CAN DO OBJECTIVES

Talk about moral dilemmas

Describe problems with goods
and

UNIT
services
• Returngoods and make complaints
Write an apology email

We CCC"See Qn
/rp
cm see pcs on
a car. o vs ETTING STARTED
Describe what is happening in the picture.
What do you think happens next? Think of three ideas.
In pairs, ask and answer the questions. Say why.
I If you were looking from a window and you saw this happening,
would you call the police?
2 Would your answer be the same if
e you were abroad • you knew the man
• it was your car • you were in the street
(not looking out the window)

05

o wou no