kiosk Kiosk is a temporary structure not fixed to ground. It may be a
booth/stall/cabin/cubicle made of wood or iron or any other building
material which could be shifted to another location as a single unit without
much damage and is used for carrying out petty business/ commercial
activities and has been in operation/existence prior to cut off date.
Means such persons or class of persons who may be:
Considered or specified as such under any State law for the time being in
Landless force; or
In a case of landless not being specified as above, as may be specified by the
Appropriate Government
Land Owner Include any person-
-Whose name is recorded as the owner of the land or building or part
thereof, in the records of the authority concerned: or
-Any person who is to be granted Patta rights on the land under any law of
the State including assigned lands: or
-Any person who has been declared as such by an order of the court or
Authority.
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Local Authority Includes a town planning authority (by whatever name called) set up under
any law for the time being in force, a Panchayat as defined in article 243 and
a Municipality as defined in article 243P of the Constitution
Market Value Means the value of land determined in accordance with section 26 of the
RFCTLARRA 2013.
Non-Titleholder a. A squatter/vulnerable family who does not hold the ownership of the
property who is staying at the affected area for more than three years
preceding from the date of notification.
In this particular case, the squatters who are available at the time of
final census survey are eligible for the compensation as per the
requirement of World Bank.
b. Occupier/Tenant - A person who takes, possesses, or holds something
without necessarily having ownership, or as distinguished from the
owner. The tenant needs to prove their occupancy in the property with
required documentary proofs like electricity bill, water bill etc.,
Here, if the occupier/tenant furnishes the document of proof like
electricity bill, water bill etc. he would be eligible for the compensation.
Notification Notification means a notification published in the Gazette of Gujarat.
Other Backward In the Indian Constitution, OBCs are described as "socially and educationally
Class backward classes", and the Government of India is enjoined to ensure their
social and educational development.
Partially affected If a property is affected due to land acquisition and the same is viable for
property either residential or commercial purpose after acquisition.
Physical Loss of shelter and assets resulting from the acquisition of land associated
Displacement with the proposed metro rail project that requires the affected person(s) to
move to another locations.
Project affected Any person who resides or has economic interest within the area being
person(PAP) acquired and who may be directly affected by the project due to losing of
commercial or residential structures in whole or part and as a result of the
project.
Project affected A social unit consisting of a family and/or non-family members living
household (PAH) together, and is affected by the project negatively and/or positively.
Project Project refers to Surat metro rail project funded by AFD and KFW.
Replacement Cost Replacement cost is the cost of purchasing comparable assets elsewhere by
the affected person in lieu of the acquired land and other amenities,
buildings etc. The compensation awarded for the acquired land and other
amenities, buildings, etc. should be adequate to enable purchase of
comparable assets elsewhere by the affected person. Wherever
compensation is not adequate enough to buy replacement lands/buildings,
the project authority shall provide other assistance to overcome the
shortfall.
R&R Awards RFCTLARR, Act 2013 Compensation – The compensation which has been
stated in the first and second schedule of the act.
(or)
Purchase through Mutual agreement and Negotiation2 – If the project
affected family would like to negotiate with the land acquisition officer of
the project for the loss incumed, on a willing buyer-seller basis. Once the
conditional acceptance is taken from the affected families, the final
2
The Purchase through mutual agreement and negotiation will be decided uniformly for all the title-holders.
Once a system of valuation gets finalized, then that shall be used for all the title-holder properties throughout
the Phase-1.
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compensation shall be decided by the Collector.

Resettlement Means an area where the affected families who have been displaced as a
Area result of land acquisition are resettled by the Appropriate Government
Rehabilitation(Inco Means to process to restore income earning capacity, production level, and
me living standards in a long term.
restoration/livelih
ood restoration)
Resettlement SiteA site developed with infrastructure and services for resetting physically
displaced people.
Scheduled Caste “Scheduled Castes” means such castes, races or tribes or parts of or groups
within such castes, races, or tribes as are deemed under Article 341 to be
Scheduled Castes for the purposes of the Constitution.
Scheduled Tribe “Scheduled Tribes” means such tribes or tribal communities or parts of or
groups within such tribes communities as are deemed under Article 342 to
be Scheduled Tribes for the purposes of this Constitution.
Squatter Those persons who have illegally occupied government lands for residential,
business and or other purposes for a minimum of 3 years prior to
notification.
Semi permanent A structure constructed with titled roof and normal cement floor.
Type of Property a. Owner/Landlord – The entire project affected persons who have legal
holders: title of land, structure or any other assets; A person who has a right to
own a property and has a document to prove.
b. Titleholder - A person who has a right to own a property and has a
document to prove.
c. Non-Judicial Stamp paper holder/ Titleholder Claimant – A person
who is the owner of the property by virtue of unregistered
sale/purchase agreement on a non-judicial stamp paper of Rs.10/- or
any other denomination.
Here, there can be two types of Titleholder claimants:
1. Titleholder claimants of Private land - A person who is the owner
of the property by virtue of unregistered sale/purchase agreement
on a non-judicial stamp paper of Rs.10/- or any other
denomination purchased from a private land lord.
In this case, If the Project affected person owns the land from a
landlord/actual owner through non-judicial stamp paper, in such
case, if the landlord/actual owner is available to claim the property
then the landlord/actual owner would get the compensation or in
case if the landlord/actual owner no more exists then the stamp
papers would be considered and the compensation shall be given
to the Project affected person and the ownership patta shall be
given to him after 20 years from the date of issue if the landlord
does not claim the ownership of the property in these 20 years.
Such PAP will be a title-holder claimant and if the original
Landlords turns up to claim the ownership later, then he would be
given the market value compensation as per the RFCTLARR Act
2013 and the Title-holder claimants with the non-judicial stamp
paper will no longer be eligible as the owner of the property.
2. Titleholder claimants of Government/Government Body/SMC
land–The possession of the immovable property will be as per the
Limitations Act,1963, Period of limitation, First Division-Suits, Part-
V,
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Tenant A tenant is a person who occupies the property of another person by paying
rent, signing a lease or rental agreement.
Temporary A structure constructed with mud/brick/wood made walls/thatched/tin
construction roof.
Vulnerable groups Persons such as differently able, widows, and women headed household,
persons above 60 years of age, Scheduled Caste and Scheduled Tribe, below-
poverty line households and other groups as may be specified by the State
Government. Vulnerable group does not include those who are both
physically and economically affected.
Women Headed A family headed by women and does not have a male earning member. This
Household woman may be a widow, separated or deserted person.
Wage Earner A person who is working in a commercial establishment or working as a
labor in an agricultural land, which is being affected by the project.
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EXECUTIVE SUMMARY
Introduction and Project Description
Government of Gujarat (GoG) desires to build the Metro Rail System by adopting adequate
environmental standards to provide for the protection of the people and the environment.
It is proposed that the Metro project will be taken up in Phases. Under Phase I, the length of
the alignment considered is 40.35 Km and there would be 38 stations. There are two
corridors-Corridor-I is from Sarthana to Dream city and Corridor-II is from Bheshan to Saroli.
The Surat Metro Rail project having two metro rail corridors with a combined length of
40.35 km. Total 38 stations are proposed consisting of elevated and underground stations.
First corridor is proposed from Sarthana to Dream city Line. The length of this corridor will
be 21.61 km of which 6.47 km would be underground and the rest 15.14 km will be
elevated. Second corridor is from Bheshan to Saroli. The length of this corridor will be 18.74
km, would be completely elevated. The alignment map of Surat metro project (Phase-1) is
presented in Figure 0.1.
In accordance to the requirement of a ‘Category A’ project, a Social Impact Assessment (SIA)

including a Resettlement Action Plan (RAP) is prepared. The RAP is prepared to provide
mitigation measures of the impact identified in the Social Impact Assessment (SIA).This RAP
is prepared based on the review and analysis of all applicable legal and policy
frameworks of the country, State and World Bank policy requirements. The gaps
between the policies have been identified and addressed to ensure that the RAP adheres to
the World Bank’s ESF (ESS5) requirements.
Scope of Land Acquisition and Resettlement
From DPR,2018, it is noted that the proposed metro rail project will involve acquisition of
543044.86sqm. Out of the total land requirement, 526477.86 sqm (96.9%) is government
land and only 16567 sqm (3.1%) is under private acquisition. The project impacts assessed
through project census survey includes loss of private land, loss of non-land assets, and loss
of livelihoods. As per survey findings, 421 structures and 79 open plots/empty land, 676
households consisting of 3464 persons will be affected. The affected households include 351
titleholders and 325 non-titleholders i.e tenants, squatters and kiosks. Total number of
economically and physically displaced households is 403 and 130 respectively. Out of total
affected households, 118 households are vulnerable households.
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Socio-Economic Information and Profile
The socio-economic survey results indicate that sex ratio is 912 female per 1000 males.
Majority of the surveyed families are Hindu. Majority of families speak Gujarati as mother
tongue. Majority of surveyed family members are married. Majority of families are found as
Joint. About 12.4% of surveyed people are illiterate and majority of them have studied up to
upper primary school. Average family income is Rs.23,806/-per month. Majority of surveyed
persons are shop keepers.
Consultation, participation and Information Disclosure
Public consultations were organized at 12 project affected areas during August-September

2019. About 180 persons who represented different community, govt. and private
department, educational, religious, political institutions along with NGO’s have participated
in the consultation process. The major social issues raised by the people were land
acquisition, demolition of structures, displacement, compensation, job opportunities,
working women, infrastructure facilities like drinking water, health, school, and relocation of
religious places and social amenities at R&R sites. In order to make the documents easily
accessible, once the entire EIA and SIA report is complete and finalized, it will be translated
in the local language ‘Gujarati’ and will be uploaded on GMRCL website.
Legal Framework
The legal framework and principles adopted for addressing resettlement issues in the
Project have been guided by the existing legislation and policies of the GoI, the GoG
and World Bank. Prior to the preparation of the RAP, a detailed analysis of the
existing national and state policies was undertaken and an entitlement matrix has
been prepared for the project. This RAP is prepared based on the review and analysis
of all applicable legal and policy frameworks of the country, State and World Bank
policy requirements. The gaps between the policies have been identified and addressed to
ensure that the RAP adheres to the World Bank’s ESF (ESS5) requirements. Implementing
Agency on behalf of Government will use the Project Resettlement Policy (the Project
Policy) for the Proposed Surat Metro Rail Project (Phase-I). The Project Policy is aimed at
filling-in any gaps in what local laws and regulations cannot provide in order to help and
ensure that PAPs are able to rehabilitate themselves to at least their pre-project condition.
All compensation and other assistances will be paid to all PAPs prior to
commencement of civil works. After payment of compensation, DPs would be allowed to
take away the materials salvaged from their dismantled houses and shops and no
charges will be levied upon them for the same. The value of salvaged materials will
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not be deducted from the overall compensation amount due to the DPs. A notice to
that effect will be issued intimating that DPs can take away the materials.
The cut-off date for titleholder will be the date of notification under Section 11 of
the RFCTLARR Act, 2013. For non-titleholders, the cut-off date will be the completion of final
census survey. The information regarding the Cut-off date will be well documented and will
be well disseminated throughout the project area at regular intervals in written and non-
written forms and in local language (Gujarati). DPs who settle in the affected areas after
the cut-off date will not be eligible for compensation. They, however, will be given
sufficient advance notice, requested to vacate premises and dismantle affected
structures prior to project implementation.
Eligibility and Entitlement Matrix
The affected persons meeting the cut-off date requirements will be entitled to a
combination of compensation measures and resettlement assistance, depending on the
nature of ownership rights of lost assets and scope of the impact, including social and
economic vulnerability of the affected persons. An Entitlement Matrix (EM) has been
formulated with all possible types of losses and the corresponding nature and eligibility for
entitlements of the project affected families.
Grievance Redress Mechanism
GMRC (Gujarat Metro Rail Corporation) is overall responsible for implementation of

resettlement and rehabilitation component of the project. Grievances of PAPs will be first
brought to the attention of field level staffs of GMRC. Grievances not redressed by the staffs
(field level) will be brought to the Grievance Redressal Committee (GRC). The composition
of the proposed GRC will have representatives from PAPs, women representative, Project
Director (GMRC), Sr.SDO,SMU of GMRC, NGO representative, representative of local body,
and Land Acquisition Officer. The main responsibilities of the GRC are to: (i) provide support
to PAPs on problems arising from land/property acquisition; (ii) record PAPs grievances,
categorize, and prioritize grievances and resolve them; (iii) immediately inform the SMU of
serious cases; and (iv)report to PAPs on developments regarding their grievances and
decisions of the GRC.
Relocation, Resettlement Site and Income Restoration
Surat Muncipal Corporation (SMC) has indicated probable sites for relocations of affected
households at 4 locations namely Althan-Bhatar, Bhimrad, Variav, and Bhedwad under
Pradhan Mantri Awas Yajana (PMAY) scheme and 5 locations namely Vadod, Bhestan,
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Bhestan Township, Kosad and Godadara-Dindoli under JnNURM-BSUP scheme. The PAHs
losing residential units shall be offered tenements of 36 to 36.5 sqm under PMAY scheme
and 20 to 25.6 sqm under JnNURM-BSUP scheme. The PAHs losing commercial units shall be
offered by GMRCL.
Restoration of pre-project levels of income is an important part of rehabilitating in affected

communities. The project policy has many provisions in it for restoration of income of
affected persons with an aim of improving the socioeconomic conditions of PAPs. In
addition to this, the project will facilitate in taking full advantage of existing government
schemes by the affected persons. The NGO, which would implement the RAP, will
coordinate with various departments to integrate with overall project scenarios.
The project has provision of training to upgrade the skill level and one time economic
rehabilitation grant to vulnerable families in re-establishing themselves economically.
The NGO will conduct an assessment of the training needs. This would include a survey
among the PAPs with options of various skills related to the resource base of the area and
available replacement (with proper forward and backward linkages) and accordingly select
trades for training. Based on the training, NGO will identify income-generating activities for
sustainable economic opportunities.
Institutional Arrangement
GMRC (Gujarat Metro Rail Corporation) is overall responsible for implementation of

resettlement and rehabilitation component of the project. GMRC will coordinate with all
implementing agencies like PMC, NGO,R&R and Implementation Support Consultant and
supervise their work and monitor the progress of the project. Social Management Unit
(SMU) of GMRC shall look after land acquisition and rehabilitation activities of the project.
The responsibility of NGO will be assisting SMU of GMRC in implementation of R&R
activities. The implementation of resettlement and rehabilitation activities will be
monitored through Quarterly Progress Reports (QPR) which will be prepared by SMU of
GMRC with the assistance of NGO. A consultant will be appointed by GMRC to assist in the
R&R implementation process. Grievances of PAPs will be first brought to the attention of
field level staffs of GMRC.
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Figure 0:1 Surat Metro Network (Phase1) Map
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Resettlement Budget and Financial Plan
The budget is indicative and cost will be updated and adjusted to the inflation rate as the
project continues and during implementation. The total cost of proposed metro rail project for
resettlement and rehabilitation of project affected households would be INR 4718.20 lakh.
Implementation Schedule
The R&R activities of the proposed project are divided in to three broad categories based on
the stages of work and process of implementation. In the project preparation stage,
identification of required land for acquisition, census & socio-economic survey, public
consultation, preparation and review/approval of draft RAP, disclosure of RAP, establishment
of GRC and preparation of resettlement site shall be carried out. Activities like notification of
land acquisition, valuation of structure, payment by competent authority, shifting of PAPs shall
be taken up during RAP implementation. During monitoring and evaluation stage internal
monitoring will be carried out by PIU of GMRCL and mid and end term evaluation will be
carried out by an independent evaluation agency.
Monitoring and Evaluation
Implementation of resettlement action plan will be monitored by internally and evaluated by

externally. PIU of GMRCL will be responsible for internal monitoring whereas mid and end term
evaluation will be conducted by independent evaluation consultant. The SMU of GMRCL is
responsible for supervision and implementation of the RAP and will prepare monthly progress
reports on resettlement activities. Independent Evaluation Agency/Consultant will submit mid
and end term evaluation report to GMRCL, AFD & KfW and determine whether resettlement
goals have been achieved, more importantly whether livelihoods and living standards have
been restored/ enhanced and suggest suitable recommendations for improvement.
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1 INTRODUCTION
1.1 Project Background
Surat is a city located on the western part of India in the state of Gujarat. The city is
located 284 Kms south of Gandhi Nagar, 265Kms of Ahmedabad and 289 Kms of
Mumbai. The economy of the entire city is based mainly on two industries, the textile
industries of manmade fibres /fabrics and the diamond cutting and polishing industry. It
is one of the most dynamic cities of India with one of the fastest growth rate due to
immigration from various parts of Gujarat and other states of India. Surat is one of the
oldest inhabited cities in the world and densely populated with an average 13680
persons/sq.km accommodating about 44.67 lakhs people as per Census 2011.Average
decadal growth of population of Surat since 2001 to 2011 was about 55.29%. Surat’s
high population growth rate coupled with high economic growth rate has resulted in an
ever increasing demand for transport creating excessive pressure on the existent
transport system. With high growth in transport demand over the years, congestion on
roads has been increasing due to phenomenal rise in private transport. Absence of an
efficient full-fledged public transport system coupled with rapid growth in the use of
personalised vehicle has led to high consumption of fossil fuel and increase in
environment pollution. Surat has also been selected as one of the hundred Indian cities
to be developed as a “Smart City”. The existing network of public transport systems
including dedicated BRTS needs to be strengthened further in order to cope-up with
rising demand of transport system. The inter-city traffic volumes in Surat necessitated a
full-fledged integrated multi model mass rapid passenger system. In this view,
Government of Gujarat (GoG) desires to build the Metro Rail System by adopting
adequate environmental standards to provide for the protection of the people and the
environment. It is proposed that the Metro project will be taken up in Phases. Under
Phase I, the length of the alignment considered is 40.35 Km and there would be 38
stations. There are two corridors-Corridor-I is from Sarthana to Dream city and Corridor-
II is from Bhesan to Saroli. The alignment map of Surat metro rail project (Phase I) is
shown in Figure 1.1.
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Figure 1:1 Surat Metro Network (Phase1) Map
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1.2 The Project Area
The proposed metro rail system will pass through Sarthana to Dream City Line and
from Bhesan to Saroli of Surat, Gujarat. The coordinates for Surat are 21°15:21°8' N
and 72°44':72°53' E with a total geographical area of about 327 sq. km. The city is
situated in the southern part of the state and is bounded by the Arabian Sea on the
west, Bharuch in the North, the Valsad district in the south, the Dangs district in the
south-east, and the Tapi district in the east. The Surat district has been divided into
nine talukas namely Bardoli, Choryasi, Kamrej, Mahuva, Mandvi, Mangrol, Olpad,
Palsana and Umarpada. Geographically, the district belongs to the western
coastlands of the Deccan peninsula. Major geological formations exposed in the
district are Quaternary alluvium, Tertiary limestone and sandstones and Deccan Trap
basalt. The Tapi is the major river which passes through the central parts of the
district also throughout Surat city and flows towards the west. In the last 50 years,
maximum temperature recorded in Surat ranged from 30.6 0C to 37.7 0C however
the average temperature of Surat is 27.2 0C. Surat's climate is classified as tropical.
The summers here have a good deal of rainfall, while the winters have very little.
April and May are the hottest months. With the onset of monsoons, temperature
decreases appreciably in June but remains steady thereafter till September. The
average annual rainfall is 1192 mm.
As per provisional reports of Census of India, population of Surat in 2011 was

4,467,797; of which male and female are 2,543,623 and 1,924,174 respectively.
Population of Surat metropolitan was 4,591,246 of which 2,619,373 are males and
1,971,873 are females. The literacy rate of Surat is higher than the national average
at 88%. Male literacy has been recorded at 91.22%, while it is 83.44% for females.
There are more men than women in the city. There is also a high rate of young
people, with 12% of the total population being under the age of 6. The official
language of the city is Gujarati. The majority of people in Surat associate themselves
with Hinduism, minor religions including Islam, Jainism and Christianity. Industrial
development in Surat district is attributed to the presence of a large number of
diamond processing, textiles and chemical & petrochemical industries.
1.3 Project Description

The Surat Metro Rail project having two metro rail corridors with a combined length
of 40.35 km. Total 38 stations are proposed consisting of elevated and underground
stations. First corridor is proposed from Sarthana to Dream city Line. The length of
this corridor will be 21.61 km of which 6.47 km would be underground and the rest
15.14 km will be elevated. Second corridor is from Bhesan to Saroli. The length of
this corridor will be 18.74 km, would be completely elevated. Salient features of the
proposed corridors are listed in Table 1.1.
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Table1.1:1: Salient Features of Proposed Metro Project
Sarthana – Dream city Bhesan- SaroliCorridor

S. No. Description
Corridor
1. Length of Corridor 21.61 km 18.74 km
 Underground 6.47 km 0
 Elevated 15.14 km 18.74 km
2. Number of Stations 20 18
 Underground 6 (Chowk Bazar, Makati Nil

Hospital, Surat Railway
Stations, Central
Warehouse,
LabheshwarChowk,
Kapodra)
 Elevated 14 (Dream City, Convention 18 (Bhesan, Botanical

Centre, Bhimrad, Surat Garden, UgatVaarigruh,
Women ITI, Palanpur Road,
VIP Road, AlthanGaan, L P Savani School,

Althan Tenement, Roopali
Canal, Majura Gate, Performing Art Centre,
Kadarsha Ni Nal, AdajanGaan, Aquarium,
ShriSwaminaryanMandirKala Badri Narayan Temple,
kunj, VarchaChopati Garden AlthawaChaupati, Majura
Gate, UdhanaDarwaja,
,Nature Park, Sarthana)
KamelaDarwaja, Anjana
Farm, Modal Town, Magob,
Bahrat Cancer Hospital,
Saroli)
3. Maintenance Depot 1 1
4. Track Gauge 1435 mm for both the corridors
5. Station Dwell Time 30 Seconds
6. Train Composition 3 Car train
7. Average Speed 33 Kmph
8. Max design & 90 kmph, 80 kmph

Operating speed
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Sarthana – Dream city Bhesan- SaroliCorridor
S. No. Description
Corridor
9. Traction Power Supply 750 V DC
10. Rolling Stock
 Coach 3.9 m x2.9 m

Dimension
 Coach Carrying DMC (247), TC (270)
Capacity
 Train Carrying 764 Passengers (Seating 136, Standing 628)
Capacity
 Control Train Based Monitor and Control System
System
11. Signalling Continuous Automatic train control with cab signalling and
ATO
12. Telecommunication Integrated System with Fibre Optic cable, SCADA, Train
Radio, PA system etc.
13. Fare Collection Automatic Fare Collection System with combination of

contactless smart card for multiple journey and
computerized contactless smart token for single journey.
14. Construction Elevated Viaduct carried over pre-stressed concrete box

Methodology shaped Girder/U Girder/Double U-Girder/I-girder with
pile/open foundation and underground construction using
TBM or Cut & cover or NATM techniques.
Source: DPR, June 2018
1.4 Land Acquisition and Involuntary Resettlement

The proposed metro project requires land. Land is mainly required for MRTS
Structure (including Route Alignment), Station Building, Platforms, Entry/Exit
Structures, Traffic Integration Facilities, Depots, Receiving/Traction Sub-stations,
Radio Towers, Temporary Construction Depots and work sites, staff quarters, office
complex and operation control centre(OCC). The land for acquisition is unavoidable,
if project has to be completed. The efforts have been made to keep land
requirement to the barest minimum by so choosing the alignments that the
acquisition of private property is minimal. From DPR, 2018, it is noted that the
proposed metro rail project will involve acquisition of 543044.86sqm. Out of the
total land requirement, 526477.86 sqm (96.9%) is government land and only 16567
sqm (3.1%) is under private acquisition.
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The acquisition of land for the project shall displace people from their home,
livelihood base, and business base. The project impacts assessed through project
census survey includes loss of private land, loss of non-land assets, and loss of
livelihoods. As per survey findings, 414 structures and 72 open plots/empty land, 806
households consisting of 4206 persons will be affected. The affected households
include 352 titleholders and 454 non-titleholders i.e tenants, encroachers, squatters,
and kiosks.
Compensation for land acquisition, resettlement and rehabilitation shall be

considered as per Right to Fair Compensation and Transparency in land acquisition,
Rehabilitation and Resettlement Act, 2013(RTFCTLARR Act),Right to Fair
Compensation and Transparency in Land Acquisition, Rehabilitation and
Resettlement (Gujarat Amendment) Act,2016(RFCTLARR (Gujarat Amendment) Act)
and World Bank (WB) Environmental and Social Standard (ESS) 5 "Land Acquisition,
Restrictions on Land Use and Involuntary Resettlement".
1.5 Minimising Resettlement

Attempts have been made during the detailed design of the project preparation to
minimize the land acquisition, resettlement and adverse impacts on people in the
project area through suitable engineering design. Steps have been made to confine
the project area in the government land and in available Right of Way (ROW) where
feasible. This has been done with proper consultation with the local people and
affected communities. Their suggestions have been incorporated in the design
whenever technically feasible. However, there will be some unavoidable land
acquisition for which adequate compensation has been considered as per RFCTLARR
Act, 2013 and RFCTLARR(Gujarat Amendment) Act, 2016 and World Bank (WB)
Environmental and Social Standard (ESS)5 "Land Acquisition, Restrictions on Land
Use and Involuntary Resettlement". For the proposed work the following specific
measures are taken to minimize resettlement in this project.
 Selection of the project sites and its various components in the government
land;
 Proper engineering design to avoid and minimize displacement and hence
resettlement; and
 Prefer open land instead of habitation and building structures.
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1.6 Objective of Resettlement Action Plan
The Resettlement Action Plan (RAP) which is based on the principle that the
population affected by the proposed metro rail project will be assisted to improve
their living standards. The RAP is project specific and it has been prepared in
accordance with the RTFCTLARR Act 2013, RFCTLARR (Gujarat Amendment) Act,
2016 and World Bank (WB) Environmental and Social Standard (ESS)5 "Land
Acquisition, Restrictions on Land Use and Involuntary Resettlement". The RAP is
based on the general findings of the census socio-economic survey, field visits, and
meetings with various project affected persons in the project area. The primary
objective of the RAP is to identify social impacts and risks and to develop measures
to mitigate various losses of the project while the specific objectives are as follows:
 To prepare an action plan for the project affected people for improving or at
least retaining the living standards in the post resettlement period;
 To outline the entitlements for the affected persons for payment of
compensation and assistance for establishing the livelihoods;
 To develop communication mechanism to establish harmonious relationship
between GMRCL and Project Affected Persons (PAPs);
 To ensure adequate mechanism for expeditious implementation of R&R plan.
1.7 Screening and Categorization

The project will involve resettlement, due to land acquisition of 543044.86 sqm
(Government land-526477.86 sqm and private land-16567 sqm) and affected of 414
structures and 72 open plots/empty land, 806 households consisting of 4206
persons. AFD and KFW require environmental and social assessment of projects in
accordance with World Bank’s Environmental and Social Standards (ESSs). AFD and
World Bank analyse and classify all potential projects into High (A)-Substantial (B+)-
Moderate (B)-Low (C) environmental and social risks, depending on the extent of the
potential risks borne by the operation. The classification considers the nature and
scale of operation, the location and sensitivity of the affected area, the severity of
potential environmental and social risks and impacts, and the client’s capacity to
manage them.
According to AFD’s Environmental and Social Risk Management Policy and World
Bank’ ESF, the proposed metro rail project in Surat is categorised as High Risk-A
project. The Project E&S management must therefore comply with both national
legislation as well as WB ESSs. As per the WB ESSs, ESS5: Land Acquisition,
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Restrictions on Land Use and Involuntary Resettlement and ESS 10: Stakeholder
Engagement and Information Disclosure will be triggered.
1.8 Alternative Analysis

1.8.1 Alignment Planning
The principal objectives which were considered while selecting the metro-alignment
are minimization of the impact on the environment and social, optimization of the
functionality of the alignment, minimization of construction time, minimization of
construction and operational cost and maximization of the results of the economic
investment. The Ministry of Housing and Urban Affairs, Government of India
announced the ‘Appraisal Guidelines for Metro Rail Project Proposals’ in September
2017. Comprehensive Mobility Plan (CMP) – 2017 of Surat City related to MRTS
Project as provided by Centre of Excellence in Urban Transport, (CEPT), and
Ahmedabad following approach for this study was developed:
 Delineation of Study Area,

 Growth Dynamics,
 Demand assessment along the corridor,
 Characteristics of the corridor
 Integration with other mass transit corridors,
 Transportation Characteristics,
 Construction feasibility, and
 Environment and social aspects.
A Comprehensive Mobility Plan (CMP) aims to retain the compact structure of the
city of Surat and proposes intensification of development along the rapid transit
corridors. The report recommends the following corridors as potential metro
network:
1. Dream city – Kamrej (28.9 km)
2. Bhesan – Umbhel (26.3 km)
3. Majura gate to Karamala (15.8 km)
This section of the chapter presents demand analysis and network characteristics, in
order to assess suitability of a rapid transit mode for these three corridors.
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1.8.2 Demand Assessment along the Corridor
An assessment of potential ridership on the three CMP metro corridors for the future
years of 2026and 2046 has been undertaken. An analysis of future Public Transport
(PT) important to assess suitability of a metro or another rapid transit mode. Below
Figure 1.2 shows model output of assigned passenger flows for year 2046 and
ridership by mode.
Figure 1:2 Model Outputs of Public Transport Assignments (2046)
Source: Comprehensive Mobility Plan Surat -2046, CoE- UT, CEPT University
This network was analysed and the demand outputs in terms of peak passenger
flows or peak hour peak direction traffic (PHPDT) for the year 2026 and horizon year
2046 has been presented in the Table 3.8. It can be seen that DreamCity to Kamrej
has the highest passenger flow of 16000 PHPDT in 2026 going up to 46000 PHPDT
in2046. The other two corridors - Bhesan – Umbhel and Majuragate to Karamala has
a demand of around 24000 PHPDT and 19500 PHPDT in 2046 respectively.
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Table1.1:2: Mode Selection for Proposed Rapid Transit Corridors Based On Daily Ridership And PHPDT
S. Corridor Name Year2026 Year2036 Year2046 Potential
No. Via Km PHPDT Ridership PHPDT Ridership PHPDT Ridership mode
Dreamcity – Sarsana- Exhibition Centre, 31 16,298 431,040 27,966 812,050 34,268 1,032,120 Metro
Kamrej/ Vav Bhatar Char rasta and Sarsana,
1
Majura gate, Rly station and
Sarthana
Bhesan – Kadodara Adajan, Majuragate, 26 6,500 202,140 16,945 546,390 24,032 782,330 Metro
2 KamelaDarwaja, Saroliand
Sabargam
Majuragate- Ved 16 4,618 109,590 15,999 356,720 24,386 533,140 Metro
3
Karamala
SherditoUnn Kapodara, Saroli,Devadh, 29 2,821 80,760 9,614 278,960 14,503 421,910 BRT
4
(half ring) SaniyaKande
RailwayStationto Sahara Dharwaja,Udhana, 12 3,961 98,830 5,359 176,720 8,144 219,600 BRT/LRT
5
Railwaystation Adajan, Katargam
Jahangirpura to Talad 11 1,664 28,480 6,194 115,640 9,497 179,880 BRT
6
Olpad
7 Pal toHazira Icchapur 15 2,927 43,940 6,725 112,420 9,241 158,610 BRT
8 KosadtoSayan Gothan 10 1,510 25,830 4,499 82,450 6,601 122,730 BRT
Punagamto Kosmada 7 66 15,610 1,968 46,330 2,860 67,890 BRT
9
Valthan
10 UnntoKhajod - 6 380 11,530 966 32,100 1,408 46,300 BRT
11 KamrejtoValthan Vav 2 1,212 23,930 2,631 51,030 3,559 68,030 BRT
Udhanateenrasta Dindoli 19 182 3,600 504 10,530 725 15,370 BRT
12
to Palsana
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Hence based on the passenger flows Figure 1.2 shows the potential Metro and BRT
corridor of about 73 km and 213 km for the future years respectively.
Figure 1:3 Prospective Future Metro and BRT Corridor (2046)
Source: Alternative Analysis Report, CEPT University, Ahmedabad
1.8.3 Corridor Characteristics

A description of the corridors in terms of the road widths and adjacent land uses has
been presented below:
RTC 1 (Rapid Transit Corridor): Dream City to Kamrej/ Vav (29 km)
Dream city to Kamrej/ Vav corridor is about 29 km long cutting across the city centre
and also connecting two far ends of the city. This corridor can be divided into three
parts, i.e. Dream City to Majura Gate, Majura Gate to Surat railway station, Railway
station to Sarthana and Sarthana to Kamrej/ Vav based on the adjacent land use
characteristics. The section from proposed Dream city to Majura Gate is about 8km,
of which Majura Gate to Althanis fairly densely developed with mixed uses-
industries, educational institutions, commercial and lower and middle income
residential land uses. The section from Althan to Dream City is currently developing
with residential and commercial land uses coming up in this area. Recently, the
Southern Gujarat Chamber of Commerce and Industry(SGCCI) has developed a huge
Exhibition Centre on this corridor towards proposed Dream City, which is likely to be
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a major attraction node in near future. Dream city is the one of the prestigious
projects of Surat for which master planning is completed and the construction is
underway. Envisaged as the diamond hub of India, it is expected to generate huge
employment in future. Majura Gate to Railway station corridor passes through the
city centre area which is very densely built up. The development consists of
commercial, retail local markets, government buildings etc. The inner city is the
major employment and attraction area in the city. The area around Railway station is
also a major node. Gujarat State Road Transport Corporation (GSRTC) and the
existing city bus terminals are also located in close proximity to the station, owing to
which this node is already been planned and developed as the multimodal transit
hub.
There is already an operational BRT from Railway station to Kamrej via Sarthana and
Valak. The section from Railway station to Sarthana is highly dense with mostly
commercial and retail markets. It also provides direct access to Hirabaug and
surrounding area which is the existing diamond hub of the city. There are many
power loom clusters situated along the corridor which operate 24x7.
The section from Sarthana to Kamrej is currently developing; Kamrej is already

connected to therailway station directly through BRT. There is an alternative node -
Vav, 3 kms south of Kamrej on the national highway, which can also be considered
for connecting through a rapid transit corridor in future.
RTC 2: Bhesan to Umbhel (28 km)
Bhesan to Umbhel corridor of around 28km length passing through city centre via
Adajan, MajuraGate, KamelaDarwaja and Saroli. This corridor can be divided into
three parts; i.e. Bhesan to Adajan,Adajan to Saroli and Saroli to Umbhel.
Bhesan to Adajan is the main street of the western part of the city with existing RoW
ranging from24m to 36m. A very small segment of around 3km from Bhesan to L P
Savani has 24m RoW which isproposed to be widened to 30m in CMP proposal.
Roads with 30m and above are appropriate fordevelopment of any kind of rapid
transit system.Bhesan to Adajan is the section with predominant upper and middle
income group residentialdevelopment. Along the corridor, mixed land use with retail
shops and market on the road abuttingproperties can be seen. Many schools,
hospitals and recreational activities are also located along thiscorridor. This corridor
provides direct connectivity with city centre area.
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The corridor from Adajan to Saroli via Athwa gate, Majura gate, KamelaDarwaja, is
predominantlycommercial. There are many government offices, colleges and major
hospitals in the section fromAdajan to Majura Gate. Civil Hospital and B D Mahavir
Heart Hospital are the two big hospitals locatedalong this section. Majura Gate and
Udhana are major destinations because of textile and ancillaryindustries lying on this
corridor. Udhana junction is on the BRT corridor connecting Sachin.
Udhna toKamelaDarwaja is a high employment zone because of location of textile

markets and industries alongthis section. KamelaDarwaja to ParvatPatiya through
Mithikhadi is again predominantly lined withtextile markets and industries on both
side. From ParvatPatiya to Saroli, a lot of new textile marketsare coming up on both
sides.The existing RoW on Ring Road is 60m; KamelaDarwaja to Canal corridor, it is
24m and again fromCanal corridor to Saroli, it is 60m. There is a proposal of widening
from 24m to 30m the section fromKamelaDarwaja to Canal corridor in CMP.
As per initial discussions with SMC, there is also a proposal of station for High Speed
Rail (HSR) nearUmbhel, owing to which major external demand is expected at this
node in future.
Saroli to Umbhelcorridor via Chedcha and Ladvi is about 8km long. It passes through
the vacant area currently but thereis a proposal of continuous road from Saroli to
Umbhel with 45m of RoW. In future, this corridor wouldprovide connectivity to HSR
station and vacant land along this corridor may have an opportunity to bedeveloped
as high density commercial and residential land use.
RTC 3: Majura Gate to Karmala (15 km)
The corridor from Majura Gate to Karmala via Ved has a length of about 15 km.
Currently the city doesnot have direct connection across the river, and there is no
development on the other side of the river.There is a proposal of connection across
the river from Ved to Karmala with 45m of RoW that will alsoattract development to
happen across the river and will also provide direct connection to city centrefrom
other side of the river.
The Majura Gate to Ved via Chowk and Katargam has length of about 8km. A lot of
government offices, local and informal markets are located along this corridor.The
Katargam area has existing textile industries on one side and the other side of the
corridor has predominantly residential land use with middle and upper middle
income group of societies. Ved is anexisting gamtal having predominantly residential
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development. There are also many educationalinstitutes are located along the
corridor.
1.8.4 Capacity of existing transport system (With and without project Assessment
An analysis of vehicular traffic along the corridor with and without the rapid transit
corridor has been undertaken, in order to ascertain the importance of the transit
corridor. This would help assess the need for the project - what will be the status if
the alternative is not implemented. Two indicators have been looked at:
1. Congestion relief because of metro: % corridor congested with VCR more
than 0.9 in with metro and without metro scenario.
2. Travel time benefits: Travel time along the corridor and time savings in with
metro and without metro scenario.
The results of this analysis have been presented in the summary Table 1.3.
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Table 1.1:3:Analysis of Vehicular Traffic Along The Corridor With and Without The Rapid Transit Corridor
Rapid Transit Approx. Passenger demand on Existing Proposed Road % of corridor congested Pvt. Veh. Time in Vehicular
Corridors (RTC) Length the corridor (PHPDT) Predominant widths (m) in CMP corridor (2046) Min travel time
(km) Land use saving
characteristics (with versus
along the without
corridor metro)
With Without With Without
2026 2046
metro metro metro metro
1.Dream City to
Kamrej/ Vav 29 16000 34000 29% 43% 78.24 88.01 11%
A. Dream city to 8 Residential Existingis18-24 and

Majura Gate and proposed to be
7300 19500 55% 69% 23.0 22.9 0%
commercial widened to 30 min
CMP
B. Majura Gate to 4 16000 33500 Commercial and Existingis15-24 m 61% 76% 18.74 22.53 17%
Railway Station historically
C. Railway Stn to developed local Existingis36-60 and
Diamond
Sarthana markets
industries, proposed to be
9 15000 34000 15% 38% 19.53 24.21 19%
Textile looms& widenedto45 -60
Industries & min CMP
commercial
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along the without
corridor metro)
2026 2046
D. Sarthana to 4000 11000 Under Existing Sarthana to 0% 2% 16.97 18.37 8%

7
Kamrej/ Vav development Kamrej-60m
phase, Proposed from
2.BhesantoUmbhel 28 6500 24000 opportunity to SarthanatoVav-45 m 28% 42% 81.1 88.9 9%
A. Bhesan to develop as TOD
Residential Existing24-36m
Adajan 7 5800 16500 and mixed and proposed to 12% 18% 15.6 17.5 11%
land use with be widenedto30 -
recreational 36 min CMP
activities
B. Adajan to Saroli Commercial, Existing36-60m and
11 6500 24000 Textile markets proposed to be 69% 88% 43.5 48.6 10%
& industries and widened to 60min
public buildings CMP throughout
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along the without
corridor metro)
2026 2046
C. Saroli to Umbhel 8 3000 10000 Mostly vacant 45mRoWproposed 0% 15% 22.0 22.9 4%
in CMP
3.Majura Gate to
Karmala 15 4400 19500 25% 44% 46.1 59.6 23%
A. Majura Gate to Residential and Existing18-36m
Ved 7 4400 19500 Katar gam Proposedto36m 48% 64% 26.2 34.3 24%
textile power (except section in
looms old city)
B. Ved to Karmala 9 4300 19200 Mostly vacant Existing-No 0% 22% 19.9 25.4 22%
connection across
river 45 m
proposed in CMP
with river bridge
connection
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1.8.5 Observations
Rapid Transit Corridor 1: Dream City to Vav
Rapid Transit Corridor 1 section from Majura Gate to Sarthana section has the
maximum PHPDT about34000 in year 2046 which is considerably high. In the year 2026
also, the demand is 15000 PHPDT. In order to accommodate passenger flow of this
magnitude, a metro system is more appropriate. The section from Dream City to Majura
Gate is not fully developed as yet and has the proposed diamond hub ‘Dream City’
coming up in the future. The demand along this section is therefore expected to
increase from 7300 PHPDT in 2026 to 19500 PHPDT in 2046. The rapid transit corridor in
this section would support the proposed Dream City development and hence can be
considered for metro along with Majura Gate to Sarthana section.
The demand build up from Sarthana-Kamrej /Vav is comparatively slower as this section
is currently vacant and the development of the area is expected to happen post 2026.
This section can therefore be considered for metro in Phase II. With and without project
analysis shows that this corridor if planned as a metro, would reduce the congested
network length to 30% in comparison to 44% in the ‘Without metro’ scenario. The travel
timesaving along this corridor would be around 10% in with metro scenario.
Rapid Transit Corridor 2: Bhesan to Umbhel
Bhesan –Umbhel rapid transit corridor connects western part of the city to the city
centre and commercial area coming up along Saroli corridor. As presented in the
summary above, the section from Bhesan to Saroli (i.e. A & B) has 16500-24000 PHPDT
in 2046 according to demand assessment. In the year 2026, the passenger demand is
around 5800-6500 PHPDT. Saroli- Umbhel section demand in 2026 is 3000 PHPDT
increasing to 10000 PHPDT. However, as and when the High Speed Rail corridor and
station comes up, external passenger demand would also get added to this corridor.
With and without project scenario shows an overall 10% benefit in terms of private
vehicular travel time along the corridor.
Since the passenger flow from Bhesan-Saroli section is more than 15000 PHPDT in 2046,
it is proposed to consider metro as the mode for Bhesan-Saroli section. Extension of this
corridor to Umbhel may be considered in Phase II based on HSR project implementation
and demand analysis.
Rapid Transit Corridor 3: Majura Gate to Karmala
This corridor has a passenger demand of around 19000 PHPDT in year 2046. Majura
Gate to Ved section is about 7km, which is predominantly residential in the Ved area
and has textile industries and power looms towards Katargam. Looking at the demand,
this corridor can be recommended for metro system, however owing to road width
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constraints in the Majura Gate to Katargam section, underground metro may have to be
considered. The section from Ved to Karmala is completely vacant and currently there is
no connection across the river. This proposed growth towards north of the city may
take time to build up. The 2026demand for both the sections is not very high (around
4400 PHPDT). This corridor may hence be considered in Phase II. In terms of travel time,
significant savings to the tune of 25% is observed.
1.8.6 Economic Effects (Social Cost Benefit analysis)
Economic analysis have been undertaken to assess economic effects of alternative

transit system options for identified corridors. Considering the ridership potential of the
identified two corridors, two different transport system alternatives namely (i) Metro
and (ii) BRT have been analysed through costs and benefits perspectives as given in
Table 1.4.
Table 1.1:4:Ridership Potential

Year Ridership (in lakh)
Metro BRT
2024 2.8 2.7
2028 7.4 4.1
2038 14.3 7.2
2048 18.3 9
This section attempts to estimate the incremental benefits of metro project over BRT
Project for two identified corridors. The incremental social benefits can be divided into
direct and indirect benefits as given in Table1.5.
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Table 1.1:5:Ridership Quantifiable and Non Quantifiable Benefits
Indirect benefits
due to
decongestion on
Sr. Incremental Direct Benefit due to Metro
Benefits other
No Project
modes/routes
owing to Metro
Project
1 Lower Vehicle The Metro Project is likely to contribute to a diversion of VOC would also
Operating Cost a larger number of passengers from private and other get reduced for
(VOC) public modes to the metro as compared to the BRT vehicles plying
(including Capex alternative. This will lead to more pronounced savings in on the mixed
in Vehicle, vehicle operating costs (VOC). traffic zone due
Maintenance to decongested
cost and Fuel roads. The effect
Saving) would be more
pronounced in
case of a metro
alternative.
2 Passenger time Speed of metro is higher in case of a metro leading to Time savings to
saving higher savings in terms of Vehicle Operating Time (VOT) mixed lane
as compared to BRTS alternative. vehicles due to
The diversion of passengers is higher in case of metro as decongestion.
compared to BRT. Thus, aggregate VOT benefits would Decongestion
be higher, benefits likely to
Reduction of waiting time for trips diverted to Metro be higher in case
from Intermediate Para Transit, two wheelers, cars as of metro hence
compared to BRT owing to higher frequency, more enhancing the
reliability and speed. VOT per vehicle
plying on mixed
lane VOT
benefits will be
enhanced at the
aggregate level
due to higher
metro ridership
v/s in a BRT.
3 Reduction in Decreased carbon emissions from higher number of Number of
Pollution diverted vehicles on Metro as compared to BRT total vehicles
alternative. Also, BRT Buses would also generate would be reduced
emissions. All such emissions would not happen in case due to Public
of Metro. Transport. This
reduction would
be higher in case
of metro, leading
to higher speed
and high fuel
efficiency in
mixed lane and
hence Lower
Carbon emissions.
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Indirect benefits
due to
decongestion on
Sr. Incremental Direct Benefit due to Metro
Benefits other
No Project
modes/routes
owing to Metro
Project
4 Reduction in Lower accidents due to decrease in no, of -

accidents Vehicles of on the project corridor owing to trips diverted
to Metro
5 Better access to Shorter trip distances for workers employed on TOD

workplace due to stations, employment in Metro case as compared to BRT
TOD base.
6 Econ. Impetus to Better and faster accessibility due to Metro Service may Improved
micro region enhance labour pool and skill availability with multiplier accessibility due
benefits to decongested
roads/other
modes may
enhance labour
pool ands kill
availability with
multiplier
7 Overall increased Better quality of life to citizens, particularly to daily Benefits
benefits.resulting from
mobility commuters, women, students, elderly and disabled. Reduced
congestion
captured.
8 Benefits to City Would improve city image attracting higher

Image Investments and businesses could decrease Out
migration and increase immigration.
9 Better Comfort Improved quality of services, ease, and reduction in

Level to Passengers crowding owing to higher frequency and speed. These
commuting factors enhance Comfort Level to Passengers.
through City Bus
Service
10 Indirect benefits of Diversion of Traffic will also contribute to
Reduce Pollution Reduced congestion and pollution there of.
to Population
leaving around
project corridor
Source: Alternative Analysis Report, CEPT University, Ahmedabad
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Based on the demand analysis, it can be concluded that all three corridors may be
considered for metro. However, in the first phase following corridor /corridor sections
are recommended:
• Dream City- Sarthana (21.61 km)

• Bhesan-Saroli (18.74 km)
For Phase II, Majura Gate- Ved can be considered. The extension to Karamala based on
road network development and demand build can be considered after demand
assessment. Similarly, extensions from Sarthana-Kamrej/Vav and Saroli-Umbhel can be
taken up in the sub-sequent phase.
1.8.7 Environmental and Social Considerations for Alternative Analysis

As per provisions of the EIA Notification, 14th September 2006 and its amendments, any
person who desires to undertake any new project in any part of India or the expansion
or modernization of any existing industry or project listed in Schedule-I of the said
notification shall submit an application to the MOEFCC, Government of India in
accordance with the guidelines issued by the Central Government in the MoEFCC from
time to time. Metro Rail project is not included in the Schedule-I of the EIA Notification,
2006. Thus, the project does not require an environmental clearance certificate from
the MoEFCC.
However, Appraisal Guidelines for Metro Rail Project Proposals, issued by Ministry of
Housing & Urban Affairs (MoHUA), Government of India (September 2017);
recommends a preliminary environmental analysis of the project, to identify
environmentally sensitive areas early on, so that these areas can be avoided if possible
during design.
For the potential metro corridors, a preliminary environmental analysis of the project
has been done. This is to identify environmentally sensitive areas early on, so that these
areas can be avoided if possible during design. During the DPR preparation the section
finalized based various design considerations and alternative construction techniques to
reduce the impact on environmental and social aspects. These details are described as
under:
1.8.8 Design Considerations
I. Corridor-I: Sarthana to Dream City
Underground Section: This corridor runs from North-Eastern parts of Surat to Central to
Southern parts of Surat. From chainage 3805.00m to chainage10270m, section has
been envisaged as Underground section due to inadequate space available on road in
the areas like Kapodra, LabheshwarChowk, Central Warehouse, Surat Railway Station,
Muskati Hospital and Gandhi Baug and Row is less than 20m through which alignment is
passing and planning elevated metro alignment on such narrow road will involve
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demolition of large number of structures. It is also required to provide metro stations at
interval of approximately 1.00 Km, in this stretch to serve inhabitants, which further
requires more width and resulting in more demolitions.
The alignment is critical from alignment point of view near to Labheshwar Chowk
Station and Moskati Hospital Station due to space constraints and heavy congestion on
road areas and to save dismantling of large number of structures. These two
underground stations have been planned on side platform pattern for UP line and down
line at different levels i.e. one-over other. To accommodate these two level stations up
line and down line tunnels have been planned one above other by tapering the inter
tunnel distance on both sides of the stations.
Elevated Section: In order to minimize land acquisitions and to provide good

accessibility from either direction, the metro alignments are located mostly along the
centre of the roads with single pier supporting the viaduct so that the existing roads
remain in use as usual. But, at some locations the geometrics of the roads especially at
road turnings may not match with geometric parameters required for metro rail
systems. In such cases, either the alignment will be off the road or some properties
abutting the road would get affected.
II. Corridor 2: Bhesan to Saroli
This Corridor runs from North-Western parts of Surat to Central area and finally
terminates towards Eastern parts of Surat. The entire corridor is elevated corridor. As
per Surat DPR- 2018, Saroli Station’s entry/exit S-1 (Area -595.90 sq.m) is proposed in
area of Shyam Sangini Textile Market, which is G+6 with basement Parking. During the
Site visit by GMRCL team from 05/12/2019 to 07/12/2019 with RITES & SMC
representatives for SIA survey, it is found that Entry/exit of the station is partially
affecting Shyam Sangini Textile Market and it may be needed to partially demolish the
building which may affect 48 shops. The location of Entry/Exit of Saroli Station is shown
in Figure 1.3. In order to reduce the demolition of building and to reduce R&R issues, it
is being proposed to relocate the exit as there is enough open land available and road
width is sufficient to build Entry/exit structures.
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Figure 1:4 Entry/Exit of Saroli Station

Structure Affected
due to Entry/Exit
III. Depot Planning
Design Interventions carried out at Dream City Depot and along the alignment in roder
to reduce the impact on ecology, PAFs and land acquisition. The depot proposed in the
DPR was approximately 3 km away from Dream City Metro stations and is located in low
laying marshy land. The new depot proposed is approximately 700 mts away from the
Metro Station and easy to approach from the main road. The drawing showing the
proposed new depot location is given at Figure 1.4. The new depot location is identified
at a location, where there is minimal marshy land and no land acquisition is involved.
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Figure 1:5 Dream City Depot Location
New Depot Location
Old Depot Location
A. Alternative Construction Techniques
Underground Alignment: For this stretch, cut and cover method of the underground
construction can be employed for the construction of the underground sections.
However keeping in view the inconvenience to the traffic movement and land
acquisition, it is proposed to use Tunnel Boring Machine (TBM) or New Austrian
Tunnelling Method (NATM) in the overburden soil mass. Tunnel excavation for a major
length of underground section is expected to be carried out by Tunnel Boring Machines.
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During tunnelling, the use of precast concrete tunnel segments has been widely used
due to its efficient and economical installation process compared to that of normal cast
in-situ lining practice and also reduces the construction time at site and less exposed
the pollution during construction.
Underground Stations: No land at surface is required permanently for underground

section, except for small areas for entry/exit structures, traffic integration, chilling plant
and ventilation shafts at stations. To the extent possible these will be located either on
footpath edge or in front marginal open setback of the building along the road. All the
06 underground stations have been proposed to be constructed by cut and cover with
top-down or bottom up methods. The diaphragm walls for such station constructions
would be 80 to 120 cm. thick and will function as a permanent side wall of the station.
By resorting to top-down method the surface could be restored quicklyand further
excavations and construction of the station will not hamper the surface activities which
provide the early traffic restoration and less exposed the pollution during construction.
Elevated Section: The choice of superstructure has to be made keeping in view the ease
of Constructability and the maximum standardization of the formwork for a wide span
ranges in order to reduce the traffic congestion at work sites, to reduce air and noise
pollutions. The segmental construction technology is proposed for construction of the
corridors due to the following advantages:
 Segmental construction is an efficient and economical method for a large range

of span lengths and types of structures. Structures with sharp curves and
variable super elevation can be easily accommodated.
 Segmental construction permits a reduction of construction time as segments
may be manufactured while substructure work proceeds and assembled rapidly
thereafter.
 The area required is very less for this technology in compared to cast in situ
technology. The superstructure is manufactured at a place away from busy areas
and placement of superstructure is done with the system erected from piers at
heights.
 It is easier to transport smaller segments by road trailers on city roads.
 It is easy to incorporate last minute changes in span configuration if the site
situation so warrants.
 Interference to the traffic during construction is significantly reduced.
 Segmental construction contributes towards aesthetically pleasing structures
and good finishes.
 The overall labor requirement is less than that for conventional methods.
 Better quality control is possible in the casting yard
 During construction, the technique shows an exceptionally high record of safety.
 The method is environment friendly as no concreting work is carried at site for
the superstructure.
Elevated Stations: Elevated station is generally proposed with elevated concourse so

that land is required only for locating the entry/exit structures. To the extent possible
the Entry and Exit points of stations (underground and elevated) were planned on the
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foot paths.Traffic integration facilities are provided wherever required and, but no land
is proposed for acquisition. In view of the constraints on space on ground floor, it is
proposed to provide the concourse area exactly below the Station Building at
mezzanine level. All the stations in elevated stretch including terminal station are
planned with side platforms. The staircase giving access to concourse area from ground
will be located at the edge of footpaths or in front marginal open setback of the
buildings in the as far as possible in the open space. Nevertheless it is not possible to
find open space at all the locations therefore acquisition of certain private structures is
inevitable.
In the cross section of station structure, viaduct column will be located on the
median/footpath and other supporting columns/piers shall be provided on other sides
of the road within ROW. In some the cases where space is major constraint, the cross
section is supported by a single viaduct column and cantilever arms to eliminate the
columns in the right of way.
1.9 COVID 19 Lockdown and Its Impact on RAP Process

COVID-19 has become a global issue and declared as pandemic by World Health
Organization (WHO). Over the last few months, the whole world is collectively fighting
against this pandemic to keep people safe. In India, the first case was officially identified
on 30 January 2020 in Kerala. With this identified case in India, the COVID 19 outbreak
created a kind of threat to general public and alerted the Government to monitor closely
the 2019-nCoV situation and to intensify preparedness and response efforts. W ith the
intent to contain the spread of Covid-19, Hon’ble Prime Minister of India had
announced a nationwide complete lockdown of 21 days on 25th March, 2020. But, as
spike in corona cases continued, the Prime Minister again, announced that the
lockdown to be continued till 17th May, 2020. However, even today the situation is not
normal in Surat.
By end of September 2019 the survey team has completed survey of 358 project
affected households. After submission of draft report, a joint site verification visit was
conducted from 6th to 7th November, 2019 by GMRCL, RITES and survey team (DQF).
During the visit GMRCL officials suggested to add some structures for social survey in
proposed station locations. The structures as instructed by GMRCL to add were covered
under census socio-economic survey. By the end of December, the survey team have
completed the survey of project affected households in both the corridors but the
survey of 451 Textile Market in kamela Darwaja could not be completed due to the
unavailability of the owner of the building. The 451 textile market is located near
proposed kamela Darwaja station in Bheshan to Saroli corridor. There are
approximately 150 PAHs were identified during site visit. The survey of 451 textile
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market could not be completed due to non-availability of all the owners and reluctance
of the tenants for the survey. After several meetings with the available owners and
tenants, the survey of textile market was initiated by the survey team in the presence of
GMRCL and SMC officials on 19/03/2020.But due to declaration of lockdown in the
country on 24th March, 2020 the social survey of 451 Textile Market was again stopped.
As a result it was not possible to visit the site and contact PAPs of the building.
As recommended by AFD, GMRCL has made efforts to collect the contact numbers of
owners and tenants of 451 textile market during this COVID-19 lock-down period.
GMRCL contacted few PAPs whose telephone numbers were available. However, they
refused to share information over telephone. Telephone numbers for the majority were
still not available as the PAPs refused to share information of any kind. GMRCL again
tried to convince the owners and tenants to conduct survey through telephone but due
to current pandemic situation they are ready for survey. However, GMRCL has
communicated RITES over telephone in the month of November, 2020 to drop the
survey of 451 Textile Market as GMRCL is planning to redesign the alignment to save
the 451 textile market building. The social survey of 451 Textile Market was not
conducted and the same has not been covered in SIA Report.
In the mean time the social survey of refused PAHs was conducted for both the
corridors with the help of local investigators, local administrations and GMRCL
considering the current pandemic situation and community protest at Surat Railway
Station in corridor-1.The survey of refused PAHs was conducted in the month of
November, 2020.
1.10 The Report

The Resettlement Action Plan is presented in 12 chapters. The Chapter-1 is on
Introduction and Project Description. Scope of Land Acquisition and Resettlement is
given in Chapter-2. Socioeconomic Information and Profile is presented in Chapter-3.
Chpater-4 is on consultation, participation and information disclosure. Legal Framework
is presented in Chapter-5. Chapter 6 is on Eligibility and Entitlement Matrix. Grievance
Redress Mechanism is given in Chapter 7. Chapter-8 is on Relocation, resettlement and
income restoration. Institutional arrangement is presented in Chapter-9. Resettlement
Budget and Financing Plan is given in Chapter 10. Chapter-11 is on Implementation
Schedule and Monitoring and evaluation is presented in Chapter-12.
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2 SCOPE OF LAND ACQUISITION AND RESETTLEMENT
2.1 Project impacts

The key objective of the study is to make an assessment of impacts of proposed land
acquisition on social, economic and cultural life of the directly impacted land losers as
well as other indirectly impacted population residing within the area of impact. The
metro project will have both positive and negative impact on life of people.
2.1.1 Positive Impact

The metro project shall contribute to reduce in road traffic and road stress, fuel
consumption, air pollution, travel time, vehicle operating cost, accidents and road
maintenance. Views of the respondents revealed that there are some positive
benefits of the metro project. About 32.2 percent of respondents agreed that there
will be a better transport facility in the city and 15 percent feel that he proposed
project will lead to the development of city whereas few respondents reported that
the metro train facility will be helpful for women to have a safe and convenient
means of travel. During community consultation people perceived following positive
impacts:
 The proposed metro rail project will lead to diverse ways of livelihood
opportunities for the people in the city. Surat is known for its vibrant textile
markets across the country and the proposed metro project will enlarge the
growth of the local as well as textile market which in turn will benefit to all kinds
shop keepers, merchant as well as business class.
 The affected community admitted that rate of land and other immovable
property will hike because of the proposed metro project.
 The proposed metro rail project would be more convenient and integrated
transport facility in Surat city. Irrespective of places majority of the respondents
accepted that after the introduction of the metro train facility there would be an
efficient and effective transport facility in the city.
 The metro train facility will be very helpful for the working women. Metro train
facility will enlarge their scope of getting jobs. The women from the slum
communities are looking into this metro project as a source of their livelihood to
sell flowers, water bottles and other packaged food at the metro stations if
allowed.
 Several earning opportunities would become available for the local people. Once
the infrastructure facilities are developed marketing facilities are likely to come
up in the region leading to general prosperity and economic upliftment of the
people of the project area.
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2.1.2 Negative Impacts
The proposed metro project shall have negative impact on loss of land, loss of
structures, Impact on Households and Persons, loss of livelihood, impact on women,
Impact on Vulnerable Groups and impact on community resources. During socio-
economic survey majority of respondents reported that loss of livelihood (84.3%), not
good for PAHs (6.3%), traffics during construction (5.3%) along with noise and
vibration during construction (1%) are likely to be the negative impacts due to the
proposed project. Few of the respondents reported there is no need of metro (3%)
due to existing BRTS (Bus Rapid Transit System) facility in the city. The overall social
impacts of the project are presented in Table 2.1.
Table 2:1 Overall Social Impacts of Project

S. No. Impact Corridor-1 Corridor-2 Total
1 Acquisition of Land (in Sqm) 330697.32 212347.54 543044.86
1.1 Private Land (in Sqm) 6215.10 10351.90 16567
1.2 Government Land (in Sqm) 324482.22 201995.64 526477.86
2 Impact on Structures (no) 284 138 422
2 Impact on PAHs/PAPs(no)
2.1 Total PAHs 485 191 676
2.2 Total PAPs 2474 990 3464
2.3 Total PDHs 407 126 533
4 Titleholder (no) 213 138 351
5 Non-Titleholder (no) 272 53 325
6 Loss of Residence(no) 102 28 130
7 Loss of Business(no) 305 98 403
8 Vulnerable PAHs(no) 81 37 118
9 Impact on Community 34 16 50
Resources(no)
Source: RITES Survey, 2019-2020.
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2.2 Land Requirement and Acquisition
The proposed metro rail project shall require land for different purposes. Land is
mainly required for MRTS structures (including route alignment), station building,
platforms, entry/exist structures, traffic integration facilities, depots/stabling yard,
receiving/traction sub-stations, radio towers, temporary construction depots and sites,
staff quarters, office complex and operation control system(OCC). The proposed metro
rail project will involve acquisition of 543044.86sqm. Out of the total land
requirement, 526477.86sqm (96.9%) is government land and only 16567sqm (3.1%) is
under private acquisition. However, the project will require very less private land.
Corridor wise land requirement is given in Table 2.2.
Table 2:2 Land Requirements (In sq.m)

S.N Types of Land Corridor-1 Corridor-2 Total
oRequirement
1 Government Land 324482.22 201995.64 526477.86
(98.0) (95.0) (97.0)
2 Private land 6215.10 10351.90 16567
(2.0) (5.0) (3.0)
Total Land 330697.32 212347.54 543044.86
Source: DPR for Metro Project in Surat, DMRC, June 2018.
Note: Figure given in bracket indicates percentage
The total land required for temporary acquisition is 36 ha which is considered to be

government open land. Permanent land requirement for different components of the
project is given in Table 2.2.
Table 2:3 Permanent Land Requirements For different Components (Sqm.)

S.No Description Corridor-1 Corridor-2
Govt Pvt Govt Pvt. Total
1 Stations 15283.70 6215.10 8245 10351.90 40095.7

(7.3)
2 Running Section 3492.82 - 1301.94 - 4794.76
(0.8)
3 Ramp 11160 - - - 11160
(2)
4 Depot 240900 - 169500 - 410400
(75.5)
5 Staff Quarter, 25000 - - - 25000
Office complex (4.6)
and OCC
6 RSS 7000 - 4000 - 11000
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S.No Description Corridor-1 Corridor-2
Govt Pvt Govt Pvt. Total
(2)
7 Mid Shaft 2500 - - - 2500

(0.4)
8 Parking 19145.7 - 18948.7 - 38094.4
(7)
Total 324482.22 6215.10 201995.64 10351.90 543044.86
(59.7) (1.14) (37.2) (1.9) (100)
Source: DPR for Metro Project in Surat, DMRC, June 2018.
Note: Figure given in bracket indicates percentage
Corridor and location wise plot no, type of land, present use of land, total area,
impact (partially or fully) and ownership of land is given in Annexure 2.1.
2.3 Impact on Structures

Table 2.4 indicates the impact of project on the different types of structures i.e.
residential, commercial, residential cum commercial and other structures. It is
observed from the table that out of the total 421 structures 105 (25%) are
residential, 196 (46.5%) commercial, 22 (5.2%) residential cum commercial and
remaining 98 (23.2%) are other structures. Majorly the commercial structures are
affected in both the corridors. A total of 284 structures are affected in corridor-1
whereas 137 structures are affected in corridor-2.
Table 2:4 Corridor Wise types of Affected Structures
S.No Name of Corridor R C R+C Others* Total
1 Corridor-1 87 117 10 70 284
2 Corridor-2 18 79 12 28 137
Total 105 196 22 98 421

(25) (46.5) (5.2) (23.2) (100)
Source: RITES Field Study ,2019-20

Figure given in bracket indicates percentage.
Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Structure.
*Others include school, public toilet, temple, mosque, bus stop, govt. offices, community structures
etc.
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Table no 2:5 shows station wise number of affected structures in Corridor-1. Total
284 structures are affected out of which 87 are residential, 117 are commercial, 10
are residential cum commercial and 70 are other structures. The other structures
include school, public toilet, bus stop, religious structures, trust and other various
government structures. It is observed from the table that majority of affected
structures are commercial (117) in nature. Majority of structures are found in Chowk
Bazar and Ramp Area (94), Maskati Hospital (43), Surat Railway Station (30) Althan
Tenament (24), Majura Gate (15), Labheshwar Chowk (15), Nature Park (13), Kapodra
(11) and Srthana station (10). No structures are found in Surat Women ITI, Bhimarad,
Convention Centre and Dream City Station.
Table 2:5 Station Wise number of Affected Structures in Corridor-1
S. No Name of Station R C R+C Others* Total
1 Sarthana Station 1 9 0 0 10
2 Nature Park Station 7 4 1 1 13
3 VarchaChopati Garden 2 0 0 1 3
4 SwaminarayanMandir-Kalakunj 2 0 0 1 3
5 Ramp Area-I 0 0 0 1 1
6 Kapodara Station 0 9 1 1 11
7 LabheshwarChowk Station 1 13 1 0 15
8 Central Wearhouse Station 0 2 0 3 5
9 Surat Railway Station 17 0 0 13 30
10 Maskati Hospital Station 5 33 1 4 43
11 Chowk Bazar Station& Ramp Area 51 17 1 25 94
12 Kadarshna Ni Nal Station 0 2 2 2 6
13 Majura Gate Station 0 7 1 7 15
14 Roopali Canal Station 0 0 0 4 4
15 AlthanTenament Station 0 21 0 3 24
16 Althan Gam Station 1 0 1 3 5
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17 VIP Road Station 0 0 0 1 1
18 Surat Women ITI Station 0 0 0 0 0
19 Bhimarad Station 0 0 0 0 0
20 Convention Centre Station 0 0 0 0 0
21 Dream City Station 0 0 0 0 0
Total 87 117 10 70 284
Source: RITES Field Study, 2019-20

*Others include school, public toilet, temple, mosque, bus stop, govt. offices, community structures
etc.
Table no 2.6 shows station wise number of affected structuresinCorridor-2. A total of
137 structures are affected out of which 18 are residential, 79 commercial, 12
residential cum commercial and 28 are other structures. The other structures include
school, public toilet, bus stop, religious structures, trust and other various
government structures and offices. It is observed from the table that majority of
structures are commercial followed by other structures. Majority of structures are
affected in Udhana Darwaja (33), Kamela Darwaja (24), Aquarium (20), and Majura
Gate Station (19). This is to be noted that few residential and commercial structures
are falling between Model Town and Magob Station but these structures are already
considered for existing road widening project by Surat Municipal Corporation.
Table 2:6 Station Wise Number of Affected Structures in Corridor-2
1 Bheshan Station 1 2 0 0 3
2 Bheshan Depot Area 0 0 0 1 1
3 Botanical Garden Station 0 1 0 0 1
4 UgatVaarigruh Station 1 2 1 0 4
5 Palanpur Road Station 0 0 2 0 2
6 L.P. Savani School Station 0 0 0 1 1
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7 Performing Art Centre Station 1 4 0 0 5
8 Adajan Gam Station 3 3 0 0 6
9 Aquarium Station 9 7 2 2 20
10 Badri Narayan Temple Station 0 0 1 2 3
11 AthwaChaupati Station 0 0 0 5 5
13 UdhanaDarwaja Station 1 28 1 3 33
14 KamelaDarwaja Station 0 22 0 2 24
15 Anjana Farm Station 1 0 0 2 3
16 Model Town Station 1 0 2 2 5
17 Magob Station 0 0 1 1 2
18 Bharat Cancer Hospital Station 0 0 0 0 0
19 Saroli Station 0 0 0 0 0
Total 18 79 12 28 137

*Others include school, public toilet, temple, mosque, bus stop, govt. offices, community
structures etc.
Out of the total 421 affected structures, majority structures (88.1%) are found in
private land and remaining structures (11.8%) in government land. 293 structures are
found fully affected and remaining 128 structures are partially affected. The partially
affected structures will be compensated for the loss of land and structures as per
RFCTLARR Act, 2013. Majority of the structures are affected fully in both the
corridors. Measures for the PAPs whose both house and trade/livelihood are affected
are given in entitlement matrix. Majority of structures (216) are permanent (RCC,
Single/Double storey building) in nature whereas 157 structures are temporary
(mud/brick/wood made walls/thatched/tin roof) and remaining 48 structures are
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semi-permanent (tiled roof & normal cement floor). Talking about corridor wise
ownership of structures, 162 structures are owned by the title-holders and remaining
119 structures are owned by trust and various govt. departments. These 119
structures also include common properties as well. Talking about non-titleholders, 79
structures are occupied by kiosks, 61 structures are occupied by squatters.
2.4 Impact on PAHs and PAPs

Table 2.6 shows station wise number of Project Affected Households (PAHs) in
Corridor-1. Out of the total 485 PAHs, 132 are residential, 329 are commercial, 24 are
residential cum commercial PAHs. PAHs that are economically affected due to impact
on their shops/business establishments are called commercial PAHs. Majority of
PAHs are found in Labheshwar Chowk (89), Chowk Bazar including Ramp area (86),
Central Wear House (69), Maskati Hospital (67), Nature Park (46), Kadarsha Ni Nal
(30), Majura Gate (24), Althan Tenament (21).Corridor wise number of Project
Affected Persons (PAPs) is given in Table 2.9. Number of PAPs is calculated based on
census and socio-economic survey data. Station wise number of PAPs is also given in
the Table 2.7. The number of PAPs given in the table does not include the PAHs who
refused to provide information and not available during the survey. In Varaccha
Chopati Gardern and Surat Railway Station the PAHs refused to provide information.
Therefore the number of PAPs for theses two stations are not mentioned in the table.
No PAHs are found in Roopali Canal, VIP Road, Surat Women ITI, Bhimrad,
Convention centre and Dream city stations.
Table 2:7 Station Wise number of Affected Households with Type of Loss In Corridor-1
S. Station Name R C R+C Total No of
No PAHs PAPs
1 Sarthana Station 0 12 0 12 54
2 Nature Park Station 28 4 14 46 218
3 VarchaChopati Garden Station 3 0 0 3 0
4 SwaminarayanMandir-Kalakunj 5 0 0 5 7
5 Kapodara Station 1 12 0 13 60
6 LabheshwarChowk Station 8 79 2 89 589
7 Central Wearhouse Station 0 69 0 69 391
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S. Station Name R C R+C Total No of
No PAHs PAPs
8 Surat Railway Station 17 0 0 17 0
9 Maskati Hospital Station 4 58 5 67 345
10 Chowk Bazar Station including Ramp 53 32 1 86 376

Area
11 Kadarshna Ni Nal Station 4 24 2 30 216
13 Roopali Canal Station 0 0 0 0 0
14 AlthanTenament Station 0 21 0 21 127
15 Althan Gam Station 1 2 0 3 18
16 VIP Road Station 0 0 0 0 0
17 Surat Women ITI Station 0 0 0 0 0
18 Bhimarad Station 0 0 0 0 0
19 Convention Centre Station 0 0 0 0 0
20 Dream City Station 0 0 0 0 0
Total 132 329 24 485 2474
Source: RITES Field Study,2019-20

Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Households.
Table no 2.8 shows station wise number of households in Corridor-2. A total of 191
households are affected. Out of the total households, 56 are residential, 120
commercial, 15 residential cum commercial households. Majority of households are
found commercial in nature followed by residential. Majority of households are
affected in Majura Gate (39) followed by Udhana Darwaja (33), Kamela Darwaja (22)
Aquarium (19) and Magob Station (16).No PAHs are found in Bheshan Depot, L.P
Savani School, Athwa Chopati stations.
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Table 2:8 Station Wise number of Affected Households with Type of Loss In Corridor-2
S. No Station Name R C R+C Total No of
PAHs PAPs
1 Bheshan Station 1 3 0 4 23
2 Bheshan Depot Area 0 0 0 0 0
3 Botanical Garden Station 0 2 0 2 12
4 UgatVaarigruh Station 2 5 0 7 38
5 Palanpur Road Station 1 8 2 11 63
6 L.P. Savani School Station 0 0 0 0 0
7 Performing Art Centre Station 1 5 0 6 13
8 Adajan Gam Station 2 5 0 7 7
9 Aquarium Station 9 8 2 19 96
10 Badri Narayan Temple Station 5 3 2 10 47
11 AthwaChaupati Station 0 0 0 0 0
13 UdhanaDarwaja Station 1 27 5 33 207
14 KamelaDarwaja Station 0 21 1 22 125
15 Anjana Farm Station 0 4 0 4 5
16 Model Town Station 7 2 0 9 37
17 Magob Station 5 9 2 16 90
18 Bharat Cancer Hospital Station 0 1 0 1 1
19 Saroli Station 0 1 0 1 0
Total 56 120 15 191 990

Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Households.
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Table 2.9 shows corridor wise number of PAHs and PAPs. There are total 676 PAHs
consisting 3464 PAPs. Out of the total PAHs, 485 are in Corridor-1 and 191 are in
Corridor-2. The average size of household is 5.6 in Corridor-1 and 5.7 in Corridor-2.
The number of PAPs given in the table does not include the PAHs who refused to
provide information and not available during the survey. It is to be noted from the
table that majority of PAHs and PAPs are found in Sarthana to Dream City corridor
which has 20 stations.
Table 2:9 Corridor Wise No of PAHs And PAPs
S.No Corridors No of PAHs No of PAPs Average

household Size
1 Corridor-1 485 2474 5.6
2 Corridor-2 191 990 5.7
Total 676 3464
Table no 2.10 shows corridor wise category of PAHs. Out of the total 676 PAHs, 351
are title-holders and 325 are nontitle-holders. Out of the total non-titleholders,
majority are kiosks (153) followed by Tenants (115), Squatters (57). No encroachers
are reported in both the corridors. It is important to be mentioned that the type of
tenants can be both residential and commercial. Most of the tenants have formal
agreement with their house and shop owners. The number of total PAPs has been
calculated based on census and socio-economic survey. Out of the total 3464 PAPs,
1941 PAPs are identified in title-holder PAHs whereas 1523 PAPs are identified in
nontitle-holder PAHs in both the corridors. The number of PAPs given in the table
does not include the PAHs who refused to give information and not available during
the survey.
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Table 2:10 Corridor Wise Categories of Affected Households and PAPs
S.No Titleholders Non-Titleholder

Total
Corridors Tenant Squatter Kiosk Total Total Total PAPs
NTHs NTHs PAHs
PAHs PAPs PAHs PAPs PAHs PAPs PAHs PAPs PAHs PAPs
1 Corridor-1 213 1200 93 384 52 203 127 687 272 1274 485 2474
2 Corridor-2 138 741 22 97 5 24 26 128 53 249 191 990
Total 351 1941 115 481 57 227 153 815 325 1523 676 3464
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Talking about category of affected households and magnitude of impacts, out of the
total 351 title-holders households 230 households are fully affected whereas 121 of
them are partially affected in both the corridors. Out of the total 325 non-titleholders
households, 303 households are fully affected whereas only 22 households are partially
affected.
2.5 Loss of Residence
Table no 2.11 shows corridor wise loss of residence of PAHs. The table shows that total
130 households are to be physically displaced due to loss of residential structures.
Majority of households (78.4%) are found in Corridor-1 and 21.5% households in
Corridor-2.
Table 2:11 Corridor Wise Loss of Residence
Loss of Percentage
S. No Corridors No of PAHs (%)
Residence
485 102 78.4
1 Corridor-1
191 28 21.5
2 Corridor-2
676 130 100
Total
2.6 Loss of Livelihood

Table no 2.12 shows corridor wise loss of commercial units of PAHs. The table shows that
total 403 PAHs are fully affected due to impact on their shops/business establishments
and as a result they will lose their livelihood. About 75.6% PAHs will lose their livelihoods
in Sarthana to Dream City corridor whereas 24.3% PAHs in Bhesan to Saroli corridor.
Table 2:12 Corridor Wise Loss of Livelihood
Loss of Percentage (%)
S. No Corridors No of PAHs
Livelihood
485 305 75.6
1 Corridor-1
191 98 24.3
2 Corridor-2
676 403 100
Total
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2.7 Impact on Women
Table no 2.13 shows that 676 households consisting 1653 women would be
affected.71% women would be affected in Sarthana to Dream City Corridor whereas
29% women would be affected in Bhesan to Saroli Corridor. Total number of affected
women in both corridors is given in Table 4.20 based on socio-economic survey data.
Table 2:13 Number of Affected Women

S.No Corridors No. of PAFs No of Percentage
Women (%)
1 Corridor-1 485 1171 71%
2 Corridor-2 191 482 29%
Total 676 1653 100
2.8 Impact on Vulnerable Group

As regards vulnerability among PAHs, there are 118 PAHs belonging to vulnerable
category. Out of these 18 PAHs are women headed households, 19 PAHs are below
poverty line, 25 PAHs having disability and old age persons. Apart from that, 38 and 18
PAHs belong to Scheduled Caste and Scheduled Tribes respectively (Table 2.14). Both
Scheduled Castes and Scheduled Tribes are considered as vulnerable group because the
Scheduled Castes (SCs) and Scheduled Tribes (STs) falls under the provisions of
Constitution of India and get preferential treatment in the government benefits
because these people are traditionally vulnerable. The vulnerable households do not
include the PAHs whose both house and commercial activities are impacted due to the
proposed metro rail project.
Table 2:14 Corridor Wise Vulnerable Households
S. No Vulnerability Corridor-1 Corridor-2 Total

1 Women Headed Household 13 5 18
2 Below Poverty Line 14 5 19
Family with disability and Old
3 15 10 25
age
4 Scheduled Castes 28 10 38
5 Scheduled Tribes 11 7 18
Total 81 37 118
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2.9 Impact on Community Properties
Corridor wise details of other structures are given in Table 2.15 and Table 2.16. The
details of government and other structures are given in Annexure-2.2. No heritage
building is affected due to development of Surat metro rail project.
Table 2.15 shows community property and other types of structures in corridor-1. Out
of the total (70) structures 36 government and other structures, 23 religious structures,
three public toilets, three bus stops, one school, one college are affected. Majority of
community property and other structures are affected in Chowk Bazar station including
Ramp area-II (25) followed by Surat Railway Station (13). The community properties will
be replaced in consultation with the community people and concerned authorities
before commencement of civil work. The government and other structures includes
Buildings of various government departments such as SMC office, GSRTC office, water
pump office, water treatment plan, ICDS centre, railway building, decomposed plant,
shopping complex, community hall, bank etc.
Table 2:15 Community Property and Other Type of Structures in Corridor-1
Total
Structures
structures
Religious
Bus Stop
School&
Govt. &
College
S.No Locations
Toilet
other
Trust
1 Nature Park 0 0 0 1 0 0 1
2 VarchaChopati 1 0 0 0 0 0 1
3 Ramp Area-I 0 0 0 1 0 0 1
Swaminarayan 1
4 0 0 0 1 0 0
Mandir
5 Kapodara 0 0 0 0 0 1 1
LabheshwarChow 0
6 0 0 0 0 0 0
k
Central 3
7 0 0 0 1 0 2
wearhouse
Surat Railway 13
8 0 0 0 2 1 10
Station
9 Maskati Hospital 0 0 0 1 0 3 4
Chowk Bazar and 25
10 0 2 0 13 0 10
Ramp Area- II
11 Kadarshna Ni Nal 0 0 0 0 0 2 2
12 Majura Gate 1 0 1 0 2 3 7
13 Roopali Canal 0 1 0 1 0 2 4
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Total
Structures
structures
Religious
Bus Stop
School&
Govt. &
College
S.No Locations
Toilet
other
Trust
14 AlthanTenament 0 0 2 1 0 0 3
15 AlthanGaam 0 0 0 1 0 2 3
16 VIP Road 0 0 0 0 0 1 1
Total 2 3 3 23 3 36 70
Table no 2.16 shows community property and other types of structures in corridor-2.
Out of the total (28) structures 12 government and other structures, six religious
structures, two schools, two colleges, three public toilets, two trusts and one bus stop
are affected. Majority of community property and other structures are affected in
Majura Gate station (6) followed by Athwa Chaupati station (5).The community
properties will be replaced in consultation with the community people before
commencement of civil work.
Table 2:16 Community Property and Other Types of Structures in Corridor-2
Total
Structures
structures
Religious
Bus Stop
School&
Govt. &
College
S.No Corridors
Toilet
other
Trust
Bheshan Depot 1
1 0 0 0 0 0 1
Area
L.P. Savani 1
2 0 0 0 0 0 1
School
2 Aquarium 0 0 0 1 0 1 2
Badri Narayan 2
3 0 0 0 1 1 0
Temple
4 AthwaChaupati 1 1 0 0 0 3 5
5 Majura Gate 2 0 1 1 1 2 7
6 UdhanaDarwaja 0 0 0 1 0 2 3
7 KamelaDarwaja 0 1 0 0 0 1 2
8 Anjana Farm 1 1 0 0 0 0 2
9 Model Town 0 0 0 2 0 0 2
10 Magob 0 0 0 0 0 1 1
Total 4 3 1 6 2 12 28
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3 SOCIO-ECONOMIC INFORMATION AND PROFILE
3.1 Background
The RAP is based on census and socio-economic survey based on detailed design
drawing provided by GMRCL. The methodology adopted for census and socio-
economic survey and salient findings of the study are discussed in the following
sections.
3.2 Methodology Adopted

Based on currently available alignments and route map details, a census and
inventory of loss survey of all physical structures falling within the RoW was carried
out. This survey documented the type of structures (size, area) and the nature of use.
Along with the census survey of all the structures, socio-economic survey of affected
households has been carried out to collect details of affected persons/households.
Tools/methods employed for data collection included (Survey and other Tools
attached as Annexure 3.1, and Annexure 3.2. Following tools were used for data
collation:
a. Collection of information through household questionnaires

b. Observations/ physical verifications and capturing images of the structures likely
to be affected.
c. Stakeholders Consultations/Meeting and Individual Interview/Discussions with
departments directly involved in land acquisition and R&R activities of the project
like District Administration, Revenue Department. Various stakeholders including
NGOs have been identified for consultation in different stages of project and the
details have been given in Stakeholder Engagement Plan as separate document.
The census survey of the structures and the socio-economic survey of affected households
would be helpful/ used in establishing the Cut- Off date.
The household social survey was carried out with the help of a pre-tested “Household
Questionnaire”. Prior to commence of social survey at household level, Social Development
and Safeguard Specialists of RITES provided two days training to the local investigators of
Development Quest Foundation (DQF) including male and female to educate them about
conducting social survey and group discussion, addressing gender issues and maintaining
field data. The aspects covered in the Questionnaire were identification particulars of
PAHs/PAPs, social profile, family details, occupation, source of income, family expenditure,
household assets, information on affected structure, commercial/self employment activities,
employment pattern, opinion and views of PAPs on project and resettlement and
rehabilitation. Most part of the questionnaire has been pre-coded except those reflecting the
opinion and views of PAP, which have been left open-ended.
During social survey public consultations and focused group discussions were organized at
project level with various sections of people such as small business entrepreneurs (SBEs),
kiosks, squatters, women, knowledgeable persons and community leaders to elicit their
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expectations and suggestions. The social field work was started on 26th July, 2019 and it
went up to September, 2019. The second phase of field work took place from November,
2019 to January, 2020. In between joint site visits were conducted by GMRC officials, RITES
expert and DQF team in the months of November, December, 2019 and January, 2020. Due
to pandemic situation in the country, the third phase of field work was delayed and took
place in October 2020 to cover all refused PAHs.
3.3 Socio-economic Profile of PAHs

There are 676 PAHs. Socio-economic survey was conducted for 608 PAHs. 68 PAHs
have still refused to provide information out of which 48 PAHs are from corridor-I
and 20 PAHs are from Corridor-II. Few PAPs were contacted over telephone. But they
refused to provide information. Telephone numbers for the majority were not
available as they refused to provide information of any kind. However, later the PAPs
were convinced by GMRCL to participate in social survey. The analysis is based on the
responses from the surveyed households. Data revealed that due to development of
proposed metro rail project 676 PAHs would be affected either because of loss of
residence, commercial or other structures. It is important to be mentioned that all
the 608 PAHs have been covered through socio-economic survey. The data collected
through socio-economic survey generated demographic and socio-economic profile
of project affected households. The data has been compiled and presented in tabular
forms.
3.3.1 Demographic Characteristics
Table 3.1 shows demographic characteristics (i.e. sex, age and marital status) of the
household members.
3.3.1.1 Gender and Sex Ratio

The data on gender and sex ratio is very helpful indicator to know the participatory
share of male and female in the society, which is also an important indicator for
human development index. Among the surveyed household members, it is
observed that 52.2% are male and remaining 47.7% are female. It is observed that
males dominate in both the corridors. The sex ratio is 912 female per 1000 male.
Sex ratio in corridor-1 is 898 and 948 in corridor-2 per 1000 males. The sex ratio is
relatively high in Bheshand to Saroli corridor.
3.3.1.2 Age Group

The persons of surveyed households have been categorized into five age groups.
The distribution of member’s age in various group shows that 22% of the total
surveyed members belong to below 14 years. 8.3% of members belong to the age
group of 15-18 years. About 31% belong to the age group of 19 to 35 years who are
potentially productive group. 28% of members belong to 36-59 years. About 10.6%
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of total members belong to 60 years and above, who are dependent population. It
is observed that majority of members belong to 19 to 35 years age group.
Table 3:1 Demographic Characteristics of PAPs
Characteristics Corridor 1 Corridor 2 Total
Sex
Male 1303 (52.6) 508 (51.3) 1811 (52.2)
Female 1171 (47.3) 482 (48.6) 1653(47.7)
Sex ratio 898 948 912
Total 2474 990 3464
Age group
0-14 573 (23.1) 193 (19.4) 766 (22)
15-18 201 (8.1) 89 (9) 290 (8.3)
19-35 771 (31.1) 302 (30.5) 1073 (31)
36-59 695 (28.1) 271 (27.3) 966 (28)
60 & above 234 (9.4) 135 (13.6) 369 (10.6)
Total 2474 990 3464
Marital status
Married 1347 (80) 561 (79.5) 1908 (80)
Unmarried 233 (14) 108(15.3) 341 (14.3)
Divorced 21 (1.2) 7 (1) 28 (1.2)
Widow 80 (4.7) 29 (4.1) 109 (4.5)
Total 1681 (100) 705 (100) 2386 (100)
Source: RITES Field Study,2019-20.
Figure given in bracket indicates percentage (%)
*The legal age for marriage in India is 18 for females and 21 for males. Therefore, all
persons below these ages were excluded for computation of this table.
3.3.1.3 Marital Status

The marital status of the surveyed household members is indicated under four
categories – married, unmarried, divorced and widow. It is observed that out of
total surveyed household members, majority of them (80%) are married whereas
14.3% are unmarried. Remaining 4.5% of them are widow and 1.2% are divorced.
3.3.2 Social Characteristics
Table 3.2 shows social characteristics like religious and social groups, family pattern
and its size of PAFs and educational level of household members.
3.3.2.1 Religious and Social Groups

Data on religious groups was collected in order to identify people with the specific
religious belief among the surveyed households. The religious beliefs and social
affiliation of the people are indicators that help to understand cultural behaviour of
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the groups. The social and cultural behaviour will help to understand the desires
and preferences of surveyed households, which is a prerequisite to rehabilitate the
surveyed members and their households. Table 3.2 shows that four religions are
practised in the study area viz., Hindu, Muslim, Christina and Jain. The study result
shows that about 79.2% of the surveyed households are Hindu followed by Muslim
(17.5%) and Jain (3%). Only one Christian household is identified in corridor-I.
Majority of households are Hindu in both the corridors.
Table 3:2 Corridor Wise Social Characteristics of PAHs
Corridor 1 Corridor 2
Characteristics Total
N-355 N-130
Religious groups
Hindu 365 (83.5) 117 (68.4) 482 (79.2)
Muslim 64 (14.6) 43 (25.1) 107 (17.5)
Christian 1 (0.2) 1 (0.1)
Jain 7 (1.6) 11(6.4) 18 (3)
Total 437 171 608
Social groups
SC 28 (6.4) 10 (5.8) 38 (6.2)
ST 11 (2.5) 7 (4.1) 18 (3)
OBC 180 (41.1) 46 (27) 226 (37.1)
General 218 (50) 108 (63.1) 326 (53.6)
Total 437 171 608
Family pattern
Joint 235 (53.7) 103 (60.2) 338 (55.5)
Nuclear 192 (44) 67 (39.1) 259 (42.5)
Individual 10 (2.2) 1 (0.5) 11 (1.8)
Total 437 171 608
Family size
Small (2-4) 172 (39.3) 52 (30.4) 224 (36.8)
Medium (5-7) 161 (36.8) 80 (46.7) 241 (39.6)
Large (Above 7) 104 (23.7) 39 (22.8) 143 (23.5)
Total 437 171 608
Average Size 5 6
The social affiliation of the group differentiates them for benefits under government
schemes. Social groups indicate status within the society, preferences and
vulnerability. The households belonging to Scheduled Castes (SCs) and Scheduled
Tribes (STs) falls under the provisions of Constitution of India and get preferential
treatment in the government benefits because the group includes the people who
are traditionally vulnerable. Except general category, all other groups need attention
and to be addressed for their backward socio-economic conditions. The survey
results show that about 53.6% belong to General Caste followed by Other Backward
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Class (37.1%).About 6.2% are Scheduled Caste and 3% are Scheduled Tribes. Both
Scheduled Castes and Scheduled Tribes households are found in both the corridors.
3.3.2.2 Family Pattern and Family Size

Family Pattern and Family Size indicate the fabric of sentimental attachment among
the family members, social value, economic structures and financial burden. It is
observed from the Table 3.2 that majority of surveyed households are joint (55.5%)
followed by nuclear (42.5%) and individual (1.8%). It is also observed that majority
of surveyed households belong to joint family in both the corridors.
Family size has been classified into three categories i.e. small (2-4), medium (5-7)
and large (7 & above). Table 3.2 shows that majority of households (39.6%) are
medium in size followed by 36.8% households are small type and remaining 23.5%
households have their members more than seven. Majority of medium size
households are found small in corridor-I and medium in corridor-II.
3.3.2.3 Educational Attainment

Table 3.3 shows that out of the total surveyed PAPs, about 12.4% are illiterate
(male 8.2% and female 17%). Female are found more illiterate than male in project
area. So far as educational attainment is concerned 20.5% are educated up to
primary class whereas 33.3% members have studied upper primary. It is observed
that majority of male and females have studied up to upper primary class in both
the corridors. About17.5% of them has studied up to high school. 12.5% surveyed
persons have graduated whereas 2.8% have done post-graduation. Remaining 1.2%
has under gone technical and vocational courses. More illiterate are found in
Sarthana to Dream City corridor because large number of squatter and kiosks are
identified in this corridor.
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Table 3:3 Corridor And Sex Wise Level of Education
Education Corridor-1 Corridor-2 Total
Level M F T M F T M F T
Illiterate 113 221 334 26 46 72 139 267 406

(9.3) (20) (14.4) (5.4) (9.8) (7.6) (8.2) (17) (12.4)
278
Primary (22.8) 242 520 81 71 152 359 313 672
(22) (22.4) (16.7) (15.2) (16) (21.1) (20) (20.5)
438
Upper Primary (36) 342 780 161 149 310 599 491 1090
(31) (33.6) (33.2) (31.8) (32.5) (35.2) (31.2) (33.3)
High School 227 175 402 86 86 172 313 261 574

(18.6) (15.8) (17.3) (17.7) (18.4) (18) (18.4) (16.6) (17.5)
Graduate 123 98 221 102 83 185 225 181 406

(10.1) (8.9) (9.5) (21) (17.7) (19.4) (13.2) (11.5) (12.4)
91
Post Graduate 30 18 19 24 43 49 42 (2.8)
(2.5) (1.6) 48 (2) (3.9) (5.1) (4.5) (2.9) (2.7)
8 7 15 17 15 32
Technical
9 (0.7) 8 (0.7) 17 (1.6) (1.5) (1.6) (1) (1) (1)
Courses above
(0.7)
2 2 4 3 3 6
Vocational 1 (0.1) 1 (0.09) 2 (0.4) (0.04) (0.4) (0.2) (0.2) (0.2)
(0.09)
Total 1219 1105 2324 485 468 953 1704 1573 3277
*0-6 years of age group is not included in the education table.
3.3.3 Economic Conditions

The economic condition of surveyed households describes occupational pattern, total
household income, and number of earning and dependent members along with
employment opportunity. The occupational pattern includes work in which the
surveyed head of the households are involved. The household income includes the
income of all the earning members in each households. The earning members include
the people who work and earn to contribute to the family; however dependents include
housewife, children, elderly people and others who cannot work and earn.
3.3.3.1 Main occupation of surveyed PAPs

Occupational pattern of the surveyed PAPs is recorded to assess their skill so that
income generation plan can be prepared accordingly for alternative income
generating scheme. Secondly, occupational pattern helps in identifying dominating
economic activity in the area. The survey results in Table 3.4 show that 33.7% of
surveyed PAPs are shop keepers. The shop keepers are self-employed. Out of the total
surveyed PAPs, 6.1% of them are working as daily wage earner whereas 8.7% are
salaried. 39.7% house wives are identified who are unemployed. 0.9% is cultivators.
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About 9.7% surveyed PAPs are not working but the other earning members of the
family are taking care of the family expenses. The non working PAPs includes below 18
years of age and above 60 years/retired persons and aged who are unemployed. Only
one PAP is identified who is pension seeker. 0.9% surveyed PAPs did not respond. It is
observed in both the corridors that majority of PAPs are involved in shop keeping
activities.
3.3.3.2 Household monthly income

Table 3.4 shows corridor wise monthly income of head of the household and other
earning members in the household. The table shows that majority of households
(28.8%) have monthly income in between Rs.5001 to Rs.10000. The average income of
a household in corridor-1 is Rs.18,100/- and in corridor-2 is 29,512per month. Average
monthly income in both the corridor is Rs.23,806. This is to be noted that 10.3%
households did not respond when they are asked about their income.
3.3.3.3 Household earning and dependent members

Table 3.4 shows total number of earning and dependent members in the surveyed
households. Majorly 39.6% households have 1 to 2 earning members in both the
corridors. The average number of earning members is 1.7 in corridor-I and 1.6 in
corridor-II. Talking about dependents, majorly 62% households have 1 to 2 dependent
members.
Table 3:4 Corridor Wise Economic Characteristics of PAPs and PAHs
Occupation
Shop keepers 542 (33.2) 222 (35) 764 (33.7)
Daily wage earner 116 (7.1) 23(3.6) 139 (6.1)
Salaried 140 (8.6) 57 (9) 197 (8.7)
Housewife 637 (39) 264 (41.5) 901 (39.7)
Cultivator 11 (0.7) 10 (1.6) 21 (0.9)
Agriculture Labourer 4 (0.2) 1 (0.2) 5 (0.2)
Not working 163 (10) 58 (9.1) 221(9.7)
Pension Seeker 00 1 (0.2) 1(0)
No Response 21(1.3) 00 21(0.9)
n 1634 636 2270
Household Income
Rs.<5000 90 (10.8) 21(6.7) 111(9.7)
Rs.5001 -10,000 272(32.6) 59(18.8) 331(28.8)
Rs.10001 -20000 219 (26.3) 92(29.3) 311(27.1)
Rs.20001 -30000 70(8.4) 36(11.5) 106(9.2)
Rs.30001-40000 37(4.4) 18(5.7) 55(4.8)
Rs.40001-50000 35(4.2) 27(8.6) 62(5.4)
Rs. >50000 26(3.1) 28(8.9 54(4.7)
No Reply 85(10.2) 33(10.5) 118(10.3)
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Average monthly household
18100 29512 23806
income (Rs.)
n 834 314 1148
Earning Members (PAHs)
1 to 2 members 108 (24.71) 133 (77.77) 241 (39.6)
3 to 4 members 171 (28.12) 24 (14.03) 195 (32)
5 members and above 127 (29.06) 05 (2.9) 132 (21.7)
No Response 31 (7.09) 09 (5.26) 40 (6.5)
Average earning member 1.7 1.6 --
n 437 171 608
Dependent Members (PAHs)
No members 11 (2.5) 05 (3) 16 (2.6)
1 to 2 members 341 (78) 36 (21) 377 (62)
3 to 4 members 71 (16.2) 61 (35.6) 132(21.7)
5 members and above 14 (3.2) 69 (40.3) 83 (13.6)
Average dependent members 3.9 4.1 --
n 437 171 608
Employment opportunity
Seasonal 6 (1.3) 1(0.5) 7(1.1)
Employed throughout year 355 (81.2) 129 (75.4) 484 (79.6)
None 76 (17.3) 41(24) 117(19.2)
n 437 171 608
3.3.3.4 Households Consumption pattern

Table 3.5 shows corridor wise average monthly expenditure of PAHs. This table
indicates the consumption pattern. It is observed that majorly people are spending on
food, agriculture, education, clothing, transport, health and social function. This
reflects the basic necessity of the surveyed households. According to Cost of Living in
India-A 2018 Guide, monthly food (groceries) would cost around Rs.1500-4000 a
month per person. Food consumption in Surat city is slightly higher than the national
average due to existing of joint families, the introduction of mall culture and dining
out weekly. The housing expenses include electricity bill, municipal corporation tax
(water bill) and repairing & maintenance cost. The PAPs would spend on an average
Rs.1500-2000 per month if they find a flat today. Talking about transport, People in
Surat city prefer to use their own vehicle rather than public transport to reach their
work station, market, college and other places. On an average a person travels 15-25
km per day. Therefore, transport cost is more expensive. It is observed that the
consumption pattern in Bheshan to Saroli corridor is relatively high.
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Table 3:5 Corridor Wise Consumption Pattern of PAHs
Average monthly expenditure(INR)
Particulars
Corridor 1 Corridor 2
Food 6549 6769
Agriculture 5985 4616
Housing 2378 1749
Cooking Fuel 788 724
Clothing 1376 1800
Health 467 523
Education 3947 4537
Transport 1324 1976
Communication 634 875
Social Function 250 352
Others 1177 1132
Source: RITES Field Study, 2019-20.
3.3.3.5 Possession of Household Assets

The possession of household assets has been identified of the project affected
households during the census socio-economic survey. It is observed observed from
the data that majority of them have television (44.4%), fan (74.3%), mobile phone
(90%), motor cycle (59.7%), Car (16%) and refrigerator (30%). Some of them have tape
recorder or radio (8.9%), washing machine (12.2%), cycle (14.5%), air conditioner
(18.3%), and other assets (3.8%). Few of surveyed households have bus/truck (1.5%).
3.4 Gender Issues

Out of the total surveyed households in corridor-1, 47 households were identified
where women have title for land and house. Similarly in corridor-2, out of the total
surveyed (171) households, 29 households were identified where women have title for
land and house.
Out of the total surveyed households only 30 households were identified where women
have joint ownership in corridor-1. Similarly out of the total surveyed households in
corridor-2 21 households were identified where women have joint ownership. It is
observed from survey data that in majority of cases husbands have titles for the
ownership of land and house. Although the husbands hold the ownership of land and
house but they have informed and discussed with women before purchasing the
property.
It is observed from the data of both the corridors that majorly both male and female
together have participated in the decision making at household level. But male are
dominant in taking decision in both the corridors. This is to be noted that during social
survey both men and women of household have responded to this question in majority
cases.
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3.5 Perceived benefits about the project

Table 3.6 shows the perceived benefits of the surveyed households in the project area.
This is to be noted that 67.7% households are aware about proposed metro rail project
in Surat. Majority of the households reported that they came to know about the project
from newspaper and other source of information. The table comprises of both positive
and negative impacts responded by the participants during the census socio-economic
survey. Under the scope of positive impact, majority responded that better transport
facility (32.2%), development of city (14.8%), less traffic & pollution (6%) would be a
benefit. Few of them reported that benefit of women and good amount of
compensation due to acquisition would be another benefit due to the proposed project.
44.5% PAHs not replied or they do not know about the positive impacts. They further
said that metro train facility will increase their mobility in a large scale. Talking about
negative impacts, majority of respondents reported that loss of livelihood (84.3%), not
good for PAHs (6.3%), traffics during construction (5.3%) along with noise and vibration
during construction (1%) are likely to be the negative impacts due to the proposed
project. Few of the respondents reported there is no need of metro (3%) due to existing
BRTS (Bus Rapid Transit System) facility in the city.
Table 3:6 Perceived Benefits on proposed project

Perceived Benefits Corridor-1 Corridor-2 Total Percentage (%)
Awareness about Project
Yes 241(55.1) 171 (100) 412 67.7
No 196 (44.8) 0.00 196 32.2
Total 437 171 608 100
Source of information
TV 17 (3.8) 14 (8.1) 31 5
News paper 110 (25.1) 59 (34.5) 169 27.7
Govt. official 38 (8.6) 17 (10) 55 9
*Others 76 (17.3) 30 (17.5) 106 17.4
No Reply 196 (44.8) 51(29) 247 40.6
Total 437 171 608 100
Positive Impacts
Better transport facility 161 35 196 32.2
Development of city 64 26 90 15
Business development 7 0.00 7 1.1
Less traffic & pollution 20 16 36 6
Benefit of women 1 3 4 0.6
Good compensation 0.00 4 4 0.6
No reply/Do not know 184 87 271 44.5
Sub Total 437 171 608 100
Negative Impacts
No need of metro 9 4 13 3.0
Not good for PAHs 15 12 27 6.3
Loss of livelihood 259 101 360 84.3
Traffic during construction 11 12 23 5.3
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Perceived Benefits Corridor-1 Corridor-2 Total Percentage (%)
Noise and vibration 2 2 4 1
Sub Total 296 131 427 100
Total 733 302 1035 100
**Figure given in bracket indicates percentage (%)

*Others include social media, Surat municipal corporation (SMC), neighborhood, various
survey agencies as taken places earlier for the proposed project.
3.6 Rehabilitation and Resettlement options

Table 3.7 shows that about majority of surveyed households (72.3%) are willing to shift
due to the proposed project. This implies that the surveyed households are willing to
shift to a new structure. This question was asked to both residential and commercial
PAPs. Commercial PAPs are more willing to shift than residential PAPs if they are
relocated to a new built up market complex nearby area.23% of surveyed households do
not want to shift to a new structure. These households responded that shifting to a new
place or structure might cost them losing their livelihood along with access to other basic
facilities such as market, school, college, hospital, neighbourhood etc. About 4.6%
households did not respond because they were reluctant to answer this question. Talking
about mode of compensation majority of surveyed households (41.2%) has preferred
structure for structure loss. The preference for structure for structure loss applies for
both residential and commercial structures. This option will be available for all PAPs.
Apart from that 20% households have opted land for land loss, cash for structure loss
(9.2%) and Cash for land loss (7.4%) project assistance (3%). Only one PAH in corridor-I
responded that they do not want for relocation. This question was asked to both
residential and commercial PAHs. It is to be noted that 19% surveyed households did not
respond when asked about compensation. The respondents were asked if alternative
house/shop get constructed by the project proponent then what would be their
preferred location. Responding to this majority of them reported that they would prefer
the same settlement (54.2%). About 10.8% households preferred anywhere in Surat city
whereas 12.1% households would like to explore other options. 22.8% households did
not respond when asked for preferred location. Talking about income restoration
assistance, majority of surveyed households (33.4%) have preferred for employment
opportunity followed by vocational training (23%). 14.3% households reported that they
would need financial loan assistance. The PAPs can apply for employment opportunities
with GMRC if they fit the requirement criteria. If not, they will be compensated as per
provisions in Schedule II of RFCTLARR Act 2013. The option for financial loan assistance
would not be available for PAPs. About 5.4% households have opted for other assistance.
The other assistance includes support from govt. development schemes, and better
health and education facility for children etc. 23.8% of surveyed households did not
respond because they were reluctant to answer this question and some of them were not
aware about the income restoration assistance.
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Table 3:7 Corridor Wise Resettlement and Rehabilitation option
S.No R&R Option Corridor-1 Corridor-2 Total
1 Willing to Shift
1.1 Yes 331 (75.7) 109 (63.7) 440 (72.3)
1.2 No 82 (18.7) 58 (34) 140 (23)
1.3 No Response 24 (5.4) 4 (2.3) 28 (4.6)
otal 437 171 608
2 Preference for mode of Compensation
2.1 Land for land loss 87 (20) 35 (20.4) 122 (20)
2.2 Cash for land loss 36 (8.2) 9 (5.2) 45 (7.4)
2.3 Structure for structure loss 181 (41.4) 70 (40.9) 251 (41.2)
2.4 Cash for structure loss 34 (7.7) 22 (12.8) 56 (9.2)
2.5 Project Assistance 14 (3.2) 4 (2.3) 18 (3)
2.6 Do not want to Relocate 1 (0.2) 0.00 1 (0.1)
2.7 No Response 84 (19.22) 31 (17.54) 115 (19)
Total 437 171 608
3 Preferred location
3.1 Same settlement 223 (51) 107 (62.5) 330 (54.2)
3.2 Anywhere 58 (13.2) 8 (4.6) 66 (10.8)
3.3 Others 53 (12.1) 20 (11.7) 73 (12)
3.4 No Response 103 (23.5) 36 (21) 139 (22.8)
Total 437 171 608
4 Income Restoration Assistance
4.1 Employment opportunity 150 (34.3) 53 (31) 203 (33.4)
4.2 Financial loan assistance 60 (13.7) 27 (15.8) 87 (14.3)
4.3 Vocational training 100 (23) 40 (23.4) 140 (23)
4.4 Other assistance 26 (6) 7 (4.1) 33 (5.4)
4.5 No Response/ Do not know 101 (23) 44 (25.7) 145 (23.8)
Total 437 171 608
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4 CONSULTATION, PARTICIPATION AND INFORMATION DISCLOSURE
4.1 Background
Stakeholder consultation is a continuous process throughout the project period-project
preparation, implementation, monitoring and evaluation stages. The sustainability of
any infrastructure development project depends on the participatory planning in which
stakeholder consultation plays major role. Aiming at promotion of public understanding
and fruitful solutions of developmental problems such as local needs, problem and
prospects of resettlement, various stakeholders i.e., displaced persons, local community
members along with local people are consulted through community meetings, focus
group discussions, individual interviews and formal consultations. The project will
therefore ensure that the displaced population and other stakeholders are informed,
consulted, and allowed to participate actively in the development process. This will be
done throughout the project, both during preparation, implementation, and monitoring
and evaluation of project results and impacts.
Consultation and stakeholder engagement is a two-way process, making people aware

of the proposed Surat Metro Rail project and at the same time enables them to express
their views and suggestions in order to make it more meaningful and beneficial to all.
The objective of the consultation and participation mechanism is to minimize negative
impact in the project and to make people aware of the project. Stakeholders identified
in the project, public consultation and methods of consultation, summary of
consultations plan for further consultation and information disclosure are discussed in
this chapter.
4.2 Project Stakeholders

Stakeholders include persons or groups directly or indirectly affected by a project, as
well as those who may have interest in a project and/or the ability to influence its
outcome, either positively or negatively. The social expert from RITES along with the
help of GMRCL identified two types of stakeholders such as primary stakeholder and
secondary stakeholder. Primary stakeholders defines stakeholder who are likely to be
benefited, affected or influenced directly due to the proposed project whereas
secondary stakeholders defines stakeholder who are likely to be influenced, benefited
or affected indirectly due to the proposed Surat Metro Rail project. The consultation
process involved primary stakeholders such as traders, shop owners, residents,
squatters, kiosks, student group and other inhabitants.
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The secondary stakeholders are classified as government institutions, lenders,
community/associations, NGOs/Trust, public and academic institutions, print and TV
media representatives. The government institutions include various government
departments, Surat Municipal Corporation (SMC), Surat Urban Development Authority
(SUDA), State pollution Control Board (SPCB), Gujarat Urban Development Company
Ltd, Surat Climate Change Trust, Gujarat State Road Transport Corporation (GSRTC),
Surat etc. AFD and KFW are defined as lenders. The community/ associations include
Project Affected People (PAP), Residential Welfare Associations (RWA), Surat Builders
Association (SBA), CREDAI, Surat Diamond Associations (SDA), Surat Diamond Bourse
(SDB), Surat Textile Traders Associations (STTA), APMC, Surat, Surat Chartered Accounts
Associations (SCAA), Surat Doctors Associations (SDA) etc. A separate Stakeholder
Engagement Plan (SEP) has been proposed for Surat Metro Rail Project. Consultation
with secondary stakeholders will be organised by the project proponent and their views,
opinions and concerns will be recorded and incorporated in the RAP.
4.3 Consultation in the Project

Public consultations were arranged at the stage of project preparation to ensure
peoples’ participation in the planning phase of this project and to treat public
consultation and participation as a continuous two way process beneficial in projecting
planning and implementation. Aiming at promotion of public understanding and fruitful
solutions of developmental problems such as local needs and problem and prospects of
resettlement, various sections of affected persons and other stakeholders were
consulted through community meetings, focus group discussions and individual
interviews. Consultations will also be carried out during the implementation, monitoring
and evaluation stage. Concerns, views and suggestions expressed by the participants
during these consultations have been presented in summary of consultations in Table
4.1.
4.4 Methods of Consultation

Preliminary public consultations and discussions were facilitated by RITES study team
through community meetings with Project Affected Persons (PAPs) as well as general
public and group discussions at identified station and surrounding locations in Surat.
The local investigators were provided training about how to carry out the consultations
while ensuring people’s participations and focusing on the major issues with various
kinds of stakeholders.
The consultation process involved various sections of affected persons such as traders,
shop owners, residents, squatters, kiosks, student group and other inhabitants.
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The following methods were adopted for conducting public consultation:
 Public meetings/consultations
 Focus Group Discussions (FGD) with different groups of affected people including
residential groups, traders, shop keepers and slum dwellers (squatters).
 Discussions and interviews with key informants
Before the commencement of the consultations, the participants were informed in

details about the proposed Metro Rail project. During public consultations, issues
related to relocation option, livelihood opportunity, shifting allowance, transportation
facility, impact on women, project awareness and benefit of youths, were discussed.
The participants across all the project location expressed similar opinion or suggestion
responding to the issues discussed during consultations. The Resettlement Action Plan
(RAP) addresses all issues raised during public consultation and recommends
institutional strengthening measures as well. Walk-through informal group consultation
at station locations and other nearby locations was conducted involving different
people including residents, traders, shop keepers and slum dwellers who are likely to be
affected as well as non-affected people.
4.5 Scope of Consultation and Issues

All the survey and consultation meetings were organized with free and prior information
to the affected persons and participants. Women members of the survey team assisted
women to present their views on their particular concerns. During the consultation
process efforts were made by the survey teams to:
 Ascertain the views of the affected persons, with reference to Surat Metro Rail
Project and minimization of impacts;
 Understand views of the people and community on land acquisition, resettlement
issues and rehabilitation options;
 Identify and assess the major socio-economic characteristics of the people to enable
effective planning and implementation;
 Obtain opinion of the community on issues related to the impacts on community
property and relocation of the same;
 Examine affected persons’ opinion on problems and prospects of transport related
issues;
 Identify people's expectations from project and their absorbing capacity;
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 Finally, to establish an understanding for identification of overall developmental
goals and benefits of the project.
4.6 Summary of Public Consultation

The summary of public consultation is given in Table 4.1.
Table 4:1 Summary of Public Consultation
Place & Type Date& No of Issues Suggestion/opinion
of Time participants
Respondents
Location-1 13.08.2019 12 Relocation  It will become a compulsion

Option to relocate if the government
asks for it.
 If the houses get relocated, it
Althan 10:30 A.M
will have an impact on the
Tenament profession, transport issues,
child’s education and it will
also affect social relations.
Male Group This will lead to increase in
expenditure.
Livelihood  The proposed project may
Opportunity lead to unemployment to
The Drivers auto and taxi drivers.
and  Loss of jobs will lead to
Watchman troubles in finding a new job,
Supervisors and transport charges will
keep on increasing.
Group
 If the house is relocated, it
will cause issues regarding
the person’s occupation.
Child’s education as well as
travel costs.
 Initially it will be a challenge
for people, it will take a while
for them to adapt.
Shifting  SMC should provide a space
Allowance for residency purposes as
well as business purposes.
 Compensation shall be given
in accordance to the cost of
the place concerned and not
according to the government
rates.
 The person whose house is
being relocated should be
taken special care. The family
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Place & Type Date& No of Issues Suggestion/opinion
Respondents
concerned should be getting

enough money to survive and
carry on their lives.
Transportati  Travelling in an auto will help
on Facility people to save time.
 Pass system in metro trains
will save money of
passengers who will travel
every day.
Women  A train coach should be
Empowerm reserved for women in order
ent to avoid harassment. Women
living in long distances will
also be able to travel quickly.
The metro train will be
helpful for working women
as well.
 Women will have to be
punctual about the train
timings to avoid any waste of
time.
Awareness  There is awareness due to
about newspaper access.
Project  Faster the city, better it is.
Lives of people will gain
acceleration, similar to the
fast lives of people in
Mumbai.
Benefits of  The youths can travel from
Youth one place to other in very
less time, and that will help
them to dedicate more time
in their jobs. For diamond
workers it is going to be easy
for transportation.
 Shops can be opened early.
 Youngsters who have no
knowledge will have
negligible benefits.
 The issue of unemployment
can be solved to some extent
due to metro rail
development.
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Figure 4:1: Public Consultation at Proposed Althan Tenament Station
Place & Type Date& Time Number of Issues Suggestion/opinion

of participants
Respondents
Location-2 13.08.2019 12 Relocation  Once a business is established in an

Option area, it might get difficult to
establish it again in another area.
Livelihood  Auto rickshaw drivers will have
D Mart 14.00P.M
Opportunity income issues. This is because
Shopping people will use BRTS and it will
Mall decrease the amount of people
travelling by an auto. After metro
development, rickshaw passengers
will decrease greatly.
Male Group
 The business class will get
benefited.
 Auto drivers may find it difficult to
find passengers.
 Metro project will benefit
The Auto everyone.
Driver and  Less educated people will also
Shop Owners manage to get jobs in metro
project.
Shifting  If a shop is relocated, money or
Allowance land should be provided to
whoever is concerned.
Transportati  Travel would be easier and time
on Facility will be saved.
 City accidents could be avoided.
 Unemployment issues will be
resolved and more people will get
jobs.
 The number of auto service will
decrease in the city.
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of participants
Respondents
Women  Transport for jobs and occupational

Empowerme purposes will be an advantage.
nt  Safety of women even at night will
increase, which will allow women
to work at night.
Awareness  People are aware about project.
about People are eager to experience the
project positive changes that will exist
after metro rail becomes
functional.
 If People come from other states
for work, then the slums will
increase in the area.
 Theft cases in metro stations may
increase.
 Due to the metro, business class
people will have troubles parking
their vehicles and the parking cost
will increase.
Benefits of  Due to the proposed project land
youth price according to the area will
increase for people who want to
begin a business.
 The youths will be able to find new
jobs.

of participants
Respondents
Location-3 16.08.2019 12 Relocation  Our Slum is located near to

SMC and railway track ground.
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of participants
Respondents
Option Already a court case is going

on. We also have received
Railway 15.00 P.M notice from SMC to vacant
Station Road this place.
Ambikanagar  Our relatives living in Kosad
and Biswas under smart city
have been relocated out of
the city, where they do not
Female Group find work; the cost is high, the
boys having difficulty in
studying.
The  There is no place in Surat city
that can accommodate so
Residential
many people.
(Slam Area)  Relocation option does not
provide basic infrastructure to
people. So, there are a lot of
problems with living
standards and business
opportunities.
Livelihood  Labour work will be available,
Opportuni but the company might get
ty workers from sources outside
due to inefficiency of workers.
 Business class people will be
benefited.
 Jobs in the metro stations will
increase
Shifting  People would not want
Allowance money, but they need a house
in the same area to avoid
inconveniences.
 If they get money, the money
might get used in daily
expenses and in roaming
around.
 If the money is provided then
it should be paid according to
the price of the local area and
not according the district
price.
Facility of  Transport facilities will be
Transport utilized when they are made
available to the people and
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of participants
Respondents
ation lesser costs will make it more

public-friendly.
 It will be easier to reach to
work destinations.
 Poor people staying in
squatters will get affected
gradually.
 The cleanliness shall be taken
care of.
Women  The respondents said that
Empower they walk to their work
ment locations as they cannot
afford other modes of
transport.
 Women working far from
home will get benefited.
 Increased safety will provide
relief to women.
 If metro officials allow us to
sell items which include food
items, articles etc, it will be
our source of income.
Awarenes  We knew it, as we have heard
s about it from other people.
project  It is good for the city, but
houses of poor people like us
will get relocated and our
business will shut down. We
will have to find new jobs.
Sanitation  The respondents said that
and they do not have sanitation
facility but they have
Electricity electricity connection which is
illegal.
Benefits of  We are poor and our children
youth are uneducated. The project
might not benefit our children
 During the construction of the
project the labour work
should not be outsourced.
Note  Under Smart city scheme, we
have received a notice from
Surat Municipal Corporation in
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of participants
Respondents
2014 to vacate the place but

we are not ready to relocate.
Therefore, there is a stay order
served by the high court and
the case is still going on.
 Few huts are located in SMC
and railway land.
Figure 4:2: Public Consultation at Railway Station Road,Ambikanagar
Place& Type Date& Time Number of Issues Suggestion/opinion

of participants
Respondents
Location-4 16.08.2019 14 Relocation  We are not ready to shift

Option to another place.
 When the metro rail
develops, our huts will be
Railway 16.00 P.M
destroyed. We will need
Station Road places to live, jobs to help
Ambikanagar us sustain our life.
 If we get a place in
another area, it should be
a good location where
Mixed Group
living and working are
both accessible.
Livelihood  Due to metro rail small
The Opportunity freelance businesses will
Residential flourish. People who sell
snacks or water bottles
will have another area
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of participants
Respondents
(Slum Area) where they can sell and

earn money.
 Auto drivers and poor
people might have to face
some troubles.
Shifting  If our houses get
Allowance acquired, we would need
new houses. We do not
want money.
 We should receive shifting
allowance based on
market price.
Facility of  Lots of passengers will be
Transportati able to travel at the same
on time after metro gets
functional.
 We will be able to reach
our job locations faster.
 City life will get better
increased job
opportunities.
Women  Working women will save
Empowerme their time.
nt  If their houses are located
too far then there will be
wastage of time and
increased stress and
tension.
 Reaching home early to
take care of the kids will
be difficult.
 If there is relocation of
the house, it will be
difficult to take care of
the house. It will also be
troublesome to manage
school timings of the kids.
Awareness  We heard of bullet train,
about but not heard of metro
project train.
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of participants
Respondents
Benefits of  The boys might get job

youth opportunity. We work for
the retail shop keepers.
Due to the proposed
project, we will not get
work. The other people in
our area will be doing
business with the
contractors like water
bottle business, food
packets etc.
 Neither we nor our boys
will get work in the metro
project.
Figure 4:3: Public Consultation at Railway Station, Ambikanagar
Place & Type of Date & Number of Issues Suggestion/opinion

Respondents Time participants
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Location-5 19.08.2019 14 Relocation  The respondents said that

Option they are ready to be
Railway Station 11.00 A.M relocated by the
Road Milan government due to the
Nagar, Sumul proposed project.
dairy road
 The R & R site must be a
place where they can get
Female Group
income opportunities and
The Residential can access the other basic
(Slam Area) facilities like school,
sanitation and drinking
water facility.
 It will be heartbreaking
for us if we are asked to
leave though out
community is not likely to
get affected.
Livelihood  Sisters who want to move

Opportunity out of the area for
employment will be
benefited because time
will be saved, and new
opportunities will be
available for labour or
workers.
 They clearly believe that

it is not possible for the
youths of their
community to get
employment during
implementation of the
metro project as it is very
clear that politics plays a
vital role in such projects.
 The qualified youths of
Surat may find jobs in this
project but it does not
seem possible for the
youths of our community.
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Shifting  Talking about R & R

Allowance option the respondents
reported that they would
prefer land for loss due to
the proposed project.
Facility of  We will be able to travel

Transportat in the metro when we
ion must go out somewhere,
but not every day.
 We will be able to save
time while moving from
one place to another.
Women  The metro train will be

Empowerm good for the educated
ent and other women in the
city. Separate coach for
women would be
needed. The coaches of
the train shall be
interconnected. During
rush time passengers can
move from one coach to
another.
 The metro project will

bring increased job
opportunities for women.
The educated women
who aspire to work in the
city will be benefited.
The metro train will also
be available all the time.
Awareness  They know about the

about metro project.
project
Sanitation  They do not have

& Electricity sanitation facility, but
Facility they have electricity
connection.
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Benefits of  The youths from our

youth community might not get
job opportunity in the
proposed project due to
internal politics. The
other youths of Surat may
get job opportunities, but
it does not seem possible
for the young belonging
to our community.
Figure 4:4: Public Consultation at Milan Nagar, Sumul Diary Road

of participants
Respondents
Location-6 19.08.2019 12 Relocation  Where we will go if we get

Option you out of here?
 Under Smart City Scheme
we were given notice by
Railway 12.00 P.M
Surat Municipal
Station Road Corporation to vacate the
Milan Nagar, place.
Sumul Dairy  While staying in railway
Road ground, we cannot ask
SMC to relocate us under
Smart City scheme.
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of participants
Respondents
Livelihood  The business class people

Opportunity will get most of the benefit
Male Group out of the proposed
project.
The
Residential  They do not want shifting
allowance. They would
(Slam Area) Shifting want house for house if
Allowance required.
Facility of  If we are forced to rent a

Transportation house, we should find it in
the same settlement.
 We should give money as
per the demand of the
government.
 The poor will not make any
difference because they
are not going to use it.
 Traffic Load will be
reduced by 5 %.
 The city should be smarter
than it is now.
 The project would be good
because the traffic is
increasing in the city, so
metro is essential.
Women  The women of our

Empowerment community may not be
able to afford the cost
while travelling in metro.
 Our women will find it safe
to travel in metro and
travel cost should not be
high.
 While travelling in metro
the sisters will be able to
come home soon after
work. We would not have
to face traffic in the city.
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of participants
Respondents
Awareness  We are not aware about

about project the proposed project.
Benefits of  No special benefits for

youth youths. The working-class
will shall be used as a paid
labour during the
construction of the
project.
Figure 4:5: Public Consultation at Milan Nagar, Sumul Diary Road
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Final Report

of participants
Respondents
Location-7 19.08.2019 13 Relocation  If we find a place, we will

Option go somewhere else.
Livelihood  Business will grow up.

Roopali Circle 16.00 P.M
Opportunity  People will get jobs.
 If travelling time is saved,
more time will be available.
Male Group  People will find a new place
to de retail business like
lari/kiosk business.
The Shop
Keepers and Shifting  Do not know if the
employee Allowance government will provide
Group compensation.
 There is space should be
available.
 If given money, that should
be compensated according
to the market value of that
area.
Facility of  Surat will be famous.
Transportati  Metro is needed due to
on traffic. Traffic will be
reduced. So, the
Congestion will decrease.
Women  The male respondents said
Empowerme that Surat is a safe city for
nt women.
 Surat retail workers will get
new work place so the
retail employment for
women/sisters will
increase.
 There will be a lot of work
for Surat’s sisters, as
working women can easily
go to work.
 Women will be able to
travel comfortably.
Awareness  Heard, but do not know
when the project will start.
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of participants
Respondents
about We do not know the route.

project
Sanitation We do have sanitation and

and electricity facility.
Electricity
Benefits of  Youths will find

youth employment.
 Youth shall get benefit of
Metro pass.
 The educated and qualified
youths will get the job.
 Outsiders should not be
hired for metro work; the
youth of Surat and the
youth of the surrounding
villages should be hired n
priority.
Remarks  In Surat, there should be
enough coaches available
in the metro train.
Figure 4:6: Public Consultation at Roopali Circle
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Final Report
Place & Type Date & Number of Issues Suggestion/opinion
Respondents
Location-8 20.08.2019 12 Relocation  We are ready to be

Option relocated.
Livelihood  Employment will be

Sosiyo Circle, 11.00 A.M available, but people do not
Opportunity
Majura Get know how to get it.
 It will be very useful for the
employer, easy to travel and
easy to pass, will save
Male Group
money, save the cost of the
car.
 The businessman will not
The Shop use metro train. They will
Keepers and use their personal vehicles.
Shifting  In Surat there is a problem of
employee
Allowance business space, businessman
Group
people will get business
space, but we know that
such good things will not
happen to us.
 The government will give the
space, money, but it will take
a few years of hard work to
set up the business.
 Good space should be
provided.
Facility of  People in Surat are always
Transportation ready to innovate.
 Save time, reduce the use of
your car.
Women  Sisters going to work every
Empowerment day in Surat will get benefit.
 Sisters are also safe in
Gujarat. They will not have
any problem.
Awareness  They are aware about the
about project project.
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Respondents
Benefits of  Youths from villages will

youth come and work here.
 Workers will be able to
perform a rapid upgrade.
 There is also a shortage of
jobs, the proposed project
may provide employment to
youths.
Figure 4:7: Public Consultation at Sosyo Circle, Majura Gate
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Final Report
Place & Type Date & Time Number of Issues Suggestion/opinion
of participants
Respondents
Location-9 20.08.2019 12 Relocation  If there is a government

Option rule, people have to
vacate themselves.
 People will give space,
Aquarium 13.00 P.M
but the government will
Station have to give them
compensation.
Mixed Group
Livelihood  Unemployment
Opportuni decreases.
ty  Rickshaw business will
The employee suffer.
and Business  Business people will get
Group benefit.
 The Customers will move
from place to place fast
and business will be good.
Shifting  Good if space against
Allowance space.
 If you give money, that
shall be paid as per
market price.
Facility of  Traffic problems will be
Transport lessened and Surat will be
ation famous.
 People will soon accept,
as BRTS has adopted.
 Traffic will be reduced;
time may be saved.
Women  Separate coach required
Empower for women.
ment  Working sisters will use it
quickly.
 Usually the last bus of
BRTS is at 4 pm then
there is no train available
after 5.30 pm, the late
arrivals will have trouble.
 Sisters will use metro
more if they get proper
parking at metro stations.
Awarenes  Do not know about
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Final Report
Place & Type Date & Time Number of Issues Suggestion/opinion
of participants
Respondents
s about metro, but It is a good

project project.
 There is no much space
available in the city, so
metro is not needed.
 Connectivity with each
location is important even
if it is metro train.
Benefits of  Job opportunity will
youth increase.
 College students will find
it helpful.
Figure 4:8: Public Consultation at Aquarium
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Final Report
Respondents
Location-10 21.08.2019 12 Relocation  If the house gets acquired

Option then another house shall
be provided. But, in the
beginning, there will be
Chaupati 11.30 A.M problems. .
Livelihood  The employment and
(Female)
Opportuni business of the brothers
ty will increase but it may
take years.
The  The labourers should get
Residential, job during construction of
Shop Keepers the project.
Shifting  The businessman should
and
Allowance either get good money if
employee
their shop gets acquired.
Group  If the house is damaged,
the builder on our side
gives a lot of money to the
people who buy house in
some other society, but
they do not find a good
place to stay in the city.
Facility of  The number of vehicles will

Transport slow down.
ation  If all use metro then traffic
in Surat will be reduced.
 Time will be saved if there
is a special road like BRTS.
 Can be comfortably
restored, all will have a
place to sit.
Women  Sisters work very hard in
Empower Surat; they will get
ment comfortable commuting.
 Separate compartment
should be kept for sisters in
metro train.
 If night is on, sisters can
work at night and come
home safe.
 Sister can go to work in
peace. At present we must
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Final Report
Respondents
switch to two busses. It is

bit difficult to use public
transport.
 Sisters from another area
will be able to roam
around.
 The sisters faces a lot of
trouble to board a bus. In
the shuttle, faces crowd
pushing, punching, stealing
wallets, etc which is very
difficult for them to handle.
Awarenes  Do not know about the
s about metro project.
project
Benefits of  Young people will get

youth benefit to reach to work
stations. Number of
vehicles will decrease.
 Job and business will grow.
 Youths will get job
opportunity.
Figure 4:9: Public Consultation at Chopati
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Final Report
Respondents
Location-11 21.08.2019 6 Relocation  Ready to co-operate for

Option the development of the
city.
 The relocation place
Majura Gate 15.00 P.M
should have access to
income. Otherwise it is
of no use.
 It takes 3 to 5 years to
set up a business. .
Male Group Livelihood  People shall get jobs in
Opportunity the metro.
 New businesses will be
started around the
The
stations.
Residential,  People will be able to
Shop Keepers reach to their shops or
and Business business place faster.
Group As a result business will
increase.
Shifting  If the shop gets
Allowance acquired then
compensation must be
provided. The
government does not
provide satisfactory
compensation.
Facility of  Traffic and pollution
Transportati will be reduced in the
on city.
 Convenient travelling.
 If the metro stations
are planned near to
residential areas or
marketplace then it
would be helpful and
easy to access.
 We would not need to
bring a bike or car so
that petrol/ diesel will
be saved.
 Lower metro fares will
make travel easier.
Women  It would be easy going
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Final Report
Respondents
Empowerme to work and lot of time

nt will be saved.
 We are looking forward
to the metro facility.
 We can come back
home early and can
take care of children.
 The sisters must save
the train time
otherwise it will be a
waste of time.
Awareness  We heard about the
about project but do not
project know when it will start.
 It going to be a good
project for the city.
 Surat people do not
have the practice of
walking like the people
of Mumbai, so those
who must walk to the
station will have
trouble initially.
Benefits of  Educated youths will
youth get job opportunities.
 They will get paid work
 Parents would not have
to worry of
transportation for their
children.
Figure 4:10: Public Consultation at Majura Gate
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Final Report
Respondents
Location-12 21.08.2019 9 Relocation  SMC will find it difficult

Option to relocate business
and shop owners.
 Businesses man would
Udhana 17.30 P.M
not be ready for
Darwaja acquisition if they are
not satisfied.
Livelihood  In the area where the
Mix Group Opportunity metro passes,
employment will
increase, new
businesses will grow.
The  People will be able to
Residential, work for faster
Shop Keepers business growth.
and Business  We feel that the
unemployment rate
Group
among youths in Surat
will decrease.
 Women will get more
jobs; the proportion of
working women will
increase.
 Unemployed youths
will find work in the
metro project.
 Employment will go up,
people’s business will
face loss in the
beginning, but later
business will increase.
Youths will get
employment.
 Youth will be able to
find jobs and move
from one area to
another for work.
Shifting  The shopkeepers
Allowance should get the shop
within the area near to
the same market.
Otherwise, the money
and time spent setting
up the business will be
85 | P a g e
Final Report
Respondents
affected. As a result
the business will not be
profitable.
 People do not need
money in Surat but
they need space to
stay. Though space is
not available.
Facility of  People will reduce the
Transportati use of car after metro
on comes in. So, the traffic
and congestion will be
less.
 The transportation is
becoming more and
more slowly for
business, people’s
business will increase
after the introduction
of metro.
 People will travel, take
advantage for smooth
travelling. Connectivity
will develop in the city.
Women  Women will get more
Empowerme jobs; the proportion of
nt working women will
increase.
 Metro is very good for
sisters; sisters can go
to work comfortably
but metro should be
available in all areas.
 Sisters would not have
to take rickshaws at
night.
 Sisters will be able to
travel comfortably in
the metro. Their safety
will be maintained.
 It will not be stressful
for girls in the metro to
go to college on a
regular basis.
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Final Report
Respondents
Awareness  They know that metro

about is about to be
project Launched in the city.
They do not know what
is going to happen in
their area.
Benefits of  Unemployed youths
youth will find work in the
metro.
 Along with increased
business opportunity
after the introduction
of metro the
employment
opportunities of youths
may rise.
Figure 4:11: Public Consultation at Udhana Darwaja
4.7 Major Findings of Public Consultation

It is important to mention that the public consultation has been conducted with both
types of respondents either directly or indirectly affected due the proposed metro rail
project in Surat city. Major social issue like relocation, livelihood opportunity, shifting
allowance, women empowerment, awareness about project and benefits of the project
for youths were discussed during consultation.
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Final Report
Relocation Option: While talking about relocation options, the respondents have
actively expressed their opinions about this issue of relocation. The respondents from
slum communities located near to Surat railway station reported that they do not like to
relocate. They are availing the other basic facilities along with source of income to feed
themselves in the present location. Under Smart City scheme they have received notice
from Surat Municipal Corporation to vacate the place. In places like Althan Tenament,
Roopali Canal, Majura Gate and Athwa Chaupati the respondents said that the families
shall be relocated by the government if it requires for the development of the metro rail
project. They further added that the people should be relocated to such places where
they can be able to access the basic facilities like school, hospital, local market along
with source of income. They also added that the business class people will not find it
difficult to relocate themselves as they have lot of resources. It was also discussed that
the local government authorities should be sensitive and have an integrated plan for
relocation of the project affected households.
A community consultation meeting was conducted on 16th August, 2019 by

Development Quest Foundation (DQF) team under the supervision of Ms.Hetal Shah in
Ambikanagar slum community. The slum is located on the land which belongs to railway
authority. During consultation people reported
that they have been served a notice by Surat Distance of Ambikanagarslum( marked in
yellow) from proposed Metro alignment
Municipal Corporation in 2014 under Smart
City schemes to vacant the place. They further
said that a court case was going on. It is
important to mention that the slum is located
about 100 meter away from the proposed
metro rail alignment (see the picture).
Therefore it does not fall in the proposed
metro project site. So, the issue which was raised by the people in Ambikanagar slum is
not relevant to the proposed metro rail project.
Livelihood Opportunity: During public consultation, both positive and negative aspects
of livelihood opportunity have been discussed. It was observed that livelihood
opportunity is very much connected with relocation option. Majority of respondents
reported that due to land acquisition and loss of shops in market locations like
Labheshwar Chowk, Maskati hospital, Majura Gate the people will lose their income
opportunities. They further said that the auto rickshaw drivers, rickshaw pullers will be
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affected due to loss of income after the introduction of metro train service in the city. It
will be difficult for poor people to survive themselves whose shops are affected. In
Udhana Darwaja, the respondents reported that it would be difficult for Surat Municipal
Corporation (SMC) to relocate the shop keepers and other business men. At the same
time the other group of respondents reported that the proposed metro rail project will
lead to diverse ways of livelihood opportunities for them. Surat is known for its vibrant
textile markets across the country and the proposed metro project will enlarge the
growth of the local as well as textile market which in turn will benefit to all kinds shop
keepers, merchant as well as business class. They further added that the daily wage
labourers shall get job opportunity during the construction of the project. It is also
reported that the qualified persons will get employment opportunities during operation
of the metro project. Furthermore, it will also create an opportunity for the poor people
to open a shop and small businesses near to the metro stations.
Shifting Allowance: During public consultations in slum areas the people reported that
they do not want shifting allowance as they do not want to relocate from the present
location. Majorly people reported that as a part of compensation they do not want
money, but they want land for loss of land, house for house and shop for shop. They
further said that money is not going to be a sustainable solution for loss of land, house
and shop. At the same time another group of respondents claimed that they would opt
for shifting allowance, but it shall be paid considering the local market or government
price and the price should be on a higher side as well as satisfactory to them.
Transportation Facility: It can be said that the major outcome of the proposed metro
rail project would be more convenient and integrated transport facility in Surat city.
Irrespective of places majority of the respondents accepted that after the introduction
of the metro train facility there would be an efficient and effective transport facility in
the city. The metro train will save fuel, reduce traffic, pollution and road accidents.
Some of the respondents said that presently the city is experiencing lot of traffic in the
city particularly in the local market and textile marketplaces though the city is having
maximum number of over bridges. Some of the respondents expressed a different angel
about transport facility. They reported that earlier the people in Surat have taken time
to adopt BRTS (Bus Rapid Transit System) facility therefore it may take time to adopt
with metro train system. The metro fare may be a concern for the people. The traffic
problem during the construction of the proposed project will be a major challenge for
the whole city. The auto drivers and other private vehicle owners reported that they
might lose income after the introduction of metro train facility.
Women Empowerment: The proposed metro rail project is going to add a lot of scope,
accessibility, safety, mobility and confidence for the development as well as
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empowerment of women in a much broader perspective. The poor women from the
slum communities are looking into this metro project as a source of their livelihood.
They said that they would like to sell flowers, water bottles and other packaged food at
the metro stations if they get permission from the metro development authority. The
women respondents said that the metro train facility will be very helpful for the
working women. While travelling in metro they will be able to save lot of time and can
go back home soon and take care of their children and the family. They also said that
they can work till late in the evening without worrying for the last bus to catch. They
further said the availability of metro train facility will enlarge their scope of getting jobs.
They also shared that as a woman they face lot of difficulties while using public
transport facility and metro train will be a safe mode of transport for them. Women in
the city demanded a separate coach reserved for women in the train.
Awareness about the Project: In a different perspective it can be said that the public
consultation itself played an important role to make the people aware about the
proposed metro rail project. Majority of the people said that they have heard about the
project but they do not have information about the two corridors. In the slum
communities the people said that they heard about Bullet train but not metro train.
Few people said that they came to know about the metro project from the newspaper
and other government officials. In Althan Tenament the respondents stated, “Faster the
city, better it is”. Few respondents in Aquarium did not feel that the project is viable in
the city of Surat due to lack of public space. Moreover, the people said that in future
they should be informed, consulted and their opinions and suggestions shall be taken
into consideration during the implementation of the metro project.
Benefits of Youths: The proposed project will play a significant role for the
development of youth groups in terms of education, better transport, employment job
opportunities. The youth respondents said that it will be easy for them to commute to
places for coaching, college, local market and workstations. During consultation in slum
communities people responded that the uneducated youths from their communities
will find it difficult to get a job during operation but they may get engaged in labour
work during construction of the metro project. They also believed that the contractors
and local party may play a crucial role during the construction of the project though
they are hopeful to get the labour work. The local labours and people from surrounding
villages shall be hired during the construction of the project. The workers from other
states shall not be given work or other employment opportunities. During the
consultation, the youth groups found to be very enthusiastic because they feel that the
proposed project will bring a lot of employment opportunities for them considering
their qualification and skills. Some of the respondents in Majura Gate reported that it
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would be easy for the diamond workers to travel and reach to workstations. Finally, the
proposed project will create sustainable job opportunities for youths.
4.8 Information Disclosure and Consultation

During social survey, meetings and focus group discussions were conducted to get wider
public input from the primary and secondary stakeholders. The roadside communities,
particularly the affected small business enterprises, took tremendous interests in the
meetings. This consultative approach led to identification of a range of issues related to
land acquisition, compensation, job opportunity for affected people, women
empowerment, transport facilities, road improvements before construction of metro
corridors, reducing disruption of livelihoods and improved design for roadside
amenities/services for the travelling public. Most importantly, the affected communities
strongly felt a sense of participation in the decision-making process.
Information disclosure is persuaded for effective implementation and timely execution
of RAP. For benefits of PAPs and community in general SIA including RAP report will be
disclosed by implementing agency(IA) and will be available to the local residents at all
times for perusal and photocopying of the same will also be permitted. Disclosure of the
SIA report will be informed to the public through announcements on the local daily
newspapers in Gujarati and Hindi through stakeholder consultations. During project
implementation, Social Management Unit (SMU) of IA shall provide information related
to entitlement policy and various options to the PAPs and community through its Public
Information Centre (PIC).SMU will prepare an information brochure in local language,
i.e., Gujarati and Hindi, explaining the RAP, the entitlements and the implementation
schedule. The RAP is required to be disclosed to the affected persons and other
stakeholders.
4.9 Community Participation during Project Implementation

The effectiveness of the RAP is directly related to the degree of continuing involvement
of those affected by the project. Several additional rounds of consultations with PAPs
will be required during RAP implementation. Consultations during resettlement plan
implementation shall involve disclosure of information, offer and choice of options if
any. Another round of consultation shall occur when compensation and assistance are
provided and actual resettlement start.
The following set of activities will be undertaken for effective implementation of the
plan:
a) SMU, GMRC will conduct information dissemination sessions in the project area
and solicit the help of the local community/ leaders and encourage the
participation of the PAP’s in RAP implementation.
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b) Consultation and focus group discussions will be conducted at the affected areas
with the vulnerable groups like women, families of BPL, Scheduled Castes and
Scheduled Tribes to ensure that the vulnerable groups understand the process and
their needs are specifically taken into consideration.
c) SMU, GMRC with the help of NGO will organize public meetings, and will appraise
the communities about the progress of RAP implementation. Regular update of the
program of resettlement component of the project will be placed for public display
at the project offices.
d) SMU and field offices will maintain an ongoing interaction with PAPs to identify
problems and undertake remedial measures.
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5 LEGAL FRAMEWORK
5.1 Background
This chapter discusses about the existing law and regulations of the country and state
those are applicable to the proposed Surat Metro Rail project (Phase-I). In addition,
World Bank’s Environmental and Social Framework, 2017 is adopted since loan from AFD
and KFW is being considered by the Government of India and Government of Gujarat for
the implementation of the project. It is important to analyse the Acts and Policies to
understand the legalities and procedure in implementing project and to identify the gaps
and area where there is a need for strengthening to comply with the World Bank’s
safeguard policies and requirement.
Therefore, the legal framework of the country in which the proposed Surat metro rail
project will be implemented with respect to social issues as well as World Bank’s social
safeguard policies has been summarised in this chapter. Also, Gaps between World Bank
ESF (ESS5) and Applicable National Law and Gap Filling Measures are discussed in this
chapter.
5.2 Applicable Laws and Policies

The applicable laws and policies on land acquisition, rehabilitation and resettlement for
the proposed Surat Metro Project (Phase-I) are as follows:
1. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and

Resettlement (RFCTLARR) Act, 2013.
2. Government of Gujarat, Revenue Department Resolution No.LAO 22-2014/54/5-
Declaration of Consent award under section 23A
3. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and
Resettlement (Gujarat Amendment) Act,2016
4. Other applicable laws
5. World Bank’s Social Safeguard Policies
Resettlement (RFCTLARR Act, 2013)
RFCTLARR Act, 2013 is a Central Act to ensure humane, participative, informed and
transparent process for land acquisition for industrialisation, development of essential
infrastructural facilities and urbanisation with the least disturbances to the owners of
the land and other affected households and provide just and fair compensation to the
affected households whose land has been acquired or proposed to be acquired or
affected by such acquisition and make adequate provisions for such affected persons
for their rehabilitation and resettlement.
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Chapter IV, Section 11 states that ‘whenever it appears to the appropriate government
that land in any area is required or likely to required for any public purpose, a
notification to that effect along with details of land to be acquired shall be published in
the official Gazette, two daily news papers, uploaded on the website of appropriate
government and in the affected areas to all the persons affected’. Prior to acquisition
Section 4 of the Act mandates conduct of a Social Impact Assessment study of the
affected area to study the impacts likely to have on various components such as
livelihood of affected households, public and communities properties, assets and
infrastructure particularly road, public transport. Similarly, where land is acquired, fair
compensation shall be paid promptly to all persons affected in accordance with section
28, 29 and 30 of the Act. A copy of the RFCTLARR Act, 2013 is placed at (Annexure-5.1).
Key Features of RFCTLARR Act 2013:
The act puts in place the rules for granting compensation, rehabilitation and
resettlement to the affected persons. The law makes sure that:
 The affected persons get fair compensation when their land is taken away.
 Transparency is brought in the process of land acquisition.
 Adequate provisions are made for rehabilitation of the affected people.
 The affected households are least disturbed.
 Local self-Government including the gram sabhas are consulted in the process of
land acquisition.
This act is applicable for a public purpose:
 Government acquires the land for its own use.
 Government acquires the land for the use of public sector companies (PSU)
 Government acquires the land for ultimate purpose of transferring it to private
partners.
Public purpose:
Public purpose includes the following:

 Strategic use by the armed forces, paramilitary, state police for national security.
 Infrastructure projects except private hospitals, private education institutions and
private hotels.
 Projects related to industrial corridors, mining, national investment and
manufacturing zone, sports, healthcare, tourism and space programs.
 Housing projects for income groups specified by Government projects planned for
development of village sites, residential areas for lower income groups in urban
areas.
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A brief on the stages of Right to Fair Compensation and Transparency in Land Acquisition,
Rehabilitation and Resettlement (RFCTLARR) Act, 2013 is given in Table 5.1
Table 5:1 Stages of LARR Act 2013

STAGE TITLE DESCRIPTION
1 SIA study by The process of land acquisition starts with the
Government preparation of Social Impact Assessment Study.
Whenever Government intends to acquire land for a
public purpose, it shall consult the concerned Gram
Sabha, Panchayat, Municipality or Municipal Corporation
and then carry out a Social Impact Assessment study in
consultation with them. When and how this consultation
will take place, is defined by the Government via
notification. Such notification will be brought out in local
language and will be made available to the Panchayat,
Municipality or Municipal Corporation and the offices of
District Collector and SDM. It will be published in the
local media and will be uploaded on relevant website of
the government. The act mandates the Government to
ensure that adequate representation has been given to
the representatives of Panchayat, Gram Sabha,
Municipality or Municipal Corporation while conducting
such SIA study. This study has to be finished in 6 months’
time.
After the SIA has been finished, the Government would

prepare Social Impact Management Plan. This plan
would list all that would be needed to ameliorate the
impacts caused by the land acquisition. The SIA includes
a public hearing in the affected area.
The report of the SIA is made public and is made

available to local Government offices.
2 Appraisal of Once the SIA study is over and its report is ready, the
SIA Government will refer this report to an independent
multi-disciplinary Expert Group. This expert group has to
be constituted by the government. This expert group has
representatives as follows:
 Two non-official social scientists.

 Two representatives of the local self-Government
(i.e.) Panchayat, Gram Sabha, Municipality or
Municipal Corporation.
 Two rehabilitation experts and
 One technical expert.
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The chairperson of this expert group will be the person
nominated from any of the above members. This group
will study the SIA report. If this group finds that the
project does not serve any public purpose or the social
costs and adverse social impacts of the project outweigh
the potential benefits, they will recommend so within 2
months’ time. Once it is done, no acquisition can take
place and the entire process is abandoned. However,
irrespective of Expert Groups recommendations, the
Government can acquire the land.
The Government would need to record in writing that:

1. The economic benefits of the project as indicated
in DPR.
2. Whether land acquisition is being proposed on a
minimum requirement basis or not.
3. Whether there are no other less displacing
options available.
3 Notification After the above two stages are complete, the
and Government would put in place a preliminary
Acquisition notification in which it would publish the details of the
land proposed to be acquired. This notification will be
made accessible in local area via various media. The local
governments are informed about this notification. Once
the notification is published, no project affected person
can sell any land or make any other land related
transactions. The officers are empowered to enter upon
and survey and take levels of any land in the area. The
Collector, the Administrator for Rehabilitation and
Resettlement shall conduct a survey and undertake a
census of the affected households. A draft Rehabilitation
and Resettlement scheme is prepared by the
Commissioner of the Rehabilitation and Resettlement.
The details of this scheme are made available to local
public via various media.
4 Rehabilitation After the land acquisition is over, the collector shall pass
and Rehabilitation and Resettlement Awards for each
Resettlement affected family. This award will comprise:
Awards  Amount payable to a family.
 Bank account number of the person to whom the
amount is transferred.
 Particulars of the house site and house to be
allotted in case of displacement.
 Particulars of land allotted to the displaced
households.
 Particulars of one time subsistence allowance and
transportation allowance in case of displaced
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households.
 Other such payments and allowances as per the
act.
 Particulars of annuity and other entitlements to
be provided.
Computation of compensation as per First Schedule of

RFCTLARR Act 2013:
The compensation for land acquisition is determined by
the Collector and awarded by him to the land owner
within two years from the date of publication of the
declaration of acquisition. The process of determination
of compensation is given below.
1. Market value* of the land.
2. Value of the assets attached to land:

Building/Trees/Wells/Crop etc., as valued by
relevant Govt. Authority;
3. Solatium: 100% of the compensation
4. In addition to the market value, an amount at

the rate of 12% per annum from the date of
notification to the date of award or to the date
of taking possession of land
and
Computation of compensation as per Second Schedule

of the RFCTLARR, Act 2013:
5. Provisionof housing units in case of

displacement
 If the house is lost in rural areas, a constructed
house shall be provided as per the Indira
AwasYojna.
 If the house is lost in urban areas, a constructed
house shall be provided which will not be less
than 36.5sq.mts. (houses provided if necessary,
might be in multi-storeyed building complexes)
The benefits above shall be extended to any project
affected family which has been residing in the area
continuously for a period of not less than 3 years
preceding the date of notification.
 If any Project Affected Family opts not to take the
house offered, shall get one time financial
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assistance for house construction, which shall
not be less than Rs.1,50,000/-
6. Offer for developed land

In case the land acquired for urbanisation purpose, 20%
of the developed land will be reserved and offered to
land owning Project Affected Households, in proportion
to the area of their land acquired and at a price equal to
the cost of acquisition and the cost of development.
- If in case the project affected family owning the
land wishes to avail this offer, an equivalent
amount will be deducted from the land
acquisition compensation package payable to it.
7. Choice of annuity or employment

 After suitable training and skill development in
the required field, provision for employment at a
rate not lower than the minimum wages, at least
one member of the project affected family is
arranged a job in such project as may be required
(or)
 One-time payment of Rs.5,00,000/- per project
affected family.
 Annuity policy that shall pay not less than
Rs.2,000/- per month per family for 20 years,
with appropriate indexation to the consumer
price index for agricultural labourers.
8. Subsistence grant for displaced households for 1

Year
 Monthly subsistence allowance of about
Rs.3000/- per month for a year from the date of
award.
9. Transportation cost for displaced households

 One-time financial assistance of Rs.50,000/-.
10. One time grant to artisans, small traders and

others
 One-time financial assistance, minimum of
Rs.25,000/-.
11. One-time resettlement allowance
 One-time Resettlement allowance of Rs.50,000/-
only.
Stamp duty and registration charges will be borne by
Implementing Agency (Requiring Body)in case of new
houses or sites.
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Based on RFCTLARR, Act 2013 under Section 26,
The collector shall adopt the following criteria in assessing and determining the market
value of the land, namely:-
a. Market Value – if any, specified in the Indian Stamp Act, 1899 for the registration
of sale deeds or agreements to sell, as the case may be, in the area, where the land
is situated
(or)
b. The average sale price for similar type of land situated in the nearest village or
nearest vicinity
Whichever is higher:
Provided that the date for determination of market value shall be date on which the
notification has been issued under section 11.
Where the market value under sub-section (1) or sub-section (2) cannot be determined
for the reason that-
i. The land is situated in such area where transactions in land are restricted by or
under any other law for the time being in force in that area
or
ii. The registered sale deeds or agreements to sell as mentioned in clause (a) of sub-
section (1) for similar land are not available for the immediate preceding three
years
or
iii. The market value has not been specified under the Indian Stamp Act, 1899 by the
appropriate authority.
The state Government concerned shall specify the floor price or minimum price per unit
area of the said land based on the price calculated in the manner specified in sub
section (1) in respect of similar type of land situated in the immediate adjoining area
provided that in case where the requiring body offers its share to the owners of the
lands (whose land have been acquired) as a part of compensation, for acquisition of
land, such shares in no case shall exceed 25% percent of the value so calculated under
sub section (1, 2, 3) or the value is to be deductible in the value of the land.
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5.2.2 Government of Gujarat, Revenue Department Resolution No.LAO 22-2014/54/5-Declaration
of Consent award under section 23A
The resolution deals with accord/incentive amount to be paid to land owners in

Consent Award. As per the Act for the public interest, in order that the farmers agree
and come forward to give their land, the 80% amount of estimated compensation
should be given as immediate disbursement at the time of possession. Balance amount
should be given immediately after completion of the legal process. An encouragement
amount of 25% on market value should be given has been declared by the state
government. As per this, the regular and consent award has to be paid for land.
Under Section 23-A only when following conditions are fulfilled it is considered as
consent award.
 Whenever the land owner gives the cost of land, in such cases written consent in
the prescribed format.
 At the time of taking possession of land 80% of compensation to be given in
advance amount immediately.
 Before declaring consent award, the acquiring body should give its consent in
writing regarding the rates to be paid to land owner.
 It is to be clearly mentioned in the agreement that the land owner who opts for
consent award shall in no way be entitled to any additional compensation under
any reference or file suit in court regarding same.
 Consent award will not be possible for land which has ownership dispute.
 The market cost of land should be as per the provisions of the new land
acquisition Act, 2013 section 26. Market cost should not be unrealistic.
 Acquiring body requires early possession should be clearly mentioned in the
consent award with reasons.
 The encouragement amount shall be paid one time only as 25% of the main
amount and shall not be multiplied by any factor.
 This resolution has been passed as per revenue department even number file
and consent of finance department, Government of Gujarat dated 24/03/2018.
Resettlement (Gujarat Amendment) Act, 2016
The Act came into force on 15th August 2016. Relevant sections of the said Act are
discussed below:
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 Section 10A of this Act deals with the exemption of SIA of an infrastructure project.
The State Government may, in the public interest, by notification in the Official
Gazette, exempt any of the following projects from the application of the provisions
of Chapter II and Chapter III of this Act, which includes ”infrastructure projects
including projects under public-private partnership where the ownership of land
continues to vest with the government provided that the State Government shall,
before the issue of notification, ensure the extent of land for the proposed
acquisition is the bare minimum land required for such project.
 Section 23(A) of the said Act deals with consent award.
 Sub-section (1) of 23 (A)-Notwithstanding anything contained in section 23, if at any
stage of the proceedings, the Collector is satisfied that all the persons interested in
the land who appeared before him have agreed in writing on the matters to be
included in the award of the Collector in the form prescribed by rules made by State
Government, he may, without making further enquiry, make an award according to
the terms of such agreement.
 Sub-section (2) of Section 23 (A)-The determination of compensation for any land
under sub-section (1) shall not in any way affect the determination of compensation
in respect of their hands in the same locality or elsewhere in accordance with the
other provisions of this Act.
 Sub-section (3) of Section 23(A)- Notwithstanding anything contained in the
Registration Act,1908, no agreement made under sub-section (1) shall be liable to
registration under that Act.
 Section 31A of the Act deals with “Payment of lump-sum amount by State
Government for its linear nature project”. Notwithstanding anything contained in
this Act, it shall be competent for the State Government to pay, wherever the land
is to be acquired for its own use amounting to less than one hundred acres or
whenever the land is to be acquired in case of projects which are linear in nature as
referred to in proviso to sub-section (4) of section 10, as Rehabilitation and
Resettlement cost, such lum sum amount equal to fifty percent of the amount of
compensation as determined under section 27 to the affected households.
5.2.4 Other Applicable Laws
 Minimum Wages Act,1948

 Contract Labour(Regulation and Abolition) Act, 1970
 Contract Labour (Regulation and Abolition) Central Rules, 1971
 The Bonded System (Abolition) Act, 1976
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 Child Labour (Prohibition and Regulation) Act 1996 along with Rules,1988
 Children (Pledging of Labour) Act,1933 (as amended in 2002)
 The Building and Other Construction Workers Welfare Act, 1996
 The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full
Participation) Act, 1995
 The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full
Participation) Rules, 1996
 The Sexual Harassment of Women at Workplace Act, 2013
5.2.5 World Bank Social Safeguard Policies
The World Bank has Social Safeguard Policies to reduce or eliminate the adverse effects
of development projects. Details are provided in the table below.
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Table 5:2 Social Safeguard Policy of World Bank
World Bank
Safeguard
Safeguard Objective Applicability
Requirements
Policies
ESS5: Land The objective of this There will be need for Resettlement
Acquisition, policy is to avoid or limited land acquisition Action
Restrictions on Land minimize involuntary for certain project Plan in
Use and Involuntary resettlement. corridors resulting in: consultation
Resettlement Where involuntary relocation or loss of with the
resettlement is shelter; loss of assets or community and
unavoidable, it will be access to assets; loss of project
minimized and income sources or authorities.
appropriate measures to means of livelihood.
mitigate adverse impacts
on displaced persons
(and on host
communities receiving
displaced persons) will be
carefully planned and
implemented.
ESS7: Indigenous This policy aims to This policy may be Indigenous
Peoples/Sub-Saharan protect the dignity, triggered if there are people
African Historically right and cultural indigenous people in the development
Underserved uniqueness of project area; when Plan
Traditional Local indigenous people; to potential adverse
Communities ensure that they do impacts on indigenous
not suffer due to people are anticipated;
development; that and if indigenous people
they receive social and are among the intended
economic benefits. beneficiaries.
ESS10:Stakeholder This policy aims to This policy aims to Stakeholder
Engagement and establish a systematic establish a systematic Engagement
Information approach to approach to stakeholder Plan
Disclosure stakeholder engagement; to assess
engagement; to assess the level of stakeholder
the level of stakeholder interest and support for
interest and support the project and to
for the project and to enable stakeholders’’
enable stakeholders’’ views to be taken into
views to be taken into account in project
account in project design and
design and environmental and
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World Bank
Safeguard
Safeguard Objective Applicability
Requirements
Policies
environmental and social performance; to
social performance; to promote and provide
promote and provide means of effective and
means of effective and inclusive engagement
inclusive engagement with project affected
with project affected parties throughout the
parties throughout the project life cycle on
project life cycle on issues that could
issues that could potentially affect them;
potentially affect them; to ensure that
to ensure that appropriate project
appropriate project information on
information on environmental and
environmental and social risks and impacts
social risks and impacts is disclosed to
is disclosed to stakeholders in a timely
stakeholders in a manner.
timely manner.
5.2.6 World Bank Social Safeguard Policies and Deviations from the India Law if any and proposed
measures for Bridging the Gaps
The institutional framework for resettlement and rehabilitation in India is largely

attuned with the World Bank ESMF (ESS5) as its objective has the following:
 To avoid involuntary resettlement or, when unavoidable, minimize involuntary
resettlement by exploring project design alternatives.
 To avoid forced eviction.
 To mitigate unavoidable adverse social and economic impacts from land acquisition
or restrictions on land use by: (a) providing timely compensation for loss of assets
at replacement cost and (b) assisting displaced persons in their efforts to improve,
or at least restore, their livelihoods and living standards, in real terms, to pre-
displacement levels or to levels prevailing prior to the beginning of project
implementation, whichever is higher.
 To improve living conditions of poor or vulnerable persons who are physically
displaced, through provision of adequate housing, access to services and facilities,
and security of tenure.
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 To conceive and execute resettlement activities as sustainable development
programs, providing sufficient investment resources to enable displaced persons to
benefit directly from the project, as the nature of the project may warrant.
 To ensure that resettlement activities are planned and implemented with
appropriate disclosure of information, meaningful consultation, and the informed
participation of those affected.
5.2.7 Gap between Indian Law and World Bank Requirements
There are certain gaps between the prevailing Indian laws and World Bank’s ESMF
(ESS5). A comparative chart of World Bank’s ESMF (ESS5) and Indian laws is given in the
following table:
Table 5:3 GAPs between World Bank Requirements and Indian Laws
World Bank policy on
Issues/Areas RFCTLARR Act 2013 Measures
ESS5
Application of Applies to all Section 2 Applicable to
LA components of the projects where
project that result in government acquires
involuntary land for its own use,
resettlement, hold and control,
regardless of the including PSU and for
source of financing. public purpose; for PPP
where ownership of land
continues to vest with
govt. private companies
where 80% of land
owners have given
consent or 70% in case
of PPP.
Principle of Involuntary Social Impact Aligns with Bank’s
avoidance resettlement assessment (SIA) should requirements to
displacement should include: (i) whether the minimize impacts.
be avoided where extent of land proposed
feasible, or minimized, for acquisition is the
exploring all viable absolute bare minimum
alternative project extent needed for the
design. project; (ii) whether land
acquisition at an
alternate place has been
considered and found
not feasible
[Ref: Section 4 sub-

section 4(d) and 4(e)]
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Mitigate Where it is not feasible The cumulative outcome
adverse social to avoid resettlement, of compulsory
impacts resettlement activities acquisition should be
should be conceived that affected persons
and executed as become partners in
sustainable development leading
development
programs, providing [Ref: Preamble of the
sufficient investment RFCTLARR ACT]
resources to enable
the displaced persons
to benefit directly
from the project.
Application of Same as above In addition to the above,
R&R Section 2(3) land
purchased by private
company as prescribed
by Govt. or when part
acquired by govt.
The Act has detailed

processes and provisions
for R&R.
Under the Act, the

process of R&R would
start at the time of the
R&R Census and ends
with the Award of R&R
duly overseen by the
Commissioner for R&R
and the Committees
where relevant. All
provisions related to
R&R are mandatory and
have to be formally
awarded in the course of
the Acquisition
procedure. No
possession can be taken
of land acquired unless
R&R provisions are
complied with.
Affected area Involuntary take of Section3(b): Area
land resulting in loss of notified for acquisition’
shelter, loss of assets
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or access to assets,
loss of income sources
or means of livelihood
Family Section 3(m) includes
person, his and her
spouse, minor children,
minor brothers and
sisters dependent.
Widows, divorcees,
abandoned women will
be considered as
separate family.
Affected All adversely affected Section 3 (a): whose All individuals and
family for people whether have land and other structures available at
eligibility formal legal rights or immovable property the time of cut-off
do not have formal
acquired. date are considered as
legal rights on land
PAPs including Non-
(b)&(e): Family residing titleholders (squatters,
in affected area such as encroachers, kiosks
labourers, tenants, and tenants) and
dependent on forest and eligible for
water bodies, etc whose compensation
primary source of and /or other
livelihood is affected assistance.
due to acquisition
(c)Scheduled tribes and

other forest dwellers
whose rights recognized
under the Forest
Dwellers Act 2006.
(f) Family assigned land

by state or central
government under any
schemes
(g) Family residing on

any land in urban area
that will be acquired or
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primary source of
livelihood affected by
acquisition.
Cut-Off date Date established by Section 3 c (ii), (iv) (vi): Bank recognises the
the borrower and Households residing for census survey as the
acceptable to the preceding 3 yrs or more cut-off date for
Bank. In practice it is prior to “acquisition of enumerating the
the date of census. land”. affected properties &
persons. For the
proposed metro
project, the cut-off
date will be the final
census survey to be
carried out by
appropriate
government as per
RFCTLARR Act 2013
Public Consultation a Section 4(1) date issued The consultation is
Consultation continuous process for first consultation mandatory during the
During during planning and with PRIs, Urban local SIA, and after
implementation of
preparation bodies, Municipalities, disclosure of draft
project.
etc to carry out SIA. management plan
which aligns with
Bank’s requirement.
Section 5: Public hearing

of SIA in affected area.
Provide adequate
publicity of date and
time.
Time duration Draft Social Section 4 (2): within six
to prepare SIA Assessment, months from the date of
and SIMP Resettlement Action its commencement.
Plan and or Social
Management
Framework
Disclosure – The Borrower will Section 6(1): Translated

Stage I disclose project in local language
information to all available in PRI
institutions and local
stakeholders as early
urban government
as possible before the bodies; district
Bank proceeds to administrative offices
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project appraisal. and websites of
concerned government
agency.
Formation of Appraised by Bank Section 7(1): Constitute
Expert Group staff a multi-disciplinary
to appraise SIA Expert Group include
and SIMP members of
decentralized govt.
Institutes (PRIs, ULBs).
Time Before the decision Section 7(4): Submit its

stipulated for meeting for appraisal report within two
Group to months from the date of
submit its its constitution
report
Scope of work Social Assessment, Section 7 (4) (a&b):
of the Expert resettlement action assess whether it serves
group Plan reviewed and any public purpose or
appraised by Bank not; if social costs
staff. outweigh potential
benefits then should be
abandoned;
Section 7 (5) (a&b): if

serves public purpose,
then it has considered
minimum land
acquisition, and
alternate options to
minimize displacement;
potential benefits
outweigh social costs
Public In practice Section 2 (2): Prior
Consultation consultation consent of 80% and 70%
during workshops are of land owners in PPP
appraisal organized in project and where private
affected areas at company has
district and state level. approached the govt. to
acquire balance land has
been obtained.
Special provision to hold

consultation in case of
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PPP project is
mandatory prior to
initiation of SIA.
Information Information Section 7 (6): Aligns with Bank’s
Disclosure – dissemination through recommendations of requirement to ensure
Stage II the planning and expert group under that the stakeholders
implementation 7(4&5)to be made public provide feedback on
in local language in the draft report.
district and block
administrative office and
PRIs
Information Continuous part of the Section 11 (1), (2) & (3):
dissemination preparation and Notice published in local
of preliminary participation language and meetings
notice called of gram sabha,
municipalities to provide
full information about
the purpose of the
project, summary of SIA
and particulars of
administrator appointed
for R&R’ summary of
R&R scheme.
Updating land To be part of RAP Section 11 (5): Once Aligns with Bank’s
records established that the land requirement for
is required for public continuation
purpose, accordingly engagement with the
notice to be issued affected people.
under section 19
following which land
records to be updated
within two months.
Census and To be part of RAP Section 16 (1) (2): carry
preparation of out census of affected
R&R schemes people and their assets
to be affected,
livelihood loss and
common property to be
affected; R&R scheme
including time line for
implementation.
Information Section 16(4)&(5):
dissemination mandatory to
Consultation disseminate information
and Public
throughout the on R&R scheme
hearing – process is mandatory including resettlement
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Stage III area and organize public
hearing on the Draft
R&R scheme in each
Gram Sabha,
Municipality and
consultations in
Scheduled area as
required under PESA.
Approval of Section 17 & 18: Draft
R&R Scheme R&R Scheme to be
finalized after
addressing objections
rose during public
hearing and approved.
Final Approved RAP Section 19 (2): Only
declaration of including budgetary after the requiring body
R&R Scheme provisions to has deposited the
implement it money will the govt.
issue the notice along
with 19(1).
Time period Included in RAP – Time Section 19 (2): the entire
stipulated. line synchronized with process to update land
Government’s records, disseminate
procedures or adopts information, preliminary
innovative methods to survey, census, hearing
reduce the time which of objections,
is based operated on preparation of R&R
the principles of schemes and approval,
participation and deposit of money must
transparency. complete within 12
months from the date
on which section 11, the
preliminary notice
issued.
Section 19 (7): If the

final declaration not
made within 12 months
of section 11 (1), the
process will lapse,
except under special
circumstances.
Preparation of Included in RAP. Section 20: Land
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land marked, measured for
acquisition preparation of
plans acquisition plans.
Hearing of Section 21(1) (2):
claims Notices issued indicating
govt’s intension to take
possession of land, and
claims on compensation
and R&R can be made
not less than one month
and not more than six
month from the date of
issue of section 21(1).
Time period Section 25: It is required
stipulated for to announce the award
declaring the within 12 months of
award issue of Section19 (final
declaration to acquire
land, approved R&R
scheme) after
completing land
acquisition plans,
hearing of objection,
settling individual claims
for declaration of the
award. If award not
made within the
stipulated time, the
entire proceedings will
lapse.
Methodology Full replacement Cost Section 26 and First Aligns with Bank’s
for Schedule: Recognizes 3 requirement to pay
determining methods and whichever full replacement cost
market value is higher will be
for land considered which will be
multiplied by a factor
given in Schedule First;
compensation given
earlier will not be
considered; if rates not
available floor price can
be set; steps to be taken
to update the market
value.
Valuation of Full replacement Cost Section 29 (1) without Aligns with Bank’s
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structures deducting the requirement to pay
depreciated value. full replacement cost
for structures.
Solatium and Section 30(1) 100% of
interest the compensation
amount
Section 30(3): 12% per

annum on the market
rate from the date of
notification of SIA to the
date of ward or land
taken over.
R&R Award Total cost included in Section 31(1):A family as
RAP to resettle and a unit will receive R&R
rehabilitate the grant as per Second
affected persons and
Schedule.
assist in their efforts to
improve their
livelihoods and Second Schedule:
standards of living or Homeless entitled to
at least to restore constructed house, land
them, in real terms, to for land in irrigation
pre displacement projects in lieu of
levels or to levels compensation, in case of
prevailing prior to the acquisition for
beginning of project urbanization 20% of
implementation, developed land reserved
whichever is higher. for owners at a prices
equal to compensation’
jobs or onetime
payment or annuity for
20 years’ subsistence
grant, transportation,
land and house
registered on joint name
husband and wife, etc
There is no homeless
PAPs found in project
area during social
survey.
Transparency Section 37(1):
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Information of each
individual family
including loss,
compensation awarded,
etc will be available on
the website.
Possession of Taking of land and Section 38(1): Land will
land related assets may be taken over by the
take place only after government within
compensation has three months of
been paid and, where compensation and 6
applicable, months of R&R benefits
resettlement sites and disbursed; infrastructure
moving allowances facilities at resettlement
have been provided to sites will be completed
the displaced persons. within 18 months from
the date of award made
under section 30 for
compensation; in case of
irrigation and hydel
projects R&R completed
six months prior to
submergence.
Acquisition for Not permeable in bank Section 40 (5): 75% This is not applied in
emergency funded projects additional compensation this project. Because
purpose will be paid over and as per RFCTLARR Act
above the compensation 2013, land that can be
amount acquired under
urgency is restricted to
minimum area
required for the
defense of India or
national security or for
any emergencies
arising out of natural
calamities or any other
emergency with the
approval of
Parliament.
Prior consent Mandatory to carry Section 41(3) Mandatory
before out Free, Prior, to get consent from
acquisition Informed Consultation Gram Sabha, Panchayat,
and alienation with Indigenous Autonomous Councils in
people. Scheduled areas
Development Indigenous Peoples’ Section 41: Separate Special provision for
plans for Development plan development plans to be SC & ST have been
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Scheduled required along with prepared, settle land provided in
Caste(SC) and RAP. rights before acquisition; Entitlement matrix.
Schedule provision of for
Tribe(ST)
alternate fuel fodder,
non-timber produce on
forest land to be
developed within 5
years; 1/3rd
compensation amount
to be paid as first
instalment and rest at
the time of taking
possession; ST to be
resettled within
Scheduled area; land
free of cost for
community purpose;
land alienation will be
null and void and ST and
SC considered for R&R
benefits; fishing rights
restored in irrigation
and hydle projects; if
wish to settle outside
the district additional
benefits to be provided
in monetary terms; all
rights enjoyed under
other laws will continue.
Second Schedule:
additional provisions for
SC&ST for land for land
in irrigation projects,
additional sum over and
above the subsistence
grant
Institutional Institutional Section 43-45:
arrangement arrangement must be Appointment of
agreed upon and administrator, R&R
included in RAP, IPDP. Commissioner, when
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more than 100 acres of
land is to be acquired,
R&R Committee will be
formed at project level,
social audit to be carried
out by Gram Sabha and
Municipalities.
Grievance Bank desire that There is no such In order to meet the
Redressal mechanism shall be in provision at project level requirements of Bank,
Committee place for redressal of in the Indian laws. an efficient grievance
grievances of PAPs redressal mechanism
will be developed to
assist the PAPs to
resolve their queries
and complaints
Monitoring Indicators and Section 48-50: Set up Project Authority will
and Evaluation monitoring system National and State level be responsible for
included in RAP and Monitoring Committee internal monitoring.
to review and monitor Evaluation Consultant
IPDP
progress. will be hired by Project
Authority for mid and
end term evaluation of
RAP implementation.
5.2.8 Rehabilitation and Relocation (R&R) Policy in Respect of Project Affected Persons of all
Categories due to Implementation of Resettlement Action Plan (RAP) of the Surat Metro
Project ,Phase-I
Implementing Agency on behalf of Government will use the Project Resettlement Policy
(the Project Policy) for the Proposed Surat Metro Rail Project (Phase-I). This section
discusses the principles of the Project Policy and the entitlements of the PAPs based on
the type and degree of their losses. The Government of India and Government of
Gujarat’s legal framework for land acquisition, rehabilitation and resettlement and
World Bank’s ESF (ESS5) practicable and their mutually agreeable approaches were
considered with Government practices and World Bank’s Policy.
The key principles of the project policy on Land Acquisition, Rehabilitation and
Resettlement are summarised below:
 In general, land acquisition will be undertaken in such a way that no project affected
person, with or without formal title, will be worse off after land acquisition;
 All activities and procedures will be formally documented;
 The property and inheritance rights of project affected persons will be respected;
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 If the livelihood of the project affected persons without formal title depends on the
public land that they are using, they will be assisted in their effort to improve their
livelihoods and standard of living to restore them to pre-displacement levels;
 If project affected person, without legal title, is not satisfied with the above
decisions, they can approach the grievance redressal committee;
 In cases where there are persons working on the affected land or businesses, as
determined by the social impact assessment, where the project affected person
does not have formal title to the land (e.g. wage earners, workers, squatters,
encroachers, etc.), then compensation/ assistance should be provided to these
project affected persons to ensure no loss, to the extent as determined appropriate
by the social impact assessment;
 In cases where land is needed on a temporary basis, project affected persons who
have formal title will be compensated to the assessed fair rental price for the period
during which the land is used and the land will be returned in the same condition or
better as before it was rented. PAPs who are without formal title will get R&R
assistance as given for non-titleholders in the entitlement matrix;
 If resettlement is unavoidable in addition to the payment of fair market value for all
land and immovable property, project affected persons will be provided assistance
in relocation and other related expenses (i.e. cost of moving, transportation,
administrative costs etc.);
 These rights do not extend to PAPs(both title holders & non-titleholders who settle
in the affected area after the cut-off date will not be eligible for compensation and
R&R benefits;
 The compensation and eligible resettlement and rehabilitation assistance will be
paid prior to taking over of land and other assets for construction purposes;
 All project affected persons (private and public, individual and businesses) entitled
to be compensated for land acquired; losses, structures or damages will be offered
compensation in accordance with the provisions of this RAP. Those who accept the
compensation amount will be paid prior to taking possession of their land or assets.
Those who do not accept it will have their grievance registered or referred to the
Grievance Redressal Committee (GRC) / courts as appropriate. Efforts to track those
PAPs who are not found will be carried out by publishing notices in the local
newspaper as well as taking assistance of the engaged NGO to locate these PAPs.
The amount of compensation for such people will be deposited with the District
Collector.
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5.2.9 Valuation of Assets
Compensation of land will be determined by the Competent Authority in accordance
with the provisions of RFCTLARR Act 2013. The value of houses, buildings and other
immovable properties will be determined on the basis of Current Schedule of
Rates(Buildings) duly updated without depreciation. While considering the Schedule of
Rates (SoR), project-implementing agency will ensure that it uses the latest SoR for
residential and commercial structures in the urban and rural areas of the region.
Compensating for properties belongings to the community or common places of
worship will be provided to enable construction of the same at new places through the
local self-governing bodies like Municipalities/ Village Panchayat in accordance with the
modalities determined by such bodies to ensure correct use of the amount of
compensation.
Even after payment of compensation, PAHs would be allowed to take away the
materials salvaged from their dismantled houses and shops and no charges will be
levied upon them for the same. A notice to that effect will be issued intimating that
PAHs can take away the materials so salvaged within 15-30 days of their demolition.
5.2.10 Procedure for Land Acquisition under the Project

The private land will be acquired in accordance with the principles of RFCTLARR Act,
2013.
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6 ELIGIBILITY AND ENTITLEMENT MATRIX
6.1 Background
In accordance with the R&R measures suggested for the proposed project, all affected households
and persons will be entitled to a combination of compensation packages and resettlement
assistance depending on the nature of ownership rights on lost assets and scope of the impacts
including socio-economic vulnerability of the affected persons and measures to support livelihood
restoration if livelihood impacts are envisaged.
6.2 The Entitlement Matrix in Respect of Project Affected Persons of all Categories due to
Implementation of the Surat Metro Project (Phase-I)
Based on the analysis of government provisions and World Bank ESS5, the following resettlement
principles are adopted for this Project:
(i) those who have formal legal rights to land lost in its entirety or in part;
(ii) those who lost the land they occupy in its entirety or in part and have no formal legal
rights to such land, but who have claims to such lands that are recognized or
recognizable under national/state laws; and
(iii) Those who lost the land they occupy in its entirety or in part and have neither formal
legal rights nor recognized or recognizable claims to such land.
Cut-off Date: For titleholders, the date of SIA notification [Sec 11] of intended acquisition as per
the provisions of RFCTLARR Act, 2013 will be treated as the cut-off date, and for non-titleholders
the date of completion of final census survey for the project will be the cut-off date. Non-
titleholders available at the time of final census survey are eligible for compensation and R&R
assistance. The information regarding the Cut-off date will be well documented and will be well
disseminated throughout the project area at regular intervals in written and non written forms
and in local language (Gujarati). PAPs who settle in the affected areas after the cut-off date will
not be eligible for compensation. They however will be given sufficient advance notice (60 days)
to vacate the premises and dismantle affected structures prior to project implementation. The
project will recognize both licensed and non-licensed vendors, and titled and non-titled
households.
Eligibility conditions for being covered under R&R Policy
All the guidelines mentioned here are collectively and uniformly applicable to all the
PAPs respective to their Entitlements.
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a. If the property is shared by more than one family with separate documents to prove
their distinct and independent ownership, then the compensation would be given
separately and if opted for a house, then it would be shared amongst such PAPs.
b. If the Project affected person owns the land from a landlord/actual owner through non-
judicial stamp paper, in such case, if the landlord/actual owner is available to claim the
property then the landlord/actual owner would get the compensation or in case if the
landlord/actual owner no more exists then the stamp papers would be considered and
the compensation shall be given to the Project affected person and the ownership patta
shall be given to him after 20 years from the date of issue if the landlord does not claim
the ownership of the property in these 20 years. Such PAP will be a title-holder
claimant.
c. If the property is registered only for one typical use (residential, commercial or etc.,)
and has been occupied by the users for a registered use along with one or more
unregistered use, then the Project affected person has to provide suitable documents of
proof of the unregistered use taking place. If the Project affected person fails to provide
the proof of the unregistered use then he shall be only compensated for the registered
use of the property.
 While performing the survey, the use of the land will be identified and recorded and will
be considered only if the project affected person submits the relevant document proofs
to avail the compensation for the type of the use.
An Entitlement Matrix has been developed on the agreeable approaches and in compliance with
RFCTLARR, Act 2013 and World Bank’s Environmental and Social Framework. The entitlement
matrix summarizes the types of losses and corresponding nature and scope of entitlements. The
entitlement matrix presents the entitlements of the affected and displaced people in the
following order.
a) Entitlement for titleholders consisting of

(i) loss of private land;
(ii) Loss of private residential structure;
(iii) Loss of private commercial structures;
(iv) Impact to tenants(residential/commercial/residential cum commercial)
b) Entitlement to Non-Titleholders consisting of
(i) Impact to squatters;
(ii) Impact to encroachers
(iii) Impact to Kiosks including mobile merchants
c) Loss of Employment to workers/employees
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d) Loss of Livelihood
e) Assistance to affected and displaced vulnerable people
f) Common infrastructure and Common Property Resources(CPRs)
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Table 6:1 Entitlement Matrix

Regular award (final as decided
Consent award
and awarded by Collector)
Compensation Option 1 & R&R Compensation Option 2 & R&R

Sr.No Type of Loss Eligibility Category Remarks
Entitlements Entitlements
R&R
Compensation Compensation R&R Entitlements
Entitlements
1A Loss of land Titleholder  The land will be R&R Acquisition R&R/assistance 1. Compensation
(agricultural/ acquired on cost/assistance through Mutual shall be as per determination as per
(does not include tenants) payment of shall be as per Second Schedule steps given under
Second Schedule agreement and
homestead/ compensation of the RFCTLARR Section 26 to Section
point no. 4, 5, 6, Negotiation
as per Act.20133 30 of RFCTLARR
and 10 based on
commercial or provisions given respectively of (same as R&R Act, 2013.
otherwise) under Section compensation
the RFCTLARR entitlements (Annexure 1)
26 to Section 30 Act.2013 as as determined mentioned in 12% interest shall be
of RFCTLARR mentioned below:3 in RFCTLARR column under applicable only for
Act, 2013. Act 2013 regular award) regular award from
 Plus 100%  Provision of OR the date of First
solatium and employment notification [Section
12% interest for or one time 30 of RFCTLARR
regular award payment of OR In addition to
Act, 2013]
Rs. 5,00,000/- compensation for
 Multiplication land R&R 2. Clause 28, fifth
factor as per the per affected
assistance shall be point of RFCTLARR
family or
Act(1 in Urban Land for land 50% of the basic Act 2013 and Third
annuity policy
area and 2 in amount of Schedule of
that shall pay
Rural area) Rs.2000/- per  Product of compensation for RFCTLARR Act,2013
month for 20 value and land as determined (Annexure 3)
years with area to under RFCTLARR 3.Second Schedule
appropriate remain (Gujarat of RFCTLARR
indexation to same Government) Act,2013 (Annexure
Consumer (allotment of Act.2016 4 2)
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Consent award

R&R
Entitlements
Price Index land 4.RFCTLARR(Gujarat

for equivalent (whichever is Government
Agricultural to the value higher amongst the Amendment to )
Labourers. of affected two) Act.2016 (Annexure
 One time land 7)
subsistence calculated 5.Govt. of Gujarat
allowance of based on resolution no.LAQ-
Rs.36,000/- standard
per affected 22-2014/54/5 dated
valuation 4th April 2018.
family procedure
 Shifting (Annexure 8)
subject to
assistance of
options of
Rs.50,000/-
alternate
per
affected land
available
family who
with GMRC,
requires to no choice of
relocate area can be
due to the decided by
project PAF/PAP)6
 One time
Resettlement
 Building use
Allowance of
Rs.50,000/- permission,
Drainage,
for affected
electricity
etc. and
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Consent award

R&R
Entitlements
family cost of
design and
any other
item to be
borne by
GMRCL2
1B Loss of land Titleholder Claimants* R&R Acquisition R&R 1. Compensation
(agricultural/  The land will be cost/assistance through Mutual cost/assistance determination as per
acquired on shall be as per agreement and shall be as per steps given under
homestead/ payment of Second Negotiation Second Schedule Section 26 to Section
*these are PAFs who are compensation Schedule point of the RFCTLARR 30 of RFCTLARR
(by executing a
commercial or occupying land of an owner as per no. 4, 5, 6, and tripartite Act.20132 Act, 2013.
otherwise by virtue of having a non- provisions given 10 respectively agreement (same as R&R (Annexure 1)
registered sale deed/no sale under Section of the between entitlements 12% interest shall be
deed but having occupiers 26 to Section 30 RFCTLARR GMRCL, the mentioned in applicable only for
for several years[As per the of RFCTLARR Act.2013 as titleholder column after regular award from
title line of the Ist Schedule of Act,2013. 1 mentioned claimant and regular award) the date of First
RFCTLARR Act, 2013, it is to  Plus 100% below:3 owner if notification [Section
be decided by the concerned solatium and  Provision of available;
OR 30 of RFCTLARR
12% interest for employment proportion of Act, 2013]
Govt. ] based on the tripartite
regular award or one time compensation
agreement.
 Multiplication payment of to be shared In addition to
factor as per the Rs. between compensation for 2. Clause 28, fifth
Act(1 in Urban 5,00,000/- owner/occupier land R&R point of RFCTLARR
area and 2 in per affected will be decided assistance shall be Act 2013 and Third
(to be decided based on Schedule of
Rural area) family or with mutual 50% of the basic
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address proof, Electricity bill, annuity consent amount of RFCTLARR Act,2013

Tax bill etc or any revenue policy that between the compensation for (Annexure 3)
record if available) shall pay parties) land as determined 3. Second Schedule
Rs.2000/- under RFCTLARR of RFCTLARR
per month for (Gujarat Act,2013 (Annexure
20 years with OR Government) 2)
appropriate Act.2016 4
4.RFCTLARR(Gujarat
indexation to
Government
Consumer
Amendment to )
Price Index Land for land Act.2016 (Annexure
for
7)
Agricultural  Product of
Labourers. value and 5.Govt. of Gujarat
area to resolution no.LAQ-
remain 22-2014/54/5 dated
 One time same 4th April 2018.
subsistence (Annexure 8)
(allotment of
allowance of land
Rs.36,000/- equivalent
per affected to the value
family of affected
land
calculated
 Shifting based on
assistance of standard
Rs.50,000/- valuation
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per procedure
affected subject to
family who options of
requires to alternate
land
relocate
available
due to the with GMRC,
project no choice of
 One time area can be
Resettlement decided by
Allowance of PAF/PAP)6
Rs.50,000/-
for affected
family
 Building use
permission,
Drainage,
electricity
etc. and
cost of
design and
any other
item to be
borne by
GMRCL2
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2A Loss of Residential Titleholder  Compensation In addition to  Acquisition In addition to 1. As per Section 26

Structure of structure items through items mentioned to 30 of the
(does not include tenants) and land mentioned for Mutual for land and RFCTLARR Act,
owned by the agreement assistances at 2013. (Valuation of
land and
PAF with and the structure shall
assistances 1A, as per
100% Negotiation be based on
solatium. 1 at1A,as per for cash Second applicable
(Full Second compensati Schedule2 of the Schedule of Rates
compensation of Schedule of on RFCTLARR, Act (SoR/Plinth area)
structure payable the 2013, the duly updated
in case of partial RFCTLARR,  Right to following: without
impact making salvage depreciation.)
Act 2013, the
unimpaired use of following: affected  A constructed 2. Suitable amount to
structure difficult; material house as per be decided in
subject to  A IAY consultation with
verification from constructed specifications of SMC based on
GMRC house as per minimum 50 price of unit
engineer/valuer IAY sq.mts plinth chargeable to
that the balance specifications area or in multi- GMRC
portion is of minimum storied flats OR 3. Second Schedule
rendered 50 sq.mts Cash in lieu of of RFCTLARR
unusable) plinth area house2ratewill Act,2013
OR Cash in be same as (Annexure 2)
paid to
 Right to lieu of
house2(rate SMC/SUDA,
salvage
will be same AMC/AUDA for
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affected as paid to purchase of

material SMC/SUDA, these houses)
AMC/AUDA  One time
for purchase assistance of
of these Rs.25,000 to all
houses) those who lose
 One time a cattle shed
assistance of
Rs.25,000 to
all those who
lose a cattle
shed
2B Loss of Residential Titleholder Claimants*  Compensation In addition to  Acquisition In addition to 1. As per Section
Structure of structure items through items mentioned 26 to 30 of the
*these are PAFs who are and land Mutual RFCTLARR Act,
mentioned for for land and
occupying land of an owner owned by the agreement 2013. (Valuation of
land and assistances at
by virtue of having a non- PAF with and the structure shall
assistances at 1B, as per be based on
registered sale deed/no sale 100% Negotiation
solatium. 1 1A, as per Second applicable Schedule
deed but occupiers for
Second Schedule2 of the of Rates (SoR/Plinth
several years [As per the title (Full  Right to
line of the Ist Schedule of compensation of Schedule of salvage RFCTLARR, Act area) duly updated
structure payable the affected 2013, the without
RFCTLARR Act, 2013, it is to
in case of partial RFCTLARR, material following: depreciation.)
be decided by the concerned
impact making Act 2013, the 2. Suitable
Govt.] based on the tripartite
unimpaired use of following:  A constructed amount to be
structure difficult; house as per decided in
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agreement. subject to  A IAY consultation with

verification from constructed specifications of SMC based on price
(to be decided based on GMRC house as per minimum 50 of unit chargeable to
address proof, electricity bill, engineer/valuer IAY sq.mts plinth GMRC
tax bill etc) that the balance specifications area or in multi- 3. Second
portion is of minimum storied flats Schedule of
rendered 50 sq.mts OR RFCTLARR
unusable) plinth area  Cash in lieu of Act,2013
OR Cash in house2ratewill (Annexure 2)
lieu of be same as
 Right to
house2(rate paid to
salvage
will be same SMC/SUDA,
affected
as paid to AMC/AUDA for
material
SMC/SUDA, purchase of
AMC/AUDA these houses)
for purchase  One time
of these assistance of
houses) Rs.25,000 to all
 One time those who lose
assistance of a cattle shed
Rs.25,000 to
all those who
lose a cattle
shed
3A Loss of Titleholder  Compensation In addition to  Acquisition In addition to 1. As per Section 26
Commercial of structure items through items mentioned to 30 of the
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Structure and land mentioned for Mutual for land and RFCTLARR Act,
owned by the land and agreement assistances at 2013. (Valuation of
PAF with assistances at and 1A, as per the structure shall
100% Negotiation be based on
1A, as per Second
solatium. 1 applicable
Second Schedule2 of the
(Full  Right to Schedule of Rates)
Schedule2 of RFCTLARR, Act (SoR/Plinth area)
compensation of salvage
structure payable the affected 2013, the duly updated
in case of partial RFCTLARR, material following: without
impact making Act 2013, the depreciation.
unimpaired use of following:
structure difficult; 2. Second Schedule
subject to  One time
of RFCTLARR
verification from assistance of
Act,2013
GMRC engineer  One time Rs.25,000 for
(Annexure 2)
that the balance assistance of loss of trade/self-
portion is Rs.25,000 for employment for
rendered loss of the business
unusable) trade/self- owner
employment  To be suitably
for the rehabilitated by
 Right to
business GMRC through
salvage
owner provision of
affected
material  To be suitably suitable shops of
rehabilitated similar area to be
by GMRC3 given
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3B Loss of Titleholder Claimants*  Compensation In addition to  Acquisition In addition to 1. As per Section 26

Commercial of structure items through items mentioned to 30 of the
Structure and land mentioned for Mutual for land and RFCTLARR Act,
owned by the agreement 2013. (Valuation of
*these are PAFs who are land and assistances at1B,
PAF with and the structure shall
occupying land of an owner assistances at as per Second be based on
100% Negotiation
by virtue of having a non- solatium. 1 1B, as per Schedule2 of the applicable
registered sale deed/no sale Second RFCTLARR, Act Schedule of Rates
(Full  Right to
deed but occupiers for compensation of Schedule2 of salvage 2013, the following: (SoR/Plinth area)
several years [As per the title structure payable the affected duly updated
line of the Ist Schedule of in case of partial RFCTLARR, material without
RFCTLARR Act, 2013, it is to impact making depreciation.)
Act 2013, the
unimpaired use of  One time
be decided by the concerned following:
structure difficult; assistance of
Govt.] based on the tripartite 2. Second Schedule
subject to Rs.25,000 for
agreement. of RFCTLARR
verification from loss of trade/self-
Act,2013
GMRC engineer employment for
**to be decided based on  One time the business
(Annexure 2)
address proof. Electricity bill. that the balance assistance of
portion is owner
Tax bill etc. Rs.25,000 for
rendered loss of  To be suitably 3.
unusable) trade/self- rehabilitated by
employment GMRC through
provision of
 Right to for the
business suitable shops of
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salvage owner similar area to be

affected  To be suitably given
material rehabilitated
by GMRC3
4A Loss of Residential Titleholder  Compensation  Resettlement  Acquisition  Resettlement 1. As per Section 26
cum Commercial of structure Entitlements through Entitlements to 30 of the
(Mixed use) and land enlisted under Mutual enlisted under 2A RFCTLARR Act,
owned by the 2A and 3A agreement and 3A above as 2013.(Valuation of
PAF with above as per and per Second the structure shall
100% Second Negotiation Schedule of be based on
solatium. 1 Schedule of RFCTLARR Act, applicable
(Full RFCTLARR  Right to 20132 Schedule of
compensation of Act, 20132 salvage Rates) (SoR/Plinth
structure payable affected area) duly updated
in case of partial material without
impact making depreciation.
unimpaired use of 2. Second Schedule
structure difficult; of RFCTLARR
subject to Act,2013
verification from (Annexure 2)
GMRC engineer
that the balance
portion is
rendered
unusable)
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 Right to
salvage
affected
material
4B Loss of Residential Titleholder Claimants*  Compensation  Resettlement  Acquisition  Resettlement 1. As per Section 26
cum Commercial of structure Entitlements through Entitlements to 30 of the
(Mixed use) and land enlisted Mutual enlisted under 2B RFCTLARR Act,
owned by the under 2B agreement and 3Babove as 2013.(Valuation of
*these are PAFs who are PAF with and 3B and per Second the structure shall
occupying land of an owner 100% above as per Negotiation Schedule of be based on
by virtue of having a non- solatium. 1 Second RFCTLARR Act, applicable
registered sale deed/no (Full Schedule of  Right to 20132 Schedule of
compensation of RFCTLARR salvage Rates) (SoR/Plinth
sale deed but occupiers for
structure payable Act, 20132 affected area) duly updated
several years[As per the title without
line of the Ist Schedule of
in case of partial material
impact making depreciation.
RFCTLARR Act, 2013, it is to 2. Second Schedule
unimpaired use of
be decided by the concerned structure difficult; of RFCTLARR Act,
Govt.] based on the tripartite subject to 2013 (Annexure
agreement. verification from 2)
GMRC engineer
**to be decided based on that the balance
address proof. Electricity portion is
bill. Tax bill etc rendered
unusable)
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Entitlements
 Right to
salvage
affected
material
5 Rent for temporary Titleholder/ Titleholder NA NA NA Rent to be paid as The rationale why this
accommodation for Claimants/ Non-titleholder recommended by is required to be
Residential and R&B calculation given is placed at
committee. Annexure 6
commercial unit
6 Displaced Tenant Tenants in affected NA NA NA  Rent of six Partially referred from

Residential property with a valid rent months R&R entitlement
agreement before cut-off calculated from matrix Phase I
per month (Annexure 9)
date/date of notification
amount
mentioned in
valid rent
agreement.
 One time
financial
assistance of
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Entitlements
Rs.50,000/- for
shifting
7 Displaced Tenant Tenants in affected NA NA NA  Rent of six Partially referred from
Commercial property with a valid rent months R&R entitlement
agreement before cut-off calculated from matrix Phase I
date/date of notification per month (Annexure 9)
amount
mentioned in
valid rent
agreement.
 One time
financial
assistance of
Rs.50,000/- for
shifting
 One time
financial
assistance of
Rs.25,000/- for
loss of business
8 Loss of structure Non-Titleholder NA  Cash NA  Cash 1. Second Schedule
compensation compensation of of RFCTLARR
(Residential) of structure structure value Act,2013
value  Right to salvage 2. Suitable amount to
 Right to be decided in
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salvage material consultation with

material  Residential unit SMC based on
As per Second of minimum 50 price of unit
Schedule of sq.mts plinth area chargeable to
RFCTLARR provided on GMRC
Act 20131 rental basis by
GMRCL but the 3. Clause 28, fifth
ownership of land point of
 A
will remain with RFCTLARR Act
constructed
GMRCL or in 2013 and Third
house as per
multi-storied flats4 Schedule of
IAY
specifications  Building use RFCTLARR
of minimum permission, Act,2013 (details
50 sq.mts Drainage, are placed at
plinth area. electricity etc. Annexure 3)
OR Cash in and cost of
lieu of design and any 4. Details to
house2(rate other item to be calculate rent to
will be same borne by be charged are
as paid to GMRCL3 placed at
SMC/SUDA,  One time Annexure 4
AMC/AUDA subsistence
for purchase allowance of
of these Rs.36,000/- per
houses) affected family
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 One time  Shifting

subsistence assistance of
allowance of Rs.50,000/-
Rs.36,000/-
per affected
family
 Shifting
assistance of
Rs.50,000/-
9 Loss of Structure Non-Titleholder NA  Cash NA  Cash 1. Second
(commercial) compensation compensation of Schedule of
of structure structure value RFCTLARR
value  Right to salvage Act,2013
 Right to material (Annexure 2)
salvage  Commercial unit 2. Clause 28, fifth
material built/obtained by point of
GMRCL and RFCTLARR Act
allotted to PAF 2013 and Third
As per Second Schedule of
Schedule of on rental basis
(ownership of RFCTLARR
RFCTLARR Act,2013
Act 20131 land remains with
(Annexure 3)
GMRC)3
 Commercial 3. Details to
unit purchased  Building use
calculate rent to
from local permission,
be charged are
Municipal Drainage,
placed at
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authorities and electricity etc. Annexure 4

allotted to PAF and cost of
 Onetime design and any
payment of other item to be
Rs. 25,000/- borne by
for loss of GMRCL2
trade/self-  One time
employment payment of Rs.
 Shifting 25,000/- for loss
assistance of of trade/self-
Rs.50,000/- employment
 Shifting
assistance of
Rs.50,000/-
10 Loss of business Titleholder/ NA NA a) Based on SGST The rationale why this
(Temporary) for paid is required to be
fully affected Titleholder Claimants/ -Average payment given is placed at
of SGST up to Annexure 6
property Non-titleholders Rs.5000 pm –
Allowance -Provision of
Rs.8500/pm compensatory
-Average payment allowance towards
of SGST loss of business for
between fully/partially affected
Rs.5001 to properties for all
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Entitlements
Rs.15000 pm – eligible categories

Allowance based on their SGST
Rs.17000/pm payments as per
-Average payment Bangalore Metro
of SGST above provisions). This
Rs.15001 pm – option is based on
Allowance similar practice which
Rs.22500/pm is followed by the
other location and will
-If without SGST
be implemented only
documentation – after obtaining in
Allowance Rs. principal approval of
6000/pm the final C.A. of
GMRC.
11 Loss of business Titleholder a)Based on SGST The rationale why this

(Temporary) for NA paid is required to be
partially affected /Titleholder NA NA -Average payment given is placed at
Claimants/Non of SGST up to Annexure 6
property
titleholders Rs.5000 pm –
Allowance Rs. Provision of
4000/pm compensatory
-Average payment allowance towards
of SGST loss of business for
between fully/partially affected
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Entitlements
Rs.5001 to properties for all

Rs.15000 pm – eligible categories
Allowance based on their SGST
Rs.8500/pm payments as per
-Average payment Bangalore Metro
of SGST above provisions). This
Rs.15001 pm – option is based on
Allowance similar practice which
Rs.11000/pm is followed by the
other location and will
-If without SGST
be implemented only
documentation – after obtaining in
Allowance Rs. principal approval of
3000/pm the final C.A. of
GMRC.
12 Mobile and Non-titleholder One time Financial Schedule-II of

assistance of Rs. RFCTLARR Act,2013
ambulatory (identified prior to cut off 25000/- (Annexure 2)
date/date of notification)
vendors for loss of
income
13 Loss of Wage One time Financial Schedule-II of

Employment Earner(Workers/Employees assistance of Rs. RFCTLARR Act,2013
identified prior to cut off 36000/- (calculated (Annexure 2)
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date/date of notification) as per subsistence

allowance Rs.
3000 per month up
to one year)
14 Loss of Vulnerable family One time One adult member Vulnerable includes
land/structure/other NA financial of the affected where the head of the
Belonging to titleholder, NA assistance family whose family is Schedule
squatter, encroacher Caste, Schedule
livelihood is
Tribe, Women
affected will be Headed
entitled for skill Household(widow,
development separated women,
training. single women etc)
disabled, BPL,
This assistance person above 65
includes cost of years of age with no
training and immediate family
financial assistance members to support;
for 1. Preference to be
travel/conveyance given for utilizing
and food. All cost existing
related to training Government
shall be borne by training/skill
GMRCL1 building programs
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15 Loss of One member from each One adult member 1. Preference to be

land/structure/other affected family of the affected given for utilizing
family whose existing
Government
livelihood is
training/skill
affected will be building programs
entitled for skill
development
training (on
voluntary
basis).This
assistance includes
cost of training and
financial assistance
for
travel/conveyance
and food. All cost
related to training
shall be borne by
GMRCL1
16 Impact on children’ Title holders / non-title Transportation *added to address

Education * holder Allowance for concerns raised by
continuation of
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children’s Funding Agency.

education in the
same school of
affected area:
Allowance of Rs.
1000/- per month
for 10 months,
Maximum up to Rs.
20,000/- or up to
maximum of two
years
or to be decided by
the approving
authority
For children in
Class 1-7: Lump
sum amount of Rs.
5000/-
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Entitlements
For children in
Class 8 -10:
Allowance till
completion of Class
10
For children in
Class 10-12:
Allowance till
completion of Class
12
Provision of
Allowance subject
to children
providing bonafide
school certificate
with the address of
new house which
should remain
same till the benefit
is availed
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17 Common Affected Communities and a) Community

infrastructure and groups properties
common Property existing on site
until date of
Resources
notification will
be replaced at
alternate site in
consultation
with the
community if
alternate land is
made available
by community.
b) Structure value
of community
properties
existing on site
until date of
notification will
be paid to
trust/associatio
n registered by
public if
alternate land is
not made
available by
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Entitlements
community.
c) Civic
infrastructure
would be
replaced in
consultation
with the
affected
community and
the
District/Urban/R
ural
administration
All cost shall be
borne by
GMRCL
18 Any Unforeseen Affected community / Any unforeseen
impact would be
Impact persons mitigated/
enhanced as per
the RFCTLARR
Act 2013.
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Note: Non-Titleholder claimants will be compensated as titleholders after signing of tripartite agreement
between the claimants, titleholders and GMRCL. To be decided based on address proof, electricity bills,
tax bills etc. In case the titleholders refuse to sign the tripartite agreement, proceedings as per regular
award will be initiated and the money for land will be deposited with the Collector. The claimant will be
paid as per his eligibility of compensation towards the structure. Both regular and consent award
provisions are in accordance with the RFCTLARR Act 2013 and Gujarat Amendment 2016. The normal
approach is regular award. However, the Government gives incentives to people to go in through
Consent award to reduce litigation. If the PAPs do not agree, then regular award is taken up.
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7 GRIEVANCE REDRESS MECHANISM

7.1 Background
A project specific Grievance Redress Mechanism (GRM) will be established to receive,

evaluate and facilitate the resolution of displaced persons’ concerns, complaints and
grievances about the social and environmental performance at project level. The GRM
is aimed to provide a trusted way to voice and resolve concerns linked to the project,
and to be an effective way to address displaced persons’ concerns without allowing it
to escalate resulting in delays in project implementation.
7.2 Grievance Redressal Mechanism
The main objective of a Grievance Redressal Mechanism (GRM) is to assist an entity to

resolve complaints and grievances in a timely, effective and efficient manner that
satisfies all parties involved. Specifically, it provides a transparent and credible process
for fair, effective and lasting outcomes. It also builds trust and cooperation as an
integral component of broader community consultation that facilitates corrective
actions. Specifically, the GRM:
 Provides affected people with avenues for making a complaint or resolving any
dispute that may arise during the course of the implementation of projects;
 Ensures that appropriate and mutually acceptable redress actions are identified and
implemented to the satisfaction of complainants; and
 Avoids the need to resort to judicial proceedings.
Having multiple stakeholders, the project could lead to complaints,

misunderstandings, conflicts and disputes. The project will provide a grievance
mechanism that would provide all direct and indirect beneficiaries, service
providers and other stakeholders the opportunity to raise their concerns.
Stakeholders would be informed of the grievance mechanism through website of
GMRCL/government, leaflets, brochures, and community meetings, traditional media
(news paper, radio, television, and public address system).
GMRC will develop a Grievances Redress Cell to receive and respond to the concerns,
complaints, and grievances received from the stakeholders. The phone numbers and
communication addresses for grievances will be displayed at various locations near
construction site. The grievances will be received by following ways:
 Letter to Grievances Redress Cell or by email.

 Telephonic grievances on the phone number linked to Grievances Redress Cell.
 The grievances received telephonically will be noted in the telephonic grievances
register.
Grievances communicated to the field staff of GMRC/PIU/Contractor will have to be in

writing and recorded by the field staff in a register, which will be given to the
Grievances Redressal Cell.
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The grievances related to environment shall include but not limited to:
 Noise pollution due to vehicular traffic, machinery etc.

 Air pollution due to construction activities
 Contamination of water bodies due to disposal of any type of waste such as solid
waste from labor camps, construction and demolition waste, oil spills etc.
 Use of productive land for material transportation or storage or labor camps
without necessary permissions from concerned authority
 Issues related to compensation for land acquired
 Damage to any cultural or physical resources outside the project area
 Misbehaviours of labor with the local community
 Improper construction site management, improper storage or disposal of waste /
debris material, inadequate safety practices, damage to cultural or public
properties and issues between the labor force and the local community.
Grievances related to land acquisition, compensation and resettlement will include

issues such as computation of compensation, land measurement, eligibility, non-
inclusion in the list of PAPs, valuation of structures, trees etc.
7.3 Grievance Redress Committee (GRC)
Efficient grievance redressal mechanism (GRC) will be developed to assist the PAPs to
resolve their queries and complaints. Grievances of PAPs will be first brought to the
attention of field level staffs (engineers) of PIU and R&R officers SMU. Grievances not
redressed by the staffs (field level) will be brought to the GRC. The composition of the
proposed GRC will have representatives from PAPs, women representative, Project
Director (PIU), Sr.SDO, SMU of GMRC, NGO representative, representative of local
body, and Land Acquisition Officer (LAO). The main responsibilities of the GRC are to:
(i) provide support to PAPs on problems arising from land/property acquisition; (ii)
record PAPs grievances, categorize, and prioritize grievances and resolve them; (iii)
immediately inform the PIU and SMU of serious cases; and (iv)report to PAPs on
developments regarding their grievances and decisions of the GRC. GRC will be
accessible to all PAPs including illiterate PAPs. Other than disputes relating to
ownership rights under the court of law, GRC will review grievances involving all
resettlement benefits, compensation, relocation, replacement cost and other
assistance.
7.4 Grievance Procedure
When any grievance is brought to the field level staff, it should be resolved within 15
days from the date of complaint. The GRC will meet every month (if grievances are
brought to the Committee), determine the merit of each grievance, and resolve
grievances within a month of receiving the complaint—failing which the grievance will
be referred to appropriate court of law for redressal. Records will be kept of all
grievances received including: contact details of complaint, date the complaint was
received, nature of grievance, agreed corrective actions and the date these were
effected, and final outcome. AFW and KFD shall be informed of any grievance
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submitted by PAPs or PAPs representative(s). A flow chart of grievances redressal is
indicated in Figure 7.1.
Figure 7:1 Stages of Grievance Redressal
Project Affected People
Grievance
Assistance Compensation
Grievance GMRCL Competent Grievance

Addressed Authority Addressed
(Fieldlevel staffs)
Not Redressed Not Redressed Not Redressed
Grievance
Grievance Redress Judiciary
Committee Addressed
Table 7.1 below presents the recommended time frames for addressing grievance
or disputes related to resettlement and compensation. It is envisaged that
resettlement/ compensation disputes could be resolved at the community or regional
levels.
Table 7:1 : Proposed GRM Time Frame
Step Process Time frame
1 Receive and register grievance within 24 hours
2 Acknowledge within 24 hours
3 Assess grievance within 24 hours
4 Assign responsibility within 2 days
5 Development of response within 7 Days
6 Implementation of response if within 7 Days
agreement is reached
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Step Process Time frame
7 Close grievance within 2 Days
8 Initiate grievance review process if no within 7 Days
agreement is reached
9 Implement review recommendation within 15 Days
and close grievance
10 Grievance taken to court by -
complainant
Resolved and escalated grievances/cases would be documented daily into the GMRCL
centralised GRM system by the assigned grievance Officer. The Safeguards Specialist or
a dedicated staff at the PIU would exercise oversight over the system and track the
resolution of all grievances/cases. Monthly case/ grievance reports will be generated
from the system by the Safeguards Specialist or a dedicated staff at the PIU and report
to the Project Director to inform management decisions. Quarterly reports would also
be generated and reported to the GMRCL as part of the project’s progress.
Detail address of Grievance Redressal officer is given below:

i. Grievance Redressal Officer
Gujarat Metro Rail Corporation
1st Floor
SUDA Bhawan
Vesu-Abhva Road
Vesu
Surat-395 007
ii. Website :www.gujaratmetrorail.com
iii. Phone No :
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8 RELOCATION, RESETTLEMENT AND INCOME RESTORATION
8.1 Background
Land acquired for the project and its associated facilities3 will result in displacement
(both physical and economic) of people and structures falling with the Right of Way
(ROW) of the proposed metro corridor. The scope of displacement associated with the
project is closely linked to the impact resulting from this land acquisition and its current
usage by affected land/structure. The GMRCL in coordination with Surat Municipal
Corporation (SMC) will thus be required to take an appropriate strategy for relocation,
resettlement and income restoration as is discussed in this chapter.
8.2 Scope of Displacement and Relocation

The project will entail both physical and economical displacement. Numerical details of
project induced impact on structures and resultant displacement have been discussed in
Chapter 2 of this report. Recapitulating these figures that also define the scope of
displacement and relocation necessitated, it may be noted that project related
displacement will entail relocation of 533 households. Of these, 130 households would
be displaced physically and 403 would be displaced economically.
8.3 PAP Preference for Relocation

During preliminary public consultation it was noted that most of the residential and
commercial PAHs prefer to resettle near their previous place of residence and business.
As per socio-economic survey, 72.3.6% (75.7% in Corridor-1 and 66.7% in Corridor-2)of
total PAHs are willing to shift. R&R implementation NGO will be playing the key
interface role between the project proponents and the PAFs for resettlement and
rehabilitation of PAHs. PAHs preferred the option of employment opportunities during
construction, assistance and loan from government agencies and vocational training.
Details are mentioned below in Table 8.1.
Table 8:1 Income Restoration options as Preferred by PAFs
Preferred Option Income Restoration Assistance
1 Employment Opportunities in Construction Work
2 Assistance/Loan from government agencies
3 Vocational Training
3
According to AIIB’s ESP, associated facilities are activities that are not included in the description of the
Project set out in the agreement governing the Project, but which, following consultation with the
Client, the Bank determines are: (a) directly and materially related to the Project; (b) carried out, or
planned to be carried out, contemporaneously with the Project; and (c) necessary for the Project to be
viable and would not be constructed or expanded if the Project did not exist.
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8.4 Relocation Options

The fundamental principle of resettlement and rehabilitation is that the PAPs should
improve their socio-economic conditions after implementation of the project. Based on
census survey, locations where large numbers of structures are impacted, have been
identified and the requirement of the people that will be subject to relocation has been
assessed. However, the actual number of structure that will be impacted will be verified
after joint measurement survey (JMS). SMC has indicated probable sites for relocations
of residential PAHs at 4 locations namely Althan-Bhatar, Bhimrad, Variav, and Bhedwad
Under Pradhan Mantri AwasYajana (PMAY) scheme and 5 locations namely Vadod,
Bhestan, Bhestan township, Kosad and Godadara-Dindoli under JnNURM-BSUP scheme.
PAHs (legal titleholders) losing residential units shall be offered tenements of 50 sqm
built up area at residential building or cash in lieu of house if opted. The PAHs (Non-
titleholders) losing residential units shall be offered tenements of 36 to 36.5 sqm under
PMAY scheme and 20 to 25.6 sqm under JnNURM-BSUP scheme. GMRCL will construct
commercial units for resettlement of PAPs who are economically displaced due to
impact on their business establishments but the ownership of land will remain with
GMRCL.
The detail of project affected area and proposed resettlement sites for non-titleholders
have been presented in Table 8.2. The commercial PAPs whose structures are not fully
affected shall be allowed to retain the remaining part of the structure and carry on with
their business with the concurrence of the AMC.
Table 8:2 Proposed Resettlement Sites

Corridor Affected area Proposed Resettlement Sites
Corridor-1 Nature Park Althan-Bhatar,
Swami Narayan mandir Bhimrad,
Labheswar Chowk Variav,
Surat Railway Station Bhedwad
Maskat Hospital Vadod,
Chowk Bazar & Ramp Area Bhestan,
Kadarshna Ni Nal Bhestan township,
Althan Gam Kosad and
Corridor-2 Adajan Gam Godadara-Dindoli
Aquarium
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8.5 Availability of Residential Units

Area wise availability of residential units under PMAY (Phase-II) and JnNURM-BSUP
Scheme is given in Table 8.3.These are existing buildings constructed under various
Government Housing Schemes. Presently, none of these schemes are available in
nearby areas to the PAPs. These are the only available sites. Suitable income restoration
measures will be taken so as to ensure that that they will not face hardships after
resettlement. Suitable combinations of unit will be worked out to ensure that PAHs are
given minimum 50 sq.m and not less than their existing areas. Those PAPs who are not
willing to shift they will be provided adequate compensation and financial assistance as
per the provision of WB ESS5.
Table 8:3 Area Wise Availability of Plots
S.No Location & Plot Details Per Unit Area Total No.
(Sq.m.) of Units
Unalloted Residential Units under PMAY(Phase-II)
1 TP-28 Althan-Bhatar,FP No.136 36.00 TO 36.50 300
2 TP-42 Bhimrad,FP No.61 Sq.m carpet 332
3 TP-37 Variav,FP No.99 area 55
4 TP-36 Variav,FP No.90 682
5 TP-62 bhedwad,FP No.194 (R-62) 36.00 to 36.50 432
6 TP-42 Bhimrad,FP No.61 sq.m carpet area 28
Unalloted Residential Units under JnNURM-BSUP Scheme
Vadod,R.S.No.187(t.p.63 25.50 354
(Vadod),F.P.No.20&158)
Vadod,R.S.No.12 25.50 32
T.P.SNo.54(Bhestan),F.P.No.4,Bhestan 22.45 110
Township, After Railway Crossing
T.P.S No.54,F.P.No.1/A Paikee,Package 4 to 11 22.45 59
Bhestan,R.S No.197/B 22.45 1
Bhestan,R.S No.91 22.45 2
Kosad,H-1 25.50 4
Kosad,H-4 25.50 6
T.P.22(Bhestan),F.P.No.23 25.50 0
T.P.47(Bhestan),F.P.No.R-6(Golden Avas) 25.50 12
T.P.S.No.21(Bhestan), F.P.No.46 25.50 8
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S.No Location & Plot Details Per Unit Area Total No.
(Sq.m.) of Units
Vadod,R.S.No.9/1,Package- 25.50 6
5/A,5/C,6/B,7/A(T.P.63(Vadod),F.P. No.20)
Bhestan,R.S.No.204(T.P.55(Bhestan),F.P.No.2B) 25.64 135
Bhestan,R.S.No.202(T.P.47(Bhestan),F.P.No.55) 25.64 7
T.P.47(Bhestan),F.P.No.R-10 20.16 1
T.P.38(Nana Varachha),F.P.No.103 20.16 2
Kosad,H-4,Package No.3 25.50 2
Kosad,H-5,Package No.3 25.50 1
Source: Summary of unalloted Residential units under PMAY(Phase-II) and JnNURM-
BSUP Scheme, Surat Municipal Corporation,2020.
The location of resettlement sites are marked in yellow circle and are presented in
Figure 8.1.
8.6 Training Need Assessment

For income restoration it is important that available skills with the PAPs is identified and
further upgraded. The NGO which would implement the RAP will have to firstly conduct
an assessment of the training needs. This would include a survey among the PAPs with
options of various skills related to the resource base of the area and available
replacement (with proper forward and backward linkages) and accordingly select trades
for training. As mentioned in the GAP, specific actions will be undertaken to address the
specific training needs of affected women. Based on the training, NGO will identify
income-generating activities for sustainable economic opportunities. This would include
establishing forward and backward linkages for marketing and credit facility. NGO in
consultation with the PAPs, R&R Coordinator of SMU,IA, district administration and
other stakeholders in institutional financing and marketing federations will prepare
micro-plans for IR activities and would be in-charge of implementing the same.
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Figure 8:1 RESETTLEMENT SITES
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8.7 Inter-Agency Linkages for Income Restoration
Majority of the eligible families for income restoration earn their livelihood through
daily labour, petty businesses and therefore, it is imperative to ensure that the PAPs are
able to reconstruct their livelihood. The NGO engaged in the implementation of the RAP
will ensure that the PAPs are facilitated to obtain commercial units near their existing
habitation to minimize disruption to their social network and normal work pattern.
Suitable alternative livelihood schemes will be chosen, where training on skill up-
gradation, capital assistance, and assistance in the form of backward-forward linkages
can be provided for making these pursuits sustainable for the beneficiaries or the target
groups.
A comprehensive support system to the PAPs will ensure income security. The system
will include establishing training need; identification of skills; hiring training staff;
providing training to interested PAPs; ensuring that PAPs take up their new vocation;
mid-term evaluation and corrective measures if required; and concurrent monitoring.
The R&R coordinator of the project through the NGO will ensure that these steps are
followed. The results of concurrent monitoring and mid-term evaluation will be shared
with the NGO to bring in corrective measures.
The PAPs are required to participate in developing feasible long- term income
generating schemes. The long- term options are expected to be developed during the
implementation of the RAP and also supported by the government assistance.
Government of India along with the state governments runs various poverty alleviation
programs. Government schemes can be dovetailed especially for those who are losing
source of income as temporary income restoration measure. Participation of PAPs in
those schemes will be helpful for short- term IR gains. Partnering NGO can facilitate
PAPs to participate in poverty alleviation programs.
8.8 Steps in Income Restoration (IR)

Information on Economic Activities of PAPs: Basic information on IR activities of PAPs
will be available from the census and socioeconomic surveys. Information from base
line surveys will be available on features of economic activities of PAPs under two
categories, viz.
 Land based economic activities
 Non-land economic activities
Based on this information IR activities can be planned. The PIU will consider the
available skills, existing professions, resource base of PAPs and their socio-economic
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characteristics and preferences to tailor individual income restoration schemes.IR
activities are of two types:
 Short term; and
 Long term.
The ensuing section describes both IR schemes.
Short Term IR activities
Short term IR activities mean restoring PAPs income during periods immediately before
and after relocation. Such activities will focus on the following:
 Ensuring that adequate compensation is paid before relocation
 Relocation and transit allowances
 Providing short term, welfare based grants and allowances such as:
one time relocation allowance, free transport to resettlement areas or
assistance for transport,
 Transitional allowances or grants until adequate income is generated, special
allowances for vulnerable groups
 With consideration of PAPs skills and needs, promoting PAP access to project
related employment opportunities such as:
o Work under the main investment project
o Work on relocation teams (e.g., driver, food provision, etc.)
o Work on resettlement sites, if any (e.g. construction on, transport,
maintenance, etc.
o Women will also be involved as a researcher of survey team, as unskilled
labour and as manager during construction, as staff of NGO, SMU, relocation
team(food supplier etc).
Long Term IR Activities
PAPs should participate in developing a range of feasible long-term IR options. Long-

term options are affected by the scale of resettlement which may affect the feasibility
of various non-land based and land based IR options. The long-term options are
government financed, therefore no separate budget is required. However, in R&R
budget provision has been made for the expenses to be incurred towards the
coordination between project and concerned departments for dove tailing of poverty
alleviation schemes. The project officials will coordinate with government (district
administration), including tribal development and social welfare departments, to assure
PAPs access to all schemes for improving IR services. Project financed programs should
include a specific time frame for handing over the project to local administration at the
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end of a stipulated period. Availability and access to existing programs should be sought
for all PAPs.
Long term IR activities will be generated once the census surveys and consultation get
over. IR activities will be generated in consultation with the community. Mechanism to
dovetail existing government poverty alleviation programs will be developed in
consultation with the community and officials of district administration.
8.9 Monitoring of IR Schemes

The monitoring of IR schemes will be carried out along with the monitoring of other
components of RAP by an outside agency contracted for the purpose. Data related IR
schemes shall be included in the RAP quarterly report as well. The contract will
specifically provide for regular (every six months) monitoring of income restoration of
PAPs. The monitoring will be carried out based on economic indicators. The first
monitoring visit should be after the first month then every 6 months. This will help to
identify and possibly reduce PAPs who receive cash compensation from spending
resources immediately.
Vulnerable PAPs who lose their livelihood due to the project will be assisted in
alternative economic rehabilitation schemes and vocational training for skill
upgradation as per the requirement of suggested economic scheme. Special emphasis
will be laid on both economic and socially vulnerable PAPs such as those who are below
poverty line; belong to scheduled caste community; and women headed households.
8.10 Plan for Income Restoration

 Identification of affected, vulnerable households through the census survey of PAPs
will be undertaken by the PIU of GMRCL with the help of NGO.
 After completing the all necessary ground activities, the NGO will prepare income
restoration plan for PAPs based on its field observations and survey outcome. The
income restoration plan shall be discussed with the respective PAP, PIU officials and
the concerned government departments prior to execution.
 Identification of potential trainees and training needs assessment for vulnerable
households will require a detailed survey and assessment of literacy/educational
level and/or skill sets available with one member nominated by the household for
skill training. The needs assessment would also document income from various
sources, assets, resources and coping strategies currently used by the household.
The strategy would aim at improving/maximizing returns from the present
occupation of the principal earning member or taking up a new/supplementary
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occupation aimed at achieving the right mix of activities in order to enable the
household to improve/maintain its living standards. Training needs assessment
would be undertaken by the NGO, supported by PIU. Baseline details collected for
individual households need to be carefully preserved in order to enable a post-
training impact assessment;
 Identification of Local Trainers/Resource Persons or Training Institutes by the PIU
will depend on the type of skill training required (as identified through the needs
assessment survey);
 Livelihood Skill Training will be coordinated by the PIU. Training to suit the aptitude
of identified trainees would be imparted. A time frame of a maximum of three
months is envisaged for training;
 Internal monitoring of training and submission of progress reports will be done by
the PIU.
 Post-training impact assessment is proposed to be conducted by an independent
agency, a year after project implementation. The household asset base and socio-
economic status would be compared with the pre-project scenario. Indicators would
be developed during detailed design stage.
8.11 Cost Estimate and Source of Funding

A tentative cost for implementation of income restoration plan is INR.40.30 lakh.
However, detailed budget estimates for implementation of income restoration plan will
be prepared by the PIU, assisted by the GMRCL. The budget shall include programs
ranging from skill development, training programs, employment placements (in case
PAPs meet requirements of available opportunities) etc. Government of Gujarat will
provide adequate budget for implementation of livelihood restoration plan.
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9 INSTITUTIONAL FRAMEWORK
9.1 Background
The implementation of Resettlement Action Plan (RAP) requires involvement of
various institutions at different stages of project cycle. This section deals with roles
and responsibilities of various institutions for successful implementation of the RAP.
The role of different stakeholders is given in Table 9.1. An organizational structure
for setting Environmental and Social Management Unit is placed in Figure 9.1. An
institutional framework for implementation of resettlement action plan is presented
in Figure 9.2.
9.2 Executing Agency (EA)

The Government of Gujarat (GoG) and Government of India (GoI) will be the
executing agencies of the proposed Surat metro rail project. The GoG will be
responsible for overall execution of the RAP. An independent Monitoring and
Evaluation (M&E) Agency/Specialist will be hired by GoG to monitor the
implementation of the various provisions and activities planned in the RAP. The
independent M&E Agency/Specialist will review the plan implementation in lights of
targets, budget and duration that had laid down in the plan. AFD and KfW shall give
their no objection prior to RAP validation by the concerned authorities and shall
receive regular RAP monitoring reports.
9.3 Implementing Agency (IA)

GMRCL is responsible for implementation of the proposed metro rail project. The
Managing Director (MD) will be the in charge of the overall project activities and will
facilitate land acquisition, capacity building and implementation of RAP. GMRCL will
be responsible for coordinating with other concerned government departments,
NGO, and R&R Supervision Consultant for land acquisition, planning and
implementation of RAP which will include the disbursement of compensation,
assistance, shifting and relocation of affected people. GMRCL will be accountable to
the GoG (i.e. the EA) for the implementation of the RAP.
At the state level the following institutional framework will be responsible for the
implementation of the project.
9.4 Project Implementation Unit (PIU)

The PIU headed by the Project Director (PD) is responsible for the overall execution
of the project and planning and implementation of resettlement and rehabilitation
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component of the project. The PIU will coordinate with all implementing agencies
and monitoring the progress of the project. It will generate Quarterly Progress
Report (QPR) for effective management decision. The PIU headed by PD will be
responsible for overall planning, supervision of all activities related resettlement and
rehabilitation of the project during preparation, implementation and post
implementation phase with Social Management Unit (SMU). The PIU staff will work
with NGOs and Consultants for implementation of all R&R activities.
9.5 Social Management Unit (SMU)

GMRCL will set up a Social Management Unit (SMU) which shall look after land
acquisition, resettlement and rehabilitation activities. A Sr. Social Development
Officer (Sr.SDO) with educational background of Social Work or Sociology will be
appointed in SMU as full time by GMRCL. A Term of Reference for Sr. Social
Development Officer is given in Annexure-9.1. The SMU shall ensure that all land
acquisition issues are handled according to the LA and R&R policy/guidelines as it is
laid down in this report. It will also monitor that all the procedural and legal issues
involved in land acquisition are fulfilled. The SMU will assist the GMRCL for getting all
the necessary clearances and implementation of the resettlement activities prior to
start of any civil work.
A Resettlement and Rehabilitation Officer (RRO) with background of social science

may be appointed in this SMU to supervise and monitor overall activities of RAP and
he/she will report day to day progress to Sr.SDO. Some of the specific functions of
the SMU in regards to resettlement management will include the following:
 Overall responsibility of planning, implementation and monitoring of land
acquisition, resettlement and rehabilitation activities in the project;
 Ensure availability of budget for R&R activities;
 Liaison lined agencies support for land acquisition and implementation of land
 acquisition and resettlement;
 Coordinating with line Departments.
Moreover, the SMU will also look after the Corporate Social Responsibility (CSR)
activities of GMRCL on long term basis for sustainable development of affected
communities.
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Figure 9:1 Organizational Structure of ESMU
Project Director
Additional General Manager (ESMU)
Environmental Expert Sr. Social Development

(EMU) Officer (SMU)
Technical Assistant R & R Officer
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Table 9:1 ROLE OF STAKEHOLDERS FOR IMPLEMENTATION OF RAP
POSITION RESPONSIBILITIES
 Overall planning and supervision of all project activities;

 Exercise of administrative approval for finance & execution
Project Director,
related activities;
PIU,GMRCL
 Supervision and control over responsible officers;
 Coordination with Government of Gujarat, Government of
India, AFD and other concerned agencies.
 Planning, supervision and implementation of R&R
components;
 Report to Project Director;
 Supervision and control over the Officers and support staff in
SMU;
 Liaison and coordination with different departments of
GMRCL, Government, NGOs, PAPs & other stakeholders;
Sr.SDO,
 Prepare and submit all reports and communication to Project
SMU,GMRCL
Director;
 The administrative domain of Sr.SDO-SMU include:
-Approval of eligibility list
-Approval of Progress Reports
-Procurement of Consultancy services for R&R components;
-Disclosure of information to requesters and external agencies
-Release of payment to Consultants and NGO
 Assist PIU,GMRCL in conducting public consultation, survey,
issue of identity cards,
 Organize meeting with PAPs assist them during relocation;
 Explain the entitlements and R&R policy provisions;
 Acting as catalysts between PAPs and project authorities;
 Prepare Income Restoration plan for PAPs;
 Serve as initial step to redress grievances;
NGO
 Assist the PAPs in redressing grievances with Project
Authorities;
 Provide support for post resettlement activities such as
registration of Cooperative Societies and training related to
maintain the building etc.
 Report to Sr.SDO-SMU
 Prepare monthly progress reports and submit to Sr.SDO-SMU
 Preparation of database of affected structures, families,
Implémentation
persons with
Support
the help of NGO;
Consultant(R&R)
 Verification of database through field survey;
 Improve monitoring system;
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POSITION RESPONSIBILITIES
 Capacity building of RAP implementation staffs of GMRCL and

NGO,
 Regular follow Gujarat implementation activities and other
relevant activities.
 Report to Sr.SDO-SMU
 To provide support for the affected persons on problems
arising out
 of LA/ property acquisition;
 To record the grievances of the APs, categorize and prioritize
the
Grievance Redress
grievances that need to be resolved by the Committees;
Committee
 To inform Project Director of serious cases within an
appropriate time frame and
 To report to the aggrieved parties about the development
regarding their grievance and decisions of the project
authorities.
 Evaluate the implementation of the various provisions and
Independent activities planned in the RAP;
Evaluation  Review the plan implementation in light of the targets,
budget and duration that had been laid down in the plan.
9.6 Surat Muncipal Corporation

The role of Surat Municipal Corporation (SMC) is to look after the Jhuggie/Jhoprie
squatter settlements / clusters by way of provision of civic amenities and their
resettlement. The SMC is responsible to provide residential units to
squatters/encroachers affected by the proposed metro rail the corridors. The cost
for these residential units will be borne by GMRCL.
9.7 NGOs Support during Implementation and Post Resettlement Phase

Local NGO plays a very crucial role in implementation of resettlement and
rehabilitation activities. The NGO will be appointed by GMRC to extend
implementation support to GMRC in the form of assisting affected families/persons
during relocation. The responsibilities of NGO will be assisting GMRCL in conducting
regular consultations, survey, issue of identity cards, assisting affected
families/persons during and post resettlement phase, preparation of Income
Restoration plan, formation of co-operative societies, providing training for
managing the societies etc. The NGO will be supervised by Sr.SDO, SMU.
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NGOs services are also required during post resettlement phase. The GMRC will also
appoint an NGO for providing services to enable the resettled PAFs to self manage
their Cooperative Housing Societies (CHS), public infrastructure, and improve healthy
environment in R&R colonies. The activities during post resettlement
include(i)Situational Assessment(ii)Development of Action Plan,(iii)Implementation
of Action Plan and (iv)Evaluation of Post Resettlement Activity. The ToR for NGO is
given in Annexure 9.2.
9.8 Implementation Support Consultant(R&R)

During implementation phase of RAP, GMRC will appoint a consultant(R&R) through
General Engineering Consultancy (GEC) to assist GMRC in implementation of
resettlement plan. The consultant will carry out due diligence in the implementation
of resettlement and rehabilitation programmes as per the provisions of Right to Fair
Compensation and Transparency in Land Acquisition, Rehabilitation and
Resettlement Act, 2013 through periodic monitoring. The consultant will be
responsible for (i)preparation of database of affected structures, families, persons,
(ii)verification of database through field survey,(iii)improve monitoring
system,(iv)capacity building of implementation staffs ,(v)regular follow up
implementation activities and other relevant activities.
Figure 9.2 shows the Institution framework of different agencies involved in the
project.
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Figure 9:2 Institutional Framework
Govt. of Gujarat
(Transport
Independent M&E NGO GMRCL Department)
Consultant Agency (Implementin
g Agency)
SMU
GRC
District
Collector
PAPs
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10 RESETTLEMENT AND COMPENSATION COSTS AND BUDGET
10.1 Background
This chapter presents a consolidated overview of budget and the cost estimates. The
budget is indicative and costs will be updated and adjusted to the inflation rate as the
project continues and during implementation. However, the final compensation amount
for the land acquisition and structures will be determined by the Competent Authority.
10.2 Budgeting and Financial Plan

The financial plan for the project will essentially include making budget provisions under
the following broad heads.
10.2.1 Compensation for Loss of Land and Structure
Land Cost: Project will require acquisition of land for developing of MRTS structures
(including route alignment), station building, platforms, entry/exist structures, traffic
integration facilities, depots/stabling yard, receiving/traction sub-stations, radio towers,
temporary construction depots and sites, staff quarters, office complex and operation
control system(OCC). Hence, the project will need to provide compensation for land
acquired from legal titleholders, from other government departments. Major
proportion of land required for the proposed metro rail project is under government
ownership. However, about 16567 sqm of land is to be acquired from private
ownership. Compensation for loss of private land will be given as per Schedule-I of
RTFCTLARR Act, 2013.
Structure Costs: On account of land acquisition, the project will cause loss of structures
(details provided under Chapter 2 of this report) for which compensation will need to be
paid to affected families (both titleholders and non-title holders alike). Compensation
for loss of structure will be given as per Schedule-I of RTFCTLARR Act, 2013.
10.2.2 Resettlement & Rehabilitation (R&R) Cost
Budget provisions under this head will meet direct expenses made on account of
various R&R benefits proposed to be provided to affected families and persons as per
Schedule-II of RTFCTLARR Act,2013.
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10.2.3 R& R Implementation and M&E Costs:
GMRCL will require engaging an external NGO/Consultant for implementation of R&R

activities. Similarly, an independent evaluation agency is proposed to be engaged for
monitoring and evaluation purposes. Related costs will be met from budget provisions
made under this head.
10.3 Assessment of Unit Value for Compensation and R&R Benefit Costs
10.3.1 Land and Structure Cost
Compensation for loss of private land and structures has already been considered in
capital cost of DPR prepared by SMC.
10.3.2 R&R Benefit Costs
The budget for this project is based on data and information collected during census
and socio-economic surveys conducted in July, August, September, December 2019 and
February and October 2020 and the unit rates are provisional sums. R&R benefits are
proposed to be provided in addition to compensation (as per 10.3.1 above). The cost for
implementation of Resettlement and Rehabilitation Plan is given in Table 10.1.The total
cost for R&R implementation plan is INR 4718.20 lakh.
10.3.3 Source of Funding and Fund Flow
GoG and GoI will provide adequate funds to GMRCL for compensation for land and
structure cost and for the cost of resettlement assistance and RAP implementation
including livelihood restoration plan, stakeholder engagement plan, gender action plan.
The executing agency will ensure timely availability of funds for smooth implementation
of the RAP.
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Table 10:1 Cost for Resettlement & Rehabilitation
S.N Description Unit Quantity Rate(Rs.) Amount(Rs)
1 Compensation for loss of private land and structure has been presented in capital cost of DPR
Compensation for Titleholders
Residential PAFs
2 Annuity or employment no. 96 500000 48000000
3 Subsistence allowance no 96 36,000 3456000
4 Transportation allowance no 96 50,000 4800000
5 Resettlement Allowance no 96 50,000 4800000
Commercial PAFs
6 Annuity or employment no. 255 500000 127500000
8 Resettlement Allowance no 255 50,000 12750000
9 Transportation allowance no 255 50,000 12750000
10 Loss of Small traders/self employment no 255 25,000 6375000
Compensation for Non-Titleholders
Tenants
11 Rental Allowance no 115 4000 460000
12 Shifting Allowance no 115 50,000 5750000
13 Financial assistance for loss of trade no 81 25,000 2025000
Squatters
14 Accommodation for residential PAFs no 57 750000 42750000
16 Shifting Allowance no 57 50,000 2850000
17 Financial assistance for loss of trade no 0 25,000 0
18 Rental Allowance (Rs.4000/- for 12 months) no 57 4,000 228000
Kiosks(Vendors)
19 Subsistence allowance no 153 36000 5508000
Vulnerable Group
20 One time financial assistance no 118 50000 5900000
Cost for Implementation of LRP*
21 LRP Implementation cost LS 40,30,000 4030000
Cost for Implementation of SEP
SEP cost(Considered lumsum Rs.3000000 per 5 30,00,000 15000000
22 year for 5 years) no
Cost for Gender Development Plan
23 Cost for GAP and HIV Awareness LS 50,00,000 5000000
Loss of Employment
167 36,000 6012000

24 Compensation for economic loss of employees no
Compensation for Community Structures
25 Religious structures LS 29 1500000 43500000
26 Community (Trust) LS 5 1000000 5000000
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S.N Description Unit Quantity Rate(Rs.) Amount(Rs)
27 Toilet LS 6 1000000 6000000
28 Educational centre LS 6 2500000 15000000
General
29 Cost of NGO Recruitment** LS 1 25000000 25000000
30 Cost of Independent Evaluation Agency(LS) 1 5000000 5000000
31 Training for Staff no 15 50000 750000
32 Dissemination of Entitlement Matrix, RP, etc LS 500000 500000
33 Administrative Expenses LS 1000000 1000000
Sub Total 428926000
Contigency @ 10% of Sub Total 42892600
TOTAL 471818600
Round off to 4718.20
*LRP cost includes skill development, training programs, employment placements (in case PAP
meets requirements of available opportunities) etc. This has been calculated based on Ahmedabad
Phase-I metro project.
**NGO cost includes cost of man month, travel expenses, accommodation, telecom, office
equipment and coordination charges.
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11 RAP IMPLEMENTATION SCHEDULE
11.1 Background
Planning, surveying, assessing, policy development, institutional identification,
PAFs/PAPs participation, establishment of GRC, income restoration plan (IRP) and
implementation are typical activities of RAP. While these activities have discrete
components that can be put on a time line, there is a close inter relationship of each
activity to the whole implementation. The breakdown of each activity according to a
specific time frame has been provided in the Implementation Schedule. It is further
cautioned that specific situation may require an increase in time, allotted to a task.
Such situations may be caused due to many factors such as local opposition, seasonal
factors, social and economic concerns, training of support staff and financial
constraints. Implementation schedule will require detailed coordination between the
project authorities and various line departments. Implementation plan has been
spread over a period of two and half years. A simplified summary of the operational
aspects of the implementation plan will be prepared when the project starts.
However, the sequence may change as delays occur due to circumstances beyond
the control of the project.
11.2 Implementation Procedure

The implementation of RAP will consist of four major stages:
1. Identification of Cut-off Date (CoD) and notification for land acquisition as per
Right to Fair Compensation and Transparency in Land Acquisition,
Rehabilitation and Resettlement Act, 2013(thereafter land will be
purchased).For non-titleholders the cut-off date for proposed project shall be
from the completion of Census and assets inventory of persons affected by the
project.
2. Verification of properties of PAFs/PAPs and estimation of their type and level
of losses.
3. Preparation of list of PAFs/PAPs for relocation/rehabilitation.
4. Information on acquisition/relocation/assistance to PAPs and their rights
5. Relocation and rehabilitation of the PAPs.
6. Monitoring and Social assistance including readjustment
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11.3 Timing of Resettlement
The resettlement process must be completed by the start of civil works on the
particular corridor. Requisite procedure will be developed by the IA to carry out
resettlement of PAPs located within Corridor of Impact (CoI), before the civil work
starts on any section of the project. All activities related to the land acquisition and
resettlement shall be planned to ensure that 100% compensation is paid prior to
displacement and the affected people will be given at least four months of notice to
vacate their property before civil work begins. Stretches which are free of
encroachment and other encumbrances will be handed over first to the contractor.
11.4 Implementation Schedule

The period for implementation of RAP has been taken as approximately two and
half years. However, monitoring and evaluation will continue beyond the period of
implementation. The R&R activities of proposed project are divided in to three broad
categories based on the stages of work and process of implementation. The details
of activities involved in these three phases are project preparation phase, RAP
implementation phase and Monitoring and Evaluation (M&E) phase.
11.4.1 Project Preparatory Stage (Pre-Implementation Stage)
Setting up relevant institutions for the resettlement activities will be the major task
during the preparatory stage which is pre implementation phase. The major activities
to be performed in this period include establishment of SMU and additionally, the
GRC needs to be appointed at this stage.
11.4.2 RAP Implementation Stage
The RAP at this stage needs to be approved and will be disclosed to the PAPs. Upon
the approval of RAP, all the arrangements for fixing the compensation and the
disbursement needs to be done which includes payment of all eligible assistance;
relocation of PAPs; initiation of economic rehabilitation measures; site preparation
for delivering the site to contractors for construction and finally commencement of
the civil work. Internal monitoring will be the responsibility of IA which will start in
early stage of the project when implementation of RAP starts and will continue till
the completion of the implementation of RAP. IA will be responsible for carrying out
the monitoring on half yearly basis.
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11.4.3 RAP Implementation Schedule
RAP implementation schedule for R&R activities in the proposed project including
various sub tasks and time line matching with civil work schedule is prepared and
presented in Table 11.1.
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Table 11:1 RAP Implementation Schedule
Description 2019 2020 2021 2022 2023 2024
A Project Implementation
1 Identification of required land for acquisition
2 Preliminary Socio-economic survey for SIA
3 Community /Public Consultation
4 Preparation of Detailed SIA by Govt. after Notification
6 Review/Approval of SIA
7 Establishment of Grievance Redress Committee
8 Census survey after peg marking on the ground
9 Finalization of updated SIA and RAP
10 Disclosure of SIA and RAP
B RAP Implementation
11 Notification of Land Acquisition
12 Joint Measurement Survey
13 Suggestion & Objection of PAPs
14 Hearing by Competent Authority
15 Declaration of Award of Compensation as per RTFCTLARR,Act
16 Resettlement and Rehabilitation provisions
17 Shifting of PAPs
18 Grievance Redress
19 Schedule of Civil Work
C Monitoring and Evaluation
20 Internal Monitoring
21 External Monitoring
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12 MONITORING AND EVALUATION

12.1 Background
Monitoring & Evaluation are critical activities in involuntary resettlement. Monitoring
involves periodic checking to ascertain whether activities are progressing as per
schedule while evaluation is essentially to assess the performance of PAPs at the end of
the project. For this purpose, a monitoring and evaluation (M&E) program is required to
be developed to provide feedback to project management which will help keep the
programs on schedule and make them successful. Monitoring and Evaluation of R&R
gives an opportunity to the implementation and the funding agency to reflect broadly
on the success of the basic R&R objectives, strategies and approaches. However, the
objective of conducting M&E is to assess the efficiency and efficacy in implementation
R&R activities, impact and sustainability, drawing lesions as a guide to future
resettlement planning.
Monitoring will give particular attention to the project affected vulnerable groups such
as scheduled castes, scheduled tribes, BPL households, women headed households,
widows, old aged and the disabled. RAP implementation will be monitored both
internally and externally. GMRCL will be responsible for internal monitoring through
their field level officers of Social Management Unit and will prepare quarterly reports
on the progress of RAP implementation. An Independent Evaluation Agency may be
hired by GMRCL for mid and end term evaluation of RAP implementation.
12.2 Internal Monitoring

The internal monitoring for RAP implementation will be carried out by GMRCL. The
main objectives of internal monitoring are to:
 measure and report progress against the RAP schedule;

 verify that agreed entitlements are delivered in full to affected people;
 identify any problems, issues or cases of hardship resulting from the
resettlement process, and to develop appropriate corrective actions, or where
problems are systemic refer them to the management team;
 monitor the effectiveness of the grievance system
 periodically measure the satisfaction of project affected people.
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 Internal monitoring will focus on measuring progress against the schedule of

actions defined in the RAP. Activities to be undertaken by the GMRCL will
include:
 Liaison with the Land Acquisition team, construction contractor and project
affected communities to review and report progress against the RAP;
 Verification of land acquisition and compensation entitlements are being
delivered in accordance with the RAP;
 Verification of agreed measures to restore or enhance living standards are being
implemented;
 Verification of agreed measures to restore or enhance livelihood are being
implemented;
 Identification of any problems, issues, or cases of hardship resulting from
resettlement process;
 Through household interviews, assess project affected peoples’ satisfaction with
resettlement outcomes;
 Collection of records of grievances, follow up that appropriate corrective actions
have been undertaken and that outcomes are satisfactory;
Monitoring is a continuous process and will be carried out by field level officers of Social
Management Unit on regular basis to keep track of the R&R progress. For this purpose,
the indicators suggested have been given in Table 12.1.
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Table12:12:1 Indicators for Monitoring of RAP Progress
INDICATORS PARAMETERS INDICATORS
Extent of land acquired
Number of structures dismantled
Number of land users and private structure owners paid compensation
Physical Number of households and persons affected
Number of households purchasing land and extent of land purchased
Number of PAPs receiving assistance/compensation
Number of PAPs provided transport facilities/ shifting allowance
Extent of government land identified for house sites
Amount of compensation paid for land/structure

Financial
Cash grant for shifting oustees
Amount paid for training and capacity building of staffs
Area and type of house and facility at resettlement site
PAPs knowledge about their entitlements
Social Communal harmony
Morbidity & mortality rate
Taken care of vulnerable population
Women concern
Entitlement of PAPs-land/cash
Number of business re-established
Economic Utilization of compensation
House sites/business sites purchased
Successful implementation of Income
Restoration Schemes
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INDICATORS PARAMETERS INDICATORS
Number of community level meeting
Number of GRC meetings
Grievance Number of cases disposed by GMRCL to the satisfaction of PAPs
Number of grievances referred and addressed by GRC
Cases of LA referred to court, pending and settled
Socio-economic survey and the land acquisition data provide the necessary
benchmark for field level monitoring. A format for monitoring of RAP
implementation is presented in Annexure 12.1.
12.3 Independent Evaluation

As mentioned earlier, an Independent Evaluation Agency (IEA) will be hired by
GMRCL for mid and end term evaluation. A detailed Terms of Reference for IEA is
presented in Annexure 12.2.The external evaluation will be carried out to achieve
the following:
 Verify results of internal monitoring,
 Assess whether resettlement objectives have been met, specifically, whether
livelihoods and living standards have been restored or enhanced,
 Assess resettlement efficiency, effectiveness, impact and sustainability,
drawing lesions as a guide to future resettlement policy making and planning,
and
 Ascertain whether the resettlement entitlements were appropriate to
meeting the objectives, and whether the objectives were suited to affected
persons’ conditions,
 This comparison of living standards will be in relation to the baseline
information available in the BSES. If some baseline information is not
available then such information should be collected on recall basis during the
evaluation.
The following should be considered as the basis for indicators in monitoring and
evaluation of the project. The list of impact performance indicators suggested to
monitor project objectives is delineated in Table 13.2.
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Table 12.12:2 INDICATORS FOR PROJECT OUTCOME EVALUATION
Objectives Risk Factor Outcomes and Impacts
 The negative  Resettlement plan  Satisfaction of land owners with the
impact on persons implementation compensation and assistance paid
affected by the may take longer  Type of use of compensation and
project will be time than assistance by land owners
minimized. anticipated  Satisfaction of structure owner with
 Persons losing  Institutional compensation and assistance
assets to the arrangement may  Type of use of compensation and
project shall be not function as assistance by structure owner
compensated at efficiently as  % of PAPs adopted the skill acquired
replacement cost. expected through training as only economic
 The project-  NGO may not activity
affected persons perform the task  % of PAPs adopted the skill acquired
will be assisted in as efficiently as through training as secondary
improving or expected economic activity
regaining their  Unexpected  % of PAPs reported increase in
standard of living. number of income due to training
 Women will be grievances  % PAPs got trained in the skill of
identified and  Finding a suitable their choice
assisted in rehabilitation site  Role of NGO in helping PAPs in
improving their for displaced selecting trade for skill
standard of living population improvement
 Vulnerable groups  PAPs falling below  Use of productive asset provided to
will be identified their existing PAPs under on time economic
and assisted in standard of living rehabilitation grant
improving their  Type of use of additional assistance
standard of living. money by vulnerable group
 Types of grievances received
 No. of grievances forwarded to GRC
and time taken to solve the
grievances
 % of PAPs aware about the GRC
mechanism
 % of PAPs aware about the
entitlement frame work mechanism
 PAPs opinion about NGO approach
and accessibility
12.4 Reporting Requirements

GMRCL will be responsible for supervision and implementation of the RAP. GMRCL
will prepare quarterly progress reports on resettlement activities and submit a copy
to AFD &KfW. The Independent Evaluation Agency will submit draft and final reports
of their assignment to GMRCL and AFD and determine whether resettlement goals
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have been achieved, more importantly whether livelihoods and living standards have
been restored/ enhanced and suggest suitable recommendations for improvement.
Submission of the draft report would be carried out after completion of assignment
and the final report should be submitted after receiving feedback from GMRCL and
AFD &KfW.
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ANNEXURE
12.5 Annexure 2.1: Location wise details of Land of two corridors
12.6 Annexure 2.2: Location of PAHs, Vulnerable groups and common properties
resources in both the corridor
12.7 Annexure 3.1: Sample Questioner
12.8 Annexure 3.2: Format of Public Consultation
12.9 Annexure 5.1: LARR Act 2013
12.10 Annexure 5.2: Entitlement Matrix
12.11 Annexure 9.1: Terms of Reference for Social Development officer
12.12 Annexure 9.2: Terms of Reference for NGO
12.13 Annexure 12.1: Monitoring of RAP implementation
12.14 Annexure 12.2: Terms of Reference for independent evaluation policy.
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ANNEXURES
Annexure-2.1
LOCATION WISE DETAILS OF LAND IN CORRIDOR-I
Total Impact
Village/ Type of Present use
S. No Plot No Area (P-artially, Ownership
Location Land of Land
(sqm) F-Fully)
1 Sarthana Manishbhai
Ashok Bhai
FP-61 Private Commercial 535.9 P
Maganbhai
Chauhan
Chandrakan
2 Sarthana FP-3 Private Parking 574.5 F
tBhai
3 Varaccha Popatbhai
F
FP-31 Private Commercial 548.1 Bhikhabhai
Desai
4 Varaccha F
FP-23 Govt. Residential 505 SMC
5 Nana F
FP-90 Govt. Barren Land 496 SMC
Varachha
6 Nana Residential F
FP-24 Private 481.1 Himmatbhai
Varachha Scheme
7 Jivandhara Pravin bhai
P
Society -- Private Residential -- Jivraj bhai
Kevadiya
8 Mamta Park Residential Lalitbhai S.
P
Society-1 -- Private Society -- Kachhdiya
Parking
9 Mamta Park Residential P
-- Private -- Hitesh Bhai
Society-2 Plot
10 Kapodara F
FP-44 Govt. Barren Land 180.7 SMC
11 Kapodara FP- F
Govt. Parking 175.1 SMC
51,52
12 Labheshwarc
F Dhansukhbh
howk FP-06 Private Commercial 690.1
ai
(Fulpada)
13 Labheshwarc Residential+ F
FP-02 Private 688.1 Jayeshbhai
howk Open plot
14 Labheshwarc F
FP-05 Private Residential 562.1 LalitBhai
howk
15 Central Ware F
FP-13 Govt. Barren Land 174.3 SMC
house
Total Impact
(sqm) F-Fully)
16 Central Ware
FP-M/7 Govt. Barren Land 173.3 F SMC
house
17 Surat Railway
-- Govt. Barren Land 185.9 F SMC
station
18 Surat Railway
-- Govt. Barren Land 180.5 F SMC
Station
19 Maskati CS- Govt. Police 1902.2 F SMC
Hospital N0.680, Station
681
20 Maskati CS- Govt. Commercial 723 F SMC
Hospital N0.693,
708,70
9,
710/P
To
731/P7
32,735/
C,75/17
21 Majura Gate Dayalji
TP-
Trust Trust -- F Ashram
2/FP-33
Trust
22 AlthanTenam Surat Urban
ent FP-106 Govt. Barren 574.5 P Developme
nt Authority
23 AlthantTena Sanjaybhai
SSJ
ment Private Commercial -- P Shashikantb
Bricks
hai Jarivala
24 AlthantTena Shanka
ment r Vijay
Shankar
Timber Private Commercial --- F
Bhai
&
marble
25 Althan Gam Plot
opp. To Private Commercial 117.7 P Dahya Bhai
ICDS
26 Althan Gaam FP- Bhatargram
Govt.
109/TP- Barren Land P panchayat
26
27 Althan Gam Krishna Karshanbhai
Private Commercial 1015.6 P
Timber
Total Impact
(sqm) F-Fully)
mart
28 VIP Road TP/28- Govt. Barren Land 440.4 F SMC

FP-
10,11
29 VIP Road TP/37- Govt. Barren Land 533.2 F SMC
FP-38/P
30 Women ITI TP/42- Govt. Barren Land 535.5 F SMC
FP-74/P
31 Women ITI TP/43- Govt. Barren Land 595 F SMC
FP-86/P
32 Bhimrad TP/42- Govt. Barren Land 574.5 F SMC
FP-78
33 Bhimrad TP/42- Govt Barren Land 535.8 F SMC
FP-
79/TP-
43FP-
48
34 Convention
-- Govt. Barren Land 574.5 F KHUDA
Centre
35 Convention -- Govt. Barren Land P KHUDA
Centre
36 Convention -- Govt. Barren land P KHUDA

Centre
37 Dream city -- Govt. Barren Land 574.5 F KHUDA
38 Dream city -- Govt. Barren Land

535.8 KHUDA
F
LOCATION WISE DETAILS OF LAND IN CORRIDOR-II
Present Use Total Impact
Plot No Type of Ownership
S. No Location of Land Area (P-Partially,
Land
(sqm) F-Fully)
TPS43(J
ahagira
1 Bheshan Govt. Barren Land 499.6 F SMC
bad)
FP 44/P
TPS
F
2 Bheshan 9/FP18 Govt. Barren Land 564 SMC
8
Sports
Ajaybhai
Ground 14305 P
3 Bheshan Private Commercial Chhotubhai
Open sqm.
Plot
4 TPS
Botanical F
43/FP4 Govt. Barren land 557.6 SMC
Garden
1/p
5 Mojeja
hangira
Botanical F
bad Govt. Barren Land 536.2 SMC
Garden
Block
26
6 Open
Plot, Blavantbhai
Botanical 3 P
Block Private Commercial Prabhubhai
garden Bigha*
1/2,1(b Patel
)
7 Plot
next to
Panchv Private Pravinbhai
UgatVarigruh Commercial -- P
ati Shantilal
Society
8 TPS42/ Commercial Vasudevbhai J.

Private
Ugat Varigruh FP -- F Malani
136/p
9 Private Commercial Vasudevbhai J.
Jyoti
Ugat Varigruh 800 P Malani
Marbal
10 B.No Residential Rajesh
Ugat Varigruh Private 536.2 P
240/P Scheme MagnabhaiKap
Land
(sqm) F-Fully)
and odra
217/P
11 FP-114
,Block-
197,Op
p-Sun
Shitalbhai
Light
Ugat Varigruh Private Commercial 746.4 P Jayantibhai
Flat,Ug
Mehta
atvarihr
ah
Road
12 FP-116
TP 42,
Block
199
Nareshbhai
opp 1140
Ugat Varigruh Private Commercial P Mohanbhai
Pramuk
Dhanani
h
Medica
l
13 Block-
Ugat Varigruh 1518
251,Plo
Private Commercial F Yogesh kumar
t-201
14 TPS
Palanpor Road 13/FP2 Govt. Barren Land 594.8 F SMC
61
15 TPS 32/
L.P.Savani
FP Govt. Barren Land 529.1 P SMC
School
61&62
16 L.P.Savani
Govt.
School TPS32/
Barren Land 638.3 P SMC
FP 61
17 Performing Art TPS32 Vasant

Private Commercial 524.2 P
Center FP8 Agrawal
18 Performing Art TPS32
Private Commercial 477.8 P Minesh Patel
Centre FP13
Land
(sqm) F-Fully)
19 TPS31
FP
Adajan Gam Govt. Barren land 490 P SMC
195/p&
13/p
20 Bhakti
Group
Adajan Gam (under Private Commercial Rakeshbhai
Constru -- P Dudhvala
ction)
21 TPS31
FP Rakeshbhai
Adajan Gam Private Commercial 497.4 P
84/p&1 Dudhwala
96/p
22 Open Private Commercial 1400.8 P Mukundbhai
Plot, 6
Adajan Gam opp-
velly-
belly
23 TPS31
Aquarium FP189& Govt. Barren Land 514.2 F SMC
43/p
24 TPS 10 BipinbhaiRavji
Society
Badri Naryan FP 50 bhai-Bhagwan
Common Barren Land 531.6 F
Temple Survey- park soc.
Plot
606
25 Badri Naryan TPS 10 Trust Religious 536.7 F Badri Narayan
Temple FP 50/P use Temple Trust
26 Ward Govt. Barren land 453.4 F SMC
No.13
Athwa Chaupati
CS No
648/p
27 TP 2 FP Dyalji Ashram
Majura Gate Trust Trust use 464 F
33 Mandal
28 Udhana Ward Anilkumar
Private Commercial 429 F
Darwaja No 2 CS Rungata
Land
(sqm) F-Fully)
NO
4&5
29 Udhana TP 6
Govt. Barren Land 537 F SMC
Darwaja FP- 389
30 TP7 FP Torrent 529+53 Torrent Power
Kamela Darwaja Others F
190 Power 5 Corporation
31 RDB
Group-
Open
Anjana Farm plot & Govt. Residential -- P SMC
under
Con.
32 Plot
Anjana Farm no.104, 9.29 Hanif Bhai
105 Private Commercial P
33 Plot
Md. Ismail
Anjan Farm no.106
Private Commercial -- P Bhai
to 111
34 Plot
Anjan Farm 112- Muneer Bhai
117 Private Commercial -- P
35 Plot
Anjan Farm Salimn Bhai
118/A Private Commercial -- P
36 TP 33 Religious Sunrise
Model Town Private 533 F
FP35 use Township
37 TP 33
Model Town Govt. Barren Land 440 F SMC
FP 51
38 Magob TP 53 523.2 PradhyumanVi
Private Commercial P
Land
(sqm) F-Fully)
FP 64 krambhai
Beside
CNG
Pump
39 Bharat Cancer
Hospital -- -- SMC
Govt. Commercial F
40 TP 35
Bharat Cancer
FP 593.9 Surfaroz Virani
Hospital Private Commercial P
225/2
41 Eicher
Hansaben
Showro
Patel
Saroli om
Private Commercial -- P Bharatbhai
Open
Patel
Land
Annexure- 2.2
Google map showing location of PAHs, Vulnerable Groups and

Common Property Resources in both the Corridors.
CORRIDOR-1
CORRIDOR-2
RITES-Urban Engineering Division
Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1
Census and Socio-economic Survey Questionnaire Annexure-3.1
PART-1: PROPERTY INFORMATION
Date of Survey:______________ Survey No._______________
1. Identification
1.1 City/Town
1.2 Place/Location
1.3 Address of Affected Property
1.4 Plot No. (FP no/TP no)
1.5 Chainage No
1.6 Side 1. Left 2.Right
1.7 Name of the Respondent
1.8 Relation to the owner
1.9 Year of occupation of the property
2. Details of Land
2.1 Ownership of the land Private-1; Govt.-2, Religious-3; Community-4;
Others-5
2.2 Type of land Agricultural-1; Residential-2; Commercial-3;
Industrial-4; Barren-5; Forest-6; Others-7
2.3 Present use of land Cultivation-1; Residential-2; Commercial-3;
Forestation-4; No use/Barren-5; Garden/park -6,
Parking/marginal land-7; Others-8
Since how many years________
2.4 If agricultural land Irrigated-1; Non-irrigated-2
2.5 If irrigated, then source of irrigation :
2.6 Total area of land(in Sqm)
2.7 Affected area of land (in Sqm/%)
2.8 Current Market Rate of land(per
Sqm)
2.9 Status of ownership Titleholder/Owner-1; Customary Right-2;
Encrocher-3; Squatter-4; Tenant-5; Kiosk-6
2.10 Name of Owner/Occupier:
2.11 Father’s Name :
2.12 Name of the owner, if occupier is a tenant:
2.13 Year/Month of occupying Years__________ Month___________
property
2.14 Any of the following people associated with the land
A Agricultural Labourer Yes-1 No-2
B If yes then how many Male___ Female___
C Sharecropper Yes-1 No-2
D If yes then how many Male___ Female___
2.15 Assets attached with land Tube well-1; Open well-2; Water tank-3; Water
tape-4; ; Shed-6; Boundary Wall-7; Fruit
bearing tree-8; Non fruit bearing tree-9, specify
no_____;
Other-10
3. Details of Structure
3.1 Any structure in the affected Yes -1 No-2
area
Number of structures affected (if more than one structures are affected on the same
piece of land. One structure could be residential other could be commercial)?
3.2 Total Area of Structure (in Sq.m):
3.3 Area of Affected Structure (in Sqm/%):
3.4 Distance of structure from centre line of alignment (in mtr.)__________
3.5 Type of construction of 1.Temporary (mud/brick/wood made
structure walls/thatched/tin roof),
2. Semi-Permanent (titled roof & normal
cement floor),
3. Permanent(RCC, Single/Double storey
building)
3.6 No of Floors and Rooms Floors______ Rooms_______
3.7 Use of the Structure Residential-1; Commercial-2; Mixed
(C+R)Structure-3; Public Structure-4;
Religious Structure-5; Institutional
structure-6; 7; Other Structure-8
3.8 Ownership of the Structure Legal Titleholder/Owner-1; Customary
Right-2; Leased-3; Encrocher-4;
Tenant-5; Squatter-6, Kiosk-7
3.9 Name of the Owner :
3.10 Occupancy Status of Structure Used by Owner-1; Rented-2; Leased-3
Encroched-4
3.11 Name of the tenant/lessee, if the structure is rented/leased:
3.12 No of years of occupancy:
3.13 Monthly Rent Rs............................
3.14 Utility Connection& or basic Electricity-1; Water-2; Latrin-3;
amenities Bathroom-4
3.15 If affected structure is commercial, then no of employees:
3.16 Assets in the property Tube well-1; Open well-2; Water tank-3;
Water tape-4; Tube well-5; Shed-6;
Boundary Wall-7; Fruit bearing tree-8;
Non fruit bearing tree-9, Other-10;
specify no_____
4. Vulnerability Status of Household

4.1 Is it a women headed household? Yes-1 No-2
4.2 Is/are there any family member Yes-1 No-2
physically/mentally/Visually Disabled or
of Old age?
4.3 Is it a household Below Poverty Yes-1 No-2
Line(BPL)?
4.4 If BPL, provide BPL card Number No______________________
5. Resettlement and Rehabilitation Option
5.1 Willing to shift Voluntarily-1 Non-voluntarily-2

5.2 Preference for mode of Land for land loss-1; Cash for Land loss-2;
compensation Structure for structure loss-3;
Cash for structure loss-4;
Project Assistance-5
5.3 If alternative house/shop Same settlement-1;
constructed by the project Anywhere-2
proponent, then preferred Other(specify)-3
location
5.3 Income Restoration Employment opportunity -1;
Assistance Financial Assistance/Loan -2;
Vocational training-3;
Others(specify)-4;
6. Other support/assistance from project(specify)

1. ___________________________________________
2. ___________________________________________
3. ___________________________________________
4. __________________________________________
PART-II:
SOCIO-ECONOMIC DETAILS
1. Name of the Head of the Household....................................................................
2. Household Details
Religious Group Hindu-1; Muslim-2; Christian-3; Jain-4; Others-5
1.1
1.2 Social Group SC-1; ST-2; OBC-3; General-4; Others-5
1.3 Type of Family Joint-1; Nuclear-2; Individual-3
1.4 Size of Family Small(2-4)-1; Medium(5-7)-2; Large(Above 7)-
3
1.5 No. of persons in Below Above 18 Above 55
Households 18 years years
years
1.6 Mother Tongue :
1.7 Place of nativity :
3. Family Particulars
SNo Name of Persons Relationship Sex Age Marital Education Occupation Monthly Other Income
with head of M/F/ status Income occupation
HH Transgender
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Marital Status: Married-1; Unmarried-2; Divorcee-3; Separated-4; Widow/Widower-5; Live-in-6
Educational Qualification: Illiterate-1; Primary School-2; Upper Primary School-3; High School-4; Graduate-5; Post Graduate & above-6; Technical-7; Vocational-8
Occupation: Cultivator-1; Agricultural Labourer-2; Daily Wage Earner-3; Govt. service-4; Pvt. service-5; Business-6; House wife-7; Other-7(Specify)
4. Business(Commercial) Activity Specify_____________________(name of shop/business)
4.1 Nature of Business
4.2 No. of partners

4.3 Investment in Business (Rs) Initial investment on goods & shop
4.4 Annual net income(Rs) Total income excluding expenses
4.5 Is it the primary source of income Yes-1; No-2
4.6 If no,what is the other source of Other annual income
income
4.7 Name of Employees Age Gender Monthly Members
Salary dependent
a
b
c
d
e
5. Possession of Assets (Please Record Numbers)
5.1 Television Yes-1 No-2
5.2 Tape Recorder/Radio Yes-1 No-2
5.3 Refrigerator Yes-1 No-2
5.4 Telephone/Mobile Yes-1 No-2
5.5 Washing Machine Yes-1 No-2
5.6 Cycle Yes-1 No-2
5.7 Motorcycle /Moped Yes-1 No-2
5.8 Car/any four wheeler Yes-1 No-2
5.9 Bus/Truck/Tractor Yes-1 No-2
5.10 Air conditioners Yes-1 No-2
5.11 Fans Yes-1 No-2
5.12 Any Other(specify) Yes-1 No-2
6. Live Stock Assets (Please record numbers)
S.No Classification Number
6.1 Cows
6.2 Buffaloes
6.3 Sheep
6.4 Goats
6.5 Poultry
6.6 Others
7. Participation in Economic Activities of Family Members
S.No Economic/Non-economic Activities Male Female Both
7.1 Cultivation
7.2 Allied Activities(Dairy, Poultry, Sheep
rearing etc)
7.3 Trade & Business
7.4 Agriculture Labour
7.5 Non-Agriculture labour
7.6 HH Industries
7.7 Service
7.8 Household Work
7.9 Collection of Fuel
7.10 Others(Specify)
8. Do the women have title for land and house? Yes-1 No-2
9. If yes, does the woman hold a joint ownership? If yes, she is First owner or Second owner
_____________________________________________
10. Decision Making and Participation at HH Level

S.No Subject Male Female Both
10.1 Financial matter
10.2 Education of Child
10.3 Health care of child
10.4 Purchase of assets
10.5 Day to day household activities
10.6 On social function and marriage
10.7 Women to earn for family
10.8 Land and property
10.9 Others
11. Current status employment opportunity in the area for the household members
Seasonal-1; Employed throughout the year-2; None-3
12. Quality of Life (Consumption Pattern)
Kindly indicate the consumption/expenditure on different items in last one year
S.No Particulars Monthly Expenditure Rank them from

highest to lowest
12.1 Food
12.2 Agriculture
12.3 Housing
12.4 Cooking Fuel
12.5 Clothing
12.6 Health
12.7 Education
12.8 Transport
12.9 Communication
12.10 Social function
12.11 Others(Specify)
13. Loan and Indebtedness

13.1 Have you taken any loan Yes-1; No-2
13.2 Source of loan Bank-1; Money Lender-2; NGO-3; SHG-4;
Relative/Friend-5; Others-6(Specify)
13.3 Amount of loan In Rupees
13.4 Amount outstanding (to date) In Rupees
13.5 Purpose of loan Agriculte-1; Business/Trade-2; Medical Exp-3;
Wedding/Family Function-4; Educational loan-5;
House repair/Construction-6; Paying off loan-7;
Others-8(Specify)
14. Access to Facilities
SNo Distance of following Approx. Mode of Frequency Trips made by
facilities from the location Distance in Access M/F/Both
of interview km
14.1 Primary School
14.2 Secondary /High School
14.3 College
14.4 Regular Market
14.5 Commonly visited health
service such as
hospital,PHC
14.6 Hospital
14.7 District Office
14.8 Block/Tehsil Office
Mode: Walk-1; Cycle-2; Personal Transport-3; Public Transport-4
Frequency:Daily-1; Weekly-2; Monthly-3; Very rare-4
15. Health Seeking Behaviour

15.1 Has any of your family members suffered Yes-1; No-2
from any disease in the past one year?
15.2 If yes,How many members?
15.3 If yes, please specify type of disease? Disease/ Illness
15.4 Where did you take treatment? Government Hospital-1; Pvt
Clinic/Hospital-2; Traditional
Healing-3;Quacks-4; Medical
Shop-5; No Treatment-6; Others-
7(Specify)
15.3 Distance travelled for treatment (in Km)
15.4 Have you heard about HIV/AIDS Yes-1; No-2
15.5 Awareness of prevention methods Yes-1; No-2
15.6 If yes, what is the source of information? Print media-1;Radio-2; TV-3; NGO
camp-4; Govt camp-5; Other-
6(specify)
16. Government Schemes

16.1 Has anybody from the household availed Yes-1; No-2
a benefit from a State or Central
government?
16.2 If yes,was the scheme a State govt scheme or Centrally sponsored scheme?
State Govt. Scheme-1; Centrally Sponsored Scheme-2
16.3 Name of the scheme

1. ____________________________
2. ____________________________
3. ____________________________
4. ____________________________
17. Project Related Information
17.1 Are you aware of the proposed Yes-1; No-2
metro project in Surat city?
17.2 If yes, what is the source of TV-1; News Paper-2; Govt. official-3
information? Others-4
17.3 Positive impacts perceived
1.___________________________________
2.___________________________________
3.___________________________________
4.___________________________________
17.4 Negative impacts perceived

1.___________________________________
2.___________________________________
3.___________________________________
4.___________________________________
17.5 How do you think women will
affect or benefit differently from
the project
17.6 Any further suggestions /
comments
Signature of the Respondent: _______________________ Phone No.________________
Signature of Investigator:_________________________
Signature of Supervisor:_________________________
FORMAT FOR PUBLIC CONSULTATION MEETING Annexure-3.2
Name of the Project: Surat Metro Rail Project, Phase-I

Date:
Time:
No of Participants:
Perception about the project:
1. Do you think that metro is necessary for Surat City? 1-Yes 2-No
2. What impacts, both positive and negative of the metro project do you foresee?
Positive Impacts:
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Negative Impacts:
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Location/ Issues Suggestions by Remarks

Venue Discussed Stakeholders
S.No Name Age Sex Occupation Signature Mob No
Annexure-5.2
ANNEXURE FOR ENTITLEMENT MATRIX

Sr.c.2l THE GAZETTE Ot] INDIA EXTRAORDINARY t5
(?) Every person required to make or deliver a statement under this section shall be
deemed to be legally bound to do so within the meaning ofsections 175 and 176 ofthe lndian
45 or' 1860. PenalCode.
23. On the day so fixed, or on any other day to which the enquiry has been adjourned, Enquiry and
the Collector shall proceed to enquire into the objections (ifany) which any person interested land acquisi-
has stated pursuant to a notice given under section 21, to the ,.urur"n,.nr, made under tt
[:'1,"";flr:
section 20, and into the value ofthe land at the date ofthe publication ofthe notification, and
into the respective interests ofthe persons clainring the compensation and rehabilitation and
resettlement. shall make an award under his hand of*
(a) the true area ofthe land:
(b) the compensation as determined under section 27 along with Rehabilitation

and Resettlement Award as determined under section 3l and which in his opinion
should be allowed for the land: and
(c) the apportionment ofthe said compensation among all the persons known or
believed to be interested in the land. or whom, or ofwhose claims, he has information.
wherher or not they have respectively appeared before him.
24. ( /) Norwithstanding any,thing contained in this Act. in any case of land acquisition Land
proceedings initiated under the Land Acquisition Act. 1894,- acquisition
process undcr
(a) where no award under section I I ofthe said Land Acquisition Act has been
Act No. I of
made, then, all provisions of this Act relating to the determination ofcompensation 1894 shall bc
shall apply; or decmed lo
have lapsed in
(6) where an award under said section I I has been made, (hen such proceedings ccrtain cases.
shall continue under the provisions oflhe said Land Acquisition Act, as ifthe said Act
has nol been repealed.
(2) Notwithstanding anything contained in sub-section ( /), in case of land acquisition
proceedings initiared under the Land Acquisition Act. r 894, where an award under the
said
section I I has been made five years or more prior to the commencement of this Act but the
physical possession ofthe land has not been taken or the compensation has not been paid
the said proceedings shall be deemed to have rapsed and the appropriate Government, ifit
so
chooses, shall initiate the proceedings ofsuch land acquisition afresh in accordance with
the provisions of this Act:
Provided that where an award has been made and compensation in respect ofa majority
of land holdings has not been deposiled in the account of rhe beneficiaries, then, ail
beneticiaries specified in the notification for acquisition under section 4 of the said
Land Acquisition Act, shall be entitled to compensation in accordance with the provisions of
this Act.
25. The Collector shall make an awatd within a period oftwelve monlhs fiom the dare period wirhin
of publication ofthe declaration under section l9 and ifno award is made with in that Deriod. rvhrctr an
the entire proceedings for the acquisition ofthe land shall lapse: ' award shall h€
made.
Provided that the appropriate Covemment shall have the power to extend the period of
twelve months if in its opinion, circumstances exist justifoing the same:
Provided funher that any such decision to extend the period shall be recorded in
writing and rhe same shall be notified and be uploaded on the website of the authority
concerned.
26- (,1) The Colle€tor shall adopt the following criteria in assessing and determining Der€rmrnaUon
the market value ofthe land. namely:- olmark€t
value of land
2 of I Eee. (a) the markd value, if any. specified in the lndian Stamp Act, 1899 for the by Collector
registrarion ofsare deeds or agreemenrs to selr. as the case may be. in the area. where
the land is situated: or
l6 THE CAZETTE OF INDIA EXTRAORDINARY [Panr II-
(b) the average sale price for similar type ofland situated in the nearest village or
nearest vicinity area: or
(c) consented amount ofcompensation as agreed upon under sub-section (2) of

section 2 in case of acquisition of lands for private companies or for public private
partnership pmjects,
whichever is higher:
Provided that the date for determination ofmarket value shall be the date on which the
notification has been issued under section I l.
Explqnalion l.-The average sale price referred to in clause (b) shall be determined
taking into account the sale deeds orthe agreements to sell registered for similartype ofarea
in the near village or near vicinity area during immediately preceding three years ofthe year
in which such acquisition of land is proposed lo be made.
E planalion 2.-For determining the average sale price refe fiedto in Explanqtion l,
one-halfofthe.total number ofsale deeds or the agreements to sell in which the highest sale
price has been mentioned shall be taken into account.
Explanation 3.-rvhile determining the market value under this section and the average
toin Explanation I or Explanation 2, any price paid as compensation for
sale price referred
land acquired under the provisions ofthisAct on an earlier occasion in the district shall not
be taken into consideration.
Explanat ion 4 .-Wh ile determ in ing the market value under this section and the average
sale price referred to in Explanation I or Explonation2. any price paid' which in the opinion
ofthe Collector is not indicative ofactual prevailing market value may be discounted for the
purposes of calculating market value.
(2) The market value calculated as per sub'section (/) shall be multiPlied by a factor to
be specified in the First Schedule.
(J) Where the market value under sub-section (/) or sub'section (2) cannot be
determined for the reason that-
(a) the land is situated in such area where the transactions in land are restricted
by or under any other law for the time being in force in that area; or
(b) the registered sale deeds or agreements to sell as mentioned in clause.(a) of
sub-section ( /) for similar land are not available for the immediately preceding three
- years; or
(c) the market value has not been specified under the Indian StampAct, l899by 2 of 1899'
the appropriate authority,
the State Covemment concerned shall speciry the floor price or minimum price per unit area
ofthe said land based on the Price calculated in the manner specified in sub-section (/) in
respect of similar types of land situated in the immediate adjoining areas:
Provided that in a case where the Requiring Body offers its shares to the owners ofthe
lands (whose lands have been acquired) as a part compensation, for acquisition of land, !
such shares in no case shall exceed twenty-five per cent. ofthe value so calculated under
sub-section (/) or subsection (2) or sub-section (3) as the case may be:
Provided further that the Requiring Body shall in no case compel any ovmer ofthe land
(whose land has been acquired) to take its shares, the value of \Yhich is deductible in the
value ofthe land calculated under sub-section (/):
Provided also that the Collector shall, before initiaton of any land acquisition
proceedings in any area, take all necessary steps to revise and update the market value ofthe
land on the basis ofthe prevalent market rate in that area:
' Provided atso that the appropriate Govdinment shall ensure that.the market -value
determined for acquisiiion ofany land or prop€rty ofan educational institution established
Sr.c.2l THE CAZETI'E OF INDIA EXTRAORDINARY t'7
and administered by a religious or linguistic minority shall be such as would not reslrict or
abrogate the right to establish and administer educational institutions oftheir choice.
27. The Collector having determined thc market value ofthe land to be acquired shall Delcrnrinatron
calculate the total amount of compensation to be paid to the land owner (whose land has of aNount of
been acquired) by including all assets attached to the land.
28. In determining the amount ofcompensation ro be awarded for land acquired under Parallletcrs Io
this Act. the Collector shall take into consideration- be colrsrdercd
by (lollecl()r
/ii"sl//, the market value as determined under scction 26 and the award amount in tn delenntna-
accordance with the First and Second Schedules: tron ol award
secondly, the damage sustained by the person interested, by reason of the

t taking of any standing crops and trees which may be oh the land at the time of the
Collector's taking possession thereof;
thirdly, the damage (ifany) sustained by the person interested, at the time ofthe
Collector's taking possession of the land. by reason of severing such land from his
other land:
lburthly, the damage ( if any) sustained by the person interested. at rhe tim€ of
the Collector's taking possession ofrhe land. by reason ofthe acquisition injuriously
aflecting his other property. movable or immovable. in any other manner, or hisiamings;
/lihlr; in consequence ofthe acquisition ofthe land by the Collector, the person
interested is compelled to change his residence or place ofbusiness, the reasonable
expenses (if any) incidental to such change;
.rixrrlx the damage ( if any) bona fidc resulting frorn dim inution ofthe profits of
the land between the time ofthe publication ofthe declaration under section l9 and the
tinle ofthe Collector's taking possession ofthe land: and
seventl y, any other ground which rnay be in the interesr of equity, j ustice and
beneficial to the affected families.
29. (,1) The Collector irr determining the market value ofthe building and other immovable Delerminatlon
property or assets attached to the land or building which are to be acquired, use the services
of a competent engineer or any other specialist in the relevant lield, as may be considered things
necessary by him. allached to
land or
(2) The Collector for the purpose ofdetermining the value oftrees and plants attached huilding.
to the land acquired, use the services of experienced persons in the field of agriculture,
tbrestry. honiculture, sericulture, or any other field, as may be considered necessary by him.
- (3) The Collector for the purpose ofassessing the value ofthe standing crops damaged
during-the process of land acquisition, may use the services of experienced peisons inihe
field ofagriculture as may be considered necessary by him.
. 30. (/) The Collector having determined the total compensation to be paid, shall, to
arrive at the final award, impose a'.Solatium,' amount equivalent to one hundrid per cent. of
lhe compensation amount.
Erplunqtion.-For the removal ofdoubts it is hereby declared that solatium amount
shall be in addition to the compensation payable to any person whose land has been acquired.
a
(2) The Collector shall issue individual awards detailing the paniculars ofcompensation
payable and the details ofpayment ofthe conrpensation as specified in the First Schedule.
(J) In addition ro the market value ofthe land provided under section 26, the Collector
shall, in every case. award an amount calculated at th€ rate oftwelve per cent. per annum on
such market value for the period commencing on and fiom the date ofthe pubiication ofthe
notification of the Social Impact Assessnrent study under sub-section (2) of section 4, in
respect ofsuch land, till the date ofthe award ofthe Cotrector or the date oftaking
lnssession
oflhe land, whichever is earlier.
Sec.2l THE GAZETTE OF INDIA EXTRAORDINARY 31
THE FIRSTSCHEDUI,E
[See section 30 (2)1
CouprNserrot FoR LAND owNERS
The following components shall constitute the minimum compensation package to be

given to those whose land is acquired and to tenants referred to in clause (c) of section 3 in
a proportion to be decided by the appropriate Government.
Serial Component of compensation Manner of determination Date of

No. package in respect ofland ofvalue deter-
acquired under the Act mination
of value
(l) Q) (3) (4)
l. Market value of land To be determined as

provided under section 26.
2. Factor by which the market 1.00 (One) to 2.00 (Two) based on the distance
value is to be multiplied in the ofproject from urban area, as may be notified
case ofrurai areas by the appropriate Government.
Factor by which the market I (One).

value is to be multiplied in the
case of urban areas
Value of assets attached to To be determined as provided

land or building under section 29.
5. Solatium Equivalent to one hundred

of
per cent. ofthe market value
land mentioned against serial
number I multiplied by the
factor specified against serial
number 2 for rural areas or serial
number 3 for urban areas plus
value ofassets attached to land
or building against serial
number 4 under column (2).
6. Final award in rural areas Market value of land mentioned

against serial number I multiplied
by the factor specified against
serial number 2 plus value of
assets attached to land or building
mentioned against serial number
4 under column (2) plus solatium
5 under colurnn (2).
I
7. Final award in urbdn areas Market value of land mentioned
against serial number I multiplied
by the factor specified against
serial number 3 plus value of
assets attached to land or build
38 THEGAZETTEOF INDIAEXTRAORDINARY [Penrll-
(1) Q) (3) (4)

4 under column (2) Plus solatium
rnentioned against serial number
5 under column (2).
8. Other component, if any, to be

included
Norp.-The date on which values mentioned under column (2) are determined should be
indicated under column (4) against each serial number.
I
I
Appendix 2
Src.2l THE GAZETTE OF INDIA EXTRAORDINARY 39
THESECONDSCHEDULE
[See sections 3 I (/), 38 (/) and I 05 (3)]

EleveNrs or REHABILITATIoN AND RESETTLEMENT ENTTTLEMENTS FoR ALL THE AFFECTED FAMI-
Itas (norH LAND owNERs AND THE FAMILIES wHosE LtvELIHooD IS nRIMARILY DEnENDENT oN LAND
eceurneo) IN ADDrnoN To rHosE pRovrDED tN THE FIRST ScHEDULE.
Serial Elements of Rehabilitation Ent i tIe ment/prov is i on Whether

No. and Resettlement Entitlements provided or
not (if pro-
vided. details
to be given)
(l) Q) (3) (4)
l. Provision of housing units in (l) If a house is lost in rural

case of displacement areas. a constructed house
shall be provided as per the
Indira Awas Yojana specifica-
tions. If a house is lost in urban
areas. a constructed house shall
be provided, which will be not
less than 50 sq mts in plinth area.
(2) The bdnefits listed above

shall also be extended to any
affected family which is without
homestead land and which has
been residing in the area
continuously for a period ofnot
less than three years preceding
the date of notif ication of the
aflected area and which has been
involuntarily displaced from
such area:
Provided that any such family in

urban areas which opts not to
take the house offered, shall get
a one-time financial assistance
for house construction, which
shall not be less than one lakh
fifty thousand rupees:
Provided further that if any

affected family in rural areas so
prefers, tl e equivalent cost of
the house ray be oflered in lieu
of the corstructed house:
Provided also that no family

affected by acquisition shall be
given more than one house under
the provisions of this Act.
40 TH E GAZETTE OF INDIA EXTRAORDINARY [Panr II-
(l) (2) (3) (4)
Explanation houses in
-The
urban areas may, if necessary, be
provided in multi-storied
building complexes.
Land for Land In the case ofirrigation project,

as far as possible and in lieu of
compensation to be paid for land
acquired, each affected family
owning agricultural land in the
aflected area and whose land has
been acquired or lost, or who
has. as a consequence of the
acquisition or loss of land, been
reduced to the status of a
nrarginal farmer or landless, shall
be allotted, in the name of each
person included in the records
of rights with regard to the
affected family, aminimum ofone
acre of land in the command area
ofthe project for which the land
is acquired:
Provided that in every project

those persons losing land and
belonging to the Scheduled
Castes or the Scheduled Tribes
willbe provided land equivalent
to land acquired or two and a
one-half acres, whichever is lower.
J. Offer for In case the land is acquired for

Developed urbanisation purposes, twenty
Land per cent. ofthe developed land
will be reserved and offered to
land owning project affected
families, in proportion to the area
of their land acquired and at a
price equal to the cost of
acquisition and the cost of
development:
Provided that in case the land

owning project affected tamily
wishes to avail of this offer. an
equivalent amount will be
{
deducted from the land
acquisition compensation
package payable to it.
4. Choice ofAnnuity or The appropriate Government

Employment shall ensure that the affected
families are provided with the
following options:
Src.2l THE GMETTE OF TNDIA EXTRAORDINARY 4t
(l) (2) (3) (4)
(a) where jobs are created

through the project, after
providing suitable training and
skill development in the required
field. make provision for
employment at a rate not lower
than the minimum wages
provided for in any other law for
the time being in force, to at least
one member per affected familY
in the project or arrange for ajob
in such other project as maY be
i required; or
(b) one time payment of five

lakhs rupees per affected familY;
or
(c) annuity policies that shall pay
not less than two thousand
rupees per month Per familY for
rwenty years. with appropriate
indexatiott to the Consumer Price
Index for Agricultural Labourers.
5. Subsistence grant for Each affected family which is dis-

displaced families for a Period placed from the land acquired
of one year shall be given a monthlY subsis-
tence allowance equivalent to
three thousand ruPees Per month
for a period ofone Year from the
date of award.
ln addition to this amount, the

Scheduled Castes and the
Scheduled Tribes disPlaced from
Scheduled Areas shall receive an
amount equivalent to fiftY
thousand rupees.
In cases of disPlacement from the
Scheduled Areas, as far as
possible, the affected families
shall be relocated in a similar
ecological zone, so as to Preserve
the economic oPPortunities'
language, culture and communitY
life ofthe tribal communities.
6. Transportation cost for Each affected familY which is

displaced families displaced shall get a one-time
financial assistance offiftY thou-
sand ruPees as transPortation
cost for shifting of the familY,
building materials, belongings
and cattle.
I
8
o
N
42 THE GAZETTE OF INDIA EXTRAORDINARY [Penr II-
(l) a) (3) (4)

7. Cattle shed/petty shops cost Each affected family having
cattle or having a petty shop
shall get one-time financial
assistance ofsuch amount as the
appropriate Govemment may, by
notification, specifu subject to a
minimum of twenty-five
thousand rupees for
construction of cattle shed or
pefy shop as the case may be.
8. One-time grant to artisan, Each affected family ofan artisan,

small traders and certain others small trader or self-employed
person or an affected family
which owned non-agricultural
land or commercial, industrial or
institutional structure in the
affected area, and which has
been involuntarily displaced
from the affected area due to land
acquisition, shall get one-time
financial assistance of such
amount as the appropriate
Govemment may, by notification.
specify subject to a minimum of
twenty-five thousand rupees.
9. Fishing rights In cases of irrigation or hydel
projects, the affected families
may be allowed fishing rights in
the reservoirs. in such manner
as may be prescribed by the
appropriate Govemmeni.
10. One-time Resettlement Each affected family shall be
Allowance given a one-time "Resettlement
Allowance" of fifty thousand
rupees only.
I l. Stamp duty and registration (l) The stamp duty and other
fee fees payable for registration of
the land or house allotted to the
affected families shall be borne
by the Requiring Body.
(2) The land for house allotted
to the affected farnilies shall be
free fiom all encumbrances.
(3) The land or house allofted
may be in the joint names
ofwife
and husband of the affected
family.
i
(
a
I
(
Appendix 3
Src.2l THE CAZETTE OF INDIA EXTRAORDINARY 43
THE THIRD SCHEDULE
[See sections 32,38(l)and 105(3)]

PRovrsroN or.' INFRASTRUCTURAL AMENTTTES
For resettlement of populations, the following infrastructural facilities and basic rninimum
amenities are to be provided at the cost of the Requisitioning Authority to ensure that the
resettled population in the new village or colony can secure for themselves a reasonable
standard of community life and can attempt to minimise the trauma involved in displacement.
A reasonably habitable and planned settlement would have, as a minimum, the following
facilities and resources, as appropriate:
Serial Component of infrastructure amenities provided/proposed Details of

No. to be provided by the acquirer of land infrastructure
amenities
r provided
by the acquirer of
land
(t) (2) (3)
1. Roads within the resettled villages and an all-weather road

link to the nearest pucca road, passages and easement rights
for all the resettled families be adequately arranged.
2. Proper drainage as well as sanitation plans executed before

physical resettlement.
3. One or more assured sources of safe drinking water for each

family as per the nolrns prescribed by the Government of
India.
4. Provision of drinking water for cattle.
5. Grazing land as per proportion acceptable in the State'
6. A reasonable number of Fair Price Shops.
7. Panchayat Ghars, as appropriate.
8. Village level Post Offices, as appropriate. with facilities for

opening saving accounts.
9" Appropriate seed-cum-fertilizer storage facility if needed.
10. Efforts must be made to provide basic irrigation facilities to

the agricultural land allocated to the resettled families if not
from the irrigation project, then by developing a cooperative
or under some Government scheme or special assistance'
lt. All new villages established for resettlentent ofthe displaced
persons shall be provided with suitable transport facility
which must include public transport facilities through local
bus services with the nearby growth centres/urban
localities.
12. Burial or cremation ground. depending on the caste-

communities at the site and their practices.
13. Facilities for sanitation, including individual toilet points.

44 THE GAZETTE OF INDIA EXTRAORDINARY [Penr ll-
(l) (2) (3)
14. lndividualsingleelectricconnections(orconnectionthrough
non-conventional sources ofenergy like solar energy), for
each household and for public lighting.
15. Anganwadi's providing child and mother supplemental

nutritional services.
16. School as per the provisions ofthe Right of Children to Free

and Compulsory EducationAct,2009 (35 of2009);
17. Sub-health centre within two kilometres range.
18. Primary Health Centre as prescribed by the Government of

India.
19. Playground for children.
20. One community centre for every hundred families.
21. Places of worship and chowpal/tree platform for every fifty

families for community assembly, ofnumbers and dimensions
consonant with the affected area.
22. Separate land must be earmarked for traditional tribal

institutions.
23. The forest dweller families must be provided, where possible,
with their forest rights on non-timber forest produce and
common property resources, if available close to the new
place of settlement and. in case any such family can continue
their access or entry to such forest or common property in
the area close to the place of eviction, they must continue to
enjoy their earlier rights to the aforesaid sources of
livelihood.
24. Appropriate security arrangements must be provided for

the settlement, if needed.
25. Veterinary service centre as per norms.
Nore.- Details of each component of infrastructural amenities mentioned under column (2)
against serial numbers I to 25 should be indicated by the acquirer of land under
column (3).
Annexure 4:
Nominal Rental Charges: (advance rent of at least 5 years to be charged to the non-
titleholder and to be executed through formal rent agreement)
a) 0 sq.mts - 25 sq.mts – Rs.500/month

b) 26 sq.mts - 50 sq.mts – Rs.1000/month
c) 51 sq.mts - 75 sq.mts – Rs.1500/month
d) 76 sq.mts – 100 sq.mts – Rs.2000/month
e) 101 sq.mts – 125 sq.mts – Rs.2500/month
Annexure 5:
Methods of determining Loss of Business Allowance
Clause 28. Fifth point as reproduced below:

“fifthly, in consequence of the acquisition of the land by the Collector, the person interested
is compelled to change his residence or place of business, the reasonable expenses (if any)
incidental to such change”
“sixthly, the damage (if any) bona fide resulting from dimuinution of the profits of the land
between the time of the publication of the declaration under section 19 and the time of the
Collector’s taking possession of the land ”
1) Loss of Business Allowance for fully affected properties:

a) Based on SGST paid
-Average payment of SGST upto Rs.5000 pm – Allowance Rs. 8500/month
-Average payment of SGST between Rs.5001 to Rs.15000 pm – Allowance Rs.17000/month
-Average payment of SGST above Rs.15001 pm – Allowance Rs. 22500/month
-If without SGST documentation – Allowance Rs. 6000/month
2) Loss of Business Allowance for partially affected properties:

a) Based on SGST paid
-Average payment of SGST upto Rs.5000 pm – Allowance Rs. 4000/month
-Average payment of SGST between Rs.5001 to Rs.15000 pm – Allowance Rs.8500/month
-Average payment of SGST above Rs.15001 pm – Allowance Rs. 11000/month
-If without SGST documentation – Allowance Rs. 3000/month
Annexure 6:
Rationale for paying rental and loss of business allowance:
As per RFCTLARR Act 2013 and numerous Government of Gujarat amendments / GR’s,
compensation to be given to titleholders and non-titleholders in various scenarios of
permanent acquisition is outlined in R&R policy and entitlement matrix. However, from
practical experiences during implementation of Ahmedabad Metro Phase I, it has been seen
that a transitional category of sorts gets generated.
Land for Land compensation option is also offered to the PAFs of GMRCL where in the PAF
can choose land at an alternate location. The PAF can also choose structure for structure
option where in the PAF is allotted an alternate house/shop. By experience, these procedures
are lengthy. In many cases, the land of PAF is required on urgent basis for construction
however; the alternate house/shop/land parcel cannot be allotted to the PAF immediately due
to numerous obstacles. In few of such case, GMRCL is required to shift the PAF at an
intermediate temporary rental arrangement until the final house/shop/land parcel can be
allotted so that construction can proceed. In such cases, the expense of rent arises which
needs to be borne by GMRCL.
The process of calculating rent for residential / commercial PAF can be same. However, in
case of Commercial PAFs, the temporary shifting directly affects their livelihood as their source
of income gets disrupted. Thus until they are handed over their permanent premises of
compensation, loss of business needs to be paid. Presently, there is no provision of loss of
business in the old entitlement matrix or R&R policy.
Appendix 7
Appendix 8
Appendix 9
Social Impact Assessment for proposed Ahmedabad Metro Rail Project (Phase-I)
Table 6.1
Entitlement Matrix
S.No Type of Loss Unit of R&R Entitlement Framework
Entitlement
1 Loss of Titleholder family a) Land will be acquired on payment of
land(agricultural/ compensation as per RTFCTLARR Act
homestead/ 2013.
commercial or (i) Market value as per the Indian Stamp
otherwise Act,1899 for the registration of sale
deed or agreement to sell, in the area
where land is situated; or
Average sale price of similar type of
land situated in the nearest vicinity
area, ascertained from the highest
50% of sale deeds of the proceeding 3
years; or
Consented amount paid for PPPs or
private companies.
(ii) Plus 100% solatium and 12% interest
from the date of notification to award.
(iii) The multiplier factor will be applied as
per the Act.
b) Where jobs are created through the

project,after providing suitable training
and skills development in the required
field,make provision of employment at a
rate not lower than minimum wages; or
Onetime payment of Rs.5, 00,000/- per
affected household or annuity policy that
shall pay Rs.2000/- per month for 20
years with appropriate indexation to
Consumer Price Index for Agricultural
Labourers (CPIAL).
c) One time subsistence allowance of

Rs.36,000/- per affected family who
require to relocate due to project.
d) Shifting assistance of Rs.50,000/- per

affected family who requires to relocate
due to the project.
e) One time Resettlement Allowance of

Rs.50,000/- for affected family.
2 Loss of Residential Titleholder family In addition to Compensation for land
Structure and Assistances listed above under
S.No.1
a) Cash compensation at scheduled rates

for structure without depreciation with
100% solatium.
b) Right to salvage affected materials.
Resettlement Policy, Framework and Entitlement Matrix 50

c) One time assistance of Rs.25,000 to all

those who lose a cattle shed.
d) An alternative house as per Indira Awas

Yojana(IAY) specifications in rural areas
and constructed house/flat of minimum
50 sq.m in urban areas or cash in lieu of
house if opted,for those who do not have
any homestead land.
The cash in lieu of house will be

Rs.70,000/-(in line with IAY standards) in
rural areas and 1,50,000/- in case of
urban areas.
Note: Stamp duty and registration

charges will be born in case of new
houses or sites.
3 Loss of Titleholder family In addition to Compensation for land

Commercial and Assistances listed above under
Structure S.No.1
a) Cash compensation at scheduled rates

for structure without depreciation with
100% solatium.
b) Right to salvage affected materials.
c) One time assistance of Rs.25,000 for

loss of trade/self employment for the
business owner.
4 Tenants Tenant/lease Residential:
(residential/comme holder(Non-
rcial) Titleholder) a) Rental allowance at Rs.3,000/- per
month in rural areas and Rs.4,000/- per
month in urban areas for six months.
b) One time financial assistance of

Rs.50,000 for shifting.
Commercial:
a) Rental allowance at Rs.4,000/- per

month in rural areas and Rs.6,000/- per
month in urban areas for six months.
b) One time shifting assistance of

Rs.50,000.
c) Commercial tenant will receive one time

financial assistance of Rs.25,000 (fixed)

for loss of trade/self employment.

5 Residential:
Squatters(homeste Family(Non-
ad purpose) Titleholder) a) Valuation of the structure
b) Right to salvage the affected materials.
c) One time subsistence allowance

of Rs.3,000 per month for one year
from the date of award.
d) One time shifting assistance of

Rs.50,000.
e) PAPs losing residential units shall be

offered tenements of 36.5sq.m at
residential buildings by AMC.
Squatters(commer Family(Non- Commercial:

cial purpose) Titleholder)
a) Valuation of the structure
b) Right to salvage the affected materials.
c) Commercial squatter will receive one

time financial assistance of Rs.25,000
(fixed) for loss of trade/self employment.
f) One time shifting assistance of
Rs.50,000.
g) PAPs losing commercial units will be

rehabilitated by MEGA.
6 Mobile and Vendor(Non- Ambulatory vendors licensed for fixed

ambulatory Titleholder) locations will be considered as kiosks and
vendors each affected vendor will get
a) One time subsistence allowance

of Rs.3,000 per month for six months
7 Loss of Workers/employe b) One time subsistence allowance

Employment es of Rs.3,000 per month for one year
8 Vulnerable family Family One adult member of the affected family

whose livelihood is affected will be entitled
for skill development.
Training for skill development.

This assistance includes cost of training
and financial assistance for
travel/conveyance and food.

9 Common Community a) Community properties will be replaced

infrastructure and in consultation with the community.
common
Property b) Civic infrastructure would be replaced
Resources in consultation with the affected
community and the District/Urban/Rural
administration
10 Any Unforeseen Affected Any unforeseen impact would be

Impact community / mitigated/enhanced as per the
persons RTFCTLARR Act 2013.

Annexure 9.1
Terms of Reference
For Sr. Social Development Officer
Background
The main objective of the Social Management Unit (SMU) in IA is to undertake resettlement and
rehabilitation issues during project planning and implementation of Surat metro rail so as to
mainstream attention to social issues that may arise during implementation. The Sr.Social
Development Officer shall play a key role in taking forward the land acquisition, compensation
and R&R issues, during the course of Phase-I metro.
Job Description
 Manage day to day implementation of land acquisition and R&R activities and report the
same to head of ESMU.
 Monitor land acquisition and progress of R&R implementation;
 Supervise and monitor the activities of RAP implementation;
 Develop communication strategy for disclosure of RAP;
 Liaison with district administration for government’s income generation and development
programmes applicable for PAPs;
 Monitor physical and financial progress on land acquisition and R&R activities;
 Organize monthly meetings with support staff to review the progress on R&R
implementation;
 Liaison and coordination with different departments of IA, Government, NGOs, PAPs &
other stakeholders;
 Prepare monthly progress report and submit to head of ESMU.
Qualification and Experience
 Advanced degree (Master’s) in relevant social sciences preferably Social Work or

Sociology and at least 12 years of relevant work experience out of which 10 years in
preparation of social impact assessment, planning/implementation of resettlement and
rehabilitation activities.
 Substantial work experience in addressing issues covered by compensation,
resettlement and rehabilitation in complex and difficult settings, across different sectors.
 Demonstrated capacity to translate analytical work related to resettlement and
rehabilitation issues into advice and operational, actionable, recommendations.
 Passionate commitment to social development and safeguards; Deep understanding of
the relationship between social development, and those affected by involuntary
resettlement.
 In-depth knowledge and professional experience with the social issues (i.e., land
acquisition, rehabilitation and resettlement) faced by urban region of Gujarat state would
be a plus.
Annexure 9.2
DRAFT TERMS OF REFERENCE FORM FOR

NON-GOVERNMENTAL ORGANISATION (NGO)
BACKGROUND
Government of Gujarat will set up a Special Purpose Vehicle SPV) for

implementation of proposed metro rail project in Surat. GoG desires to build the
Metro Rail System by adopting adequate environmental standards to provide for
the protection of the people and the environment. Under Phase I, the length of the
alignment considered is 40.35 Km and there would be 38 stations. Total 38 stations
are proposed consisting of elevated and underground stations. First corridor is
proposed from Sarthana to Dream city Line. The length of this corridor will be 21.61
km of which 6.47 km would be underground and the rest 15.14 km will be elevated.
Second corridor is from Bhesan to Saroli. The length of this corridor will be 18.74
km, would be completely elevated.
In this background RITES Ltd (A Govt.of India Enterprise) carried out Social Impact
Assessment (SIA) study of proposed metro rail corridors and prepared SIA includes
Resettlement Action Plan (RAP).Broadly stated, mitigation of losses and restoration
of socio-economic status of the affected persons are the prime objective of the
RAP. The estimated number of affected families is 625 consisting 3308 persons.
The project intends to hire an experienced local non-governmental organization

(NGO) to assist in implementation of RAP for project affected families.
SCOPE OF WORK
The NGO will work as a link between the project represented by the IA and the
affected community. The NGO will be responsible for assisting the PAPs during
resettlement process and shall ensure that all the provisions of the resettlement
policy and the RAP with regard to the well being of PAPs are implemented.
The major tasks to be performed by the NGO are enumerated below: -
 Assist IA in conducting public consultation, survey, issue of identity cards,

 Organize meeting with PAPs assist them during relocation;
 Explain the entitlements and R&R policy provisions;
 Acting as catalysts between PAPs and project authorities;
 Educate PAPs on their right to entitlements and obligations under the R&R
policy;
 Serve as initial step to redress grievances;
 Assist the PAPs in redressing grievances with Project Authorities;
 Verify that all PAPs are given their full entitlements as due to them under the
R&R policy; and
 Provide support for post resettlement activities such as registration of
Cooperative Societies and training related to maintain the building etc.
 Report to Sr.SDO-SMU
 Prepare monthly progress reports and submit to Sr.SDO-SMU
Specifically, the selected NGO will carry out its work in the following areas:
INFORMATION CAMPAIGN
The NGO will design, plan and implement an information campaign in the affected
areas primarily to inform the PAPs about the entitlement policy and how to avail
their respective entitlements. The campaign would include measures such as
distribution of information booklets, leaflets, notices and other materials among
the PAPs, community meetings, public announcements, and any other measures
necessary to provide information to all the PAPs.
The NGO will undertake a public information campaign at the project areas to
inform the affected persons of:
 The need for Land Acquisition (LA);
 The likely consequences of the project on the communities;
 The R&R policy and entititlements;
 Assist PAPs in getting the compensation for their land and properties acquired
for the project.
 Ensure proper utilization of by the PAPs of various grants available under the
R&R package. The NGO will be responsible for advising the PAPs on how best
use any cash that may be provided under the RAP.
IDENTIFICATION OF APS AND ISSUANCE OF ID CARDS
The NGO will identify and verify PAPs, on the basis of the census survey carried out
and will facilitate the distribution of ID cards. This work will include identification of
PAPs based on a census survey, preparation of ID cards, taking photograph of APs in
the field, issuance of ID cards to APs and updating of ID cads, if required. An identify
card should include a photograph of the AP, the extent of loss suffered due to the
project, and the choice AP with regard to the mode of compensation and assistance
(if applies, as per the RAP).
The NGO shall prepare a list of PAP, enlisting the losses and the entitlements as per
the RAP, after verification. During the identification and verification of the eligible
PAPs, NGO shall ensure that each of the PAPs are contacted and consulted either in
groups or individually. The NGO shall specially ensure consultation with the women
from the affected households especially female-headed households.
CREATION/ COMPUTERIZATION OF DATABASE AND AP FILES
A database containing the data on land, structure, trees and other properties lost
by the PAPs have to be computerized to prepare PAPs files and entitlements cards
(EC). The database will contain information from lands records and census data.
The PAPs and EC files will be used for making payments of entitlements to the PAPs
and monitoring the progress of resettlement work.
ASSISTANCE FOR PAPS TO RELOCATE AND RESETTLE
The implementing NGO will assist the APs in pre and post relocation period and
help in finding for resettlement. Also, where needed, the staff will help APs to
obtain their compensation money and resettlement benefits from the project.
PARTICIPATION IN GRIEVANCE REDRESS
The NGO will act as an in-built grievance redress body and shall assist in finding
solutions to any dispute over resettlements benefits through the Grievance Redress
Committee (GRC). The PAPs can call upon the support of NGOs to assist them in
presenting their grievances or queries to the GRC.
Selection Criteria, Staffing, Implementation Plan
The NGO to be selected for the tasks must have proven experience in resettlement
planning and implementation. Specifically, key quality criteria include: -
 Experience in direct implementation of programs in local, similar and/ or

neighboring districts;
 Availability of trained staff capable of including APs into their programs
 Competence, transparency and accountability based on neutral evaluations,

internal reports and audited accounts;
 Integrity to represent vulnerable groups against abuses; experience in

representing vulnerable groups, demonstrable mandate to represent-local
groups;
 Demonstrated experience in computerizing resettlement-related database;
 Experience in resettlement survey, planning, monitoring and evaluation;

The NGO chosen will have to agree to the terms and conditions under the RAP. The
following staffing provision may be necessary for smooth and effective
implementation of the RAP within the time frame.
1. Team Leader (1)
2. Field Coordinator (1);
3. Resettlement Implementation Worker (5)
Interested NGOs should submit proposal for the work with a brief statement of the
approach, methodology, and field plan to carry out the tasks. The proposal should
include:-
 Relevant information concerning previous experience on resettlement

implementation and preparation of reports.
 The proposal should also include samples of ID cards, information brochures,

PAP files etc. to be used during the implementation phase.
 The field plan must address training and mobilization of resettlement workers.
Full curriculum vitaes (2-3 pages) of key personnel (for e.g. the Team Leader, Field
Co-coordinator) must be submitted along with the proposal. The Team Leader must
have master degree in social sciences (preferably social work, sociology) with
experience in implementation of resettlement action plan. The field coordinator
must have prior experience in resettlement operation and management.
The NGO must be en established organization registered under the Society

Registration Act, 1860.
BUDGET AND LOGISTICS
Three copies of the proposal-both technical and financial-should be submitted. The

budget should include all expenses such as staff salary, training, computer/
database, transport, field and any other logistics necessary for resettlement
implementation. Additional expense claims whatsoever outside the budget will not
be entertained.
*****
Annexure 12.1
Monitoring of RAP Implementation
Report for the month of ……………………….
Part-I: Quantitative monitoring format

Target Achievement
Activity Indicator This This
Cumulative Cumulative
Month Month
Number of IA staff on the
project by job function
Staffing
Number of other line agency
officials available for tasks
No. of project affected
households
No. of project affected
people(male & female)
Verification of No. of people(male & female)
impact loss residence
No. of people(male & female)
loss livelihood
displace
No. of people provided with ID
Card
No. of resettlement sites
developed
No. of people received
compensation before starting
construction activities
Resettlement
Area of private land acquired
Area of Govt. land acquired
No. of people resettled
No. of religious properties
relocated
No. of community properties
relocated
1
Target Achievement
Month Month
No. of Govt. properties
relocated
No. of training agencies
identified
undergone skill development
Rehabilitation
training
No. of people restarted their
income restoration activities
No. of new enterprises started
No. of grievance redress
committee formed
No. of grievance redress
Grievance
committee meetings
Redressal
conducted
No. of grievances received
No. of grievances addressed
No. of public consultations
Frequency of consultation
No. of participants(male &
female) in the consultation
meetings
Public Whether the entitlement
consultation/ matrix has been translated in
Disclosure of a understandable local
information language.
No. of translated copies
distributed to relevant
stakeholders including Aps
No. of locations where the list
of entitled persons displayed
No. of staff meetings
Review and conducted at Project
Monitoring Management level
Date of appointment of
2
Target Achievement
Month Month
Independent Evaluation
Agency (IEA)
Frequency of submitting
progress reports
No. of HIV/AIDS awareness
programs conducted
Awareness
No. of hotspots identified
programs
No. of road safety awareness
programs conducted.
Fund
Funds utilized
utilization
Part-II- Qualitative Monitoring format
1. Composition/type of participants and specific issues raised by the participants

especially the vulnerable groups.
2. Specific issues raised by the participants especially women.
3. Actions/follow-up taken to address the issues raised in the public consultation

meetings.
4. Process adopted for the relocation of PAHs, religious and community structures. The
process adopted for relocation of squatters and other vulnerable groups may be
specified.
5. Process of distribution and allotment of compensation and other R&R assistances.
6. When the compensation/assistance has been paid, and the utility of compensation
amount and other R&R assistances.
7. Type of grievances, its reasons and measures taken to address this.
8. Brief description of income generation activities undertaken by the PAPs.
9. Major issues faced during RAP implementation and actions taken to resolve it.
10. Major lessons learned and documented.
Signature
Name and Designation of the Reporting officer
Place:
Date:
3
Annexure 12.2
Terms of Reference for Independent Evaluation Agency
1. Project Description
This project is being implemented by IA with financial support of AFD. The project gives
utmost importance to the Rehabilitation and Resettlement of project affected families.
Accordingly, a Resettlement Action Plan has been developed for implementation.
The project includes a provision for monitoring and evaluation of the implementation of
the Resettlement Action Plan (RAP) by an external monitor. Therefore, the EA, which is
the Executing Agency (EA) for this project, requires services of a reputed Social Sector
specialist individual /firm for monitoring and evaluation of RAP implementation referred
to as the “Independent Evaluation Agency”(IEA).
2. Scope of Work of IEA- Generic
• To review and verify the progress in resettlement implementation as outlined in
the RAP
• To monitor the effectiveness and efficiency of Social Management Unit (SMU)
and the concerned agency in RAP implementation.
• To assess whether resettlement objectives, particularly livelihoods and living
standards of the affected persons have been restored or enhanced
• To assess the efforts of SMU and concerned agency in implementation of the
‘Community Participation strategy’ with particular attention on participation of
vulnerable groups namely (i) those who are below poverty line (BPL), (ii) those
who belong to Scheduled Castes (SC) and Scheduled Tribes (ST), (iii) Women
headed families, (iv) elderly and (v) disabled persons.
• To assess resettlement efficiency, effectiveness, impact and sustainability,
drawing both on policies and practices and to suggest any corrective measures,
if necessary.
3. Scope of work- Specific
The independent evaluation agency (IEA) will be involved in ongoing monitoring of
the resettlement efforts by the EA. The major tasks expected from the external
monitor are:
• Review pre-displaced baseline data on income and expenditure, occupational
and livelihood patterns, arrangements for use of common property, social
organization, community organizations and cultural parameters.
• To review and verify the progress in land acquisition/resettlement implementation
of subproject on a sample basis and prepare reports for the EA.
• To evaluate and assess the livelihood opportunities and income as well as quality
of life of affected persons of project induced changes.
• To evaluate and assess the adequacy and effectiveness of consultative process
with affected persons, particularly those vulnerable, including the adequacy and
effectiveness of grievance procedures and legal redress available to the affected
parties and dissemination of information about these.
• Identify an appropriate set of indicators for gathering and analyzing information
on resettlement impacts; the indicators shall include but not limited to issues like
restoration of income and living standards and level of satisfaction by the APs in
post-resettlement period.
• Review results of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement objectives have been generally
met. Involve the APs, host population, and community groups in assessing the
impact of resettlement for monitoring and evaluation purposes.
• Conduct both individual and community level impact analysis through the use of
formal and informal surveys, key informant interviews, focus group discussions,
community public meetings, and in-depth case studies of APs and host
population from various social classes to assess the impact of resettlement.
• Identify the strengths and weaknesses of basic resettlement objectives and
approaches, implementation strategies, including institutional issues, and
provides suggestions for improvements in future resettlement policy making and
planning
4. Time frame and Reporting
The independent monitoring agency will be responsible for independent evaluation of the
RAP implementation. The work is scheduled to start in and continue till the end of the
project. The duration of RAP implementation is as per the given RAP time schedule. The
monitoring and evaluation report should be submitted to EA .
5. Qualifications
The monitoring and evaluation agency will have significant experience in resettlement
policy analysis and RAP implementation. Further, work experience and familiarity with all
aspects of resettlement operations would be desirable.
Interested agencies should submit proposal for the work with a brief statement of the
approach, methodology, staff strength, and relevant information concerning previous
experience on monitoring and evaluation of resettlement and rehabilitation
implementation and preparation of reports.
6. Budget and Logistics
Copies of the proposal- both Technical and Financial- should be submitted and the
budget should include all cost and any other logistics details necessary for resettlement
monitoring. Additional expense claims whatsoever outside the budget will not be
entertained.

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Gujarat Metro Rail Corporation (GMRC) Limited

(SPV of Government of India and Government of Gujarat)

Resettlement action Plan for

RESETTLEMENT ACTION PLAN FOR SURAT METRO RAIL

Rev. Date Description Originated Assisted

Gujarat Metro Rail Corporation (GMRC) Limited

Doc. No.: GMRC/EIA&SIA/SURAT/PH-1/2019 File: RITES/UE/Surat Metro/RT610-00042/2019

2.8 Impact on Vulnerable Group ............................................................................................ 43

9.8 Implementation Support Consultant(R&R) ..................................................................... 166

Annexure 12.2: Terms of Reference for independent evaluation policy...................................... 182

LIST OF TABLES AND FIGURES

Table 11:1 RAP Implementation Schedule ..................................................................................... 175

Figure 1:1 Surat Metro Network (Phase1) Map .............................................................................. xviii

M&E Monitoring and Evaluation

Cost of development of infrastructure and amenities at the resettlement

compensation shall be decided by the Collector.

Introduction and Project Description

In accordance to the requirement of a ‘Category A’ project, a Social Impact Assessment (SIA)

Scope of Land Acquisition and Resettlement

Consultation, participation and Information Disclosure

Public consultations were organized at 12 project affected areas during August-September

Eligibility and Entitlement Matrix

Grievance Redress Mechanism

GMRC (Gujarat Metro Rail Corporation) is overall responsible for implementation of

Relocation, Resettlement Site and Income Restoration

Restoration of pre-project levels of income is an important part of rehabilitating in affected

GMRC (Gujarat Metro Rail Corporation) is overall responsible for implementation of

Figure 0:1 Surat Metro Network (Phase1) Map

Monitoring and Evaluation

Implementation of resettlement action plan will be monitored by internally and evaluated by

As per provisional reports of Census of India, population of Surat in 2011 was

1.3 Project Description

Sarthana – Dream city Bhesan- SaroliCorridor

 Elevated 15.14 km 18.74 km

 Underground 6 (Chowk Bazar, Makati Nil

 Elevated 14 (Dream City, Convention 18 (Bhesan, Botanical

VIP Road, AlthanGaan, L P Savani School,

4. Track Gauge 1435 mm for both the corridors

5. Station Dwell Time 30 Seconds

6. Train Composition 3 Car train

7. Average Speed 33 Kmph

8. Max design & 90 kmph, 80 kmph

10. Rolling Stock

 Coach 3.9 m x2.9 m

13. Fare Collection Automatic Fare Collection System with combination of

14. Construction Elevated Viaduct carried over pre-stressed concrete box

Source: DPR, June 2018

1.4 Land Acquisition and Involuntary Resettlement

Compensation for land acquisition, resettlement and rehabilitation shall be

1.5 Minimising Resettlement

1.7 Screening and Categorization

1.8 Alternative Analysis

 Delineation of Study Area,

Figure 1:3 Prospective Future Metro and BRT Corridor (2046)

Source: Alternative Analysis Report, CEPT University, Ahmedabad

1.8.3 Corridor Characteristics

The section from Sarthana to Kamrej is currently developing; Kamrej is already

RTC 2: Bhesan to Umbhel (28 km)

Udhna toKamelaDarwaja is a high employment zone because of location of textile

RTC 3: Majura Gate to Karmala (15 km)

A. Dream city to 8 Residential Existingis18-24 and

D. Sarthana to 4000 11000 Under Existing Sarthana to 0% 2% 16.97 18.37 8%