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Chapter 1
COMPUTER: The Business Tools
Learning Objectives
Learning Contents
That is why the use of the computer is important in business. Computer is the first
and main tool in business that generates and manages profits in the following ways:
● Computers help businesses to: collect, manage, calculate, arrange, and visualize
customer data and information by the use of computer applications such as
Microsoft word, excel, and PowerPoint.
● A computer helps to communicate faster with the customer by using the internet,
online communication tools, and internet phone system. It’s really important for the
administration of the big or small organization and each field that manages
resources and Opportunities.
● A computer is used around the world in almost all the private, government, and
home-based businesses and organizations. Without a computer, it’s impossible to
conduct, run, and grow the business.
and used for "full" operation can be referred to as a computer system. This term may as
well be used for a group of computers that are connected and work together, in particular
a computer network or computer cluster.
Computers are used as control systems for a wide variety of industrial and consumer
devices. This includes simple special purpose devices like microwave ovens and remote
controls, factory devices such as industrial robots and computer-aided design, and also
general purpose devices like personal computers and mobile devices such as smartphones.
The Internet is run on computers and it connects hundreds of millions of other computers
and their users.
Early computers were only conceived as calculating devices. Since ancient times,
simple manual devices like the abacus aided people in doing calculations. Early in the
Industrial Revolution, some mechanical devices were built to automate long tedious tasks,
such as guiding patterns for looms. More sophisticated electrical machines did specialized
analog calculations in the early 20th century. The first digital electronic calculating machines
were developed during World War II. The first semiconductor transistors in the late 1940s
were followed by the silicon-based MOSFET (MOS transistor) and monolithic integrated
circuit (IC) chip technologies in the late 1950s, leading to the microprocessor and the
microcomputer revolution in the 1970s. The speed, power and versatility of computers have
been increasing dramatically ever since then, with MOS transistor counts increasing at a
rapid pace (as predicted by Moore's law), leading to the Digital Revolution during the late
20th to early 21st centuries.
memory chips. The processing element carries out arithmetic and logical operations, and a
sequencing and control unit can change the order of operations in response to stored
information. Peripheral devices include input devices (keyboards, mice, joystick, etc.),
output devices (monitor screens, printers, etc.), and input/output devices that perform
both functions (e.g., the 2000s-era touchscreen). Peripheral devices allow information to
be retrieved from an external source and they enable the result of operations to be saved
and retrieved.
Input Devices
1. Keyboard
Keyboards are the most common type of input device. Before keyboards, interaction with
computers was generally carried out using punch cards and paper tape. Most English
language keyboards use the QWERTY layout for the alphabetic keys, which are surrounded
by number, symbol, function, and other key types. By pressing the relevant keys, a user can
feed data and instructions to the computer.
2. Mouse
A mouse interacts with a computer through a process known as "point and click."
Essentially, when a user moves the mouse on the mouse pad, the pointer moves in a
3. Touchpad
Also known as a trackpad, a touchpad is a common substitute for a computer mouse. It is
essentially a specialized surface that can detect the movement of a user's finger and use
that information to direct a pointer and control a computer. Touchpads were first
introduced for laptops in the 1990s, and it's now rare to find a laptop without one.
4. Scanner
The word "scanner" can be used in a number of different ways in the computer world, but
here I am using it to refer to a desktop image scanner. Essentially, a scanner is an input
device that uses optical technology to transfer images (or sometimes text) into a computer,
where the signal is converted into a digital image. The digital image can then be viewed on a
monitor screen, saved, edited, emailed, or printed.
5. Digital Camera
Digital cameras are used to capture photographs and videos independently. Later, these
photo and video files can be transferred to a computer by connecting the camera directly
with a cable, removing the memory card and slotting it into the computer, or through
wireless data transfer methods such as Bluetooth. Once the photos are on the computer,
they can be saved, edited, emailed, or printed.
6. Microphone
A microphone captures audio and sends it to a computer where it is converted to a digital
format. Once the audio has been digitized, it can be played back, copied, edited, uploaded,
or emailed. Microphones can also be used to record audio or to relay sounds live as part of a
video chat or audio stream.
7. Joystick
Joysticks are commonly used to control characters and vehicles in computer video games.
Essentially, a joystick is a handle that pivots on a base and sends its angle or direction to the
computer as data. Many video gaming joysticks feature triggers and buttons that can be
pressed to use weapons or projectiles in games.
8. Graphic Tablet
Also known as digitizers, graphic tablets are input devices used for converting hand-drawn
artwork into digital images. The user draws with a stylus on a special flat surface as if they
were drawing on a piece of paper. The drawing appears on the computer screen and can be
saved, edited, or printed. While scanners can only create digital images from drawings,
graphic tablets offer greater control and versatility for artists by allowing them to see their
drawing appear live on their monitor as they create it.
9. Touch Screen
Many devices nowadays use a touch screen rather than a mouse as a way for users to point,
drag, or select options on a screen. As the name suggests, a touch screen is a touch-sensitive
monitor screen that reacts to fingers moving across it. Touch screens are particularly
common in portable devices, such as tablets, palmtops, laptops, and smartphones.
10. Webcam
Webcams are different from digital cameras in two ways. Firstly, they cannot operate
independently from a computer, and second, they have no inbuilt memory. Although
webcams can capture photographs and videos, they are more often used to live-stream
videos or facilitate video chats.
Output Devices
The key distinction between an input device and an output device is that an input device
sends data to the computer, whereas an output device receives data from the computer.
For example, using a microphone to record a podcast is an example of using an input device.
Listening to the recorded podcast through a connected speaker is an example of using an
output device. Both output and input devices are examples of auxiliary or peripheral
devices.
1. Monitor
Mode: Visual
Function: A monitor consists of a screen, circuitry, a power supply, buttons to adjust screen
settings, and a casing that contains all of these components. A monitor displays data from a
computer onto a screen so the user can interact with the data via a digital interface.
Popular Brands: Acer, Alienware, Apple, Asus, Dell, HP, LG, Lenovo, Samsung
Origin Story: The first monitors used the same technology as early televisions, relying
on a cathode ray tube and a fluorescent screen. This technology was first utilized for
computer monitors in 1965 in the Uniscope 300 machine, which had a built-in CRT display.
CRT display lights up a series of dots with a beam on an active part of the screen. This
resulted in a maximum resolution of 1600 by 1200 pixels. LCD (liquid crystal display) entered
the market in 2000 and outsold CRT monitors in 2007. Nowadays, monitors incorporate flat
display technology. Plasma monitors are brighter than both CRT and LCD and function by
illuminating tiny charged gas bubbles, or plasma, in the screen.
2. Printer
Mode: Print
Function: The function of a printer is to create a copy of whatever is sent from the computer
to the printer. Printers take electronic data sent from a computer and generate a hard copy.
3. Headphones
Mode: Sound
Function: Headphones output audio from a computer through two individual headphones
for a single listener. Also known as earphones, headphones allow you to listen to audio
without disrupting other people in the vicinity.
4. Computer Speakers
Mode: Sound
Function: Computer speakers are hardware devices that transform the signal from the
computer's sound card into audio. Speakers create sound using internal amplifiers that
vibrate at different frequencies according to data from the computer. This produces sound.
5. Projector
Mode: Visual
Function: As its name suggests, this output device "projects" computer images or video onto
a wall or screen.
6. GPS (Global Positioning System)
Mode: Data
Function: GPS is a radio-based navigation system that’s composed of a sender computer and
a receiver. The sender broadcasts signals to 24 satellites that ping to the sender the exact
location of the sender computer in the form of latitude and longitude coordinates. The
satellites use microwave signals to “talk” to the GPS, giving information on location, vehicle
speed, and a number of other pieces of data.
7. Sound Card
Mode: Sound
Function: The sound card controls the output of sound signals, enabling devices like
speakers and headphones to work. The sound card is known as an expansion card, which
means it can be added to the motherboard. Although a sound card is not essential to a
computer's basic functionality, you need one if you wish to play games, watch movies, listen
to music, and use audio and video conferencing.
8. Video Card
Mode: Visual
Function: As with the sound card, the video card is an expansion card that slots into the
motherboard. The video card processes images and video, enabling visuals to be seen on a
display. Most computers have basic video and graphics capabilities built into the computer's
motherboard, but for faster, more detailed graphics, a video card is required.
9. Braille Reader
Mode: Print
Function: A braille reader is a peripheral device that enables a blind person to read text
displayed on a computer monitor. The text is sent by the computer to the device, where it is
translated into a braille format and made readable by pushing rounded pins up through a
flat surface. Braille readers are also called braille displays and come in various sizes. Braille
readers come in the form of separate devices from a keyboard or as part of a keyboard.
Most use piezoelectric technology, or electricity generated by mechanical stress, to create a
single line of text at a time in the form of raised bumps.
Function: SGDs, also known as voice output communication aids, generate text to speech. A
user types something and when the command is sent, the SGD reads the sentence out loud.
Storage Devices
Digital data storage is essentially the recording of digital information in a storage
medium, typically by electronic means. The storage device usually enables a user to store
large amounts of data in a relatively small physical space, and makes sharing that
information with others easy. The device may be capable of holding the data either
temporarily or permanently.
Digital data storage devices have many uses. For example, computers usually depend upon
information storage to function. Storage media can also be used to back up important
information (storing digital data can involve durability and reliability issues, so making
independent copies of the information is normally a wise precaution). Some storage devices
are also portable, meaning that they can be used to transfer information from one
computer to another.
Digital data storage media generally fall into one of five categories: magnetic storage
devices, optical storage devices, flash memory devices, online/cloud storage, and paper
storage. I will give one or more examples of each category below.
2. Floppy Disk
Also know as a diskette, floppy, or FD, the floppy disk is another type of storage medium
that uses magnetic storage technology to store information. Floppy disks were once a
common storage device for computers and lasted from the mid-1970's through to the start
of the 21st century. The earliest floppies were 8-inch (203 mm) in size, but these were
replaced by 5 1⁄4-inch (133 mm) disk drives, and finally a 3 1⁄2 inch (90 mm) version.
3. Tape
In the past, magnetic tape was often used for digital data storage, because of its low cost
and ability to store large amounts of data. The technology essentially consisted of a
magnetically thin coated piece of plastic wrapped around wheels. Its relative slowness and
unreliability compared to other data storage solutions has resulted in it now being largely
abandoned as a media.
9. Cloud Storage
With users increasingly operating multiple devices in multiple places, many are turning to
online and cloud computing solutions. Cloud computing basically involves accessing services
over a network via a collection of remote servers. Although the idea of a "cloud of
computers" may sound abstract to those unfamiliar with this metaphorical concept, in
practice it can provide tremendous storage solutions for devices that are connected to the
internet.
Chapter 2
SOFTWARE AND ITS CATEGORIES
Learning Outcomes
Learning Contents
o General-purpose software
o System software
o Rogue Software
History
An outline (algorithm) for what would have been the first piece of software was written by
Ada Lovelace in the 19th century, for the planned Analytical Engine. She created proofs
to show how the engine would calculate Bernoulli Numbers. Because of the proofs and
the algorithm, she is considered the first computer programmer.
The first theory about software—prior to the creation of computers as we know them today
—was proposed by Alan Turing in his 1935 essay On Computable Numbers, with an
Application to the Entscheidungsproblem (decision problem).
This eventually led to the creation of the academic fields of computer science and software
engineering; Both fields study software and its creation. Computer science is the
theoretical study of computer and software (Turing's essay is an example of computer
science), whereas software engineering is the application of engineering and
development of software.
However, prior to 1946, software was not yet the programs stored in the memory of stored-
program digital computers, as we now understand it. The first electronic computing
devices were instead rewired in order to "reprogram" them.
In 2000, Fred Shapiro, a librarian at the Yale Law School, published a letter revealing that
John Wilder Tukey's 1958 paper "The Teaching of Concrete Mathematics"[5][6]
contained the earliest known usage of the term "software" found in a search of JSTOR's
electronic archives, predating the OED's citation by two years. This led many to credit
Tukey with coining the term, particularly in obituaries published that same year,[8]
although Tukey never claimed credit for any such coinage. In 1995, Paul Niquette
claimed he had originally coined the term in October 1953, although he could not find
any documents supporting his claim. The earliest known publication of the term
"software" in an engineering context was in August 1953 by Richard R. Carhart, in a
Rand Corporation Research Memorandum.
What is a Software?
Software, instructions that tell a computer what to do. Software comprises the entire
set of programs, procedures, and routines associated with the operation of a computer
system. The term was coined to differentiate these instructions from hardware—i.e., the
physical components of a computer system. A set of instructions that directs a computer’s
hardware to perform a task is called a program, or software program.
Software is typically stored on an external long-term memory device, such as a hard drive
or magnetic diskette. When the program is in use, the computer reads it from the storage
device and temporarily places the instructions in random access memory (RAM). The
process of storing and then performing the instructions is called “running,” or “executing,”
a program. By contrast, software programs and procedures that are permanently stored
in a computer’s memory using a read-only (ROM) technology are called firmware, or
“hard software.”
Application software
which is software that uses the computer system to perform special functions or provide
entertainment functions beyond the basic operation of the computer itself. There are many
different types of application software, because the range of tasks that can be performed
with a modern computer is so large—see list of software.
System software
Which is software for managing computer hardware behavior, as to provide
basic functionalities that are required by users, or for other software to run properly,
if at all. System software is also designed for providing a platform for running
application software,[11] and it includes the following:
Operating systems
Which are essential collections of software that manage resources and
provide common services for other software that runs "on top" of them. Supervisory
programs, boot loaders, shells and window systems are core parts of operating
systems. In practice, an operating system comes bundled with additional software
(including application software) so that a user can potentially do some work with a
computer that only has one operating system.
Device drivers
Which operate or control a particular type of device that is attached to a
computer. Each device needs at least one corresponding device driver; because a
computer typically has at minimum at least one input device and at least one output
device, a computer typically needs more than one device driver.
Utilities
Which are computer programs designed to assist users in the maintenance
and care of their computers.
● JavaScript scripts are pieces of software traditionally embedded in web pages that
are run directly inside the web browser when a web page is loaded without the need
for a web browser plugin. Software written in other programming languages can also
be run within the web browser if the software is either translated into JavaScript, or
if a web browser plugin that supports that language is installed; the most common
example of the latter is ActionScript scripts, which are supported by the Adobe Flash
plugin.
some JavaScript to be run in the web browser as well, in which case they typically
run partly on the server, partly in the web browser.
● Plugins and extensions are software that extends or modifies the functionality of
another piece of software, and require that software be used in order to function;
● Microcode is a special, relatively obscure type of embedded software which tells the
processor itself how to execute machine code, so it is actually a lower level than
machine code. It is typically proprietary to the processor manufacturer, and any
necessary correctional microcode software updates are supplied by them to users
(which is much cheaper than shipping replacement processor hardware). Thus an
ordinary programmer would not expect to ever have to deal with it.
software as it would allow a user to write a novel, create a restaurant menu or even
make a poster.
• Adobe
• Flash Macro Media
• Photo Editor
• Dream weaver
• 3D Software
exclusively for print publications, but now it also assists in the creation of various
forms of online content. Desktop publishing software can
generate layouts and produce typographic-quality text and
images comparable to traditional typography and printing.
Desktop publishing is also the main reference for digital
typography. This technology allows individuals, businesses,
and other organizations to self-publish a wide variety of
content, from menus to magazines to books, without the expense of commercial
printing.
• Publisher
• Desktop Editors
• EnFocus
• Adobe InDesign
• Dream Weaver
• LINUX
• Android
• WINDOWS
• DOS
• Oracle
1. Programming Languages
4. Rogue Software - Software is any program that runs on the computer without the user’s
knowledge and consent. More often than not, it does damage to the user’s file.
Examples:
• Back Doors
• Chameleon
• Logic Bombs
• Trojan Horses
• ANSI Bombs
• Worm
• Virus
Chapter 3:
Application Tools in Business
Learning Outcomes
Learning Contents
Application Software
● Packaged Software. n application program developed for sale to the general public.
Packaged software is designed to appeal to a large audience of users, and although
the programs may be tailored to a user's taste by setting various preferences, it can
never be as individualized as custom-programmed software.
● Web Application. A web application (or web app) is an application software that
runs on a web server, unlike computer-based software programs that are stored
locally on the Operating System (OS) of the device. Web applications are accessed by
the user through a web browser with an active internet connection.
● Open Source Software. Open-source software (OSS) is a type of computer software
in which source code is released under a license in which the copyright holder grants
users the rights to use, study, change, and distribute the software to anyone and for
any purpose.[1] Open-source software may be developed in a collaborative public
manner. Open-source software is a prominent example of open collaboration.
Some business applications are interactive, i.e., they have a graphical user interface
or user interface and users can query/modify/input data and view results instantaneously.
They can also run reports instantaneously. Some business applications run in batch mode:
they are set up to run based on a predetermined event/time and a business user does not
need to initiate them or monitor them.
The medium size, or small and medium-sized enterprise (SME), has a broader range
of software applications, ranging from accounting, groupware, customer relationship
management, human resource management systems, outsourcing relationship
management, loan origination software, shopping cart software, field service software, and
other productivity enhancing applications.
The last segment covers enterprise level software applications, such as those in the
fields of enterprise resource planning, enterprise content management (ECM), business
process management (BPM) and product lifecycle management. These applications are
extensive in scope, and often come with modules that either add native functions, or
incorporate the functionality of third-party computer programs.
and key performance indicators (KPIs). Dashboards are a very popular tools that
have arisen in the last few years.
● Online analytical processing (OLAP), (which include HOLAP, ROLAP and MOLAP) -
are a capability of some management, decision support, and executive information
systems that support interactive examination of large amounts of data from many
perspectives.
Laboratory Workbook
Introduction to Spreadsheet Application
CHAPTER 4
Introduction to Spreadsheet Application
Overview
This chapter covers the basic concepts of Microsoft Excel application including its
environment and elements. It discusses the different data manipulation and basic worksheet and
workbook operations and ways to move around worksheet to efficient use the application.
Learning Objectives
Learning Contents
● What is Spreadsheet?
● What is Microsoft Excel?
● Starting Excel
● Microsoft Excel Environment
● Creating Workbooks
● Saving Workbooks
● Closing Workbooks
● Opening Workbooks
● Moving Around and Making Selection
- Moving around worksheets
- Selecting Cells, Rows, and Columns
CHAPTER 5
Formatting Worksheets
Overview
This chapter covers basic formatting commands like font, font size, font style, and font color
and advanced formatting commands like font tab, alignment tab, fill tab, border tab number tab, and
protection tab; applying them to preparation of worksheets/workbooks.
Learning Objectives
Learning Contents
● Formatting Worksheets
● Formatting Cells and Cell Contents
● Positioning Cell Contents
● Formatting Numbers
● Copying Cell Formats
● Advance Formatting
● Formatting Columns and Rows
CHAPTER 6
Using Formulas and Functions
ISABELA STATE UNIVERSITY 30
Module in IT Application in Business
Overview
This chapter covers the use of formulas and functions. It demonstrates the use of operators
in formula, cell referencing and the use of formulas in functions.
Learning Objectives
Learning Contents
CHAPTER 7
Conditional Formatting
ISABELA STATE UNIVERSITY 31
Module in IT Application in Business
Overview
This chapter covers the use of conditional formatting applying several conditional formatting
options. Also, demonstrating how to insert and clear conditional formatting.
Learning Objectives
Learning Contents
● Conditional Formatting
● Conditional Formatting menu
Highlight Cells Rules
Top/Bottom Rules
Data Bars
Color Scale
Icon Sets
Managing Rules
CHAPTER 8
Working with Tables and Pivot Table
ISABELA STATE UNIVERSITY 32
Module in IT Application in Business
Overview
This chapter covers the use of tables and pivot tables in preparing worksheets. Also, applying
filtering and sorting to tables.
Learning Objectives
Learning Contents
● Tables
● Creating Tables
● Pivot Table
CHAPTER 9
Working with Charts
ISABELA STATE UNIVERSITY 33
Module in IT Application in Business
Overview
This chapter covers the use of different chart, chart elements and functionalities. Also
applying charts to present data.
Learning Objectives
● define charts;
● identify and discuss the different chart elements;
● discuss the different chart types;
● demonstrate the use of chart; and
● Create worksheets applying charting.
Learning Contents
● Chart
● Types of Chart
● Creating Chart
● Adding Labels
CHAPTER 10
Working with Worksheet, Workbook,
ISABELA STATE UNIVERSITY 34
Page Set-up and Printing
Module in IT Application in Business
Overview
This chapter covers working with worksheets like navigating between worksheets, renaming,
inserting, deleting, moving, and copying worksheets. Also, working with views, freezing panes,
changing page layout, and printing data are presented and demonstrated.
Learning Objectives
Learning Contents