Asslam-u-Alaikum

teams
01 02 03

Group
Hamza Yameen Ahmed Waqar Rabia Javed

Presented To:
Miss Erum Batool
Interview of HR
Manager
Interviewee:
Huzaifa Umair
“HR Manager of KFC fortress Branch,
Lahore”
Interviewer:
Hamza Yameen
Ahmed Waqar
Rabia Javed
 Hamza Yameen

Intro of KFC
Selection Procedure
KFC interview
Training and Development
Requirement of Job
Job Description
Introduction to KFC

✓ The company was founded by

Colonel Harland Sanders in 1952

✓ First outlet in 1993 in Pakistan

What is the selection criteria
of KFC?

• Online Screening test

• Physical test
• Behavioral test
• Team skill
• Working Capacity
• Communication skills
• Confidence
• Body Language
 KFC Interview

• Structured Interview
• Unstructured Interview
Inaccurate information
on their application,
what would you do?

First we check how this problem

occur
Tell them to re-submit your
application

But in some cases:

➢Hired them on the basis of their
Talent and skills
➢Physical work mostly
Training &
Development
❖ Lectures
❖ On job training
❖ Job Rotation
❖ Language programs

“Employees are encouraged to

work as a team”
 Development of their
Employees
• Regular counseling and
guiding
• Organizing development
programs
New employee training
procedure
• 10 to 15 minutes session
• Every station visit
• 10 days working in a single
station
• Senior Employee tells the
duties and train them
• With in 30days training is
complete
Job Rotation in KFC
• Customer is really to much important
• Limitless work for employees

“Job rotation is not only for employees”

What is included in
Orientation of KFC ?
Introduction to the company, its
culture and mission
Kentucky fried chicken
It includes:
• When was company founded?
• Which brand launched it?
• Company’s last year
performance
• How much sales we done?
• Complaints
• Customer satisfaction
Motivate New Candidates during the
Orientation
Company culture

• Company culture need to be

unique
• Culture tells about what you
need to do in your company
• Transform the employees into
family
• Employees help each others
If someone wants to join
your company what
qualifications are needed
to perform the job?

Team members requirement:

Matric or Intermediate

Manager or Supervisor requirement:

Graduation & Bachelor
 Fortress branch

Job description of
Team or Crew Member
 Rabia Javed

Performance Management &

Performance Appraisal
Performance
management at KFC

Performance can be managed by

reward or punishment.
 Setting expectations for
employee performance.

It consists of Maintain a dialogue between

supervisor and employee to keep
three phases performance on track.

Measuring actual performance

relative to performance
expectations.
Reward system based
on performance.

Not only the pay but other benefits

and allowances also relate with the
performance.
 Online appraisal system is going
through questionnaires and gets
feedback very quickly through their
online feedback.
Performance
appraisal system
Appraisal review of managers take
place one in a year and on the another
side performance appraisal of
operational staff takes place quarterly.
Do you think performance appraisal helps to
change the behavior of Employees? If yes explain
why?

“Happiness makes
you more Comfort”
 Ahmed Waqar

Compensation & Firing

Compensation of KFC

• Health Insurance
• Continue study
• Transport
• Free uniform
• Free meal
Firing criteria of KFC

• Harassment
• Not following the
rules
• Daily late terminate
If you fired someone and he asked you why you
fired him? Being an HR what you tell them?

• First he knew that why he is fired

• Minor mistakes we tell them
• It also depend upon the situation