GOVIND - Netiquette refers to the correct proper, polite acceptable, social, official, professional

norms, behavioural patterns and expected decorum for using the internet or the cyber space for
communication purposes. Many people feel less inhibited in online situations/talks than face to face
communication. These increased senses of inhibitions sometimes lead people to use less than their
usual sense of personal respect for each other in online communication. Despite the flow and
exchange of information in various channels as Facebook, mailing lists, blogs, forums and chats, the
question still remains whether communication in all these forms is taking place effectively or not. As
a result, online communication guidelines have been developed over the past few years. These
informal guidelines called netiquette have become the need of the hour in the present global
scenario. People should be aware that their behaviour impacts other people online. They should all
strive to develop a positive and supportive environment and be courteous.

KUSHEE – Online shift due to corona virus. Increasing importance to online interaction. 93% of
human cues such as body language is missed in online interaction. Interpretation of texts is difficult
without context. Most people find it easier in face-to-face communications to actually interact.

VANSHIKA – Online is more difficult to understand. Message is clearly difficult to understand. Its
important to have etiquette. Mails are the need of the hour. Disregard for etiquette may lead to
harassment and cyberbullying and its important to grasp and draw lines.

AARATRIK – Raised Question about how mail etiquette is important.

KUSHEE – Rules regarding netiquette. Subject lines. Based on relationships. Spelling and grammatical
errors. Professional relationships require formality. No emoticons or abbreviations and reply in a
timely manner.

HARNEET – Avoids miscommunication or confusion. Helps building reputation according to criteria.

Similar offline and online behaviour.

MOHAK – Netiquette education is important.

DHRUVI – Important to understand context.

PARI ARORA – Email etiquette.

RAJBIR – Basic manners when addressing senior in authority and age. Makes people aware about
harassment, hate speech or bullying. Changes in temperament inducing kindness and fairness. Same
respect offline and online. Healthy means of communication.

AARYA – Covid work from home. It helps prove our personality/manners. Not to offend anyone.

ARILYA – Cyber hate.

KUSHEE SHAH – Nisha Gurgain topic case.