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Key Ideas 4
7.1. Objectives 4
7.2. Introduction 4
7.3. Causes of Error Analysis in Listening 8
7.4. Types of Error Analysis in Listening 9
7.5. Treatment of Error Analysis in Listening 10
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In Depth 24
Test 26
Scheme
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7.1. Objectives
In order to understand the unit, it is important that students read the mandatory
contents, listed in the key ideas. Students should also read the recommended
readings or watch the videos to enhance their breadth and depth on the topic
although it is not required to complete the unit test.
To study this unit, please read carefully the following sections, which is an overview
of how to identify, classify and treat errors in listening and speaking. This unit is
designed to provide a general idea of what teachers should look out for to help their
students improve their L2 abilities and avoid the same errors continually. Throughout
this unit students will:
7.2. Introduction
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The previous unit outlined how errors occur, how to classify and treat them in reading
and writing as well as provided an overview of corrective feedback (CF). Students
need guidance on their language development skills to rectify errors and to continue
building on their acquired and learned skills. Although depending on the skill in which
the leaner is making the errors depends on the type of corrective feedback the
The feedback is provided online and offline The feedback provided is only offline
(i.e. immediate and delayed) (i.e. it is delayed)
Relatively straightforward focus Considerable complexity of focus
(i.e. target language form) (i.e. many aspects of second language writing)
Both input-providing (e.g. recasts) or Both input-providing (direct correction) or
output-inducing (e.g. clarification output-inducing (indirect correction) corrective
requests) techniques are available
The feedback can be explicit (overt) as well The feedback can only be explicit (overt) as the
as implicit (covert) intervention is evident
The correction can be conducted by the The correction can be conducted by the teacher,
teacher, the learner who erred or a peer the learner who erred or a peer
Teachers should know their students’ attitudes towards CF, explain to them the
value of CF and negotiate agreed goals for CF with them. Goals are likely to vary
according to the social and situational context.
CF (both oral and written) works and so teachers should to be afraid to correct
students’ errors. This is true for both accuracy and fluency work, so CF has a place
in both.
Teachers should ensure that learners know they are being corrected (i.e., they
should not attempt to hide the corrective intention of their CF moves from the
leaners). Whereas it will generally be clear to the leaners that they are being
corrected in the case of written CF, it may not always be clear in the case of oral
CF.
correction (e.g., simply indicating that there is an error) and, if the leaner is unable
to self-correct, to move to a more explicit form (e.g., a direct correction). This
requires that teachers be responsive to the “feedback” they get from learners on
their own corrective feedback.
Teachers need to create space following the corrective move for learners to
uptake the correction. However, whether the correction is or is not appropriate
should be left to the leaner (i.e., the teacher should not require the leaner to
produce the correct form). In the case of written CF, leaners need the opportunity
to attend to the corrections and revise their writing.
Teachers should be prepared to vary who, when, and how they correct in
accordance with the cognitive and affective needs of the individual leaner. In
effect this means they do not need to follow a consistent set of procedures for all
students.
Teachers should monitor the extent to which corrective feedback causes anxiety
in leaners and should adapt the strategies they use to ensure that anxiety
facilitates rather than debilitates.
Corrective feedback is an integral part of error analysis and treatment. For leaners to
improve and self-regulate their own errors as teachers one must recognize the
process of error correction does not happen overnight, it is a lengthy and demanding
aspect of L2 learning. Teacher feedback should be explicit and meaningful so that the
leaners eventually can remember their own corrections. When students become self-
aware of their errors they are able to self-correct and bridge that gap of knowledge
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This distinction between the two concepts is to help foster an understanding of how
listening errors occur. Learners must be active participants in the problem solving
that listening requires, not just hear the sounds that are being produced. Listening
requires that individuals are able to understand and recall information to then
respond to the speaker or the sound being heard. Teachers should not only produce
the sounds but also be a model for their students in how to be an effective and
productive listener (Bran, 2018). Through their modeling students will see listening
can help build relationships, improve learning environments and relationships as well
as help foster language acquisition and learning (Bran, 2018).
Although there are errors students make when developing their listening skills. The
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first and foremost is students believe that hearing is the same as listening, when as
described above it is clear there are obvious differences in two. The second is
because of students’ lack of knowledge in the L2 language rules. When learners do
not have the enough of the L2 acquired it is hard to identify the stem of the problem
(Fatimah & Hum, 2014).
Errors in listening can occur in various situations and as a result of lack of training.
These errors in listening can also effect other skills such as reading, writing and
speaking. Since listening is an important skill in acquiring language knowledge it is
vital that it is worked on.
The following table provides an overview of errors made when listening with a
definition and explanation from Fatimah & Hum, 2014. These types of errors in
listening all effect the skill and the language learners L2 development. Take into
consideration the different types of errors made, some are out of the teachers
control within the classroom and others directly effect the classroom dynamics.
Listening is a skill that is important not just in L2 learning but in students’ everyday
lives. The following are ways to treat error analysis in listening, the first is a list from
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Fatimah and Hum (2014), the second is suggestions made based on the types of
errors in listening from table 2 and finally, in the In Depth section there is an insightful
article by Diane Schilling from Forbes magazine in steps to take to be an effective
listener. Active listening is an essential part in learning, teachers should take part in
the conversation, by expressing involvement and interest in the topic (Bran, 2018).
Tell students that in a real life situation, there’s nothing wrong with asking the
native English speaker to slow down, repeat or rephrase. Native speakers are
often polite, understanding and absolutely willing to help out. Students must be
taught right from the start to lose the fear of asking for repetition or clarification.
When you catch students biting off more than they can chew in terms of listening
you’ll need to steer them in the right direction. Recommend films where the
actors speak very, clear educated English and instruct them to approach the
listening in steps. First they watch with subtitles in English and then they turn off
the subtitles. Maybe they should watch the movie in parts and not all of it in one
sitting. Also, tell them that a short, but focused listening exercise is a lot better
than a longer listening where you have more chances of getting lost.
Students must understand that sometimes it’s more important for them to
understand the conversation in general, than the meaning of a single word.
Suggest to your students that, in fact, it’s not necessary for them to understand
every single word all the time. Listening comprehension takes time to build, and
they start by listening and getting the gist of a conversation. Then, they are able
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to listen and pick up more details. In time, there will be few words they won’t
understand.
One of the hardest things about improving listening comprehension is that you
can’t give your students a set of rules like the ones you give them for correct
For example, in secondary or higher education provide students with a list of films they
could watch at home and then ask them to write a film critique or engage in another
type of activity while watch the film.
Movie Review
The main purpose is to describe and express a personal opinion about something which
the writer has experienced and to give the reader a clear impression of what the item
discussed is like. Description and explanation are key functions for this task, and a
review will normally include a recommendation to the reader. Your review must be
between 140-190 words. It must be typed, double spaced, times new roman font, size
12. It must include a title, your name and class details.
In the first paragraph, say what you are reviewing and try to get the reader's
interest.
Remember a review is not just a list of facts - it's largely your opinion.
Summarize your view, using different words from the introduction, and include a
recommendation.
Selma (PG-13): A chronicle of Dr. Martin Luther King, Jr.'s campaign to secure equal
voting rights via an epic march from Selma to Montgomery, Alabama, in 1965.
The Help (PG-13): An aspiring author during the civil rights movement of the 1960s
decides to write a book detailing the African American maids' point of view on the white
families for which they work, and the hardships they go through on a daily basis.
Hairspray (PG-13): A 'pleasantly plump' teenager teaches 1962 Baltimore a thing or two
about integration after landing a spot on a local TV dance show.
The Butler (PG-13): As Cecil Gaines serves eight presidents during his tenure as a butler
at the White House, the civil rights movement, Vietnam, and other major events affect
this man's life, family, and American society.
Remember the Titans (PG-13): The true story of a newly appointed African-American
coach and his high school team on their first season as a racially integrated unit. Glory
Road (PG-13): In 1966, Texas Western coach Don Haskins led the first all-black starting
line-up for a college basketball team to the NCAA national championship.
Nationalist leader, from his early life and career as a small-time gangster, to his ministry
as a member of the Nation of Islam.
Coordination between Listening and Writing Skill
Students should be allowed to make errors but they also have learned from those
errors. At times it might be a good idea to consider free writing or some sort of creative
activity where the students are asked to express themselves.
For example, in secondary or higher education. In pairs, give each students a topic, give
them roughly two minutes to consider what they are going to talk about, ask the
student to then talk about their topic and tell their partner they have to ask their
partner questions about what they talked about or share with the class what their
partner talked about.
In primary education, the students can do the same activity but it is important that the
topics are carefully selected. It would be a good idea to focus them on topics or content
that the students are studying. The idea is they talk without thinking about what they
are saying. Mistakes and errors should be welcomed and corrected in the moment.
Being too Ambitious
Provide students with suggestions of materials they can listen to. Consider audio books
as well.
For example, On Fridays (regardless of the level) have the students listen to the
beginning or the first chapter of a book. See if the students get hooked and want to
then go out and continue reading/listening to the book on their own. It’s a way to
expose them to different types of texts as well as train their ears for different accents
in English but all would be easy to follow as they are professionals who record audio
books.
Consulting to dictionaries too often
Have students learn to deduce words through the context. Read texts to the students,
have the students listen for clues as to what you might be describing or reading out
loud about. It is important that students don’t rely so heavily on dictionaries, but learn
to make interpretations to figure out what words mean by the context.
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In primary education, for beginning students should be asked to raise picture cards with
the images or the actual objects like pencils and crayons. As students get older and are
beginning to read they should also have pictures to help them decipher meanings and
words. It’s important that in young learners the students slowly build their vocabulary
and listening skills in regards to the content being taught.
Relying On English Schools
Teachers should make parents, and students aware there are opportunities outside of
the classroom where students can learn and practice their language skills. It is up to the
parents to look for the opportunities within their community.
For adult learners, there are language exchanges in different bars and restaurants,
stand-up comedy shows, going to the cinema, or watching different TV shows.
Just as in written performance, oral performance has two causes of errors. The first
is intralingual/developmental errors, these errors are produced by the learner and
do not reflect the structure of the learner’s L1, rather are overgeneralizations of rules
which have been learned (Richards 1974 as cited in Wu & Garza, 2014).
Overgeneralization means that the learner knows that to say a verb in the past they
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must add –ed but the learner does this to all verbs regardless of the fact thare are
some that are irregular. The second, Interlingual/transfer errors which according to
Selinker (1972) is negative interference from the learner’s first language habits. For
When students, teachers or any individual is speaking a language whether it’s their
L1 or L2 or even their L3. If the person listening is aware of the grammatical rules, the
phonological sounds and vocabulary words its quite clear when a mistake is
committed. Errors are obvious when it’s a repeated mistake that is not rectified.
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Incomplete application of rules, arising when the learners fail to fully develop a
certain structure required to produce acceptable sentences.
Other types of errors which occur in spoken language relate to pronunciation and
phonological sounds such as the following vowel sounds in English (Sobahle, 1986):
The reason these errors occur is due to the fact that in English there is no consistent
manner of knowing what symbol should produce what sound (Sobahle, 1986). There
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are more than 14 vowel sounds in English whereas in Spanish there are 5. This
inconsistency is a cause of confusion to many learners of English.
Learners who have acquired enough of a foundation in the L2 may try and implement
language learning communication strategies. These are methods the leaner
Strategy Explanation
AVOIDANCE
The learner simply tries not to talk about concepts for which the
Topic Avoidance
L2 item or structure is not known.
The learner begins to talk about a concept but is unable to
Message Abandonment
continue and stops in mid utterance.
PARAPHRASE
The learner translates word for word from the native language
Literal Translation
("He invites him to drink," for" They toast one another.").
The learner uses the native language term without bothering to
Language Switch
translate (e.g., balon for balloon).
The learner asks for the correct term ("what is this? What called?").
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MIME
The learner uses nonverbal strategies in place of a lexical item or action (e.g., clapping one's
hand to illustrate applause.
Table 4. Strategies used to avoid errors. (Tarone 1981 as cited in Shekhzadeh & Gheichi, 2011).
Technique Example
Asking questions using the correct form T: Did I see Ana? No, what about you? Did you
see Ana?
S: I wish it doesn’t rain tomorrow.
Watching a video of any activity T: Stop the videotape when there’s a mistake: I
videotaped from the class wish it doesn’t rain…(and everyone can come up
with the correct form).
7.9. References
Bran, R. (2018). The Role of Active Listening in the Acquisition of Second Languages.
Research and Science Today, 88-94.
Fatimah, S., & Hum, M. (2014). Error Analysis in Listening Teaching Process: A Case
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Sobahle, P. (1986). Error analysis and its significance for second langauge teaching
and learning. Per Linguam, 25-30.
Utvic, T. (2015). Beliefs and Attitudes of Primary School Learners toward Error
Treatment in Foreign Language Learner Talk. Retrieved from Semantics Scholar:
https://pdfs.semanticscholar.org/02b4/e277c5e26faac1a68c0cd3b2b748a471309c.
pdf
Wu, H.-p., & Garza, E. (2014). Types and Attributes of English Writing Errors in the EFL
Context - A Study of Error Analysis. Journal of Language Teaching and Research.
Zheng, X., Roelofs, A., Farquhar, J., & Lemhöfer, K. (2018). Monitoring of langauge
selection erros in switching: not all about conflict. PLoS ONE, 1-20.
Zuo, W. (2017). Teachers' Role in Dealing with Errors in Students' Second Language
Learning. Theory and Practice in Language Studies, 644-650.
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This article provides an overview of error analysis and other links to articles with more
information on error analysis.
Schilling, D. (2012 Nov 9). 10 Steps to Effective Listening. Retrieved from Forbes:
https://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-effective-
listening/#4ce214813891
This article provides an overview of ten steps to effective listening. There are some
interesting strategies here that can easily be applied in the classroom and with
students.
Yoshida, M (n.d.). The Consonants of American English. Retrieved from UCI Open:
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http://ocw.uci.edu/upload/files/consonants.pdf
Soo Card. (n.d.). Rod Ellis TESOL Seminar: Written Corrective Feedback. [Video File].
Retrieved from https://www.dailymotion.com/video/x2lzljl
The video is an overview of corrective feedback. This was a seminar at the Seoul
National University.
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3. Feedback should vary depending on who, when and how of the individual learners
needs.
A. True.
B. False.
7. Errors in listening are a result of a lack of listening activities within the classroom.
A. True.
B. False.
9. Overgeneralizations are a product of what the learner has learned and not
considering the rules.
A. True.
B. False.