Professional Documents
Culture Documents
MANAGEMENT
THE
ACCOUNTANT
ISSN 0972-3528 August 2016 VOL 51 NO. 8 Pages - 124 100
CAPACITY
BUILDING FOR
SUSTAINABILITY
THE INSTITUTE OF COST ACCOUNTANTS OF INDIA
(Statutory body under an Act of Parliament) www.icmai.in 1
www.icmai.in August 2016 l The Management Accountant 1
2 The Management Accountant l 2
August 2016 www.icmai.in
The Institute of Cost
Accountants of India
PRESIDENT THE INSTITUTE OF COST ACCOUNTANTS OF INDIA
CMA Manas Kumar Thakur
(erstwhile The Institute of Cost and Works Accountants
president@icmai.in
VICE PRESIDENT
of India) was first established in 1944 as a registered
CMA Sanjay Gupta company under the Companies Act with the objects of
vicepresident@icmai.in promoting, regulating and developing the profession of
COUNCIL MEMBERS Cost Accountancy.
CMA Amit Anand Apte, CMA Ashok Bhagawandas Nawal, On 28 May 1959, the Institute was established by a
CMA Avijit Goswami, CMA Balwinder Singh,
special Act of Parliament, namely, the Cost and Works
CMA Biswarup Basu, C MA H. Padmanabhan,
CMA Dr. I. Ashok, C
MA Niranjan Mishra,
Accountants Act 1959 as a statutory professional body for
CMA Papa Rao Sunkara, CMA P. Raju Iyer, the regulation of the profession of cost and management
CMA Dr. P V S Jagan Mohan Rao, accountancy.
CMA P. V. Bhattad, CMA Vijender Sharma It has since been continuously contributing to the
Shri Ajai Das Mehrotra, Shri K.V.R. Murthy,
growth of the industrial and economic climate of the
Shri Surender Kumar, Shri Sushil Behl,
country.
Secretary The Institute of Cost Accountants of India is the only
CMA Kaushik Banerjee, secy@icmai.in recognised statutory professional organisation and
Sr. Director (Finance, Admin. & HR) licensing body in India specialising exclusively in Cost
CMA Arnab Chakraborty, finance.arnab@icmai.in
and Management Accountancy.
Sr. Director (CAT, Training & Placement)
CMA L Gurumurthy, cat.gurumurthy@icmai.in
Sr. Director (Technical)
CMA J K Budhiraja, technical.budhiraja@icmai.in
Director (Examinations) MISSION STATEMENT
CMA Amitava Das, exam.amitava@icmai.in
Director (PD) The CMA
CMA S C Gupta, pd.director.@icmai.in Professionals would
Director (Research & Journal) & Editor
ethically drive enterprises globally
CMA Dr. Debaprosanna Nandy, rnj.dpnandy@icmai.in
Director (Membership)
by creating value to stakeholders
CMA A S Bagchi, membership.bagchi@icmai.in in the socio-economic context through
Director (Discipline) & Jt. Director competencies drawn from the integration of
CMA Rajendra Bose, discipline.director@icmai.in strategy, management and accounting.
Additional Director (IT)
Smt. Anita Singh, it.anita@icmai.in
Joint Director (Tax Research)
VISION STATEMENT
CMA Chiranjib Das, taxresearch@icmai.in
Joint Secretary & In-Charge (CPD)
The Institute of Cost Accountants of India
CMA Nisha Dewan, jsecy.nisha@icmai.in
Joint Director (Infrastructure) would be the preferred source of
CMA Kushal Sengupta, finance.kushal@icmai.in resources and professionals for the
Joint Director (President’s & Vice President’s office) financial leadership of
CMA Tarun Kumar, presidentoffice.tarun@icmai.in
Joint Director (Studies & Academics)
enterprises globally.
CMA Sucharita Chakraborty, studies.sucharita@icmai.in
Deputy Director (Advanced Studies)
CMA M.P.S Arun Kumar, advstudies.arun@icmai.in
Editorial Office
CMA Bhawan, 4th Floor, 84, Harish Mukherjee Road, Kolkata-700 025
IDEALS THE INSTITUTE STANDS FOR
Tel: +91 33 2454-0086/0087/0184 , Fax: +91 33 2454-0063 • to develop the Cost and Management Accountancy profession
Headquarters
CMA Bhawan, 12, Sudder Street, Kolkata 700016 • to develop the body of members and properly equip them for
Tel: +91 33 2252-1031/34/35 , Fax: +91 33 2252-7993/1026 functions
Delhi Office
CMA Bhawan, 3, Institutional Area, Lodi Road, New Delhi-110003 • to ensure sound professional ethics
Tel: +91 11 24622156, 24618645 ,Fax: +91 11 4358-3642
• to keep abreast of new developments
WEBSITE
www.icmai.in Behind every successful business decision,
there is always a CMA
INSIDE
COVER STORY
Skill Development for capacity building -
Telecom Industry 30
August 2016 VOL 51 NO. 8 100
Strengthening Accounting in Primary Agricultural
Cooperative Societies 37
Capacity Development in Education Sector -
An Overview of Meritocratic Countries 41
Study on Sustained Competitive Advantage of P & G 48
ECONOMY
BANKING
Disruptive Innovation
Indian Banking Industry 63
DISCLAIMER
Gold Policy and GMS: Indian Perspective 80
Reporting of Frauds 71
TQM
CASE STUDY
Editorial 8
President's Communiqué 10
ICAI-CMA Snapshots 18
CMA Manas Kumar Thakur has been unanimously elected as the President of
the Institute of Cost Accountants of India for the year 2016-2017.
Apart from a Fellow Member of the Institute, CMA Thakur also holds B.Sc. and
B.Com degree. Since childhood days his mind was application oriented, thus, he
found keen interest both in mathematics as well as in playing football. He has
represented his District and State in his short span of football career.
An academician with more than 25 years of teaching experience he has authored
several books on Valuation Management, Operations Management, Cost Audit,
Laws & Audit, Cost & Management etc. He has published several articles in
different reputed journals and offered his professional acumen in different
professional institutes including Government organizations.
He takes keen interest in delving into corporate and professional issues. He is
closely associated with various fields of financial and education sector and is an
experienced mentor and counsellor to young professionals and students. CMA
Manas Kumar Thakur is holding Certificate of Practice since 1993 and carries
with himself a rich experience of 23 years of practice. Before joining in practice
he was in service in various reputed organisations like Brooke Bond India Ltd.,
Lipi Scan Pvt. Ltd. etc.
Recently he has been awarded with "Bharat Nirman Award" by a reputed Delhi
based NGO.
CMA Manas Kumar Thakur was a Regional Council Member during 2004-2011
and became the Chairman of EIRC in 2009-2010. He was elected to the Central
Council of the Institute from Eastern Region for the periods 2011-2015 and 2015-
2019. He has served as the Vice President of the Institute of Cost Accountants of
India for the year 2015-2016.
He is the member of different Chambers of Commerce like ASSOCHAM, CII,
Bharat Chamber of Commerce, Indian Chamber of Commerce and also an
Advisory member of CDR of SBI. He is also the Partner of Thakur & Co. (Cost
Accountants).
CMA Sanjay Gupta has been elected as Vice-President of the Institute of Cost
Accountants of India for the year 2016-17. CMA Sanjay Gupta is a Fellow
Member of the Institute of Cost Accountants of India.
A combination of youth, dynamism, experience, Leadership Skills and excellence
with more than 17 years of impeccable professional standing and proven track
record, CMA Sanjay Gupta has been elected to the Central Council for two
consecutive terms (2011-15, 2015-19). He was the Chairman of NIRC of the
Institute in 2009-10. He has been the Chairman of WTO and International
Affairs Committee of Institute since 2011. He has also effectively contributed to
the cause of the profession as a member of the Risk Management and Corporate
Governance Committee, Finance Committee, Infrastructure & Information
Technology Committee, Committee for Accounting Technicians, Committee for
Advanced Studies, Committee for Members in Industry, Research, Journal & IT
Commitee, Direct Taxation Committee and many other committees in the past.
He is also the Director of ICWAI Management Accounting Research Foundation.
A proponent of putting Costing & Management Accountancy Profession on
global map, he has also represented the profession on the international front at a
number of global meetings and conferences like Integrated Reporting necessary
for Sustainability, Reporting of usage of Natural Resources, Cultural Diversity
and its impact on Sustainable Business, Integration of Sustainability with
Financial Reporting etc.
CMA Sanjay Gupta has around 18 years of experience in Telecom, Power &
Aviation Sector in the fields of Costing, Regulatory, Revenue Assurance,
mergers & amalgamations, Costing, Management Accounting, Budgeting,
Forecasting and Systems Development. He has been an eloquent Speaker on
various topics in Regional/National and International conferences organized by
ICAI, NIRC, Chapters & other professional bodies like The Prince’s Accounting
for Sustainability Project (A4S), IFAC, GRI, TRAI, ASSOCHAM, FICCI,
IUCN etc. CMA Sanjay Gupta has been actively involved as Speaker in the
Management Colleges like IMT Ghaziabad, Symbiosis Bangalore, IITs & IIMs
and has also been in the Committee for the Selection Interviews for the MBA
Batches for various colleges.
CMA Sanjay Gupta is also the Partner of Sanjay Gupta & Associates, Cost
Accountants.
IFAC has identified the nine components While the importance of capacity building
that cover the full spectrum of a PAO’s is widely acknowledged, more attention
responsibilities and, when properly addressed, needs to be drawn to the identification and
contribute to a successful PAO that serves both implementation of effective capacity building
the public and private sectors. approaches. The ultimate goal of capacity
building is to sustain a process of individual
The nine components are interdependent but and organizational change and to enable
fall into three categories—the building blocks of organizations, groups and individuals to
PAO capacity building: achieve their development objectives. Any
Sustainability: appropriate legal capacity building activity needs to be carefully
foundation(s), governance structure, and designed so that it contributes to this goal.
operational capacity; In this process, it is essential that the needs
Standards and enforcement: facilitating of the beneficiaries as well as the already
the adoption and implementation of standards existing capacities in a country are carefully
for accountancy education, ethics, audit, and assessed and that the specific capacity building
public sector accounting based on international objectives are clarified.
benchmarks and monitoring compliance;
Relevance: connectivity between a PAO This issue also presents a good number of
and its membership base and broader society in articles on the cover story theme ‘Capacity
order to understand and respond to the needs Building for Sustainability’ by distinguished
of both groups across the private and public experts and authors as well as an interview
sectors. from industry stalwart. We look forward to
constructive feedback from our readers on the
Core Capacity Building Activities articles and overall development of the journal.
Capacity building engages organizations in Please send your mails at editor@icmai.in. We
the following core activities using a combination thank all the contributors to this important
of standard and tailored approaches: issue and hope our readers enjoy the articles.
Assessment- Asset based forms and
e e me e me e me
em Th Th Th
ThCost Competitiveness - Economic Innovations - The Changing Role of 25 Years of Economic
Complexity to the game changer Management Reforms in India
Confidence Accountants
September October November December
• Strategies for staying • Innovations in Finance • Traditional role to a • Issues & Challenges
Cost Competitive and its impact on more dynamic involve- • Economic and Fiscal
economy ment in businesses policy Reforms and its
• Building Market Share
by Cost Competitiveness • Accounting Standards as • Experiencing change impact
a game changer from a strategic apex • Sector wise Reforms and
• Cost Competitiveness role its impact
for Sustainability • New tools in Strategic
Cost Management • Management Account- • India in the Global
• Economics of Cost ants as business partner economy in post-reforms
Competitiveness • Innovations in produc- and change agent period
tion process • Economic Reforms and
• Strategic Cost Analysis • New tools and tech-
• Innovations in IT/ITES Social developments
• Case Studies niques
• Economic Reforms and
• Innovative ideas on • Performance measure-
• Role of CMAs Nation Building - Role
Cost Management - role ments of CMAs
of CMAs
• Corporate Governance • Economic Reforms -
• Innovations in different and business ethics Unfinished Agenda
sectors of economy -
case study • Achievement towards
sustainability goals
• Case Studies
The above subtopics are only suggestive and hence the articles may not be limited to them only.
Articles on the above topics are invited from readers and authors along with scanned copies of their recent passport-size
photograph and scanned copy of declaration stating that the articles are their own original and have not been considered for
publication anywhere else. Please send your articles by e-mail to editor@icmai.in latest by the 1st of the previous month.
-- Cynthia Weil
1. Executive Committee 2. Examination Committee
(Quorum: 4) (Quorum: 4)
Chairman Chairman
1. CMA Manas Kumar Thakur, President 1. CMA Manas Kumar Thakur, President
Members Members
2. CMA Sanjay Gupta, Vice- President 2. CMA Sanjay Gupta, Vice- President
3. Shri Sushil Behl, Government Nominee 3. CMA Biswarup Basu
4. CMA P.V. Bhattad, IPP 4. CMA P. Raju Iyer
5. CMA Amit Anand Apte 5. CMA Papa Rao Sunkara
6. CMA Dr. P.V.S. Jagan Mohan Rao 6. CMA Balwinder Singh
7. CMA H. Padmanabhan 7. CMA A.B. Nawal
Secretary Secretary
CMA Kaushik Banerjee, Secretary CMA Amitava Das, Director (Examination)
3. Finance Committee
(Quorum: 4)
Chairman
1. CMA Manas Kumar Thakur, President
Members
2. CMA Sanjay Gupta, Vice- President
3. Shri Surender Kumar, Government Nominee
4. CMA Niranjan Mishra
5. CMA Dr. I. Ashok
6. CMA Avijit Goswami
7. CMA Vijender Sharma
Secretary
CMA Arnab Chakrabarty, Sr. Director (Finance, Admin & HR)
Other Committees
4. Disciplinary Committee U/s 21B(1) 5. Training & Education Facilities Committee
(Quorum: 3) (Quorum: 4)
Presiding Officer Chairman
1. CMA Sanjay Gupta, Vice- President 1. CMA Papa Rao Sunkara
Members
Members
2. CMA Niranjan Mishra
2. Shri Surender Kumar, Government Nominee
3. CMA P. Raju Iyer
4. Disciplinary Committee U/s 21B(1) - Government 3. CMA Niranjan Mishra
Nominee 4. CMA Balwinder Singh
5. Disciplinary Committee U/s 21B(1) - Government 5. CMA Amit Anand Apte
Nominee 6. CMA H. Padmanabhan
7. CMA Dr. I. Ashok
Secretary
CMA S. C. Gupta, Director(PD) Secretary
CMA Sucharita Chakraborty, Joint Director (Academics
& Studies)
Chairman Chairman
1. CMA Avijit Goswami 1. CMA Amit Anand Apte
Members Members
2. Shri Surender Kumar, Government Nominee 2. Govt Nominee CAG
3. CMA Vijender Sharma 3. CMA H. Padmanabhan
4. CMA Dr. P.V.S. Jagan Mohan Rao 4. CMA Balwinder Singh
5. CMA Papa Rao Sunkara 5. CMA Niranjan Mishra
6. CMA P. Raju Iyer 6. CMA Avijit Goswami
7. CMA H. Padmanabhan 7. CMA P. Raju Iyer
8. CMA Amit Anand Apte 8. CMA Dr. I. Ashok
9. Advisor (Cost)
Secretary (Research &Journal) 10. CMA B.B. Goyal
CMA Dr. Debaprosanna Nandy, Director (Research &
Journal) & Editor Secretary (Professional Development)
Secretary (IT) CMA J.K. Budhiraja, Senior Director (Technical)
Ms Anita Singh, Additional Director (IT)
Secretary (Banking & Insurance)
Shri Pradipta Gangopadhyay, Deputy Director (Research
& Journal)
Members Members
2. Shri Surender Kumar, Government Nominee 2. Shri Sushil Behl, Government Nominee
3. Shri Sushil Behl, Government Nominee 3. CMA Balwinder Singh
4. CMA P.V. Bhattad, IPP 4. CMA Niranjan Mishra
5. CMA Biswarup Basu 5. CMA Amit Anand Apte
6. CMA Amit Anand Apte 6. CMA Biswarup Basu
7. CMA H. Padmanabhan 7. CMA B.B. Goyal
8. CMA A.B. Nawal 8. CMA Mrityunjay Acharjee
9. CMA Ajay Deep Wadhwa
Secretary 10. Nominee of MCA
CMA Nisha Dewan, Joint Secretary 11. CMA B.M. Sharma
12. CMA A.N. Raman
13. CMA Chandra Wadhwa
14. Nominee of - CII/FICCI/ ASSOCHAM/ PHDCCI
15. Nominee of - CII/FICCI/ ASSOCHAM/PHDCCI
16. Nominee of - CII/FICCI/ ASSOCHAM/PHDCCI
17. Nominee of CAG
18. Nominee of Regulator - TRAI/PNGRB/SEBI/CCI
19. Nominee of Regulator - TRAI/PNGRB/SEBI/CCI
20. Nominee of ICSI
21. Nominee of IIM - Dr. Pankaj Gupta
Secretary
CMA J.K. Budhiraja, Senior Director (Technical)
Chairman Chairman
1. CMA Niranjan Mishra 1. CMA H. Padmanabhan
Members Members
2. Shri Surender Kumar, Government Nominee 2. Shri K.V.R. Murthy, Government Nominee
3. CMA Balwinder Singh 3. Shri Ajai Das Mehrotra, Government Nominee
4. CMA Dr. I. Ashok 4. CMA Avijit Goswami
5. CMA Amit Anand Apte 5. CMA P. Raju Iyer
6. CMA H. Padmanabhan 6. CMA P.V. Bhattad, IPP
7. CMA Avijit Goswami 7. CMA A.B. Nawal
Secretary Secretary
CMA Arnab Chakrabarty Sr. Director (Finance, CMA Nikhil Agarwal, Sr. Officer (International
Admin & HR) Affairs)
Members Members
2. Shri Ajai Das Mehrotra, Government Nominee 2. Shri Surender Kumar, Government Nominee
3. Shri Sushil Behl, Governemnt Nominee 3. CMA Biswarup Basu
4. CMA Amit Anand Apte 4. CMA Papa Rao Sunkara
5. CMA Papa Rao Sunkara 5. CMA Amit Anand Apte
6. CMA Balwinder Singh 6. CMA Avijit Goswami
7. CMA Dr. P.V.S. Jagan Mohan Rao 7. CMA H. Padmanabhan
8. CMA S. R. Bhargave
9. CMA Mohammad Rafi Secretary
10. CMA N. Swain CMA L. Gurumurthy, Senior Director (CAT, Training
11. Shri Sanjay Goyal & Placement)
Secretary
CMA Chiranjib Das, Joint Director (Tax Research)
Members Members
2. Shri K.V.R. Murthy, Government Nominee 2. CMA A.B. Nawal
3. Shri Ajai Das Mehrotra, Government Nominee 3. CMA Niranjan Mishra
4. CMA Biswarup Basu 4. CMA Papa Rao Sunkara
5. CMA Vijender Sharma 5. CMA Vijender Sharma
6. CMA Papa Rao Sunkara 6. CMA P. Raju Iyer
7. CMA A.B. Nawal
Secretary
Secretary CMA Arup S. Bagchi, Director (Membership)
CMA Dibbendu Roy, Joint Director (Finance)
Members Members
2. Shri K.V.R. Murthy, Government Nominee 2. Shri Ajai Das Mehrotra, Government Nominee
3. CMA Dr. P.V.S. Jagan Mohan Rao 3. CMA Dr. P.V.S. Jagan Mohan Rao
4. CMA A.B. Nawal 4. CMA P.V. Bhattad, IPP
5. CMA Avijit Goswami 5. CMA Biswarup Basu
6. CMA Dr. I. Ashok 6. CMA Dr. I. Ashok
7. CMA Vijender Sharma
Secretary
Secretary CMA Kaushik Banerjee, Secretary
CMA L. Gurumurthy, Senior Director (CAT, Training
& Placement)
Members Members
2. Shri Ajai Das Mehrotra, Government Nominee 2. Shri Sushil Behl, Government Nominee
3. Govt Nominee CAG 3. CMA Niranjan Mishra
4. CMA Vijender Sharma 4. CMA P. Raju Iyer
5. CMA Dr. I. Ashok 5. CMA Dr. P.V.S. Jagan Mohan Rao
6. CMA Dr. P.V.S. Jagan Mohan Rao 6. CMA Avijit Goswami
7. CMA P.V. Bhattad, IPP 7. CMA B.B. Goyal
8. CMA K. Narasimha Murthy
Secretary 9. CMA D. V. Joshi
CMA Kushal Sengupta, Joint Director (Finance) 10. CA Chandrashekhar Chitale
11. PCA/Co-opted - Name to be given
12. CMA M.R. Rath
13. CMA Sushil Kothari
14. Nominee of Corporates/Industry
15. CMA Sham Waugh
16. Nominee of Academic Institutions
17. Nominee of Regulator - TRAI/PNGRB/SEBI/CCI
18. Nominee of Regulator - TRAI/PNGRB/SEBI/CCI
19. Nominee of Regulator - TRAI/PNGRB/SEBI/CCI
20. Nominee of Regulator - TRAI/PNGRB/SEBI/CCI
21. Nominee of - CII/FICCI/ASSOCHAM/PHDCCI
22. Nominee of - CII/FICCI/ASSOCHAM/PHDCCI
23. Nominee of - CII/FICCI/ASSOCHAM/PHDCCI
24. Advisor (Cost)
25. Nominee of MCA
26. Nominee of CBEC
27. Nominee of CBDT
28. Nominee of ICAI
29. Nominee of ICSI
Secretary
CMA J.K. Budhiraja, Senior Director (Technical)
20. Disciplinary Committee U/s 21D 21. Coordination Committee of The Institute of Cost
(Quorum: 2) Accountants of India, The Institute of Company
Secretaries of India and The Institute of Chartered
Chairman Accountants of India
1. CMA Manas Kumar Thakur, President (Quorum: 2)
Members Chairman
2. CMA P.V. Bhattad, IPP 1. CMA Manas Kumar Thakur, President
3. Disciplinary Committee U/s 21D - Government
Nominee Members
2. CMA Sanjay Gupta, Vice- President
Secretary 3. CMA P.V. Bhattad, IPP
CMA Kaushik Banerjee, Secretary 4. CMA H. Padmanabhan
Secretary
CMA Tarun Kumar, Joint Director (President's Office / Vice
President's Office)
President and Vice President are Permanent Invitees to all the Committees except Disciplinary Committees.
EIRC SIRC
CMA Pranab Kumar Chakrabarty Vice Chairman CMA Dr. A. Mayil Murugan Vice Chairman
NIRC WIRC
CMA Sunil Kr. Singh Vice Chairman CMA Kailash R. Gandhi Vice Chairman
CMA Manas Kumar Thakur, President and CMA Sanjay Gupta, Vice-President of the Institute felicitating
Shri Arun Jaitley, Hon'ble Union Minister for Finance and Corporate Affairs at his office on July 28, 2016.
CMA Manas Kumar Thakur, President of the Institute being felicitated by CMA Manas Kumar Thakur and CMA Sanjay Gupta, President and
the Council Members and CMA Kaushik Banerjee, Secretary of the Institute Vice-President of the Institute felicitating Shri Santosh Kumar Gangwar,
on July 22, 2016 at the Institute headquarters in Kolkata Hon’ble Minister of State for Finance. CMA Amit Apte,
CMA Niranjan Mishra, Council Members and
CMA SK Bhatt, Chairman, NIRC are also seen
CMA Manas Kumar Thakur and CMA Sanjay Gupta, Newly Elected President and Vice President of the Institute respectively, CMA PV Bhattad,
Immediate Past President of the Institute in the middle along with the Council Members, CMA Papa Rao Sunkara, CMA Biswarup Basu,
CMA Dr I Ashok, CMA Avijit Goswami, CMA Amit Anand Apte, CMA Ashok B. Nawal, CMA P Raju Iyer, Prof Surender Kumar,
CMA Niranjan Mishra, CMA Dr PVS Jagan Mohan Rao and Secretary of the Institute, CMA Kaushik Banerjee at the
Headquarters of the Institute on July 22, 2016 in Kolkata.
CMA Sanjay Gupta, Vice-President of the Institute being felicitated by the Mrs. Rani Singh Nair, IRS, Chairperson, Central Board of Direct Taxes
Council Members and CMA Kaushik Banerjee, Secretary of the Institute on being felicitated by CMA Manas Kumar Thakur, President,
July 22, 2016 at the Institute Headquarters in Kolkata CMA Sanjay Gupta, Vice-President,
CMA P Raju Iyer, and CMA Balwinder Singh, Council Members of the
Institute
Shri Najib Shah, IRS, Chairman, Central Board of Excise & Customs CMA Manas Kumar Thakur and CMA Sanjay Gupta, President and
being felicitated by CMA Manas Kumar Thakur, President, Vice-President of the Institute, CMA Amit Apte, Council Member of the
CMA Sanjay Gupta, Vice-President, Institute felicitated Smt Aruna Sethi, Addl. Chief Adviser (Cost), Ministry
CMA P Raju Iyer and CMA Balwinder Singh, of Finance
Council Members of the Institute
CS Mamta Binani, President, ICSI visited New Delhi office of the Institute CMA Manas Kumar Thakur, President,
to greet the newly elected President and Vice-President of the Institute, CMA Sanjay Gupta, Vice-President,
CMA Manas Kumar Thakur and CMA Sanjay Gupta respectively on 28th CMA Amit Apte and CMA Niranjan Mishra,
July 2016. CS Vineet K Chaudhary, Council Members of the Institute met with
Council Member, ICSI is also seen Shri Tapan Ray, IAS, Hon’ble Secretary to the
Government of India, Ministry of Corporate Affairs
CMA Manas Kumar Thakur, President and CMA Sanjay Gupta, Vice-President of the Institute felicitated
Shri R Asokan, Advisor (Cost), Cost Audit Branch, Ministry of Corporate Affairs. CMA Amit Apte, CMA Niranjan Mishra, Council
Members and CMA Kaushik Banerjee, Secretary of the Institute are also seen.
The Directorate of Research and Journal of the Institute organized a Discussion Meet on ‘Cost Management Issues in Higher
Education Sector’ on June 24, 2016 at EIRC auditorium of the Institute. CMA Dr Debaprosanna Nandy, Director, Research and
Journal of the Institute commented that the objective of such a discussion was to prepare a concept note that would be forwarded
to the policymakers for consideration. CMA Manas Kumar Thakur, Vice President of the Institute in his special address expressed his
gratitude towards the Indian government for its initiative in introducing Cost Audit in Higher Education Sector. He spoke about the
rich heritage of Indian universities. Takshashila University and the Nalanda University were reputed and attracted students from all
over the world. Nabadwip, known as the Oxford of the east, was a center of Sanskrit and philosophy in medieval India and The Navya
Nyaya school of logic (which originated in India) soared high under the philosophers of Nabadwip. He expressed his concern as the
Indian higher education sector has fallen from such richness to a dismal state. He opined that the initiative of the Indian Government
in introducing cost audit is a step in right direction as the role of Cost and Management Accountants is crucial for resource analysis
in higher education sector. CMA Harijiban Banerjee, Past President of the Institute presided over the meeting, highlighted the
importance of higher education for economic development of the country. He expressed his optimism regarding the role of the Institute
in restoring cost effectiveness in higher education sector. Professor Dhrubojyoti Chattopadhaya, Vice Chancellor, Amity University,
Kolkata the moderator of the session, made an interesting observation as he pointed that the Indian higher education sector passed
through significant periods. In ancient times, Indian higher education was globalised as students from as far as Babylonia, Greece,
Syria, Arabia, Phoenicia and China came to study in Takshashila and Nalanda. But subsequently the Indian Higher Education sector
underwent sea changes as it became localized and existed in isolation. And after a century long slumber, the Indian higher education
woke up to the call of globalization to find itself strayed amidst the international education scenario. Professor Chattopadhaya opined
that the education sector is critical as on one there is the question of ‘education for all’ and on the other, there is the question of
effective cost management, pivoted around input-output analysis which makes the educational entities sustainable. Professor Asitava
Jana, Ph. D (Education Policy/Higher Education, Florida State University), Education Information System, Policy Evaluation, and
Cost Consultant, the key note speaker of the Meet presented a sketch that landscaped the higher education scenario in America. He
United Nations Environment Program (UNEP) defines ‘capacity skill development. The sustainable development is a broad and
building’ as building abilities, relationships and values which will encompasses a multitude of activities. Capacity building includes
enable the organizations, groups and individuals to improve their builing abilities, relationships and values. The abilities in an
performance and achieve their development objections. It was economic is attained only through the skill development of the
also described by UNEP as initiating and sustaining a process employees, officers etc., Thus the skill development is one of
of individual and organizational change which can equally refer the important factors for capacity building and sustainable
to change within a State, Civil Society or the private sector, as development.
well as a change in process that enhance co-operation between
different groups of society. Skill development for capacity development in
The above definition for ‘capacity building’ emanates three Telecom Industry
main aspects- Telecom industry is not having any exception to adopt the skill
It is the catalyst and constant fuel for a process of change; development. Telecom industry is one of the important forces in
The importance of the building institutional capacity; and the country that has great potential in employment, economic
Involvement of wide range of different groups in a society. growth, FDI intake etc., The industry contributes 3% of GDP.
Capacity Building is a long-term, continuing and complex
process, which depends on the participation and constant National Telecom Policy, 2012
interaction between all the involved stakeholders. Capacity The following are the objects of the National Telecom Policy of
Building Strategies and Approaches demand a high degree of the Government of India-
flexibility. The demand for capacity building may vary enormously One nation, one licence regime with no roaming charges
between countries, regions and sectors and the demand for and nationwide number portability;
capacity building is constantly changing. Unified licensing, de-linking of spectrum from license,
online real time submission and processing;
Ways to increase the effectiveness of capacity building Liberalization of spectrum and convergence of network,
The following are the ways to increase the effectiveness of services and devices;
capacity building, identified by UNEP- Broadband for all with a minimum download speed of 2
Mbps;
Increase rural tele-density 70% by 2017 and 100% by
2020.
Telephone subscribers’ data Urban subscripers (in million) 586.41 20.80 607.21
www.trai.gov.in
www.trai.gov.in
The following are the top players telecom equip- Application Testing;
ment manufacturing sector- ERP implementation/integration;
Ericcson; Network planning;
NSN; Data networking;
ZTE; Mobile application development and value added services.
Huwaei;
Alcotel-Lucent; Required skills for telecom jobs
Samsung. The product companies highly require engineering
graduates having the back ground of computer, electronics
The following are the top players in retail and or telecommunication engineering having the knowledge of
distribution sector- computer architecture and systems design. The application
Samsung; development and maintenance provides require application
Micromax; developers with strong programming skills in data base and
Karbonn; GUI development. Skills like coding and software testing are
Apple; highly required for the development domain of the industry.
HTC; The entry level in the industry may vary from a management
Black berry; trainee to an executive of any vertical in the present day telecom
Lava; industry.
LG; The major skills required are-
Sony; Core technical skills – electrical concept and equipment
Spice; handling;
Zen; Project Management;
ZTE. Technical know-how;
The total number of broadband subscribers are as detailed Innovation;
below- Active infrastructure management;
Analytical skills;
Operation management;
Responsiveness and reliability;
People Management;
Training on OHS;
Machine operating skills;
Advanced skills for new technology;
Revenue assurance;
Cost optimization and efficient enhancement;
Customer Relationship Management;
Understanding of market and customer requirements;
Presentation skills, etc.,
Wired subscribers – 17.05 million;
Mobile device users – 133.49 million; Challenges for operators
Fixed wireless subscribers (Wi-Fi, Wi-Max, Point-to-Point In the recruitment of manpower process the operators are
Radio & VSAT – 0.59 million. facing the following challenges-
Total 151.09 million. The candidates are lack in exposure, technical in-depth,
analytical and logical reasoning;
Employment potential The institutes imparting the required qualifications for the
The employment potential in the telecom industry is very Telecom industry are very less in the country;
high. The CAPEX is required in large for the operators and also High attrition rate in entry levels poses a significant
skilled manpower to cope up with the latest technologies and challenge for operators;
apply the same in providing the services to the subscribers. The The candidates selected fail to develop a combination of
industry offers a wide range of opportunity as detailed below: skills, resourcefulness and entrepreneurial abilities.
Application/Product Development;
Every industry is to take care of its sustainable development in the long run. Capacity
Building is the tool for the same. The International Organizations adopt various
methods to increase the effectiveness of capacity building for sustainable development.
Skill Development is one of the methods in capacity building. Skill development gains
importance in India by the present Government. Telecom Industry is one of forces in
India which contributes much to GDP. The sustainability of the industry is essential
for the economics of the country and for the consumers to reach the latest technology of
communication. This article discusses about the various skill development required for
the industry and the initiatives taken by the Government and the private operators to
impart skill development for the capacity building of the industry
development to Telecom Industry- The next Capacity Building Symposium will take place in
To include telecommunications and related areas as super Nairobi, Kenya. The program will be from 6th September to
specializations in Engineering and MBA Colleges; 8th September, 2016. This symposium will be organized by the
To increase focus on soft skills; Telecommunication Development Bureau (BDT) of the ITU. It is
To introduce funding schemes to train potential hosted by the Communication Authority of Kenya. The theme
candidates; of the symposium is ‘Embracing Capacity Building Opportunities
To develop PPP models in training for infrastructure in the Digital Era’. Global leaders have adopted the Sustainable
sharing; Development Goals (SDGs) as successor to the Millennium
To develop certified training programs that help trainees Development Goals (MDGs). The prescribed goals are to be
‘earn while they learn’; achieved at a time of major digital technology transformation
To provide incentives to employees working in remote which will impact the way people live and societies operate. The
tower sites; Internet of things (IoT) is the emergence of new technology. This
To create a central database for telecommunication technology is at the increase and becomes a reality. The advent
employees; of smart cities and smart societies, as well as the growth of big
To create an eco system for engineering graduates. data, require different sets of knowledge and skills across all
sections of society.
Role of International Telecom Union (ITU)
The ITU constituted Global ICT Capacity Building Symposium Conclusion
(CBS). It is the main global event for capacity development in Governments, industry, universities and other higher education
the field of information and communication technology (ICT). institutions need to invest in, and develop a range of ICT skills at
This Symposium brings together stakeholders from across the various levels of immersion, which will not only enable increased
world to discuss trends and developments in the sector and their participation in the economy, but will ensure the creation of
implications for human and institutional capacity building. The digital citizens for a digital society. MA
symposium initially focused only on matters related to human
resources. It has further broadened its scope to embrace human Reference:
and institutional capacity building, drawing on a global network 1. www.dot.gov.in
of expertise from different regions and stakeholders. 2. www.nscindia.org
The outcomes of the Symposium will provide strategic guidance 3. www.trai.gov.in
to the national and international countries. The guidance will 4. www.itu.net
include ITU on capacity building in the field of ICT, and on 5. Report – Human Resources and Skill requirements in the Telecom
strengthening collaboration among the global ICT capacity Sector (2013-17, 2017 – 22)
building community. The Symposium provides a forum for 6. Press Release No.49/2016 of TRAI, dated 20.06.2016.
universities and other training providers to gauge the needs of the
market in terms of training and capacity building in the field of
ICT, and helps them shape their training and delivery programmes. govind.ayyan@gmail.com
T
he cooperatives in India are more than a
century old. The emergence of cooperatives
in a formalized form can be traced to the
CMA Gopala Krishna Ayitam passing of the “Cooperative Credit Societies
Consultant Act, 1904” even though some of the
Cactus Consulting cooperatives may have been established prior
Secunderabad
to that. Subsequent legislative initiatives include Cooperative The initiatives required to improve the quality of management
Societies Act, 1912 which provided for the formation of non- included introduction of double entry accounting and systemic
credit societies and federal cooperative organisations. Provinces book-keeping that can help in reporting true and fair financial.
like Bombay, Madras, Bihar, Orissa and Bengal enacted their The accounting function within the StCBs and DCCBs is
own cooperative laws on the lines of the 1912 Act. In 1942, the expected to be strengthened with the implementation of core
government enacted the Multi Unit Cooperative Societies Act banking solution (CBS). The National Bank for Agriculture and
which was an enabling instrument for incorporation and winding Rural Development (NABARD) supported the PACS by providing
up of cooperative societies. “Common Accounting System (CAS)” that was exclusively
The Short Term Credit Cooperative Structure (STCCS) is spread designed to meet the accounting and MIS needs of PACS.
throughout the length and breadth of India with the presence NABARD also supported the PACS on the implementation of CAS
of one Primary Agricultural Cooperative Societies (PACS) on an with necessary capacity building.
average in every sixth or seventh census village. The only other Capacity Building:
network that has similar geographical spread is the India Post. The participants in the capacity building programmes on
As at 31st March 2014 there are 93,0421 PACS in India as against accounting usually included the Chairman/President, Vice
154,8822 Post Offices as on the same date. Chairman/Vice President and Directors on the Boards of the
The grass-root level PACS are supported by the federated PACS, the Secretary/CEO of the PACS, Assistant Secretary in
structures at the district level – District Central Cooperative addition to those associated with the accounting function of the
Bank (DCCB); state level State Cooperative Bank (StCB). With PACS as well as those associated with auditing and supervision of
the exception that in some States two tier system exits viz., PACS PACS. Such capacity building programmes covering most of these
and StCB. Within a state the StCB plays the role of an apex level actors were held extensively in many States with the support of
entity at the state level and respective DCCB plays the role of an NABARD, training institutions and other stakeholders of STCCS.
apex level entity at the district level or for a cluster of districts. Awareness about Accounting:
Significance of Cooperatives: The function of accounting is well beyond the transaction
The significance of PACS can be highlighted with the following: recording, preparation of periodical financial statements
the share of cooperatives in the institutional credit to agricultural and auditing. The actors associated with the governance,
was as high as 62% in the year 1992-933, even though this has management, operations and oversight of PACS shall appreciate
been declining nationally (17% in 2011-124) in some states it is the need for or objective of accounting, process of compilation of
still more than 50%5 ; during the year 2011-12 the cooperatives financial statements and their use, periodicity of compilation of
provided agricultural credit to 30.9 million farmers as compared financial statements, significance of auditing and review of audit
to 25.5 million farmers by the commercial banks and 8.2 million report to strengthen the PACS and such other aspects.
farmers by Regional Rural Banks (RRBs)6. Inputs from Accounts for BDP: Capacity building is necessary
Reforms to address Challenges: on how the data/information available or generated through the
The Royal Commission on Agricultural observed that if financial statements along with other statistical data/information
cooperation fails there will fail the best hope of rural India7. can be used in the development of Business Development Plans
Notwithstanding such importance of the STCCS, these entities are (BDP) of PACS, or even Strategic Plans, if PACS so desire and their
repeatedly challenged on their poor governance and management implementation. The BDP process requires preparing business
and financial health. The following extract from the STCCS Revival development plans based on the potential for business and
Package emphasises the needed reforms to strengthen the STCCS taking into consideration historical performance of a PACS. Hence
and thus contains the message on challenges that STCCS faces: historical financial statements and statistical data are essential
“The Revival Package was aimed at reviving the short term rural for the preparation of BDP. The BDP process expects focus on:
cooperative credit structure (CCS) and make it a well-managed k Assessment of local economy so that the product/
and vibrant medium to serve the credit needs of rural India, service offering by PACS can be aligned to the needs of
especially the small and marginal farmers. It seeks to (a) provide all sections of people in the operational area of PACS, so
financial assistance to bring the system to an acceptable level that the PACS business grows directly and also through
of health; (b) introduce legal and institutional reforms necessary increase in active membership.
for their democratic, self-reliant and efficient functioning; and (c) k Increasing the loaning, savings and other feasible
take measures to improve the quality of management. It is to be financial and non-financial businesses of the PACS.
emphasized that all three components are equally important and k Profit planning: improving the profitability including on
should be treated and implemented as an integrated package” 8 how to contain the losses or loss making attributes of
Steps taken to Strengthen Accounting: activities undertaken by the PACS.
k Working on and making use of Financial Statements statements on time and periodically; compiling statements to
Analysis including ratio analysis present the true and fair financials; review and understand the
k Need for financial statements and their analysis, as at statements so as to be able to take appropriate decisions in the
the end of previous month, to be submitted to the Board interest of PACS and its member-owners; enhancing the end-use
of Directors in the monthly meeting. of the statements for efficient governance, management and
k Need for compilation and auditing of Annual Report and operations of the PACS. In addition to these the data/information
conduct of Annual General Body Meeting within three on the PACS can be derived from the financial statements or books
months of the end of financial year, notwithstanding of accounts including for the submission monthly performance
the traditional practices, subject to compliance with reports.
applicable legal/regulatory requirements. On the strengths of such capacity building, the availability of
k Understanding the Audit Report and comments/ periodic financial statements and other data/information helps
observations of the Auditor. in the planning, plan implementation and overall management of
k Need for submitting “Action Taken Report” to the the PACS better so that their performance improves. The PACS, on
Supervisor, Inspector and Auditor, respectively, on their such strengths, can also be positioned to service their member-
reports. customers better. The improved financial health and performance
of the PACS might also help in rewarding their member-owners
Financial Statements and their Analysis: with higher returns including dividend payments.
With reference to the variety of Financial Statements that Above all the transparency in reporting the financial health
are compiled periodically, the capacity building programmes can improves, ability to mobilise additional resources will improve
begin with simple probing questions like: and thereby new business opportunities or horizons may begin to
k What are the Financial Statements? open for PACS for their business and institutional development.
k Who are interested in the Financial Statements? Who
are the users of the Financial Statements? Conclusion
k Why do we need Financial Statements? Stronger PACS strengthen the overall STCCS at all levels and
k When the Financial Statements are or can be analysed? stronger STCCS can meet the needs of rural population, those
k How can we put in place the Financial Statements engaged in farm and non-farm activities and can help in the
Analysis? sustainability and viability of agriculture as well as in transforming
k How can we assess the impact of any transaction on the the rural economy. As Royal Commission on Agriculture meant,
performance of the PACS even before the transaction the stronger and sustainable cooperatives sustain the ‘hope’ for
was to take place and while signing/authorizing any rural India. MA
voucher or document?
k How to prepare and analyse a Trial Balance? FootNote
k What are Groupings and Schedules? 1
http://nafscob.org/pacs_f.htm (as extracted on 30th June 2016)
k How to analyse Trading Account? How to ascertain 2
http://www.indiapost.gov.in/our_network.aspx (as extracted on 30th
business activity-wise profit/loss? How to allocate or June 2016)
apportion common costs/expenditure? 3
Current Issues in Agricultural Credit, RBI, Vol. 28 No. 1, Summer 2007
k How to analyse the Profit and Loss Account? How to 4
Expert Committee to Examine on Three Tier STCCS (Constituted by RBI,
ascertain product or service-wise profit or loss? How Chairman Dr. Prakash Bakshi, 2013)
to allocate or apportion common costs/expenditure? 5
ibid
k How to analyse Balance Sheet? How to read and 6
ibid
understand the quality/type of assets or liabilities? 7
https://rbidocs.rbi.org.in/rdocs/Speeches/PDFs/SRRCDS250314.pdf
Why is it important to understand options on sources (as extracted on 30th June 2016)
of fund raising and their application/use? 8
Objectives: ‘Package for Revival of Short Term Cooperative Credit
k What is a Funds Flow Statement, what are its Structure’, Government of India.
advantages, how to prepare and use the same?
k What is a Cash Flow Statement, what are its advantages,
how to prepare and use the same?
Expected Outcome:
Such capacity building measures can help in compiling financial ageekay@gmail.com
Comparative statement of education system in India recommended by Education Commission 1964-66. The pattern of
with top performing countries education in India can be briefly described as follows:
According to Legatum Prosperity Index 2015, India ranks 92
among 142 countries in the field of education. Legatum prosperity
index is a holistic approach to measure the prosperity of the
country on basis of subjective and objective data. This index
covers the metrics like health, education, personal freedom, social
capital, opportunity, and others. Australia is ranked at number
one in the field of education as per Legatum Prosperity Index
2015.
Ranking Country
Figure 2.1: Pattern of education system in India
1 Australia
2 Canada Regulatory framework for education in India:
National Council of Educational Research and Training (NCERT)
3 Denmark is the apex body for controlling school education. The regulatory
4 Netherlands framework of education is India constitutes three levels, policy
formulation, regulation, and accreditation.
5 Norway
92 India
Country Literacy rate Estimated budget India has one of the largest education networks in the world.
(Adult above (2014) (in billion of The number of institutions in India seemed to be like this
age 15 years, US$)) in 2013-14.
both sexes)
1 South Korea 100% (nearly) $11.3 Number of institutions in India by type (2013-14):
Institutional level
Policy makers need to address constraints limiting the capacity
of school leaders to engage in meaningful teacher evaluation
activities, including providing appropriate training.
Figure: 3.1: Levels of capacity building process in education Special educator for children with learning disabilities:
sector The Central Board of Secondary Education (CBSE) has
Now, the question arises how to build capacity at different mandated the appointment of a special educator for children
levels in education sector. Let us discuss the capacity building with learning disabilities for their improvement and to cope up
approaches at different levels. with others.
Teacher Effectiveness Enhancement Programme (TEEP):
Individual level TEEP is a programme developed for the improvement of efficiency
Capacity development at individual level can be built with the of teachers. It helps to understand the teachers their strengths
collective effort of principal, teachers, parents, and students. and weaknesses.
The capacity development can be achieved at individual level by According to the Annual Survey of Education Report (ASER)
focussing on three questions: 2013, most of the children in rural are not able to read and write.
1. What are their responsibilities? It can be addressed with greater emphasis on capacity building
2. To whom should they be accountable? of teachers and other staff in these schools.
3. What are the available resources?
System level
Capacity can be developed at individual level with the help of School Development and Management Committees
the following: (SDMCs):
l Focus on each student achievement. School Development and Management Committees are
supposed to take part in monitoring and evaluation of teaching Country Primary Lower Upper Higher
methods, facilitating social audits, helpful in upgrading (I-V) secondary secondary
(VI-VIII) (IX-XII)
infrastructure. The National Centre for School Leadership (NCSL)
NUEPA has been transforming ordinary schools into schools of India 41 34 32 24
excellence. USA 14 15 15 14
Administration of school:
Germany 12 12 15 7
The classroom of schools should be well equipped with
technology. The infrastructure should be made more functional. (Source: Ministry of Human Resource and Development)
The teacher pupil ratio is an important area to be focussed. Lower Figure 3.2: Pupil teacher ratio of India and other countries
pupil teacher ratio will enable the teachers to dedicate more time Societal level:
on students. Pupil teacher ratio of our country has the following Moreover, the capacity development can be achieved with
pattern: the collective effort of society as a whole. Meritocratic countries
have uniform pattern of curriculum, and text books all over the
Upper Senior
Primary
primary
Secondary
secondary
Higher country.
• Korean Ministry of Education attempts to ensure the • The Ministry of Education maintains a uniform lev-
equality of all schools. el of education with close supervision on curricu-
lum, textbooks, and classes.
• Government has made several changes to close the
gap between kids in high-achieving urban schools • Schools in remote and isolated areas have been
and lower-achieving rural schools. provided with special financial treatment for im-
• More schools are opened in rural areas. proving and upgrading their difficult conditions.
• Government offers financial support to all middle • School curriculum, equipment, teacher qualifica-
On the part of school students, subsidized computers, and free tions and salaries, and public expenditures per stu-
Government meals. dents are almost the same throughout the country.
• Text books are digitalized to make it easily accessible.
• The education system of Japan follows the pattern
• Cyber Home Learning System has been developed of 6-3-3-4 (6 years of elementary school, 3 years of
by Ministry of education. It is an online program de- junior high school, 3 years of senior high school and
signed to help kids after their school learning. 4 years of university).
• In South Korea, the Ministry is responsible for hiring
school teachers.
• The education system in South Korea is test-driven. • The curriculum of Japan is world famous. Young
Japanese generally know more about another
• There is a massive pressure of clearing entrance exam country’s history, economy and geography than the
on students to get admission in high school and col- students in that country know.
lege.
• Lot of emphasis is given to master the concept un-
• The pressure to succeed on this test starts when kids derlying the disciplines. They want the students to
are three or four-years-old. understand why something works the way it does.
On the part of school
administration • Their school starts from nine a.m. and continues to • The emphasis is given to find out the root cause in-
five p.m. After the schools children go to Hagwons stead of simply following the procedures.
(private schools for extra class) from five p.m. until
ten at night. However, sending the kids to Hagwons • Students in Japanese schools do not skip grades
is not compulsory. nor are they held back.
• South Korean schools conduct a lot of tests.
• Their text books are published in simple manner.
• Teachers play a prime role in the success of students. • Teaching has been a demanding occupation in Ja-
South Korean teachers go above and beyond. pan and teachers are highest paid civil servants in
Japan.
• South Korean teachers work very hard and are dedi-
cated to their jobs. • Japanese teachers are expected to undergo one
year training programme under the supervision of
On the part of teachers • The society rewards them for it and they enjoy high leading teachers.
social status.
• They are paid very well and have great job security.
• Parents of South Korea are more conscious about • Japanese parents are more concerned about the
the studies of their kids. They spend more on ed- studies of kids.
ucation. 15%-25% of their income is shred off on
education, tutoring and supplementary education- • The parents are more involved in the studies of
al materials. their kids.
On the part of parents • Most of the parents send their kids to Hagwons
(extra private school) after their regular school day. • They develop healthy relation with their kids and
motivate them.
• They augment positive relation and healthy com-
munication with their kids and keep an eye on the • Parents send their kids to private coaching also to
school activities of their kids. supplement their studies.
• Children spend more time in school and even stay af- • The students spend more time in school.
ter school hours for extra-curricular activities.
• Japanese students take the meals from the kitch-
• They have lot of home works to do at home. ens and serve them to their classmates in their
On the part of students classrooms.
• The students are disciplined and respect their teach-
ers. • Japanese students are expected to clean both their
classrooms and their hallways.
CS Meenu Gupta
Company Secretary, Noida
T
he success of any organization depends on understand the principles of organizational capability and
its capabilities which represent manager’s who are continually able to adapt their practices to those
proficiency in understanding principles and principles will be able to sustain their competitive advantage.
applying processes consistent with principles
for managing people for competitive advantage.
INDUSTRY KEY
To respond to increased competition, SUCCESS FACTORS
COMPETITIVE
managers must learn how to build a sustained Competitive ADVANTAGE STRATEGY
Advantage. It’s an internal analysis of organization which
includes organizational resources and capabilities leading to ORGANIZATIONAL
distinctive competitiveness. The author, through this article, CAPABILITIES
1. Efficiency:
Worker’s morale is needed for productivity. AG Lafley, President
and CEO of P&G, implemented pay-incentives that tied employees
to performance of the Company.
2. Reduction in costs: and even living with them. It focuses on few big launches and an
l Just-in-Time inventory control system has been innovation that was meaningful to consumers.
implemented to reduce costs, ie., the calculation of 7. CMAs Role:
demand should accurately match supply and so the P&G’s delivered on an average 6% organic sales growth since
supply chain, logistics and distribution channels can be the beginning of decade, virtually all of it driven by innovation. The
effectively coordinated to manage increase/decrease in cost accountants reduced research and development spending as
demand. a % of sales; it was about 4.5% in late 1990s and only 2.8% in
l Integration mechanisms have been implemented through 2007. In that year, they spent US$2.1 billion on innovation and
‘direct contact’ with one another. This is a simple, cost- received $76.5 billion in revenues.
effective way to communicate problems and ensures that
opinions and concerns are voiced. Moreover, it is essential Role Of Cost Accountants In Achieving Competitive
to have direct contact between different functions, Advantage
especially those that must co-operate considerably. The cost accountants have to take decisions regarding the use
Conversing directly between one another ensures of materials, processes, product designs and have to plan the
cohesion of products and market, with overall strategy. costs or expenses to support operating plan for their department
3. Human Capability: or section.
P&G’s human resource department has the responsibility for Organisations increase advertising expenditures to increase
development and growth of people towards higher levels of skill, sales, increase research and development expenditure to promote
competency, creativity and fulfillment, in a way that supplements new products. Here, concerned managers are deliberately
each individual. incurred additional costs in a period. Cost and Management
4. Innovation: Accountants (CMAs) have to ensure that a cost is incurred with
Focus is on involving people across the business either to the expectation of profit.
develop their ideas or become involved in working together to CMAs provide decision support for managers in each activity of
make ideas happen. At the heart of this culture is the innovative value chain. Value chain is a visualization of complete business as
use of connections, centred upon understanding consumers, a sequence of activities in which usefulness is added to products
the energy towards innovation, supported by research and or services produced and sold by an organization. Value chain
development processes. as a strategic framework for analysis of competitive advantage
Companies must innovate in order to keep ahead of their was promoted by Michael Portal where managers have to become
competitors. The CEO would like to develop a business in which familiar with framework and providing information to implement
‘big ideas attract the capital and talent they need’ and points to it.
innovate equation:
Conclusion
Building better products or services, pricing goods and services
lower than the competition, or incorporating technological
innovation into research and manufacturing operations must
today be supplemented by organizational capability, i.e., the
firm’s ability to manage people to gain competitive advantage. To
establish organizational capability, companies must innovate to
adapt to changing customer and strategic needs to keep ahead
5. Fostering Teams: of its competitors. While taking organization to its success, we
The idea of a new product may spring from the mind of an cannot forget the role of cost and management accountants
individual, but only a collective effort can carry that idea in achieving cost competitiveness at each stage of value
throughout proto-typing and launch. A broad network of social chain activities like processing raw materials, management of
interactions is required to integrate innovation with both business inventories, training of employees, processing of payroll, etc to
strategy and work processes. achieve the expected profit. MA
6. Customer Responsiveness:
P&G’s mission extended to include the idea that ‘the consumer
is boss’. Mission will succeed as the consumers are treated as rich
source of information and direction by developing better ways of
learning by listening to them, observing them in their daily lives guptameenu90@gmail.com
is much lower than the rate at which consumers buy form the there have been transactions worth more than Rs.5000 crores.
market. For example, Pomegranates are sold for Rs 120 to 150 We expect to get more business only by proving our credentials
per kg in the market, whereas farmers have sold for Rs 20 to 30 and based on our performance record. For this we are regularly
per kg. This amount is not sufficient for them to meet their daily updating of portal and getting it periodically certified by STQC, an
expenses forget about repayment of debAnother important issue arm of Dept. of IT, Govt. of India. What is more important is that,
is the logistics. Even if we can arrange for auctions on behalf of being a PSU, our portal complies with all the requirements of CVC,
small group of farmers logistics has to be strong so that material Dept. of IT and GFR. Other e-procurement portals lack these. No
is delivered in the shortest possible time considering perishable doubt we have a competitive edge over others on this account.
natures of the product. But there are a number of small players in e-Commerce segment
who do not have porven track record and who do not comply with
adversity and enjoy success as a community. We will talk about in part by the argument that economic cooperation can mitigate
the various nuances of economic and currency unions shortly. But conflicts between them and that economic strength is the basis
before that, allow me to refer to another issue, which according to of political and military power. The formation of European Coal
many is central to how policy decisions are adopted in democratic and Steel Community (ECSC) in 1951 and thereafter European
countries. First of all, general elections or referendums on special Economic Community (EEC) in 1957 that marked the beginning
issues are both determined by majority ruling - whichever side of today’s European Union were also motivated by the success
gets more votes wins. An important tenet of voting behavior in of BENELUX customs union formed in 1948 between Belgium,
democracies, as the Greek and Roman scholars and legendary The Netherlands and Luxembourg, which later developed into an
personalities contemplated quite early on, is the education economic union after the 1958 BENELUX Treaty. In Asia, there
of the voter and spread of information on matters central to was the Association of South East Asian Nations (ASEAN), which
choice of representatives or critical issues. Now, most developed came into force in the late 1960s with Indonesia, Malaysia, the
democracies continue to enjoy these attributes owing to their Philippines, Singapore and Thailand as the five founder member
conscious effort to instill quality education as well as to record countries. There was also the Gulf Cooperation Council (GCC),
and disseminate information much more freely. Both of these a political and economic union, was formed by Bahrain, Kuwait,
activities cost the exchequer and therefore might pose constraints Oman, Qatar, Saudi Arabia, and the United Arab Emirates in 1981.
for not so affluent countries. Importantly, the level of economic Caribbean Community and Common Market (CARICOM) and the
development both determines as well as gets determined by South African Customs Union (SACU) also evolved during the
country-wide education and information flow. Restricting flow of 1960s and 1970s in other parts of the globe.
information often amounts to sub-optimal allocation of public But these developments of economic and political cooperation
resources, bank credits, incentives for investment, etc. These amongst a group of countries had been far outstripped by
affect economic growth, in turn. Conversely, better dissemination phenomenal proliferation of new bilateral and regional trading
of information allows individuals, firms and even the government arrangements and trade blocs during the 1990s, particularly in
to make appropriate judgments about socio-economic policies. Asia. The number of active RTAs has shot up to 230 by the end
These conditions, it seems, hold strong mostly for all the countries of 2003 and further increased to 290 in 2010 from a mere 50 in
in the Organization for Cooperation and Development (OECD). 1992. This phenomenon is called the contemporary regionalism,
Surprisingly, with regard to BREXIT, on June 23, it left some with features and motivation behind these trade blocs being
ambiguity regarding how deep the knowledge and information of distinctly different from those that evolved during 1960s and
the voters have been all these years on the subject of economic 1970s, termed as old regionalism.
unions. This comment is based on the reports made in serious Unilateral free trade policy is not necessarily an optimal
media outlets that after the referendum was ‘over’ millions in development strategy for a country. Unilateral tariff reduction
England searched for the ‘meaning’ of the word ‘European Union’ on part of a country makes it better off in terms of efficiency
through various search engines. Were they not aware of what and resource allocation gains only when its trading partners
it implies? The referendum, however, had been made by then. reciprocate by similar tariff reductions. But, for large countries,
Later, many people, including some of the notable economists there are incentives for unilateral imposition of tariffs on each
from University of Chicago, where Nobel Laureate Prof. Robert other’s imports. Thus, reciprocation is not ensured through
Mundell, of the most prominent proponents of EU, had also unilateral trade liberalization. Even for the smaller countries, the
worked between 1965 and 1971 (when the European Monetary gain from better allocation of its scarce resources through tariff
Union was being considered seriously, before ultimately coming reductions remain far from realized if its larger trade partner does
into existence in November 1993) stated that this was indeed not reciprocate. This is because, with no increase in market access
a strange outcome in view of all the words spent thus far on for its exporters and therefore in the demand for their outputs in
rationality of choices. It may be useful to devote a few words on these markets, the resources released from the import competing
economic unions at this point. sectors of the economy cannot be effectively used. Note that
Over the last two decades there has been an unprecedented for smaller countries, who are price takers in the world market,
proliferation of regional trading arrangements (RTA) and free trade tariff reductions bring in no changes in the terms of trade. Thus,
agreements between countries both within and across continents. in absence of reciprocation, unilateral trade liberalization may
Bilateral and regional trade agreements had existed even before actually result in a decline in the aggregate value of output and
the World War I period, the most notable of which were the growth of the economy. Here comes the importance of a regional
commercial treaty between England and Portugal in 1703 and the approach to free trade as it ensures reciprocation on mutual
Anglo-French treaty in the 1860. The post World War II period market access through regional trading arrangements. Note
also saw evolution of the European Union, which was motivated that the European Union is much bigger than free trade only; it
wake of the European Union referendum vote, which suggest the inflow. Moreover, this may have a strong domestic impact on
UK economy is now contracting at its steepest pace since the prices, employment, production, services, export and import. In
last recession in early 2009. The “dramatic deterioration” will a nutshell, the impact of Brexit is about to fall in almost every
significantly increase the odds of a major monetary stimulus from aspect of life. However, not all may be on the negative necessarily.
the Bank of England next month to support the economy. For example, a weakening pound-sterling may help the UK based
Markit/CIPS surveys of firms’ purchasing managers conducted exporters while making it harder for importers. It should improve
in recent days suggests activity in both the UK’s services and the balance of payments in UK. Question is, does UK have a lot
manufacturing sectors have slipped into contraction in the wake of manufacturing to export, apart from its financial and other
of the 23 June vote. service sector outputs? The manufacturing PMI reading in the
The Purchasing Managers Index reading for the services sector previous month had been 52.1 and for services it had been 52.3.
in July was 47.4, well below the 50 mark that signals growth. The drop in the services reading to 47.4 was the steepest monthly
The reading for manufacturing was 49.1. Combined, that takes decline since the PMIs began in 1996. City of London economists
the “composite” PMI reading for the economy to 47.7, down had only been expecting a decline to 49.2.
from 52.4 previously and its lowest level since April 2009. “The The bleak PMI results contrast with a report released on
month of July saw a dramatic deterioration in the economy, with Wednesday by the Bank of England’s regional agents – seen as
business activity slumping at the fastest rate since the height of the central bank’s “eyes and ears” on the ground – who reported
the global financial crisis in early-2009” said Chris Williamson, that the majority of firms they contacted in the wake of the Brexit
chief economist at Markit. At this level, the survey is signalling vote “did not expect a near-term impact from the referendum
a 0.4 per cent contraction of the economy in the third quarter… result on their capital spending”. Yet the agents did report that
With policymakers waiting to see hard data on the state of the around one third of firms expected “some negative effects over
economy before considering more stimulus, the slump in the PMI the next twelve months, with reports of a ‘risk-off’ approach to
will provide a powerful argument for swift action. Economists have expenditures and some imminent plans for spending slipping”.
already slashed their growth forecasts for 2016 and 2017 in the What this suggests is quite simple, indeed. The full and pervasive
wake of the Brexit vote, with a majority surveyed by Bloomberg impact of Brexit is not quite comprehensible as of now, and most
expecting the UK to return to recession for the first time in seven people are taking the impact as they come on a day-by-day
years. The readings were worse than City of London traders had basis. However, the fear of other countries following suit is still
been expecting and the pound instantly sank more than a cent very real. Under the circumstances, weaker southern European
and a half to $1.3115, in the wake of the release, having been economies may hold the stronger ones like Germany on ransom
trading at $1.3280 previously. for other benefits in order that they do not leave as well. One
The Bank of England held off from cutting interest rates in July thing that most of us are still not discussing out in the open is
further from their record low of 0.5 per cent, despite comments what terrorism and religious fundamentalism could do to a whole
from the Governor Mark Carney, in the week after the vote that an lot of countries around the world. If the Syrian crisis and refugee
easing of monetary policy was “likely” over the summer. But the migration had not reached the shores of Europe in the forms of
minutes of the July meeting did say that a majority of members millions of human beings, many of these issues could have been
of the nine person Monetary Policy Commitee “expect monetary averted for now.
policy to be loosened in August”. We need another occasion to discuss the entire impact of
It is important to note that for UK, services account for around migration into Europe and its relation with the larger issues of
80 per cent of the economy and manufacturing 10 per cent. stability of an economic union. MA
There is every possibility that with falling interest rates in the
UK, there may be short-term capital flight to countries which still
offer higher interest rates. India may benefit from such capital skar1801@yahoo.com
shall try to flag some of the system frailties which are hampering
Samar Ray the efficacy, efficiency and transparency of the system and the
IA & AS( Retd )., former Dy. possible solutions to the ticklish issues. We must remember that
Comptroller & Auditor General of there are three partners involved in delivery: the Union, the States
India and also former Principal and the local self governance bodies and main stakeholders are
Secretary, Finance (Internal Audit) “We the people of India”.
Department, Govt. of West Bengal
Budgeting and devolution of funds, grassroots plan-
ning and implementation of schemes.
D
Budgeting process at the PRI/ULB level often show the
following gaps:
emocratic decentralization is the development Non-formulation of annual plan – majority of local bodies
of reciprocal relationships between central are unable to incorporate estimates of receipts and payments
and local governments and between local relating to plans schemes in their budgets.
governments and citizens. It addresses the Budget proposals not approved by PRIs/gram sabhas
power to develop and implement policy, the Weak budgeting and budget control
extension of democratic processes to lower Loss of assistance due to non-adherence to stipulated
levels of government, and measures to ensure that democracy conditions
is sustainable. Democratic decentralization incorporates both Blocking of funds/diversion of scheme funds
decentralization and democratic local governance1. It is more than Felt needs not captured in district plans
two decades since India has embarked on the path of democratic Defective selection of beneficiaries
decentralisation and grassroots democracy. Constitution has Lack of utilisation certificates – lack of transparency in
been amended, laws are in place, fund, functions, functionaries expenditure
have been devolved and we are happy that the world’s largest State governments are taking cognisance of these shortcomings
democracy has the vibrancy to institutionalise participatory and steps are being taken to overcome the deficiencies. We shall
system of governance. Eleventh and twelfth Schedules of the discuss the reforms being undertaken by the states at the end.
Constitution define the mandate and Central and State Finance Here may take notice of one good budget model developed by
Commissions do the gap analysis periodically and discharge grants the State of Kerala sometime back. In Kerala, a composite index
to meet the mandate. But have we achieved the desired level of of entitlement was evolved taking various components for the
efficiency in implementation and delivery? Have the citizen’s distribution of grants-in-aid (general sector, Special Components
charters been fully honoured? Are the accountability standards Plan and Tribal Sub Plan) in the following matrix.
robust and self-sustaining? Moreover, when India can’t boast Composite Index for Entitlement
of a high status in international corruption index, are the huge Sl. no Indicators Weightage (percentage)
resources flowing to the grassroots well insured against leakages 1 Population (excluding SC/ST) 60 (GP) 60 (BP) 50 (DP) 70 (ULB)
and wastes? What about recording and upkeep of the assets 2 Tribal population 5 (GP) 5 (BP) 5 (DP) 5 (ULB)
created? While there is a general belief that decentralization and
3 Geographical area excluding 5 (GP) 10 (BP) 15 (DP) 5 (ULB)
government corruption are closely linked, theories differ in their area under forests
predictions of what the net relationship between them should 4 Area under paddy 5 (GP) - (BP) - (DP) -(ULB)
be. A variety of models have been developed to examine the 5 Own income of Grama Pan- 10 (GP) – (BP) – (DP) –(ULB)
political economy of decentralization, leading to very different chayata
implications for the relationship between decentralization and 6 Composite Index of Agricultural 15 (GP) 25 (BP) 20(DP) -(ULB)
corruption. Broadly speaking, these models emphasize several labourers, persons in livestock,
fisheries etc. and marginal
basic factors: (a) inter-jurisdictional competition; (b) monitoring workers
and direct accountability; (c) dispersion of decision-making 7 Composite index of backward- - (GP) - (BP) 10(DP) 20(ULB)
powers; (d) competence and bureaucratic ‘quality’.2 ness: houses without latrine,
electricity etc.
In India, the grassroots democracy involves the Panchyati Raj
Institutions (PRI) and the Urban Local Bodies (ULB). Through a (GP – Grama Panchyata, BP – Block Panchayata, DP – District
system of fiscal federalism, a process for devolution of resources Panchayata)
with adequate system of checks and balances and standards of (Source: Kerala Economic Review 2007, State Board, Government
accountability has been established. In the present discourse we of Kerala)
However the fact remains that the states have shown different were drawn up which was naturally rejected. Necessity being the
degrees of response in meeting the challenges of efficient mother of invention, state level experts put their heads together
devolution of resources and good policy measures are necessary and a balance sheet was drawn up with fifty notes to accounts
to strengthen the finances of PRIs/ULBs. Perceived benefits disclosing the legacy issues with an action plan for cleaning
to be derived from increased decentralisation like improved the accounts bringing the house to order. In the absence of
service delivery, greater popular involvement in governance and accounting rules, Statement 10 of Government Accounting
increased revenue mobilisation still remain matters of concern. Standards Board, USA (GASB 10) and Indian GAAP were freely
It has been experienced that based on certificates received from used for proper disclosure. The deserved international loan was
the states it is difficult to provide assurance for utilisation of received. Situation has improved since then. ULBs have switched
funds in real time. States’ apathy occasionally to transfer funds over to accrual system of accounting and pulled up the arrears
and functionaries also prove to be an obstacle for PRIs. ULBs in accounts. DFID and other international agencies have come
can access the market through issue of Municipal bonds with forward for the change management and handholding. A National
state guarantee, but only financially strong ULBs can resort to Municipal Accounting Rule was developed under the aegis of CAG
the measure and even so the market response may be lukewarm. of India which the states have either adopted or framed their
Tamil Nadu and Karnataka have achieved some success in pooled own rules. Computerisation of accounts Tally or other software
finance model. The most critical factor for obtaining market has also happened. Paying taxes through computer network has
finance is an investment grade credit rating for the municipal improved collection efficiency and reduced corruption.
bond issues. This will require sustainable revenue base and In PRIs the situation is on a different footing. Because of
appropriate credit enhancement of the issues. Demand and multi-tiered fund flow system and reconciliation with cash based
supply side constraints have to be addressed.3 JNNURM funds accounting system of government, certain issues are still being
have provided some resource boosting for ULBs. resolved. CAG has developed a standard format for the three
tiers and some states have adopted it. A standard accounting
Accounting Issues, Fund Flow, Asset Management, software called PRIA was also developed by NIC. There are some
Internal Controls other issues like matching of state and PRIs account codes for
The local body institutions represent the action of the capturing the reflection of destination-wise grants in the PRIs
government at the micro level, thus impacting upon the lives of accounts which are receiving attention. In distribution of grants
the governed and the connections between these institutions also, the variables should be available on a common accounting
and other local entities. Accounting and accountability play an platform to measure the distance from the median. Moreover,
important role in the administration and governance of such absence of uniform and robust accounting system increases the
organizations and, consequently, in the process of ordering possibility of corruption, leakages and wastage.
activities within local communities.4 The accounting scenario in Another issue which troubled the policy makers was transfer
Indian local bodies, however, has not developed very uniformly of grants to PRIs for creation of capital assets by the PRIs. These
and harmoniously resulting in continuous efforts both at the assets like roads, bridges etc. were created and owned by the
union and state to streamline the accounting system right from state till the Eleventh Schedule mandated the same to the PRIs.
developing a proper accounting standard to designing the initial Under the government accounting rules, grants can be transferred
and subsidiary books of accounts for preparation of correct and under the revenue heads. This created a two-pronged issue. First,
proper (and at the same time, simple) financial statements. I transferring under the revenue head will create a huge artificial
remember for one particular ULB accounts were not prepared revenue deficit for the govt. with a skewed budget and second,
for 10 years, but when an international bank committed a the destination specific grant will get lost in PRI account and it
soft loan for city development and asked for their accounts, a will never be possible to track the asset. Another window for
presumptive balance sheet with presumptive opening balances malfeasance indeed. Government Accounting Standard Board
(GASAB) is seized of the issue. Fund devolution issue may face institutional strengthening, empowering staff with latest skills,
another challenge when disbursement is from society mode to improving efficiency in audit procedures and processes including
treasury mode as decided by govt of India. It may introduce a use/development of IT tools. It involves developing/upgrading
better track control system and cover fiduciary risks, but the PRIs audit procedures and manuals, demonstrating proof of concept
will have to gear up their management system. of risk based and management audit through pilots, capacity
Audit is another discussed issue. Local fund audit being a building of audit staff, IT systems development/ implementation,
state subject is outside the statutory jurisdiction of CAG. Like developing an external communications strategy and providing
accounting, the states have not sufficient skilled manpower set handholding support. Assessing training needs and developing
to handle the activity efficiently and professionally. Successive course modules are also important components of the programme.
central finance commissions have therefore entrusted CAG to It is expected that with such comprehensive and positive pro-
provide Technical Support and Guidance (TSG) to the local bodies active initiatives, India will surely present a model system of local
for accounting and auditing purposes. Some states have made self governance cutting across the political agenda. MA
CAG the statutory auditor under their Acts, with the concurrence
of CAG. Till the process of capacity building is on, this practice Foot Note
may continue. 1. Democratic Decentralization by Camille Cates Barnett, Ph.D.
Some areas in internal control cause concern. Apart from Henry P. Minis Jerry VanSant of the Research Triangle Institute
weak asset and cash management, inventory control and (USAID study, December 1997)
stores management suffer from serious deficiencies which have 2. Decentralization and corruption: evidence across countries by
been brought to the notice of Kelkar Commission (13 CFC). Raymond Fisman & Roberta Gatti (Journal of Public Economics
Reconciliation of receipts and expenditure, bank reconciliation 83 (2002))
etc. show serious lapses. Internal audit is also another area which 3. Market Based Financing of Urban Infrastructure in India –
has been seriously neglected. Chetan Vaidya (Paper presented to 13th Central Finance
Commission at IRMA, Anand)
Conclusion: Way Forward 4. Accounting and accountability in local government: An
To achieve the goals of democratic decentralisation in local Introduction by Delfina Gomes, University of Minho, Portugal &
self governance, both the Union and the State governments are Massimo Sargiacomo, University G. d’Annunzio, Italy (Accounting
giving stress on capacity building, skill formation, IT literacy and History – Sage Publication)
professionalism at all levels of local bodies. Some initiatives are
internalised, while some are coming are coming from multilateral
donor agencies like DFID, World Bank etc. World Bank is carrying
the task through their Public Financial Management Reforms
(PFMR) programmes. It is intended to be achieved through samarray@hotmail.com
Membership fees paid online by Net Banking and Debit/Credit Card will
be free of any convenience charges
CMA S.Murali
Director, Enhance Your Competence
and Adjunct Professor, IBS Business School,
Bangalore
Banks are institutions which are engaged in the mobilization of savings in the economy and deploying the
same by lending to the needy. There was a complete shift in the way we did Banking pre nationalization
(1969), from ‘Class Banking’ we moved to ‘Mass Banking’ and ‘Security Oriented Lending’ to ‘Purpose
Oriented Lending’.There have been disruptive innovations in the Banking Industry in the new millennium. (
Since 2000). Core Banking Solutions, Internet Banking, ATMs, Mobile Banking, Micro Finance Lending, Speed
Clearing, Cheque Truncation System, Debit and Credit Cards, etc. to name a few. This article captures major
disruptive changes in the banking industry by classifying them into Changes in the Banking system, Changes
in the Deposits and Advances area and the Payment and Settlement systems. Banks have now become ‘One
Stop Solutions for the Financial Services’. Under one roof, the customer can get Banking, Insurance, Mutual
Fund services. Under Core Banking Solution (CBS), a customer is no more a ‘Branch Customer’ – HE is a
‘Customer of the BANK’. He can operate his account from any Branch. From Customer of the Bank we are
moving ahead to the ‘Customer of the Banking System’. Banking in the future will have to rely more on the
new generation technologies such as Social Media, Mobile, Analytics and Cloud (SMAC). (CII-KPMG Report
13 September 2013). This article details what could be the disruptions that Indian Banks could face in the next
four years.
“Change is the only Constant”. (Heraclitus). introduction of Core Banking Solutions (CBS), the customer
“Whenever Change occurs, the ones who adapt to the had to go to that very branch where he maintained the account
Change shines and those who do not, become victims of for all his banking needs. After CBS, he can go to any branch
change.” and get banking service. Thus, from the ‘Branch Customer’
The above statements apply to both organisations and the he has now become a ‘Bank Customer’. The business hours
individuals. Innovation brings about change in the process of of banking, holidays or strikes by employees are having very
manufacture or features of a product. When an innovation by a minimal impact on customer service due to the wide spread use
smaller company with fewer resources successfully challenges of technology. Automated Teller Machines (ATMs), Debit Card/
established incumbent business we call it as ‘Disruption’. The Credit Card, Internet Banking have revolutionized the mode
new entrants target segments over looked by the existing of banking operations. It is now 24 X 7 X 365 days banking
players and offer products at much lower price. “Disrupters first with “AAA” facility (Any Time Any Where Any How). The wide
appeal to low-end or unserved customers and then migrate to spread use of mobile by Indian population in the past two
the mainstream market” (Clayton M.Christesen) years has given a new dimension to the banking for the future
In the new millennium, we have come across lots of changes viz., M-Banking (Mobile Banking). The granting of licence to
which have re-defined the Banking services. Before the Small Banks and Payment Banks will have great impact on
the Financial Inclusion efforts of the Government of India. The emerging market segment that is not being served by existing
issuance of Aadhaar Cards, implementation of Pradhan Mantri incumbents in the industry.
Narendra Modi’s Jan Dhan Yojana, Self Help Group Financing Some of the examples of Disruption are furnished in the
through Banks and Micro Finance Institutions (MFI), use of following table:
Business Correspondents by Banks are going to revolutionalise
the mode of disbursing credit to the needy sector of the economy. Established Technology Disrupted Technology
Theory of Disruptive Innovation (DI) Brick & Mortar Retailing On-line Retailing
A disruptive innovation is an innovation that creates a
new market and value network and eventually disrupts an Traditional Film Cameras Digital Camera
existing market and value network, displacing established market
leaders and alliances. The term was defined and phenomenon Offset Printing Digital Printing
analyzed by Clayton M. Christensen beginning in 1995. More
recent sources also include «significant societal impact» as an Landline Plans Cell Phones
aspect of disruptive innovation (Wikipedia)
Christensen defines a disruptive innovation as a product Traditional Brick & Mortar Banking Core Banking Software
or service designed for a new set of customers. Christensen
describes that the disruptive innovation can take place in two
Remittance by DD/Mail Transfer Mobile Banking
ways:
1. Low End Disruption: when a new entrant tries to satisfy
the need of low end customers of an existing product. Sustaining Innovation Vs Disruptive Innovation
Here the new entrant tries to offer products at lower price than Each and every innovation cannot become Disruptive
existing players. This product may not have all the features of Innovation. No company sits idle once a product is introduced
the existing products which may be catering to the needs of high in the market. They will have an R & D Team which keeps
end customers. In low-end disruption, the disruptor is focused innovating new things in tune with the needs of the customer.
initially on serving the least profitable customer, who is happy These innovations do result in increasing the market share and
with a good enough product. Once the disruptor has gained a the profits of the existing company. These types of innovations
foothold in this customer segment, it seeks to improve its profit are termed as ‘Sustaining Innovation’.
margin. To get higher profit margins, the disruptor needs to enter In contrast to the above, Disruptive Innovation caters to new
the segment where the customer is willing to pay a little more for markets not tapped by the existing players. The changes are
higher quality. dramatic and the traditional models are disrupted by the new
entrant.
The following table captures the difference between Sustaining
Innovation and Disruptive Innovation:
Changes in the Structure of Banking System d) Introduction of Aadhaar and Prime Minister’s Jan Dhan
Yojana (PMJDY)
a) Granting of Licence to Payment Banks and Small Banks Unique Identification Authority of India (UIDAI), which
On 19th August, 2015, Reserve Bank of India granted in-principle administers the Aadhaar scheme, as on March 2015 (Times of
approval to 11 applicants for setting up Payment Banks. This India, 29.03.2015) has assigned 786 million Aadhaar numbers
approval is valid for 18 months. These banks cannot undertake across the country. PMJDY scheme was started with a target to
lending activities and initially deposit is capped at Rs.1 lakh per provide ‘universal access to banking facilities’ starting with “Basic
customers. 25% of their branches must be in unbanked rural areas. Saving Bank Account” with an overdraft upto Rs.5000 subject to
Payment Banks will bridge the last mile between bank branches satisfactory operation in the account for six months and RuPay
and remote customer living in a rural pocket. They are permitted Debit card with inbuilt accident insurance cover of Rs. 1 lakh and
to issue ATM and Debit Cards (not credit cards). They may also providing social security schemes i.e., Pradhan Mantri Suraksha
offer internet banking services to leverage technology to offer low Bima Yojana , Pradhan Mantri Jeevan Jyoti Bima Yojana & Atal
cost banking solutions. They will essentially rely on technology to Pension Yojana .
reach payment services to all customers, using mobiles as a banking Milestones achieved under PMJDY in just one year of its
vehicle. implementation – August 2015
RBI also granted approval for 10 Small Banks on 16th Sept 2015. Banks have opened 17.74 Crore accounts under PMJDY with
These banks are permitted to do lending activities unlike Payment deposit of more than 22000 crores.
Banks which cannot. They have to advance loans primarily to the Aadhaar has been seeded in 41.82% of account opened under
unbanked, small businesses and farmers, micro and small industries PMJDY
and unorganized sector entities which do not have access to finance Zero balance accounts in PMJDY have declined from 76% to
from the larger banks. 45.74% from September 2014 to 19th August 2015
Both the above banks are going to displace existing banks’ More than Rs 4273 crore have been routed through these
importance in the Semi Urban and Rural areas. Due to the use of accounts till June 2015 towards payment of wages under MNREGA.
latest technology their cost of operations would be much lower and DBTL transactions: Transfer of subsidy of more than Rs 17446
they would break even in the very first year of operation. crore through Jan Dhan accounts from November 2014 to 31st July
2015.
Public
Sector 9.50 7.49 16.99 14.37 8.13 28876.72 26.79
Bank
Regional
Rural 3.29 0.54 3.83 2.66 1.19 6480.21 22.65
Bank
Private
0.49 0.31 0.80 0.75 0.30 1402.37 39.31
Banks
In the 21.61 Crores Accounts opened, Deposits balance was Loans under this have helped women in the rural and semi urban
Rs.36,759.30 Crores areas to attain financial independence. Lending to this sector takes
PMJDY Scheme has not only found an entry in the Guinness two models:
Book of World Records but along with Aadhaar Scheme has i). Direct Lending by Banks to Self Help Groups.
revolutionalised the method of providing subsidies to the rural NGOs assist in forming the groups, helping them mobilise
people. Now, through the DBT (Direct Benefit Transfer), the savings and maintain accounts. After the group attains experience
government assistance to the poor and needy (in the form of (termed ‘mature’), Banks lend money based on the savings of the
subsidies, unemployment allowance, etc.) get directly credited to group and their activity needs. Banks have found that the Non
their bank accounts. This has not only ensured that the benefit Performing Advances (bad debts) under this sector is very minimal
reaches the poor but also helped in plugging the leakages in the (less than 1%) because the group members take responsibility
system. Government is contemplating to bring Kerosene also under for the payment of the loans taken by any member. Peer-level
DBT scheme where the subsidy is very high and the misuse of the pressure works well
same can be plugged. ii). Banks Lending to Micro Finance Institutions (MFIs): MFIs
specialize in lending to this sector. They have corporate structure.
e) Provision of all Financial Services under one roof Some of them have come out with public issue and a few of them
All categories of Banks (Public, Private or Foreign) have in the got licence from RBI to start ‘Small Banks’. Here, the yield (interest
last one decade become “One Stop Solution” for all financial service on advance) for the bank is low but so also the administrative
needs of the customers. In fact, Banks are doing more of non cost and risk of NPA. The MFIs lend to the SHG at higher rates of
banking functions like Selling Insurance Policies, Mutual Funds interest and the difference forms their profit.
etc. These activities help them in getting Commission without the Micro Finance lending has disrupted the rural lending model
risk associated with the lending and the need for maintenance of of the banks.
capital for these businesses (Banks are required to maintain 9% of
their Risk Weighted Assets as Capital – CAR). Banks have set up 2. Changes in the Payment & Settlement System:
separate cells under various banners – Private Banking, HNI (High The passing of Payment and Settlement Act, 2007 and Payment
Net worth Individuals) Banking, Wealth Management, etc. which and Settlement Regulations 2008 (which came into force from
offer advisory services. 12.08.2008) has altered the payment & settlement space drastically.
f) Micro Finance /Self Help Group (SHG) Lending a. Speed Clearing and Cheque Truncation System (CTS)
Micro Finance refers to lending small amounts. Normally, it is Speed Clearing refers to collection of outstation cheques through
lent to a group of people. Most of the beneficiaries are women. the local clearing. It facilitates collection of cheques drawn on
The above table gives an idea about the volume and value of Wide spread use of Mobile Phones is an enabler for payments
the transactions routed through the various modes of payment. using technology and sometimes, without the intervention of the
During the year 2014-15 total retail payments in volume was Banks. 75 percent of the population has mobile subscriptions,
4,620.9 million and the value was Rs. 1,54,129.3 billion. Of these, a total of 946 million. A deeper look into the web traffic in the
Total Paper Clearing was 1,195.8 billion and the value Rs. 85,439.3 country reveals, 72 percent of all online activity in India is done
billion. The balance being Electronic Clearing. It can be observed on mobile. Paytm, Oxigen Wallet and other payment agencies are
that Electronic clearing accounted for 74.12 % of the total already being used by customers for making on line payments.
volume and 44.56% of the value. Vodafone M-Pesa is very popular for transfer of money from one
Mobile Banking - Mobile phones, as a medium for extending place to another.
banking services, have attained greater significance because The following Chart shows the usage of digital media in India
of their ubiquitous nature. The rapid growth of mobile users in as on January 2015:
India, through wider coverage of mobile phone networks, have
made this medium an important platform for extending banking
services to every segment of banking clientele in general and the
unbanked segment in particular.
business differentiator. The future of the Banking would change from ‘Customer of a
Analytics today can be effectively deployed at every stage of Bank’ to ‘Customer of the Banking System’. Like Mobile Number
the consumer lifecycle. The Know your customer (KYC) activity in portability, the customer’s account number with a bank could be
the customer on boarding process is increasingly dependent on used for transacting or availing services from any other bank. The
analytics tools to identify the right set of customers. Anti-money number of banks and branches would come down drastically. The
laundering (AML) monitoring is another aspect where complex type of services rendered inside a physical branch would change
algorithms are used to identify reportable transactions. from the routine to the advisory nature. Many of the Private
Similarly consumer spend analysis can assist banks in Sector Banks are already in the advanced stage of preparation
identifying cross sell and up sell opportunities. in this area. It is the Public Sector Banks which have to cover a
lot of ground, without further delay, if they have to retain their
Wearable Banking identity and grow in the business. MA
With the innovation of Smart Watches, banking is slated to
shift from pockets to wrists. Wearable Banking will help banks References
to roll out contextual notifications to clients. World of predictive 1. Reserve Bank of India Website: www.rbi.org.in
banking would emerge. Products will become more and more 2. Thomas Mathew, TCS Financial Solutions, Impending Disruption in
customized to suit each of the customers. Banks can go beyond the Payment Marketplace - Should Retail Banks be Worried? - A
banking by tracking the pulse rate, sleeping habits, daily exercise Validation Using Porter’s Five Forces Framework
and create customized insurance product at lowest insurance 3. Productivity in Indian Banking 2014 - Digital Banking – BCG Report
premium. Use of smart watch may dispense with PIN and a 2014
person’s heart beat may become the authentication factor. More 4. India: web, mobile, and social media data for early 2015 Tech in
and more of biometric authentication may evolve. Wearables Asia
may become a key device for multi-factor authentication. When 5. Jörgen Ericsson, Philip Farah, Alain Vermeiren, and Lauren
a customer passes through the branch of a bank he may get the Buckalew - Winning Strategies for Omnichannel Banking Cisco
balance in his Savings Account. IBSG Global Research Reveals New Ways for Banks To Prosper in
an Omnichannel World
Conclusion 6. Reserve Bank of India’s Report on Trend and Progress of Banking
Mobile Banking and Digital innovations are going to be the in India 2014-15
disruptors of the Indian Banks in the next four years. The 7. Reserve Bank of India’s Annual Report 2015
following chart of BCG Analysis brings out a comparison between 8. Indian Banking - Maneuvering through Turbulence: Emerging
the current model and the emerging paradigms strategies – Study by KPMG and CII – 2013
9. Shivani Misra – Trending Technology in Remittances – Indian
Banker – December 2015
10. Clayton M.Christensen , Michael Rayor and Rory McDonald –
Disruptive Innovation – HBR – South Asia – December 2015
11. M.Yadagiri and G.Srinivas - Payment Banks: Empowering Digital
India.– Management Accountant – October 2015)
I
n this article we will understand the various issues that applicable to Cost Accountants and Company Secretaries also
may arise while reporting for fraud as per Companies for their audits done under sections 148 and 204 respectively.
Act 2013. Let’s first understand the law relating thereto. Section 139 makes this applicable to branch auditors.
Section 143(15) If any auditor, cost accountant or Company
Section 447 of The Companies Act 2013 as Secretary in practice do not comply with the provisions of sub-
applicable from 1st April 2014 defines Fraud as “Fraud section (12), he shall be punishable with fine which shall not be
in relation to affairs of a Company or any body corporate, less than one lakh rupees but which may extend to twenty-five
includes any act, omission, concealment of any fact or abuse of lakh rupees.
position committed by any person or any other person with the
connivance in any manner, with intent to deceive, to gain undue Rules for fraud Reporting
advantage from, or to injure the interests of, the Company or its Rule 13 of the Companies (Audit and Auditors) Amendment
shareholders or its creditors or any other person, whether or not Rules, 2015 relate to reporting of frauds by auditors which is given
there is any wrongful gain or wrongful loss.” below:
(1) If an auditor of a Company, in the course of the performance
Section 143(12) of Companies Amendment Act 2015 states of his duties as statutory auditor, has reason to believe that
that- an offence of fraud, which involves or is expected to involve
“Notwithstanding anything contained in this section, if an individually an amount of rupees one crore or above, is being
auditor of a Company in the course of the performance of or has been committed against the Company by its officers or
his duties as auditor, has reason to believe that an offence of employees, the auditor shall report the matter to the Central
fraud involving such amount or amounts as may be prescribed, Government.
is being or has been committed in the Company by its officers (2) The auditor shall report the matter to the Central
or employees, the auditor shall report the matter to the Central Government as under:-
Government within such time and in such manner as may be (a) the auditor shall report the matter to the Board or the
prescribed. Audit Committee, as the case may be, immediately but
Provided that in case of a fraud involving lesser than the not later than two days of his knowledge of the fraud,
specified amount, the auditor shall report the matter to the audit seeking their reply or observations within forty-five days;
committee constituted under section 177 or to the Board in other (b) on receipt of such reply or observations, the auditor shall
cases within such time and in such manner as may be prescribed. forward his report and the reply or observations of the
Provided further that the companies, whose auditors have Board or the Audit Committee along with his comments
reported frauds under this sub-section to the audit committee (on such reply or observations of the Board or the
or the Board but not reported to the Central Government, shall Audit Committee) to the Central Government within
disclose the details about such frauds in the Board’s report in fifteen days from the date of receipt of such reply or
such manner as may be prescribed.” observations;
As per Section 143(13) No duty to which an auditor of a (c) in case the auditor fails to get any reply or observations
Company may be subject to shall be regarded as having been from the Board or the Audit Committee within the
contravened by reason of his reporting the matter referred to in stipulated period of forty-five days, he shall forward
sub-section (12) if it is done in good faith. his report to the Central Government along with a note
While based on Section 143(12) of Companies Act 2013 above containing the details of his report that was earlier
provisions applies to Chartered Accountants (Statutory Auditor), forwarded to the Board or the Audit Committee for
Section 143(14) of Companies Act 2013 makes above provisions which he has not received any reply or observations;
Example, Misstatement in Financial Statement if done with the check again if such frauds are linked. For example, Cost Auditor
intent, could be reported if other conditions are met. However, if and Secretarial Auditor may find different types of frauds within
such misstatement is due to error then it should not be reported. their audit scope thus such frauds may not be linked or clubbed
A study conducted by Association of Certified Fraud Examiners together.
show that globally less than 3% of frauds are detected by way It may be noted that fraud cases found during course of audit
of external audit in large organizations and only 6% in small or are to be reported i.e. related to their domain area like cost audit
medium organizations. The figure is 1% in case of South Asia. by a cost accountant, secretarial audit by a Company Secretary
and statutory audit by a chartered accountant. Out of the three
2. Fraud is suspected or there is reason to believe that it is professionals, the one who detects the fraud first should report it
happening or it has happened. Once the definition of fraud is to Central Government and other should evaluate the same about
fulfilled by any event and intent is proved, this condition will be the correctness and steps taken. Other professionals should
met automatically. evaluate only if such frauds falls under their scope of audit. If
they are satisfied, then they should mention the same in their
3. Fraud is found in the course of audit. Only those cases report. If they are not satisfied and after further review there is
have to be reported to the Central Government that are found some change than what was reported earlier then such auditor
during the course of audit u/s 139, 143, 148 and 204 after 1st should report again.
April 2014. Thus, cases found during performance of other attest Information that needs to be submitted to Central Government
and non-attest services can be reported to Central Government in Form ADT-4 includes:
if such services are done within the ambit of Companies Act a) Address of the office or location where the suspected offence
2013 by the persons covered u/s 139,143,148 and 204. Cases is believed to have been or is being committed,
found through internal audit are not mandated to be reported to b) Full details of the suspected offence involving fraud,
Central Government. Reason could be due to the fact that many c) Particulars of the officers or employees who are suspected
organizations have their own internal audit departments. to be involved in the commission of the offence,
d) Basis on which fraud is suspected,
4. Fraud should have been done or being done by the officer e) Period during which the suspected fraud has occurred,
or employee of the Company being audited. As the condition f) Estimated amount involved in the suspected fraud.
clearly specifies, fraud done by outsiders like contractors,
suppliers, customers, by way of hacking by an unknown person, This clearly means that some amount of investigation is
etc. need not be reported to Central Government. However, required by the auditors before submitting the report. Auditors
cases where there is collusion between officer or employee of the are not expected to take up Fraud investigation assignments by
Company and any outsider, such cases also need to be reported themselves, for that management may give separate assignment
to the Central Government. to a specialised agency. It may also be noted that reporting period
of sixty days (forty five and fifteen days) start when all above
5. Fraud should have happened in the Company. Since conditions are met.
auditor takes up the audit of a Company they need to report for In details of action taken, management may inform the auditor
what’s happening in the Company and not in other Company. that matter is under further investigation and same may be
Here it may be noted that listed / unlisted, small / large and informed by auditor in its report to the Central Government. In
holding / subsidiary companies are not differentiated. Each order to show genuine intent to recover money lost due to such
Company is a separate legal entity and thus a separate auditor fraud; it is safer to file a First Information Report (FIR) with the
is appointed or separate audit assignment is given. Cases where Police. Central Government may question the non-filing of FIR.
a Company falls under the regulated sector and is mandated to Filing of FIR means that remedies under Indian Penal Code (IPC)
report the frauds to the regulator like RBI, report should be sent are sought.
by the Company (not by auditor unless required by law) to such Once the investigation of a fraud case is completed, the
regulator in their prescribed format/procedure. Company has to write off the defrauded amount from the books.
FIR and investigation report would help the Company in claiming
6. Approximate value of fraud individually should be in such amount as business expense with Income Tax Department.
excess of Rupees One Crore. Here the word individually must It may also be noted that reporting of fraud by an auditor
be adhered. It might happen that during the same audit an to any external agency in compliance with any law in force at
auditor may find more than one fraud case both falling below the that time does not invoke professional misconduct proceedings
threshold limit. In such cases auditor must be extra cautious to against the auditor. A clause to this effect may be incorporated
Cases found during Statutory Audit that are below the Cases of fraud found in Subsidiary Company and reported
threshold limit of Rupees One Crore individually. to Central Government.
Such cases need to be reported within 2 days to the Board Such cases need not be reported again to Central Government
or Audit Committee as the case may be (Rule 13(3)). Such cases as part of audit of Holding Company. However, such cases need
need to be mentioned in Board’s Report (Rule 13(4)) and Auditor’s to be mentioned in Auditor’s Report of the Holding and Subsidiary
Report (CARO 2015). Company both.
Cases that are not detected during the course of audit u/s Cases where audit happened prior to 1st April 2014 i.e.
139, 143, 148 and 204. the date when Companies Act 2013 came into force but
Here cases found during internal audit done during the year investigation concluded after 1st April 2014.
under Companies Act 2013 are covered. In such cases, comments It might happen that audit of a Company was completed
of the Board or Audit Committee need to be taken. Such cases under Companies Act 1956 and fraud was reported accordingly
need to be mentioned in Auditor’s Report. but investigation of that fraud concluded after 1st April 2014.
Since final impact of such fraud will be reflected in the financial
Cases found during attestation services or during any statements audited after 1st April 2014, such cases will again form
other services (like Tax/VAT/Service Tax Audit, merger and part of Board’s and Auditor’s Reports.
acquisition or valuation) provided during the year but not Auditors are advised to take up audit assignments based
covered under Companies Act 2013 or provided by those who on auditing standards. In order to avoid being penalized as
are not covered u/s 139,143,148 and 204. mentioned in Section 143(15), auditors must retain the audit
In such cases, comments of the Board or Audit Committee papers like daily planning and observation papers, draft
need to be taken. Such cases need to be mentioned in Auditor’s reports, management’s reply to the draft report and also the
Report. This is because certain services can be provided by other data taken from software. Auditors may take an undertaking/
professionals who are not Statutory Auditors, Cost Auditor and letter from the management of the Company clearly specifying
Secretarial Auditor. if any fraud was detected during the year and if detected, the
details thereof. These documents will help auditors to put forth
Cases involving persons other than officer or employee of their case where fraud gets detected by someone else and
the Company. auditors are called in to explain why they could not detect the
These are the cases where contactors, suppliers, customers, fraud during the audit. MA
consultants, etc. are covered. In such cases, comments of the
Board or Audit Committee need to be taken. Such cases need to References
be mentioned in Auditor’s Report. 1. Website of Ministry of Corporate Affairs – www.mca.gov.in
2. Website of Reserve Bank of India (RBI) – www.rbi.org.in
Cases of fraud found by Management through its internal 3. Website of Association of Certified Fraud Examiners (ACFE) -
system or though any other external system (like Forensic www.acfe.com
Audit done as a special assignment).
Auditors need to evaluate such cases independently and vineet.starifa@gmail.com
TQM:
‘A tool of business excellence
“In today’s globalised world, where geographical Boundaries are slowly becoming meaningless, the question of business
sustainability is to be seen in more than individual country’s trade policies, or the capability of producing goods or services.
Cost, which is key of success or failure for any economic activity demands focus on the product acceptability in the mind of
customer. Product or services with secured, royal and satisfied customers are capable of fetching more revenues than the
other ones. Thus whole system has to be aligned with the customer satisfaction which may be expressed as the gap between
actual and accepted performance of product or services available to him”. Before taking about modern quality management
systems and philosophies, historical aspects of quality may be looked into;
may be framed after the analyzing following aspects of the feedback or online.
organization. They are: B-Quality function deployment: A robust quality function
1. Reason of establishment of the department/division must be developed.
2. Level of attainment of customer needs C-Business Process Reengineering (BPR): BPR is a business
3. Level of customer satisfaction management strategy, focusing on the analysis and design of
4. Customers and suppliers relationship workflows and processes within an organization.BPR aimed to
5. Cause effect analysis help organizations fundamentally rethink how they do their work
6. Preventive measures of recurring problems in order to dramatically improve customer service, cut operational
7. Improving efficiency costs, and become world-class competitors.
Before selecting point of improvement, an exhaustive analysis D-Cost of quality statement: Cost statement help to trace the
is required as any scheme for improvement requires substantial cost pattern, cost statement format as prescribed by ICAI may be
investment in training, management time and communication. used for this purpose.
(A) Review and analysis: At this stage review and analysis is E-Top team workshops: By organizing top level executive
carried out and related information of the complete improvement workshop goal, awareness, action plan and it implementation
process is shared with everyone indicating supplier and customer can be explored.
links in the quality chain. This also demands information F-Quality seminars: QS may be organized at various levels
about progress and consolidates success. For effective results, calling some of the industries experts / experts from universities
everybody in the organization must assess the TQM process. or reputed institutions to develop conductive environment within
Incorporations of the perception of internal and external organization.
customers are most important. It is also important to establish G-Departmental analysis: Conduct detailed departmental
some feedback system of the success on a regular basis and at analysis and take measures wherever required
the same time the individual and team contributions are given H-Quality training: Appropriate training mythology need to be
the due recognition. Setting up of new targets as required by developed and implemented.
customers at this stage will automatically upgrade the quality I-Quality circles: Various groups may be formed from various
standard of the organization and maintain the competitive functions to organization of quality circles
position in the market place. J-Suggestion schemes: Suggestion scheme e.g. Kaizan , may
Techniques for TQM: One or combination of following stated be implemented.
technique can be selected for improvement – K-Process management: A dedicated process management
system is key of process improvement.
L-Just in Time Manufacturing (JIT): JIT approach used in
inventory and product handling, companies can often cut costs
significantly. Inventory cost contributes heavily to the company
expenses, especially in manufacturing organizations.
TQM Model
Customer delight is the aim of TQM. A typical model shown
in fig highlights how the implementation of TQM benefits the
organization in long term and short term and in turn achieves
the customer delight, a step ahead from customer satisfaction.
When the customer expectations from product or service are
balanced by actual product quality offered to him, the customer
satisfaction is as results. But, if the actual quality standards
exceeds from customer expectation, this results in customer
delight. TQM aims at customers delight going one step ahead
of mere satisfaction of customers. The delighted customer will
become the loyal customer and have a complete trust in the
offering of the company’s products and services. The quality of
COMPONENT OF TQM the product results in higher reliability of which in turn helps to
A - Customer’s perception surveys: This is very first step attain the retention of loyal customer base.
in TQM, Surveys may be conducted through voice call, paper
Conclusion
TQM MODEL It is well established fact that, TQM can deliver desired result
The quality of the product depends on the ability of the to support business excellence by achieving customer delight.
company of identify both stated and unstated needs, translation Viewing it in macro level, this not only serve to individual group of
of these needs into design specifications, and designing and customer or company, but effect may be search at microeconomic
managing quality level as per design specifications and ensuring level and at macroeconomic level. This ensures optimum utilization
performance. This is achieved through a well placed quality system inputs i.e. natural resources, which in turn drive the economic
and involvement of employees at all the levels. The continuous cycle much efficiently. MA
improvement in quality is the result of empowered employees and
the leader ship of the management.
Thus higher quality levels of products/ services accompanies vitin@bhelpsnr.co.in
Articles invited
We invite quality articles and case studies from members in the industry with
relevance to Cost and Management Accountancy, Finance, Management,
and Taxation for publication in the journal. Articles accompanied by color
photographs of the author can be sent to: editor@icmai.in
T
he Sumerians of Mesopotamia, one of the oldest civilizations, first used gold as sacred, ornamental, and decorative
instrument in the fifth millennium B.C. The early Egyptians used gold primarily for personal adornment, rather than
for monetary purposes, although the kings of the fourth to sixth dynasties (c. 2700 - 2270 B.C.) did issue some gold
coins (HDFC Securities, 2015). From the Indian point of view, gold in the form of jewellery is quintessential item in
most of our social customs and celebrations, festivals, marriages, anniversaries, religious rituals, etc as because
it symbolizes the status and wealth. This is why, investment in physical gold keeps on growing over decades. As
a commodity, demand for gold in India is interwoven with culture, tradition, the desire for beauty and the desire for financial
Phase 1: Gold Control Policy (1947 – 1963) Phase 2: Pre-Liberalization Policy (1963 – 1990)
Foreign Exchange Regulation Act (FERA) in 1947 Gold Control Rules (1963)
Nationalization of Kolar gold mine at Mysore in 1956 Gold (Control) Act (1968)
Gold Bonds 1980 (March, 1965)
Replacement of the proportional reserve system with
the minimum reserve system for currency issue in National Defence Gold Bonds 1980 (October,1965)
1956 Voluntary Disclosure of Income and Wealth
First Gold Bond Scheme introduced in 1962 (Amendment) Ordinance (1975)
Consequences Gold auctions (1978)
Consequences
During this phase policies are largely proved
ineffective in controlling the gold market in India. Research indicates that successive attempts to curb
Failed to wean people away from gold, to regulate demand for gold have proved ineffective. Restrictive
supply of gold, and smuggling. import policies have had a limited effect on demand.
But surprisingly, the policies proved to be effective in Instead, they have led to increased smuggling. The
stabilizing the domestic price of gold. gold smuggled into India between 1968 and 1995
varied from 10 to 217 tons per year.
Phase 3: Post-Liberalization Policy (1990 - 2007) Phase 1: Policy since Recession (2007 onward)
BOP Crisis and Gold Mortgage by India Global recession of 2007 and its impact on gold
demand
Gold Control Act, 1968 repealed in June, 1990
Gold Demand’ surge – Post recession
NRI Scheme introduced in March, 1992
Scope of Special Import License (SIL) scheme Inelasticity of gold demand to its price
expanded to include gold in April 1994 Negative effect of gold demand on CAD
Seven Banks authorized to import gold in August 1997 Government initiatives – a negative approach to gold
policy
Gold Deposit Scheme (GDS) launched by State
• Prominent feature of phase II
Bank of India in 1999
Consequences: • Is it counterproductive?
Consequences:
During this phase, demand continued to rise but it
was met primarily through official channels. Gold demand in 2007, demand was 796.1 tones. It
peaked at 1022.3 tons in 2010, reduced slightly in
Smuggling was curbed, the price differential between subsequent years and reached 975 tons in 2013.
the domestic and international gold market narrowed
and the government earned revenue through import At the same time, the gold price (10 grams) almost
tariffs and domestic taxes. trebled from ` 9223.7 in 2007 to ` 26440.2 in 2013.
In order to control CAD and reverse the depreciation of
the rupee, the government has introduced restrictions
on the gold market once again.
Source: adopted & improvedfrom FICCI - World Gold Council Report - (2014)
Price of Bond will be fixed in Indian Rupees on the basis of the previous week’s (Monday–Friday)
Pricing Mechanism simple average of closing price of gold of 999 purity published by the India Bullion and Jewellers
Association Ltd. (IBJA).
Payment for the Bonds will be through electronic funds transfer/cash payment/ cheque/ demand
Payment mode and
draft. Government of India Stock under GS Act, 2006. The investors will be issued a Stock/Holding
Issuance norm
Certificate. The Bonds are eligible for conversion into de-mat form.
The redemption price will be in Indian Rupees based on previous week’s (Monday-Friday) simple
Redemption Price
average of closing price of gold of 999 purity published by IBJA.
The investors will be compensated at a fixed rate of 2.75 per cent per annum payable semi-annually
Rate of Return
on the initial value of investment.
The interest on Gold Bonds shall be taxable as per the provision of Income Tax Act, 1961 (43 of 1961)
Taxability
and the capital gains tax shall also remain same as in the case of physical gold.
Bonds can be used as collateral for loans. The loan-to-value (LTV) ratio is to be set equal to ordinary
Collateral Value
gold loan mandated by the Reserve Bank from time to time.
6. Features of Indian Gold Coin (IGC) perspective. The scheme offered two kinds of return – fixed
IGC is a part of Indian Gold Monetization Scheme and ‘Make interest income on the gold deposit and capital gain, if any,
in India’ initiative launched by the Government of India in arising out of appreciation in gold price along with flexibility of
association with BIS, MMTC and World Gold Council (WGC). premature redemption. Both short term and long term investors
The coin will be the first ever gold coin manufactured in India. would not have to face any safety concerns because of the
Until now, Indian consumers largely rely upon foreign gold coins provision of ‘Gold Reserve Fund’ to address the underlying price
to address their needs, driving a significant amount of Indian and currency risk in the medium and long term as Government
currency to foreign markets. The purpose of the measure is to would bear the risk of appreciation in price of gold at the time
reduce the demand for coins minted outside India and ensure the of redemption of deposit. On the other hand commercial banks
recycle of the gold available in the country. The IGC is unique in would provide safety on the short term deposits. Moreover, the
many respects and will carry advanced anti-counterfeit features scheme allows small amount of gold deposit (Minimum 30 grams)
and tampered-proof packaging that would allow easy recycling. and flexibility of tenure along with income tax and wealth tax
Apart from these, the IGC has the following features: exemptions. On the supply side, the jewellers may get gold loan
u IGC will have national emblem, Ashok Chakra, engraved in from the bank. When a gold loan is sanctioned, the jewellers will
one side and the face of Mahatma Gandhi on the other side. The receive physical delivery of gold from the refiners. The scheme
coins will be available in 5 and 10 gram denomination. A 20 gram also enables the Temples / Religious Trust to earn return on the
bar or bullion will also be available. The price for a 5 gm coin is gold lying with them. If this gold comes out from the temples, it
Rs.14,600, 10 gm is Rs 57,600 and 20 gm is Rs 28,900 excluding will save a major chunk of Forex.
VAT and other taxes. Thus the present scheme attempted to do away with the
u IGC will be of 24 carat purity and 999 fineness and coin will limitations of the earlier version of GDS and as such looks
be hallmarked as per BIS standard. promising to deliver the objectives of the scheme in long term.
u Tampered-proof packaging along with advanced It is also true that GMS has worked well in Turkey where the
anti-counterfeit features make the IGC very safe and easily consumption of gold driven by the same sentiments as prevalent
recyclable. in India. From that perspective, the scheme should have
u The coins will be made available through the 18 designated tremendous prospect in India. But there are certain obstacles that
MMTC outlets. Later all banks will market these coins need to be understood in right perspective. These are:
7. Problems and Prospects of Gold Monetization 7.1 Strong Emotional Attachment of Indians towards Jewellery
Scheme The major obstacle before the scheme is to tackle the
The present GMS is more attractive as compared to the emotional attachment of Indians especially the Indian women
erstwhile GDS and investment in physical gold in terms of return towards Jewellery. Due to such strong emotional attachment
Presently India is the largest consumers and importer of gold which have great
significance for macroeconomic stability. Demand for gold in India is inelastic
because of its high resale value, demonstration effect, rising affluence of middle
class, Indian sentiments over the possession of gold jewellery, hedging tool against
inflation and safe haven for parking black money. Given this background, the
present paper primarily attempts to capture the Indian perspective with regard to
the gold policy since independence with major emphasis on recently launched Gold
Monetization Scheme and its components – Gold Deposit Scheme, Sovereign Gold
Bonds and Indian Gold Coins. The paper also touches upon the investment options
available w.r.t. gold along with problems and prospects of Gold Monetization
Scheme (GSM).
and wearing requirements of jewellery on the festive seasons/ to 100 grams and Rs.100 per additional lot of 100 grams, testing
social occasions, keeping the gold in jewellery form becomes the charges of Rs. 300, stone removal charges of Rs 100 and melting
necessity for almost in all Indian households. As gold has to be loss. This will not attract the target group both in terms of cost
stored in standardised under the scheme, households are unlikely and the modus operadi involved.
to participate in the scheme. According to World Gold Council
(WGC) 75% of gold imports of India is consumed in the form of 7.4 Legal Hassles relating to Black Money invested in Gold
jewellery mainly in rural areas where people attach tremendous If somebody deposit large quantity of gold whether that would
sentimental value to gold jewellery. So, it is difficult and loss come under the purview of Income Tax or not is a big issue in India
making too (because of foregoing the making charge of jewellery as it is widely believed that the major chunk of gold investment
while melting besides other charges) for them to take part in the in India is financed through black money. Given the present
scheme. Unless and until this myth of social status is broken the government move against black money, people are apprehensive
desired output of the GMS will be very low. This is also apparent that they may be harassed by income tax authorities if they
from the fact that from 05 – 19th November 2015 only 400 gram deposit large quantity of gold. So long this apprehension persist,
gold have been deposited under GMS (Statesman, 2015). the scheme is not likely to get the desired response. According
to experts, assurance must be given that customers shall not be
7.2 Gold Loan Products are a strong deterrent harassed by tax authorities on gold deposits. Certainly income tax
Gold jewellery has collateral value in securing finance at the department may come into picture in case of very large deposits.
time of need. There are specialized institutions (such as Muthoot Till now tax on conversion of physical gold into gold deposit
Finance, Manappuram, IIFL, etc), commercial banks and even the schemes is imposed at 20% with indexation. It is recommended
moneylenders in unorganised sector who provide loans on the that tax should be imposed only when gold is being sold.
basis of mortgage of jewellery. The advantage of such loan is that
the household can repay the money with interest and get back 7.5 Mismatch of Asset Liability Profile of banks in the long run
the jewellery in its usual form (which has strong emotional value). Although banks can deposit gold as a part of CRR/SLR
A prospective investor under the GMS would compare the loss requirement, they are already holding government securities in
of making charge and other conversion charge with the interest excess of what is required under SLR. Further customer has the
that has to be paid on gold loan obtained from these lenders. The option to redeem the deposits in cash or gold which will increase
availability of such gold loans at competitive rate of interest and the risk mismatch of asset and liabilities for bank. If Jewellers
the scope of retaining the jewellery in its usual form is one of the are allowed to repay gold loan in cash and bank is supposed to
major deterrents for the success of GMS. pay interest in terms of gold, a problem may arise in near future
to manage asset and liability profile leaving scope for significant
7.3 Cost of Conversion is a deterrent mismatch.
Apart from loss of making charges which is around 16% of the
gold value, gold jewellery will be tested for purity and melted 7.6 Lack of Adequate and Reliable Infrastructure
after obtaining the customers’ consent. The customer has to bear Lack of infrastructure is another challenge before the success
various costs like fixed melting charges of Rs. 500 for a lot of up of GMS. There are very few hallmarking centres and refiners that
References
Published Articles and Report:
1. Alexander, C. (2015), Gold Supply and Demand Statistics
for 2015/2016: What is the Message? GFMS Gold Survey,
GFMS Thomas Reuters, 15th June.
2. D’souza, E. (2015), Gold Monetization Scheme for India,
Economic and Political Weekly, Vol. 21, No. 12, March.
3. Goel, A. (2015), Gold Monetization Scheme, Global
Reduction in
Sugar
Conversion Cost
Dilip S. Patil
Finance Manager
Padmabhushan Krantiveer
Dr. Nagnathanna Nayakawadi
Hutatma Kisan Ahir S.S.K. Ltd., Walava
T
he cost data of a sugar factory consists of the The physical parameter and the components of cost of a
material cost, conversion cost and the overheads. sugar industry and the cost control measures which will
While cost control measures are being attempted automatically reduce the cost of production of sugar as given
to by setting standard / norms, the sugar factory below.
very rarely employs the cost reduction methods by
challenging and improving upon the standard / norm.As sugar Conversion cost
industry is a seasonal industry, the best way of effecting cost a. Fuel oil and Lubricants – By following preventive
reduction is to set the standard / norm for the season and maintenance consumption can be reduced.
improve the actual with the norm, analyse the variance and b. Power – Power must be used whenever necessity arises.
adopt corrective measure to get rid of negative variances. Switching off the motors, pumps when not in use.
Income & Expenditure (Per MT. of cane) for the year 2011-12 and 2012-13
2012-13 2011-12
Favourable Adverse
Sr.No Particulars Formula
Variances Variances
Comparison of PMT. Income & Expenditure Between “X” Sugar Mill & “Y” Sugar Mill for the year 2012-13
Favourable Adverse
Sr.No Particulars Formula
Variances Variances
1 Increase in Co- product income 12.21 Diff. in Income x crushing of “X” Sugar Mill
2 Decrease in Distillery Income 1227.44 Diff. in Income x crushing of “X” Sugar Mill
3 Increase in Co-gen. Income 115.39 Diff. in Income x crushing of “X” Sugar Mill
4 Decrease in other income 393.14 Diff. in Income x crushing of “X” Sugar Mill
5 Increase in Solar income 31.11 Diff. in Income x crushing of “X” Sugar Mill
6 Decrease in cane cost 2723.00 Diff. in Income x crushing of “X” Sugar Mill
7 Decrease in H & T Expdr. 624.99 Diff. in Income x crushing of “X” Sugar Mill
Increase in Machinery repairs
8 57.81 Diff. in Income x crushing of “X” Sugar Mill
and maintenance
9 Decrease in process chemical 116.83 Diff. in Income x crushing of “X” Sugar Mill
10 Decrease in Packing Expdr. 103.86 Diff. in Income x crushing of “X” Sugar Mill
11 Increase in power cost 118.64 Diff. in Income x crushing of “X” Sugar Mill
12 Decrease in Mfg. over head 817.39 Diff. in Income x crushing of “X” Sugar Mill
Decrease in Salary & wages
13 303.47 Diff. in Income x crushing of “X” Sugar Mill
(20%)
Decrease in Interest on working
14 185.49 Diff. in Income x crushing of “X” Sugar Mill
capital
Profit due to Excess crushing
Increased crushing 38025.54 MT x contribution of
15 (Increase in crushing 38025.54 272.22
“Y” Sugar Mill
M.T)
Decrease in sugar production
16 3203.01 Diff.in Income x Rate of “Y” Sugar Mill
value
17 Increase in fixed cost 2304.15 Increase in fixed cost
Sometime we need not to see how many lakh we have spent, but what is per metric ton of expenditure is more important and in
case of packing expenditure how much per bag expenditure incurred is important. If we are going to compare the financial results of
two sugar mills, both the sugar mills must have follow uniform accounting systems.
The comparison of per metric ton of expenditure is related to variable expenditure and in case of fixed cost comparison must do
with how much rupees spent in Lac. While comparing the expenditure with standard cost the same method to be follow. Sometimes
we spent a lot, but later we come to know that there is no profit, in that case we have to think about cost benefit ratio. As we are
discussing about cost control, so again I have to mention here to reduce cost, to compare the income and expenditure with last year
figures, other sugar mills figures and compare with standard cost. We think that things may go as per budget prepared by us but all
the time it does not happen hence our budget must be flexible.
How to Increase Profit by increasing Expenditure Then what will be general assumption? Expenditure of Rs.1600
Let’s take an example. Here some imaginary figures of per plus Rs.100 per ton additional expenditure on H&T total of
metric ton expenditure have been taken to understand how we expenditure is Rs.1700 PMT. It means our income is less by Rs.100
will gain profit by increasing expenditure. PMT. Now we calculate the income & expenditure if we crush 5
Lac MT of sugarcane instead of 4 Lakh MT.
PMT
Variable Cost (Rs. PMT) SR
PARTICULARS EXPDR. x Rs. Lakh
NO.
Crushing
1 Cane Cost 1000.00
1 Variable expenditure 1400 x 4 5600
2 H & T Cost 160.00 Variable cost for
2 additional 1 Lakh 1500 x 1 1500
3 Machinery R & M Expenses 50.00 crushing
If we divide fixed cost
4 Process Chemical Expenses 15.00 by 5 then the PMT fixed
3 cost will come down from 160 x 5 800
5 Packing Expenses 40.00 200 PMT to...
Standard For Store Consumption technical efficiency parameters. When we talk about technical
While considering standard cost we must not only think about parameters like Reduced Mill extraction, Reduced Boiling House
how much rupee spent but also think about how much store used Extraction, the ratio of hours lost with hours available etc. it should
for production of sugar and for repairs. How we can derive standard also correlate in terms of rupee. MA
use of process chemical, oil grease, lime etc. to avoid unnecessary
expenditure? It is good to collect data published in RT(8) C of other Acknowledgement
sugar factories of same capacity and then compare the same with I take opportunity to express my sincere gratitude to Hon. Shri
use of Lime, Sulphur, Phosphoric acid, Washing soda, Caustic soda, Vaibhavkaka Nayakawadi, Chairman, Padmabhushan Krantiveer
antiscalant, flocculants, Biocides, viscosity reducer, oil and grease Dr. Nagnathanna Nayakawadi Hutatma Kisan Ahir S.S.K. Ltd.,
etc of our factory. After comparing the use of store we ourselves Nagnathanna Nagar, Walve, Tq. Walava, and Dist. Sangli for allowing
may set standard of store consumption. me to prepare this paper on “Reduction in Sugar Conversion Cost”.
I would also like to thank Shri N. L. Kapadnis, Managing Director
Technical Standards for his guidance for preparing this paper.
Indian sugar industry has its efficiency standards. We should
have think about technical performance audit to achieve standard dilip.patil4@gmail.com
GST:
A Perceptual Study among the Tax
Professionals
From Chart 1 it can be seen that out of the total, 35% respondents scored in between 31% to 60%, 76% respondents scored in
between 61% to 90% and approximately 6% had scored more than 90%. Thus it can be said that there is a sufficient degree of GST
literacy among the tax professionals surveyed for the purpose of the study and they are well prepared for the introduction of the GST.
3 The revenue share of the state Govt will reduce due to the implementation of GST. 3.0294 1.1673
4 I think business community want GST to be implemented in India as soon as possible. 4.0294 0.9688
6 GST if implemented should have a uniform (single) rate of tax. 3.7352 1.0818
In Table 1 an effort was made to evaluate the perception of the tax professionals studied for this purpose. The analysis of the
statements clearly suggest that majority of the respondents have agreed that GST system is different and better from the existing
indirect tax mechanism in operation. But they opined that there exists a lack of awareness about how the GST system will work. It
is also evident from the analysis of Table 1, that the majority of the respondents believe that most of the business houses in India
want GST to be implemented as soon as possible but with an apprehension that implementing GST in India would be a tedious task
for the current Government because of various reasons pointed out elaborately in Table 3. Majority of the respondents also opined
that GST rate should be a uniform and rational one (not very low) so that the Government has adequate funds to finance the public
expenditures. However the respondents remained neutral in their opinion regarding the fact that whether the State Governments will
loose the revenue due to the implementation of GST in India.
2 GST will help to reduce leakage/black money problem in India. 3.0882 1.2152
3 GST will positively affect the Economic growth of India. 4.0294 0.7171
5 FII & FDI will increase if GST is implemented in India. 3.3823 0.9216
1 Big Business houses in India, do not want GST to be implemented in India. 2.4709 4 0.8252
Different State Govt are reluctant to implement GST in the fear of loss of
4 3.8823 2 0.9459
share of tax revenue.
In Table 3 a modest effort was made to assess the important reasons of the non-implementation of the GST in India so far. The
respondents have agreed (as evidenced from Table 2) that implementation of GST in India is difficult although now it seems that the
road block is getting cleared gradually. The respondents have agreed that GST is not all a complex system and since it is beneficial to
the economy the business community want the GST to be implemented at the earliest. Majority of the respondents have agreed that
the GST has not been implemented in India mainly because of the failure of the earlier and the present Government to convince the
political party more specifically the political unwillingness of the parties sitting at the opposition. Another prime reason accepted by
the respondents that the different State Government are not satisfied about the share of tax revenue and they believe that the fiscal
federalism will be affected due to the implementation of GST in India.
The study also tried to obtain the opinion Indian goods & services would be most Journal of scientific research and management
of the tax practioners regarding the rational competitive in the international market (IJSRM),2(2),
uniform rate of GST. 50% of the respondents which will contribute to the growth of Iqbal, B. A. (2016). Emerging Issues of GST. The
have proposed that the rate of GST should Indian Economy. GST regime will definitely MA Journal, 51(4), 14-18.
be within the range of 16% to 20%, 29% of help in providing a common national market Ishak, N. I., Othman, M. H., & Omar, M. F.
the respondents argued that the rate of GST in India. GST is not a new concept in the (2015). Students’ perception towards the newly
should be between 10% and 15% whereas world. In 1954 France for the very first time implemented Goods and Services Tax (GST) in
9% of the respondents suggested that the introduced GST in their economy and since Malaysia.International Journal of Contemporary
rate should be little higher i.e. more than then 160 countries of the world have GST. Applied Sciences, 2(6), 80-99.
20%. Another 9% respondents wanted the India (Venkat, 2016). It is a great lacuna Pope, J. (2001). Estimating and alleviating the
GST rate to be very low at 1% to 9%. on the part of this country that till to date goods and services tax compliance cost burden
we have not been able to implement GST upon small business. Revenue Law Journal, 11(1), 2.
Conclusions in our country. The mechanism of GST Ruggeri, G. C., & Bluck, K. (1990). On the
The introduction of GST in the country will overcome all these problems as there Incidence of the Manufacturers’ Sales Tax and
will bring about multiple benefits to all the will uniform structure all over India in the the Goods and Services Tax. Canadian Public
stakeholders. The opinion study revealed new tax regime which will also help India Policy/Analyse de politiques, 359-373.
that GST is a better indirect taxation to improve its rank in the ‘Ease of Doing Valadkhani, A. (2005). Goods and services
system which will in no way going to affect Business’ race. MA tax effects on goods and services included in
the revenue share of the States and most the consumer price index basket. Economic
of the business houses wants GST o be References: Record,81(S1), S104-S114.
implemented as soon as possible. The Bhowmik, G. (2016). Goods and Services Vasanthagopal, R. (2011). GST in
respondents have opined strongly that GST Tax (GST) in India: Prospects and the Road India: A Big Leap in the Indirect Taxation
implementation will have multiple benefits Ahead. The MA Journal, 51(4), 19-26. System. International Journal of Trade,
to our economy by positively affecting the Chelliah Committee. (1992). Tax Reforms Economics and Finance, 2(2), 144.
economic growth, share market. But in most Committee: Interim and Final Reports. Venkat, A. M. (2016). GST Model for India. The
of the occasions the respondents felt that Chrisholm, A., Freebairn, J., & Porter, M. MA Journal, 51(4), 27-29.
implementation of GST is difficult in India (1990). Goods and Services Tax for Australia, FOOT NOTE
due to the political unwillingness of the A. Austl. Tax F., 7, 127. Based on Hand Book of Statistics on the
opposition parties and the failure of the Dickson, I. L., & White, D. I. (2008). Tax design Indian Economy, DBIE, RBI, accessed on 10th
past and present Government to take the insights from the New Zealand Goods and July, 2016.
opposition in to confidence. Citizens of the services tax (GST) model.
country would be getting benefit of lower Garg, G. (2014). Basic Concepts and Features
end price of all goods & services and finally of Good and Service Tax in India. International 2009sumitbu@gmail.com
O n May 21, 2016 the chapter organized a seminar on real estate, hospitals and educational institutions. Dr Radhamohan
Das Agrawal (MLA) was the chief guest on this occasion and he said that the role of cost accountants begins from
agriculture to industries and other service sectors. CMA S.S. Pandey, chairman of the chapter stressed upon updating of
knowledge, through continuing education and training which is possible by such seminars. CMA S.K. Bhatt, chairman, NIRC
presented his views very emphatically in a lucid way on Hospital (Health services).
• Socio-Economic Development –
Human Resource Development is the key in the process of socio- economic development of
a nation. Human capital formation is both qualitative and quantitative in the sense that it
112
112 The Management Accountant l August 2016 www.icmai.in
involves attainment of the skills, education, experience and training that enables them to
perform effectively. The Institute as a part of its obligation regulates the profession of Cost and
Management Accountancy, enrolls students for its courses, provides coaching facilities to the
students, organizes professional development programmes for the members, and undertakes
research programmes in the field of Cost and Management Accountancy and as a result
contributes in human capital formation through skill development and capacity building.
• Women Entrepreneurship –
Women are equally competent in today’s competitive world. The attitudinal and educational
development has brought about a strong and conspicuous change in them enabling them to
be employed at all places where men have been. To encourage young women towards women
entrepreneurship, the Government has announced various subsidies and loan assistances in
India. The CMAs can keep a track on allocation and apportionment of fund allotted to the
rural and urban woman entrepreneurs. With their professional expertise can facilitate women
entrepreneurs to take suitable strategies for business sustainability.
Seeks to further amend notification No. 53/2011-Customs Exchange Rate notfn. with effect from 30th
dated 01st July, 2011 so as to provide deeper tariff concessions June, 2016 thereby amending Notfn.
in respect of specified goods imported from Malaysia under 87/2016-Cus (NT)
the India-Malaysia Comprehensive Economic Cooperation [Notification No. 91/2016-
Agreement (IMCECA) w.e.f. 30.06.2016. Cus (NT),dt. 29-06-2016]
[Notification No. 40/2016-Cus,dt. 21-06-2016]
Seeks to amend notification No. 7/2016-Customs (ADD) Seeks to partially exempt Central Excise duty on
dated 08.03.2016 so as to exclude Expanded Polypropylene articles of jewellery falling under heading 7113 of the
beads and ter-polymer from the description of goods Central Excise Tariff Act, 1985 (5 of 1986) manufactured by:
attracting anti-dumping duty. (a) re-conversion of jewellery given by the retail customer, or
[Notification No. 29/2016-Cus (ADD), dt. (b) mounting of precious stone given by the retail customer.
05-07-2016] [Notification No. 27/2016-CE, dt. 26-07-2016]
Seeks to amend notification No. 17/2006-Central Excise [Notification No. 33/2016-CENT dt. 26-07-2016]
(N.T) dated the 1st August, 2006 so as to exempt a manufacturer
or principal manufacturer of articles of jewellery or parts of Seeks to further amend notification No. 35/2001-Central
articles of jewellery or both, falling under heading 7113 of the Excise (NT) dated 26.06.2001 so as to exempt mandatory
Central Excise Tariff Act, 1985 (5 of 1986) from filing of annual physical verification of manufacturing premises in respect of
return. manufacturers of readymade garments and made up articles of
[Notification No. 39/2016-CENT dt. 26-07-2016 textiles.
[Notification No. 32/2016-CENT dt. 11-07-2016]
Seeks to amend notification No. 35/2001-Central Excise
(N.T.) so as to: Amendment of notification no. 17/2004-CE (NT) dated
(i) provide that a person engaged in the manufacture of 04.09.2004 for supply of exempted bunker fuel to the specified
articles of jewellery or parts of articles of jewellery or both, Indian Ships / Vessels from the warehouse
falling under chapter heading 7113 of the First Schedule [Notification No. 31/2016-CENT dt. 04-07-2016]
to the Central Excise Tariff Act, 1985 (5 of 1986) may get
himself registered by 31st day of July, 2016; Specifies that a person who is registered as a FSD shall not
(ii) exempt a person engaged in the manufacture of be required to take registration as an importer, and vice versa
articles of jewellery or parts of articles of jewellery or both, [Notification No. 30/2016-CENT dt. 28-06-2016]
falling under chapter heading 7113 of the First Schedule
to the Central Excise Tariff Act, 1985 (5 of 1986) from the
requirement to submit plan of the factory premises under Service Tax
simplified registration procedure. Notifications:
[Notification No. 38/2016-CENT dt. 26-07-2016]
No new Notification
Seeks to provide a modified format for quarterly return,
ER-8, for return of excisable goods cleared at the Central Excise Income Tax
duty rate of 1% [including articles of jewellery or parts of articles
of jewellery or both, falling under heading 7113] or 2%. Notification:
[Notification No. 37/2016-CENT dt. 26-07-2016]
In exercise of the powers conferred by sub-section (1) and
Seeks to amend the CENVAT Credit Rules, 2004 in relation subsection (2) of section 199 of the Finance Act, 2016 (28
to articles of jewellery or parts of articles of jewellery or both, of 2016), the Central Board of Direct Taxes, makes
falling under heading 7113 of the First Schedule to the Central the following rules further to amend the
Excise Tariff Act, 1985 (5 of 1986). Income Declaration Scheme Rules,
[Notification No. 36/2016-CENT dt. 26-07-2016] 2016 (hereinafter referred to as
the principal rules) namely:-
Seeks to amend the Central Excise Rules, 2002 in relation to
articles of jewellery or parts of articles of jewellery or both, falling 1. (1) These rules may
under heading 7113 of the First Schedule to the Central Excise be called the Income
Tariff Act, 1985 (5 of 1986). Declaration Scheme,
[Notification No. 35/2016-CENT dt. 26-07-2016] (Amendment) Rules,
2016.
Seeks to notify the Articles of Jewellery (Collection of Duty) (2) These rules shall
Rules, 2016, applicable to articles of jewellery or parts of articles come into force from
of jewellery or both falling under heading 7113 of the Central the date of their
Excise Tariff Act, 1985 (5 of 1986). publication in the
[Notification No. 34/2016-CENT dt. 26-07-2016] Official Gazette.
2. In the principal rules,
Seeks to notify the tariff values for articles of jewellery or in Form-1, for serial
parts of articles of jewellery or both, falling under heading 7113 of numbers 1 and 2 and
the First Schedule to the Central Excise Tariff Act, 1985 (5 of 1986). entries relating thereto
CMA A. B. Nawal
Chairman
Taxation Committee
Institute of Cost Accountants of India
CBEC needs to be congratulated and also to be appreciated In short, the EOU/EHTP/STP/BTP units need not to have
for bringing radical change in the operations of the EOU/EHTP/ bonded warehouse license under Section 58 and permission
STP/BTP Units. Hon’ble Prime Minister of India will be very happy Section 65 of Customs Act, 1962. In effect these units need not
for such initiatives taken by CBEC appreciating the difficulties to comply with various warehousing provisions.
faced by EOU/EHTP/STP/BTP Units and created conducive & The Warehoused Goods (Removal) Regulations, 2016, The
trust based environment which will initiate lot of FDI to support Warehouse (Custody and Handling of Goods) Regulations, 2016
“Make in India” movement. and Public Warehouse Licensing Regulations, 2016 will no longer
In the last month as a part of Ease of Doing Business action be applicable.
plan, Warehousing Provisions for goods were substantially Following warehousing provisions need not to be complied by
simplified but still EOU/EHTP/STP/BTP Units were not being given EOU/EHTP/STP/BTP units:
the preferential treatment even though they bring good amount 1. No need for application to Principal Commissioner for
of Foreign Exchange also create employment which was explained private bonded warehouse under Section 58 & permission
to Chairman CBEC & Mr. Sandeep Kumar, Commissioner of under 65 of Customs Act, 1962.
Customs, CBEC and also submitted detailed alternatives for ease 2. No need to provide various undertakings to Principal
of doing business for EOU/EHTP/STP/BTP Units. Commissioner
Within 15 days. CBEC has issued the notification no 44/2016- 3. No need to appoint warehouse keeper and obtain digital
Cus dated 29th July 2016 and detailed circular no 35/2016- signature of such person
Cus dated 29th July 2016 not only dispensing “Bonding and 4. No need to provide all insurance risk policy to Principal
Manufacture in Bonded Premises requirement” but also Commissioner
made procedural simplifications with 100% trust and totally 5. No need to obtain warehouse code from jurisdictional
avoiding interface with the Excise & Custom Officials but Customs officer
ensuring record based strict accounting of duty free material 6. Bill Entry for Home Consumption will be required at the
and monitoring input & output norms. Date of freedom is clearance from Port of Import instead of Bill of Entry
announced as 13th August 2016 i.e. 2 days ahead of independence for warehousing.
day of India. 7. No re-warehousing is required to be done by these units
after 13th August 2016.
A. Impact of the amendments 8. No permission is required to be obtained for supply of
Notification No. 52/2003-Cus dated 31.03.2003 has been goods from one unit to other.
amended so as to delicense the EOU/EHTP/STP/BTP units as 9. No inspection of seal/goods by proper officer.
bonded warehouse under Customs Act, 1962 with effect from 10. No need to file ex-bond bill of entry at the time of removal
13th August, 2016. of goods from premises of EOU/EHTP/STP/BTP units.
th June 2016
4 Cochin Chapter premises
nd
22 June 2016 Cochin St. Francis HSS, Aluva
27th June 2016 Madurai Nadar Saraswathi College of Arts & Science, Theni
25th and 26th Indore - Dewas SBI Education Fair, Hotel Mangal City Indore
June 2016
(Two full day)
18th June 2016 Trivandrum Govt. College, Attingal, Trivandrum
30 June 2016
th
Trivandrum Govt. Women's College, Trivandrum
28th June 2016 Coimbatore Nehru College of Arts & Science
th
25 June 2016 Udaipur MLV Shramjeevi College of JRN University
th
27 June 2016 Udaipur Shree Ji Public School, Nathdwara
30th June 2016 Udaypur CCMS of MLS University Udaipur
25th June 2016 Vishakhapatnam Dr V. S. Krishna Degree College
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