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LRW Study Name: H-D MIT Q4 2021 Tracking Update

LRW Job Number: 211627


Date: December 07, 2021

The contents of this document are the confidential property of Lieberman Research Worldwide.  No part of this document may be
reproduced or distributed in any form without the express written permission of Lieberman Research Worldwide.

QUESTIONNAIRE OUTLINE

Hold CTRL and click on a question to jump there


Screener.......................................................................................................................................................................................................................3
DV_Market............................................................................................................................................................................................................3
DV_hGlobalRegions.............................................................................................................................................................................................3
DV_hSample.........................................................................................................................................................................................................3
DV1_data_source.................................................................................................................................................................................................3
DV_Wave..............................................................................................................................................................................................................4
DV_AnnualPulseWave..........................................................................................................................................................................................4
DV_Year................................................................................................................................................................................................................4
S3c_Language_SWZ............................................................................................................................................................................................4
S3d_Language_CAN............................................................................................................................................................................................4
S3e_Language_CHINA........................................................................................................................................................................................4
DV_Language.......................................................................................................................................................................................................5
S1_Gender............................................................................................................................................................................................................5
S2_Age.................................................................................................................................................................................................................5
DV_QTAAgeRange...............................................................................................................................................................................................5
S3a_HispanicOrigin..............................................................................................................................................................................................6
DV_Hispanic.........................................................................................................................................................................................................6
S3_Ethnicity..........................................................................................................................................................................................................6
S25_Ethnicity_Canada.........................................................................................................................................................................................6
DV_QTAEthnicity..................................................................................................................................................................................................7
S4a_ZipUS............................................................................................................................................................................................................7
DV_RegionUS.......................................................................................................................................................................................................7
S4b_Region_CHINA.............................................................................................................................................................................................7
Subsection Start - CATEGORY BEHAVIOR & INTEREST.....................................................................................................................................7
DV_INS_ElectricCar.............................................................................................................................................................................................7
S5_CategoryOwn..................................................................................................................................................................................................8
DT_Intro_Category...............................................................................................................................................................................................8
S8_MotorcycleOwnership.....................................................................................................................................................................................8
DV_Ownership......................................................................................................................................................................................................9
S8b_LicenseHolder...............................................................................................................................................................................................9
S9_LicenseType...................................................................................................................................................................................................9
S14_RidingTenure..............................................................................................................................................................................................10
S10_AidedBrandAwareness...............................................................................................................................................................................10
S11_BrandOwnership.........................................................................................................................................................................................11
DV_hBrandOwnership........................................................................................................................................................................................11
S15_BrandOwnershipLength..............................................................................................................................................................................12
S16_MotorcycleTypeOwned...............................................................................................................................................................................12
S13_MotorcycleSizeOwned................................................................................................................................................................................13
DV_IPS_SulhouettePathIn.................................................................................................................................................................................13
Subsection Start - MOTORCYCLE INTEREST AND ATTITUDES........................................................................................................................13
DT_Intro_2..........................................................................................................................................................................................................13
S17_CategoryInterest.........................................................................................................................................................................................13
DV_INS_PurchaseInterest..................................................................................................................................................................................13
S18_PurchaseInterest........................................................................................................................................................................................14
DV_Prospects.....................................................................................................................................................................................................14
DV_INS_PurchaseIntent.....................................................................................................................................................................................14
S19_MotorcyclePurchase...................................................................................................................................................................................14
DV_hMotorcycleIntender....................................................................................................................................................................................15
S27_IntendedMotoType.....................................................................................................................................................................................15
S28_IntendedMotoBrand....................................................................................................................................................................................16
S20_OwnerCommitmentReten...........................................................................................................................................................................16
S21_JoyEquity....................................................................................................................................................................................................17
S22_CategoryMotivators....................................................................................................................................................................................17
DV_INS_BarriersToCat.......................................................................................................................................................................................17
DV_INS_BarriersLearn.......................................................................................................................................................................................18
S23_CategoryBarriers........................................................................................................................................................................................18
S24_MotorcycleAdvocacy..................................................................................................................................................................................18
Main............................................................................................................................................................................................................................19
Subsection Start - Brand Health.............................................................................................................................................................................19
B2_BrandOwnershipInt.......................................................................................................................................................................................19

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DV_BrandsEligible..............................................................................................................................................................................................19
DV_BrandsMarketEligible...................................................................................................................................................................................20
DV_BrandsAssigned...........................................................................................................................................................................................20
Subsection Start - Brand Health - Priority Brands..................................................................................................................................................20
DT_Intro_PriorityBrands.....................................................................................................................................................................................20
B3_OverallBrandOpinion....................................................................................................................................................................................21
Loop Start - BrandHealthPolar...............................................................................................................................................................................21
B7_PolarBrandPerception..................................................................................................................................................................................22
DV_hDreamerType.............................................................................................................................................................................................22
Loop Start - BrandImagery.....................................................................................................................................................................................22
B8_BrandImagery...............................................................................................................................................................................................23
Loop Start - BrandPersonalityLoop........................................................................................................................................................................23
B9_BrandPersonality..........................................................................................................................................................................................24
Subsection Start - Harley Davidson Specific Brand Perception.............................................................................................................................24
DT_Intro_HDPerceptions....................................................................................................................................................................................24
HD1_HDBrandAdvocacy....................................................................................................................................................................................25
HD2_HDReasonsForInterest..............................................................................................................................................................................25
HD3_HDEngagement.........................................................................................................................................................................................26
DV_INS_HDBarrier_FeelSt................................................................................................................................................................................26
HD4_HDBarriers.................................................................................................................................................................................................27
HD5_CorporateReputation.................................................................................................................................................................................27
HD6_HD_AT_Awareness_v2.............................................................................................................................................................................27
HD7_HDModelAwareness..................................................................................................................................................................................28
Subsection Start - EV (Electric Section).................................................................................................................................................................28
F19_ElectricMotorcycleEx..................................................................................................................................................................................28
DT_Intro_USFlexElectric....................................................................................................................................................................................29
F20_AnnouncementAwarenes...........................................................................................................................................................................29
F22_HDElectricPerception.................................................................................................................................................................................29
Subsection Start - Flex Module..............................................................................................................................................................................29
DT_Intro_Demos_Flex........................................................................................................................................................................................29
E1_PersonaStatements......................................................................................................................................................................................30
E2_PersonaSelfIdentific......................................................................................................................................................................................31
Subsection Start - Flex Q4'20.................................................................................................................................................................................31
DT_Info_MD........................................................................................................................................................................................................31
X2_RTB_Ranking...............................................................................................................................................................................................31
Demographics............................................................................................................................................................................................................32
Subsection Start - Demos.......................................................................................................................................................................................32
DT_Intro_Demos.................................................................................................................................................................................................32
DV_hTypingTool_Spectrum................................................................................................................................................................................32
DV_First5Segments_Spect................................................................................................................................................................................32
DV_SpectrumOfEngagement.............................................................................................................................................................................33
DV_SuperIntenders............................................................................................................................................................................................34
D6a_IncomeUSA................................................................................................................................................................................................34
D6b_IncomeAUS................................................................................................................................................................................................35
D6c_IncomeIND..................................................................................................................................................................................................35
D6d_IncomeGER................................................................................................................................................................................................35
D6f_IncomeAUSTRIA.........................................................................................................................................................................................36
D6g_IncomeSWIS..............................................................................................................................................................................................36
D6H_IncomeCHI.................................................................................................................................................................................................36
D6I_IncomeCAN.................................................................................................................................................................................................37
D6e_IncomeJAP.................................................................................................................................................................................................37
D7_MaritalStatus................................................................................................................................................................................................37
D8_Employment.................................................................................................................................................................................................38
D9a_EducationUSA............................................................................................................................................................................................38
D9b_EducationAUS............................................................................................................................................................................................38
D9c_EducationIND.............................................................................................................................................................................................38
D9d_EducationGER............................................................................................................................................................................................39
D9e_EducationJAP.............................................................................................................................................................................................39
D13_Children_v2................................................................................................................................................................................................39
D11_LivingArea..................................................................................................................................................................................................39
D12_MilitaryStatus..............................................................................................................................................................................................39
Subsection Start - QC Checks...............................................................................................................................................................................39
DV_QC_StraightLine..........................................................................................................................................................................................40
DV_QC_SelectedAllRespon...............................................................................................................................................................................40
QC1_QC_Placeholder........................................................................................................................................................................................40
DT_OutroScreen.................................................................................................................................................................................................40
QC Flags....................................................................................................................................................................................................................41

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 2


SCREENER
- Programmer: Change Log:
https://docs.google.com/spreadsheets/d/1vtyL1wtyxAhk4pSg7f1loTgZNOG18YaiJi4DAHccmoE
Q2'2021 QRE Word Doc:
Wave numbering:
Q2'2019 = wave 11 = LRW P190374
Q3'2019 = wave 12 = LRW P190805
Q4'2019 = wave 13 = LRW P191115
Q1'2020 = wave 14 = LRW P200259
Q2'2020 = wave 15 = LRW P200647
Q3'2020 = wave 16 = LRW P201032
Q4'2020 = wave 17 = LRW P201394
Q2'2021 = wave 18 = LRW P210945

[DV_Market]
- Hidden Question. Applies to all.
DV_Market. Captures Market.
Select one response.

DEFAULT ORDER.
1. USA
2. Australia PC: Suppress starting Q2'21
3. India PC: Suppress starting Q2'21
4. Germany
5. Japan PC: Suppress starting Q2'21
6. Austria
7. Switzerland
8. China
9. Canada

[DV_hGlobalRegions]
- Hidden Question. Applies to all.
DV_hGlobalRegions Autocoding Global Regions
.
Select one response.

DEFAULT ORDER.
1. USA Autocode if respondent selected code [1] at
DV_Market.
2. DACH (Germany, Switzerland, and Austria) Autocode if respondent selected any codes [4, 6-
7] at DV_Market.
3. China Autocode if respondent selected code [8] at
DV_Market.
4. Canada Autocode if respondent selected code [9] at
DV_Market.

[DV_hSample]
- Hidden Question. Applies to all.
DV_hSample. Main Sample vs. Oversample 1 (Prospects)
Select one response.

DEFAULT ORDER.
1. Main Sample
2. Oversample 1 (Prospects)
3. Oversample 2 (Owners) PC: There is such stub in historical data - must
match
4. Oversample 3 (Exiters)
5. Oversample 4 (Motorcycle Intenders)
6. Oversample 5 (Competitive Owners)

[data_source]
- Show to all.
- Programmer Comment: Hidden variable
DV1_data_source. data_source: File name of source data
Select one response.

DEFAULT ORDER.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 3


1. LRW P190374 Show if autocode.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 4


[DV_Wave]
- Hidden Question. Applies to all.
- Programmer Comment: Q1'2020 = wave 14 = LRW P200259
Q2'2020 = wave 15 = LRW P200647
Q3'2020 = wave 16 = LRW P201032
Q4'2020 = wave 17 = LRW P201394
Q2'2021 = wave 18 = LRW P210945
Q4'2021 = wave 19 = LRW P211627
DV_Wave. Hidden autocode for Wave number
Select one response.

DEFAULT ORDER.
1. Q2 '19 PC: = wave 11 in Kelton chronology
2. Q3 '19 PC: = wave 12 in Kelton chronology
3. Q4 '19 PC: = wave 13 in Kelton chronology
4. Q1'20 PC: = wave 14 in Kelton chronology
5. Q2'20 PC: = wave 15 in Kelton chronology
6. Q3'20 PC: = wave 16 in Kelton chronology
7. Q4'20 PC: = wave 17 in Kelton chronology
8. Q2‘21 PC: = wave 18 in Kelton chronology
9. Q4‘21 PC: = wave 19 in Kelton chronology

[DV_AnnualPulseWave]
- Hidden Question. Applies to all.
- Programmer Comment: Team provides info about Annual Pulse waves
DV_AnnualPulseWave. Annual Pulse Wave or not
Select one response.

DEFAULT ORDER.
1. Yes
2. No

[DV_Year]
- Hidden Question. Applies to all.
- Programmer Comment: Autocode year
DV_Year. Year
Select one response.

DEFAULT ORDER.
1. 2019
2. 2020
3. 2021

[Language_SWZ]
- Show if respondent selected any codes [6-7] at DV_Market.
S3c_Language_SWZ. What language would you like to take the survey in?
Select one response.

DEFAULT ORDER.
1. German
2. French

[Language_CAN]
- Show if respondent selected code [9] at DV_Market.
S3d_Language_CAN. What language would you like to take the survey in?
Select one response.

DEFAULT ORDER.
1. English
2. French

[Language_CHINA]
- Show if respondent selected code [8] at DV_Market.
S3e_Language_CHINA. What language would you like to take the survey in?
Select one response.

DEFAULT ORDER.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 5


1. English
2. Mandarin

[DV_Language]
- Hidden Question. Applies to all.
DV_Language. Language
Select one response.

DEFAULT ORDER.
1. English (US) Autocode if respondent selected code [1] at
DV_Market.
2. German (Germany) Autocode if respondent selected code [4] at
DV_Market.
3. German (Austria) Autocode if respondent selected code [6] at
DV_Market.
5. German (Switzerland) Autocode if respondent selected code [7] at
DV_Market AND respondent selected code [1] at
S3c_Language_SWZ.
6. French (Switzerland) Autocode if respondent selected code [7] at
DV_Market AND respondent selected code [2] at
S3c_Language_SWZ.
7. French (Austria)
8. English (Canada) Autocode if respondent selected code [9] at
DV_Market AND respondent selected code [1] at
S3d_Language_CAN.
9. French (Canada) Autocode if respondent selected code [9] at
DV_Market AND respondent selected code [2] at
S3d_Language_CAN.
10. English (China) Autocode if respondent selected code [8] at
DV_Market AND respondent selected code [1] at
S3e_Language_CHINA.
11. Mandarin (China) Autocode if respondent selected code [8] at
DV_Market AND respondent selected code [2] at
S3e_Language_CHINA.

- Programmer: Set up interview language here.g.

[Gender]
- Show to all.
- Note to client: S1 per Qre
S1_Gender. What is your gender?
Select one response.

DEFAULT ORDER.
1. Male
2. Female
3. Other

[Age]
- Show to all.
- Terminate Immediately if value provided at S2_Age is less than 18 OR value provided at S2_Age is greater than 74.
- Note to client: S2 per Qre
S2_Age. Please enter your age in the box below.
Enter a numeric response.

MIN: 0. MAX: 100. INTEGER NUMERIC RESPONSES.

[DV_QTAAgeRange]
- Hidden Question. Applies to all.
DV_QTAAgeRange. Age range of respondent
Select one response.

DEFAULT ORDER.
1. 18-24 Autocode if value provided at S2_Age is between
(inclusive) 18 and 24.
2. 25-34 Autocode if value provided at S2_Age is between
(inclusive) 25 and 34.
3. 35-44 Autocode if value provided at S2_Age is between
(inclusive) 35 and 44.
4. 45-54 Autocode if value provided at S2_Age is between
(inclusive) 45 and 54.
5. 55-64 Autocode if value provided at S2_Age is between
(inclusive) 55 and 64.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 6


6. 65+ Autocode if value provided at S2_Age is greater
than or equal to 65.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 7


[HispanicOrigin]
- Show if respondent selected code [1] at DV_Market.
S3a_HispanicOrigin. Are you of Hispanic, Latino, or Spanish origin?
Select one response.

DEFAULT ORDER.
1. No, not Hispanic, Latino, or Spanish origin
2. Yes, Mexican, Mexican-American, Chicano
3. Yes, Puerto Rican
4. Yes, Cuban
5. Yes, another Hispanic, Latino, or Spanish origin (please
specify)__________

[DV_Hispanic]
- Hidden Question. Applies if respondent selected code [1] at DV_Market.
- Note to client: Need final ethnicity groups for quotas
DV_Hispanic. Hispanic
Select one response.

DEFAULT ORDER.
1. Yes Autocode if respondent selected any codes [2-5]
at S3a_HispanicOrigin.
2. No Autocode if respondent selected code [1] at
S3a_HispanicOrigin.

[Ethnicity]
- Show if respondent selected code [1] at DV_Market.
- Note to client: S3 per Qre
S3_Ethnicity. What is your race/ethnicity?
Select all that apply.

RANDOMIZE LIST.
1. White/Caucasian
2. Black/African American
3. Asian
4. Pacific Islander
5. Native American/Alaskan
6. Other (please specify)__________ ANCHOR.

[Ethnicity_Canada]
- Show if respondent selected code [9] at DV_Market.
S25_Ethnicity_Canada. In addition to being Canadian, which ethnic or racial group do you identify with most?
Select one response.

DEFAULT ORDER.
1. North American (American (US), Caribbean, Jamaican,
Mexican)
2. South American (Latin American)
3. European (British, Dutch, French, German, Hungarian,
Irish, Italian, Polish, etc.)
4. Asian (Iranian, Russian, Ukrainian)
5. South Asian (East Indian, Pakistani, etc.)
6. East Asian (Chinese, Filipino, Japanese, Korean,
Vietnamese)
7. African
8. Arabic/Middle Eastern
9. Other ANCHOR.
10. None of these ANCHOR. EXCLUSIVE.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 8


[DV_QTAEthnicity]
- Hidden Question. Applies to all.
- Programmer Comment: If someone says that they have more than one race at [Ethnicity], could you please auto-code them to the
"Other" quota?
- Note to client: please confirm that if Yes at DV_Hispanic this overrides and set Hispanic at the quota
DV_QTAEthnicity. Final ethnicity group for respondents
Select one response.

DEFAULT ORDER.
1. White Autocode if (respondent selected code [1] at
S3_Ethnicity AND respondent selected code [2] at
DV_Hispanic).
2. Black Autocode if (respondent selected code [2] at
S3_Ethnicity AND respondent selected code [2] at
DV_Hispanic).
3. Hispanic Autocode if (respondent selected code [1] at
DV_Hispanic).
4. Other Autocode if (respondent selected any codes [3-6]
at S3_Ethnicity AND respondent selected code [2]
at DV_Hispanic). PC: Code is selected multiple
responses in [Ethnicity]

[ZipUS]
- Show if respondent selected code [1] at DV_Market.
- Note to client: S4 per Qre
S4a_ZipUS. What ZIP code do you primarily live in?
Enter your response in the box.

MIN: 5. MAX: 5.

[DV_RegionUS]
- Hidden Question. Applies if respondent selected code [1] at DV_Market.
DV_RegionUS. US Region
Select one response.

DEFAULT ORDER.
1. Northeast
2. South
3. Midwest
4. West

[Region_CHINA]
- Show if respondent selected code [8] at DV_Market.
S4b_Region_CHINA. Which of the following describes where you live?
Select one response.

DEFAULT ORDER.
1. Tier 1
2. Tier 2
3. Tier 3
4. Other

Subsection Start - CATEGORY BEHAVIOR & INTEREST

[DV_INS_ElectricCar]
- Hidden Question. Applies to all. Autocode row stubs selected at DV_Market.
DV_INS_ElectricCar. INS_ElectricCar
Select one response.

DEFAULT ORDER.
1. - PC: erase label
2. (BEV, PHEV or Hybrid)
3. (BEV, PHEV or Hybrid)
4. (BEV, PHEV or Hybrid)
5. (BEV, PHEV or Hybrid)
6. - PC: erase label

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 9


[CategoryOwn]
- Show to all.
- Programmer Comment: "Category Own/Lease" per Qre;
S5_CategoryOwn. Please select all the types of vehicles you currently own or lease and for which you are the primary rider/driver.
Select all that apply.

RANDOMIZE LIST.
1. Sedan Show if respondent selected any codes [1, 9] at
DV_Market.
2. SUV
3. Pick-up truck Show if respondent selected any codes [1, 9] at
DV_Market.
DEFAULT ORDER.
4. On-road motorcycle (gas-powered)
22. On-road motorcycle (electric-powered)
5. Off-road motorcycle (e.g., dirt bike)
7. Jet ski
8. Snowmobile
9. Electric car [Insert response from DV_INS_ElectricCar]
10. Boat
11. RV
13. ATV
14. UTV/Side by side
15. Electric bicycle
16. Bicycle
17. Compact/City Show if respondent selected any codes [4-8] at
DV_Market.
18. Hatchback Show if respondent selected any codes [4-8] at
DV_Market.
19. Saloon Show if respondent selected any codes [4-8] at
DV_Market.
20. Convertible/Coupe Show if respondent selected any codes [4-8] at
DV_Market.
RANDOMIZE WITHIN.
23. Scooter (electric-powered)
24. Scooter (gas-powered)
RANDOMIZE WITHIN.
25. Moped (electric-powered)
26. Moped (gas-powered)
99. None of the above ANCHOR. EXCLUSIVE.

- Programmer: S6_NewProductInterest and S7_NewProductLikelihood items were hereand were removed in Q1'20 - you


can find these questions with logic/ termination conditions, etc from 191115 WA

[Intro_Category]
- Show to all.
DT_Intro_Category. Thanks for taking this survey.

Now we’d like to ask you questions about on-road motorcycles. Please think about motorcycles that are meant to be
ridden on-road at least some of the time and NOT vehicles like dirt bikes or ATVs meant for off-road use only,
mopeds, or scooters.

[MotorcycleOwnership]
- Show to all.
- Terminate Immediately if (respondent selected any codes [4, 22] at S5_CategoryOwn AND respondent selected any codes [2-3] at
S8_MotorcycleOwnership) OR (respondent did NOT select codes [4, 22] at S5_CategoryOwn AND respondent selected code [1] at
S8_MotorcycleOwnership).
- Note to client: S8a per Qre; There are "Current Ownership" and "Past Ownership" in historic waves
S8_MotorcycleOwnership. Which of the following statements best describes you?
Select one response.

DEFAULT ORDER.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 10


1. I currently own and am the primary operator of an on-road
motorcycle (i.e., not a dirt bike, ATV, moped, scooter,
etc.)
2. I used to own an on-road motorcycle (i.e., not a dirt bike,
ATV, moped, scooter, etc.), but no longer own one
3. I have never owned an on-road motorcycle (i.e., not a dirt
bike, ATV, moped, scooter, etc.)

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 11


[DV_Ownership]
- Hidden Question. Applies to all.
- Terminate Immediately if (respondent selected code [3] at DV_hSample AND respondent selected any codes [2, 4] at
DV_Ownership) OR (respondent selected code [4] at DV_hSample AND respondent did NOT select code [3] at DV_Ownership).
DV_Ownership. hOwnership
Select all that apply.

DEFAULT ORDER.
1. Owner Autocode if respondent selected code [1] at
S8_MotorcycleOwnership.
2. Non-Owner Autocode if respondent selected any codes [2-3]
at S8_MotorcycleOwnership.
3. Lapsed Owner Autocode if respondent selected code [2] at
S8_MotorcycleOwnership.
4. Never Owned Autocode if respondent selected code [3] at
S8_MotorcycleOwnership.

[LicenseHolder]
- Show to all.
- Programmer Comment: Autocode and skip if S8a=1
- Note to client: Can you confirm the autocode instruction?
S8b per Qre
S8b_LicenseHolder. Do you currently hold an active, valid Motorcycle License/Endorsement?
Select one response.

DEFAULT ORDER.
1. Yes
2. No

[LicenseType]
- Show if respondent selected any codes [4, 8-9] at DV_Market AND respondent selected code [1] at S8b_LicenseHolder.
S9_LicenseType. Specifically, what type of motorcycle license/endorsement do you have?
Select one response.

DEFAULT ORDER.
1. License D, apply to 2 & 3 wheels motorcycle with engine Show if respondent selected code [8] at
displacement greater than 50cc or maximum speed DV_Market.
greater than 50km/h
2. License E, apply to 2 wheels motorcycle with engine Show if respondent selected code [8] at
displacement greater than 50cc or maximum speed DV_Market.
greater than 50km/h
3. License F, apply to engine displacement less than or Show if respondent selected code [8] at
equal to 50cc and maximum speed less than or equal to DV_Market.
50km/h
7. Beginners Motorcycle license Show if respondent selected code [9] at
DV_Market.
8. Full Motorcycle License Show if respondent selected code [9] at
DV_Market.
6. Other Type of Motorcycle License Show if respondent selected code [9] at
DV_Market.
4. Class A1 (Light motorcycles with a power not exceeding Show if respondent selected code [4] at
11 kW) DV_Market.
5. Class A restricted (Motorcycles of a power not exceeding Show if respondent selected code [4] at
25 kW (full standard after 2 years of driving without DV_Market.
further training or test)
6. Class A Full Standard (Direct access for ages 25 and Show if respondent selected code [4] at
over, with power exceeding 25kW) DV_Market.
9. Not Sure

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 12


[RidingTenure]
- Show if respondent selected any codes [1, 3] at DV_Ownership.
- Programmer Comment: UPD Q1'20: Please update the columns to a drop down. Please update the columns itself too
- Note to client: D7 in SPSS
S14_RidingTenure. Please indicate how many years of riding experience you have, if any, with on-road motorcycles and off-road
motorcycles (e.g. dirt bikes).
Select one response for each row.

Cols 1-5,12,11: DEFAULT ORDER. Header: <-- Please select -->.

COLS: DEFAULT ORDER. Less than


ROWS: DEFAULT ORDER. 1 year 1 year 2 years 3 years 4 years 5-9 years 10+ years
1. On-road motorcycles 1 2 3 4 5 12 11
2. Off-road motorcycles 1 2 3 4 5 12 11

[AidedBrandAwareness]
- Show to all.
- Note to client: S10 in SPSS
S10_AidedBrandAwareness. Which of the following motorcycle brands have you heard of before? Please select all that apply.
Select all that apply.

RANDOMIZE LIST.
RANDOMIZE WITHIN.
1. Harley-Davidson motorcycles
2. BMW motorcycles
3. Can-Am (BRP) three-wheelers
4. Ducati motorcycles
5. Honda motorcycles
6. Indian motorcycles
7. Kawasaki motorcycles
8. KTM motorcycles
9. Royal Enfield motorcycles
10. Suzuki motorcycles
11. Triumph motorcycles
12. Yamaha motorcycles
13. Zero motorcycles
14. Husqvarna motorcycles
15. Benelli motorcycles
16. Aprilia motorcycles
17. Energica motorcycles
21. Polaris Slingshot three-wheeled motor vehicles
22. CF motorcycles Show if respondent selected code [8] at
DV_Market.
23. QJ motorcycles Show if respondent selected code [8] at
DV_Market.
24. ZongShen motorcycles Show if respondent selected code [8] at
DV_Market.
25. Loncin motorcycles Show if respondent selected code [8] at
DV_Market.
27. LiveWire
15. None of these ANCHOR. EXCLUSIVE.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 13


[BrandOwnership]
- Show if respondent selected code [1] at DV_Ownership. Only show row stubs selected at S10_AidedBrandAwareness.
- Note to client: S11 per Qre aka "Brand Ownership"
S11_BrandOwnership What brand(s) of on-road motorcycle(s) do you currently own for which you’re the primary rider/operator? Please
. select all that apply.
Select all that apply.

RANDOMIZE LIST.
1. Harley-Davidson motorcycles
2. BMW motorcycles
3. Can-Am (BRP) three-wheelers
4. Ducati motorcycles
5. Honda motorcycles
6. Indian motorcycles
7. Kawasaki motorcycles
8. KTM motorcycles
9. Royal Enfield motorcycles Show if respondent did NOT select code [8] at
DV_Market.
10. Suzuki motorcycles
11. Triumph motorcycles
12. Yamaha motorcycles
13. Zero motorcycles
14. Husqvarna motorcycles
15. Benelli motorcycles
16. Aprilia motorcycles
17. Energica motorcycles Show if respondent did NOT select code [8] at
DV_Market.
21. Polaris Slingshot three-wheeled motor vehicles
22. CF motorcycles
23. QJ motorcycles
24. ZongShen motorcycles
25. Loncin motorcycles
27. LiveWire
22. None of the above ANCHOR. EXCLUSIVE. ALWAYS SHOWN.

[DV_hBrandOwnership]
- Hidden Question. Applies to all.
DV_hBrandOwnership. hBrandOwnership
Select all that apply.

DEFAULT ORDER.
1. H-D Owner Autocode if respondent selected code [1] at
S11_BrandOwnership. PC: Brand Ownership=1
2. Competitive Owner Autocode if respondent did NOT select code [1] at
S11_BrandOwnership. PC: Brand Ownership≠1
3. H-D Owner Only Autocode if respondent selected only code [1] at
S11_BrandOwnership. PC: Brand Ownership=1
AND NOT 2-99
4. Competitive Owner Only Autocode if respondent did NOT select code [1] at
S11_BrandOwnership. PC: Brand Ownership=2-99
AND NOT 1
5. Mixed Owner Autocode if respondent selected code [1] at
S11_BrandOwnership. PC: Brand Ownership=1
AND at least one additional punch between 2-99

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 14


[BrandOwnershipLength]
- Show if respondent selected code [1] at DV_Ownership. Only show row stubs selected at S11_BrandOwnership.
- Programmer Comment: Columns are drop-downs
S15_BrandOwnershipLength. How long have you owned your motorcycle(s)?
Select one response for each.

Cols 1-5,12,11: DEFAULT ORDER. Header: <-- Please select -->.

COLS: DEFAULT ORDER. Less than


ROWS: RANDOMIZE LIST. 1 year 1 year 2 years 3 years 4 years 5-9 years 10+ years
1. Harley-Davidson
1 2 3 4 5 12 11
motorcycles
2. BMW motorcycles 1 2 3 4 5 12 11
3. Can-Am (BRP) three-
1 2 3 4 5 12 11
wheelers
4. Ducati motorcycles 1 2 3 4 5 12 11
5. Honda motorcycles 1 2 3 4 5 12 11
6. Indian motorcycles 1 2 3 4 5 12 11
7. Kawasaki motorcycles 1 2 3 4 5 12 11
8. KTM motorcycles 1 2 3 4 5 12 11
9. Royal Enfield
1 2 3 4 5 12 11
motorcycles
10. Suzuki motorcycles 1 2 3 4 5 12 11
11. Triumph motorcycles 1 2 3 4 5 12 11
12. Yamaha motorcycles 1 2 3 4 5 12 11
13. Zero motorcycles 1 2 3 4 5 12 11
14. Husqvarna
1 2 3 4 5 12 11
motorcycles
15. Benelli motorcycles 1 2 3 4 5 12 11
16. Aprilia motorcycles 1 2 3 4 5 12 11
17. Energica motorcycles 1 2 3 4 5 12 11
21. Polaris Slingshot
three-wheeled motor 1 2 3 4 5 12 11
vehicles
22. CF motorcycles 1 2 3 4 5 12 11
23. QJ motorcycles 1 2 3 4 5 12 11
24. ZongShen
1 2 3 4 5 12 11
motorcycles
25. Loncin motorcycles 1 2 3 4 5 12 11
27. LiveWire 1 2 3 4 5 12 11
ANCH
22. Other, please specify 1 2 3 4 5 12 11
OR.

[MotorcycleTypeOwned]
- Show if respondent selected code [1] at DV_Ownership.
- Programmer Comment: RANDOMIZE ROWS; SHOW MOTORCYCLE SILHOUETTE IMAGES
S16_MotorcycleTypeOwned. What type of motorcycle/s do you currently own?
Select all that apply.

RANDOMIZE LIST.
1. Performance/Sport
2. Cruiser
3. Power Cruiser
4. Standard
5. Touring
6. Sport Touring
7. Adventure Touring
8. Naked/Streetfighter
9. Trike
10. Dual Sport
97. Other ANCHOR.
98. Not sure ANCHOR. EXCLUSIVE.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 15


[MotorcycleSizeOwned]
- Show if respondent selected code [1] at DV_Ownership.
S13_MotorcycleSizeOwned. What size motorcycle/s do you currently own?
Select all that apply.

DEFAULT ORDER.
1. Under 250cc
2. 251-600cc
3. 601-1000cc
4. 1001-1500cc
5. 1501cc+
97. I don’t know ANCHOR. EXCLUSIVE.

[DV_IPS_SulhouettePathIn]
- Hidden Question. Applies to all. Autocode row stubs selected at DV_Language.
DV_IPS_SulhouettePathIn. IPS_SulhouettePathInsert
Select one response.

DEFAULT ORDER.
1. ENU/
2. ENA/
3. ENN/
4. HIN/
5. DEU/
6. JPN/

Subsection End - CATEGORY BEHAVIOR & INTEREST

Subsection Start - MOTORCYCLE INTEREST AND ATTITUDES

[Intro_2]
- Show to all.
DT_Intro_2. We’ll now ask you some more questions about motorcycles. Let’s start with your general thoughts and attitudes towards
motorcycles and motorcycle riding.

[CategoryInterest]
- Show to all.
S17_CategoryInterest. Overall, how interested are you in motorcycles and motorcycle riding?
Select one response.

DEFAULT ORDER.
1. Not at all interested
2. Modestly interested
3. Somewhat interested
4. Very interested
5. Extremely interested

[DV_INS_PurchaseInterest]
- Hidden Question. Applies to all.
DV_INS_PurchaseInterest. INS_PurchaseInterest
Select one response.

DEFAULT ORDER.
1. You previously mentioned that you own an on-road Autocode if respondent selected code [1] at
motorcycle. How likely are you to purchase an on-road DV_Ownership.
motorcycle again?
2. How likely are you to ever purchase an on-road Autocode if respondent did NOT select code [1] at
motorcycle? DV_Ownership.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 16


[PurchaseInterest]
- Show to all.
S18_PurchaseInterest. [Insert response from DV_INS_PurchaseInterest]
Select one response.

DEFAULT ORDER.
1. Definitely would not
2. Probably would not
3. Might or might not
4. Probably would
5. Definitely would

[DV_Prospects]
- Hidden Question. Applies to all.
- Terminate Immediately if (respondent selected code [2] at DV_hSample AND respondent selected code [2] at DV_Prospects).
- Programmer Comment: SUPPRESS starting Q4'21 (Can be removed if didn't come back in 2022)
DV_Prospects hProspects
.
Select one response.

DEFAULT ORDER.
1. Motorcycle Prospects Autocode if respondent selected any codes [2-5]
at S17_CategoryInterest AND respondent selected
any codes [4-5] at S18_PurchaseInterest.
2. Motorcycle Non-Prospects Autocode if else.

[DV_INS_PurchaseIntent]
- Hidden Question. Applies to all.
DV_INS_PurchaseIntent. INS_PurchaseIntent
Select one response.

DEFAULT ORDER.
1. You previously mentioned that you would definitely or Autocode if respondent selected code [1] at
probably purchase another on-road motorcycle. When do DV_Ownership.
you plan to purchase an on-road motorcycle?
2. You previously mentioned that you would definitely or Autocode if respondent did NOT select code [1] at
probably purchase an on-road motorcycle. When do you DV_Ownership.
plan to purchase an on-road motorcycle?

[MotorcyclePurchase]
- Show if respondent selected any codes [4-5] at S18_PurchaseInterest.
- Programmer Comment: "Motorcycle Purchase Timeframe" in QRE
S19_MotorcyclePurchase. [Insert response from DV_INS_PurchaseIntent]
Select one response.

DEFAULT ORDER.
1. In the next 6 months
2. In the next 7 to 11 months
3. In the next 1 to 3 years
4. In the next 4 to 5 years
5. In the next 6 to 7 years
6. More than 7 years from now
99. I don’t know

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 17


[DV_hMotorcycleIntender]
- Hidden Question. Applies to all.
- Terminate Immediately if (respondent selected code [1] at DV_Market AND respondent selected code [5] at DV_hSample AND
respondent selected code [4] at DV_hMotorcycleIntender) OR (respondent selected any codes [4, 6-9] at DV_Market AND
respondent selected code [5] at DV_hSample AND respondent selected code [4] at DV_hMotorcycleIntender).
DV_hMotorcycleIntender. hMotorcycleIntender
Select all that apply.

DEFAULT ORDER.
1. Non-Owner Motorcycle Intenders Autocode if respondent selected any codes [4-5]
at S18_PurchaseInterest AND respondent selected
code [2] at DV_Ownership AND respondent
selected any codes [1-3] at
S19_MotorcyclePurchase.
2. Competitive Owner Motorcycle Intenders Autocode if respondent selected any codes [4-5]
at S18_PurchaseInterest AND respondent selected
code [2] at DV_hBrandOwnership AND respondent
selected any codes [1-3] at
S19_MotorcyclePurchase.
3. H-D Owner Motorcycle Intenders Autocode if respondent selected any codes [4-5]
at S18_PurchaseInterest AND respondent selected
code [1] at DV_hBrandOwnership AND respondent
selected any codes [1-3] at
S19_MotorcyclePurchase.
4. Motorcycle Non-Intenders Autocode if respondent did NOT select codes [1-3]
at DV_hMotorcycleIntender.

[IntendedMotoType]
- Show if respondent selected any codes [1-3] at DV_hMotorcycleIntender.
- Programmer Comment: SELECT UP TO 3; SHOW MOTORCYCLE SILHOUETTE IMAGES
S27_IntendedMotoType. You mentioned you’re expecting to buy a motorcycle in the near future. Which type are you most likely to
purchase?
Select up to three.

RANDOMIZE LIST.
1. Performance/Sport
2. Cruiser
3. Power Cruiser
4. Standard
5. Touring
6. Sport Touring
7. Adventure Touring
8. Naked/Streetfighter
9. Trike
10. Dual Sport
11. Other ANCHOR.
12. Not sure ANCHOR. EXCLUSIVE.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 18


[IntendedMotoBrand]
- Show if respondent selected any codes [1-3] at DV_hMotorcycleIntender. Only show row stubs selected at
S10_AidedBrandAwareness.
- Autocode and skip question if respondent would see only one option.
S28_IntendedMotoBrand. And which brand do you think you’re most likely to purchase when you do?
Select all that apply.

RANDOMIZE LIST.
RANDOMIZE WITHIN.
1. Harley-Davidson motorcycles
2. BMW motorcycles
3. Can-Am (BRP) three-wheelers
4. Ducati motorcycles
5. Honda motorcycles
6. Indian motorcycles
7. Kawasaki motorcycles
8. KTM motorcycles
9. Royal Enfield motorcycles
10. Suzuki motorcycles
11. Triumph motorcycles
12. Yamaha motorcycles
13. Zero motorcycles
14. Husqvarna motorcycles
15. Benelli motorcycles
16. Aprilia motorcycles
17. Energica motorcycles
21. Polaris Slingshot three-wheeled motor vehicles
22. CF motorcycles
23. QJ motorcycles
24. ZongShen motorcycles
25. Loncin motorcycles
27. LiveWire
15. None of these ANCHOR. EXCLUSIVE.

[OwnerCommitmentReten]
- Show if respondent selected code [1] at DV_Ownership.
S20_OwnerCommitmentReten. How much do you agree with the following statements about riding motorcycles?
Select one response for each.

Neither
COLS: DEFAULT ORDER. Strongly agree nor Strongly
ROWS: RANDOMIZE LIST. disagree Disagree disagree Agree agree
1. I have support from my
1 2 3 4 5
family/spouse to ride
2. I am confident in my
1 2 3 4 5
ability to ride
3. I am able to do the type
of riding that I enjoy the 1 2 3 4 5
most
4. I have friends and/or
1 2 3 4 5
family that I ride with
5. Motorcycling puts a
1 2 3 4 5
strain on my finances
6. I enjoy taking overnight
1 2 3 4 5
trips on my motorcycle

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 19


[JoyEquity]
- Show if respondent selected code [1] at DV_Ownership.
S21_JoyEquity. Please read each pair of statements below and decide which one you agree with more to finish the following sentence:
“Riding my motorcycle is…”
Select one response for each.

RANDOMIZE LIST.
Strongly Somewhat Somewhat Strongly
agree agree agree agree
1. Something I could Something I could never
1 2 3 4
easily replace in my life replace in my life
2. An important part of my A non-essential part of my
1 2 3 4
life life
3. A hobby 1 2 3 4 A lifestyle

[CategoryMotivators]
- Show if respondent selected any codes [2-5] at S17_CategoryInterest AND respondent selected code [1] at DV_AnnualPulseWave.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse waves
S22_CategoryMotivators. What specifically are you interested in when it comes to motorcycles and motorcycle riding?
Check all that apply.

RANDOMIZE LIST.
1. The culture of motorcycle riding
2. Connecting with other riders
3. To feel more empowered
4. To enjoy being outside and connected to nature
5. Experiencing adventure
6. Standing out from the crowd
7. More efficient way to commute
8. Taking road trips or getaways
9. More environmentally-friendly way to get around
10. More economical form of transportation
11. To get away and discover new places
12. Experiencing some freedom
13. The ability to clear my mind and focus
14. The stress relief
15. To be able to more easily explore my city
16. The adrenaline rush
17. Riding a high-performance vehicle
18. Experiencing something unique and fun
97. I don’t have any interest in motorcycles ANCHOR. EXCLUSIVE.
98. Other ANCHOR.
99. None of these ANCHOR. EXCLUSIVE.

[DV_INS_BarriersToCat]
- Hidden Question. Applies if respondent selected code [1] at DV_AnnualPulseWave. Autocode row stubs selected at
S8_MotorcycleOwnership.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse waves
DV_INS_BarriersToCat. INS_BarriersToCategory
Select one response.

DEFAULT ORDER.
1. -
2. Specifically, what would you say are the main reasons
that hold you back from becoming a motorcycle owner
again, if any?
3. Specifically, what would you say are the main reasons
that hold you back from becoming a motorcycle rider, if
any?

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 20


[DV_INS_BarriersLearn]
- Hidden Question. Applies if respondent selected code [1] at DV_AnnualPulseWave. Autocode row stubs selected at
S8_MotorcycleOwnership.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse wave
DV_INS_BarriersLearn. INS_BarriersLearn
Select one response.

DEFAULT ORDER.
1. -
2. Would take too long to re-learn riding skills
3. Would take too long to learn riding skills

[CategoryBarriers]
- Show if respondent did NOT select code [1] at DV_Ownership AND respondent selected code [1] at DV_AnnualPulseWave.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse wave
No need to lock stubs in groups in code! Stubs should randomize completely regardless of group.
S23_CategoryBarriers. [Insert response from DV_INS_BarriersToCat]
Check all that apply.

RANDOMIZE LIST.
1. Risk of accidents/injury
2. Motorcycle riding scares me
3. I am worried about distracted drivers on the road
4. The cost of buying a motorcycle
5. Other costs besides the motorcycle itself (i.e. insurance,
maintenance, gear, customization)
6. I can’t get financing/have credit problems
7. Lack of knowledge/experience
8. [Insert response from DV_INS_BarriersLearn]
9. I am intimidated by motorcycles
10. I don’t think I am mechanically inclined enough to have a
motorcycle
11. I don’t know how to go about learning to ride or getting a
motorcycle license
12. I don’t want to give up other hobbies/activities
13. Spouse/significant other/family member is against
purchasing
14. I don’t have anyone to ride with
15. It’s not for people like me
16. I don’t think I would enjoy it
17. I have children at home
18. I don’t have storage space for a motorcycle
19. Motorcycles are an impractical way to get around
compared to other types of vehicles
20. I am not sure I have enough time to dedicate to riding
21. I don’t fit in with other motorcycle riders or the culture
99. None of these ANCHOR. EXCLUSIVE.

[MotorcycleAdvocacy]
- Show to all.
S24_MotorcycleAdvocacy. Which of the following statements best describes whether and how you bring up motorcycle riding in
conversations with friends, relatives, and co-workers (in person, via email or in online discussion groups,
etc.)?
Select one response.

DEFAULT ORDER.
1. I go out of my way to discourage others from riding
motorcycles
2. I tell people negative things about motorcycle riding when
asked or when it’s brought up in conversations
3. I usually do not bring up motorcycle riding in
conversations
4. I tell people positive things about motorcycle riding when
asked or when it’s brought up in conversations
5. I go out of my way to encourage others to ride
motorcycles
99. I never talk about it

Subsection End - MOTORCYCLE INTEREST AND ATTITUDES

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 21


MAIN
Subsection Start - Brand Health

[BrandOwnershipInt]
- Show to all. Only show row stubs selected at S10_AidedBrandAwareness.
- Programmer Comment: WA does not allow to set it but
Please put "1 -" on its own line so it lines up with the "5-" in column 5
B2_BrandOwnershipInt Below is a list of motorcycle brands you have heard of before. Please indicate your level of interest in owning an on-road
. motorcycle from each of the following brands.
S

Rows 1-17,21-25,27: RANDOMIZE WITHIN.

1 – Not at 5-
COLS: DEFAULT ORDER. all 3 4 Extremely
ROWS: RANDOMIZE LIST. interested 2     interested
1. Harley-Davidson
1 2 3 4 5
motorcycles
2. BMW motorcycles 1 2 3 4 5
3. Can-Am (BRP) three-
1 2 3 4 5
wheelers
4. Ducati motorcycles 1 2 3 4 5
5. Honda motorcycles 1 2 3 4 5
6. Indian motorcycles 1 2 3 4 5
7. Kawasaki motorcycles 1 2 3 4 5
8. KTM motorcycles 1 2 3 4 5
9. Royal Enfield
1 2 3 4 5
motorcycles
10. Suzuki motorcycles 1 2 3 4 5
11. Triumph motorcycles 1 2 3 4 5
12. Yamaha motorcycles 1 2 3 4 5
13. Zero motorcycles 1 2 3 4 5
14. Husqvarna
1 2 3 4 5
motorcycles
15. Benelli motorcycles 1 2 3 4 5
16. Aprilia motorcycles 1 2 3 4 5
17. Energica motorcycles 1 2 3 4 5
21. Polaris Slingshot
three-wheeled motor 1 2 3 4 5
vehicles
22. CF motorcycles 1 2 3 4 5
23. QJ motorcycles 1 2 3 4 5
24. ZongShen
1 2 3 4 5
motorcycles
25. Loncin motorcycles 1 2 3 4 5
27. LiveWire 1 2 3 4 5

[DV_BrandsEligible]
- Hidden Question. Applies to all. Autocode row stubs selected at S10_AidedBrandAwareness.
DV_BrandsEligible. Priority Brands Eligible
Select all that apply.

DEFAULT ORDER.
1. Harley-Davidson motorcycles
2. BMW motorcycles
5. Honda motorcycles
6. Indian motorcycles
9. Triumph motorcycles
10. Can-Am three-wheelers

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 22


[DV_BrandsMarketEligible]
- Hidden Question. Applies to all. Autocode row stubs selected at DV_BrandsEligible.
- Programmer Comment: Market-Specific Brand:
DACH (Germany, Switzerland, and Austria) OR China: Triumph
Canada AND USA: Can-Am three-wheelers
DV_BrandsMarketEligible. Priority Brands Eligible (Market-specific)
Select all that apply.

DEFAULT ORDER.
11. Triumph motorcycles Autocode if respondent selected any codes [4, 6-
8] at DV_Market AND respondent selected code [9]
at DV_BrandsEligible.
12. Can-Am three-wheelers Autocode if respondent selected any codes [1, 9]
at DV_Market AND respondent selected code [10]
at DV_BrandsEligible.

[DV_BrandsAssigned]
- Hidden Question. Applies to all.
- Programmer Comment: H-D and up to two of the following, based on awareness & least filled quota: BMW, HONDA, INDIAN (New
Q2'21), market-specific brand
DV_BrandsAssigned. Assigner
Select all that apply.

Eligibility variable: DV_BrandsEligible


Maximum number of categories to assign: 3
If less than 1 category is assigned: Continue, but skip questions with logic referencing DV_BrandsAssigned

Step 1:
Assignment type: Random
Maximum number of categories that can be assigned to this step: 1
Only assign specific categories?: Yes, one or more stubs from the eligibility variable

Harley-Davidson motorcycles

Step 2:
Assignment type: Most Needed
Maximum number of categories that can be assigned to this step: 1
Only assign specific categories?: Yes, one or more stubs from the eligibility variable

BMW motorcycles
Honda motorcycles
Indian motorcycles

Step 3:
Assignment type: Most Needed
Maximum number of categories that can be assigned to this step: 1
Only assign specific categories?: Yes, from a different variable - DV_BrandsMarketEligible

Subsection Start - Brand Health - Priority Brands


Show if Priority Brands assigned

[Intro_PriorityBrands]
- Show to all.
DT_Intro_PriorityBrands. We’d now like to ask you your opinion of a few brands in particular.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 23


[OverallBrandOpinion]
- Show to all. Only show row stubs selected at DV_BrandsAssigned.
- Note to client: B4 in historical data
B3_OverallBrandOpinion. Overall, what is your opinion of each brand below?
Select one response for each.

Neither
COLS: DEFAULT ORDER. Very Somewhat positive or Somewhat Very
ROWS: RANDOMIZE LIST. negative negative negative positive positive
1. Harley-Davidson
1 2 3 4 5
motorcycles
2. BMW motorcycles 1 2 3 4 5
5. Honda motorcycles 1 2 3 4 5
6. Indian motorcycles 1 2 3 4 5
9. Triumph motorcycles 1 2 3 4 5
10. Can-Am three-
1 2 3 4 5
wheelers

Loop Start - BrandHealthPolar

[BrandHealthPolar]
- Only show row stubs selected at DV_BrandsAssigned.
BrandHealthPolar. BrandHealthPolar

Iterations:
RANDOMIZE LIST.
1. Harley-Davidson motorcycles
2. BMW motorcycles
5. Honda motorcycles
6. Indian motorcycles
9. Triumph motorcycles
10. Can-Am three-wheelers

Questions:

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 24


[PolarBrandPerception]
- Show to all.
- Programmer Comment: WA is not working correctly and does not save html entities and generates "<" in MDD - please replace it
with "<<<br />" - to not break xml layout.

Please vertically align row text in the middle of each cell

Please note custom respondent instructions.


- Note to client: B10 is SPSS
B7_PolarBrandPerception. Below are some statements that may reflect your attitudes about [Insert current iteration]. Please read each
pair of statements and decide which one better describes [Insert current iteration]. If BOTH statements
describe [Insert current iteration], please decide which one describes it MORE.
Select one response for each.

RANDOMIZE LIST.
<< >>
<< Describes Describes >>
Describes Somewhat Somewhat Describes
Much More More More Much More
1. For someone like me 1 2 3 4 Not for someone like me
2. Is a brand I’d be proud Is a brand I wouldn’t want
1 2 3 4
to be associated with to be associated with
3. Is authentic 1 2 3 4 Is not authentic
4. Is technologically Is technologically behind
1 2 3 4
advanced other motorcycle brands
5. Only makes a few types Makes many different
1 2 3 4
of motorcycles types of motorcycles
6. Is the most desirable Is less desirable than other
1 2 3 4
motorcycle brand motorcycle brands
7. Has exclusive, hard-to- Has easy-to-find
1 2 3 4
find motorcycles motorcycles to buy

Loop End - BrandHealthPolar

[DV_hDreamerType]
- Hidden Question. Applies to all.
DV_hDreamerType. hDreamerType
Select all that apply.

DEFAULT ORDER.
1. Dreamer Autocode if, for any row [1] at
B3_OverallBrandOpinion, the respondent selected
any codes [4-5].
2. Engaged Dreamer Autocode if for any row [1] at
B3_OverallBrandOpinion, the respondent selected
any codes [4-5] AND respondent selected any
codes [4-5] at S18_PurchaseInterest.

Loop Start - BrandImagery

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 25


[BrandImagery]
BrandImagery. BrandImagery

Iterations:
RANDOMIZE LIST.
1. Has a meaningful brand history
2. Encourages responsible riding
3. Only has expensive motorcycles
4. Encourages all types of riders
5. Is evolving and making new types of vehicles
6. Makes products that suit my needs
7. Is a brand I feel personally connected to
9. Makes me want to ride
10. Has a community I can be a part of
12. Is a brand I trust
13. Is a brand that aligns with my personal beliefs
14. Is a premium brand
15. Offers products that are a good value for the price
16. Stands for more than just motorcycles

Questions:

[BrandImagery]
- Show to all. Only show row stubs selected at DV_BrandsAssigned.
- Programmer Comment: 1 statement per page
use logos for the brands
center the number for end points (1 and 5)

Please stretch it to the right so it aligns with where the question text ends. Currently the grid itself seems too small.
- Note to client: This question includes statements from B10B but has different layout now, brobably it should go with another letter
after B10
B8_BrandImagery. How well do you feel the following statements describe each brand?
[Insert current iteration]
Select one response for each.

1- Does
not 5-
COLS: DEFAULT ORDER. describe at Describes
ROWS: RANDOMIZE LIST. all 2 3 4 perfectly
1. Harley-Davidson
1 2 3 4 5
motorcycles
2. BMW motorcycles 1 2 3 4 5
5. Honda motorcycles 1 2 3 4 5
6. Indian motorcycles 1 2 3 4 5
9. Triumph motorcycles 1 2 3 4 5
10. Can-Am three-
1 2 3 4 5
wheelers

Loop End - BrandImagery

Loop Start - BrandPersonalityLoop

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 26


[BrandPersonalityLoop]
- Show if respondent selected code [1] at DV_AnnualPulseWave.Only show row stubs selected at DV_BrandsAssigned.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse wave
BrandPersonalityLoop. BrandPersonalityLoop

Iterations:
RANDOMIZE LIST.
1. Harley-Davidson motorcycles
2. BMW motorcycles
5. Honda motorcycles
6. Indian motorcycles
9. Triumph motorcycles
10. Can-Am three-wheelers

Questions:

[BrandPersonality]
- Show if ( respondent selected code [1] at DV_AnnualPulseWave ).
- Programmer Comment: Buttons/Tiles
Multi-select tiled buttons, randomize all tiles for each brand, except "None of These"
B9_BrandPersonality. Now please imagine [Insert current iteration] was a person. Which of the following words/phrases do you think
would describe them?
Please select all that apply.

RANDOMIZE LIST.
1. Stylish
2. Cool
3. Intimidating
4. Modern
5. Authentic
6. Timeless
7. Energetic
8. Bold
9. Cold
10. Masculine
11. Determined
12. Confident
14. Inclusive
15. Tacky
16. Unsophisticated
17. Dated
18. Overrated
19. Boring
20. Annoying
21. Unique
22. None of the above ANCHOR. EXCLUSIVE.

Loop End - BrandPersonalityLoop

Subsection End - Brand Health - Priority Brands

Subsection End - Brand Health

Subsection Start - Harley Davidson Specific Brand Perception

[Intro_HDPerceptions]
- Show if respondent selected code [1] at S10_AidedBrandAwareness.
DT_Intro_HDPerceptions. For the next few questions, let's focus on one brand at random. For you, we’ve chosen Harley-Davidson.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 27


[HDBrandAdvocacy]
- Show if respondent selected code [1] at S10_AidedBrandAwareness.
HD1_HDBrandAdvocacy. Which of the following statements best describes whether and how you’ve brought up Harley-Davidson in
recent conversations with friends, relatives, co-workers (in person, via email or in online discussion groups,
etc.)?
Select one response.

DEFAULT ORDER.
1. I go out of my way to discourage people from engaging
with or purchasing from Harley-Davidson
2. I tell people negative things about Harley-Davidson when
asked or when it’s brought up in conversations
3. I usually do not bring up Harley-Davidson in
conversations, even when discussing motorcycle riding
4. I tell people positive things about Harley-Davidson when
asked or when it’s brought up in conversations
5. I go out of my way to recommend Harley-Davidson to
others

[HDReasonsForInterest]
- Show if for any row [1] at B2_BrandOwnershipInt, the respondent selected any codes [2-5] AND respondent selected code [1] at
DV_AnnualPulseWave.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse wave
No need to lock stubs in groups in code! Stubs should randomize completely regardless of group or show group headers
- Note to client: B4B in historical data
HD2_HDReasonsForInterest. Earlier you mentioned interest in owning an on-road motorcycle from Harley-Davidson. Which, if any, of the
reasons listed below describe why you’re interested in owning a Harley-Davidson?
Select all that apply.

RANDOMIZE LIST.
1. The quality of workmanship
2. Dependability of Harley-Davidson motorcycles
3. The fact that Harley-Davidson is an American brand
4. Superior ride/handling performance
5. The look and atmosphere of Harley-Davidson dealerships
6. The ability to customize Harley-Davidson motorcycles
7. The availability/selection of Harley-Davidson accessories
8. The availability/selection of Harley-Davidson apparel and
riding gear
9. The benefits of the Harley Owners Group (H.O.G.)
10. Availability of financing options
11. Variety of different types of Harley-Davidson motorcycles
available
12. Harley-Davidson uses cutting edge technology
13. Harley-Davidson products are innovative
14. The attention that comes with being a Harley-Davidson
owner
15. The camaraderie of the Harley-Davidson community of
riders
16. The Harley-Davidson brand image
17. The look of Harley-Davidson motorcycles
18. The feel of Harley-Davidson motorcycles
19. I always wanted a Harley-Davidson motorcycle
20. The sound of Harley-Davidson motorcycles
21. My friends/family own Harley-Davidson motorcycles
22. I grew up around Harley-Davidson motorcycles
23. I like Harley-Davidson apparel and riding gear
98. Other ANCHOR.
99. None of the above ANCHOR. EXCLUSIVE.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 28


[HDEngagement]
- Show if ((respondent selected any codes [1-3] at DV_hMotorcycleIntender AND respondent selected code [1] at
S10_AidedBrandAwareness) OR (respondent selected code [1] at S10_AidedBrandAwareness AND respondent selected code [1] at
DV_Ownership)) AND respondent selected code [1] at DV_AnnualPulseWave.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse wave

HD3_HDEngagement. Which of the following have you done in the past year with Harley-Davidson?
Select all that apply.

DEFAULT ORDER.
1. Visited H-D.com or H-D Dealership website
2. Visited/came in contact with H-D or an H-D dealership on
social media
3. Followed H-D or an H-D dealership on social media
4. Visited an H-D dealership location
5. Rented or test rode a Harley-Davidson motorcycle
6. Completed an H-D riding training course
7. Attended an H-D event or rally
8. Attended an event at an H-D dealership
9. Received and opened email or mail from H-D
10. Watched videos/Read about/Read reviews of H-D online
or in print
99. None of the above ANCHOR. EXCLUSIVE.

[DV_INS_HDBarrier_FeelSt]
- Hidden Question. Applies if respondent selected code [1] at S10_AidedBrandAwareness AND respondent did NOT select code [1]
at S11_BrandOwnership AND respondent selected code [1] at DV_AnnualPulseWave.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse wave

DV_INS_HDBarrier_FeelSt. Text insert for HDBarriers


Select one response.

DEFAULT ORDER.
2. I feel strange walking into a Harley-Davidson dealership Autocode if respondent did NOT select code [1] at
when I don't ride a motorcycle DV_Ownership.
1. I feel strange walking into a Harley-Davidson dealership Autocode if respondent selected code [1] at
when I don't ride a Harley-Davidson motorcycle DV_Ownership.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 29


[HDBarriers]
- Show if respondent selected code [1] at S10_AidedBrandAwareness AND respondent did NOT select code [1] at
S11_BrandOwnership AND respondent selected code [1] at DV_AnnualPulseWave.
- Programmer Comment: Q4 2020 Update: UNHIDE for annual pulse wave

HD4_HDBarriers. Thinking about Harley-Davidson, what would you say are the main reasons that hold you back from potentially owning
one of their motorcycles?
Select all that apply.

RANDOMIZE LIST.
1. I have read poor reviews about Harley-Davidson
2. I don’t think I would feel welcomed at a Harley-Davidson
dealership
3. None of my friends own Harley-Davidson motorcycles
4. At this point in my life, I am not ready to own a Harley-
Davidson motorcycle
5. Harley-Davidson motorcycles are too expensive
6. Harley-Davidson motorcycles are not a good value for the
price
7. Other brands offer better-looking motorcycles
8. Other brands offer more technologically advanced
motorcycles
9. I don’t think I would feel welcomed by other Harley-
Davidson riders
10. Harley-Davidson motorcycles have quality/reliability
issues
11. [Insert response from DV_INS_HDBarrier_FeelSt] PC: SUPPRESS Starting Q4'21
12. I had a bad experience at a Harley-Davidson dealership
13. Harley-Davidson does not offer the type of motorcycle I
am interested in
14. I don’t want to commit to the lifestyle that comes along
with owning a Harley-Davidson
15. I don’t want to purchase a motorcycle from an American Show if respondent did NOT select code [1] at
brand DV_Market.
16. The Harley-Davidson brand image isn’t for me
99. None of these ANCHOR. EXCLUSIVE.

[CorporateReputation]
- Show if respondent selected code [1] at S10_AidedBrandAwareness.
HD5_CorporateReputation. How well do you feel the following statements describe Harley-Davidson?
Select one response for each.

1-
Does not 5-
COLS: DEFAULT ORDER. describe at Describes I don't
ROWS: RANDOMIZE LIST. all 2 3 4 Perfectly Know
1. Is a company that I’d be
1 2 3 4 5 99
proud to work for
3. Is a socially responsible
1 2 3 4 5 99
company
6. Is a well-run company 1 2 3 4 5 99
7. Is stable/financially
1 2 3 4 5 99
sound
ANCHOR.
EXCLUSIVE.

[HD_AT_Awareness_v2]
- Show if respondent selected code [1] at S10_AidedBrandAwareness.
HD6_HD_AT_Awareness_v2. Prior to taking this survey, did you know that Harley-Davidson released an Adventure Touring motorcycle?
When we mention Adventure Touring motorcycles, we’re referring to dual-sport, street-legal motorcycles that
have both long-range touring and on-road or off-road capabilities.
Select one response.

DEFAULT ORDER.
1. Yes
2. No
3. Unsure

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 30


[HDModelAwareness]
- Show if respondent selected code [1] at S10_AidedBrandAwareness.
- Answer by column.
HD7_HDModelAwareness Please select the option that best describes your level of familiarity with the following Harley-Davidson
. motorcycle models.
Select one response for each.

COLS: RANDOMIZE LIST. Pan Street


ROWS: DEFAULT ORDER. Sportster S America Softail Road King Glide
1. I’ve never heard of it 1 2 3 4 5
2. I’ve only heard the
1 2 3 4 5
name
3. I’ve heard of it and
1 2 3 4 5
know a little about it
4. I’ve heard of it and can
1 2 3 4 5
talk about it in detail

Subsection End - Harley Davidson Specific Brand Perception

Subsection Start - EV (Electric Section)


Programmer Comment: Q4 2021 Update: SUPPRESS SECTION

- Programmer: These items are the requests to "unhide", search for similar questions in Q2'19 (190374).
Variable names should match those in the historical data (it's a tracker and the waves are merged)

[ElectricMotorcycleEx]
- Show to all.
- Repeat column headers after every 8 rows
- Programmer Comment: Make sure brand name categories match (1-8). Show brands selected at DV_AidedBrandAwareness (1-8)
Please repeat the column labels halfway down so they don't dissapear from the screen when you scroll down the list
F19_ElectricMotorcycleEx Please use the scale below to rate how much you would expect each of the brands below to make and sell an
. electric motorcycle.
Select one response for each.

1- I would 5- I would
not expect expect this
this brand brand to
to make an make an
COLS: DEFAULT ORDER. electric electric
ROWS: RANDOMIZE LIST. motorcycle 2 3 4 motorcycle
Show if respondent selected code [1] at
1. Harley-Davidson 1 2 3 4 5
S10_AidedBrandAwareness.
Show if respondent selected code [2] at
2. BMW 1 2 3 4 5
S10_AidedBrandAwareness.
Show if respondent selected code [4] at
3. Ducati 1 2 3 4 5
S10_AidedBrandAwareness.
Show if respondent selected code [5] at
4. Honda 1 2 3 4 5
S10_AidedBrandAwareness.
Show if respondent selected code [6] at
5. Indian 1 2 3 4 5
S10_AidedBrandAwareness.
Show if respondent selected code [8] at
6. KTM 1 2 3 4 5
S10_AidedBrandAwareness.
Show if respondent selected code [12]
7. Yamaha 1 2 3 4 5
at S10_AidedBrandAwareness.
Show if respondent selected code [13]
8. Zero 1 2 3 4 5
at S10_AidedBrandAwareness.
9. Tesla 1 2 3 4 5
10. Ford 1 2 3 4 5
11. GM 1 2 3 4 5
12. Google 1 2 3 4 5
13. Apple 1 2 3 4 5
14. Volkswagen 1 2 3 4 5
15. Audi 1 2 3 4 5
16. Uber 1 2 3 4 5
Show if respondent selected code [17]
17. Energica 1 2 3 4 5
at S10_AidedBrandAwareness.
18. Damon 1 2 3 4 5
19. Sondors 1 2 3 4 5
20. Tarform 1 2 3 4 5

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 31


[Intro_USFlexElectric]
- Show to all.
DT_Intro_USFlexElectric. In case you were not already aware, Harley-Davidson now makes an electric motorcycle called LiveWire.

[AnnouncementAwarenes]
- Show to all.
F20_AnnouncementAwarenes. Prior to taking this survey, did you know Harley-Davidson makes an electric motorcycle?
Select one response.

DEFAULT ORDER.
1. Yes
2. No
3. Unsure

[HDElectricPerception]
- Show to all.
F22_HDElectricPerception. How much do you agree or disagree with each of the following statements about Harley-Davidson making an
electric motorcycle?
Select one response for each.

Neither
COLS: DEFAULT ORDER. Strongly Somewhat agree or Somewhat Strongly
ROWS: RANDOMIZE LIST. disagree disagree disagree agree agree
2. It means they have lost
1 2 3 4 5
touch with who they are
3. It means they’re staying
1 2 3 4 5
innovative
5. It makes me more likely
to think they’re a brand for 1 2 3 4 5
someone like me
6. It makes Harley-
Davidson a more desirable 1 2 3 4 5
motorcycle brand

Subsection End - EV (Electric Section)

Subsection Start - Flex Module

[Intro_Demos_Flex]
- Show to all.
DT_Intro_Demos_Flex. Next, we want to learn more about what motivates you as a person.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 32


[PersonaStatements]
- Show to all.
- Programmer Comment: No need to lock stubs in groups in code! Stubs should randomize completely regardless of group or show
group headers
E1_PersonaStatements. How well do the following statements describe you?
Select one response for each.

1 – Does 5–
not Describes
COLS: DEFAULT ORDER. describe me
ROWS: RANDOMIZE LIST. me at all 2 3 4 perfectly
1. I strive to be unique
1 2 3 4 5
rather than conventional
2. I always look to create
1 2 3 4 5
my own path through life
3. I love new products and
experiences that draw
1 2 3 4 5
heavily from and improve
upon the classics
4. I’m always an early
adopter of new technology,
1 2 3 4 5
products, experiences and
brands
5. I seek experiences,
knowledge, and experts to 1 2 3 4 5
build my life skills
6. I share my love for
adventure with my family 1 2 3 4 5
and friends
7. If I don’t know what to
do, I have the desire and 1 2 3 4 5
drive to figure it out
8. I’m always up for a new
adventure (even if there's 1 2 3 4 5
some risk involved)
9. I make time for
everything that’s important 1 2 3 4 5
to me and my family
10. Having fun is a top
priority in my life as well as 1 2 3 4 5
those close to me
11. I’m loyal to brands and
products that have worked 1 2 3 4 5
for me in the past
12. I value excitement &
having stimulating 1 2 3 4 5
experiences
13. I enjoy keeping
traditions and passing 1 2 3 4 5
them on to others
14. I prioritize learning by
doing, seeing and 1 2 3 4 5
experiencing
15. Hard work is a way of
1 2 3 4 5
life
16. I'm proud of my life
accomplishments but have 1 2 3 4 5
more to achieve
17. It is important for me
to keep traditions alive and 1 2 3 4 5
pass them on to others
18. I don't think anything
can take the place of real-
1 2 3 4 5
world
experience/connection
19. The things I buy
represent my success and 1 2 3 4 5
hard work
20. I consider myself a
craftsman, artisan, or 1 2 3 4 5
creative person

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 33


[PersonaSelfIdentific]
- Show to all.
E2_PersonaSelfIdentific. Which of the paragraphs below BEST describes you?
Select one response.

RANDOMIZE LIST.
1. I don't follow trends, I set them. Authenticity is important
to me, so I resist convention and stand out from the
crowd. I have a forward-looking mindset and constantly
seek new things that reinvent the “classics”. I crave new
experiences, products, and technology and am more
interested in what’s to come rather than what’s currently
happening.
2. I strive to gain knowledge and experience, and I take
risks by trying new things and exploring new
opportunities. I enjoy bringing my friends and family along
for the various adventures I have. Uncertainty excites me,
as I have the drive to master what I do not know.
3. Life is busy with lots of competing priorities, but it is still
important to have fun and be in the moment.
Relationships with my family and friends are everything to
me. I take pride in my ability to ‘do it all’ for myself and for
those I care about. With my busy schedule, I like to have
a plan, so I lean on what I know and what’s worked for
me in the past.
4. I succeed through hard work and practice. I solve
problems through past experiences and have a “hands-
on” mindset. While proud of my accomplishments, I am
always thinking about the next thing to conquer. I value
keeping traditions and passing them on to others, but also
find myself taking control to ensure all tasks are done the
right way. I stay true to myself and my beliefs, so I value
keeping traditions alive and passing them on to others,
but also find myself taking control to ensure all tasks are
done the right way.
5. None of these paragraphs describe me well ANCHOR. EXCLUSIVE.

Subsection End - Flex Module

Subsection Start - Flex Q4'20


Programmer Comment: Q2 2021 Update: SUPPRESS SECTION

[Info_MD]
- Show always.
DT_Info_MD. For this next section, please imagine you’re in the market to buy a new motorcycle. We’re going to ask you to select things
that are MOST and LEAST likely to make you think Harley-Davidson is a desirable brand.

On each screen, you will be shown 34 statements to evaluate. After you submit your answers there will be a brief follow-up,
then a new set of attributes will appear and the process will repeat numerous times.

- Programmer: Insert MaxDiff Exercise here. Design doc attached to this


ticket: https://lrwjira.atlassian.net/browse/P201394-1
NOTE: No standard follow up needed. We show X2 question instead

[RTB_Ranking]
- Show always.
- Programmer Comment: Stubs are MaxDiff Statements. Show only those which were selected as 'Most likely' in MaxDiff
X2_RTB_Ranking. Below is the list of benefits that you just chose as most likely to make you think Harley-Davidson is a desirable
motorcycle brand. Which would you be most willing to pay more for?
Please select up to five.

Subsection End - Flex Q4'20

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 34


DEMOGRAPHICS
Subsection Start - Demos

[Intro_Demos]
- Show to all.
DT_Intro_Demos. You’re nearly done! We just have a few last questions for classification purposes only.

[DV_hTypingTool_Spectrum]
- Hidden Question. Applies if respondent selected code [1] at DV_hSample.
- Programmer Comment: SE: please set data-type to `double`
DV_hTypingTool_Spectrum. hTypingTool_SpectrumOfEngagement
Enter numeric responses.

COLS: DEFAULT ORDER.


ROWS: DEFAULT ORDER. Score
1. seg1_Discouraged [1]
2. seg2_Indifferent [1]
3.
[1]
seg3_MaybeABikeNotHD
4. seg4_Curious [1]
5. seg5_Intenders [1]
MIN: 0. MAX:
99999.
INTEGER
NUMERIC
RESPONSE
S.

[DV_First5Segments_Spect]
- Hidden Question. Applies if respondent selected code [1] at DV_hSample.
DV_First5Segments_Spect. First5Segments_SpectrumOfEngagement
Select one response.

DEFAULT ORDER.
1. seg1_Discouraged
2. seg2_Indifferent
3. seg3_MaybeABikeNotHD
4. seg4_Curious
5. seg5_Intenders

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 35


[DV_SpectrumOfEngagement]
- Hidden Question. Applies if respondent selected code [1] at DV_hSample.
DV_SpectrumOfEngagement. SpectrumOfEngagement
Select all that apply.

DEFAULT ORDER.
1. Intenders, Purchase <4 years Autocode if respondent selected any codes [2-3]
at S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [5] at
DV_First5Segments_Spect AND respondent
selected any codes [1-3] at
S19_MotorcyclePurchase.
2. Intenders, Purchase 4+ Autocode if respondent selected any codes [2-3]
at S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [5] at
DV_First5Segments_Spect AND respondent
selected any codes [4-6, 99] at
S19_MotorcyclePurchase.
3. Curious Autocode if respondent selected any codes [2-3]
at S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [3] at
DV_First5Segments_Spect.
4. Maybe Bike, Not H-D Autocode if respondent selected any codes [2-3]
at S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [4] at
DV_First5Segments_Spect.
5. Indifferent Autocode if respondent selected any codes [2-3]
at S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [2] at
DV_First5Segments_Spect.
6. Discouraged Autocode if respondent selected any codes [2-3]
at S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [1] at
DV_First5Segments_Spect.
7. H-D Owners Autocode if respondent selected code [1] at
S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [1] at
S11_BrandOwnership AND respondent selected
any codes [1-4] at HD1_HDBrandAdvocacy.
8. H-D Evangelists Autocode if respondent selected code [1] at
S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent selected code [1] at
S11_BrandOwnership AND respondent selected
code [5] at HD1_HDBrandAdvocacy.
9. Competitive Owners, H-D Uninterested Autocode if, respondent selected code [1] at
S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent did NOT select code [1] at
S11_BrandOwnership AND for any row [1] at
B2_BrandOwnershipInt, the respondent selected
any codes [1-3].
10. Competitive Owners, H-D Interested <4 years Autocode if respondent selected code [1] at
S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent did NOT select code [1] at
S11_BrandOwnership AND for any row [1] at
B2_BrandOwnershipInt, the respondent selected
any codes [4-5] AND respondent selected any
codes [1-3] at S19_MotorcyclePurchase.

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 36


11. Competitive Owners, H-D Interested 4+ years Autocode if (respondent selected code [1] at
S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent did NOT select code [1] at
S11_BrandOwnership AND for any row [1] at
B2_BrandOwnershipInt, the respondent selected
any codes [4-5] AND respondent selected any
codes [4-6, 99] at S19_MotorcyclePurchase) OR
(respondent selected code [1] at
S8_MotorcycleOwnership AND respondent
selected code [1] at S10_AidedBrandAwareness
AND respondent did NOT select code [1] at
S11_BrandOwnership AND for any row [1] at
B2_BrandOwnershipInt, the respondent selected
any codes [4-5] AND respondent selected any
codes [1-3] at S18_PurchaseInterest).
12. Category Uninterested Autocode if respondent did NOT select code [1] at
S10_AidedBrandAwareness AND respondent
selected any codes [1-3] at S17_CategoryInterest.
13. Category Interested Autocode if respondent did NOT select code [1] at
S10_AidedBrandAwareness AND respondent
selected any codes [4-5] at S17_CategoryInterest.

[DV_SuperIntenders]
- Hidden Question. Applies if respondent selected code [1] at DV_hSample.
- Programmer Comment: SUPPRESS starting Q4'21
DV_SuperIntenders. SuperIntenders
Select all that apply.

DEFAULT ORDER.
1. Super Intenders (without ownership criteria) Autocode if, respondent selected code [5] at
DV_First5Segments_Spect AND respondent
selected any codes [1-2] at
S19_MotorcyclePurchase AND for any row [1] at
B2_BrandOwnershipInt, the respondent selected
code [5].
2. Super Intenders (Non-Owners) Autocode if respondent selected code [5] at
DV_First5Segments_Spect AND respondent
selected any codes [1-2] at
S19_MotorcyclePurchase AND for any row [1] at
B2_BrandOwnershipInt, the respondent selected
code [5] AND respondent selected any codes [2-3]
at S8_MotorcycleOwnership.

[IncomeUSA]
- Show if respondent selected code [1] at DV_Market.
D6a_IncomeUSA. Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under $30,000
2. $30,000 - $39,999
3. $40,000 - $49,999
4. $50,000 - $59,999
5. $60,000 - $69,999
6. $70,000 - $79,999
7. $80,000 - $89,999
8. $90,000 - $99,999
9. $100,000 - $109,999
10. $110,000-$119,999
11. $120,000-$129,999
12. $130,000-$139,999
13. $140,000-$149,999
14. $150,000 - $159,999
15. $160,000-$169,999
16. $170,000-$179,999
17. $180,000-$189,999
18. $190,000-$199,999
19. $200,000 or more

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 37


[IncomeAUS]
- Show if respondent selected code [2] at DV_Market.
- Programmer Comment: Q2 2021 Update: SUPPRESS
D6b_IncomeAUS. Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under $30,000
2. $30,000 - $39,999
3. $40,000 - $49,999
4. $50,000 - $59,999
5. $60,000 - $69,999
6. $70,000 - $79,999
7. $80,000 - $89,999
8. $90,000 - $99,999
9. $100,000 - $109,999
10. $110,000-$119,999
11. $120,000-$129,999
12. $130,000-$139,999
13. $140,000-$149,999
14. $150,000 - $159,999
15. $160,000-$169,999
16. $170,000-$179,999
17. $180,000-$189,999
18. $190,000-$199,999
19. $200,000 or more

[IncomeIND]
- Show if respondent selected code [3] at DV_Market.
- Programmer Comment: Q2 2021 Update: SUPPRESS
D6c_IncomeIND Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
.
Select one response.

DEFAULT ORDER.
1. Less than 7 lakhs
2. 7 lakhs to 11 lakhs
3. 12 lakhs to 15 lakhs
4. 16 lakhs to 22 lakhs
5. 23 lakhs to 33 lakhs
6. 34 lakhs to 44 lakhs
7. 45 lakhs to 66 lakhs
8. 67 lakhs or more

[IncomeGER]
- Show if respondent selected code [4] at DV_Market.
D6d_IncomeGER. Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under €5,000
2. €5,000 - €9,999
3. €10,000 - €19,999
4. €20,000 - €29,999
5. €30,000 - €39,999
6. €40,000 - €49,999
7. €50,000 - €59,999
8. €60,000 - €69,999
9. €70,000 - €79,999
10. €80,000 - €89,999
11. €90,000 - €99,999
12. €100,000 - €149,999
13. €150,000 or more

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 38


[IncomeAUSTRIA]
- Show if respondent selected code [6] at DV_Market.
D6f_IncomeAUSTRIA. Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under €20,000
2. €20,000 - €39,999
3. €40,000 - €59,999
4. €60,000 - €79,999
5. €80,000 - €99,999
6. €100,000 - €149,999
7. €150,000 - €299,999
8. €300,000 - €499,999
9. €500,000 or more

[IncomeSWIS]
- Show if respondent selected code [7] at DV_Market.
D6g_IncomeSWIS. Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under CHF 10,000
2. CHF10,000 - CHF24,999
3. CHF25,000 - CHF34,999
4. CHF35,000 - CHF49,999
5. CHF50,000 - CHF74,999
6. CHF75,000 - CHF99,999
7. CHF100,000 - CHF124,999
8. CHF125,000 - CHF149,999
9. CHF150,000 - CHF174,999
10. CHF175,000 - CHF199,999
11. CHF200,000 - CHF224,999
12. CHF225,000 - CHF249,999
13. CHF250,000 or more

[IncomeCHI]
- Show if respondent selected code [8] at DV_Market.
D6H_IncomeCHI. Which of the following best describes your HOUSEHOLD’s total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under RMB 50,000
2. RMB 50,000 – RMB 74,999
3. RMB 75,000 – RMB 99,999
4. RMB 100,000 – RMB 149,999
5. RMB 150,000 – RMB 199,999
6. RMB 200,000 – RMB 299,999
7. RMB 300,000 – RMB 399,999
8. RMB 400,000 – RMB 499,999
9. RMB 500,000 – RMB 749,999
10. RMB 750,000 – RMB 999,999
11. RMB 1,000,000 – RMB 1,499,999
12. RMB 1,500,000 – RMB 1,999,999
13. RMB 2,000,000 or more

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 39


[IncomeCAN]
- Show if respondent selected code [9] at DV_Market.
D6I_IncomeCAN. Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under C$ 30,000
3. C$ 30,000 - C$ 39,999
4. C$ 40,000 - C$ 49,999
5. C$ 50,000 - C$ 59,999
6. C$ 60,000 - C$ 69,999
7. C$ 70,000 - C$ 79,999
8. C$ 80,000 - C$ 89,999
9. C$ 90,000 - C$ 99,999
10. C$ 100,000 - C$ 109,999
11. C$ 110,000 - C$ 119,999
12. C$ 120,000 - C$ 129,999
13. C$ 130,000 - C$ 139,999
14. C$ 140,000 - C$ 149,999
15. C$ 150,000 - C$ 159,999
16. C$ 160,000 - C$ 169,999
17. C$ 170,000 - C$ 179,999
18. C$ 180,000 - C$ 189,999
19. C$ 190,000 - C$ 199,999
20. C$ 200,000 or more

[IncomeJAP]
- Show if respondent selected code [5] at DV_Market.
- Programmer Comment: Q2 2021 Update: SUPPRESS

D6e_IncomeJAP. Which of the following best describes your HOUSEHOLD’S total estimated ANNUAL income, before taxes?
Select one response.

DEFAULT ORDER.
1. Under ¥ 1,000,000
2. ¥1,000,000 - ¥1,999,999
3. ¥2,000,000 - ¥2,999,999
4. ¥3,000,000 - ¥3,999,999
5. ¥4,000,000 - ¥4,999,999
6. ¥5,000,000 - ¥7,499,999
7. ¥7,500,000 - ¥9,999,999
8. ¥10,000,000 - ¥12,499,999
9. ¥12,500,000 - ¥14,999,999
10. ¥15,000,000 - ¥17,499,999
11. ¥17,500,000 - ¥19,999,999
12. ¥20,000,000 - ¥29,999,999
13. ¥30,000,000 or more

[MaritalStatus]
- Show to all.
D7_MaritalStatus Which of the following best describes your marital status?
.
Select one response.

DEFAULT ORDER.
1. Single
2. Married
3. Divorced/separated
4. Widowed
5. Living with someone/in a committed relationship

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 40


[Employment]
- Show to all.
D8_Employment. What is your employment status?
Select one response.

DEFAULT ORDER.
1. Full-time employed
2. Part-time employed
3. Self-employed
4. Homemaker
5. Student
6. Unemployed
7. Unable to work
8. Retired

[EducationUSA]
- Show if respondent selected code [1] at DV_Market.
- Programmer Comment: Q4 2021 Update: SHOW
D9a_EducationUSA. What is the highest level of education you have completed?
Select one response.

DEFAULT ORDER.
1. Grade school
2. Some high school
3. Graduated from high school
4. Technical or vocational school
5. Some college
6. Graduated from college
7. Graduate or post-graduate work

[EducationAUS]
- Show if respondent selected code [2] at DV_Market.
- Programmer Comment: Q2 2021 Update: SUPPRESS
D9b_EducationAUS. What is the highest level of education you have completed?
Select one response.

DEFAULT ORDER.
1. Primary school
2. Some secondary school
3. Graduated from secondary school
4. Technical or vocational school
5. Some university
6. Graduated from university
7. Graduate or post-graduate work

[EducationIND]
- Show if respondent selected code [3] at DV_Market.
- Programmer Comment: Q2 2021 Update: SUPPRESS
D9c_EducationIND. What is the highest level of education you have completed?
Select one response.

DEFAULT ORDER.
1. Matriculation/X/secondary school
2. Some Intermediate/XII/higher secondary school
3. Intermediate/XII/higher secondary school
4. Diploma or Polytechnic
5. Some college education but no degree
6. Graduate degree (for example, B.A., B.Sc.)
7. Post-Graduate degree (for example, M.A., M.S., M.Eng.,
M.Ed., M.S.W, M.B.A)
8. Professional degree (for example: B.E., M.B.B.S., LL.B.)
9. Doctorate degree (for example, M.Phil., Ph.D.)
10. Certificate Programme

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 41


[EducationGER]
- Show if respondent selected code [4] at DV_Market.
- Programmer Comment: Q2 2021 Update: SUPPRESS
D9d_EducationGER. What is the highest level of education you have completed?
Select one response.

DEFAULT ORDER.
1. Hauptschulabschluss
2. Realschulabschluss
3. Abitur/Fachabitur
4. Berufsausbildung
5. Abgeschlossenes Studium (FH/Uni)
6. Weiterführendes Studium/ MBA /Promotion
7. Professional qualification
8. Other
9. None

[EducationJAP]
- Show if respondent selected code [5] at DV_Market.
- Programmer Comment: Q2 2021 Update: SUPPRESS
D9e_EducationJAP. What is the highest level of education you have completed?
Select one response.

DEFAULT ORDER.
1. 中学卒業未満
2. 中学卒業
3. 高校卒業/短大または専門学校中退
4. 短大/大学卒業
5. 大学院卒業、またはそれ以上
6. 専門的な資格保有
7. その他
8. どれにも当てはまらない

[Children_v2]
- Show to all.
D13_Children_v2. Which of the following describes you?
Select all that apply.

DEFAULT ORDER.
1. I don’t have children ANCHOR. EXCLUSIVE.
2. I have children under the age of 18 that live with me
3. I have children 18 years of age or older that live with me
4. I have children who no longer live with me

[LivingArea]
- Show to all.
D11_LivingArea. Which of the following best describes the area in which you live?
Select one response.

DEFAULT ORDER.
1. Downtown/city-center of a large city/metropolitan area
2. Suburbs of a large city/metropolitan area
3. Medium sized city/metropolitan area
4. Small city/metropolitan area
5. Rural area

[MilitaryStatus]
- Show if respondent selected code [1] at DV_Market.
D12_MilitaryStatus. Which of the following best describes you?
Select one response.

DEFAULT ORDER.
1. I am actively serving in the U.S. Armed Forces
2. I am a Veteran of the U.S. Armed Forces
3. None of the above

Subsection Start - QC Checks

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LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 43
[DV_QC_StraightLine]
- Hidden Question. Applies to all.
DV_QC_StraightLine. Check straightlined questions
Select all that apply.

DEFAULT ORDER.
1. New Product Interest
2. New Product Likelihood to Purchase
4. Brand Ownership Interest
5. Overall Brand Opinion
9. Polar Brand Perceptions PC: Check "for all brands"
10. Brand Imagery PC: Check "for all brands"
11. Corporate Reputation
12. Owner Commitment/Retention
13. Electric Motorcycle Expectation
14. Electric Motorcycle Perceptions

[DV_QC_SelectedAllRespon]
- Hidden Question. Applies to all.
- Programmer Comment: Take care if none stubs in the filter - it should not be punched
DV_QC_SelectedAllRespon. Check questions where all responses are selected
Select all that apply.

DEFAULT ORDER.
1. Motorcycle Type Owned PC: including [Other]
2. Brand Ownership PC: (if a given respondent is aware of every brand
& claims to own each brand)

[QC_Placeholder]
- Show to all.
QC1_QC_Placeholder. WA does not allow to define QC checks at DV's - created this item to hold flags. Don't create this in the survey.
Select one response.

Subsection End - QC Checks

[OutroScreen]
- Show to all.
DT_OutroScreen. Thank you for agreeing to participate in this survey. We truly appreciate your feedback!

Subsection End - Demos

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 44


QC FLAGS
Terminate if respondent has accumulated at least 3 points.

Flag Type Apply To Rule Points


Timer Screener 0 Minutes 1
Timer Main + Screener 0 Minutes 1
Logical Question - respondent selected code 3
S22_CategoryMotivators [IDontHave] at
S22_CategoryMotivators.
Timer Question - S21_JoyEquity 6 Seconds 1
Programmer Comment Question - Please add QC flag (3 pts) if 3
S10_AidedBrandAwareness Owner/Lapsed Owner
(hOwnership=1 or 3) and Not
aware of any brands
(AidedBrandAwareness=99)
Timer Question - 14 Seconds 1
B7_PolarBrandPerception
Programmer Comment Question - Straightline on any iteration of B7 1
B7_PolarBrandPerception (Not in QCFlags. Logic in QC
Checks Subsection)
Programmer Comment Section - Demographics if no responses in the hidden 1
variable
DV_SpectrumOfEngagement
Programmer Comment Question - Remove respondents who select 1
DV_QC_SelectedAllRespon all responses (Logic in QC Flags
section)
Programmer Comment Question - DV_QC_StraightLine Remove respondents who 1
straightline >75% of below
questions (Logic in QC Flags
section)

LRW # 211627 © 2021 LRW. All rights reserved. CONFIDENTIAL. 45

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