Crystal 

Dicki
50809 Aric Pine 
Phoenix 
AZ 
 
Phone
 +1 (555) 112 7121
EXPERIENCE
New York, NY
SENIOR SOFTWARE ENGINEER SAP SD CONSULTANT
10/2015 – present

 Will have to closely work with technical folks in solution designing, development,
tesitng and deployment tasks
 Document functional designs, test cases and results
 Will have to involve and contribute in POCs or new competency building initiatives
 Will be responsible for implementing and supporting SD module in projects/support
 Will be responsible for mentoring junior folks
 SAP SD functional consultant
 Co-ordination with team

Philadelphia, PA
SENIOR SAP SD CONSULTANT
09/2009 – 08/2015

 Coordinate work between different teams at geographical dispersed locations

throughout the development and testing process,
 Perform necessary SAP SD configurations, writing detail specifications for
development of custom programs
 Responsible for coordinating the delivery of AIX infrastructure development and
testing in alignment with the engineering strategy,
 Performing SAP configurations in SAP SD area
 Ensure that all product changes are analyzed, agreed, developed and delivered in
accordance to the pre-agreed AIX infrastructure roadmap/milestones,
 Manage risks and resolve issues that affect release scope, schedule and quality,
 Advanced level knowledge of system development lifecycle and AIX infrastructure,

Los Angeles, CA
SAP SD CONSULTANT
12/2002 – 05/2009

 Performing testing work

 Perform and be responsible for all the SAP related customizing and developments
 Work with SAP help desk systems (solution manager)

Confidential C
 Testing, assist in the development of test scripts
 Prepare functional specifications and work closely with SAP solution architect and
developers
 Lead design workshops with the client
 Driving the development of functional and system specifications

EDUCATION
Bachelor’s Degree in Computer Science
UNIVERSITY OF SAN FRANCISCO
SKILLS

 Solid knowledge of system development methodology, project management and

system architecture. Solid analytical / problem solving skills
 Should be able to identify issues and problems, contextualise them appropriately, and
proffer appropriate solutions and responses consistently
 Solid Business / functional knowledge
 Excellent engagement skills: Should be able to engage with individuals at all levels
within the organisation and from the client
 Very good knowledge of SAP R/3 integration, with more than four implementations
 Strong communication skills with the ability to communicate to all levels of the
business
 Strong knowledge of ISO20000
 Strong client-facing interpersonal skills. Able to lead Applications Management
delivery
 Pricing: condition tables, condition types, access sequences, pricing procedures,
pricing routines, Rebates
 In depth knowledge of SD integration with other modules FICO, MM, PP modules

Confidential C